27XXXX_PWS_DraftOnly_102926.pdf

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

DEPARTMENT OF WAR EDUCATION ACTIVITY (DoWEA)

PERFORMANCE WORK STATEMENT (PWS)

FOR

SUPER INTELLIGENCE (SI) EDUCATION SUPPORT SOLUTION

1.0 Introduction

1.1 Background

The Department of War Education Activity (DoWEA) is one of only two federally operated school systems.

DoWEA plans, directs, coordinates, and manages pre-kindergarten through grade 12 educational programs in 160 fully accredited schools that serve over 65,000 children of active-duty military and DoW civilian families. Our curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

DoWEA is overseen by a director located at our headquarters in Alexandria, VA. Our schools are organized into three geographic areas: Americas, Europe, and Pacific. In the Americas, DoWEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoWEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Italy, Turkey, and Bahrain. In the Pacific, DoWEA operates 45 schools located in South Korea, Japan (mainland and Okinawa), and Guam. DoWEA also operates one fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific.

As a reminder, FAR Clause 52.212 4(q) requires the Contractor to comply with all applicable Federal, state, and local laws, executive orders, rules, and regulations applicable to its performance under this contract.

DoWEA, which is a DoW field activity, provides education from pre-kindergarten through grade 12.

Executive Order 14168, Defending Women from Gender Ideology Extremism and Restoring Biological Truth to the Federal Government, and Executive Order 14190, Ending Radical Indoctrination in K–12 Schooling, are particularly applicable to DoWEA contracts.

DoWEA is modernizing our instructional technology portfolio to support highly mobile students and their educators. Current research and evidence indicate that well-designed AI tools can (1) produce meaningful benefits for students and teachers and (2) carry documented risks that must be actively managed.

The terms ‘Super Intelligence’ and ‘SI,’ for purposes of this contract, are as defined in Sec. 3 (a) of Executive Order 14434, Inaugurating the Era of Super Intelligence.

1.2 Scope

The Department of War Education Activity (DoWEA) requires a commercial-off-the-shelf (COTS) Super Intelligence (SI)-enabled educational support solution. The overarching objective is to deploy a system that measurably improves student learning outcomes and engagement while significantly reducing teacher preparation and administrative workloads. To achieve this, the Contractor shall provide a student-facing and teacher-facing solution and associated services for grades 3-8—approximately 30,200 students and 6,000 educators. Government expects a baseline COTS product that is highly configurable to meet DoWEA’s specific needs without requiring major software development or source code modifications.

The solution shall include the following core functional areas:

Pedagogical Delivery: Provide a standards-aligned environment that promotes critical thinking through scaffolded learning in all academic and artistic disciplines, while strictly preserving educator control over all consequential instructional decisions.

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SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

System Interoperability & Reliability: Operate reliably across DoWEA’s global enterprise environment, providing seamless data integration with DoWEA’s existing student information system (SIS, Aspen), learning management system (LMS, Schoology), and Single Sign-On Partner (SSO, ClassLink).

Security & Compliance: Maintain full and continuous compliance with all applicable Federal laws (e.g., FERPA, COPPA, Section 508), DoW cybersecurity regulations, and DoWEA data privacy policies.

Implementation Support: Deliver comprehensive technical support, maintenance, and professional learning.

Performance Measurement: Demonstrate successful contract execution through quantifiable analytics showing gains in teacher efficiency, student academic achievement, and college-and-career readiness teacher preparation and student outcomes.

2.0 Requirement Objectives

2.1 SI Education Support Solution (Objective #1)- The objective is to provide an enterprise scale SI-enabled educational support solution that improves engagement, student learning outcomes, and college and career readiness in grades 3-8 while reducing teacher preparation and administrative workload.

The following tasks help the Contractor understand the requirements to meet the objective but are not exhaustive.

The Contractor shall develop a complete solution using a performance-based approach

Supporting Tasks for Requirement - Objective #1 – The Contractor shall:

2.1.1 Task 1, Student-Facing SI Learning Assistant (Student Assistant) – The Student Assistant shall:

2.1.1.1 Pedagogical Design: Implement evidence-based SI tutoring as a learning assistant with scaffolded supports to guide students toward solutions rather than providing direct answers to graded or practice work.

2.1.1.2 Feedback and Adaptive Support: Provide immediate, specific, actionable feedback aligned to the learning objectives and mastery criteria with adaptive coaching and difficulty dynamically linked to each student’s demonstrated mastery.

