HDQMWR-17-Q-0163.pdf

DEPARTMENT OF THE NAVY

FLEET AND FAMILY READINESS SERVICE CENTER (N94)

5720 INTEGRITY DRIVE

MILLINGTON, TN 38055-6500

N944B

08 AUG 2017

Prospective Offeror

Subject: REQUEST FOR QUOTATION (RFQ) HDQMWR-17-Q-0163

Dear Prospective Offeror:

This request for quote is for IT Systems Development Services for a pilot mobile application to improve the service delivery model of MWR services. Please provide a quotation based on your

GSA contract or Open Market in accordance with the attached enclosures. If the items are not available on your GSA contract, please quote Open Market.

Requests for clarifications and the submission of questions in reference to this request for quote are due no later than 8:00 AM CST on Wednesday, 16 August 2017. The quotation due date is no later than 8:00 AM CST on Monday, 25 August 2017. Requests for clarifications and/or questions and quotations must be emailed to jasmyn.payne@navy.mil. Please advise as soon as possible if you will not be able to meet the above due dates.

This request for quote is to provide a description for the below listed items:

Sincerely, Jasmyn Payne

Contracting Officer

Enclosure:

(1) Line Item Page (Page 02 of 14)

(2) Performance Work Statement (Page 02 of 14)

(3) Quotation Response and Award Information (Page 07 of 14)

(4) Section K Reps & Certs (Page 09 of 14)

(5) Past Performance Questionnaire (Page 12 of 14) mailto:jasmyn.payne@navy.mil

HDQMWR-17-Q-0163

SCHEDULE: SUPPLIES OR SERVICES AND PRICE/COSTS

This request for quote is to provide a description for the below listed items:

PERFORMANCE WORK STATEMENT

Marine Corps Rally Mobile Application

1.0 Introduction

The Deputy Assistant Secretary of Defense (DASD) for the Office of Military Community and

Family Policy (MC&FP) requires support in the implementation of a new service delivery model for Armed Forces Morale, Welfare and Recreation (MWR) programs. The objectives of the

MWR Innovation (MWR-I) Initiative are to develop solution concepts that will implement a comprehensive innovative MWR Service Delivery Model that is relevant to the needs of military members and their families today and into the future.

2.0 Background

The Department of Defense's approach to MWR services for service members is in need of change. There are three primary reasons why this is true:

1. Financial Realities: The Department of Defense budget for MWR (specifically Category B) activities has seen dramatic reductions in both funding and manpower. These changes in support are influencing how MWR programs and services are delivered. Without a coherent strategy across the DoD, there will be a confederate and sub-optimal approach to scaling programmatic offerings such as Libraries, Fitness, Outdoor Recreation, Community

Programming, etc.

2. Critical Importance to the Mission: The DoD recognizes that recreation and regeneration benefits of MWR programs are critically important to the Readiness, Resilience, and

Retention of its service members. Degradation of these programs will have a negative impact on the Department’s ability to meet the regenerative and recreation needs of service members and their families. In addition, evidence of service member resilience — including suicide

CLIN Labor Category Hours Proposed Rate Proposed Total

CLIN 0001 Program Manager 140 $ $

CLIN 0002 Security Engineer 100 $ $

CLIN 0003 Database Administrator 100 $ $

CLIN 0004 System Architect 190 $ $

CLIN 0005 Quality Assurance Analyst 100 $ $

Total Direct Labor 630 -$

CLIN 0006 5,000.00$

CLIN 0007 $ 2,000.00

Total NTE (Labor, Travel & ODCs)

Travel - NTE

Other Direct Costs- NTE rates, handling re-integration/re-deployment stress, and self-limiting behaviors — demonstrates that there is significant need for improvement in the area of MWR programming.

