The file's text, extracted by GovTribe without its formatting.
AUTHORIZED
FSS MAS Consolidated PRICELIST
SPECIAL ITEM NUMBER 54151S—INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES
SPECIAL ITEM NUMBER 561422-- AUTOMATED CONTRACT CENTER SOLUTIONS
SPECIAL ITEM NUMBER 561422STLOC—
PSC Code D399 IT Facility Operation and Maintenance
PSC Code D399 IT Systems Development Services
PSC Code D399 IT Systems Analysis Services
PSC Code D399 Automated Information Systems Design and Integration Services
PSC Code D308 Programming Services
PSC Code D399 IT Backup and Security Services
PSC Code D399 IT Data Conversion Services
PSC Code D399 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services
PSC Code D399 IT Network Management Services
PSC Code D399 Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services
PSC Code D399 Other Information Technology Services, Not Elsewhere Classified
SALIENT FEDERAL-SGIS, INC.
4000 Legato Road, Suite 600
Fairfax, VA
22033-4055
USA
(703) 891-8605 www.salientcrgt.com Contract Number: GS-35F-0609S Period Covered by Contract: 8/31/2021 – 8/30/2026 Pricelist current through Modification P0051 dated August 31, 2021 All IT Professional Services and ordering information is this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System (http://www.gsaadvantage.gov).
CUSTOMER INFORMATION
1. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded prices.
Special Item No. 54151S—IT Professional Services Special Item No. 561422 – Automated Contract Center Solutions
Special Item No. ANCILLARY 1b.
lb. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. The price is the Government price based on a unite of one. Exclusive of any quantity dollar volume, prompt payment or any other concession affecting the price. Those contracts that have unit prices based on the geographic location of the customer should show the range of the lowest price, an cite the areas to which the prices apply.
Not Applicable.
1c.
1c. If the contractor is proposing hourly rates. A description of all corresponding job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.
See GSA Pricing is on Page 10-58 2.
Maximum Order
SIN 54151S Information Technology (IT) Professional Services: $500,000.00
SIN 561422 Automated Contact Center Solutions: $500,000.00
3. Minimum Order:
Special Item No. 54151S- IT Professional Service is $100.00.
Special Item No. 561422- Automated Contact Center Solutions is $100.00
4. Geographic Scope of Coverage: Domestic delivery only.
5. Point(s) of production (city, county, and State or foreign country):
Salient Federal-SGIS, Inc.
4000 Legato Rd, Suite 600
Fairfax, VA 2203-4055
Phone: 703-891-8605
Fax: 703-891-8201
Email: Robert.cook@govcio.com
6. Discount from list prices or statement of net price.
See GSA Awarded pricing. All prices are NET. Basic discounts have been deducted.
7. Payment Address:
Salient Federal-SGIS Inc.
4000 Legato Road, Suite 600 Fairfax, VA 22033-4055 Phone: 703-891-8584 Fax: 703-891-8201
Email: Lori.Bookhart@govcio.com
8. Warranty/Guarantee Provisions: Not applicable.
9. Export Packing Charges: Not applicable.
10. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level). Purchase at, or below the micro purchase threshold.
11. Terms and conditions of rental, maintenance, and repair – Not applicable.
12. Terms and conditions of Installation – Not applicable
13. Terms and conditions for any other services --Not applicable
14. List of service and distribution points: Not applicable
15. List of Participating Dealers: Not applicable
16. Preventive maintenance: Not applicable
17. Environmental Attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not applicable
Section 508 Compliance: If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.
18. Data Universal Numbering Systems (DUNS) Number: 112693358
19. Notification regarding registration in Central Contractor Registration (CCR) database. Active in SAM. Registration valid through September 02, 2021.
SPECFIC INSTRUCTIONS FOR SIN 54151S-- IT PROFESSIONAL SERVICES:
Not applicable
SPECFIC INSTRUCTIONS FOR SIN 561422 – AUTOMATED CONTACT CENTER SOLUTIONS:
Not applicable Detailed Labor Category Descriptions – Ancillary
| Labor Category |
| Description |
| Minimum Education |
| Minimum Years of Experience |
| Administrator I |
| Functional Responsibilities: Perform duties to provide a wide range of administrative, secretarial, and clerical support services related to assigned program. |
| Education: HS Diploma. |
| Experience: 1-2 years of related administrative, clerical, reporting, coordination, communications, and computer skills training. |
| Administrator II |
| Functional Responsibilities: Perform duties to provide a wide range of administrative, secretarial, and clerical support services related to assigned program. |
| Education: HS Diploma. |
| Experience: 3-5 years of related administrative, clerical, reporting, coordination, communications, and computer skills training. |
| Administrator III |
| Functional Responsibilities: Perform duties to provide a wide range of administrative, secretarial, and clerical support services related to assigned program. |
| Education: BA/BS degree or equivalent experience. |
| Experience: 6+ years of related administrative, clerical, reporting, coordination, communications, and computer skills training. |
| Administrator IV |
| Perform duties to provide a wide range of administrative, secretarial, and clerical support services related to assigned program. |
| BA/BS degree or equivalent experience. |
| 8+ years of related administrative, clerical, reporting, coordination, communications, and computer skills training. |
| Artist |
| Functional Responsibilities: Participates in the design, layout, and production of brochures, pamphlets, briefings, displays, and other materials; makes recommendations on methods and materials; assist in the creation of overhead presentations, including graphics, charts, photos, and clip-art; creates displays to represent certain accomplishments to be highlighted; creates other graphic materials at client request, including scanned documents, photography, or signs; determines style, size and arrangement of type and illustrations; may participate in the design and creation of videos using computer and video equipment and cameras; may work from rough sketches, engineering drawings or other documentation; may exercise creative judgment by translating needs into graphics capabilities; uses various computer graphics software programs. |
| Education: BA/ BS degree in Arts or equivalent degree. |
| Experience: 8 years’ experience in computer graphics or equivalent. Must have demonstrable computer-graphic artwork skills. Must have extensive experience using Adobe Photoshop. Quick turn-around without compromising quality is essential. Candidate must be able to create computer-generated stereo 3D images. Excellent communication skills and ability to work closely with top managers. |
| Audio Visual Technician I |
| Functional Responsibilities: Provide audio-visual support in filming, editing, sound, lighting and/or equipment repair. |
| Education: HS Diploma. |
| Experience: 2 years related experience. |
| Audio Visual Technician II |
| Functional Responsibilities: Provide audio-visual support in filming, editing, sound, lighting, and/or equipment repair. |
| Education: HS Diploma. |
| Experience: 4 years related education and/or experience. |
| CAD Operator |
| Works closely with design originators, preparing drawings of unusual, complex, or original designs, which require a high degree of precision. Develops layouts, plans, sections, isometrics, and details, utilizing state-of-the art CAD/CAM computer programs, as necessary. Performs unusually difficult assignments requiring considerable initiative, resourcefulness, and drafting expertise. Assures that anticipated problems in manufacture, assembly, installation, and operation are resolved by the drawing produced. Exercises independent judgment in selecting and interpreting data based on knowledge of the design intent. Although working primarily as a drafter, may occasionally interpret general designs prepared by others to complete minor details. May provide advice and guidance to lower level drafters or serve as coordinator and planner for large and complex drafting projects. |
| High School Diploma or GED. |
| 2 years’ experience in drafting/illustrating experience, to include computerized drafting applications, digital imaging techniques, use of AutoCAD. |
| Clerk/Typist |
| The Data Entry Clerk performs data entry and basic support for project and program operations. Duties may include data entry into spreadsheets or databases for further analysis, performs data entry verification, and performs data entry format programs. |
| High School Diploma or GED or equivalent experience. |
| 1-2 years of related experience |
| Contract Administrator |
| Possesses demonstrated knowledge and experience applying contract administration methodologies and principles to address client needs. Applies contract administration techniques in the evaluation of project objectives and contributes to the implementation of strategic direction. Performs contract administration functions including contract close-out, de-obligation of funds, evaluation of contracts, and proper documentation and maintenance of contract files. Creates contract monitoring processes and measurements to support project objectives. Conducts activities in support of project team’s objectives. Works closely with Senior Contracts Administrator, Junior Contracts Administrator, Subcontracts Administrator, and Program/Project Managers. Directs the activities of junior staff as necessary. |
| A high school diploma is required. With an associate degree, 6 (instead of 8) years of experience is acceptable. With a bachelor’s degree, 4 (instead of 8) years of experience is acceptable |
| 8 years of experience is required. It is preferred that at least 2 of these 8 years of experience be in the Government acquisition environment. |
| Contracts Financial Analyst |
