Amendment_0001_-HE1254-19-R-8000-Conflict_Management_for_Educators.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This solicitation is hereby amended for the follow ing:

1. Replace the Statement of Work w ith the new Performance Work Statement.

2. Extend the question and answ er period to 10:00 am EST, February 19, 2019.

3. Extend the solicitation closing date from February 20, 2019 to 1:00 pm EST, February 26, 2019.

4. Post first round of responses to vendor’s questions.

All other terms of this solicitation remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 15

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 14-Feb-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HE125419R8000

X 9B. DATED (SEE ITEM 11)

08-Feb-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

14-Feb-2019

CODE

DOD EDUCATION ACTIVITY

ATTN: PROCUREMENT DIVISION

4800 MARK CENTER DRIVE

SUITE 05F09-02

ALEXANDRIA VA 22350-1400

HE1254 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HE125419R8000

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

FOR

CONFLICT MANAGEMENT COURSE FOR EDUCATORS

PART 1

GENERAL INFORMATION AND SCOPE OF WORK

1.1 Agency: The Department of Defense Education Activity (DoDEA) serves the educational needs of the dependents of military and civilian employees by providing PK-12 instruction to approximately 73,000 students at over 160 schools in seven states, twelve foreign countries, Guam, and Puerto Rico. DoDEA’s mission is supported by a staff of approximately 11,400 employees, which consists of both educational and noneducational personnel.

DoDEA’s mission is to provide an exemplary education that inspires and prepares all DoDEA students for success in a dynamic, global environment.

1.2 Background: DoDEA employees play a critical role in supporting the achievement of this mission. At the same time, like employees everywhere, they sometimes become involved in destructive conflict that interferes with their success in promoting DoDEA’s educational mission. DoDEA has developed the Center for Early Dispute Resolution (CEDR) in order to “proactively and constructively manage conflict early and in ways that enhance its creative potential and minimize its costs in resources and relationships, in order to allow DoDEA to advance its mission” (DoDEA Regulation 1800.1.4.a, Alternative Dispute Resolution, August 11, 2011). In addition, CEDR promotes DoDEA policy to “[p]rovide DoDEA employees with knowledge and skills that will enhance their ability to handle their own conflict constructively and to assist others to do so” (DoDEA Regulation 1800.1.4.b).

DoDEA educators need knowledge and skills that will make them better able to handle conflict constructively, whether they are dealing with each other, with those they supervise, with those who supervise them, with parents, or with students. In order to help employees gain conflict management skills and knowledge, CEDR provides education and training in areas such as understanding conflict, effective communication, and problem-solving.

CEDR provides this training both proactively, to encourage the constructive use of conflict at its early stages, and reactively, once a conflict has become more destructive.

1.3 Scope of Work: The Contractor shall develop and deliver a live webinar-based training consisting of at least 15 contact hours eligible for one graduate-level university credit appropriate for DoDEA educator license recertification. The Contractor shall design the training to provide a target audience of DoDEA educators with an enhanced understanding of and skills to use in addressing conflict constructively in an educational setting

PART 2

REQUIREMENTS (OBJECTIVES)

2.1 (Objective 1) Course Development. The objective of Course Development is to develop a live, interactive webinar Conflict Management for DoDEA Educators course that teaches important aspects of conflict and its management in the way that is directly relevant to the jobs of the target DoDEA educator audience, including information, examples, and exercises specifically relating the course material to the types of DoDEA jobs held by the expected educator participants. The course will encourage participants to learn new information and skills, self-reflect, and apply course content to their educational contexts.

Supporting Tasks (Objective 1). Contractor shall:

(Task 1) Identify course topics and material critical to helping DoDEA educators establish conflict competence in DoDEA’s educational settings, (Task 2) Develop a live, interactive webinar for use in delivering the Conflict Management for Educators course, utilizing multiple delivery methods to meet the requirements of adult learning, including, but not limited to:

Visual variety (e.g., slides, pictures, webcam) Auditory variety Interactive opportunities (e.g., polls; discussion via telephone, other voice technology, or chat; question and answer opportunities) Content and presentation methodology appropriate for a participant groups of no more than 35 participants per cohort

(Task 3) Develop a Conflict Management for Educators course eligible for one graduate-level university credit appropriate for educator professional recertification, with a minimum of 15 contact hours, defined as hours of distance learning devoted to presentation and discussion of the course material.

(Task 4) Include expectations for outside reading, analysis, writing, and self-reflection appropriate to a university course receiving one graduate credit.

(Task 5) Ensure that the course is accessible to people with disabilities, consistent with the requirements of Section 508 (www.Section 508.gov).

(Task 6) Ensure that the course contains content reflective of a multicultural approach that is free of racial, color, national origin, age, disabling conditions, sexual, religious, and ethnic bias and presents a balanced coverage of a variety of cultures accurately and authentically, avoiding stereotypes.

(Task 7) Provide a draft outline of the course content and the means of delivery for CEDR’s review and approval.

Contractor shall make appropriate revisions to the content within seven days after receipt of CEDR’s comments for final approval.

(Task 8) Select a virtual platform that is accessible on both DoDEA and personal computers for course delivery, propose that platform to CEDR for approval, and obtain access to that platform for use in course delivery.

2.2 (Objective 2) Course Delivery. The objective of Course Delivery is to provide the live, interactive webinar Conflict Management for DoDEA Educators course to DoDEA educator participants. Contractor shall:

(Task 1) Serve as course instructor, presenting course material, leading discussion, responding to participants’ thoughts and comments, and reviewing and grading written assignments.

(Task 2) Propose a course schedule to CEDR for approval, indicating dates and hours for each cohort.

(Task 3) Coordinate and communicate with course participants as necessary to provide information about the course, including course timing, course requirements and the logistics of course participation; be available to respond to questions and requests for additional information or clarification about all course matters by telephone or email within 24 hours of participant requests.

(Task 4) Deliver the course within the four to five week timeframe when all DoDEA schools are closed during the summer for each contract year.

(Task 5) Provide the course to two cohorts of no more than 35 participants each, scheduling sessions that begin at 7 a.m. EDT for the first cohort and 6 p.m. EDT for the second cohort

(Task 6) Post course readings, PowerPoint or equivalent slides, assignments, and other course-related material on Schoology or a successor DoDEA Course Management System that can be accessed by all DoDEA employees.

(Task 7) Provide a syllabus and other explanatory material to participants who wish to take the course for university credit so that they will be able to engage in that interaction; submit participants’ grades to the institution[s] of higher learning at which they have registered within 30 days of completion of the course or notification by the student or a university that the student has registered for course credit.

2.3 (Objective 3) Documentation, Evaluation, and Assessment. The objective of Documentation, Evaluation, and Assessment is to document how the course was provided, evaluate participant reaction to the course, provide course material to CEDR, and provide a report concerning course participants. Contractor shall:

(Task 1) Document the course and provide that documentation to DoDEA for later use and analysis. This documentation may include video or audio recordings; transcripts of lectures, discussions, or on-line chats; written assignments and sample responses; student comments on class sessions; and/or other material that demonstrates the nature of the education provided in the course.

(Task 2) Develop and administer evaluations to measure participants’ satisfaction with the course as a whole (including the topics participants especially liked and topics that were not present that they would like to see), the relevance of the course to participants’ work, the extent to which participants believe they will apply the course knowledge in their future work, and potential areas of improvement for future offerings of the course. Contractor shall provide a report on the results of those evaluations to DoDEA

(Task 3) Provide all final course materials to CEDR. Materials will include but not be limited to all visual material (e.g., slides, video); interactive material (polls, questionnaires, discussion questions, etc.); an outline of material covered in course presentations; copies of all written assignments and projects; a list of required and recommended reading.

(Task 4) Provide a list of all course participants and the number of hours each participant completed and a list of course participants who registered for a university credit for the course provided under this contract, the universities that provided that credit, and the number of people who were awarded credit.

(Task 5) Provide a report analyzing the course as delivered, including an assessment of student engagement and learning, lessons learned, areas of strength, areas in which the course could be improved if provided in the future, and specific recommendations for how the Contractor would make those improvements prior to delivering the course additional times.

PART 3

CONSTRAINTS

There are no applicable constraints.