3. Relevant Offering: The bulk of the MWR offerings have not kept up to date with changes in needs, attitudes, and lifestyles of our service member population. The on-base, facility-based offerings (e.g. bowling, golf, auto hobby) are expensive and only meet the needs of a small group. In addition, service members report that they have a hard time understanding what is available, and increasingly desire offerings that fit into their busy lifestyles and support their ambitions to form a sense of community. The necessity for a more contemporary MWR delivery system is obvious. In order to meet the needs of our constituent base, the DoD needs to go beyond its legacy approach to providing programs and services and ensure that offerings are attractive, relevant, and accessible to customers. In addition, a heavy emphasis should be placed on development of solutions that will enable greater knowledge of and participation in off-duty recreational opportunities (a reality of modern military life).

Each service has begun to adopt new programming to start addressing these issues. Many of these new programs are web and/or mobile enabled. MC&FP believes significant gains can be made by coordinating these efforts and continuing to leverage web and mobile applications in order to improve the offering and service delivery model.

MC&FP brings a unique perspective and capability for ensuring MWR program delivery on military installations and will provide its resources to address these issues.

3.0 Scope of Work

There are five tasks connected to this PWS:

1. AWS Professional Services

a. Develop a cloud native environment within AWS that meets Level 2 DoD Cloud

Computing Security Requirements Guide (CC SRG) Compliance.

i. AWS account management and hardening

ii. Virtual Datacenter Managed Service (suite of security services required for A&A)

iii. AWS Security engineering support.

2. Assessment and Authorization

a. DoD Risk Management Framework compliance for the Rally App

i. Use of DoD approved Operating Systems, Applications, and Databases

ii. DISA Security Technical Implementation Guides (STIG) assessment and remediation for network resources

iii. Risk Management Framework Policy development and documentation

iv. Enterprise Mission Assurance Support Service (eMASS) Support

3. Rally Application Support

a. Provide support and remediation as required for the Independent Verification and

Validation (IV&V) of Rally Application security compliance

i. Analysis and Refactoring mobile applications (IOS and Android) to meet

DoD security standards

ii. Refactoring of web services to meet DoD security standards

iii. Application STIG requirements and documentation

4. Level 1 Support and Sustainment During Pilot

a. Disaster recovery service

b. Continuous monitoring and security best practice auditing

c. IAVM Patch and remediation service

d. Identity and access management

5. Pilot Testing

a. In coordination with Marine Corps Community Services (MCCS) and the Office of the Secretary of Defense (OSD), develop a pilot testing implementation plan to include recommended marketing and outreach efforts, timeframe, data collection, tracking and analysis for key performance indicators (KPIs).

i. NOTE: MCCS will be the lead in the marketing and outreach of the pilot.

Our proposal does not include marketing support.

b. Provide pilot support to include deployment of pilot app, evaluation and analysis of app test results.

i. NOTE: Pilot period is limited and is estimated to last between 2-3 months.

c. Create a summary brief/report based on results of pilot test include summary of learnings, roadmap and recommended next steps.

Task

CLIN

Deliverable Key Parameters Frequency/Due

Date

Medium/Forma t

Submit To

1. AWS

Professional

Services

Develop a cloud native environment within AWS that meets Level 2

DoD Cloud

Computing

Security

Requirements

Guide (CC SRG)

Compliance.

October 2017 Electronically in approved technology

COR and designated

MC&FP

POC as necessary

2. Assessment and

Authorization

Provide DoD Risk

Management

Framework compliance for the Rally App

NLT December

Electronically in approved technology

COR and designated

MC&FP

POC as necessary

3. Rally

Application

Support

Verify and validate Rally

App. Security compliance through refactoring if

Beginning NLT

January 2018

Electronically in approved technology

COR and designated

MC&FP

POC as necessary necessary and

STIG

documentation

4. Support and

Sustainment during pilot

Provide security monitoring, recovery, patches and remediation

Beginning NLT

January 2018

Electronically in approved technology

COR and designated

MC&FP

POC as necessary

5a, b. Rally App.

