Hanscom AFB EMS RFI.pdf

Hanscom Air Force Base Ambulance Services

66th Medical Squadron

Request for Information

RESPONSE INSTRUCTIONS

THIS IS A NOTICE OF A REQUEST FOR INFORMATION. IT IS NOT A SOLICITATION

NOR DOES IT GUARANTEE A SOLICITATION WILL BE ISSUED.

1.0. DISCLAIMER

1.1. This announcement constitutes a Request for Information (RFI) for the purpose of determining market capability of sources or obtaining information for the Department of the Air Force (DAF). It does not constitute a Request for Proposal (RFP), a Request for Quote (RFQ) or an indication that the Government will contract for any of the items and/or services discussed in this notice.

1.2. Any information submitted by respondents to this notice is strictly voluntary. Any formal solicitation that may subsequently be issued will be announced separately through SAM.gov. It is the responsibility of any potential respondent to monitor SAM.gov for additional information pertaining to this topic.

1.3. The Government intends to review responses to this RFI for acquisition planning, market research and requirement development purposes.

2.0. BACKGROUND

2.1. Hanscom AFB is currently situated in the limits of four townships - Bedford, Concord, Lexington, and Lincoln. The installation operates as a hub of activity with the missions supporting the Department of the Defense, The Department of the Air Force, the Massachusetts National Guard and Housing on the installation. The base neighbors Hanscom Field, operated by the Massachusetts Port Authority (“Massport”). Hanscom Air Force Base’s Public Service Answering Point (PSAP) receives 130 medical 911 calls annually resulting in approximately 100 transports to local emergency rooms.

Patients requesting transportation have medical insurance that were billed privately for the emergency transportation.

2.2. The work under this contract, would require a vendor to provide Hanscom Air Force Base (HAFB) Massachusetts is located requires full emergency transport services on the installation, all associated housing areas, and the HAFB Family Campground area located on South Road in Bedford, MA.

2.3. This work under this acquisition, will not include routine response at MassPort’s Hanscom Field.

2.4. Emergency response and transport services will be coordinated via the 66th Security Forces 911 operator or HAFB Fire Department in the event of an in-flight emergency that requires medical response (in-flight response may or may not be at Hanscom Field, which is the only response covered at that location under this contract).

2.5. These emergency support services will consist of contractor care, ambulatory support, and transportation services to the nearest medical facility. Contractor care shall, at a minimum, cover the full range of Emergency Medical Technician-Paramedic (EMT-P) and ambulance services provided in the local community to include Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), local protocols or standing orders and staffing minimums in accordance with the most current Massachusetts “Emergency Medical Services Pre-Hospital Treatment Protocols” and MA 105 CMR 170.000: “Emergency Medical Services System” regulations. Performance shall be according to the requirements contained in the Performance Work Statement (PWS) and professional standards of the Joint Commission on Accreditation of Healthcare Organizations/Accreditation Association for Ambulatory Health Care and Massachusetts State Department of Health's Division of Emergency Medical Services.

2.6. Providing ambulance services 24 hours per day every day of the year to include all holidays.

This contract is the sole avenue for HAFB emergency patient transport. The contractor must establish and maintain a system to ensure that backup support is provided in the event of simultaneous responses, equipment failures, or other unforeseen circumstances. Services must always be available.

2.7. The goal response time for BLS (Basic Life Support) will be within seven (7) minutes 90% of the time and fifteen (15) minutes 100% of the time. IAW Massachusetts General Laws (MGL) c.89, the contractor will exercise caution and due regard under the circumstances for the safety of the persons and property. Considering this, the contractor will be required to annotate justification for inclement weather, other acts of God, or other situations for response times that do not meet threshold.

2.8. The goal response time for ALS (Advanced Life Support) will be within twelve (12) minutes 90% of the time and fifteen (15) minutes 100% of the time. IAW Massachusetts General Laws (MGL) c.89, the contractor will exercise caution and due regard under the circumstances for the safety of persons and property. Considering this, the contractor will be required to annotate justification for inclement weather, other acts of God, or other situations for response times that do not meet threshold.

3.0. SUBMISSION INSTRUCTIONS

3.1. Respondents shall submit individual responses that address all the questions identified in paragraph 4.0, Questions to Industry. Each submittal shall include company mailing address, a point of contact (name, title, phone number, e-mail), and CAGE code. If not registered with a CAGE code, respondents shall provide a Unique Entity Identifier (UEI) number.

3.2. Submittals shall include company nation of incorporation: large business, small business, small-disadvantaged business, SBA 8(a) small disadvantage business, woman-owned small business, economically disadvantaged woman-owned small business, service-disabled veteran-owned small business, or Hub Zone small business as defined by Federal Acquisition Regulation (FAR) Part 19. The

North American Industry Classification System (NAICS) Code for this acquisition is 621910, Ambulance Services, and the small business size standard is $22.5 million.

3.3. Submittals shall be delivered NLT 25 APR 2024, 3:00 PM EDT. Responses received after the requested date may not be considered nor assessed.

a. If proprietary information is submitted, it shall be portion marked, by paragraph, to clearly identify proprietary information. All information received in response to this RFI that is marked proprietary will be handled accordingly. Respondent’s submittals that include data that they do not want disclosed to the public, nor used by the Government for other than RFI evaluation purposes, shall be marked with a legend conforming to 48 C.F.R. § 52.215- 1(e).

b. Submittals shall not exceed 30 total pages in length: single-sided, single-spaced, and no smaller than Arial size 10 font. This page limitation does not include supplemental tables, figures, illustrations, diagrams, charts, or simulation data. Supplemental data shall not exceed an additional 15 total pages (single-sided, single-spaced, Arial size 10 font) in length. Links are highly encouraged for digital information used in supplements.

c. All responses shall be delivered in PDF format and emailed to the following individuals:

• Mr. Marcus Green, AFLCMC/PZI, marcus.green.7@us.af.mil

• Mr. Matthew Smith, AFLCMC/PZI, matthew.smith.96@us.af.mil

d. The subject line of the email shall read: “Hanscom AFB Ambulance Service RFI Response by (Company Name)”

3.4. Introductory and/or summary information may be included in respondent’s submittals in accordance with the page limitations identified in paragraph 3.3.b.

4.0. QUESTIONS TO INDUSTRY

1. Is your company or department currently fully licensed to operate in the State of Massachusetts?

2. What is your current operating posture in the vicinity of Hanscom AFB (Bedford, Concord, Lexington and Lincoln townships)?

3. Does your firm or department provide basic life support (BLS), advanced life support (ALS) or both services? If your firm/department does not provide ALS services, how do you obtain those services?

4. Based on your current operating posture, what are you projected response times to Hanscom AFB for BLS transport services?

5. Based on your current operating posture, what are you projected response times to Hanscom AFB for ALS transport services?

6. Do you maintain any active partnerships with any local hospitals or medical facilities?

mailto:geoffrey.siracusa@us.af.mil mailto:matthew.smith.96@us.af.mil

7. Based on the requirements identified in the needs summary, what would be a rough order of magnitude (ROM) for the costs of providing such services the installation?

8. Does your firm/department currently bill patient insurance for the cost of providing necessary medical care during emergency transport?

9. Does your firm have the capability to provide Emergency Management Dispatch services is necessary?

10. What is your home office’s approximate distance from Hanscom Air Force Base?

11. Do you have any recommendations for services in this area that have not been considered in the statement of work?

12. What are your recommendations for a contract CLIN structure?

13. What is the estimated cost of a Basic Life Support (BLS) transport service responsive to Hanscom Air Force base’s medical 911 calls within 7 minutes of the call and with an Advanced Life Support (ALS) capability within 12 minutes of the request if determined to be medically necessary by the initial BLS response?

Government’s Assumption: There is no requirement for the ambulance to be physically located on base only to meet a response time as indicated in the table below:

5.0. SUBMISSION REVIEW

5.1. The information provided will be used by the 66 ABG/MDS and AFLCMC/PZI offices to ascertain industry interest and capabilities to participate in the Hanscom Ambulatory Support Contract.

a. After receipt of responses, the Government may have follow-on contact with submitters.

b. The Government will archive all submitted material for future review as needed.

5.2. Interested parties should continue to monitor SAM.gov for any follow-on RFI or other announcements which will be published for any future actions relating to this RFI.

Performance Objectives Performance Threshold

Seven (7) Minutes Response Time for BLS 90 % of BLS calls per month Fifteen (15) Minutes Response Time for BLS 100 % of BLS calls per month Twelve (12) Minutes Response Time for ALS 90 % of ALS calls per month Fifteen (15) Minutes Response Time for ALS 100 % of ALS calls per month