17-I-0008_Online_Tutoring_Services.pdf

HDWMWR-17-I-0008

SOURCES SOUGHT / REQUEST FOR INFORMATION

ONLINE TUTORING SERVICES

1.0 THIS IS NOT A SOLICITATION FOR PROPOSALS. THIS IS A SOURCES SOUGHT

SYNOPSIS ONLY. This Request for Information (RFI) is for planning and informational purposes only and shall not be considered as a request for proposal, or as an obligation on the part of the Government to acquire any products or services. No entitlement to payment of direct or indirect costs or charges will arise as a result of contractor submission in responses to this RFI or the NAFIs use of such information. NAFI reserves the right to reject, in whole or in part, any contractor's input resulting from this RFI. No contract will be awarded from this announcement.

Data submitted in response to this RFI will not be returned. Information is being requested in order to make potential future requirements better for industry and NAFI.

2.0 Commander, Navy Installations Command requires information on companies that are able to provide Tutoring Services and is able to meet the following requirements and able to provide past performance information for all requirements:

1) Company is able to demonstrate the ability to provide 24/7/361 (excluding holidays: New Year’s Day, Independence Day, Thanksgiving, and Christmas)on demand tutoring through a web based interface

• Tutoring services are anonymous – Tutors do not know who the end users are and the end users do not know who the tutors are.

• Wait times for On-demand tutoring sessions may not exceed 10 minutes. – To connect and start a session

• Tutors are available for all time zones worldwide to meet the 24/7/361 demand.

• Instructors shall have a fluency level commensurate with a native speaker of

English

• Company has the ability to handle up to 900 sessions per hour (to meet peak demand)

2) Company is able to demonstrate the ability to register end users through a web based interface

• Tutoring accounts include -- at a minimum the following elements:

a. User ID ( end user generated)

b. Military service

c. Rank

d. Installation

e. Age range

3) On–Demand tutoring 24/7/361 (holidays = 4 days)-- no appointment necessary, worldwide for the following subjects: (Schedule does not change during the summer months)

Math Basic Math

Algebra, Geometry Trigonometry Pre-Calculus Calculus Statistics

Science General Science Earth Science Biology Chemistry Physics Anatomy & Physiology

World Languages Spanish French German

History U.S. History World History Government Political Science Geography

Business Finance Accounting Economics Business Law Principles of Management

Writing Essay Review Literature Vocabulary Grammar Research Papers Creative Writing

4) Tutoring sessions by Appointment 24/7/361 (holidays = 4 days) for the following subjects:

Nursing

Medical Surgery Care Plans Pathophysiology Pharmacology Writing Anatomy & Physiology

Tutoring in Spanish for:

Math Science Social Studies

• Instructors shall have a fluency level commensurate with a native speaker of Spanish

5) Company is able to provide the following deliverables:

• Transcripts of all tutoring sessions

• User and session statistics on a monthly basis

• On demand statistical reports

• Ability to store the session data in a server farm for retrieval at any time and on demand

6) Tutors meet educational requirements in subject areas they tutor. Tutors have a minimum of a 4 year US college education with a concentration (30 hours) for the subjects they will be tutoring. Company shall provide educational documentation for all tutors upon request.

7) Tutors meet DoD background check requirements for Child Care providers.

• Company is able to provide (on demand) the background investigation information

Background investigation to include:

1. Education verification

2. Employment verification

3. Criminal checks of:

a. SSN Verification

b. Sex Offender Search

c. Global Watchlist

d. National Criminal Database

e. County Criminal Search, 7-Year History

• Basic criminal re-screening of tutors, has been performed every three months, & includes:

1. Sex Offender Search

2. Global Watchlist

3. National Criminal Database

3.0 RESPONSES

3.1 Responses to this RFI should not exceed five (5) pages and must contain the following information:

(a) Demonstrate the Online Tutoring web based interface, and user registration.

(b) Demonstrate its capability for On–Demand tutoring 24/7/361 for the required subjects

(c) Demonstrate its capability for Tutoring by Appointment 24/7/361 for the required subjects

(d) Can provide Statistical deliverables as required.

(e) Can provide Educational and Background Investigation Information on demand.

(f) Clearly mark any information that is proprietary.

3.1.1 Responses are due by 24 May 2017 at 1600 EST. Both e-mail and mail submittals will be accepted.

3.1.2 Questions regarding this announcement shall be submitted in writing by e-mail to Christopher.saunders@navy.mil. Verbal questions will NOT be accepted. The Government does not guarantee that questions received after 17 May 2017 at 1600 EST will be answered.

3.0 SUMMARY

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide Online Tutoring Services. NAFI has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become NAFI property and will not be returned.

This Request for Information is for planning purposes only, and no solicitation document exists at this time. Issuance of this notice does not constitute any obligation on the part of NAFI to procure these items or to issue a solicitation. In addition, the Government is under no obligation to pay for information submitted in response to this RFI, and responses to this notice cannot be accepted as offers. Any information that the vendor considers proprietary should be clearly marked as such.

4.0 CONTRACTING OFFICE ADDRESS

Commander Navy Installation Command, N944 C/O Christopher Saunders 716 Sicard St. Bldg 111 Ste 1000 Washington, DC 20374

4.1 PLACE OF PERFORMANCE: Online

4.2 POINT OF CONTACT

Christopher Saunders Contracting Officer E-mail: christopher.saunders@navy.mil Telephone: (202)433-9158 mailto:christopher.saunders@navy.mil