Amendment_0004_SF_30_with_Summary_of_Changes.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

A. The purpose of this amendment is to amend the RFP per the summary of changes. Sections L and M and the Section J attachments are all revised. Questions and Answ ers 1 through 147 are provided. Answ ers not previously provided are highlighted in yellow , new questions 128 through 147 are highlighted in yellow , any revised answ ers from previously answ ered questions are in yellow .

B. Questions for the revised RFP are due no later than 12:00 PM CT on August 25.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 17

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 22-Aug-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HC1028-16-R-0020

X 9B. DATED (SEE ITEM 11)

08-Jul-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

22-Aug-2016

CODE

DISA/DITCO-SCOTT-PL83

2300 EAST DRIVE

SCOTT AFB IL 62225-5406

HC1028 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HC1028-16-R-0020

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION B - SUPPLIES OR SERVICES AND PRICES

Global Changes

CLIN 0001 -- CLIN 5001

The CLIN description has changed from m2P1 - Base Period to DELETED - CLINs will be Defined at Award.

CLIN 0001

The following CLIN extended description has been deleted:

milCloud 2.0 Phase 1, all performance shall be in accordance with the Performance Work Statement (PWS).The period of performance is date of award through 36 months. Dates will be determined at award.

CLIN 1001

milCloud 2.0 Phase 1, all performance shall be in accordance with the Performance Work Statement (PWS).The period of performance will be for 12 months following the expiration of the base period. Dates will be determined at award.

CLIN 2001

milCloud 2.0 Phase 1, all performance shall be in accordance with the Performance Work Statement (PWS).The period of performance will be for 12 months following the expiration of Option Year 1. Dates will be determined at award.

CLIN 3001

milCloud 2.0 Phase 1, all performance shall be in accordance with the Performance Work Statement (PWS).The period of performance will be for 12 months following the expiration of Option Year 2. Dates will be determined at

CLIN 4001

The CLIN extended description has changed from:

milCloud 2.0 Phase 1, all performance shall be in accordance with the Performance Work Statement (PWS).The period of performance will be for 12 months following the expiration of Option Year 3. Dates will be determined at

To:

CLIN 5001

milCloud 2.0 Phase 1, all performance shall be in accordance with the Performance Work Statement (PWS).The period of performance will be for 12 months following the expiration of Option Year 4. Dates will be determined at

The following have been modified:

GUARANTEED MINIMUM

CONTRACT MINIMUM/MAXIMUM QUANTITY AND CONTRACT VALUE

The minimum quantity and contract value for all orders issued against this contract shall not be less than the minimum quantity and contract value stated in the following table. The maximum quantity and contract value for all orders issued against this contract shall not exceed the maximum quantity and contract value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

$600,000* $498,000,000

*Note: Guaranteed minimum amount reflects payments against contractor achievement of specific milestones. A delivery order will be issued after award of the contract in the amounts identified on Attachment J-4, Infrastructure Implementation Milestone Payment Schedule.

SECTION E - INSPECTION AND ACCEPTANCE

The following have been deleted:

52.246-4 Inspection Of Services--Fixed Price AUG 1996

SECTION I - CONTRACT CLAUSES

The following have been added by reference:

52.219-8 Utilization of Small Business Concerns OCT 2014 52.219-9 Alt II Small Business Subcontracting Plan (OCT 2015) Alternate II OCT 2001 252.246-7008 Sources of Electronic Parts AUG 2016

52.216-18 ORDERING. (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from date of award through the expiration of the base year and any exercised option year.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

(End of clause)

52.203-8 Cancellation, Rescission, and Recovery of Funds for Illegal or

Improper Activity

MAY 2014

52.203-10 Price Or Fee Adjustment For Illegal Or Improper Activity MAY 2014 252.223-7004 Drug Free Work Force SEP 1988 252.246-7007 Contractor Counterfeit Electronic Part Detection and

Avoidance System

MAY 2014

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

EXHIBITS/ATTACHMENTS

SECTION J - ATTACHMENTS

Attachment J-1 Performance Work Statement (PWS) Attachment J-2 Cross Reference Matrix Attachment J-3 Exhibit B-1 m2P1 Cost Model Attachment J-4 Infrastructure Implementation Milestone Payments Attachment J-5 m2P1 Labor Category Descriptions Attachment J-6 Transition Support Tasks Attachment J-7 Quality Assurance Plan (QASP) Attachment J-8 DD 254 – Contract Security Classificationi Specifications Attachment J-9 OCCI Mitigation Plan (to be incorporated after award) Attachment J-10 SCRM Plan (to be incorporated after award)

ATTACHMENT J-1

Performance Work Statement (PWS)

See Microsoft Word document titled Attachment J-1 for PWS.

ATTACHMENT J-2

CROSS REFERENCE MATRIX

The offeror shall fill out the following Compliance and Cross Reference Matrix indicating the proposal reference information as it relates to the PWS, CLIN numbers, Sections L and M references found therein, and the corresponding paragraph in the technical/management volume which addresses the referenced item.

The Offeror can also add rows to the matrix as they see fit to provide clarity to their submittal. If this matrix conflicts with any other requirement, direction, or provision of this solicitation, the other reference shall take precedence over this matrix. In addition, to the extent this matrix discloses details as to the extent or manner by which the Government intends to evaluate the Offeror’s proposals for award, Section M references in the matrix are for information purposes only and the Government shall be obligated to evaluate proposals solely in conformance with the provisions of Section M of the solicitation.

Proposal Page or Section #

RFP Requirement PWS Reference Section L Instructions Reference

Section M Factors And Subfactors

Comments

ATTACHMENT J-3

Exhibit B-1 m2P1 COST MODEL

See Microsoft Excel spreadsheet titled Attachment J-3 for cost model.

ATTACHMENT J-4

m2P1 INFRASTRUCUTRE IMPLEMENTATION DELIVERABLES PAYMENT SCHEDULE FOR

GUARANTEED MIMIMUM PAYMENT

Referenc e

Deliverable Title Due Date Frequency and Remarks

Dollar Value

6.1.2, 6.1.3

Installation of the infrastructure to include hardware and software to support the migration of four applications to meet IOC at location 1 (PWS Section 6.1.2 and 6.1.3)

Per installation plan

N/A $150,000

6.1.2, 6.1.3

Installation of the infrastructure to include hardware and software to support the migration of four applications to meet IOC at location 2 (PWS Section 6.1.2 and 6.1.3)

Per installation plan

N/A $150,000

6.5.1.1 Submission of a complete

FedRAMP + SRG DoD level 5 PA package for Cloud Service Offering (CSO)

Per installation plan

N/A $100,000

6.1.3 – 6.1.7, 6.1.10 6.5.2

Demonstration of the infrastructure capabilities including the provisioning and portal functionality (PWS Section 6.1.4 through 6.1.7), Chargeback Coordination, Usage Reporting, and SLA/Performance Reporting (Section 6.1.10 and parts of PWS Section 6.5.2)

Per installation plan

N/A $200,000

ATTACHMENT J-5

m2P1 LABOR CATEGORY DESCRIPTIONS

See Microsoft Word document titled Attachment J-5 for m2P1 Labor Category Descriptions.

ATTACHMENT J-6

Transition Support Tasks

See Microsoft Word document titled Attachment J-6 for Transition Support Tasks

ATTACHMENT J-7

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1. Contract or Task Order Title: milCloud 2.0 Phase 1 (m2P1)

2. Work Requirements:

• Task Area 1: Infrastructure Services Deployment and Operations o Subtask 1.1: Infrastructure Services For Unclassified Workloads and Data o Subtask 1.2: Infrastructure Services For SIPRnet-connected Workloads and Data [Optional CLIN

– exercised on KO direction.] o Subtask 1.3: Other Services [Optional CLIN – exercised on KO direction]

• Task Area 2: Transition Services and Program Management Support o Subtask 2.1: Workload Transition Support o Subtask 2.2: Program Management Support o Subtask 2.3: Closeout

Requirements are further detailed in PWS Section 6.

3. Primary Method of Surveillance:

Task Area 1 will use a combination of surveillance methods:

• Periodic inspections will be scheduled on a monthly basis to evaluate service availability, service provisioning and de-provisioning, and support service response times for severity 1-4 issues.

• Periodic inspections scheduled on a yearly basis to evaluate the results of annual Disaster Recovery testing.

• Random sampling to determine the backup restoration performance.

• Random sampling with customer input via customer surveys to determine customer satisfaction.

Task Area 2 will use:

• Periodic inspections scheduled to determine acceptable levels of completeness for SME Infrastructure Engineering and Technical Intermediation Services, and accuracy and completeness of data reported monthly to government in reports/portals.

• Random sampling to determine accessibility of migrated workloads.

4. Scope of Performance:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform to the standards and terms defined in this contract.

5. Performance Standards:

Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

Task Area 1 –Service (Compute, Storage, Provisioning) Availability PWS section 6.1.10.1 (1).

99.95% as calculated by (UpTime)/(Hours in the Month for which service was expected to be up.

Downtime during those periods due to unavailability of DISA

The Government will randomly request performance reports to conduct periodic inspections. No more than 12 reports will be requested per calendar year.

provided facilities, power, HVAC, and network);

partial availability to be scored based on percentage of service(s) available.

Task Area 1 –Service Provisioning and De-Provisioning Time (Compute, Storage) PWS Section 6.1.4.2

30 min calculated as the average time taken for provisioning and de-provisioning services.

The Government will randomly review provisioning logs for the average time for provisioning and de-provisioning services.

Log review will be performed through electronic means.

Task Area 1 –Support Services Response Times for issues of Severity 1, 2, 3, and 4, as specified in the PWS section 6.1.10.7

Severity 1: The Contractor shall respond to incidents in 30 minutes or less, while providing 24/7 support to the infrastructure services.

Severity 2: The Contractor shall respond to incidents in 4 hours or less, while providing 24/7 support to the infrastructure services.

Severity 3: The Contractor shall respond to incidents in 3 business hours or less, while providing 5/10 support to the infrastructure services.

Severity 4: The Contractor shall respond to incidents in 8 business hours or less, while providing 5/10 support to the infrastructure services. Note* A description of severity ratings is provided below.

The Government will randomly review incident logs produced by the ticket management system.

Task Area 1 –Successful DR test for the infrastructure – PWS Section 6.1.8.15(5) and the CC SRG

1)Time taken for the service to fail over to the DR site is within Recovery Time Objective as defined by Disaster Recovery Plan or Information System Contingency Plan

2) Data loss is within stated Recovery Point Objective as defined by Disaster Recovery Plan or Information System Contingency Plan in instances of uncontrolled fail-over

Periodic inspections scheduled on a yearly basis to evaluate the results of annual Disaster Recovery testing, and 100 percent inspection in the event that Disaster is declared.

3) Zero data loss in instances of controlled fail-overs

Task Area 1 –Restoration (from backup) success rate PWS Section 6.1.10.1(16)

99% as calculated by Number of backups restored successfully/Number of restores from backups attempted.

Random sampling.

Task Area 1 – Restoration (failure detection) in PWS Section 6.1.2.12 The failure detection for automatic migration and restart of instances on a healthy host if the original physical host fails will occur within five minutes.

The Government will randomly request persystem reports to conduct periodic inspections.

Task Area 1 –Customer satisfaction survey results meet or exceed customer expectations

Average rating of 80% or higher for the following metrics:

• Willingness to recommend the service

• Satisfaction with service

• Customer experience vs ideal experience

• Intention to purchase service again

Random sampling with customer input via customer surveys.

Task Area 2 –Acceptable levels of completeness for SME Infrastructure Engineering and Technical Intermediation Services in PWS Section 6.4.1.1

100% delivery of documents and reports as stated in PWS Section 6.4; contractor staff has relevant certifications and professional experience for the technical engineering activities identified in PWS section 6.4.1.

Periodic inspections will be scheduled on a monthly basis.

Task Area 2 –Accuracy and completeness of data reported monthly to government in reports/portals in PWS Section

6.5.2.1 and 6.5.2.2

100% delivery of documents and reports as stated in PWS Section 6.5.

Periodic inspections will be scheduled on a monthly basis.

Task Area 2 – Access of migrated workload success rate in PWS section 6.1.2.12

99% as calculated by Number of successful access attempts/Number attempted.

Random sampling.

A description of the severity ratings is provided:

• Severity 1 Issues. The Contractor shall provide 24/7 support, 30-minute response to Severity 1 issues. A Severity 1 issue is defined as a severe problem preventing a Consumer from performing business or mission functions including data loss or data unavailability for a production work-load.

• Severity 2 Issues. The Contractor shall provide 24/7 support, 4 hour response to Severity 2 issues. A Severity 2 issue is defined as a severe performance degradation that impedes the completion of mission or business functionality.

• Severity 3 Issues. The Contractor shall provide 5/10 support, 3 local business hours to Severity 3 issues.

Severity 3 issues are defined as having some impact to the infrastructure services but not a work stoppage.

• Severity 4 Issues. The Contractor shall provide 5/10 support, 8 local business hours to Severity 4 issues.

Severity 4 issues include questions, feature requests, and billing inquiries.

6. Mandatory or regulatory compliance items: The contractor will provide initial proof of compliance with regulatory and compliance items contained in the contract. The Contracting Officer's Representative (COR) and the Contracting Officer (KO) will evaluate the initial submission and will conduct ad hoc reviews of the contractor's compliance throughout the remainder of the contract. The contractor will monitor compliance as required by FAR 52.222-50, Combating Trafficking in Persons, and report any issues to the KO. The contractor will complete items needed to acquire ATO for each service offered.

7. Acceptable Quality Level (AQL):

See AQL listed in Performance Standards for guidance.

8. Evaluation Method:

The COR shall ensure performance of all necessary activities for effective contracting and ensure compliance with the contract terms. The COR will verify and validate contractor performance. When unacceptable performance occurs, the COR will document the official time and date of notification.. The COR will confirm the date and time of problem resolution in the record.

9. Incentives (Positive and/or Negative):

The Government will document the contractor’s performance in the Contractor Performance Assessment Rating System (CPARS). Meeting or exceeding performance of services above the AQL will result in a positive rating;

substandard may result in a negative CPARS rating. For both positive and negative performances, ratings shall be recorded in CPARS.

ATTACHMENT J-8

DD254, Contract Security Specification

See Adobe document titled Attachment J-8 for DD254.

ATTACHMENT J-9

OCCI Mitigation Plan

To be incorporated at award.

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

52.222-46 Evaluation Of Compensation For Professional Employees FEB 1993

(End of Summary of Changes)