2.1.1.3 Overreliance Safeguards: Include configurable guardrails that prevent wholesale answer generation for assessments and assignments and configurable session time limits.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 1 PS: Provide a PWS-compliant Student SI assistant that meets all scaffolding, adaptive feedback, and guardrail requirements.

AQL: Zero validated instances of the SI bypassing guardrails to generate direct answers to graded or practice work.

2.1.1.4 Standards Alignment: Align to DoWEA’s adopted curricula and curricula by subject and grade band to include standard and curricula updates as they occur. Ground responses in approved curriculum and standards-aligned content where configured and clearly designate source materials.

o DoWEA standards for each curricular area that may be found at the following URL:

https://www.dodea.edu/education/curriculum.

o Additional information about Section 508 requirements that may be found at PWS 3.8.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 1 PS: Maintain PWS-compliant alignment to DoWEA’s standards to include implementing ongoing updates.

AQL: Greater than 95% accuracy in alignment audits. Standards updates implemented within 20 business days of notification.

2.1.1.5 Content Safety and Persona Limitations: Enforce age-appropriate content controls, block harmful or inappropriate content, and escalate indicators of student distress or safety concerns to designated staff.

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SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

o Not engage with students in any friendship-style, romantic, or open-ended social relationship behaviors.

o Not present itself to students as a named persona, companion, or humanlike character.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 1 PS: Maintain PWS-compliant age-appropriateness, distress escalation protocols, and persona restrictions.

AQL: 100% compliance. Zero tolerance for exposing students to harmful content or adopting prohibited conversational personas.

2.1.1.6 Accessibility: All student interfaces shall conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and Section 508 requirements, including screen reader compatibility, keyboard navigation, captioning of media, and support for text-to-speech and speech-to-text.

2.1.1.7 Access Modes: Teachers/administrators shall control student access to the solution, including an assignment-gated mode in which students may use a resource only when a teacher has assigned/enabled it.

2.1.1.8 Localization: The Student Assistant shall support multilingual interaction for English learners as configured.

Performance Standards and Acceptable Quality Levels - Objective #1, Task 1 PS: Provide PWS-compliant Section 508 accessibility, teacher-gated access modes, and multilingual localization.

AQL: 100% compliance. Zero validated instances of bypassed teacher-gated access.

2.1.2 Task 2, Teacher-Facing SI Instructional Assistant (Teacher Assistant) – The Teacher Assistant shall:

2.1.2.1 Feedback Support: Release feedback, scores, or grades only with explicit, manual approval from the authorized teacher. Note: Explicit, manual approval is defined as a digital signature, button click, or toggle action performed by the authenticated teacher user.

2.1.2.2 Teacher Access Control:

1) Permit teachers to enable/disable Student Assistant features by student, class, time period, and assignment.

2) Permit teachers to configure learning mode strictness

3) Permit teachers to review full transcripts of SI interactions with their students.

2.1.2.3 Insight and Oversight Dashboard: Provide a dashboard showing student usage of the student assistant, mastery progress, misconception patterns, flagged overreliance or integrity signals, and safety escalations, enabling human-in-the-loop monitoring.

2.1.2.4 Collaborative Planning. Allow teachers to admit additional authorized staff (e.g., co-teachers, specialists, support staff) into a class or workspace. See PWS 2.1.2.11 (below).

Performance Standards (PS) and Acceptable Quality (AQL) Levels - Objective #1, Task 2 Ensure teachers retain strict authority over student interactions, grading, permissions, and safety escalations.

AQL: Zero instances of SI-generated grades or feedback released to students without explicit teacher approval. Zero instances of unauthorized bypasses of teacher-configured student access restrictions. 100% of flagged safety/harm escalations appear on the oversight dashboard in near real-

2.1.2.5 Instructional Planning: Generate/refine standards-aligned lesson plans, unit outlines, learning objectives, and instructional materials, with support for differentiation in alignment with research-based instructional frameworks. Support the generation of educational graphics, visual aids, and other interactive and multi-modal activity options. Ensure all outputs are editable and marked as drafts requiring teacher review.

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SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

2.1.2.6 Assessments: Draft formative assessments, rubrics, question banks, and feedback on student work for teacher review/revision and approval.

2.1.2.7 Administrative Workload Reduction: Draft family communications, newsletters, and similar routine artifacts based on teacher input.

2.1.2.8 Content Alignment:

1) Deliver content aligned with DoWEA’s grade 3-8 content standards across all subject areas, including core disciplines (English language arts, mathematics, science, and social studies) and specialized content areas (career and technical education, physical education, health education, world languages, fine arts, etc.).

