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Attached to: Nationally Recognized Assessments for Postsecondary Preparation
Solicitation number: HE125420Q0009
Issued by: Department of Defense Education Activity

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PERFORMANCE WORK STATEMENT

Nationally Recognized Assessments for Postsecondary Preparation 1 General Introduction

1.1 Background

1.1.1

The Department of Defense Education Activity (DoDEA) serves dependents of military and civilian employees by providing PK-12 instruction to approximately 70,000 students in 161 brick-and-mortar schools. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 66 schools located in Germany, Italy, England, Netherlands, Belgium, Spain, Turkey and Bahrain. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources, and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. DoDEA’s fully accredited Virtual High School has teaching hubs in each DoDEA region: US, Europe, and Pacific.

1.1.2

DoDEA schools have various grade configurations, with the most common being K-5, 6-8, 9-12, and K-12. Of DoDEA’s 161 brick-and-mortar schools, 102 schools have students in at least three of the grades PK-5; 64 schools with at least one grade 6-8; and 40 schools with grades 9-12. Of the 6-8 schools, ten are part of an elementary school and five have only grades 7-8.

Table 1: Student Enrollment – SY 2019-20 (rounded to nearest 50 students)

Grade

Students

Grade

Students

Grade

Students

Grade

Students

PK
3,800
3
6,550
7
5,100
11
3,050

K
7,000
4
5,950
8
4,500
12
2,800

6,900

5,800

3,700

K-12

Total 70,400

6,550

5,400

3,300

1.1.3

DoDEA adopted the College and Career Ready Standards (CCRS) to ensure high school graduates have the content knowledge, skills, habits and dispositions to be successful in their future endeavors. CCRS provides clear, consistent, and rigorous learning goals focused on preparing students for success in college and careers for all students. The Blueprint for Continuous Improvement requires DoDEA to establish an assessment system that reflects each student’s progress in applying the knowledge and skills they have based on the CCRS instructions. Additional information on the Blueprint may be found at www.dodea.edu/bluprint/index.cfm.

1.1.4

DoDEA requires nationally recognized assessments that (1) measure students’ academic progress across grade and content levels and (2) provide students a measure of postsecondary preparation for evaluation by institutions of higher learning. These assessments. The College Board Advanced Placement® (AP®) program offers the following widely used, nationally recognized assessments:

· The Scholastic Achievement Test (SAT) includes two tests: The PSAT which is normally taken by students in grades 8 and/or 9 and the PSAT/NMSQT which is normally taken by students in grades 10 and/or 11. These two tests assess a common continuum of content, knowledge, and skills.

· Test results allow schools to assemble vertical teams and create cross-subject tasks, which connect directly to instructional concepts and daily practices to help students keep on track for college and careers.

· The AP® examination is given at the end of a year-long AP® course, which provides high school students with a college-level course/experience. Some institutes of higher education grant credits or advanced placement based on a student’s AP® test score.

· The AP®, PSAT, and PSAT/NMSQT assessments are the only ones currently available that align with DoDEA’s College and Career Ready Standards (CCRS) and Blueprint for Continuous Improvement (Goal 1.1, Data-Informed Instruction).

· PSAT 8/9 Assessment: According to research/best practices, it is important for middle school students to be on target for college readiness. Using grade-appropriate content, the PSAT 8/9 Assessment establishes a baseline measurement of students’ college and career readiness as they enter high school. It is a powerful tool for promoting and planning for college and career readiness. Test results reports are reported in three parts: reading test, writing and language test and math test. DoDEA, regions, districts, and schools receive report data.

· PSAT/NMSQT Assessment: This assessment focuses on the skills and knowledge needed to succeed in college and careers and provides excellent practice test in preparation for the SAT. Score results provide students the opportunity to qualify for various scholarships to include the National Merit Scholarship Corporation programs. Like the PSAT, test results are reported in three parts and there are numerous useful data for DoDEA, regions, districts, and schools.

· Advanced Placement®: DoDEA provides a wide variety of AP® courses. Each AP® course gives students access to rigorous college level work so students can build their confidence, develop research skills, improve their problem solving and analytical ability, and practice the time management skills needed for college and career success. DoDEA gives each AP® student the opportunity to take the corresponding AP® examination.

1.3 Scope of Work

1.3.1

DoDEA requires nationally recognized assessments for postsecondary preparation that are aligned to and support the implementation of CCRS. DoDEA expects to award one Firm-Fixed Price (FFP) IDIQ contract for a period of one 12-month base year and four-12-month option years.

1.3.2

For each assessment the number of students varies because of unpredictable changes in military operations worldwide. After two decades of slow but steady decline, student enrollment has leveled off during the past two years; hence, DoDEA expects the numbers for the PSAT 8/9 and the PSAT/NMSQT examinations to remain stable throughout the contract period. In contrast, DoDEA expects the AP® examination requirement to increase slowly during the contract period because DoDEA is encouraging students to take AP® courses to enhance their college and career readiness.

1.3.3 The estimates for each assessment quantities by years are shown below:

Examinations

Base Year

Option Year– 1

Option Year 2

Option Year 3

Option Year 4

PSAT 8 / 9

Grade 8

4,700

Grade 9

4,663

PSAT / NMSQT

Grade 10

4,084

Grade 11

3,603

Advanced Placement ®

*AP Exams

7,900

7.900

7,900

F/R AP Exams

400

*AP Capstone Exams

100

F/R AP Capstone Exams

* AP® includes Surcharges/Other Miscellaneous.

2 Requirements

2.1 Web-based Assessment Tools

For all three examinations—PSAT 8/9, PSAT/NMSQT, and AP®—the Contractor shall provide a dedicated, Contractor-hosted website with tools for registration, taking the assessments, and providing the scoring and reporting.

2.1.1	Teacher and Assessment Implementation Resources—The Contractor shall:
2.1.1.1	Provide access to a web-based tool to DoDEA, regions, districts and schools that includes but is not limited to (1) ready-made activities/resources that teachers can use with students and that give students opportunity for practice and (2) ability for teachers to create their own activities for students and share them with their colleagues. It shall permit teachers to provide feedback to students; and permit teachers to aggregate assessment data to inform classroom, school and DoDEA regarding performance over time at the student, classroom and school level.
2.1.1.2	Ensure DoDEA stakeholders, including students and sponsors/parents, are able to obtain updates, resources, and information regarding the assessment system. Resources and functionality shall be updated regularly and made available in a timely manner and are detailed in the sections below.
2.1.2	Registration Support—The Contractor shall provide an automated assessment registration process.
2.1.3	Examinations—The Contractor shall:
2.1.3.1	AP®: Provide pencil-and-paper or digital regular-use exams for all students enrolled in AP® courses. Provide alternate-use (late) exams only if they follow the vendor’s late exam policy. Any other reason for late exams shall be approved by DoDEA in writing prior to accepting any order for the late examinations. Provide accommodations for students with documented disabilities or who fall under Section 504, per written guidance from the schools.
2.1.3.2	PSAT 8/9: Provide pencil-and-paper or digital exams for all students in grades 8/9. Provide accommodations for students with documented disabilities or who fall under Section 504 or English learner plans, per written guidance from the schools.
2.1.3.3	PSAT/NMSQT: Provide pencil-and-paper or digital exams for all students in grades 10/11. Provide accommodations for students with documented disabilities or who fall under Section 504, per written guidance from the schools.
2.1.3.4	All Exams: If computer-based exams are available, provide a technology services plan describing its approach for providing and maintaining the assessment delivery system for all student assessments including the approach for conducting technology readiness, system architecture, system interface, system security, system development and implementation processes, user experience, technical assistance, system performance, disaster recovery and business continuity, student data privacy, retention and destruction policy, and system maintenance and operations.
2.1.4	Shipping Paper Exams—The Contractor shall:
2.1.4.1	Ship paper exams, if required, to overseas schools via a commercial company. Ship examinations to schools located in the United States either via a commercial company or USPS.
2.1.4.2	Ship in accordance with the directions provided in the delivery order and ensure that all examinations arrive at their destination at least seven business days before the testing window begins. DoDEA will provide detailed shipping information in each delivery order for all paper exams at least 60 calendar days prior to their due date at the schools.
2.1.5	Notifications and Invoicing—The Contractor shall:
2.1.5.1	Include the COR and in all email correspondence between Customer Service Specialists and DoDEA personnel in schools and districts. Notify the COR of students receiving awards from the College Board. Copy the COR on all late fee invoices and unused exams invoices sent to the schools.
2.1.5.2	Invoice DoDEA, based on the actual number of exams administered as indicated on the school-generated invoice online system provided by each school’s test coordinator. Invoice DoDEA directly for the annual exams and reconcile errors and/or late submissions.

2.1.5.3 Provide a web-based system for accessing information on exam orders, receipt, transfer, return, and overage at the Headquarters and school levels.

2.1.6	Scoring and Reporting—The Contractor shall:
2.1.6.1	Provide score reports that describe and compare overall student proficiency toward meeting the college and career standards. To that end, score reports shall disaggregate results by DoDEA, region, district, school, courses, teachers, and student subgroups/demographics. Provide digital score reports for each middle and high schools. Provide paper copies of score reports of the PSAT to each middle and high school.
2.1.6.2	Provide DoDEA—HQ, region, district, school, and student—with access to student testing results within one month after the assessment window closes each school year, that is, in December (PSAT) and July (AP®).
2.1.6.3	Ensure data can be tracked from year to year via the assessment system portal to determine student longitudinal progress.
2.1.6.4	Provide a web-based portal allowing students, teachers, and administrators to access results and view student assessment submissions and score results.
2.1.6.5	Ensure DoDEA will be able to export the student assessment results from the website.

2.1.7 Integrated Score Reporting Portal—The Contractor shall:

2.1.7.1 Provide online access of the score report results for each assessment by DoDEA, region, district, school, course, teacher, and student subgroups/ demographics through a dedicated online portal.

2.1.7.2 Enable HQ, regions, districts, and schools to run reports and import files to DoDEA’s student information system (currently Aspen).

2.1.7.3 Provide a score result DAT File for DoDEA districts/regions/system to import/export score results files into an Excel file.

2.1.8 Resource Library Portal—The Contractor shall:

2.1.8.1 Provide resource library portals that includes (1) access of the score results for each test, (2) ability to run reports and export/import files to DoDEA’s student information system (currently Aspen), and (3) parent communication materials for understanding the score report results.

2.1.8.2 Provide technical manuals that document all technical components of each assessment, including but not limited to the (1) reliability and validity of individual and group scores, (2) reliability of classification categories and year-to-year changes in performance, and (3) a glossary of terms.

2.1.8.3 Provide assessment coordinator manual(s) and assessment examiner manual(s) with notes and scripts for standard testing and accommodations.

2.1.8.4 Provide additional resources that includes but are not limited to the following:

1) Coordinator manuals

2) Test administration and preparation manuals to include testing scripts

3) Understanding and using score reports

4) Practice tests

5) Support for students with disabilities, Section 504, and English learners

6) Student guide

2.1.8.5 Provide a college and career planning tool to develop a self-inventory for college and/or careers, best college/university fit, career exploration, applying to a university, and ability to make a plan for college and/or career for grades 8, 9, 10, 11, and 12.

2.1.8.6 Include a personalized study plan that comprises of sample questions based on areas requiring additional support.

2.1.9 Virtual Professional Learning—The Contractor shall:

2.1.9.1 Provide a professional learning plan for DoDEA HQ staff, IT staff, above-school level subject-matter experts, and school test coordinators on topics to be finalized post-award. Topics to be covered include but are not limited to the following: testing administration, data analysis, purposeful planning (long- and short-term planning), overall performance, and application of score results.