| Responsible for managing, preparing, administering, and directing the control of the budget for the program and for analyzing finance requirements and structures. Conducts detailed financial analysis and prepares reviews and/or evaluates financing alternatives and proposals. Interprets and implements cost proposal estimating, pricing and documentation requirements. Reviews and approves recommendations for financial planning and control. Coordinates financing transactions and special financing studies. |
| Bachelor’s Degree or equivalent experience |
| 10 years of experience in the field. |
| Cost Analyst |
| Assists in performance of Functional Economic Analysis (FEA) to evaluate the costs of alternative ways to accomplish functional objectives. Works with Cost Analyst Level II in stating investment costs, benefits, and risks as a net change to the functional baseline cost, the cost of doing business now and in the future. Assists in ensuring that cross-functional security, and other integration issues are addressed. |
| Bachelor’s Degree or equivalent experience |
| Two years’ experience with information systems. Ability to provide technical and financial justifications, obtained by collecting information relevant to the decision and displaying that information in standard formats. |
| Digital Design Engineer |
| Functional Responsibilities: Transforms initial rough product designs using computer aided design (CAD) into working documents. Reviews engineering drawing and designs to ensure adherence to established specifications and standards. |
| Education: AA degree or equivalent degree. |
| Experience: 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected. |
| Drafter |
| Prepares drawings of simple, easily visualized structures, systems, parts or equipment from sketches or marked-up prints. Uses a computer and templates or uses a compass and other equipment needed to complete assignments. Drawings fit familiar patterns and present few technical problems. |
| High School Diploma or GED. |
| 2-5 years of experience in the field or in a related area. |
| Electromechanical Designer |
| Functional Responsibilities: Applies engineering disciplines for the planning, analysis and design of electronic systems. Develops appropriate techniques and methodologies for problem solutions. |
| Education: BA/BS degree in Engineering or related field. |
| Experience: 10+ years of experience as an RF electromechanical Computer Aided Design (CAD) designer. Familiarity with the latest version of AutoCAD and at least one of the industry standard PC board layout software packages. |
| Electronic Technician |
| Performs fabrication, integration, test and evaluation tasks for electronic and electro-mechanical systems. Performs installation, troubleshooting and test efforts at field and shipboard sites. |
| High School Diploma or equivalent. |
| 2-5 years of experience in the field or in a related area. |
| Entry Level Logistics Specialist |
| Responsible for the execution and coordination of logistics support activities. Supporting the purchase of identified hardware and software, integration into the production environment, review of current service agreements, renewing when required and terminating when no longer required, as they pertain to both hardware and software maintenance support, and update information in a database. Provide functional support in the acquisition of materials, providing inventory control and asset management, conducting physical audits for both hardware and software, and the distribution and disposal of equipment. Serve as liaison between customers and management team to ensure customer requirements are understood and completed when requested. Coordinate efforts with other sites as required. |
| Associates Degree or completion of a technical school program in related area or the equivalent years in experience. |
| 0-2 years minimum experience providing logistics support of IT related activities. |
| Junior Logistics Specialist |
| Responsible for the execution and coordination of logistics support activities. Supporting the purchase of identified hardware and software, integration into the production environment, review of current service agreements, renewing when required and terminating when no longer required, as they pertain to both hardware and software maintenance support, and update information in a database. Provide functional support in the acquisition of materials, providing inventory control and asset management, conducting physical audits for both hardware and software, and the distribution and disposal of equipment. Serve as liaison between customers and management team to ensure customer requirements are understood and completed when requested. Coordinate efforts with other sites as required. |
| Requires BA/BS degree in logistics or a business discipline or relevant industry certificate or equivalent experience. |
| 2-4 years minimum experience providing logistics support of IT related activities. |
| Logistics Specialist |
| Functional Responsibilities: Responsible for the execution and coordination of logistics support activities. Supporting the purchase of identified hardware and software, integration into the production environment, review of current Service Support Agreements, renewing when required and terminating when no longer required, as they pertain to both hardware and software maintenance support, and update information in the ILS Management Database. Provide ILS functional support in the acquisition of materials, providing inventory control and asset management, conducting physical audits for both hardware and software, and the distribution and disposal of equipment. Serve as liaison between customers and ILS management team to ensure customer requirements are understood and completed when requested. Coordinate efforts with other sites as required. |
| Education: Requires BA/BS degree in logistics or a business discipline. |
| Experience: 4 years minimum experience providing logistics support of IT related activities. |
| Program Support - Junior |
| Provides routine project/program staff support in functions areas such as contract administration, estimating, subcontract administration, financial analysis, integrated scheduling, operations, requirements, infrastructure, and personnel security |
| Associates Degree or equivalent experience. |
| 2 years in related field |
| Program Support |