2) Be import-ready for DoWEA standards (capable of processing and importing standard datasets in CSV, JSON, or CASE-compliant formats without manual data entry).

3) Support the creation of custom standards sets.

Performance Standards and Acceptable Quality Levels - Objective #1, Task 2 Ensure generated instructional, assessment, and administrative content is accurate, aligned, and useful.

AQL:

only minor edits and contain no factual inaccuracies, fabricated information, or spurious assertions. 100% capability to ingest and align outputs with DoWEA’s custom grade 3-8 content standards dynamically, through administrative configuration settings rather than software source-code modification.

2.1.2.9 Content Libraries: Provide a repository of exemplar prompts for teachers and a customizable content generator for teachers and students. Enable DoWEA to maintain its own curated collections of exemplar SI activities and workspaces, organized by subject, grade level, or other DoWEA-generated formats.

2.1.2.10 Optional Uploads & Frictionless Workflow:

1) Allow teachers to upload supplemental instructional files (e.g., lesson plans, worksheets, and assessments).

2) Ensure core functions (e.g., generating alignment data or instructional suggestions based on the active tab) operate successfully without requiring mandatory manual data entry or file uploads.

2.1.2.11 Interactive Student View: Provide a “student view” toggle or simulation mode, allowing teachers to model the Student Assistant interface and system usage directly to students for instructional demonstrations.

Performance Standards and Acceptable Quality Levels - Objective #1, Task 2 Ensures the system remains accessible, frictionless, and supplies the required interfaces (libraries, student view, dashboards).

AQL:

scheduled maintenance). Zero instances where core SI functions force mandatory manual data entry (e.g., forced copy/paste) when "active tab" data or uploads are present.

2.1.3 Task 3, Student, Parent and Community Engagement Features—The Contractor shall:

2.1.3.1 Provide plain-language transparency notices tailored to and appropriate for students, families, and educators that describe such things as (1) the system strengths and limitations, (2) potential risks and rewards, (3) the role of human oversight, and (4) guidance to interpret/verify SI-generated content.

2.1.3.2 Provide staff-facing and family-facing explanations of privacy protections that describe various topics to include but not limited to the following:

o What student data is collected o How data is used, stored, and protected o Data retention and deletion practices

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SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

o Prohibitions on commercial use of student data.

2.1.3.3 Provide parental notification materials and templates in an editable format that explain SI use in instructional settings, describe data collection and safeguards, and clearly outline family rights and choices.

2.1.3.4 Provide staff and family orientation resources, including introductory guides for SI use in education, demonstrations or walkthrough materials explaining system functionality and guidance on supporting students’ responsible SI use at home.

2.1.3.5 Provide age-appropriate student orientation and reference materials that address responsible use, digital citizenship, safety, and ethical use of SI tools.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 3 PS: Ensure all transparency notices, privacy guides, parent templates, and student/family orientation materials are accurate, comprehensive, and editable.

AQL: 100% of required materials contain all specified disclosures in PWS 2.1.3.2 and 2.1.3.3 (including explicit commercial use prohibitions, data storage practices, and family rights).

-facing orientation guides and notices are rated "Satisfactory" for plain-language clarity and age-appropriateness upon initial draft submission.

2.1.3.6 Ensure all collateral materials are accessible to individuals with disabilities and linguistically appropriate with translation and localization support consistent with DoWEA demographics.

Performance Standards and Acceptable Quality Levels - Objective #1, Task 3 PS: Ensure all student, family, and community-facing collateral is fully accessible to individuals with disabilities and linguistically localized.

AQL: 100% of digital collateral (including PDFs, slides, and web-based files) complies with WCAG 2.2 Level AA accessibility standards upon final delivery. 100% of community materials are accurately translated and localized into DoWEA's designated demographic target languages without automated translation errors.

2.1.4 Task 4: Professional Learning —The Contractor shall:

2.1.4.1 Product Support and Professional Learning (PL): Develop, deliver, and maintain a sustained, practice-based PL program to support implementation of the SI solution. The PL program shall include (1) role-based training for teachers, administrators, instructional support personnel, and other designated staff and (2) articulation of the solution’s methodology and pedagogical effectiveness in plain, non-technical language. At a minimum, the Contractor shall provide the following:

2.1.4.1.1 Initial Training: Provide four 1-hour synchronous webinars delivered during normal business hours in each region (Americas, Europe, and Pacific) and at DoWEA HQ within the first 90 days of implementation. Note: The Agency will determine the topics, dates, and times for each webinar in consultation with the Contractor post-award.

2.1.4.1.2 Follow-on PL: Provide a minimum of one hour per quarter for teachers and a minimum of one hour per year for HQ and region/district staff for follow-on PL for implementation support, best-practice sharing, and advanced training.

2.1.4.1.3 Review Process: Present synchronous professional learning to the contracting officer’s representative (COR) and selected staff at least 15 business days before presentation. Finalize the PL within five business days of receipt of written feedback from the COR.

2.1.4.2 Train-the-Trainer Resources: Develop and maintain a train-the-trainer resource library to support ongoing PL throughout the school year. Resources shall be designed for self-directed and facilitator-led micro-learning and shall include, at a minimum, ready-to-use slide decks, facilitator guides, participant handouts, discussion protocols, job aids, implementation

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SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

guides, and short learning modules focused on priority topics identified by the Government.

Materials shall be aligned to the unique needs of educators, administrators, and support staff and shall be structured to support delivery in a variety of formats, including staff meetings, PL communities, coaching cycles, and faculty work sessions. All materials shall be editable, reusable, and updated at least annually to reflect product enhancements, emerging best practices, and Government requirements.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 4 PS: Ensure the initial regional webinars and ongoing quarterly/annual training sessions are executed on schedule.

AQL: Quality content relevance and instructional quality on DoWEA-administered surveys. Timeliness:

sessions meet the agreed schedule. Reliability: Zero unexcused contractor cancellations.

2.1.4.3 Internal Conference Support: Facilitate up to two DoWEA-sponsored conferences annually by providing conference sessions related to effective implementation and use of the AI solution.

Support shall include development and delivery of presentations, workshops, or interactive sessions tailored to educators, administrators, and support personnel.

Provide qualified presenters, presentation materials, participant resources, and post-session materials. The exact topics will be determined by the Agency in consultation with the Contractor.

Present PL to DoWEA staff at least 15 business days before presentation. Finalize the professional learning within five business days of receipt of written feedback from the

COR.

Deliver conference sessions in a virtual, synchronous format on a date and time determined by the Government in consultation with the Contractor at least 60 calendars days in advance.

Performance Standards and Acceptable Quality Levels - Objective #1, Task 4 PS: Ensure high-quality delivery and timely preparation for up to two annual DoWEA conferences.

AQL:

Quality: Conference sessions/presenters receive an average rating of “Satisfactory” or higher for presenter effectiveness and subject-matter expertise. Timeliness: 100% of draft materials submitted 15 business days prior to the event, finalized within five business days of COR feedback. Compliance: 100% of presenters are pre-qualified and approved by the COR. 100% of conference draft materials are submitted at least 15 business days prior to the event and finalized within five business days of COR feedback.

2.1.4.4 Session Recordings: All instructor-led virtual training sessions listed above shall be recorded and made available to the Government in a format suitable for posting within DoWEA’s LMS.

2.1.4.5 Knowledge Base: Provide an online, searchable self-service knowledge base containing up-to-date user guides, video tutorials, and FAQs to build internal capacity.

2.1.4.6 SI Literacy Framework Alignment: Align all professional learning to the DoWEA-adopted SI Literacy frameworks.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 4 PS: Ensure the training library, LMS recordings, and knowledge base are compliant, aligned, and maintained.

AQL: 100% of virtual sessions recorded and uploaded to the LMS within three (3) business days of delivery. 100% of self-service knowledge base content is updated at least annually.

2.1.5 Task 5: Efficacy Evaluation and Continuous Improvement—The Contractor shall support a structured evaluation of the tool’s impact to include the following:

2.1.5.1 Baseline and periodic measurement of student learning indicators, engagement, teacher time use, and user satisfaction.

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2.1.5.2 Collaboration with DoWEA-designated independent evaluators to support ongoing efficacy studies such as generating and securely delivering fully de-identified data extracts that comply with DoWEA privacy standards.

2.1.5.3 Semiannual improvement reports that translate findings into product and implementation adjustments on the first business day of January and July of each contract year.

2.1.5.4 Integrated in-product feedback mechanisms for teachers and students. Document all received feedback and demonstrate a structured, auditable process for analyzing, prioritizing, and addressing reported issues or user recommendations in subsequent system updates.

Performance Standards (PS) and Acceptable Quality Levels (AQL) - Objective #1, Task 5 PS: Ensure Contractor actively measures system impact, cooperates with evaluators, delivers semiannual improvement reports, and resolves in-product user feedback.

AQL: Data (2.1.5.1 & 2.1.5.2): 100% compliance with independent evaluator requests, including the delivery of fully de-identified data extracts within ten (10) business days of a written request. Reporting (2.1.5.3): 100% of Semiannual Improvement Reports are submitted on or before the first Monday of January and July, requiring no more than one revision cycle. Feedback (2.1.5.4): 100% of in-product feedback submissions are logged.

3.0 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Privacy—The Contractor shall:

3.2.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII). These credentials shall not utilize PII, e.g., first/last name, birthdate, or other unique personal identifiers to grant access to online content or Agency systems.

3.2.2 Data Protection: Ensure Contractor personnel assigned to this contract take proper precautions to protect Agency data, including PII and controlled unclassified information (CUI) from unauthorized disclosure. Collect, process, and store all Agency-owned or Agency-controlled PII in accordance with the Privacy Act of 1974 (5 U.S.C. § 552a), FERPA (20 U.S.C. § 1232g); COPPA (15 U.S.C. §§ 6501– 6506), DoW Privacy Program (DoDI 5400.11/5400.11R, DoDM 5400.11), and DoWEA AI

6600.01. Contractor personnel shall handle PII in strict accordance with the technical and privacy standards established in NIST SP 800-122, and NIST 800-53.

3.2.3 Citizenship Requirements: All Contractor personnel, including any third-party penetration (PEN) or security testers, who have access or may potentially have access to DoWEA PII or CUI shall be U.S.

Citizens, U.S. Nationals as defined by 8 U.S.C. §1408, or U.S. Persons as defined by 22 C.F.R. §120.62.

3.2.4 Privacy Training: Ensure Contractor staff who have access to DoWEA PII successfully complete the DoW Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to DoWEA PII and annually thereafter. Provide copies of the certificates of completion to the COR. These records are subject to being audited at any time by the Chief Information Security Officer (CISO) or designee.

3.2.5 Privacy Verification: Provide the COR written verification of compliance with the Privacy requirements (listed above) no later than 120 calendar days prior to the expiration of each year’s contract option period or annually, as directed. Note: Following review of the Contractor’s verification, DoWEA reserves the right to request additional supporting data to ensure Agency compliance with evolving DoW privacy mandates and systemwide security protocols.

3.3 Liaison and Alternate Liaison—The Contractor shall:

3.3.1 Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.

3.3.2 Notify the COR in writing regarding any change in either the liaison’s role ten (10) business days in advance of the change. If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

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3.3.3 Changes: Personnel provided as replacements to key functions after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the COR in writing regarding all personnel changes ten (10) business days in advance of the change.

3.4 Holidays and Hours of Operation

3.4.1 The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard

Time (EST), except for Federal holidays. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.4.2 Although there are different time zones within Europe and the Pacific and different hours for specific schools, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.5 Meetings —The Contractor shall:

3.5.1 Attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two (2) business days of the event and finalize the minutes two (2) business days after receiving written feedback from the COR.

3.5.2 Post-Award Conference: Participate in a video- or teleconference with the COR (5) five business days after award IAW FAR Subpart 42.5.

3.5.3 IT Meeting: Convene a video- or teleconference with the Agency’s Information Technology staff ten (10) business days after award, per Technical Exhibit #1.

3.5.4 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by the Agency. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues DoWEA raises.

3.5.5 Provide a representative to meet quarterly in support of DoWEA’s SI Governance model as scheduled by the Government.

3.6 Availability: The Contractor shall make all resources available for the life of the contract.

3.7 Nondiscrimination: The Contractor shall provide resources free of bias regarding race, color, religion, sex, national origin, or disability.

3.8 Section 508 Compliance—The Contractor shall:

3.8.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of

1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to ensure they are accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to and use of information/ data that is comparable to people without disabilities.

3.8.2 Requirement: Ensure products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps. A, C & D.

3.8.3 ARD: See the attached ICT Accessibility Requirements Document (ARD). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do not address one or more functions of ICT.

3.9 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: The Department of Defense Instruction (DoDI) 1322.26 mandates that modules comply with the latest possible version of SCORM®, per https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017- 10-05-073235-400.

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3.10 Data & Data Rights: All data developed from any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources will be given so that DoWEA—for our internal use only—may use resources without incurring copyright costs or infringing on copyright laws.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4.0 Government-Furnished Resources

4.1 Government Furnished Property/Equipment (GFP/GFE): None.

4.2 Government Furnished Information/Materials (GFI/GFM): None.

5.0 Contract Data Deliverables

Milestone/Deliverable Format No. of Copies

PWS

Ref.

