Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

HDEC04-15-R-0019 10-Feb-2015

b. TELEPHONE NUMBER

804-734-8000 X.52860

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 16 Mar 2015

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HDEC049. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KATHY P. PULLEN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SEE SCHEDULE

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DEFENSE COMMISSARY AGENCY

SUPPLY & EQUIPMENT DIVISION

BUILDING P 11200

1300 E AVENUE

FORT LEE VA 23801-1800

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

(804) 734-8269/8886FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

7.5 Million

NAICS:

811310

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF124

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HDEC04-15-R-0019

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Lakehurst Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

FOB: Destination

PURCHASE REQUEST NUMBER: HQCNEV33232700000

NET AMT

0001AA 54 Hours Time-Unscheduled Maint/Repairs Lakehurst

T&M

Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

0001AB 7,000 Each Materials - Lakehurst

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

0001AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to Lakehurst Commissary and return.

0001AD 2 Each 1R05-A Electric Pallet Jack-Lakehurst

FFP

Semi-Annual Preventive Maintenance

0001AE 2 Each 1R06 Electric Forklift - Lakehurst

FFP

0001AF 2 Each 1R12-A Propane Forklift –Lakehurst

FFP

Mitchel Field Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNE333232700000

0002AA 54 Hours Time-Unscheduled Maint/Repairs-Mitchel

0002AB 7,000 Each Materials – Mitchel Field

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

0002AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to Mitchel Field Commissary and return.

0002AD 4 Each 1R05-A Electric Pallet Jack-Mitchel Fld

FFP

0002AE 2 Each 1R12-A Propane Forklift – Mitchel Field

FFP

West Point Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNE733232700000

0003AA 54 Hours Time-Unscheduled Maint/Repairs-WestPoint

0003AB 7,000 Each Materials – West Point

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

0003AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to West Point Commissary and return.

0003AD 4 Each 1R05-A Electric Pallet Jack-West Point

FFP

0003AE 2 Each 1R06 Electric Forklift - West Point

FFP

0003AF 2 Each 1R08 Walkie Rider - West Point

FFP

McGuire Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNEW33252700000

0004AA 54 Hours Time-Unscheduled Maint/Repairs McGuire

0004AB 7,000 Each Materials – McGuire

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

0004AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to McGuire Commissary and return.

0004AD 8 Each 1R05-A Electric Pallet Jack- McGuire

FFP

0004AE 4 Each 1R06 Electric Forklift - McGuire

FFP

0004AF 4 Each 1R08 Walkie Rider - McGuire

FFP

Portsmouth NH Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNFV33222700000

0005AA 54 Hours Time-Unscheduled Maint/Repairs Portsmout

0005AB 7,000 Each Materials – Portsmouth NH

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

0005AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to Portsmouth NH Commissary and return.

0005AD 2 Each 1R05-A Electric Pallet Jack- Portsmouth

FFP

0005AE 2 Each 1R12-B Gas Forklift – Portsmouth NH

FFP

Dover Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNEG33242700000

0006AA 54 Hours Time-Unscheduled Maint/Repairs Dover

0006AB 7,000 Each Materials – Dover

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

0006AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to Dover Commissary and return.

0006AD 4 Each 1R05-A Electric Pallet Jack- Dover

FFP

0006AE 4 Each 1R06 Electric Forklift - Dover

FFP

0006AF 2 Each 1R08 Walkie Rider - Dover

FFP

New London Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNEE33242700000

0007AA Hours Time-Unscheduled Maint/Repairs New Londo

0007AB 7,000 Each Materials – New London

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

0007AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to New London Commissary and return.

0007AD 2 Each 1R06 Electric Forklift - New London

FFP

0007AE 4 Each 1R08 Walkie Rider - New London

FFP

0007AF 2 Each 1R12-A Propane Forklift – New London

FFP

0007AG 2 Each 1R12-B Gas Forklift – New London

FFP

Hanscom Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Base: May 1, 2015 through April 30, 2016

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

PURCHASE REQUEST NUMBER: HQCNAA33232700000

0008AA 54 Hours Time-Unscheduled Maint/Repairs Hanscom

0008AB 7,000 Each Materials – Hanscom

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

0008AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

Round trip from contractor's business to Hanscom Commissary and return.

0008AD 2 Each 1R05-A Electric Pallet Jack- Hanscom

FFP

0008AE 4 Each 1R06 Electric Forklift - Hanscom

FFP

Lakehurst Commissary – MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

1001AA 54 Hours Time-Unscheduled Maint/Repairs Lakehurst

1001AB 7,000 Each Materials – Lakehurst

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

1001AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1001AD 2 Each 1R05-A Electric Pallet Jack - Lakehurst

FFP

1001AE 2 Each 1R06 Electric Forklift - Lakehurst

FFP

1001AF 2 Each 1R12-A Propane Forklift - Lakehurst

FFP

Mitchel Field Commissary – MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

1002AA 54 Hours Time-Unscheduled Maint/RepairsMitchel Fi

1002AB 7,000 Each Materials - Mitchel Field

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

1002AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1002AD 4 Each 1R05-A Electric Pallet Jack-Mitchel Fiel

FFP

1002AE 2 Each 1R12-A Propane Forklift - Mitchel Field

FFP

West Point Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

1003AA 54 Hours Time-Unscheduled Maint/RepairsWest Point

1003AB 7,000 Each Materials - West Point

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

1003AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1003AD 4 Each 1R05-A Electric Pallet Jack - West Point

FFP

1003AE 2 Each 1R06 Electric Forklift - West Point

FFP

1003AF 2 Each 1R08 Walkie Rider - West Point

FFP

McGuire Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

1004AA 54 Hours Time-Unscheduled Maint/Repairs McGuire

1004AB Each Materials - McGuire

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and

1004AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1004AD 8 Each 1R05-A Electric Pallet Jack - McGuire

FFP

1004AE 4 Each 1R06 Electric Forklift - McGuire

FFP

1004AF 4 Each 1R08 Walkie Rider - McGuire

FFP

Portsmouth NH Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

1005AA 54 Hours Time-Unscheduled Maint/RepairsPortsmouth

1005AB 7,000 Each Materials - Portsmouth NH

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

1005AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1005AD 2 Each 1R05-A Electric Pallet Jack - Portsmouth

FFP

1005AE 2 Each 1R12-B Gas Forklift – Portsmouth NH

FFP

Dover Commissary – MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

1006AA 54 Hours Time-Unscheduled Maint/Repairs Dover

1006AB 7,000 Each Materials - Dover

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

1006AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1006AD 4 Each 1R05-A Electric Pallet Jack - Dover

FFP

1006AE 4 Each 1R06 Electric Forklift - Dover

FFP

1006AF 2 Each 1R08 Walkie Rider - Dover

FFP

New London Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

1007AA 54 Hours Time-Unscheduled Maint/Repairs New Londo

1007AB 7,000 Each Materials - New London

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

1007AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1007AD 2 Each 1R06 Electric Forklift - New London

FFP

1007AE 4 Each 1R08 Walkie Rider - New London

FFP

1007AF 2 Each 1R12-A Propane Forklift - New London

FFP

1007AG 2 Each 1R12-B Gas Forklift – New London

FFP

Hanscom Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 1: May 1, 2016 through April 30, 2017

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

1008AA 54 Hours Time-Unscheduled Maint/Repairs Hanscom

1008AB 7,000 Each Materials - Hanscom

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

1008AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

1008AD 2 Each 1R05-A Electric Pallet Jack - Hanscom

FFP

1008AE 4 Each 1R06 Electric Forklift - Hanscom

FFP

Lakehurst Commissary – MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2001AA 54 Hours Time-Unscheduled Maint/Repairs Lakehurst

2001AB 7,000 Each Materials - Lakehurst

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2001AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2001AD 2 Each 1R05-A Electric Pallet Jack - Lakehurst