2.1.9.2Present a draft/preview of its proposed professional learning plan at a date determined at the post-award conference. Based on written feedback from the COR, the Contractor shall revise and present a preview of the updated plan.

2.1.9.3 Include a list and brief synopsis of supporting materials that will be used.

2.1.9.4 Provide virtual professional learning that includes a virtual walk-throughs of the (1) web-based tool that will guide teachers in creating activities, uploading media, and providing student feedback; (2) assessment features and tools, assessment security, standardized administration, troubleshooting, provisions of accommodations, and the generation of assessment data and reports; and (3) a thorough demonstration of how the assessment system works in practice, including opportunities for administrators and assessment coordinators to practice using the assessment portals—to do such things as generate data and reports and to analyze the resulting information at the student, classroom and school level to inform instruction.

2.1.9.5 Provide DoDEA administrators and assessment coordinators professional learning in a series of synchronous webinars, online modules, and/or some other virtual medium proposed by the Contractor. The virtual professional learning shall be based on topics as described in the yearly plan which includes administrators and assessment coordinators at the school and above-school level systemwide. If synchronous webinars are employed, the same webinars shall be delivered during the regular business hours of each DoDEA region (Americas, Europe, and Pacific).

2.1.9.6 Record all online synchronous professional learning. The recordings shall be released to DoDEA to review, recommend edits or additions, and approve. Provide to DoDEA for placement on our learning management system (LMS, currently Schoology).

2.1.9.7 Provide asynchronous professional learning to DoDEA for review, edits or additions and approval. Provide to DoDEA for placement on our LMS.

2.2 General Requirements—The Contractor shall:

2.2.1 Post-Award Conference: Participate in a video- or teleconference with the Contracting Officer Representative (COR) five business days after award in accordance with FAR Subpart 42.5. Provide the medium through which each conference occurs, record each meeting’s minutes, and submit them to the COR within two business days of the event.

2.2.2 Other Post-Award Meetings

2.2.2.1 Meet with the Contracting Officer, COR, and/or other Agency personnel, as appropriate to review Contractor performance, as required by DoDEA. At these meetings the COR may discuss the Government’s view of Contractor performance, and the Contractor shall apprise the Government of problems, if any, being experienced. The Contractor shall take appropriate action to resolve any outstanding issues raised by the Government.

2.2.2.2 Attend virtual meetings at no additional cost to the Government.

2.2.3 Project Management

2.2.3.1 Liaison: The Contractor shall provide a Liaison and Alternate Liaison to be responsible for the performance of work. The Alternate Liaison shall act for the Contractor when the Liaison is absent. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Both shall have at least one year of experience in a similar role and be able to address questions about all aspects of the contract.

2.2.3.2 Changes: Personnel provided as replacements to the Liaison or Alternate Liaison after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the COR in writing regarding all changes to key personnel ten business days in advance of the change.

2.2.4 Technical Support: Provide industry-standard technical support, except during testing windows. During testing windows live support shall be available for all schools systemwide. Score report portal expert.

2.2.5 Availability: Make resources available throughout the period of performance of this contract.

2.2.6 Anti-Bias: Provide resources free of racial, color, national origin, age, disabling conditions, sexual, religious, and ethnic bias, and shall present a balanced coverage of multi-cultural contributions and representation, where appropriate.

2.2.7 Section 508 Compliance—Ensure that Contractor resources, wherever applicable, meet the following requirements:

1) IT Requirement: Provide technical support during the testing window. DoDEA requires instant response from Contractor technical support staff during that brief period. Ensure all electronic hardware and soft-ware procured under this contract/purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural and Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). Further information may be found at the following URL: https://www.section508.gov .

2) Deliverable Requirement: Ensure outputs/deliverables do not adversely affect accessibility features of existing EIT technologies. Ensure EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d). Ensure outputs/deliverables to include functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR Part 1194 Subpart B, C, and D apply to this acquisition.