Frequency/Delivery Date Submit

To

Standards Alignment Digital 1 2.1.1.4 Five (5) business days after the post-award conference

COR

Student, Parent and Community Engagement

Digital 1 2.1.3

Initial delivery no later than 30 calendar days prior to system launch. Thereafter, materials shall be updated at least annually (no later than July 15th) to support the upcoming academic year, and within 15 business days of any major software release that alters privacy policies, data usage, or core system functionality.

COR

Semiannual Improvement Reports

Digital 1 2.1.5.3

Submitted on or before the first Monday of January and July.

Revisions are due three business days after receipt of COR feedback.

COR

All Received Feedback Digital 1 2.1.5.4 Logged continuously. Auditable report submitted on or before the 5th business day of each month.

COR

6.0 Definitions/Acronyms

PA/PII Privacy Act/Personally Identifiable Information QASP Quality Assessment Surveillance Plan SCORM® Shareable Content Object Reference Model®

Contracting Officer (KO): Only individuals with the expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via the KO’s warrant.

Contracting Officer’s Representative (COR): Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative

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functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s). Appointed. CORs do not have the authority to obligate (bind) the Government.

Contractor: Supplier or vendor contracted to provide specific supplies or services to the Government—may also be referred to as “the prime”.

Deliverable: Usually physically delivered items but may include such items as digital documents/reports.

7.0 Performance Requirement Summary (PRS)

Objective Performance Standard AQL Method of

Surveillance Inspector

Task 1, PWS

2.1.1.1- 2.1.1.3

Provide a PWS-compliant Student Assistant that meets all scaffolding, adaptive feedback, and guardrail requirements.

Zero validated instances of the SI bypassing guardrails to generate wholesale answers for graded work.

Quarterly automated safety audit scans, combined with monthly reviews of user-submitted helpdesk tickets and guardrail-bypass reports

COR

Task 1, PWS 2.1.1.4

Maintain PWS-compliant alignment to DoWEA adopted standards, including implementing ongoing updates

Greater than 95% accuracy in alignment audits.

Standards updates implemented within 20 business days of notification

Random sample audits of 10% of generated content

Verification of system update logs against DoWEA notification dates

COR &

SMEs

Task 1, PWS 2.1.1.5

Maintain PWS-compliant age-appropriateness, distress escalation protocols, and persona restrictions.

100% compliance.

Zero tolerance for exposing students to harmful content or adopting prohibited conversational personas

Monthly reviews of automated system safety logs, trigger-phrase alerts, and distress escalation reports

COR

Task 1, PWS

2.1.1.6-2.1.1.8

Provide PWS-compliant Section 508 accessibility, teacher-gated access modes, and multilingual localization.

100% compliance. Zero validated instances of bypassed teacher-gated access

Annual review of updated Voluntary Product Access-ibility Templates

(VPAT)

Quarterly audits of system access configuration logs.

COR

Task 2, PWS

2.1.2.1-2.1.2.3

Provide a PWS-compliant assistant that generates editable, review-marked lesson planning materials, assessments, rubrics, and administrative routine artifacts.

Zero instances of SI-generated work, feedback, or scores being released to students or recorded without explicit teacher review/approval.

Monthly database query audits of teacher approval event logs; random spot-checks of teacher-facing workspaces.

COR

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Objective Performance Standard AQL Method of

Surveillance Inspector

Task 2, PWS

2.1.2.1-2.1.2.4

Ensure teachers retain strict authority over student interactions, grading, permissions, and safety escalations.

Zero instances of SI-generated grades or feedback released to students without explicit teacher approval.

Zero instances of unauthorized bypasses of teacher-configured student access restrictions.

100% of flagged safety/harm escalations appear on the oversight dashboard in near real-

Monthly system latency analysis logs for safety alerts; quarterly penetration testing of student access restrictions

COR &IT

Task 2, PWS

2.1.2.5-2.1.2.8

Ensure generated instructional, assessment, and administrative content is accurate, aligned, and useful.

plans, assessments, and administrative communications require only minor edits and contain no factual inaccuracies, fabricated information, or spurious assertions.

100% capability to ingest and align outputs with DoWEA’s custom grade 3-8 content standards dynamically, through administrative configur-ation settings rather than software source-code modification.

