MILCLOUD_2_Industry_Day_Script_Jun_2016.docx

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milCloud 2 Phase 1
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HC1028-16-R-0020
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Site Visit Script read to All Vendors

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MILCLOUD 2.0 INDUSTRY DAY SCRIPT

The Defense Information Systems Agency (DISA) owns and operates ten (10) Defense Enterprise Computing Centers (DECCs) providing computing capability supporting numerous DoD missions. All DECCs are directly connected to the DoD Information Network (DODIN) and can communicate between one another. DISA DECCs feature a highly secure and reliable environment for data processing through a balance of economy, reliability, capacity, sustainability, and redundancy. DISA DECC facility infrastructure is architected to comply with Uptime Institute TIER III concurrent maintainable redundancy standards with the goal to provide computing capability at 99.98% availability.

Raised Floor The DECC facility IT equipment room environment consists of a false raised floor with standard 2 ft X 2 ft tiles with Computer Room Air Handling (CRAH) units and Power Distribution Units (PDU) supplying redundant power and cooling. The underfloor space is used for air distribution through perforated floor tiles. Cable conveyance is pre-installed over the planned rack layout. Due to the high ceilings in DECC OKC, cable conveyance may be installed by the vendor above the racks if installed with and connected to the vendor racks; otherwise cable conveyance will be under the floor.

DISA raised floor spaces are laid out per the enterprise master plan in zones developed and managed by the DISA facilities team. Each zone is a self-contained entity providing redundant (2N) power, (N+1) cooling, and (2N) datacomm support to the IT and communications equipment in that zone. IT equipment racks are planned out for the floor in hot and cold aisle rows with 2 tile separation in hot aisle and 3 perforated tiles in the cold aisle. Racks of IT equipment installed onto the raised floor utilizing this pre-installed infrastructure will be limited to a normal operating range of 6 kW/rack average. If a vendor plans to install racks in excess of 6 kW/rack average, DISA will need to augment the zoned cooling environment. Power from the PDU up to the vendor rack will be installed by DISA. Equipment loading on the raised floor will be limited to 1,250 pounds per sf. For planning purposes, DISA has reserved 1,500 sf of raised floor space with 150 kW of power per site for the initial execution of this requirement. Additional power and/or space can be provided based on vendor growth projections.

Racks supplied and installed shall meet the physical dimensional requirements based on life safety and national fire protection code requirements and the site master plan. In general, racks will need to be a maximum 48 inches deep for personnel egress with front and rear equipment access. DISA DECC access door height and pre-installed overhead cable tray on the routes from the loading docks to the computer rooms limit rack height to 78.4 inches. To ensure proper rack cooling, racks should have solid side panels, perforated front and back doors, and removable top panels. Unused rack space within the rack should be outfitted with blanking panels between equipment.

Power Systems All DECC facilities are powered through redundant and diverse commercial electrical service feeds to create fully redundant electrical distribution buses for all critical IT equipment and essential IT support infrastructure power requirements. The commercial feeds are backed up by an N+1 power generation plant for the entire facility to provide power for at least 48 continuous hours. All IT equipment is additionally backed up through two parallel redundant auto-switching uninterruptible power supplies (UPSs) feeding each critical bus providing sufficient time to allow the backup generation plant to come online. All technical power distributed to the IT equipment room floor is through two independent buses utilizing independent three phase alternating current power distribution units (PDUs). DECC facilities have lightning protection systems (either static or approved EASE) and building ground system. Critical IT distribution is protected with a Surge Protection Device (SPD) downstream of the high-voltage switchgear. The entire raised floor area has a signal reference grid tied to the building ground.

The DECC power distribution configuration permits all IT equipment to be powered from the commercial source to the IT racks in a fully redundant 2N fashion providing high availability to supported IT workload. To minimize negative maintenance power impacts, all vendor equipment installed in the racks is required have 2N fully redundant hot swappable power supplies. Individual pieces of IT equipment that consume more than 1kW (1000 Watts) will have power supplies that are Energy Star compliant or have an 80 Plus Bronze certification. Each rack shall be supplied with two each three phase metered power distribution units (MPDU). The MPDUs will be sized to ensure all equipment installed in the rack can be supported without overload and be marked with which phase each receptacle draws from and alarm when any of the phases is overloaded. Since all installed IT equipment is backed up with UPS power, no racks shall be installed with a rack-mounted UPS.

Cooling Systems The DECC facility raised floor environment is conditioned using a 2N central cooling plant distributing chilled water solution to the IT data center spaces. All chilled water distribution systems will provide a minimum of N+1 piping configuration from the cooling plant to the CRAH units. The CRAH units on the raised floor are downdraft units using the underfloor plenum for cooling air distribution. CRAH unit floor placement is modeled using computational fluid dynamics (CFD) software to achieve maximum operational efficiency and installed in a redundancy of N+1 per logical area of the floor. An automated humidity control system is installed for additional environmental stability. When the need arises to support more dense IT equipment installation, the downdraft CRAH units and underfloor plenum system will be augmented with a cold aisle containment cooling system with ancillary cooling such as in-row coolers. All DECC facilities are equipped with environmental control systems capable of managing temperature and humidity of the computing area.

Building Automation System (BAS) DECC facilities are monitored by onsite facility staff through a site specific local BAS-L which ties into the enterprise system BAS-G which monitors all DECCs concurrently. The BAS-G solution provides the ability to efficiently communicate the state of the facilities infrastructure by extracting information from the BAS-L and its approximately 90,000 data points (per site). BAS-G receives data pushes from BAS-L to indicate critical infrastructure alarms, system loading, and infrastructure operating status. BAS data is distributed throughout various DISA organizations to support maintenance activities, troubleshooting, designs, remote monitoring, automated alarming and load projections.

Fire Systems All DECC facilities are protected with a zone based fire protection system installed in all technical and non-technical spaces. These systems include fire detection (zone & addressable, using both VESDA air sampling and traditional smoke detectors), fire alarm (zoned, addressable system), and water fire suppression (zoned, primarily pre-action sprinklers in data center spaces). DISA DECCs will have an integrated NOVAC nontoxic/non corrosive gaseous fire protection system. An Emergency Power Off (EPO) system is installed covering all raised floor areas tied to fire protection zones, utilizing shunt trip circuit breakers. DECC facilities comply with all relevant building and fire codes.

Security Systems DISA DECC datacenters meet minimum Anti-Terrorism Force Protection (ATFP) standoff and perimeter access control standards with controlled entry into the facility. Facilities are extensively covered by closed circuit television (CCTV) and computerized access control systems (ACS), and use dual-technology motion sensors, balanced magnetic sensors (BMS), glass break sensors, and other devices where appropriate to secure all spaces in an ACS-integrated intrusion detection system (IDS). All facilities require the use of key cards or other electronic tokens to enter controlled areas. DECCs are staffed with trained security guards. All visitors must check in through the facility access control point and will be escorted while in the IT equipment spaces.

Life Cycle Maintenance Life cycle maintenance is a crucial part of the DISA DECC management program. Consistent with the Uptime Institute TIER III maintenance guidance, DISA employs a 24/7 staff providing a structured proactive maintenance program with contingency response as required. Maintenance logs are kept for all equipment managed through a Computerized Maintenance Management System (CMMS). Electrical and mechanical maintenance will periodically temporarily isolate redundant systems with some maintenance activities requiring isolation of whole electrical distribution buses. Work temporarily compromising system redundancy will be approved through the DISA Authorized Service Interruption (ASI) process giving all floor customers maximum notification possible. DECC roofs are designed for 20+ year lifetime with regular annual maintenance to minimize risk of leaks to help ensure optimum reliability and safety within the DISA computing centers.

Property Accountability Assets located within DISA DECCs are managed under change control throughout their entire life cycle regardless of ownership. When shipments arrive at the DECC single entry/exit point for accountable property, specific bar codes associated with the product serial number and installation location are attached and entered into the change management database (CMDB). By DISA policy the database is regularly inventoried to ensure its accuracy. The vendor should be onsite to receive and verify their shipments. If a shipment arrives without the vendor present, the delivery will remain unopened until the vendor can arrive on site. Once equipment reaches end of life, the vendor will follow the DISA decommissioning process which requires the vendor to de-install the asset, sanitize as required and prepare it for shipment out. DECC responsibility is relinquished once the bar codes are removed and the CMDB status is updated.

Loading docks at all DECCs provide access to the raised floors with no limitations for truck deliveries. DECCs have limited storage space (no warehouse) but will provide space for staging of installation/de-installation as needed. Delivery hours of operation are from Monday through Friday 07:00 - 15:30 as there are no property personnel available after hours to receive deliveries.

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