2.2.8 OCR Requirement: Provide, upon request, two digital Optical Character Resolution (OCR) copies of all print materials. A digital copy of these materials shall be provided in one or more of the following formats:

· Digital Accessible Information System (DAISY)/ National Instructional Materials

· Accessibility Standard (NIMAS) with cascading style sheet

· HyperText Markup Language (HTML)

· Portable Document Format (PDF), (unlocked, embedded fonts, single page)

· Rich Text Format (RTF)/Word document

2.2.9 Privacy: Wherever applicable, the Contractor shall require individual accounts to possess unique usernames and passwords that do not require personally identifiable information (PII)—first and last name and any other unique personal information—to access online content.

2.2.10 Contactor Manpower Reporting Application (CMRA): Report all its labor hours (including subcontractor labor hours) required for performance of the services provided under this contract via a secure data collection site. The Contractor is required to complete all required data fields. Reporting inputs shall be for the labor executed during the period of performance of each fiscal year, which runs from October 1 through September 30. While inputs may be reported any time during the fiscal year, all data shall be reported no later than October 31 of each calendar year. Contractors shall use the following URL both to fill out the above- mentioned data fields and contact the help desk for assistance: http://wwww.cmra.mil.

3 Constraints

3.1 The Contractor acknowledges and agrees that the score reports and exams, and all items (questions) contained therein, including all copies thereof, all exam materials and all data included but not limited to all individually identifiable information collected under this contract are at all times exclusively owned by the Government, who is the exclusive owner of all rights therein, in and to the exams., including without limitation, all copyrights, trademarks, trade secrets, patents, and other similar proprietary rights, and all renewals and extensions thereof. Nothing in this contract will be interpreted to indicate that the vendor is passing its proprietary rights in and to the exams to DoDEA.

3.2 The Contractor agrees to use the score reports and any data within the reports only for internal reports and studies.

4 Government-Furnished Resources:

Quality Assurance Surveillance Plan (QASP): The Government will utilize a QASP to monitor Contractor performance on the contract, which can change at any time during the life of the contract. As such, the Government reserves the right to unilaterally edit the QASP at its discretion. The QASP primarily (1) focuses on what the Government will do to ensure the Contractor has performed IAW the performance standards and (2) defines how the performance standards will be applied, frequency of surveillance, and minimum acceptable quality/performance.

5 Technical Requirements:

5.1	Software and Cloud Security Requirements – The Contractor shall:
5.1.1	Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Information Assurance requirements as defined below. Note: Software, cloud services and associated websites will be rigorously tested to ensure no security risks are posed to DoDEA infrastructure.
5.1.2	Ensure on-premises software support post-installation integration of DoD Application, System and Database Security Technical Implementation Guides (STIGs) for applicable systems and applications.
5.1.3	Ensure on-premises software—which will be subject to static and dynamic analysis testing—pose no risk to DoDEA systems and users. Note: This testing may include reverse engineering analysis. Note: DoDEA will assess software products to ensure compatibility with existing system configurations and software. Note: Per DoD policy, cloud-based services shall undergo a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes and include interviews and deep system architecture inspections with the Contractor.
5.2	System Requirements: – The Contractor shall:

5.2.1 Ensure software installed and/or accessed in a DoDEA system—network, stand-alone or web-based—is compatible with the standards cited herein.

5.2.2

Ensure, per Section 4.1 (above), any software installed and/or accessed in a DoDEA system—network, stand-alone or web-based—is compatible with standards cited herein. All software shall be completely functional on a standard DoDEA desktop without the need/requirement for administrative-level user rights or a requirement to insert media (CD/DVD) to execute the software. Software shall not require modifications to folder permissions while executing.

5.2.3

Ensure all software is compatible with the following hardware baseline:

Specifications

Minimum

Memory

4 GB

Hard Drive

100 GB

Processor

Intel-based 2.4 GHz

Operating System

Windows 7 Enterprise; Windows 10

Browser Environment

Chrome; Edge; IE 10 or higher

5.2.4	Provide the minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.
5.2.5	Ensure all software is completely functional without requiring administrative-level user permissions or external media to execute the software.
5.2.6	Ensure all software packages support unattended installation methods used by enterprise software packaging and deployment systems. Note: Older 16-bit software will be automatically denied, per this requirement.
5.3	Data Management Requirements—The Contractor shall:
5.3.1	Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.
5.3.2	Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational Student Information System (SIS) data to the Contractor’s required input formats.
5.3.3	Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.
5.3.4	Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., state, district, school) upon a request in writing from the Contracting Officer’s Representative (COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 164 schools, which includes the Virtual High School.
5.3.5	Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.
5.4	DoDEA Software License Keys—The Contractor shall:

5.4.1 Provide license keys and electronic downloads for software required under this Contract to the COR.

5.4.2 Provide software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

5.5 DoDEA Information Assurance Supporting Elements / Requirements—The Contractor shall:

5.5.1 Comply with the same Federal law and DoD policy and guidance to which DoDEA is subject. These requirements include but are not limited to the information assurance requirements defined in:

· DoD Directive (DoDD) 8500.01E, Information Assurance, which may be found at http://dodcio.defense.gov/Portals/0/Documents/DIEA/850001p.pdf

· DoD Security Technical Implementation Guidance (STIG), which may be found at http://iase.disa.mil/stigs/Pages/index.aspx

· DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 at http://www.dtic.mil/whs/directives/corres/pdf/851001_2014.pdf

5.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Technology Officer.

5.5.3 Ensure software packages support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via Microsoft System Center Configuration Manager (SCCM). Also, older 16-bit software will be automatically denied per this requirement.

5.5.4 Ensure any portion of the Contractor's solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335.

5.5.5 Ensure its solution shall be robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

5.5.6 Ensure Contractor staff who have access to DoDEA student and/or teacher personally identifiable information take the DoD Privacy Act/ Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter.

5.6 Scalability: The Contractor’s solution shall be scalable to meet future growth requirements, both in terms of instruction and the number of users

6 Acronyms & Definitions.

College and Career Ready Standards (CCRS) – DoDEA’s name for the Common Core State Standards.

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contract Discrepancy Report (CDR) – The Government’s formal process/format, normally tied into the Government’s QASP (definition below), that notifies the contractor of and tracks any observed quality or performance discrepancy between the contractor’s performance and the quality/performance objectives of this PWS. CDRs are formally written and tracked on any number of official documents/forms (e.g., DD Form 1772, DA Form 5479, etc.), and require timely responses from both the contractor and Government personnel to address/resolve.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contract Specialist (CS) – Contracting career field professionals without the authority (i.e. not warranted) to enter into contracts on behalf the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Defense Federal Acquisition Regulation (DFAR) Defense Federal Acquisition Regulation Supplement (DFARS) – Supplement to the Federal Acquisition Regulation that provides DOD-specific acquisition regulations that DOD government acquisition officials – and those contractors doing business with DOD – must follow in the procurement process for goods and services.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-physical things such as digital reports.

Department of Defense (DoD/DOD) – Provides the military forces needed to deter war, and to protect the security of the United States.

Department of Defense Education Activity (DoDEA) – DoDEA, as one of only two Federally-operated school systems is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 161 accredited schools in 8 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico.

Learning Management System (LMS) – Software tool used to store and manage online learning.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Quality Assurance Surveillance Plan (QASP) – Government’s plan to monitor contractor’s performance, by method and frequency; all those critical areas performance required on the service contract to monitor the contractor’s performance on the contract Technical Exhibit (TE) – Document with an identifying mark, such as a number or a letter, which is attached to the contract and establishes requirements for deliverables.

Technical Exhibit 1 – Performance Requirement Summary (PRS) Technical Exhibit 2 – Deliverables

TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENTS SUMMARY

Nationally Recognized Assessments For Postsecondary Preparation

Standard

Performance Threshold Maximum error rate may include “zero deviation from standard”

Method of Surveillance

Incentives/ Disincentives

Task #1—Examinations, PWS 2.1.3: Provide pencil-and-paper, digital or computer-based exams for students.