Quarterly random-sample reviews of generated content

Verification of administrative UI standard-upload function during

UAT

COR &

SMEs

Task 3, PWS

2.1.3.1-2.1.3.5

Ensure all transparency notices, privacy guides, parent templates, and student / family orientation materials are accurate, comprehensive, and editable.

100% of required materials contain all specified disclosures in PWS 2.1.3.2 and 2.1.3.3 (including explicit commercial use prohibitions, data storage practices, and family rights).

-facing orientation guides and notices are rated "Satisfactory" for plain-language clarity and age-appropriateness upon initial draft submission.

Formal compliance review of draft materials prior to publication

End-user readability focus group evaluations.

COR &

family-teacher reviewers

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Objective Performance Standard AQL Method of

Surveillance Inspector

Task 3, PWS

2.1.3.6

Ensure all student, family, and community-facing collateral is fully accessible to individuals with disabilities and linguistically localized.

100% of digital collateral (including PDFs, slides, and web-based files) complies with WCAG 2.2 Level AA accessibility standards upon final delivery.

100% of community materials are accurately translated and localized into DoWEA's designated demographic target languages without automated translation errors.

Review automated accessibility scans.

Professional translation spot checks by native linguists.

COR

COR &

DoWEA native linguists

Task 4, PWS

2.1.4.1-2.1.4.2

Ensure the initial regional webinars and ongoing quarterly/annual training sessions are executed on schedule.

Quality g participants rate sessions as "Satisfactory" or higher for content relevance and instructional quality on DoWEA-administered surveys.

Timeliness: 100% of initial regional webinars are delivered within the of ongoing sessions meet the agreed schedule.

Reliability: Zero unexcused contractor cancellations.

System event/attendance logs.

COR session monitoring.

COR

Task 4, PWS 2.1.4.3

Ensure high-quality deli-very and timely prepara-tion for up to two annual DoWEA conferences

Quality: Conference sessions/presenters receive an average rating or higher for presenter effective-ness and subject-matter expertise.

Timeliness: 100% of draft materials submitted 15 business days prior to the event, finalized within five business days of COR feedback.

Compliance: 100% of presenters are pre-qualified and approved by the COR. 100% of conference draft materials are submitted at least 15 business days

COR email timestamp audits.

DoWEA-administered session evaluation surveys.

COR &

selected staff

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Objective Performance Standard AQL Method of

Surveillance Inspector prior to the event and finalized within five business days of COR feedback.

Task 4, PWS

2.1.4.4-2.1.4.6

Ensure the training library, LMS recordings, and knowledge base are compliant, aligned, and maintained.

100% of virtual sessions recorded and uploaded to the LMS within three business days of delivery.

100% of self-service knowledge base content is updated at least annually.

Annual COR audit of the resource repositories.

LMS upload verification logs.

COR

Task 5, PWS 2.1.5

Ensure Contractor actively measures system impact, cooperates with evaluators, delivers semiannual improvement reports, and resolves in-product user feedback

Data (2.1.5.1-2.1.5.2):

100% compliance with independent evaluator requests, including the delivery of fully de-identified data extracts within ten business days of a written request.

Reporting (2.1.5.3):

100% of Semiannual Improvement Reports are submitted on or before the first Monday of January and July, requiring no more than one revision cycle.

Feedback (2.1.5.4):

100% of in-product feedback submissions are logged.

Review of independent evaluator data request/receipt timestamps

Review of report submission logs and monthly feedback entries.

COR

Technical Support, PWS 2.2.1

Each technical support issue is resolved within one business day or a plan of action and timeline is communicated to the user.

Acknowledge requests in 15 minutes of receipt.

Resolve 90% in one business day.

Resolve remaining 10% in five business days.

Normal usage

COR, IT, &

customers

Technical Requirements for Digital Instructional Resources.

PWS 2.2.2

Technical Integration:

Digital resources seamlessly integrate with DoWEA's VLE and authenticate strictly through the enterprise single sign-on platform using a single credential.

Technical Integration:

Zero instances where resources require multiple authentications or fail to launch via the established single sign-on platform.

Interoperability: Zero unapproved deviations from IMS standards. No

Normal usage

COR, IT &

customers

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Objective Performance Standard AQL Method of

Surveillance Inspector

Interoperability: All delivered course content, assessments, and externally hosted resources strictly adhere to IMS Global Consortium specifi-cations without disabling native LMS features native LMS features may be disabled or degraded by the Contractor's code.

Third-Party Programs, Software, and Applications, PWS 2.2.3

Ensure its own and its subcontractors’ (third-party) programs, software, and applications meet—at a minimum—the same technical requirements as the Contractor.