PART 4

GOVERNMENT-FURNISHED PROPERTY

The Government will provide the Contractor with:

4.1 A syllabus or listing of topics included in the course as it was delivered in 2018, for Contractor’s consideration in developing course topics.

4.2 Access to Schoology and any successor DoDEA Course Management System.

4.3 Information concerning the time period when all DoDEA schools are closed for the summer as soon as that information becomes available.

4.4 A list of course participants for each cohort, including both official and personal email addresses.

PART 5

CONTRACT DELIVERABLES SCHEDULE

The contractor shall provide the following deliverables on or before the due dates below. The items listed below are considered essential to the successful completion of this contract.

TECHNICAL EXHIBIT 1

DELIVERABLES SCHEDULE

MILESTONE/DELIVERABLE

PWS

Ref.

Delivery Date Planned

Frequency

Proposal of platform(s) 2.1.8 Within 21 days of contract award Once

Draft outline of course and delivery methods

2.1.7 Within 28 days of contract award Once

Report on final content of course 2.1.7 Within seven days of receipt of DoDEA comments on draft outline

Once

Proposed schedule 2.2.2 To be determined Once

Deliver course 2.2.4 To be determined Ongoing

Submit course grades to universities selected by participants

2.2.7

Within 30 days of completion of the later of course delivery or notification that the student has registered for course credit

Ongoing

Report on course evaluations 2.3.2 Within 30 days of completion of course delivery

Once

Delivery of course materials to CEDR 2.3.3 Ongoing, but completed within 30 days of completion of course delivery

Once

Course Analysis Report 2.3.5 Within 30 days of completion of course delivery

Once

PART 6

DEFINITIONS AND ACRONYMS

6.1 Definitions:

6.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

6.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

6.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

6.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

6.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

6.1.6 OVERTIME. A change in mission requirements or work load that requires increased level of effort satisfied through the current staffing working additional hours.

6.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

6.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

6.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

6.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

6.1.11 TECHNICAL TASK MONITOR. The Government will assign TTMs for functional areas. TTM will assist the COR in monitoring the contract and reviewing deliverables. The TTM will also be the point of contact for Contractor inquiries and provide guidance, assistance and act as the liaison between the Contractor and the COR as necessary. The TTM will report to the COR.

6.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

6.1.13 WORK WEEK. This requires a seamless and uninterrupted service staffed 24 hours a day, seven days a week, 365 days a year.

6.2 Acronyms:

Acronym Meaning AQL Acceptable Quality Level CEDR Center for Early Dispute Resolution COR Contracting Officer’s Representative DoDEA Department of Defense Education Activity FAR Federal Acquisition Regulation FFP Firm Fixed Price HQ Headquarters KO Contracting Officer POC Point of Contract PRS Performance Requirements Summary PWS Performance Work Statement

QASP Quality Assurance Surveillance Plan

PART 7

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

7.1 Performance Requirement Summary (PRS).

Performance Requirement

Performance Standard Acceptable Qualify Level

(AQL)

Method of Surveillance

Ref. PWS Part

The Contractor shall complete tasks by the required completion date. Complete 95 % of tasks by the required completion date. The remaining five percent shall be completed no later than 10 business days after their due date.

95% error-free corrected to 100% error-free, except for

100% COR Review

To include periodic surveillance through weekly status reports, conversations with the Contractor, or observation of training, as required

Ref. PWS Part 5, Deliverables Schedule

The Contractor shall (1) provide deliverables IAW task requirements, and (2) ensure that no more than one weekly report is rejected minor errors in spelling and formatting

7.2 Quality Assurance.

7.2.1 Purpose: The Quality Assurance Surveillance Plan (QASP) is a Government-developed document used to ensure that the Government receives quality services and pays only for services actually provided. It provides a systematic method to evaluate the services the Contractor is required to furnish.