Implementation

Plan

Develop implementation plan for Rally

App. based on results from concept and pilot testing

February 2018 Electronically in

MS Word, Excel, PowerPoint, PDF or approved media

COR and designated

MC&FP

5c.

Summary

Brief/Report

Provide summary report of reconnect app

Feasibility and

Organizational

Capacity

Assessment Phase

April 2018

Electronically in

MS Word, Excel, PowerPoint, PDF or approved media

COR and designated

MC&FP

4.0 Period of Performance

The period of performance for this contract is September 30, 2017 through September 29, 2018.

5.0 Travel and Other Direct Costs (ODCs)

Travel is required and shall conform to the current Joint Federal Travel Regulations (JFTR). All

ODCs shall receive COR approval prior to funds being expended.

6.0 Estimated Level of Effort

The Contractor is encouraged to propose a LOE consistent with their technical approach for accomplishing all performance objectives/standards set forth in the Performance Work

Statement. The Government reserves the right to adjust the LOE to meet mission requirements within the scope of this task order.

7.0 Place of Performance

Work will occur at the Contractor’s facility, except when meeting with the Government on-site at Government facilities.

8.0 Government Furnished Facilities, Equipment, Information and Support

The Government will provide meeting rooms on-site. Meeting workspace will include VTC, Internet access, Smart Board, and conference telephone. All other materials for meetings shall be provided by the Contractor. The Government will provide all applicable source code files.

9.0 Security Requirements

The Contractor is responsible for safeguarding information of a confidential or sensitive nature.

Failure to safeguard any privileged information which may involve the Contractor or the

Contractor's personnel or to which they may have access may subject the Contractor and/or the

Contractor's employees to criminal liability under Title 18, section 793 and 7908 of the United

States Code. Provisions of the Privacy Act apply to all records and reports maintained by the

Contractor. All programs and materials developed at the Government’s expense during the course of this contract are the property of the Government. Failure to safeguard any privileged information which may involve the contractor or/or the contractor's personnel or to which they may have access may subject the contractor and/or contractor's personnel to criminal liability under Title 18, section 793 and 7908 of the United States Code. All Contract personnel working under this Task Order will be required to sign a Non-Disclosure Agreement (NDA). Security clearance is not required. The Contractor shall:

9.1 Comply with the following DoD Issuances:

DoD Instruction 8582.01, Security of Unclassified DoD Information on Non-

DoD Information Systems:

http://www.dtic.mil/whs/directives/corres/pdf/858201p.pdf

DoD Directive 5400.11, DoD Privacy Program:

http://www.dtic.mil/whs/directives/corres/pdf/540011p.pdf

9.2 Establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data.

9.3 The Contractor shall report immediately to the MC&FP Privacy Point of Contact, Cathy Flynn, (703) 697-7191, and secondly to the COR, upon discovery of any privacy breach.

10.0 Government Points of Contact

The Administrative Representatives will be identified at contract award.

http://www.dtic.mil/whs/directives/corres/pdf/858201p.pdf http://www.dtic.mil/whs/directives/corres/pdf/540011p.pdf

QUOTATION RESPONSE AND AWARD

A. Quote a firm fixed price for each line item listed on page 2.

B. Submit the attached Representations and Certification completed or provide the company

DUNS number if the contractor is registered in SAM (see page 9).

C. Payment Methods: Electronic funds transfer payments are available for processing invoices for this contract in accordance with the prompt payment act via the Automated

Clearing House (ACH) network, subject to the rules of the National Automated Clearing

House Association or via credit card procedures with Single Use Account (SUA).

Single-Use Account (SUA) is an electronic payment tool that eliminates the need for a physical credit card. SUA provides a single electronic card for each payment. A 16-digit virtual account is provided for each payment and the credit limit is set for the specific payment amount. Electronic funds transfer ACH payments will be processed on a Net 30 day basis or less if a payment discounted is offered, e.g. 2% 10 days. SUA payments will be processed in 10 days or less.