| Provides routine project/program staff support in functions areas such as contract administration, estimating, subcontract administration, financial analysis, integrated scheduling, operations, requirements, infrastructure, and personnel security |
| Bachelor’s Degree or equivalent experience. |
| 4 years in related field. |
| Senior Field Service Technician I |
| Functional Responsibilities: Installations, scheduled service work, preventative maintenance, and on-site repairs. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. |
| Education: BS degree required. |
| Experience: 2+ years related experience. |
| Senior Field Service Technician II |
| Functional Responsibilities: Installations, scheduled service work, preventative maintenance, and on-site repairs. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Perform a variety of tasks. Work under general supervision. A certain degree of creativity and latitude is required. |
| Education: BS degree required. |
| Experience: 4+ years related experience. |
| Sr. Stress Dynamics Engineer |
| Functional Responsibilities: Extensive experience in mechanical engineering; demonstrated proficiency in solving complex mechanical \hardware design and development; strong capability to work with subsystem engineers in a dynamic team environment; well-developed systems engineering perspective and ability to flow down requirements; extensive expertise in composite materials, structures, and/or mechanisms. |
| Education: BA/BS degree. |
| Experience: 5 - 10 years’ work experience in similar field. |
Ancillary SIN
GS-35F-0609S
GSA Labor Category Title
| 8-31-2021 thru 8/30/2022 |
| 8-31-2022 thru 8/30/2023 |
| 8-31-2023 thru 8/30/2024 |
| 8-31-2024 thru 8/30/2025 |
| 8-31-2025 thru 8/30/2026 |
| Administrator I |
| $58.01 |
| $59.11 |
| $60.24 |
| $61.38 |
| $62.55 |
| Administrator II |
| $77.90 |
| $79.38 |
| $80.89 |
| $82.43 |
| $83.99 |
| Administrator III |
| $116.25 |
| $118.46 |
| $120.71 |
| $123.00 |
| $125.34 |
| Administrator IV |
| $137.01 |
| $139.61 |
| $142.27 |
| $144.97 |
| $147.72 |
| Artist |
| $108.34 |
| $110.40 |
| $112.50 |
| $114.63 |
| $116.81 |
| Audio Visual Technician I |
| $119.47 |
| $121.74 |
| $124.05 |
| $126.41 |
| $128.81 |
| Audio Visual Technician II |
| $146.81 |
| $149.60 |
| $152.44 |
| $155.34 |
| $158.29 |
| CAD Operator |
| $51.44 |
| $52.42 |
| $53.41 |
| $54.43 |
| $55.46 |
| Clerk/Typist |
| $26.96 |
| $27.47 |
| $27.99 |
| $28.53 |
| $29.07 |
| Contract Administrator |
| $73.27 |
| $74.66 |
| $76.08 |
| $77.53 |
| $79.00 |
| Contracts Financial Analyst |
| $191.70 |
| $195.34 |
| $199.05 |
| $202.84 |
| $206.69 |
| Cost Analyst |
| $59.22 |
| $60.35 |
| $61.49 |
| $62.66 |
| $63.85 |
| Digital Design Engineer |
| $126.66 |
| $129.07 |
| $131.52 |
| $134.02 |
| $136.56 |
| Drafter |
| $75.89 |
| $77.33 |
| $78.80 |
| $80.30 |
| $81.82 |
| Electromechanical Designer |
| $112.44 |
| $114.58 |
| $116.75 |
| $118.97 |
| $121.23 |
| Electronic Technician |
| $49.17 |
| $50.10 |
| $51.06 |
| $52.03 |
| $53.01 |
| Entry Level Logistics Specialist |
| $78.52 |
| $80.01 |
| $81.53 |
| $83.08 |
| $84.66 |
| Junior Logistics Specialist |
| $93.59 |
| $95.37 |
| $97.18 |
| $99.03 |
| $100.91 |
| Logistics Specialist |
| $123.02 |
| $125.36 |
| $127.74 |
| $130.17 |
| $132.64 |
| Program Support - Junior |
| $59.68 |
| $60.81 |
| $61.97 |
| $63.15 |
| $64.35 |
| Program Support |
| $68.64 |
| $69.94 |
| $71.27 |
| $72.63 |
| $74.01 |
| Senior Field Service Technician I |
| $77.41 |
| $78.88 |
| $80.38 |
| $81.91 |
| $83.46 |
| Senior Field Service Technician II |
| $86.89 |
| $88.54 |
| $90.22 |
| $91.94 |
| $93.68 |
| Sr. Stress Dynamics Enginee |
| $224.25 |
| $228.51 |
| $232.85 |
| $237.28 |
| $241.78 |
Detailed Labor Category Descriptions – 54151S
| Labor Category |
| Description |
| Minimum Education |
| Minimum Years of Experience |
| Junior Analyst |
| Gather, analyze, document, and validate business and / or technical needs. Documents business and / or technical needs using advanced textual, and visual, modeling deliverables. Identify, manage, and track business and technical needs objectives throughout the project’s lifecycle as directed. Participate in project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. |
| BA/BS degree or equivalent experience. |
| 0-2 years related experience. |
| Analyst |
| Gather, analyze, document, and validate business and/or technical needs. Documents business and/or technical needs using advanced textual, and visual, modeling deliverables. Identifies, manages, and tracks business and technical needs objectives throughout the project’s lifecycle. Assist in leading project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. Assist in leading day-to-day business interaction and business expectations in relationship to assigned deliverables, with the guidance of functional manager, project manager. Identify, evaluate, and communicate issues and risks, related to business processes to project, IT and business unit management, developing mitigation strategies in collaboration with business and project team members. |
| BA/BS degree or equivalent experience. |
| 2-5 years related experience. |
| Senior Analyst |
| Functional Responsibilities: Leads the gathering, analysis, documentation, and validation of business and / or technical needs. Documents business and / or technical needs using advanced textual, and visual, modeling deliverables. Identifies, manages, and tracks business and technical needs objectives throughout the project’s lifecycle. Leads project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. Lead day-to-day business interaction and business expectations in relationship to assigned deliverables, with the guidance of functional manager, project manager. Identifies, evaluates, and communicates issues and risks, related to business processes to project, IT and business unit management, developing mitigation strategies in collaboration with business and project team members. |
| Education: BA/BS degree preferred. |
| Experience: 5+years related experience. |
| Application Tester |
| Develops and executes test plans, procedures, schedules and scenarios for unit, process, function, system integration and acceptance testing. Consults with the development and/or requirements team to coordinate and test applications. Creates automated test scripts and tests existing applications for compliance with upgrades. Ensures new applications and software modifications meet requirements and operate satisfactorily in the system environment. Ensures the software interfaces with both new and existing systems. May build test environments to include configuring and installing appropriate software. Writes detailed test plans, procedures and scenarios. Documents both the successes and failures of all executed test procedures. Ensures all tools, methodologies, technologies and programming languages remain current. |
| Bachelor's degree or equivalent experience. |
| 2 to 4 years’ experience; educational credentials may be substituted for years of experience. |
| Communications Engineer I |
| Provides technical support for telecommunications activities including planning, designing, installing, and maintaining large telecommunications networks. Develops, operates, and maintains voice, video, and/or data communications systems. Applies telecommunications engineering principles and theory to propose design and configuration alternatives. Evaluates existing communications systems to identify deficiencies and performance improvements. Consults with user personnel to ensure that problems have been properly identified and that the solution will meet the requirements. Analyzes system performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols. Performs system analyses and feasibility studies concerning communications and communication networks. Prepares studies and gives presentations on communications concepts. Provides technical guidance to other personnel concerning data communications requirements. Participates in preparing specifications for acquiring commercially available data communications networks. |
| BS degree or equivalent experience |
| 5 years of related experience |
| Communications Network Specialist |
| Schedules conversions and cutovers. Oversees network control center. Designs and optimizes network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities. Coordinates requirements with all responsible users and sites. Analyzes network character issues and recommends procurements, removals and modifications on network components. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Level I personnel. |
| Bachelor's degree or equivalent experience |
| 6 years of related experience |
| Computer Operator III |
| Installs, tests, troubleshoots programs, maintains, and repairs digital switching equipment, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. Analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors. Maintain manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records and spare parts inventories. |
| HS Diploma, GED, or equivalent experience |
| 3 years of progressive experience in computer systems operations. Two (2) years of practical experience in data entry and formatting via common productivity tools such as the Microsoft Office Suite. Capable of typing at a rate of 40 words per minute. |
| Computer Operator IV |
| Functional Responsibilities: Installs, tests, troubleshoots programs, maintains, and repairs digital switching equipment, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. Analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors. Maintain manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records and spare parts inventories. |
| Education: HS Diploma or GED |
| Experience: 6 years of progressive experience in computer systems operations. Five (5) years of practical experience in data entry and formatting via common productivity tools such as the Microsoft Office Suite. Capable of typing at a rate of 40 words per minute. |
| Computer Systems Analyst |
| Must be comfortable in analyzing and programming applications on large-scale on mid-tier computers (or LAN-based) with a minimum of one year of design and programming of moderately complex ADP systems. Develops requirements for information systems form a project's inception to conclusion. Develops required specifications for simple to moderately complex systems. Assists senior computer systems analyst in preparing input and test data for the proposed system. |
| Education: AA degree or equivalent degree |
| 0-2 year of experience in related field |
| Computer Systems Analyst I |
| Functional Responsibilities: Applies systems analysis and design skills in an area such as a record keeping or scientific operation. A system of several varied sequences or formats is usually developed, e.g., develops systems for maintaining depositor accounts in a bank, maintaining accounts receivable in a retail establishment, maintaining inventory accounts in a manufacturing or wholesale establishment, or processing a limited problem in a scientific project. Requires competence in most phases of system analysis and knowledge of pertinent system software and computer equipment and of the work processes, applicable regulations, workload, and practices of the assigned subject-matter area. Recognizes probable interactions of related computer systems and predicts impact of a change in assigned system. |
| Education: AA degree or equivalent degree |
| Experience: 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. |
| Computer Systems Analyst II |
| Functional Responsibilities: Applies systems analysis and design techniques to complex computer systems in a broad area such as manufacturing; finance management; engineering, accounting, or statistics; logistics planning; material management, etc. Produces innovative solutions for a variety of complex problems. Maintains and modifies complex systems or develops new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. Guides users in formulating requirements; advises on alternatives and on the implications of new or revised data processing systems; analyzes resulting user project proposals, identifies omissions, and errors in requirements and conducts feasibility studies; recommends optimum approach and develops system design for approved projects. Interprets information and informally arbitrates between system users when conflicts exist. May serve as lead analyst in a design subgroup, directing and integrating the work of one or two lower-level analysts, each responsible for several programs. |
