SOW_Copier-Printer.pdf

Statement of Work (SoW) Defense Threat Reduction Agency

22 June 2018 Industrial Production Document Copier/Printer Lease and Service/Repair Maintenance

1. BACKGROUND: The Defense Threat Reduction Agency (DTRA) – Albuquerque (ABQ) Printing Shop section has the responsibility to provide reproduction service to DTRA- ABQ. This service is critical for DTRA-ABQ to meet operational requirements for our staff offices within the DTRA-ABQ and its West Region.

2. SCOPE: The DTRA-ABQ Printing Services section has a requirement for lease of one

(1) Multi-function production copier/printer that can provide external fiery in-line finishing capabilities. This lease will includes maintenance, unscheduled repairs, and supplies, for a twelve (12) month lease base period and four 12-month option periods. The maintenance shall include all consumable supplies (less paper & staples), full service maintenance (scheduled & unscheduled), installation, and key operator training. Copier is stand-alone not connected to any DTRA/LAN/UNET. Monthly copies shall be 45,000 color copies and 20,000 black and white copies.

3. OBJECTIVE: The objective of the SoW is to provide continued lease of a production copier/printer equipment and copier/printer support/maintenance to the Defense Threat Reduction Agency-ABQ and its West Region.

4. REQUIREMENTS:

4.1 The Contractor shall provide the continued lease of one (1) industrial production copier/printer, for twelve (12) month lease period and two (4), twelve (12) month lease option year periods. Monthly copies (45,000 color copies and 20,000 black and white copies)

Copier/Printer specifications below:

1. One (1) High speed Color Document Production Copier/Printer.

2. Color, B&W production capabilities of printing 70 – 80 PPM.

3. Large Multi-Bypass Tray with 2,000 sheet minimum capacity.

4. System shall provide scanning and copying functions, and be capable to support media from 20lb to 110lb cover stock.

5. Four (4) 500 sheet adjustable paper drawers trays from 8.5 x 11 up to 11x17.

6. Duplex single pass feeder, 600dpi B&W minimum, 2400dpi Color minimum.

7. Large Capacity Document Insertion Unit.

8. General Binding Corporation punch system (3-hole & 19-hole).

9. Booklet maker up to 11x17 and staple up to 100 sheets.

10. 100 sheets Stapler, with 20 –sheet saddle stich finisher.

11. Multi-Folding Unit, with paper folding capabilities.

12. Curl correction unit.

13. Printer/Copier shall meet DoD 5220.22-M (ECE), (7 Passes), Immediate

Image Overwrite, (IIO), or On Demand Image Overwrite, (ODIO), Sanitization levels.

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14. Printer/Copier system Status Indicator.

15. Printer Server with the capability to support Microsoft Office 13, Adobe

Acrobat 17, and have Adobe PDF Print Engine, (APPE) functionality.

16. Printer Server shall have Display Integration/Interface into and with System

User Control Panel.

17. Installation and Initial training.

18. No wireless or Bluetooth, or they shall be disabled.

4.2 The Contractor shall provide all required maintenance services, preventive maintenance services, and repairs to sustain operation of the leased production copier, (including parts and labor) and supplies. Maintenance includes; parts, labor and supplies (less paper and staples.) Preventative maintenance consists of those scheduled service calls necessary to maintain the equipment in operating condition as specified by the manufacturer. Repair services consist of those unscheduled service calls necessary for repairs. The Maintenance Service Agreement and Repair Service shall include the cost of labor, transportation, replacement/spare parts. Services shall be in accordance with scheduled and preventive maintenance required by equipment model specifications and manufacturer requirements.

4.3 The contractor shall provide all consumable supplies necessary for the operation of the equipment. The contractor shall not provide paper and staples.

4.4 The contractor shall respond and shall repair leased copier within a four (4) hours of notice. Notice can be phone message, email notice, or text message. The response time begins when the notice from DTRA is initiated and will occur during normal duty hours 7:00 AM – 3:00 PM. Notifications after 11:00 AM, that surpass normal duty hours, shall have a response time of four (4) hours from the beginning of the next business day.

4.5 Copier shall print from electronic files and hard copy files.

4.6 The contractor shall remove all equipment and associated supplies from Government premises within thirty (30) calendar days of contract completion.

4.7 SECURITY REQUIREMENTS: The copier must have hard drives with overwrite or encrypted capabilities that meet DoD requirements, A new digital copier must support (IIO) immediate image overwrite or (ODIO) on demand image overwrite that will effectively delete saved images, by meeting the DoD 5200.22-M (ECE 7 Passes) erase methods. This prevents forensic software from extracting useful information. All IIO and ODIO hard drives. The copier shall not include any wireless, Bluetooth or other communication capability.

Printer/Copier and Print Server are stand-alone equipment and being used to process classified, and not connected to the unclassified or classified DTRA LAN or any type of network. Maintenance technicians will not require security clearances, but must be able to access Kirtland AFB Gate Entrance.

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DTRA personnel will escort the contractor while in DTRA spaces, no electronic devices permitted in DTRA areas.

Access to this facility for maintenance and repairs are between 7:00 am to 3:00 pm, Monday through Friday and must be coordinated with the Printing Service Specialist/End User, Mr.

Reid Bruce, at 505-846-8865 or the Project Manager/Contracting Officer Representative, Isaias Lopez 505-917-9230

4. REQUIREMENTS: