Questions and Answers_050625.docx
DOCX document 19 KB Posted
- Solicitation number
- HE125425QE057
- Issued by
-
Department of Defense Education Activity
About this file
The document is a Questions and Answers file for a Substitute Caller Automation Software Acquisition by the Department of Defense Education Activity (DoDEA), covering technical, security, and operational requirements. Key technical details include integration needs with HR and payroll systems, lesson plan access for substitutes, and absence tracking functionality. The software will serve two DoDEA regions (Southeast and Mid-Atlantic districts) with an estimated 1,500 substitute users, currently using Tyler Technologies Sub Caller as the incumbent platform.
Security and compliance requirements are stringent, mandating a full RMF ATO, IL2 cloud computing impact level, and potential Single Sign-On capabilities. The solution must support virtual and train-the-trainer implementation models, with no multi-language support or base access tracking. The contract is structured as a base year with three additional option years, focusing on streamlining substitute teacher assignment processes, reducing administrative workload, and ensuring efficient communication. The solicitation (HE125425QE057) emphasizes technical integration, security validation, and operational efficiency for substitute management across approximately 19,819 total students in the specified districts.
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Other files
| File | Type | Posted |
|---|---|---|
| Instructions_EvaluationCriteria.docx | DOCX document | |
| Statement_of_Objectives_Subcaller.docx | DOCX document | |
| Solicitation - HE125425QE057.pdf | ||
| DoDEA_Cloud_Information_Questionnaire.pdf |
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Questions and Answers Technical & Integration
| 1. | Which specific HR, payroll, attendance, or scheduling systems does DoDEA currently use or expect integration with? DAI |
| 2. | Will teachers directly enter absences and lesson plans, or will this functionality be reserved for administrators? Yes |
| 3. | Is the platform expected to support lesson plan access for substitutes (e.g., via file upload or LMS integration) Yes |
| 4. | Does the current workflow allow for automated triggers from absence entries to initiate substitute outreach? No (current workflow being those non pilot sites currently) |
| 5. | Will existing substitute rosters with vetting/clearance statuses be provided? yes |
Security & Compliance
| 6. | Will FedRAMP Moderate equivalence suffice for hosting, or is a full RMF ATO required? Full RMF ATO |
| 7. | Is there a required DoD Cloud Computing Impact Level (e.g., IL2, IL4)? IL2 |
| 8. | Will Single Sign-On (SSO) or CAC integration be required for any user types? SSO may be setup if possible. Our pilot site used username/password |
| 9. | Will DoDEA provide a technical point of contact to support integration and security validation? yes |
Operational Requirements
| 10. | Are there any contact timing restrictions (e.g., time-of-day rules) when reaching out to substitute teachers? Not at this time |
| 11. | Is multi-language support (e.g., Spanish for Puerto Rico-based staff) expected? no |
| 12. | Should the solution track base access status and restrict job matching accordingly? no |
| 13. | Is there a preferred or incumbent platform currently in use? Tyler Technologies Sub Caller |
| 14. | Is there a preferred training delivery model (in-person, virtual, or train-the-trainer)? Virtual and Train the trainer |
| 15. | Should pricing reflect potential expansion beyond Southeast and Mid-Atlantic districts? No |
| 16. | how many substitutes (it can be an estimate) are you looking to onboard the software? 1500 |
| 17. | Do you know the amount of call off volume you are currently dealing with? unknown |
File details come from the government source that posted it. Updated .