Zero deviations. All software/applications shall be fully compliant prior to use, or possess an explicitly approved, documented DoWEA waiver.

Periodic audits COR & IT

Delivery of Digital Resources, PWS 2.2.3

Digital resources are delivered according to schedule with accurate access instructions.

Ongoing access 24/7/365, except for scheduled downtimes and one unscheduled downtime per year.

Normal usage

COR &

educators

Delivery of Print/Physical Resources, PWS 2.2.3

Shipments adhere to the Shipping Guide’s instructions and are delivered after receipt of a delivery order to US sites in 30 business days and to overseas sites in 45 business days.

Ninety-five percent of resources received on time and undamaged. The remaining five percent received ten business days after the due date.

Inspection of receiving records.

Feedback from the schools.

COR &

school supply clerks

Meetings

PWS 2.2.4

Hosts virtual meetings and delivers draft meeting minutes in the required timeframe, Provides draft minutes of the meetings to the COR within two business days Finalizes the minutes within two business days of receiving feedback from the COR.

No more than one meeting per year rescheduled due to Contractor issues.

Draft: 90% correct.

Final: 100% correct except for possible errors in grammar & formatting.

Meeting attendance

COR

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Objective Performance Standard AQL Method of

Surveillance Inspector

User Accounts, PWS 3.2.1

Access to online content granted through secure, non- PII unique identifiers.

Zero instances of PII collection or exposure.

Review of system architecture / registration interface

COR & IT

Privacy Training, PWS 3.2.3

Maintain and deliver accurate certificates of completion for all applicable personnel.

Contractor personnel with PII access have a current, valid training certificate on file before access is granted and throughout their tenure.

Review and file certificates upon receipt.

COR

Privacy Verification, PWS 3.2.4

On-time submission of a formal, written attestation verifying full compliance with all DoWEA privacy and PII requirements.

Written verification is submitted to the COR no later than 120 calendar days prior to the end of the current period of performance. Zero deviation from all privacy requirements.

Review verification. COR

7.1 Quality Assurance Surveillance Plan (QASP)

The Government will utilize a QASP to monitor contractor performance. The QASP may be updated unilaterally by the Government throughout the contract period.

Technical Exhibit #1—TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet Department of War

(DoW) and DoWEA cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoWEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure its content accessible from the web is compatible with the following browser platforms: Google Chrome, and Microsoft Edge. Ensure that any applicable STIGs are implemented.

1.1.4 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components in 30 calendar days of written notification from DoWEA.

1.1.5 Participate, when required, in interviews, technical reviews, security validations, cloud service assessments, and system architecture inspections.

1.1.6 The Contractor shall initially deploy, host, and maintain all deliverable systems in accordance with Department of Defense Cloud Computing Security Requirements Guide (DoD CC SRG) Impact Level 2 (IL2) standards. The Contractor is expressly advised that DoWEA operational requirements and data sensitivity may evolve over the Period of Performance, potentially necessitating an elevation to DoD Impact Level 4 (IL4). The Contractor shall architect all cloud infrastructure, software artifacts, and

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

identity solutions to be technically modular and portable to ensure transition readiness. In the event the Government exercises an elevation to IL4 via formal contract modification, the Contractor shall achieve full compliance with all IL4 requirements—including dedicated government cloud hosting, U.S. Person staffing, DoD PKI/CAC authentication, and Controlled Unclassified Information (CUI) handling.

1.1.7 Be able to meet Federal Risk and Authorization Management Program (FedRAMP) Level 2 standards for all proposed software/digital resources and ensure that any third-party resources that are part of its proposed solution also meet the FedRAMP Level 2 standard. For more information on FedRAMP, see the following URL: www.fedramp.gov . Participate, if required, in interviews and deep system architecture inspections.

Per DoW policy for cloud-based services, DoWEA conducts a supplemental series of validations, which closely mirror the FedRAMP Internet Cloud vetting processes. Contractor participation/cooperation is normally required to complete this process.

On a case-by-case basis, DoWEA may honor requests to waive the FedRAMP Level 2 requirement, only when contractor is able to get an approval vendor security technical acceptability checklist via DoWEA Chief Information Security Officer (CISO)

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoWEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum

Memory 4 GB Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 11

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoWEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems.

DoWEA currently distributes software packages via Microsoft’s System Center Configuration Manager (SCCM) and Microsoft Intune.

All older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/ JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoWEA in performing the required data integration activities within the Contractor’s system.

CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

1.3.4 Configure DoWEA enterprise within…