7.2.2 Scope: See PWS 1.3, 2.1, 2.2, 2.3, 2.4, 5.0, and 6.0 (above).

7.2.3 DoDEA Roles & Responsibilities. The following personnel will oversee and coordinate surveillance activities.

7.2.3.1 Contracting Officer (KO) - A person duly appointed with the authority to enter into, administer and terminate contracts on behalf of the Government. The KO is the only person who can legally commit the Government and only the KO, as the Government’s agent, can modify either the contract or order. The KO is the final authority for determining the adequacy of the Contractor’s performance. KO decisions arising under or relating to the contact are final. The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The KO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned KO: Jerome Carter T: 703-604-7420 - Email: jerome.carter@hq.dodea.edu

7.2.3.2 Contracting Officer’s Representative (COR) - An individual designated in writing by the KO to perform specific technical and administrative functions within the scope and limitations of the written appointment (e.g., surveillance of Contractor’s performance, accept services). The COR is not empowered to make any contractual commitments or authorize any changes to the order/contract or in any way obligate additional funds by the Government; such authority rests solely with the KO. The COR is responsible for technical administration of the contract and assures proper Government surveillance of Contractor performance. The COR shall keep a quality assurance file.

At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO.

7.2.4 Method of Surveillance. The Government will use simplified methods of surveillance to evaluate contractor performance. The primary method of surveillance is periodic assessments of service. The Government will rely primarily on periodic email or telephonic communications with the Contractor for periodic assessment of services.

7.2.5 Surveillance Procedures. The COR will evaluate the Contractor’s performance weekly. See the Surveillance Method column in PWS 7.1.

1) If at any time the COR receives indications that the Performance Standards are not being met that the

Contractor’s performance is less than acceptable, the COR will investigate to determine if this is a one-time issue that has been promptly corrected, or if the discrepancy is systemic in nature. If the issue is determined to be an isolated occurrence, the COR will continue with the aforementioned weekly evaluations. If the issue is recurring and systemic in nature, the COR will perform more frequent evaluations.

2) The COR will notify the Contractor each time an unacceptable observation has been recorded and ask the Contractor to correct the problem. The COR will record the contract requirement, the specific deficiency to the requirement, the date and time it was discovered, and have the Contractor initial the entry. The Contractor will be given two working days after notification to correct the deficiency in accordance with requirements of the contract. Deficiencies that cannot be corrected within two working days will be reported to the Contracting Officer.

3) The COR will re-examine services that were found deficient. Failure to complete corrective actions will be reported immediately to the KO for further action.

7.2.6 Surveillance Standard: Generally, under commercial services contracts, the Government relies on Contractor’s assurances that services conform to contract requirements. Consistent with FAR 52.212-4, Contract Terms and Conditions, (a) Inspection and Acceptance, the Contractor shall only tender for acceptance those services that conform to the requirements of the contract or order. The Government may require re-performance of non-conforming services at no increase in contract price. The Government reserves the right to refuse acceptance of nonconforming services. In no case shall the Government’s right to inspect services under the inspection provisions of the contract be prejudiced.

7.2.7 Quality Assurance Surveillance File—The COR’s file shall contain the following:

1) Copy of the COR appointment letter from the KO, any changes to that letter, and any termination letters

2) Training Certifications for COR

3) Copy of the contract and all contract modifications

4) All correspondence initiated by authorized representatives (Contractor or Government) concerning performance of the contract

5) Names, position titles and contact information of all key personnel assigned to this contract, both

Government and Contractor

6) Memoranda for record of minutes of any meeting, telephone conversations and discussions with the contractor or others pertaining to the contract or contract performance

7) Documentation pertaining to acceptance of services, reports or data

7.2.8 Records: All records will be retained for the life of this contract. The COR will forward these records to the KO upon completion of the contract/order.

7.2.9 Changes: The QASP is a living document and may be changed as needed. The COR will submit recommended changes to the KO. The KO must approve changes to the QASP in writing.

RESPONSES TO QUESTIONS

HE1254-19-R-8000 – Conflict Management Questions and Answers

1. To clarify the platform requirements, can the vendor host the platform as long as the users can access via browser?

A. Yes.

1a. Is the government looking for a solution that resides on a DOD infrastructure?

A) No. To clarify with regard to this question and those below, there are two different platforms involved in this contract. One of them is a virtual platform to be proposed by the contractor for purposes of delivering the live, interactive webinars that make up the course. See PWS 2.1, Task

8. This webinar platform need not be a CMS.

The second platform is Schoology, a DoDEA CMS (and any successor DoDEA CMS platforms if Schoology is no longer used). The government with provide the Contractor with access to Schoology and any successors for purposes of posting such things as readings and other materials in order to make them available to the course participants. PWS 2.2, Task 6.

With regard to the platform that will be used to deliver the live, interactive webinars, the government is looking for a solution that does not reside on a DoD infrastructure. Many of the course participants are teachers who do not have DoDEA equipment available to them over the summer months when the course takes place. The course platform therefore must be accessible to them on their personal computers.

1b. Is a DOD acceptable CMS in a Cloud hosted environment with FEDRAMP certification for instance an acceptable option?

A) The contractor is not obligated to provide a CMS. See 1a above.

1c. Is a standalone custom piece of software preferred?

A) Assuming this question relates to the platform for delivering the live, interactive webinars as described in the contract, the government has no preference.

2. Does the government prefer a COTS LMS for this effort or would a custom CMS build be preferred or acceptable?

described in the contract, the government has no preference.

3. Will the government provide a detailed content outline from the existing course?

A) The government has already provided a Sample Course Syllabus based on the Summer 2018 offering of the course that indicates 14 topic areas that were covered and subtopics within those areas.

4. In terms of the “enhancement and further development of materials” (3.3), is the government looking for the vendor to enhance the display or presentation of information to provide more value and better outcomes for learners?

A) The government hopes that over the course of a five-year training contract, a successful vendor would always seek to use its experience in providing the training to enhance the display or presentation of its training information.

4a. Is the government seeking to expand the educational content such that a subject matter expert would be a key role?

A) The government does not necessarily seek to expand the educational content of the course, but will permit the contractor to propose course content other than that described in the 2018 Sample Syllabus, subject to CEDR approval.

5. The delivery of course materials in the timeline says “Within 30 days of course delivery” is there an expected date of course delivery already scheduled?

A) The firm course dates are not scheduled as they are subject to discussion between the government and the contractor. Most DoDEA schools complete the 2018-2019 school year on or around June 14, 2019, and teachers report for the 2019 school year on August 19, 2019, but the schedules for some locations vary. Each year, the government and contractor examine the school schedules and determine which schedule for the Conflict Management for Educators training will allow the fullest participation.

6. Does the government expect the need for the contractor to attend any in person meetings in Washington DC or at any DOD locations during the course of the engagement?

A) No

7. Is the government looking for an option that has extensibility for adding coursework over time?

A) No

7a. How often would new courses be developed and added?

A) The government does not anticipate developing and adding new courses under this contract. As stated above, the contractor may develop new material to include in the existing 15-hour course instead of the material that has been used in the past.

8. Will the government provide access to the current webinar?

A) No

9. Is there an incumbent for this contract?

A) The previous contract has expired, but there was a previous contract and an incumbent contractor.

9a. If so, is the incumbent eligible to compete?

A) Yes

10. Reference: Paragraph 3.3.3 states “All course material must be provided in a web-based format on a platform or platforms proposed by the Contractor and approved by DoDEA as permissible for use on and accessible with DoDEA computer equipment.”

Question: What LMS does DoDEA currently utilize for their online courses?

described in the contract, DoDEA used Go To Training for the most recent course. As stated above, this is different from the Schoology LMS platform used to provide course materials to participants.

10a. Question: Is the expectations that the courseware will operate solely on desktop computers? Or is the desire for the courseware to run on mobile devices? If the desire is for students to be able to access the course via mobile devices, please specify all required mobile devices and the minimum technical requirements.

A) The contract requires that the course be accessible on both DoDEA and personal computers.

11. Reference: Paragraph 3.3.1 states “The course will have a minimum of 15 contact hours, defined as hours of distance learning devoted to presentation and discussion of the course material.”

Question: What is the required/requested Level of Interactivity?

A) See PWS 2.1, Task 2, for examples of interactive options.

12. Reference: PWS Paragraph 4.1 states, “DoDEA anticipates awarding one contract for a base year of course development and one delivery of the course, with four option years for additional deliveries of the course.”

Reference: The Price Guide requests pricing for CLIN 0002 – Conflict Management Course Delivery, Quantity of 2 for all years (Base + Options).

Question: Please clarify whether we should price for one delivery or two in Base Year?

A) The pricing guide is correct. Please provide pricing for two course deliveries in the base year.

13. Reference: Volume II – Past Performance (Factor II) states, “The Offeror should then forward the questionnaire to the appropriate point of contact (POC) listed in section II of the form for the completion of section III.”

Question: We strive to reduce the onus on our Government clients who need to complete the same PPQs repeatedly for proposals and requests with very quick turnarounds. Will DoDEA kindly consider allowing offerors to submit completed CPARS evaluations or previously completed PPQs in lieu of new PPQ forms?

A) Please be advised that you can use previous PPQ’s as long as they address the same information that is contained in Attachment #3 and it corresponds to the past performance narrative of Volume II.

14. Reference: Volume II – Past Performance (Factor II) states, “The past performance information must be submitted using the attached Government provided template (Attachment 3).”

Question: Please confirm that offerors are to use the Attachment 2 Volume II Past Performance Template for the past performance narrative and Attachment 3 for the PPQs.

A) Yes, Attachment #2 is for the Past Performance narrative and Attachment #3 is for PPQ’s.

15. Would the government be able to provide an extension on the quote due date?

A) At this time the Government will not be extending the due date for the RFP.

END OF QUESTIONS AND ANSWERS

The following have been modified:

52.212-1 ADDENDUM – INSTRUCTIONS TO OFFERORS - - COMMERCIAL ITEMS (DEC 2006)

1. General

a. Addendum to Paragraph (c), Period for acceptance of offers: Paragraph (c) is changed to read as follows:

The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the quotation (s) due date, unless another time period is specified in an amendment to the solicitation.

b. Addendum to Paragraph (e), Multiple offers. Paragraph (e) is changed to read as follows: Multiple quotes presenting alternative terms and conditions will NOT be considered.

c. Addendum to Paragraph (l), Debriefing. Paragraph (l) is changed to read as follows: The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal without discussions. The Contracting Officer (KO) will notify unsuccessful offerors of the source selection decision in accordance with FAR 15.503. Upon such notification, unsuccessful offerors may request and receive a debriefing. Offerors desiring a debriefing must make their request in accordance with the requirements of FAR 15.505 or 15.506, as applicable. Unsuccessful Offerors are only entitled to one debriefing. This includes offerors who submit multiple proposals.

However, if discussions are required, the KO will notify offerors of any decision to exclude them from the competitive range; whereupon, they may request and receive a debriefing in accordance with FAR

15.505. Offerors excluded from the competitive range may request a pre-award debriefing or they may choose to wait until after the source selection decision to request a post-award debriefing. Offerors excluded from the competitive range are entitled to no more than one debriefing. The KO will notify unsuccessful offerors in the competitive range of the source selection decision in accordance with FAR

15.506. Upon such notification, unsuccessful offerors may request and receive a debriefing. Offerors desiring a debriefing must make their request in accordance with the requirements of FAR 15.505 or 15.506, as applicable.

e. Addendum to Paragraph (b), Submission of Offers: In addition to those requirements as stated in paragraph

(b), the following instructions are added and shall apply to the submission requirements in response to this solicitation:

2. Offeror Structure, Content and Additional Instructions

a. General Guidance: This section provides general guidance for preparing a quotation as well as specific instructions on the format and content of the quotation. The Offeror’s quotation must include all data and information requested by the Request for Proposal (RFP) and must be submitted in accordance with these instructions. Non-conformance with the instructions provided in this Information to offerors may result in removal of the proposal from further evaluation.

The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the Government's requirements but rather shall provide convincing rationale to address how the offeror intends to meet all requirements. Offerors shall assume that the Government has no prior knowledge of their capabilities and experience, and the Government will base its evaluation solely on the information presented in the offeror’s proposal.

Additional portions of the successful offeror’s quotation may be incorporated into the contract as an attachment in the award document.

b. Point of Contact: The contracting officer (KO) and the contract specialist (CS) are the sole points of contact for this procurement. Offerors should address any questions or concerns to the KO and CS at the email address located below.

Contracting Officer Name:

Jerome Carter Organization/Office Symbol: DoDEA Procurement (DoDIG Branch) Phone No.: (703) 699-7420 E-Mail Address: Jerome.Carter@hq.dodea.edu

Contract Specialist Name:

Kim Robinson Organization/Office Symbol: DoDEA Procurement Branch Phone No.: (571) 372-3333 E-Mail Address: Kim.Robinson @hq.dodea.edu.

c. Discrepancies: If a Offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the Offeror should immediately notify the KO in writing.

d. Electronic Reference Documents: All documents referenced by this solicitation are available on the

Federal Business Opportunities (FedBizOpps) web site at http://www.fedbizopps.gov. Interested Offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

e. Communications: Exchanges of source selection information between Government and offerors will be controlled by the KO or CS. Evaluation notices and responses will be transmitted as emails and will be treated as source selection information. Questions/comments on the solicitation are due no later than 10:00 (EST) on February 19, 2019. Questions submitted after the deadline may not be answered. Questions /comments will only be responded to if received via email to the contracting officer listed in the solicitation.

No information concerning this solicitation or requests for clarification will be provided in response to offeror initiated telephone calls. All such requests must be made in writing and submitted to the KO and CS as directed above. All questions/comments provided in a timely manner will be answered in writing and provided to all offerors via FBO. However, because of administrative time, written inquiries may not be answered when requests are received by the Government points of contact after the original due date for receipt of questions as specified in this solicitation. The timeframe for submitting inquiries will not be extended as a result of an extension to the due date for the receipt of offers unless authorized by the KO.

f. Page Size and Format: A page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two pages. Page size must be 8.5 x 11 inches.

The technical and past performance volumes of the quotation are to be submitted as an MSWord or PDF document. Offerors must submit the price via MS Excel. The font size and type for quotation submission must be no smaller than 10 point Times New Roman (to include tables and graphs). The margins shall be 1 inch (all 4 sides). The Government is not responsible for correcting formulas in the Offeror’s price volume.

g. Page Limitations/ Organization: Page limitations will be treated as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the quotation. Page limitations shall not be circumvented by including inserted text boxes/pop-ups or internet links to additional information; such inclusions are not acceptable and will not be considered part of the quotation. The Government reserves the right not to consider for award any quotation that does not adhere to the administrative requirements of this solicitation. Cover pages, tables of contents, Past Performance Questionnaire, and glossaries shall not be counted as part of a quotation’s page count. Each quotation shall be organized and presented in accordance with the following format and page limits listed in the table below:

Table 1 (Page Limitations)

VOLUME TITLE PAGE LIMIT

Cover Letter 1

I Factor I (Technical Capability) 20

II Factor II (Past Performance) 20

III Factor III (Price) No Limit

IV Reps and Certs No Limit

V Contract Documentation No Limit

h. Proposal Submission: Proposals may only be submitted electronically via email to both the Contracting

Officer and Contract Specialist listed in the solicitation by the due date and time on the solicitation.

DoDEA’s file size limit per email is 10MB. Offeror’s whose proposals require the submission of more than one email shall use the subject line to identify the number of emails being sent. For example, “ABC Company Quotation e-mail 1 of 3”.

i. Proposal Organization: Each proposal shall be organized and presented following format and page limits identified in Table 2 (Proposal Organization) below. The following are the specific details required to be submitted with each offer in response to this solicitation:

Table 2 - Proposal Organization

COVER LETTER

The Cover Letter must include:

a. Complete Business Mailing Address

VOLUME VOLUME TITLE

Cover Letter

I Factor I (Technical Capability) II Factor II (Past Performance) III Factor III (Price) IV Reps and Certs V Contract Documentation

b. Tax identification number (TIN)

c. Dun & Bradstreet Number (DUNS)

d. Cage Code/NAICS Code

e. Contact Name, Phone, Fax, and email address

f. Clear statement that the proposal is valid for a minimum of 60 days from the closing of the RFP.

VOLUME I– TECHNICAL CAPABILITY (FACTOR I)

The offeror’s Technical Proposal shall address the following two (2) Sub-factors in separate sections, each printed independently. A reading of these sections should leave an evaluator with a detailed understanding of the offeror’s technical capacity for meeting all aspects of the technical requirements of the solicitation without having to search throughout the entire proposal to piece together the offeror’s response. A poorly written response creates confusion for the evaluator and decreases the likelihood of an offeror being deemed acceptable.

a. Subfactor one (1) Technical Approach: The offeror shall submit a proposal that clearly demonstrates the offeror’s ability to perform each objective in the PWS. The response should outline the offeror’s approach in the development of the course, including the extent to which the offeror will utilize and develop a full course from the existing course outline; areas in which the offeror will extend and expand that material; areas in which the offeror will eliminate material in that outline; an explanation of the reasons for those decisions; description of delivery methods utilized for the course to include the use of synchronous and asynchronous offerings for full or small group discussion and any interactive opportunities; the description of the type of activities, such as assessments and worksheets, that the offeror will utilize in the course.

b. Subfactor two (2) – Prior Experience: The offeror shall submit a proposal that clearly demonstrates the offeror’s prior experience performing similar services to those outlined in the PWS. The evidence of prior experience shall be linked to each objective in the PWS. Offerors must clearly outline such experience in their proposal since the Government will not search outside of an offeror’s proposal for information related to an offeror’s prior experience.

VOLUME II – PAST PERFORMANCE (FACTOR II)

a. The Offeror should include Past Performance information from three (3) current or previous contracts that are not older than three years from the date the solicitation is issued. The past performance information must be submitted using the attached Government provided template (Attachment 3).

b. The Offeror shall only submit Past Performance information where the Offeror or its subcontractors were listed as the Prime Contractor on the identified past performance. Past performance information from an Offeror or its subcontractors for which the Offeror or its subcontractors are not listed as a prime will not be considered relevant.

c. The Offeror should complete sections I & II of the included Past Performance Questionnaire (PPQ).

The Offeror should then forward the questionnaire to the appropriate point of contact (POC) listed in section II of the form for the completion of section III. If the Offeror is unable to forward PPQ to the POC for completion then the Offeror shall provide the questionnaire to the Government with sections I & II completed. It is important that the information provided in section I & II of the questionnaire is complete and accurate as the Government will not search for missing contact information outside of the quotation.

d. The offeror may also separately describe any quality awards or certifications that indicate the offeror possesses high-qualities for providing the services required. Offerors shall identify the segment of the company (one division or the entire company) that received the award or certification, and indicate when the award or certification was bestowed. If the award or certification is over three (3) years old, the Offeror should present evidence that the qualification/commendation still applies.

VOLUME III – PRICE (FACTOR III)

a. The offeror’s prices must be complete and accurately reflect all aspects of the requirement. Offerors shall submit pricing for the estimated quantities identified in each CLIN within the RFP.

b. The price volume shall be submitted using the Government provided Microsoft Excel worksheet labeled “HE1254-19-R-8000_ Price Guide.xls”. Any other formats will not be accepted. All fields, except for the columns labeled “Unit Price”, are locked. The worksheet is designed to allow offerors the ability to input their Unit Price for each priced CLIN in the RFP. The worksheet will automatically calculate the total price for each CLIN based on the maximums established in the RFP. The worksheet will also calculate a total price for each performance period.

Offerors may submit additional price information at their discretion. However, the Government-provided MS Excel worksheet will take precedence over any other pricing information provided by an Offeror, unless the Offeror informs the Government (prior to the closing of the RFP) of any mathematical discrepancies identified within the Government-provided worksheet.

c. The Offeror must submit pricing for the base period and all option periods, including option pricing that may be authorized IAW FAR clause 52.217-8. FAR clause 52.217-8 allows the Government to order services after a period of performance in the contract has ended. Therefore, offerors should note that there is no specific quantity required for the prices submitted under the FAR clause 52.217-8. Instead, the Government is seeking a single monthly rate for each priced CLIN which may be used to order services at any time the clause may be exercised. The Government provided MS Excel sheet provides a section for the offeror to input a monthly price for the FAR clause 52.217-8 option.

VOLUME IV – REPRESENTATIONS AND CERTIFICATIONS

Offeror’s must provide all applicable business representations and certifications required by the solicitation.

Please review all clauses and provisions requiring information from Offerors.

VOLUME V – CONTRACT DOCUMENTATION

The Offerors quotation must include a signed copy of the solicitation and any amendments issued.

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STATEMENT OF WORK

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