| Education: BA/BS degree in Technical field. |
| Experience: 5 years of experience in the field or in a related area. Requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas. |
| Computer Systems Analyst III |
| Must work independently or under general direction on complex application problems involving all phases of systems analysis. At least five years’ experience in analysis and design of business applications for complex, large-scale, or mid-tier computer systems, or LAN-based systems. Analyzes and evaluates user needs and identifies resources required for each task to determine functional requirements; conceptualizes, develops, and implements complex systems designed to meet client requirements; defines systems objectives and prepares system design specifications to meet requirements; designs, develops, implements, and tests new systems or modifies existing systems |
| Education: BA/BS degree in Technical field. |
| 8 year of experience in related field |
| Computer Systems Engineer |
| Must be thoroughly familiar with computer operating systems and be capable of performing system administration and network administration functions to include managing of software and hardware maintenance, utilizing contractor services as applicable, backup procedures, problem troubleshooting, user support, system security and other normal administration requirements. Applies standard practices and techniques in specific engineering assignments. Prepares data and documentation when applicable. Instructs, as required, engineering technicians. Must have a substantial background in communications and communications connectivity. |
| BS degree or equivalent experience |
| 8+ years of related experience |
| Configuration Management Analyst IV |
| Functional Responsibilities: Support revision control of all software and hardware configuration items, perform configuration audits and software installations as required. Documentation reviews relating to software and hardware installations. Technical POC for day-to-day activities related to specific systems. Organize workflow and resources with the CM Branch Chief. Identify the COTS, GOTS, firmware, custom SW and documentation (CIs) for each system. Configuration Change Control, Configuration Status Accounting, and Configuration Audits. External audits will require interfacing with a Field Service Representatives/Trusted Agent on a non-interference basis with production needs. Software Installations - Assisting the system administrator with the planning and installation of custom software releases and upgrades. |
| Education: BA in a business discipline or BS in a technical discipline. |
| Experience: 3 years minimum experience in a related computer administration or software configuration management function. |
| Configuration Management Analyst V |
| Functional Responsibilities: Support revision control of all software and hardware configuration items; perform configuration audits and software installations as required. Documentation reviews relating to software and hardware installations. Customer interface required. Technical point of contact for day-to-day activities related to specific systems. Organize workflow and resources with the CM Branch Chief. Configuration Identification (CI) - Identify the COTS, GOTS, firmware, custom SW and documentation (CIs) for each system. Perform Configuration Change Control, Configuration Status Accounting, Configuration Audits, Software Installations, and Coordinate multi-site activities and various other daily activities as tasked by the Dept. Manager or Branch Chief. |
| Education: BA in a business discipline or BS in a technical discipline. |
| Experience: 5 years minimum experience in a related computer administration or software configuration management function. |
| Configuration Manager I |
| Functional Responsibilities: Guarantees integrity of software, hardware, and COTS. Oversee all CM site activities. Supports CM personnel in installation and audit coordination activities, works with other CM Branch Chiefs, track planned installs, keep CM team informed of TS activities. Represent CM staff at meetings, when needed. Configuration Management Board (CMB) interface, as needed. Manage site CM transition activities. Attend transition team meetings as necessary. Provides primary POC for CM related activities for site. |
| Education: BA/BS degree in a technical discipline is preferred. |
| Experience: 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. |
| Configuration Manager II |
| Functional Responsibilities: Provides functional support to existing baseline systems. Work entails maintaining the existing systems baseline, monitoring and analyzing segment performance metrics, and reviewing and maintaining system documentation. Position also includes involvement with technology insertion on the above-mentioned systems and routine communication with web managers. |
| Education: BA/BS degree in systems engineering or other related technical discipline or equivalent experience. |
| Experience: 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. |
| Configuration Manager III |
| Performs configuration control, change control, and audits (physical and functional) of hardware, software, and documentation for a project or program in accordance with established policies and procedures. Ensures all required documentation is maintained during integration and development activity, involving all tools and applications transitioning to the baseline and operations support. Configuration change tracking and documentation control includes, but is not limited to concepts of operation, requirements identification and documentation, preliminary and detailed system definition, system design review, performance monitoring tools and production software. Develops the agenda for board meetings, notifies board members of meetings, enters board related information and data into the appropriate databases, and troubleshoots problems related to Configuration Control Board action items and issues. Processes discrepancy reports, requirements documents, build reports, investigation reports, request for changes and operation change requests. |
