GSM-O_II_Unclassified_Bidders_Library_4_ITSM_ticket_data.zip

This document provides details on a final request for proposals (RFP) for the Global Solutions Management - Operations (GSM-O) II contract opportunity. The RFP seeks proposals for unclassified IT service management support to be provided at both the Defense Information Systems Agency Global Operations Command East and West locations. Site visits are scheduled for November 6-9, 2018 at each location, with registration instructions to follow. Proposals are due by June 2019, with contract award anticipated for that same month. The RFP and an associated unclassified bidder's library are available to interested parties. The Defense Information Systems Agency is the contracting agency.