FFP

2001AE 2 Each 1R06 Electric Forklift - Lakehurst

FFP

2001AF 2 Each 1R12-A Propane Forklift - Lakehurst

FFP

Mitchel Field Commissary – MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2002AA 54 Hours Time-Unscheduled Maint/Repairs Mitchel F

2002AB 7,000 Each Materials - Mitchel Field

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2002AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2002AD 4 Each 1R05-A Electric Pallet Jack-Mitchel Fiel

FFP

2002AE 2 Each 1R12-A Propane Forklift - Mitchel Field

FFP

West Point Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2003AA 54 Hours Time-Unscheduled Maint/RepairsWest Point

2003AB 7,000 Each Materials - West Point

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2003AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2003AD 4 Each 1R05-A Electric Pallet Jack - West Point

FFP

2003AE 2 Each 1R06 Electric Forklift - West Point

FFP

2003AF 2 Each 1R08 Walkie Rider - West Point

FFP

McGuire Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2004AA 54 Hours Time-Unscheduled Maint/Repairs McGuire

2004AB 7,000 Each Materials - McGuire

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2004AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2004AD 8 Each 1R05-A Electric Pallet Jack - McGuire

FFP

2004AE 4 Each 1R06 Electric Forklift - McGuire

FFP

2004AF 4 Each 1R08 Walkie Rider - McGuire

FFP

Portsmouth NH Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2005AA 54 Hours Time-Unscheduled Maint/RepairsPortsmouth

2005AB 7,000 Each Materials - Portsmouth NH

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2005AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2005AD 2 Each 1R05-A Electric Pallet Jack-PortsmouthNH

FFP

2005AE 2 Each 1R12-B Gas Forklift - Portsmouth NH

FFP

Dover Commissary – MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2006AA 54 Hours Time-Unscheduled Maint/Repairs Dover

2006AB 7,000 Each Materials - Dover

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2006AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2006AD 4 Each 1R05-A Electric Pallet Jack - Dover

FFP

2006AE 4 Each 1R06 Electric Forklift - Dover

FFP

2006AF 2 Each 1R08 Walkie Rider - Dover

FFP

New London Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2007AA 54 Hours Time-Unscheduled Maint/RepairsNew London

2007AB 7,000 Each Materials - New London

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2007AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2007AD 2 Each 1R06 Electric Forklift - New London

FFP

2007AE 4 Each 1R08 Walkie Rider - New London

FFP

2007AF 2 Each 1R12-A Propane Forklift - New London

FFP

2007AG 2 Each 1R12-B Gas Forklift - New London

FFP

Hanscom Commissary - MHE

FFP

Preventive Maintenance (PM) and Repair on Material Handling Equipment Option Year 2: May 1, 2017 through April 30, 2018

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative

2008AA 54 Hours Time-Unscheduled Maint/Repairs Hanscom

2008AB 7,000 Each Materials - Hanscom

T&M

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay

2008AC 5 Each Trip Charge - Unscheduled Maint/Repair

FFP

2008AD 2 Each 1R05-A Electric Pallet Jack - Hanscom

FFP

2008AE 4 Each 1R06 Electric Forklift - Hanscom

FFP

TABLE OF CONTENTS

Due to the length of this solicitation please use the below table of contents to navigate through this document. Please read the solicitation clauses carefully as certain clauses require contractor fill-in information.

• CLIN Information……………………………………………………………..page 3-67

• Instruction To Offerors (Addendum 52.212-1)…………………………….…page 68

• Evaluation of Offers (Addendum 52.212-2)………………………………….page 70

• Terms and Conditions (Addendum 52.212-4)………………………………...page 73

• Performance Work Statement(PWS)………………………………………….page 74

• Preventive Maintenance (PM) Checklists………………………………….….page 81

• Commissary Equipment List(s)…………………………………….…….……page 87

• Solicitation Clauses.…………………………………………………….….….page 87

ADDENDUM TO FAR 52.212-1

INSTRUCTION TO OFFERORS- COMMERCIAL ITEMS

(a) North American Industry Classification System (NAICS) code and small business size standard: The applicable NAICS to this solicitation is 811310 and the Size Standard is $7.5 million. Your Reps and Certs must include the NAICS applicable to this solicitation document and indicate your organization’s business size status.

