23Q0010_ATTCH6QA_032823.pdf

Question # Question Answer

Can the government advise who the current incumbents are for the existing work.

Currently DoDEA have contracts that encompass the work described in this requirement and are as follows: HE125418P0041 (ServSafe) ‐National Restaurant Association Education, HE125419D0022 ‐ Goodheart Wilcox, and HE125419D0023 ‐ Cengage Learning, Inc.

Can the government advise when the current contracts will expire.

Contracts HE125418P0041 (ServSafe) expires September 2023, HE125419D0022 expires September of 2024 and HE125419D0023 expires September of 2024.

Can the government advise if any other textbooks can be use in the adoption of this course or should the vendors consider the continued use of The Culinary Professional, 3rd Edition (Goodheart‐Wilcox).

This requirement is for Courseware (To include aligned text), vouchers, and professional learning. (PWS 2.1.1)

Can the government advise if we are preparing the students for the international/national certification or do our test need to be certified at the national/international level.

The certification offered to students should be a national/international certification exam that demonstrates proof of skill for future employment or culinary education opportunities. (PWS 2.1.2)

Can the government advise what is considered a “web‐based” certification vouchers?

The testing platform should be entirely digital and submitted online. (PWS 2.1.2)

Can the government advise if digital videos are required for all technique demonstrations.

Appropriate instructional methodology should be presented for students to gain a clear understanding of concepts presented. As such, if the lesson is a skill or technique, a visual demonstration would be highly suggested and preferred. (PWS 2.1.1 #4)

Will the government provide the local proctors?

Barring any unusual proctoring requirements, yes, the government does plan to provide proctors for testing. (PWS 2.1.2)

Enterprise License?

One license that covers all students in either an education agency or geographic area. (Table within PWS 1.3)

Can the government advise if making reporting accessible via the web i.e. SharePoint or Microsoft TEAMs channel will meet the web‐based reporting requirement.

A secure access data reporting site, such as those described, should suffice for this requirement. A shared API may also be used to report data via web protocols. (PWS 2.1.4.1 and TE1 1.3.1 and 1.6)

HE1254‐23‐Q‐0010‐CTE Culinary Arts Courseware, Credentialing, and Related Support‐Attachment 6‐Questions and Answers

Can the government advise if the delivery of web‐based materials three days after receipt of delivery order will include all digital virtual video.

All student materials should be delivered within three days of order. A meeting will be held to establish a timeline for Professional Learning delivery after the order is placed. Please see section 7 of PWS for more information. (PWS 5)

Can the government advise that technical support in 2.1.4.4 is different from the education of technologist as noted in 2.1.3.1

Technical support consists of actions to maintain functionality, whereas the professional learning for Education Technologists is simply providing a general platform overview to our local first line support staff. (PWS 2.1.3.1 and 2.1.4.4)

Can the government advise where HQ references; at all levels in 1.6.4 #8 Question is a bit unclear, but this portion references the ability to accept and send a singular data file to either roster students or retrieve performance/scores through an API or automated process.(PWS 1.6)

13 Can the government confirm if there are face to face class and the location?

We have face to face Culinary Arts programs at high schools around the world in all three regions (Americas, Europe, and Pacific). (PWS 1.1)

Will the government accept pricing via an excel spreadsheet or what is the preferred format.

A pricing sheet (ATTCH1PRCINGSHEET) was posted to SAM.gov under RFQ HE125423Q0010 as part of the solicitation package.

Will there be transition in and out plan for existing vendors to include platform go‐live after award?

See response to questions number 1 and 2 above. The current testing contract is expiring and a viable solution is needed now for continuity of service to students. Thus this requirement is for a commercially, off‐the‐ shelf (COTS), comprehensive Culinary Arts program. (See PWS Section 1.3 and Section 2.1)

Does the government have a preference in how often the system will need to be backed‐up in referenced to the maintenance and restore plan?

See Technical Exhibit #1 ‐ TECHNICAL REQUIREMENTS, Section 1.6, Program and System Integration, Subsection 1.6.4, 9).

If using a third party vendor; will the platform need to direct connectivity to existing public or private cloud platforms?

Integration with Schoology or Classlink is preferred for simplified student access. See PWS TE1 Section 1.6 for more information.

What is the government's expected mitigation time‐frame as it relates to student/staff access issues?

The Government expects the contractor to provide any mitigated access issues IAW 2.1.4.4?

Please share the previously awarded contract details, including the solicitation number and incumbent information. See response to questions number 1 and 2 above.

Please clarify if the FedRAMP level is Low Impact‐SaaS, Moderate Impact or High Impact? currently there is no Level 2 baseline information on the fedramp.gov website.

The FEDRAMP Impact Level is Low‐Moderate depending on the SAAS.

Please refer to Attachment 4, (23Q0010_ATTACH4CloudQ_0202323) and PWS section 2.1.4, subsection 2.1.4.5 and Technical Exhibit #1, subsection1.1.7 for more information .

Please confirmed if the current contractor is providing a FedRAMP authorized solutions?

The current contractor is meeting the contract security requirements. Any vendor submitting a quote must meet the FedRAMP level required to perform this requirement (see question #20).