| Education: BA/BS degree in systems engineering or other related technical discipline or equivalent experience. |
| 5-13 years’ experience |
| Consultant I |
| Applies wide application of principles, theories, and concepts in their field and provides solutions to a wide range of difficult problems with imaginative and thorough solutions. Works under very general supervision and results are reviewed upon completion for adequacy in meeting objectives; erroneous decisions or failure to achieve results normally causes serious program delays and considerable expenditure of resources. Has frequent internal and external customer contacts and represents the organization in providing solutions to difficult technical problems related to specific projects. |
| BA/BS Degree or equivalent years in experience |
| Experience: 1-2 years’ experience |
| Consultant II |
| Functional Responsibilities: Apply advanced concepts, theories, and principles, contributes toward development of new principles and concepts; works unusually complex problems with consultative direction rather than formal supervision; erroneous decisions would normally result in failure to achieve goals critical to major organizational objectives and damage the image of the organization’s technological capability; advises top management and customers on advanced technical research studies/applications; managerial/leadership experience or necessary skills. |
| Education: Typically, an advanced degree |
| Experience: 1-2 years’ experience |
| Consultant III |
| Applies extensive expertise as a generalist or specialist; solves complex problems that require the regular use of ingenuity and creativity; work is performed without appreciable direction and is reviewed for desired results from a relatively long time perspective; erroneous decisions would normally result in failure to achieve critical organizational objectives; may function in project leadership roles and represents the organization as prime customer contact on significant technical matters on contracts. |
| Education: Typically, an advanced degree. |
| Experience: 5+ years’ experience. |
| Consultant IV |
| Functional Responsibilities: Wide application of principles, theories, and concepts in their field and provides solutions to wide range of difficult problems with imaginative and thorough solutions; work under general supervision, results are reviewed upon completion for adequacy in meeting objectives; erroneous decisions or failure to achieve results normally causes serious program delays and considerable expenditure of resources; frequent internal and external customer contacts and represents the organization in providing solutions to difficult technical problems related to specific projects. |
| Education: Typically, an advanced degree. |
| Experience: 9+ years’ experience. |
| Consultant V |
| Functional Responsibilities: Limited to full use and/or application of standard principles, theories, concepts, and techniques; provide solutions to a variety of problems of limited scope; supervision can be close or general while following established procedures; erroneous decisions may cause delays in program schedules but generally can be overcome without serious effects; contact is primarily intra-organizational with infrequent inter-organizational and outside customer contacts. |
| Education: BA/BS degree. |
| Experience: 14+ years’ experience. |
| Cyber Security Ops Specialist 1 |
| Respond to real-time alerts and suspected intrusion events. Assess events for impact to operations, and flag for further analysis. |
| 8570-compliant certification or equivalent experience |
| 2-4 years applicable experience |
| Cyber Security Ops Specialist 2 |
| Experienced specialist in the response to real-time alerts and suspected intrusion events. Assess event's impact to operations, and flag for further analysis. |
| 8570-compliant certification; additional technical training and certifications or equivalent experience |
| 4-6 years of applicable experience |
| Cyber Security Ops Specialist 3 |
| Technical lead for the response to real-time alerts and suspected intrusion events, determination of impact to operations, and coordination of further analysis. Oversee state of health for Cyber Operations; inform leadership and coordinate actions. |
| 8570-compliant certification, Bachelor's Degree in IT-related discipline or equivalent experience |
| 6-8 years of applicable experience |
| Data Analyst |
| Works under general supervision and will perform program and information systems analysis and control functions. Individual will create, manage and maintain project information related to contractual requirements and cost constraints. |
| Bachelor’s Degree or equivalent experience |
| 3-5 years of experience in the field. |
| Data Base Administrator (DBA) |
| Administers, maintains, and implements policies and procedures for ensuring the security and integrity of the company database. Implements data models and database designs, data access and table maintenance codes; reports/resolves database performance issues, database capacity issues, replication, and other distributed data issues. |
| BA/BS degree or equivalent experience. |
| 0-2 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. |
| Senior DBA |
| Functional Responsibilities: Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the company database. Implements data models and database designs, data access and table maintenance codes; resolves database performance issues, database capacity issues, replication, and other distributed data issues. |
| Education: BS degree required. |
| Experience: 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. |
| Senior DBA II |
| Functional Responsibilities: Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the company database. Implements data models and database designs, data access and table maintenance codes; resolves database performance issues, database capacity issues, replication, and other distributed data issues. |
| Education: BS degree required. |
| Experience: 6 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. |
| Data Entry Specialist |
| Operates a data entry device to record or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Familiar with standard concepts, practices, and procedures within a particular field. |
| High School Diploma or equivalent. |
| 1-3 years of experience |
| Data Management Specialist |
| Specialized experience includes demonstrated experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals. General experience includes increasing responsibilities in DBMS systems analysis and programming. Must demonstrate the ability to work independently or under only general direction. |
| Associate degree or equivalent experience. |
| 3 years of related experience |
| Data/Information Manager |
| Must be able to effectively lead projects. Specialized experience includes demonstrated experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals. General experience includes increasing responsibilities in DBMS systems analysis and programming. Must demonstrate the ability to work independently and provide general direction to team members. |
| Bachelor’s Degree or equivalent experience |
| 5 years of related experience |
| Deployment Specialist I |
| Functional Responsibilities: Provide deployment, installation, modifications, repairs and training & support on computer systems, hardware & software on-site for designated customer. Position covers a variety of tasks for end users including on-site support. Provide systems maintenance support including troubleshooting, problem analyses and assessments for hardware and software systems and assigned projects. Develop, test and implement computer programs. Make recommendations to new end users regarding methods and approaches for using new hardware and software. Assure proper, clear, concise and complete technical guidance for use by technical installers and trainers. At higher levels will project manage customer deployments by assigning personnel and leading team. Must also be familiar with fielded applications design and operation to conduct user training. Communications - knowledgeable in the communications requirements of applications which include TCP/IP connectivity between the client and server. Also requires the ability to install, configure, and maintain various communications configurations such as modem or LAN connections between the client and server components. Act as liaison between the end user and the manufacturer. This includes packaging and tracking all required equipment returns to the manufacturer. Assist with the installation of systems at end-user locations. |
| Education: BA/BS degree, preferably in Information Technology or Computer Science. |
| Experience: 4+ years technical experience. |
| Desktop Support Specialist I |
| Functional Responsibilities: Provide for desktop system moves, adds and changes as well as customer support to standard Windows based desktop computers and their operators. Perform hardware and software installation, system configurations, and upgrades of user workstations. Performs functions necessary to prepare desktop equipment for moves and changes. Performs adds, deletes, and changes for desktop systems. Responds to service queue for tasking in accordance to established guidelines. Provides end-user application support. Installs and configures desktops and peripheral equipment to include printers. |
| Education: BA/BS of Science in CS, IS or other related technical discipline or equivalent experience. |
| Experience: 2 years’ experience (1-year specialized experience in desktop support and installation). |
| Desktop Support Specialist II |
| Functional Responsibilities: Provides system administration, maintenance, and customer support to standard Windows based desktop computers and their operators. Specific duties include supporting the various customers, troubleshooting, and resolving user problems, installation, configuration, maintenance, and deployment of Windows 2000/XP based workstations, diagnostic, isolation of system hardware problems and troubleshooting and repair of software application problems. Support to specific GOTS products in a production-based environment. |
| Education: BA/BS of Science in CS, IS or other related technical discipline or equivalent experience. |
| Experience: 3 years’ experience (1-year specialized experience in systems administration). |
| Developer |
| Functional Responsibilities: Develop Client/Server and Intranet applications using ColdFusion server-side scripting. Provide MS SQL, MySQL or Oracle relational database design in a MS Windows environment. Develop web systems using Java scripts and HTML. Provide software development that includes requirements analysis, design, coding, with integration and test experience. |
| Education: BA/BS degree in Computer Science or Information Systems or equivalent technical degree. |
| Experience: At least 6 years of experience working in the field. |
| Developer - Programmer |
| Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept, user standards, and progress relative to schedules. The work scope also includes responsibility for developing and implementing applications. Will develop plans for Information Technology (IT) systems from project inception to completion. |
| Bachelor’s Degree or equivalent experience. |
| 4 years of experience in the field. |
| Senior Developer - Programmer |
| Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept, user standards, and progress relative to schedules. The work scope also includes responsibility for developing and implementing applications. Will develop plans for Information Technology (IT) systems from project inception to completion. |
| Bachelor’s Degree or equivalent experience. |
| 10 years of experience in the field. |
| Junior Engineer |
| Under close supervision, performs relatively routine engineering analysis, design, development, and testing with the ongoing guidance and direction from more experienced engineers. |
| BS degree required or relevant technical field experience. |
| 0-2 years’ experience. |
| Senior Engineer |
| Functional Responsibilities: Responsible for design, development, implementation, and analysis of technical products and systems. Performs engineering design evaluations. May develop a range of products. Recommends alterations to development and design to improve quality of products and/or procedures. |
| Education: BS degree required. |
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GSA Federal Acquisition Service