D. Evaluation and Award Factors: The contract resulting from this request for quotation will be awarded to the responsible offeror whose offer conforms to the request, and is the most advantageous to the NAFI, price and non-cost factors considered (best value) presenting the best overall value to the NAFI. The following non-cost factors along with the price, listed in descending order of importance will be used to evaluate offers.

Factor 1 – Technical capabilities will be evaluated based on the qualifications to meet the requirements in attached PWS

Factor 2- Price

Factor 3 – Past Performance

Evaluation of Past Performance will be accomplished by evaluating the Past Performance

Questionnaires (PPQ) submitted by the references that were provided by the offeror(s), and the Offeror’s work experience. NAFI will evaluate the information from the questionnaires as well as information obtained from other sources.

E. In order to be considered for award, offerors must provide the following:

Line item page with a firm fixed price for each line item listed. (A breakdown of work must be provided on line items, when requested)

Past Performance Information

Technical Capabilities, resources and quality control to meeting the performance work statement requirements

F. The NAFI’s evaluation of quote will consider the offeror’s Technical Capabilities of more importance to price.

G. The source selected may not be the lowest price, but will be the most advantageous to the

NAFI, price and other non-cost factors considered, presenting the best overall value to the NAFI. This will be determined by comparing difference in the value of non-cost features with difference in cost to the NAFI.

H. The NAFI may decide not to evaluate the technical proposal of an offeror, whose proposed cost is higher than the realistic cost of another offer rated acceptable or higher and the Contracting Officer determines that any possible technical superiority of the offeror’s technical submission would not warrant the cost premium of the offeor’s proposal and that, therefore, the offeror’s quotation could not be the best value.

I. A written notice of award or acceptance of an offer –e-mailed or otherwise furnished to the successful offeror shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the NAFI may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

SECTION K - REPRESENTATIONS, CERTIFICATES AND OTHER

STATEMENT OF OFFERORS

Contractors that are registered with SAM may provide their DUNS number in lieu of section

K.

WALSH-HEALEY PUBLIC CONTRACTS ACT REPRESENTATIONS:

(Applicable to supply contracts exceeding $15,000.00)

The offeror represents as a part of this offer that the offeror {_____} is or {_____} is not a regular dealer in, or {_____} is or {____} is not a manufacturer of, the supplies offered.

CONTINGENT FEE (Applicable to contracts over $25,000):

(a) Offeror _____has _____ has not employed any company or persons (other than a full-time bona fide employee working solely for the offeror) to solicit or secure this contract, and

(b) _____has _____has not paid or agreed to pay any company or person (other than a full-time bona fide employee working solely for the offeror) any fee, commission, percentage, or brokerage fee contingent upon or resulting from the award of this contract;

and agrees to furnish information relating to (a) and (b), as requested by the contracting officer. (Interpretation of the representation, including the term “bona fide employee,” sees subpart 3.4 of the Federal Acquisition Regulation.)

TYPE OF BUSINESS ORGANIZATION:

Offeror operates as _____an individual _____a partnership _____a nonprofit organization

_____a corporation, incorporated under the laws of the State of________________________________.

EQUAL OPPORTUNITY (EO):

(Applicable to contracts exceeding $10,000.00 not exempt from EO)

(a) Offeror _____has _____has not participated in a previous contract or subcontract subject either to the EO clause herein or the clause originally contained in section 310 of

Executive Order No. 10925, or the clause contained in section 201 of Executive Order

No. 11114; offeror _____has _____has not filed all required compliance reports; and that representation indicating submission of required compliance reports, signed by proposed subContractors, will be obtained prior to subcontract awards.

(a) Offeror represents that (1) it _____has developed and has on file _____has not developed and does not have on file, at each establishment affirmative action programs as required by the rules and regulations of the Secretary of Labor (41 CFR 60-1 and 60-2) or (2)

_____it has not previously had contracts subject to the written affirmative action programs requirement of the rules and regulations of the Secretary of Labor.

CERTIFICATION OF INDEPENDENT PRICE DETERMINATION:

(Applicable to contracts over $25,000.00)

(a) By submission of this offer, the offeror certifies, and in the case of a joint offer, each party thereto certifies as to its own organization, that in connection with this procurement:

(1) The prices in this offer have been arrived at independently, without consultation, communication, or agreement, for the purpose of restricting competition, as to any matter relating to such prices with any other offeror or with any competitor;

(2) Unless otherwise required by law, the prices which have been quoted in this offer have not been knowingly disclosed by the offeror and will not knowingly be disclosed by the offeror prior to opening in the case of an advertised procurement or prior to award in the case of a negotiated procurement, directly or indirectly to any other offeror or to any competitor; and

(3) No attempt has been made or will be made by the offeror to induce any other person or firm to submit or not to submit an offer for the purpose of restricting competition.

(b) Each signature on this offer certifies that the signatory:

(1) Is the person in the offeror’s organization responsible within that organization for the decision as to the prices being offered herein and that the signatory has not participated, and will not participate, in any action contrary to

(a)(1) through (a)(3) above; or

(2) (i) Is not the person in the offeror’s organization responsible within that organization for the decision as to the prices being offered herein but has been authorized in writing to act as agent for the persons responsible for such decision in certifying that such persons have not participated and will not participate, in any action contrary to (a)(1) through (a)(3) above, and as their agent does hereby so certify; and (ii) has not participated, and will not participate, in any action contrary to (a)(1) through (a)(3) above.

CERTIFICATION OF NONSEGREGATED FACILITIES:

(Applicable to contracts and subcontracts exceeding $10,000.00 which are not exempt from the provisions of the EO clause)

(a) By submission of this offer, offeror/subContractor certifies that it does not and will not maintain or provide for its employees any segregated facilities at any of its establishments, and that it does not and will not permit its employees to perform their services at any location under its control where segregated facilities are maintained.

Offeror/subContractor agrees that a breach of this certification is a violation of the EO clause in this contract. As used in this certification, the term “segregated facilities” means any waiting rooms, work areas, rest and wash rooms, restaurants and other eating areas, time clocks, locker rooms and other storage or dressing areas, parking lots, drinking fountains, recreation or entertainment areas, transportation, and housing facilities provided for employees which are segregated by explicit directive or are in fact segregated on the basis of race, color, religion, or national origin, because of habit, local custom, or otherwise. Offeror further agrees that (except where it has obtained identical certifications from proposed subContractors for specific time periods) it will (1) obtain identical certifications from proposed subContractors prior to the award of subcontracts exceeding $10,000.00 which are not exempt from the provisions of the EO clause; (2) retain such certifications in its files; and (3) forward the following notice to such proposed subContractors (except where the proposed subContractors have submitted identical certifications for specific time periods):

Notice to prospective subContractors of requirement for certifications of nonsegregated facilities.

(b) A Certification of Nonsegregated Facilities must be submitted prior to the award of a subcontract exceeding $10,000.00 which is not exempt from the provisions of the EO clause.

(c) The certification may be submitted either for each subcontract or for all subcontracts during a period (i.e., quarterly, semiannually, or annually). NOTE: The penalty for making false offers is prescribed in 18 U.S.C. 1001.

(d) ACKNOWLEDGMENT OF AMENDMENTS

Amendment No Date

The offeror acknowledges receipt __________ __________ of amendments the solicitation __________ __________ for offers and related documents __________ __________ numbered and dated as follows: __________ __________

NOTE: Offers must set forth accurate and complete information as required by this

Solicitation (including attachments). The penalty for making false statements in offers is prescribed in 18 U.S.C. 1001.

Past Performance Questionnaire

Contract Performance Customer Questionnaire

1. Please complete this questionnaire. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages or write on the back. Responses will be treated as source selection sensitive information and will be sent directly to the Contract

Specialist. This information is not to be released to the offeror. Completed questionnaires may be emailed to:

Commander Navy Installation Command

Attn: Lois Thomas, Contract Specialist

5720 Integrity Drive

Millington, TN 38055

Phone: (901) 874-6931 | Email: jasmyn.payne@navy.mil

2. Please complete:

Company/Contractor Requesting Reference Agency/Company Name Providing Reference

Company/Contractor

Name

Agency/Company

Point of Contact

Point of Contact

Phone # POC E-mail /

Phone #

E-mail address Period of

Performance

Fax Number Supply/Service

Provided

PAST PERFORMANCE RATING GUIDELINES

Summarize Contractor Performance in each of the rating areas. Assign each area a rating of

Unsatisfactory, Poor, Fair, Good, and Excellent. Use the following instructions as guidance in making these evaluations. Note: There is no corresponding guidance for “Customer

Satisfaction”. Please use the comments area on the preceding form to justify the rating given

“Customer Satisfaction.” Indicate as (N/A) NOT APPLICABLE, if unable to provide a score due to performance in this area not applicable to effort assessed.

Ratings Quality of Work/

Personnel/Service -Compliance w/contract requirements

-Accuracy of reports

-Appropriateness of

Cost Control

-Within budget

-Current, accurate, complete billings

-Relationship of

Timeliness of

Performance

-Met interim milestones

-Reliable

-Responsive to technical

Business Relations/Sub

Contractor Mgmt -Effective Mgmt

-Businesslike correspondence

-Responsive to contract requirements personnel

-Technical excellence negotiated costs to actual

-Cost efficiencies

-Change orders issued direction

-Completed on time

-Prompt notification of problems

-Reasonable/ cooperative

-Flexible

-Pro-active

-Effective SB/SDB

Subcontract Program

Unsatisfactory Non-conformances are comprising the achievement of contract reqmnts

Cost issues are comprising performance

Delays are compromising achievement of contract reqmts

Response is not effective

Poor Non-conformances require major agency resources to ensure achievement of contract reqmnts

Cost issues require major agency resources to ensure achievement of contract reqmnts

Delays require major agency resources to ensure achievement of contract reqmnts

Response is marginally effective

Fair Non-conformances require minor agency resources to ensure achievement of contract reqmnts

Cost issues require minor agency resources to ensure achievement of contract reqmnts

Delays require minor agency resources to ensure achievement of contract reqmnts

Response is somewhat effective

Good Non-conformances do not impact achievement of contract reqmnts

Cost issues do not impact achievement of contract reqmnts

Delays do not impact achievement of contract reqmnts

Response is usually effective

Excellent There are no quality problems

There are no cost issues

There are no delays

Response is effective

PAST PERFORMANCE QUESTIONNAIRE

1. Contractor Name: 2. Contract Number:

3. Contractor Address: 4. Contract Type: ____Firm Fixed Price

____Cost Reimbursement

___ Other (Please Specify)

5. Agency Name: 6. Agency POC/Phone/Fax:

7. Period of Performance:

8. Dollar Amount of Award: $

Total Dollar Value with Mods:

9. Title of Contract:

10. Description of Contract Service:

11. Complexity of Work: Difficult: ____________ Routine: ____________

NOTE: Please use adjectival ratings from attached sheet.

12. Evaluation Factor 13. Comments (Attach additional sheets, if necessary.)

14.

Rating

a. Quality of Work

b. Personnel

c. Subcontractor Mgmt

d. Business Relations

e. Timeliness of

Performance

f. Customer Satisfaction

g. Cost/Budget Control

15. Would you select this firm again? Please explain. (Attach additional sheet if necessary.)

16. Name & Date: 17. Title: