Attachment 4_SBTA 2_Site Data Sheet_21 Oct 10.doc

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Attached to
DTMO Commericial Travel Services Federal contract opportunity
Solicitation number
H98210-10-R-0006
Issued by
Defense Human Resources Activity

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Travel Area 2 Site Data Sheet

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KENT COUNTY DE 05-2098.pdf PDF
MIDDELSEX COUNTY MA 05-2256.pdf PDF
Jackson County Oklahoma.pdf PDF
Bexar County Texas.pdf PDF
Yuma County Arizona.pdf PDF
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ST.CLAIR COUNTY IL 05-2310.pdf PDF
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Curry County New Mexico.pdf PDF
Lowndes County Mississippi.pdf PDF
Attachment_10_PNR_Data_Elements_30 Mar 11.docx DOCX document
Attachment 4_SBTA 4_Site Data Sheet_31 March 2011.docx DOCX document
Attachment 2_SBTA 4_Contract Requirements_30 Mar 11.docx DOCX document
Attachment 7_Part 2 Army Reconciliation Process_15 Dec 10.doc DOC document
Attachment 7_Part 3_USMC Recon.doc DOC document
Attachment 9_DD 254.pdf PDF
Attachment 6 CTO Data Requirements 22DEC10.doc DOC document
Attachment 8_PNR Validation Process 15Dec10.doc DOC document
Attachment 2_SBTA 1_Contract Requirements_7 Mar 11.docx DOCX document
Attachment 4_SBTA 1_Site Data Sheet.doc DOC document
Attachment 3_SBTA1_workloadsheet_122010.xls XLS spreadsheet
Attachment 2_SBTA 6_Contract Requirements_7 Mar 11.docx DOCX document
Attachment 13_DTS PNR Format Instructions.doc DOC document
Attachment 14_Global Air Transportation and Execution System Instructions.doc DOC document
Attachment 7_Part 1_AF Recon.docm DOCM document
Attachment 10_PNR Data Element121510.doc DOC document
Attachment 3_SBTA2_workloadsheet_122010.xls XLS spreadsheet
Attachment 4_SBTA 6_Site Data Sheet_21 Oct 10.doc DOC document
Attachment 12_Example Travel Daily PNR Spreadsheet122210.xls XLS spreadsheet
Attachment 1_Definitions and Acronyms_22 Dec.doc DOC document
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Attachment 4

Small Business Travel Area 2 (SBTA 2)

Site Data Sheet

Main Site Name:
Maxwell AFB
City:
Maxwell AFB
State/Country:
AL
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
10646
2. Gross Number of international air/rail tickets.
1826
3. Gross Number of air/rail tickets.
12472
4. Number of car/hotel bookings with air/rail ticket involved.
3171
5. Number of car/hotel only bookings (without an air segment).
125
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
3655
8. Gross Number of tickets issued via DTS Touch.
1733
9. Gross Number of tickets issued via Traditional.
7084
10. Percentage of total tickets issued via DTS.
29
11. Percentage of total tickets issued via DTS Touch.
14
12. Percentage of total tickets issued via Traditional.
57
13. Number of refunds, exchanges and voids.
0
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
0
17. Percentage of tickets issued electronically versus paper from overall transactions.
0
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
27
22. Percentage of tickets utilizing IBA billing.
73
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Luke AFB
City:
Luke AFB
State/Country:
AZ
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
4567
2. Gross Number of international air/rail tickets.
1198
3. Gross Number of air/rail tickets.
5765
4. Number of car/hotel bookings with air/rail ticket involved.
1546
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
1778
8. Gross Number of tickets issued via DTS Touch.
654
9. Gross Number of tickets issued via Traditional.
3333
10. Percentage of total tickets issued via DTS.
31
11. Percentage of total tickets issued via DTS Touch.
11
12. Percentage of total tickets issued via Traditional.
58
13. Number of refunds, exchanges and voids.
0
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
5765
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
20
22. Percentage of tickets utilizing IBA billing.
80
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Tyndall AFB
City:
Tyndall AFB
State/Country:
FL
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
6556
2. Gross Number of international air/rail tickets.
720
3. Gross Number of air/rail tickets.
7276
4. Number of car/hotel bookings with air/rail ticket involved.
2735
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
1548
8. Gross Number of tickets issued via DTS Touch.
3339
9. Gross Number of tickets issued via Traditional.
2389
10. Percentage of total tickets issued via DTS.
21
11. Percentage of total tickets issued via DTS Touch.
46
12. Percentage of total tickets issued via Traditional.
33
13. Number of refunds, exchanges and voids.
1395
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
19
16. Number of tickets issued electronically versus paper.
7276
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
8
22. Percentage of tickets utilizing IBA billing.
92
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Columbus AFB
City:
Columbus AFB
State/Country:
MS
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
1399
2. Gross Number of international air/rail tickets.
93
. Gross Number of air/rail tickets.
1492
4. Number of car/hotel bookings with air/rail ticket involved.
221
5. Number of car/hotel only bookings (without an air segment).
24
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
165
8. Gross Number of tickets issued via DTS Touch.
203
9. Gross Number of tickets issued via Traditional.
1124
10. Percentage of total tickets issued via DTS.
11
11. Percentage of total tickets issued via DTS Touch.
14
12. Percentage of total tickets issued via Traditional.
75
13. Number of refunds, exchanges and voids.
0
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
0
17. Percentage of tickets issued electronically versus paper from overall transactions.
0
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
22
22. Percentage of tickets utilizing IBA billing.
78
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Keesler AFB
City:
Keesler AFB
State/Country:
MS
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
6636
2. Gross Number of international air/rail tickets.
1044
3. Gross Number of air/rail tickets.
7680
4. Number of car/hotel bookings with air/rail ticket involved.
1237
5. Number of car/hotel only bookings (without an air segment).
16
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
1346
8. Gross Number of tickets issued via DTS Touch.
447
9. Gross Number of tickets issued via Traditional.
5887
10. Percentage of total tickets issued via DTS.
18
11. Percentage of total tickets issued via DTS Touch.
6
12. Percentage of total tickets issued via Traditional.
77
13. Number of refunds, exchanges and voids.
0
14. Number of tickets reissued after ticket issuance to include en route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
0
17. Percentage of tickets issued electronically versus paper from overall transactions.
0
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
41
22. Percentage of tickets utilizing IBA billing.
59
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Altus AFB
City:
Altus AFB
State/Country:
OK
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
1343
2. Gross Number of international air/rail tickets.
150
3. Gross Number of air/rail tickets.
1493
4. Number of car/hotel bookings with air/rail ticket involved.
461
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
79
8. Gross Number of tickets issued via DTS Touch.
532
9. Gross Number of tickets issued via Traditional.
882
10. Percentage of total tickets issued via DTS.
5
11. Percentage of total tickets issued via DTS Touch.
36
12. Percentage of total tickets issued via Traditional.
59
13. Number of refunds, exchanges and voids.
88
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
6
16. Number of tickets issued electronically versus paper.
1493
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
56
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
4
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
16
22. Percentage of tickets utilizing IBA billing.
84
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Vance AFB
City:
Vance AFB
State/Country:
OK
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
1013
2. Gross Number of international air/rail tickets.
74
3. Gross Number of air/rail tickets.
1087
4. Number of car/hotel bookings with air/rail ticket involved.
228
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
101
8. Gross Number of tickets issued via DTS Touch.
127
9. Gross Number of tickets issued via Traditional.
859
10. Percentage of total tickets issued via DTS.
9
11. Percentage of total tickets issued via DTS Touch.
12
12. Percentage of total tickets issued via Traditional.
79
13. Number of refunds, exchanges and voids.
69
14. Number of tickets reissued after ticket issuance to include en route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
1087
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
52
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
5
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
9
22. Percentage of tickets utilizing IBA billing.
91
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Goodfellow AFB
City:
Goodfellow AFB
State/Country:
TX
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
3690
2. Gross Number of international air/rail tickets.
734
3. Gross Number of air/rail tickets.
4424
4. Number of car/hotel bookings with air/rail ticket involved.
428
5. Number of car/hotel only bookings (without an air segment).
211
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
353
8. Gross Number of tickets issued via DTS Touch.
657
9. Gross Number of tickets issued via Traditional.
3414
10. Percentage of total tickets issued via DTS.
8
11. Percentage of total tickets issued via DTS Touch.
15
12. Percentage of total tickets issued via Traditional.
77
13. Number of refunds, exchanges and voids.
0
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
0
17. Percentage of tickets issued electronically versus paper from overall transactions.
0
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
65
22. Percentage of tickets utilizing IBA billing.
35
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name
Joint Base San Antonio – (Lackland AFB)
City:
San Antonio
State/Country:
TX
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
31431
2. Gross Number of international air/rail tickets.
3706
3. Gross Number of air/rail tickets.
35137
4. Number of car/hotel bookings with air/rail ticket involved.
8506
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
6333
8. Gross Number of tickets issued via DTS Touch.
8221
9. Gross Number of tickets issued via Traditional.
20583
10. Percentage of total tickets issued via DTS.
18
11. Percentage of total tickets issued via DTS Touch.
23
12. Percentage of total tickets issued via Traditional.
59
13. Number of refunds, exchanges and voids.
2963
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
35137
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
768
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
2
20. Number of bus charters.
312
21. Percentage of tickets utilizing CBA billing.
51
22. Percentage of tickets utilizing IBA billing.
49
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Joint Base San Antonio - Randolph AFB
City:
San Antonio
State/Country:
TX
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
14450
2. Gross Number of international air/rail tickets.
1566
3. Gross Number of air/rail tickets.
16016
4. Number of car/hotel bookings with air/rail ticket involved.
5909
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
1140
8. Gross Number of tickets issued via DTS Touch.
11449
9. Gross Number of tickets issued via Traditional.
3427
10. Percentage of total tickets issued via DTS.
7
11. Percentage of total tickets issued via DTS Touch.
71
12. Percentage of total tickets issued via Traditional.
21
13. Number of refunds, exchanges and voids.
1875
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
12
16. Number of tickets issued electronically versus paper.
16016
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
1
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
16
22. Percentage of tickets utilizing IBA billing.
84
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Joint Base San Antonio –Ft Sam Houston
City:
Ft Sam Houston
State/Country:
TX
Agency:
Air Force
1. Gross Number of domestic air/rail tickets issued for this location.
24148
2. Gross Number of international air/rail tickets issued for this location.
5552
3. Gross Number of air/rail tickets issued for this location.
29700
4. Gross Number of tickets issued through DTS for this location, without CTO agent intervention.
368
5. Number of refunds, exchanges and voids serviced by CTO agent for this location.
4057
6. Percentage of overall transactions involving refunds, exchanges, and voids serviced by the CTO agent for this location.
12
7. Number of tickets issued electronically versus paper serviced by CTO agent for this location.
29039
8. Percentage of tickets issued electronically versus paper from overall transactions serviced by CTO agent for this location.
98
9. Number of tickets issued for leisure in conjunction with official travel serviced by CTO agent for this location.
380
10. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions serviced by CTO agent for this location.
1
11. Number of car/hotel bookings with air/rail ticket involved serviced by CTO agent for this location.
7642
12. Number of car/hotel only bookings (without an air segment) serviced by CTO agent for this location.
0
13. Percentage of tickets issued by CTO agent for this location utilizing CBA billing.
57.0
14. Percentage of tickets issued by CTO agent for this location utilizing IBA billing.
43.0
15. Percentage of tickets issued by CTO agent for this location utilizing GTR/LOPA billing.
0.0

Additional Comments: Ft Sam Houston will transition from its current contract at the end of contract expiration date to the successful Offeror in September 2011.

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Laughlin AFB
City:
Laughlin AFB
State/Country:
TX
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
1094
2. Gross Number of international air/rail tickets.
95
3. Gross Number of air/rail tickets.
1189
4. Number of car/hotel bookings with air/rail ticket involved.
151
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
155
8. Gross Number of tickets issued via DTS Touch.
32
9. Gross Number of tickets issued via Traditional.
1002
10. Percentage of total tickets issued via DTS.
13
11. Percentage of total tickets issued via DTS Touch.
3
12. Percentage of total tickets issued via Traditional.
84
13. Number of refunds, exchanges and voids.
76
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
1189
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
0
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
9
22. Percentage of tickets utilizing IBA billing.
91
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

Main Site Name:
Sheppard AFB
City:
Sheppard AFB
State/Country:
TX
Agency:
Air Force
1. Gross Number of domestic air/rail tickets.
8132
2. Gross Number of international air/rail tickets.
1262
3. Gross Number of air/rail tickets.
9394
4. Number of car/hotel bookings with air/rail ticket involved.
806
5. Number of car/hotel only bookings (without an air segment).
0
6. Is this location a CTO staffed office?
Yes
7. Gross Number of tickets issued via DTS.
657
8. Gross Number of tickets issued via DTS Touch.
1384
9. Gross Number of tickets issued via Traditional.
7353
10. Percentage of total tickets issued via DTS.
7
11. Percentage of total tickets issued via DTS Touch.
15
12. Percentage of total tickets issued via Traditional.
80
13. Number of refunds, exchanges and voids.
481
14. Number of tickets reissued after ticket issuance to include en-route changes.
0
15. Percentage of overall transactions involving refunds, exchanges, and voids.
0
16. Number of tickets issued electronically versus paper.
9394
17. Percentage of tickets issued electronically versus paper from overall transactions.
100
18. Number of tickets issued for leisure in conjunction with official travel.
1
19. Percentage of tickets issued for leisure in conjunction with official travel from overall transactions.
0
20. Number of bus charters.
0
21. Percentage of tickets utilizing CBA billing.
85
22. Percentage of tickets utilizing IBA billing.
15
23. Percentage of tickets utilizing GTR/LOPA billing.
0

Significant amount of trainees requiring LICWO, one-on-one travel guidance, large influx of travelers on short notice, cash/credit card transactions, high volume of non-automated transactions.

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