(b) Submission of Offers: Proposals are to be submitted to the Defense Commissary Agency (DeCA), Supply/Equipment Acquisition Division DeCA/LEAE, ATTN: Kathy Pullen, 1300 E Avenue, Fort Lee, Virginia 23801-1800. You may send to the fax number: 804-734-8009 (Press pause button 2 times) then 72860 or email to Kathy.pullen@deca.mil. The complete proposal with authorized representative’s signature must be received by the closing date and time annotated within this solicitation.

Failure by the offeror to submit all of the requirements may be cause for the proposal to be rejected with no further consideration given.

(b)(2) By submission of a proposal: Offeror acknowledges the requirement to register in Wide Area Workflow (WAWF) prior to award. The successful awardee will be required to submit “combo invoices” in WAWF to facilitate the payment process. For more information on WAWF, please log in to https://wawf.eb.mil/.

Offerors are encouraged to take the Web Based Training on the WAWF site if this is the first time providing a proposal to the government.

Offerors acknowledges the requirement to register in Electronic Document Access (EDA) prior to award. The successful awardee will use this site to receive and/or obtain the basic contract and any future modifications. For more information on EDA, please log in to http://eda.ogden.disa.mil/ via https://wawf.eb.mil/.

Offerors are encouraged to review the Training Material on the EDA site if this is the first time providing a proposal

Offerors acknowledges the requirement to register in myInvoice prior to award. The successful awardee can use this site to review payment status for invoices. For more information on myInvoice, please log in to https://myinvoice.csd.disa.mil/ via https://wawf.eb.mil/. Offerors are encouraged to review the Instructions on the myInvoice site if this is the first time providing a proposal to the government.

(b)(4) Technical acceptability: Offerors shall submit a separate technical proposal, including attachments.

It is imperative that your written technical proposal explicitly addresses all of the evaluation factors and sub-factors set forth under Technical Capability below. Each question should be addressed separately. The narrative must be written in a clear, concise fashion, describing precisely HOW the offeror proposes to perform the requirements. If you plan on subcontracting, provide information on your subcontractor(s) in each narrative. Please keep in mind the Limitations on Subcontracting as stated in FAR 52.219-14 when applicable.

Offerors are encouraged to arrange site visits to obtain detailed information regarding the equipment shown in the equipment list in the PWS. Arrangements should be made with the store director at each location. Store addresses and contact information can be found at http://www.commissaries.com/store_locator.cfm.

Technical specifications for the equipment covered by this requirement can be found on the Automated Commercial Equipment Description (ACED) website. Please reference the complete Commercial Equipment Description (CED) of the requested items at www.commissaries.com. Use the following instructions to navigate the website:

(1) Go to: www.commissaries.com

(2) To “About Us”

(3) To “Business with DECA”

(4) To “Equipment”

(5) To “Automated Commissary Equipment Descriptions”

(6) To “Search CED’s”

(7) In “Search” enter the CED number and search

(8) The CED will open for viewing/printing

CED numbers, for Material Handling Equipment (MHE) covered by this requirement, can be found in the Performance Work Statement (PWS).

(b)(6) Price: Provide your best price for each line item and enter the total price for the maximum quantity for each line item. Enter all pricing for the base and option years. Do not price parts CLINs. We will use a predetermined amount as a place holder for systems purposes once the contract is awarded. The vendor will be paid for actual costs for materials as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services supported by a copy attached to the invoice in Wide Area Workflow (WAWF).

Enterprise Wide Contractor Manpower Reporting (eCMRA) - Offerors should include the cost as part of your overall pricing submitted for base and option years.

(b)(8) Offerors must have certifications updated for the System for Award Management (SAM) at https://www.sam.gov/portal/public/SAM/ via https://www.acquisition.gov/ . SAM certifications must include the respective NAICS code found within the solicitation. The offeror only needs to complete paragraph (b) of FAR

52.212-3 and submit with their proposal if in SAM, if not in SAM then the offeror must complete FAR 52.212-3 in its entirety.

By submission of a proposal, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance, and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. (refer to clause 52.204-7 System for Award Management (SAM) (JUL 2013))

(b)(10) Past Performance: Submit at least five (5) references from companies that you have conducted business with for services that are similar to those listed in this solicitation within the last three (3) years. You should notify the references that we will be contacting them to complete past performance surveys and that they should respond promptly. Include the following information for each reference:

(1) Name of Company

(2) Point of Contact Name and Title

(3) Phone Number/Email Address

(4) Facsimile Number

(5) Email Address

(6) Description of Services Provided

The references will be asked to provide information on your company’s past performance with regard to timeliness of service, repair history, and customer service/business relations. Any other past performance information available will also be considered. Please do not submit past performance references from DeCA Commissaries or DeCA HQ. DeCA will obtain past performance information from the commissaries and HQ. Past performance references are due 7 days prior to the closing date of the solicitation.

Period for acceptance of offerors: 90 days.

ADDENDUM TO FAR 52.212-2

EVALUATION – COMMERCIAL ITEMS

The Government will make award to the Lowest Price Technically Acceptable (LPTA) offeror(s), in accordance with FAR 15.101-2. The evaluation criteria consist of three (3) evaluation factors: Technical, Past Performance and Price. To receive consideration for award, a rating of “Acceptable” must be achieved for the Technical factor and rating of “Acceptable” for the Past Performance factor. For each proposal found to be eligible for award, price will become the determining factor for making the award.

The LPTA process is appropriate when best value is expected to result from selection of the technically acceptable proposal with the lowest evaluated price. The LPTA process does not permit tradeoffs between price and non-price factors (FAR 15.101-2).

Evaluation factors and sub-factors shall be the primary determinant of the detailed information requested in the solicitation’s instructions to offerors.

If sub-factors are used, they are to be evaluated separately.

Factors and sub-factors shall be evaluated on an acceptable or unacceptable basis.

All LPTA shall evaluate cost/price and acceptability of the product/service.

1. Evaluation Factors: Offerors proposals will be evaluated against the following factors:

Factor 1 – Technical Acceptability of Service

Sub-factor 1.1 – Performance Proposal Sub-factor 1.2 – Technician Experience

Factor 2 – Past Performance

Sub-factor 2.1 – Service Timeliness Sub-factor 2.2 – Repair History Sub-factor 2.3 – Customer Satisfaction

Factor 3 – Cost/Price

a. Order of Importance – Technical Acceptability of Service and Past Performance, when combined, are approximately equal to cost or price.

1.1 Factor 1: Technical Acceptability of Service

Submission Requirement:

Sub-factor 1.1: Performance Proposal

1. Offeror must provide a brief narrative, not to exceed 3 pages that demonstrate the offerors ability to provide the services detailed in the Performance Work Statement (PWS) and Preventive Maintenance (PM) task list. The narrative must be written in a clear, concise method, describing precisely how the offeror proposes to perform the requirements.

Minimum Requirement: Offeror must provide a brief narrative explaining how they will perform the standards prescribed in section 3 of the PWS.

Sub-factor 1.2: Technician Experience

2. Offeror must explain how service technicians have a sound mechanical aptitude, ability and extensive working knowledge of troubleshooting, diagnosing and repairing the equipment listed in the PWS section 1.2 paragraph E.

Minimum Requirement: Offeror possesses evidence that service technicians have the training or experience to perform repair(s) of equipment listed in PWS section 1.2 paragraph E.

Technical Acceptability: Technical factors and sub-factors that match the specific evaluation criteria for the RFP and assess whether the offeror’s proposal will satisfy the Government’s minimum requirements. Technical acceptability will be based on a scale of acceptable or unacceptable.

Technical Acceptable / Unacceptable Ratings All factors and sub-factors must receive an “acceptable” rating in order to be considered for award Rating Description Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

1.2 Factor 2: Past Performance

Submission Requirement:

The contractor is required to submit at least five (5) references from companies that they have conducted business with for services that are similar to those listed in this solicitation within the last three (3) years. Do NOT submit references from DeCA Commissaries or Headquarters, as that data will already be included in the Past Performance Information Retrieval System (PPIRS).

Past performance will be rated on an acceptable or unacceptable basis. A past performance questionnaire with the following questions will be submitted to the references provided.

Sub-factor 2.1: Service Timeliness

1. How is this offeror rated regarding their timeliness in responding and completing work/repair requests?

2. Do reports/surveys indicate that the offeror is responsive regarding customer’s questions or additional information concerning work performed?

Sub-factor 2.2: Repair History

1. What is this company’s success rate of completing work/repair request on first time visits?

Sub-factor 2.3: Customer Satisfaction

1. How did the offeror rate in overall business relations and customer satisfaction?

2. Do reports/surveys indicate that company would select this offeror again if they were given the opportunity?

Past Performance evaluation results in an assessment of the offeror’s probability of meeting the solicitation requirements. The past performance evaluation considers each offeror’s demonstrated recent and relevant record of performance in supplying products and services that meet the contract’s requirements.

Past Performance Acceptable / Unacceptable Ratings Rating Description Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

Unacceptable Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

1.3 Factor 3: Cost/Price

Submission Requirement:

Each offer must submit a fixed price for preventative maintenance services for each equipment category. The contractor must also submit fixed labor rate for repairs.

Each offeror must submit:

Time – a fixed hourly labor rate for repairs (eCMRA – Offerors should include the cost as part of your overall pricing submitted for base and option years)

Materials – This is not a priced CLIN, it is a predetermined amount where DeCA will pay actual costs for materials as evidenced by supplier invoice for direct materials and supplies used to accomplish repair services.

PM – a firm-fixed price for preventative maintenance services for each equipment category Trip Charge – a firm-fixed price for a round trip from Contractor’s business to commissary and return.

The number of estimated trips is for evaluation purposes only and are not to be construed as guaranteed quantities.

Evaluation criteria

Time Hourly Rate * Estimated Hours = Evaluated Price Materials = Predetermined by DeCA PM PM Rate * Quantity = Evaluated Price Trip Charge Contractor Rate * Estimated Trips = Evaluated Price

Sum of All of the Above = Total Evaluated Price Per Year

The above process will determine the total evaluated price per year for one location. The sum of the total evaluated price for the base and all option years for all locations will determine the total value for each proposal.

Award will be made to the responsible offeror(s) whose offer, conforming to the solicitation, provides the Lowest Price Technically Acceptable offer.

There are multiple locations on the solicitation; ONLY ONE AWARD IS POSSIBLE.

ADDENDUM TO FAR 52.212-4

TERMS AND CONDITIONS - COMMERCIAL ITEMS

The following paragraphs have been changed/added to FAR 52.212-4 Terms and Conditions – Commercial Items.

(c) Changes: Administrative Modifications-

The government may issue unilateral written modifications that do not affect the substantive rights of the parties. Examples of administrative modifications are corrections in the payment office address or changes to the accounting and appropriation data. Contract modifications will be issued and accessed through the Electronic Document Access System (EDA) http://eda.ogden.disa.mil via Wide Area Work Flow (WAWF) https://wawf.eb.mil/. Contractors must complete the on-line registration available at the website in order to retrieve documents displayed there.

(g) Invoice: Procedures-

All invoices shall be submitted electronically to DFAS Columbus via https://wawf.eb.mil/ in accordance with DFARS clause 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports (MAR 2008). The contract will require the type of invoice to be used as “Invoice and Receiving Report (COMBO)”.

Separate invoices shall be created for each location and service call.

The contractor must access the WAWF Vendor Tools on the DFAS website and complete the requirements to obtain an active WAWF account. This will allow the contractors to submit invoices via WAWF so that payments can be processed electronically through EFT.

(i) Payment: Procedures-

Contract payments will be processed electronically via EFT through the Defense Finance and Accounting Service (DFAS). Prior to DFAS releasing any contract payment, the contractor must submit a proper invoice using Wide Area Work Flow (WAWF) electronic commerce. After a proper invoice is received, a Government representative will acknowledge acceptance and receipt. After all items are properly submitted, the contract payment will be processed via DFAS electronically.

Payment status can be obtained by checking the Misc Info Tab on your invoice in WAWF and on the MyInvoice link or at https://myinvoice.csd.disa.mil/index.html via https://wawf.eb.mil/.

Payment Inquiries: Payment questions can be addressed by calling DFAS – Columbus, OH Customer Service at 800-756-4571, Opt 2, Opt 2.

If you need technical assistance on WAWF, contact: Ogden Help Desk, 866-618-5988, Opt 2, Opt 3

For additional WAWF information, see clause 252.232-7003, ELECTRONIC SUBMISSION OF PAYMENT

REQUESTS AND RECEIVING REPORTS (MAR 2008).

(q) Other Compliances: Labor Poster Information-

Clause at 52.222-41, Service Contract Act of 1965, as amended, is applicable to the services performed under this contract. The contractor is responsible for obtaining and posting the following publications available at http://www.dol.gov/compliance/topics/posters.htm

1. Employee Rights on Government Contracts (WHD Publication 1313)

2. Employee Rights under Fair Labor Standards Act (WHD Publication 1088)

3. Equal Employment Opportunity is the Law (OFCCP 1420)

If you are unable to obtain a copy of the applicable posters at the above web site, please contact the Contract Administrator identified on page one of this award document.

PERIODS OF PERFORMANCE:

Base Year: May 1, 2015 or “date of award” through April 30, 2016 Option Year 1: May 1, 2016 through April 30, 2017 Option Year 2: May 1, 2017 through April 30, 2018

PERFORMANCE WORK STATEMENT

Maintenance and Repair of Material Handling Equipment (MHE)

1 Introduction Maintenance and Repair of Material Handling Equipment (MHE) at various Defense Commissary Agency (DeCA) locations.

1.1 Scope

Provide Preventive Maintenance (PM) and unscheduled repair of MHE, as identified, located at DeCA commissaries and/or Central Distribution Centers (CDC).

1.2 Definitions

A. Contractor: The party to a contract who is responsible for providing the contracted services.

B. Material(s)/Part(s): Includes all items which enable the equipment listed to operate in accordance with (IAW) manufacturer's recommendations. Such items may include but are not limited to: batteries, filters, belts, hoses, tires, and various fluids. Fuel, of any type, is not provided via this maintenance contract. Replacement material(s) shall be OEM compliant, new out of the box. Any part or material which individually costs five dollars ($5.00) or less shall be absorbed in the contractor’s overhead; regardless of quantity purchased or used.

C. Trip charge shall be defined as the round trip travel needed to complete a service call, for repairs only, from the home office or service center, whichever is closest to the commissary, and return to the home office or service center. Contractor may bill for a trip charge for calls made by the stores for estimates that do not ultimately result in a repair. Trip charges shall be firm fixed price and do not apply to PM services.

D. Preventive Maintenance: PM’s shall be included and billed as repairs including hourly labor charge and parts.

E. Material Handling Equipment: For coverage purposes this PWS will cover the following types of equipment:

Repair and PM:

Pallet Jack, Electric Walkie, 5000 lb. Capacity, DeCA CED # 1R05-A Pallet Jack, Electric Walkie Stacker, 3000 Lb Capacity DeCA CED # 1R05-B Forklift, Electric, Sit-Down, Low Profile DeCA CED # 1R06 Narrow Aisle, Reach and Tier DeCA CED # 1R07 Pallet Jack, Electric Walkie-Rider, 6000 Lb Capacity DeCA CED # 1R08 Forklift, Sit-Down, Propane DeCA CED # 1R12-A

Forklift, Sit-Down, Gasoline DeCA CED # 1R12-B Order Picker / Stock Selector, 3000 Lb Capacity, DeCA CED # 1R13

Repair Only:

Battery Charger, 24 Volt, DeCA CED # 1R01 Battery Charger, 36 Volt, DeCA CED # 1R04

Not all equipment types listed will be at each location. Only quantities listed for each store are covered by the contract.

1.3 Key Government Positions

A. Contracting Officer (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer.

The KO for this contract is: Dessie L. Mills Phone: 804-734-8000 x48511 Email: dessie.mills@deca.mil

B. Contracting Officer's Representative (COR): An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions. When the term COR is used elsewhere in this contract, it means the COR as designated by the Contracting Officer.

C. Store Director (SD): An individual responsible for overall commissary operations. When the term SD is used elsewhere in this contract, it means the SD personally or the Acting SD.

D. Supply Management Specialist (SMS): An individual responsible for administrative work primarily concerned with analyzing, developing, evaluating, or promoting improvements in the policies, plans, methods, procedures, systems, or techniques of a maintenance program.

The Headquarter (HQ) SMS for this contract may be contacted at:

DeCA HQ Equipment Maintenance Team, EquipmentMaintenanceTeamMembers@deca.mil

2. General Requirements Contractor shall provide all labor, supervision, equipment, tools, materials, parts, transportation of employees, permits and other necessary items to perform the various services as identified in this PWS. The contractor shall have access to technical manuals required to perform the services as stated in this PWS.

At time of award and throughout the duration of this contract, the Contractor shall assure that Contractor personnel completely understand the requirements of this PWS. Service technicians should have a sound mechanical aptitude, ability, and an extensive working knowledge of troubleshooting, diagnosis, and repair of the equipment included in this PWS, to include various attachments and the following systems:

INTERNAL COMBUSTION EQUIPMENT ELECTRONIC POWERED EQUIPMENT

Transmission All Electric Motors Engine Electric Control Panels Hydraulic System Hydraulic System Drive Axle and Brakes Drive Axle and Brakes Steering Axle and Brakes Steering Axle and Brakes Electrical System Electronic Control Panels/Computer boards Electronic Control Panels/Computer boards

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the KO immediately.

2.2 Management

The Contractor shall work to integrate and coordinate all activities needed to execute the requirements of this PWS with the SD and/or the COR, and with headquarter personnel (SMS) as referenced in section 3. The Contractor shall manage the timeliness, completeness, and problem identification of all equipment issues. The Contractor shall provide corrective action plans, submit quotes, monitor timely identification of issues, and the management of subcontractors if required. The Contractor shall seek to ensure customer satisfaction at all times and present a professional and ethical business behavior.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at corresponding DeCA locations, the headquarter level and the Contractor's corporate offices.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate personnel resources to effectively administer the requirements of this contract. The Contractor shall respond to Government requests for contractual actions with-in the time constraints as dictated in section 3. The Contractor shall have a single point of contact (POC) identified between the Government and Contractor assigned to support this contract. This POC shall be provided to the COR within 10 days of contract award. The Contractor shall assign/direct the work effort, maintaining proper and accurate time keeping records of personnel assigned to work on this requirement. The contractor's POC shall sign in and out of the visitor log and notify the COR for surveillance prior to performing service and after completing service. The Contractor shall ensure DeCA email addresses are in their address book to prevent any loss or delay in communications.

2.4 Subcontract Management

The Contractor shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

2.5 Contractor Personnel

The following subsections specify requirements for contract, management and personnel administration.

2.5.1 Personnel Training

The Contractor shall accomplish the…