HARBOR RFI.docx

The Centers for Medicare and Medicaid Services (CMS) is issuing this Request for Information (RFI) as a means of conducting market research or as a market survey to determine the availability of potential qualified vendors with the technical ability to provide all management, supervision, administration and labor for the HQR (Hospital Quality Reporting) Analytics, Reporting, Business Outcomes and Research (HARBOR) application development organization (ADO) services contract within the Centers for Clinical Standards & Quality’s (CCSQ) Information Systems Group (ISG). Specifically, this requirement aims to improve patient quality of care and consumer decision-making by Medicare providers and beneficiaries across the country, by collecting, computing, and publicly reporting outcomes-based hospital quality measure data on the Medicare.gov website. This contract will serve to maintain and develop upon a human-centric reporting system known as HQR (https://hqr.cms.gov/) that allows refinement, filtering, and data comparison, as well as the ability to view supplemental information.

This requirement will define the Hospital Quality Reporting (HQR) system maintainer scope of work related to requirement gathering, design, development, enhancement, and maintenance. All services are provided to the Centers for Medicare & Medicaid Services. The applicable North American Industry Classification System (NAICS) code to this procurement is 541512 – Computer System Design Services.

THERE IS NO SOLICITATION AT THIS TIME. This request for information and vendor information does not constitute a request for proposal; submission of any information in response to this market survey is purely voluntary; the Government assumes no financial responsibility for any costs incurred.

REQUIRED CAPABILITIES include but are not limited to:

· Experience with HARP/IDM integrations to CMS systems and the role Okta/Saviynt play.

· Experience with CMS AWS cloud environments and tooling (DynamoDB, Postgres RDS, Glue, API Gateway, Cloudwatch, Inspector, ECR, etc).

· Experience with Angular as a front-end framework and Jenkins for CI/CD.

· Experience with business rules management systems, such as Drools (or alternatives) for Java-centric, complex processing of measure calculations.

· Experience with Medicare claims data in the IDR and experience working with measure development software packages for validation and to produce claim-based measure outputs.

· Experience with Provider demographic data sources and performing ID resolution to stitch together comprehensive and accurate provider profiles for Hospitals, ASCs, IPFs, and other facility types participating in the Hospital Quality Reporting programs.

· Experience with the Hospital Quality Reporting measure inventory and tracking changes to measures year over year to assess product impacts.

QUESTIONS REQUIRING WRITTEN RESPONSES:

· Does your organization possess any of the capabilities listed above? Please provide relevant examples of your experience.

· Does your organization leverage AI tooling on other federal contracts? If so, what efficiencies are you seeing in software development services contracts and has your organization been able to achieve FTE reductions in contract out years OR story point/capacity increases? Please provide a few examples of the tools and a benefit statement for each that summarizes overall savings or increased capacity on contracts.

For the questions above, please limit your response to 2 pages or less.

QUESTIONS (YES/NO):

· Has your organization managed a Federal IT agile software development contract with roughly 100 FTEs and/or 6 or more sprint teams as a prime vendor?

· Does your organization possess experience calculating hybrid measures (such as Claims + EHR data)?

· Does your organization possess experience managing a system that receives over 40 million production files, some of which are packaged zip files between 100 - 500MB?

· Does your organization have experience with Digital Quality Measures (DQMs) and developing intuitive solutions to collect DQMs from healthcare providers?

· Does your organization have experience working within a ServiceNow platform for production support?

The purpose of this announcement is to provide potential sources with the opportunity to submit information regarding their capabilities to perform work for the CMS.

All interested parties, including all categories of small businesses (small businesses, small-disadvantaged businesses, 8(a) firms, women-owned small businesses, veteran-owned small businesses, service-disabled veteran-owned small businesses, and HUBZone small businesses) are invited to submit a response. The capabilities package submitted by a vendor should demonstrate the firm’s ability, capability, and responsibility to perform the principal components of work listed below. The package should also include past performance/experience regarding projects of similar scope listing the project title, general description, the dollar value of the contract and the name of the company, agency, or government entity for which the work was performed.

Organizations responding to this market survey should keep in mind that only focused and pertinent information is requested. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. Submission of additional materials such as glossy brochures or videos is discouraged.

How to Respond to this Request for Information Notice If your organization has the capability and capacity to perform as a prime contractor, one or more of the services described in this notice, please respond to this notice and provide written responses to the following information. Please do not include any proprietary or otherwise sensitive information in the response, and do not submit a proposal. Proposals submitted in response to this notice will not be considered.

· Organization name, address, email addresses, Website and telephone number.

· What size is your organization with respect to NAICS code identified in this notice (i.e., “small” or other than “small”)? If your organization is a small business under the aforementioned NAICS code, what type of small business (i.e., small disadvantaged business, woman-owned small business, economically disadvantaged woman-owned small business, veteran-owned small business, service-disabled veteran-owned small business, 8(a) or HUBZone small business)? Specify all that apply.

· Although no geographic restriction is anticipated, if responding organizations are located outside of the Baltimore area, indicate how the organization would coordinate with the CMS program office located in Baltimore, Maryland to provide the support services.

· Separately and distinctly describe which of the required capabilities listed above that your organization possesses and indicate your organization’s role (prime contractor, first-tier subcontractor, and/or supplier) in related contracts. Please also provide the contract number, contract type, customer name, address and point of contact phone number and email address, contract value, thorough description of supplies and services included in the scope of that contract, indication of how they differ from the required capabilities described in this notice, period of performance (for services) or delivery date (for products), and any other relevant information.

· For Electronic and Information Technology (EIT) product offerings relevant to this requirement, provide completed Voluntary Product Accessibility templates or other documentation that addresses compliance with the applicable standards (add website link) for those products. For any federal customers that your organization has provided information technology services within the required capabilities areas, indicate how your company complies with applicable Section 508 standards (see buyaccessible.gov).

· For any federal customers that your organization has provided applicable services, indicate how your company complies with environment laws and Federal regulations.

· Indicate whether your organization offers any of the required capabilities described in this notice on one or more of your company’s own federal Government contracts (i.e., GSA Federal Supply Schedule contract or Government Wide Acquisition Contracts) that CMS could order from and, if so, which services are offered. Also, provide the contract number(s) and indicate what is currently available for ordering from each of those contract(s).

· Provide a standard, non-proprietary commercial pricing information for how your company sells, as a prime contractor, required capabilities described in this notice that your organization has experience providing. Also indicate what is included in that pricing.

Disclaimer and Notes Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s potential capability and capacity to perform the subject work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation.