MAS - Manhattan Telecommunications Corporation LLC - GS35F0494X

Manhattan Telecommunications Corporation dba MetTel

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! a menu-driven database system. The INTERNET address for GSA Advantage! is:

GSAAdvantage.gov.

General Purpose Commercial Information Technology Equipment, Software and Services

FSC: D309

Contract No.: GS-35F-0494X

Contract Period: July 12, 2011 through July 11, 2026

Price List current through Modification 57

Special Item Nos:

132 52 STLOC, RC Electronic Commerce and Subscription Services

132 53 STLOC, RC Wireless Services

Small Business

Manhattan Telecommunications Corporation, DBA MetTel

55 Water Street, 32nd Floor

New York, NY 10041-3299

Contact: Kandi Hart

Telephone: 571-259-3674

Toll Free: 877-963-8663

Fax: 212-701-8450 www.mettel.net

Prices Shown Herein are Net (Discount Deducted)

For more information on ordering from Federal Supply Schedules, click on the GSA Schedules link at www.gsa.gov/schedules

Contract GS-35F-0494X Contract Dates: July 12, 2011- July 11, 2021

Customer Information

1a. Awarded Special Item Number(s): 132 52, 132 52 STLOC, 132 52 RC, 132 53, 132 53 STLOC, and 132 53 RC See Tables 1 and 2 below.

1b. Lowest Priced Service and Price for Each SIN: 132 52 $0.01 Invoice Payment Service 132 53 $0.029 Additional per minute price in excess of 300,000 Enterprise

Minutes

2. Maximum Order All SINs $500,000

3. Minimum Order: $100

4. Geographic Coverage (Delivery Area): Domestic only: 48 Contiguous states, Alaska, Hawaii, Puerto

Rico, US Territories, Washington, DC

5. Point of Production: New York, NY

6. Discount from List Prices or Statement of Net Price: Prices shown herein are GSA net prices, discount deducted

7. Quantity Discounts: None

8. Prompt Payment Terms: Net 30 days

9a. Government Purchase Cards are accepted up to the micro-purchase threshold.

9b. Government Purchase Cards are not accepted above the micro-purchase threshold.

10. Foreign Items: None

11a. Time of Delivery: As stated on delivery/task order.

11b. Expedited Delivery: Contact contractor

11c. Overnight and 2-day delivery: Contact contractor

11d. Urgent Requirements: Contact contractor

12. F.O. B. point: Destination

13a. Ordering Address: 55 Water Street, 32nd Floor New York, NY 10041-3299

13b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address: 55 Water Street, 32nd Floor New York, NY 10041-3299

15. Warranty provision: Standard Commercial Warranty

16. Export packing charges, if applicable: N/A.

17. Terms and conditions of Government purchase card acceptance: See item 9

18. Terms and conditions of rental, maintenance and repair: N/A

19. Terms and conditions of installation: N/A

20. Terms and conditions of repair parts including date of parts price lists and any discounts from list prices: N/A

20a. Terms and conditions for any other services: N/A

21. List of service and distribution points: N/A

22. List of Participating Dealers: N/A.

23. Preventive Maintenance: N/A

24a. Special attributes such as environmental attributes: N/A

24b. Section 508: N/A

25. Data Universal Number System (DUNS) number: 966868556

26. Notification regarding registration in System for Award Management (SAM) Registered.

About MetTel

MetTel is a leading communications solution provider that bundles the widest selection of technologies into innovative and customized solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to quickly and easily deploy technology-driven voice, data, wireless and cloud solutions nationwide. Headquartered in New York City, MetTel has sales and operations support centers throughout the country, including Salt Lake City, UT, Providence, RI, Atlanta, GA, Santa Clara, CA, Dallas, TX, and Chicago, IL. MetTel currently employs over 350 professionals across technical engineering, account management, customer support, and back of fice functions.

MetTel’s team of highly qualif ied telecommunications product and project engineers specialize in designing customized platforms for clients in various sectors, including healthcare, f inancial services, retail, and government. From service tickets to billing and reporting, MetTel delivers a seamless experience.

MetTel has successfully delivered DSL services, Hosted PBX, Business Trunking, ISDN PRI, SD WAN and other data services to multi-location clients for over 14 years and MPLS and Ethernet networks for over 10 years. We have been a reliab le service provider for the nation’s leading retail chains and healthcare institutions providing exceptional class and quality of service. In addition to wireline data services, MetTel has been of fering mobility solutions for over 8 years.

We achieve signif icant operational and cost ef f iciencies by leveraging our state-of -the-art back of f ice inf rastructure, sophisticated online portal, and national footprint.

MetTel Value: Our mission is to deliver value to our clients through unwavering commitment to:

• Competitive pricing

− Signif icant savings over Local Exchange Carriers’ rates

− Adherence to contracted rates and formal bill reviews

− Detailed billing and comprehensive reporting available via the Bruin portal

• Superior client service

− A single-point-of -contact within our Dedicated Care Team to ensure the prompt resolution of service matters

− Dedicated project management and migration teams

− Industry leading engineers designing scalable telecom platforms

• Product excellence

− Innovative customized telecom solutions

− Integrated suite of traditional and advanced voice and data services

− Comprehensive telecom management consulting services

Our Reach: MetTel brings the security of using the most trusted carriers in the country with the convenience of using one provider with a single point-of -contact. Our centralized customer care structure ensures standardized processes regardless of product class or geography.

Management Team: MetTel's executive management team brings a wealth of experience, including telecommunications, engineering, technology, marketing, sales, and f inance. This hands-on team is strategically and tactically focused on increasing customer satisfaction while driving the development of breakthrough telecom solutions.

GSA FEDERAL SUPPLY SCHEDULE PRICE LIST

TABLE 1

SIN 132 52, 132 52 STLOC, 132 52 RC – Electronic Commerce and Subscription Services SUBJECT

TO COOPERATIVE PURCHASING

Description Charging Unit Term GSA Price Per Month

(inclusive of IFF)

Private Line 1.5bps

Dedicated Private Line connecting two end user locations

N/A $442.22

Hosted PBX Per User

(Limited to 500 minutes per user per month;

additional minutes at $0.028 per minute.)

SIP Voice Service with of f premise

PBX Functionality provided by MetTel

N/A $23.92

Business Trunking

Per Simultaneous Call (Limited to 500 minutes per user per month;

additional minutes at

$0.028 per minute.)

SIP Voice Services N/A $19.13

SIP Bursting

Managed Services 1.5 Mbps

Managed Equipment (Router/IAD)

N/A $52.64

T1 Per

DS1

Internet Access N/A $362.77

1xT1

2 DS1

Internet Access N/A $659.50

Fixed Wireless Per Access Point

Wireless Internet Access

N/A $172.24

ISDN PRI

(Unlimited local service only; 411 and

International calling are not included.)

Access to Local

Network (PSTN) with 23B+ 1D Channels

N/A $477.63

Telecom expense management sof tware (annual spend up to

$25.0M) *Bill payment and help desk are optional and an additional charge.

per $1.00 of monthly spend

N/A $0.02300

Telecom expense management sof tware

(annual telecom spend $25.0M - $50.0M)

*Bill payment and help desk are optional and an additional charge.

per $1.00 of monthly spend

N/A $0.02000

Description Charging Unit Term GSA Price Per Month

Telecom expense management sof tware (annual telecom spend

$50.0M - $75.0M) *Bill payment and help desk are optional and an additional charge.

per $1.00 of monthly spend

N/A $0.01850

Telecom expense management sof tware (annual telecom spend

$75M+) *Bill payment and help desk are optional and an additional charge.

per $1.00 of monthly spend

N/A $0.01600

Invoice payment service per $1.00 of monthly spend

N/A $0.01000

Help desk support per $1.00 of annual spend / monthly minimum

N/A $0.0100 / $3,000 minimum

Telecom expense management service initialization (one time) per $1.00 of monthly recurring charges/mini-mum one-time charge

N/A $2.00 / $150,000 minimum

HSHEX001

Hosted Exchange

Premium (10GB)

N/A MO $7.66

HSHEX003

Hosted Exchange

Premium Plus (10GB)

N/A MO $9.57

HSHEX004

Hosted Exchange Premium Plus (Unlimited)

N/A MO $14.36

HSHEX009

Hosted Exchange - AD Domain

N/A MO $95.72

HSWS0001

Windows VM Server

N/A MO $239.29

MVPESX0003

ESXi Server Host

N/A MO $38.29

MVPVCS0004

Windows Server Guest

(VCS)

N/A MO $167.51

MVPVCS0007

Additional SAN Device

(VCS)

N/A MO $95.72

Description Charging Unit Term GSA Price Per Month (inclusive of IFF)

SMF0016

SonicWall Managed Firewall - NSA2600-TS

N/A MO

$238.34

TPF0003

Protect Full 24x7 -

Internet Lines

N/A MO $76.57

TPF0006

Protect Full Network Bundle Workstation

N/A MO $67.00

TPU0001

Protect User - Standard

N/A MO $67.00

SIN 132 52, 132 52 STLOC, 132 52 RC

Cloud Connect Services

SUBJECT TO COOPERATIVE PURCHASING

Service Name

Service Description/Service Area

UOI

GSA Price Per Month

Cloud Connect

10 MB

Months

$239.28

10 MB Activation

NRC

$190.47

50 MB

$314.89

50 MB Activation

100 MB

$381.89

100 MB Activation

250 MB

$429.75

250 MB Activation

500 MB

$573.32

500 MB Activation

SIN 132 52, 132 52 STLOC, 132 52 RC

Dedicated Internet Access Services

SUBJECT TO COOPERATIVE PURCHASING

Service Name

Service Description/Service Area

Term

DIA Ethernet

10 Mbps – AT&T Service Area

$1,421.78

10 Mbps – CenturyLink Service Area

$1,060.24

10 Mbps – Frontier Service Area

$1,238.54

10 Mbps – Verizon Service Area

$1,080.62

10 Mbps – Other Service Area

$1,682.02

20 Mbps – AT&T Service Area

$1,771.15

20 Mbps – CenturyLink Service Area

$1,599.12

20 Mbps – Frontier Service Area

$1,583.93

20 Mbps – Verizon Service Area

$1,345.99

20 Mbps – Other Service Area

$2,220.99

30 Mbps – AT&T Service Area

$2,096.43

30 Mbps – CenturyLink Service Area

$1,758.78

30 Mbps – Frontier Service Area

$1,899.46

30 Mbps – Verizon Service Area

$1,562.20

30 Mbps – Other Service Area

$2,715.71

50 Mbps – AT&T Service Area

$2,426.48

50 Mbps – CenturyLink Service Area

$1,922.82

50 Mbps – Frontier Service Area

$2,596.14

50 Mbps – Verizon Service Area

$2,071.78

50 Mbps – Other Service Area

$4,217.35

100 Mbps – AT&T Service Area

$2,912.52

100 Mbps – CenturyLink Service Area

$2,503.20

100 Mbps – Frontier Service Area

$3,225.33

100 Mbps – Verizon Service Area

$2,851.83

100 Mbps – Other Service Area

$4,216.89

1 Gbps – AT&T Service Area

$7,709.75

1 Gbps – CenturyLink Service Area

$8,382.98

1 Gbps – Frontier Service Area

$8,042.54

1 Gbps – Verizon Service Area

$8,806.48

1 Gbps – Other Service Area

$8,747.61

Ethernet Activation

Ethernet Service Activation Fee

$1,259.37

T-1 (1.5mb)

T-1Services All Service areas

(mileage rates may apply)

MRC

$403.14

T-1 Mileage

Monthly Per Mile Charge

$5.03

IP Block

Block of 5 IP Addresses

$25.19

SIN 132 52, 132 52 STLOC, 132 52 RC – Cable Broadband Services SUBJECT TO

COOPERATIVE PURCHASING

Description Footprint (Underlying provider)

GSA Price Per Month

(inclusive of

IFF)

GSA Price (inclusive of

IFF)

D24.0M/U3.0M - Static IP ATT $95.31

Non-recurring Charge ATT $98.74

D.25.0M/U5.0M – Static IP Cox $166.67

Non-recurring Charge Cox $97.75

D50.0M/U5.0M - Static IP CONE $130.34

Non-recurring Charge CONE $98.74

D50/0M/U10.0M – Static

IP

NATIONWIDE $197.56

Non-recurring Charge NATIONWIDE $98.74

D50.0M/U25.0M - Static

IP

CVIS $113.51

Non-recurring Charge CVIS $97.75

D16.0M/U3.0M - Static IP CCST $129.75

Non-recurring Charge CCST $197.48

D25.0M/U10.0M - Static

IP

CCST $165.06

D25.0M/U25.0M - Static

IP

FRONTIER $104.47

Non-recurring Charge FRONTIER $148.11

D50.0M / U5.0M - Static

IP

MCOM $290.13

Non-recurring Charge MCOM $222.17

D20.0M/U5.0M - Static IP QWEST $127.08

Non-recurring Charge QWEST $113.44

D60.0M/U5.0M - Static IP TWC $123.00

Non-recurring Charge TWC $97.75

D75.0M/U20.0M – Static

IP

NATIONWIDE $345.20

Non-recurring charge NATIONWIDE $98.74

D100.0M/U20.0M – Static

IP

NATIONWIDE $393.97

Non-recurring charge NATIONWIDE $98.74

D25.0M/U25.0M - Static

IP

VZN $104.47

Non-recurring Charge VZN $148.11

SIN 132 52, 132 52 STLOC, 132 52 RC – SD WAN Services SUBJECT TO COOPERATIVE

PURCHASING

SD WAN Services Description

Unit GSA Price Per Month (inclusive of Industrial Funding Fee or IFF)

30.0MB MO $123.42

50.0MB MO $148.10

100.0MB MO $217.22

200.0MB MO $375.20

400.0MB MO $987.40

1,000.0MB MO $1,579.84

Digi Transport WR-11 NRC $315.52

SD-WAN Crash Kit Case NRC $590.14

Installation Package LOT $9.86

SIN 132 52, 132 52 STLOC, 132 52 RC – POTS Line Services SUBJECT TO COOPERATIVE

PURCHASING

State MRC State MRC

AL $46.05 PA $31.15

AR $45.53 NC $46.76

AZ $20.30 ND $25.21

CA $38.67 NE $32.75

CO $23.57 NH $21.85

CT $38.46 NJ $23.76

DC $20.69 NM $31.23

DE $25.56 NV $39.01

FL $42.46 NY $27.21

GA $44.95 OH $47.26

MO $43.52 OK $44.27

MO $42.43 WV $41.31

MS $37.28 WY $36.12

MT $42.86 RI $27.59

IL $43.01 SC $42.91

IN $40.94 SD $29.09

KS $49.03 TN $47.08

KY $43.49 TX $43.34

LA $27.31 UT $21.45

MA 27.31 VA $30.61

MD 23.67 VT $20.17

ME 21.96 WA $26.13

MI 42.57 WI $47.04

MN 27.43 IA $23.89

OR 24.56 ID $35.71

POTS Service Terms and Conditions

1. Locations are subject to pre-qualification to determine service availability.

2. Prices do not includes taxes, fees, and surcharges

3. Prices assume Plain Old Telephone Services (POTS) on MetTel’s wholesale platform and include all standard features (i.e., Anonymous Call Rejected, Billed Number Screening, International Call

Blocking, Busy Line/Call Transfer, Call Blocking, Call Forwarding, Call Return/Repeat Dial, Call

Selector, Call Trace, Call Waiting, Caller ID, Caller ID Name delivery, Hunting, Repeat Dialing, Three-way Calling, Touchtone, Unlimited *66 Repeat Dialing).

4. Non published or additional listings may be added for an additional monthly recurring charge of

$4.50 per line.

5. Voicemail may be added for an additional monthly recurring charge of $7.00 per line.

6. For cervices in resale or remote area, surcharges in an amount of $9.99 each may apply.

7. For Centrex Service, additional surcharges in an amount of $8.99 each may apply.

8. Volume and locations discounts may apply and shall be determined on an individual case basis

(ICB).

9. For services outside of MetTel’s service area, MetTel may re-bill and manage the line at a monthly fee of $9.95 per line.

TABLE II

SIN 132 53, 132 53 STLOC, 132 53 RC – Wireless Services SUBJECT TO

COOPERATIVE PURCHASING

Enterprise Wireless Voice Services

Description

Unit GSA Price Per Line Per Month (inclusive of Industrial Funding Fee or IFF)

Each Line

Wireless Phone Service;

Minute Charges are Shown Below

$19.14

Enterprise Minutes GSA Price Per Month

(inclusive of IFF)

Additional Per Minute GSA Price

(inclusive of IFF)

10,000 $430.73 $0.043

12,500 $502.52 $0.040

15,000 $598.24 $0.040

Enterprise Minutes GSA Price Per Month

(inclusive of IFF)

Additional Per Minute GSA Price

(inclusive of IFF)

20,000 $789.67 $0.039

25,000 $909.32 $0.036

30,000 $1,052.90 $0.035

35,000 $1,196.47 $0.034

40,000 $1,340.05 $0.034

50,000 $1,675.06 $0.034

60,000 $2,010.08 $0.034

75,000 $2,488.66 $0.034

100,000 $3,274.56 $0.033

125,000 $4,068.01 $0.033

150,000 $4,785.89 $0.032

175,000 $5,599.50 $0.032

200,000 $6,221.66 $0.032

225,000 $7,178.84 $0.032

250,000 $7,657.43 $0.031

300,000 $8,614.61 $0.029

All voice packages include Free Mobile-to-Mobile and Free Night and Weekend Calling.

Enterprise Wireless Data Services:

E-mail and Internet

Number of Lines GSA Price Per Line Per Month (inclusive of IFF)

10MBs 1-4 $26.79

10MBs 5-99 $25.26

10MBs 100-499 $24.69

10MBs 500-999 $24.11

10MBs 1000+ $22.96

Unlimited 1-4 $43.06

Unlimited 5-99 $37.89

Unlimited 100-499 $37.04

Unlimited 500-999 $36.17

Unlimited 1000+ $34.45

Enterprise/ Non-Enterprise Text Messaging Services

GSA Plan Price Per Month

(inclusive of IFF)

GSA Price Per Message (inclusive of

IFF)

Messages Included Additional Message Cost

0 $0.00 $0.1436

100 $2.84 $0.1436

250 $4.78 $0.1436

1,000 $9.56 $0.1436

5,000 $19.13 $0.1436

Non-Enterprise Wireless Voice Line Services and

Minutes (20 Lines Maximum)

GSA Price Per Month for

Line and Minutes (inclusive of IFF)

Additional Per Minute GSA Price

(inclusive of IFF)

200 $30.81 $0.43

450 $39.62 $0.43

575 $48.42 $0.38

900 $56.80 $0.34

1,350 $74.28 $0.29

2,000 $91.76 $0.24

4,000 $135.46 $0.24

6,000 $179.16 $0.24

All voice packages include Free Mobile-to-Mobile and Free Night and Weekend Calling.

Minutes are shared between lines.

Non-Enterprise Wireless Data Services:

E-mail and Internet

Number of Lines GSA Price Per Month (inclusive of

IFF)

10MBs 1-4 $26.79

10MBs 5-99 $25.26

Unlimited 1-4 $43.06

Unlimited 5-99 $37.89

CLIN Enterprise Pooled Voice Minutes, Unlimited Night, Weekend and

Mobile to Mobile Calling, and Unlimited Messaging

Included

Additional Per Minute GSA Price

(inclusive of IFF)

WV-0100 100 $19.99 $0.25

WV-0400 400 $21.99 $0.25

Enterprise Pooled Data Add on for Smartphones

Additional Per GB GSA Price

SP-5000 5 GB $25.00 $15.00

Enterprise Pooled Data

Additional Per GB GSA Price

MBB-5000 5 GB $39.99 $15.00

Enterprise Pooled Machine to Machine/IoT/Telemetry Data

Additional Per

MB/GB

GSA Price

M2M – 0001 1 MB $3.00 $0.49/MB

M2M – 0050 50 MB $8.50 $0.49/MB

M2M – 0150 150 MB $12.00 $0.49/MB

M2M – 0250 250 MB $15.00 $0.49/MB

M2M - 1000 1 GB $22.50 $15.00/GB

Service Descriptions –SIN 132 52

DSL Service - MetTel’s DSL services provide a range of proven reliable high-speed data access and transmission over legacy copper telephone lines. DSL is ‘always on’ allowing high-speed Internet connections for accessing the internet, email, video conferencing, sending or receiving large f iles, MP3, and a host of other online applications. DSL can also handle voice and high-speed Internet communication simultaneously. You’ll experience productivity gains through faster, more streamlined access to data.

ADSL – Asymmetric DSL provides higher download speeds than upload speeds, making it ideal for just plain viewing websites and checking email

• Fast data transfer speeds required to support today’s bandwidth-intensive applications such as video, video conferencing and MP3

• Three channel system includes voice, fax, internet downloads and uploads

• Dedicated connection

• Self -installation gets you up and running instantly

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

• Follow migrations and other project statuses

• Designate authorized parties to view and/or take action on selected items.

MPLS

For clients seeking higher speed, reliability and security, MPLS (Multi -protocol Label Switching) provides a next-generation intelligent network solution. MetTel’s MPLS Service of fers increased performance by nearly eliminating backbone congestion and packet loss, providing enhanced support for corporate email, video streaming and Web commerce applications. Going beyond traditional ATM and f rame relay networking, dedicated MPLS services combine both public and private IP service, ensuring optimal quality of service.

With MPLS, you’ll benef it not only f rom advanced networking technologies but also f rom the entire MetTel portfolio of integrated wireline and wireless communications.

MetTel’s MPLS Service is ideal for...

• a nationwide enterprise with geographically dispersed branch of f ices running a large suite of data-intensive and voice applications requiring reliable transmission of business -critical data;

• any company choosing to migrate f rom existing ATM, f rame relay or VPN solutions to MPLS to take advantage of higher performance, reduced costs and faster Internet access speeds.

Features:

• More sophisticated traf f ic engineering by ef fectively handling and managing greater bandwidth for voice, data and video demands

• Full range of access speeds including DS1, DS3, OC12 and Ethernet (Fast, Gigabit, 10 Gigabit)

• Value-add functionality helps ensure redundancy, provides virtual private network (VPN) meshing and of fers enhanced security features

• 24/7 Network Operation Centers (NOCs) and Customer Service expedites problem identif ication, notif ication and resolution

Benef its:

• Reduced total cost of ownership by converging all communications over a single network, with one cost -ef fective provider managing all voice and data communications services

• One consolidated monthly communications bill covering all locations and services; signif icantl y reduces bill processing resources, streamlining auditing and cost analysis

• Single point of contact to address all integrated and next-generation communications needs

ETHERNET

MetTel’s Ethernet Service transparently connects your Local Area Networks (LANS) f rom multiple locations, within a metropolitan area or beyond, over a complete f iber network that is constantly monitored for peak performance. Our service is ideal for establishing a seamless Wide Area Network (WAN) environment --typically connected at native LAN speeds and Ethernet interfaces of 100Mbps (per second).

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

Unlike traditional private lines, f rame relay or ATM, data can travel across the Ethernet network as fast as it does on your agency’s internal LAN. Best of all, MetTel of fers one f lat monthly fee, eliminating per-use charges, providing your agency with maximum cost savings.

The Highest Level of Security – MetTel provides a high level of data networking security through the protocol’s Layer 2 attributes – protecting your data f rom security breaches and latency issues.

Unmatched Scalability – Customers can interface with the MetTel MPLS private and MetTel’s public

Internet Access network at Ethernet speeds and grow their network f rom 1Mbps to 10 Gigabits with little or no incremental capital expenditure.

Features and Benef its:

• Ideal for establishing a WAN environment

• High-speeds up to 10 Gigabits

• Flat monthly fee

• Allows the use of existing hardware, so there’s no investment to get started.

• Best security, protecting your data f rom security breaches and latency issues.

• Unmatched scalability to grow with your business Applications:

• Access to high speed data networks

• Information and database sharing, transfers and back-up

• Internet access and messaging

• File archiving and collaboration applications

• IP Telephony

• Tele-commuting

PRIVATE LINE

MetTel provides a family of private line services that supports both voice and data applications. These leased lines provide a dedicated point-to-point facility (i.e., not part of the public switched network) between specif ic locations. Your company will gain exclusivity, as well as the maximum level of privacy, security and availability.

Applications commonly solved by this service include. ..

• real-time transmission of video imagery such as x-rays, enabling professional consultation without traveling between locations

• instantaneous access between your agency, your customers and/or suppliers, helping drive better, more prof itable client relationships

• brokerage and/or trading applications, where privacy and security are paramount

• tying home and branch of f ices together

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

Features:

• Available in three levels:

o DS0 circuits support applications such as point-to-point analog voice or data o DS1 service is a full-duplex, digital T1 line/service o DS3 service provides dedicated point-to-point digital service for high-speed voice and data capacity requirements

Benef its:

• Provides a superior foundation or pathway for evolution to Frame Relay

• Ef fective for voice, data or video applications

• Cost-ef fective solution for batch f ile transfers between specif ic locations

HOSTED PBX

MetTel’s Hosted PBX Service is a total communications solution that helps lower your total cost of ownership

(TCO) by optimizing the workplace inf rastructure through cost-ef fective integration and convergence. For agencies thinking about installing a new PBX and/or needing to end their current dependence on legacy PBX or Key system, Hosted PBX is far superior to existing Voice over Internet Protocol (VoIP) solutions.

It f rees your business and technical resources f rom time-intensive telephony and network management. It reduces your dependence on obsolete technology that cannot scale as requirements grow. And it supports new services and features without increased capital or operating expenditures.

Features:

• Total Hosted VoIP Solution providing end-to-end service and capabilities: system design through product procurement and deployment to ongoing support and maintenance.

• Convergence through a single, private connection that of fers dynamically allocated bandwidth, enhanced data transmission and voice Quality of Service (QoS).

• Business continuity resulting f rom carrier-class equipment and highly available sof t switch technology, ensuring voice traf f ic in the event of primary circuit failure.

• Leading-edge technology including best-in-class IP phones f rom industry leading manufacturers.

• Comprehensive functionality including high-quality local, long distance, E911 and four digit extension dialing. Multi-site Hosted PBX customers incur no charges for internal calls.

• Professional consultation/design by MetTel’s IP Products and Services Team . Benef its:

• Reduced total cost of ownership: existing inf rastructure and equipment can be utilized with Hosted

PBX solution.

• Expedited deployment achieved by leverag ing existing equipment (PBX/Key system telephones) while replacing current PRI and/or business lines.

• Cost-ef fective migration path to fully hosted VoIP: integrated circuit provides voice and data convergence.

• Increased productivity: Web portal-based tools help employees and administrators manage and conf igure services easily and quickly.

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

• Enhanced Quality of Service (QoS) through facilities-based circuits helps ensure continuous uptime and system performance.

BUSINESS TRUNKING

For agencies needing to increase functionality while lowering their total cost of ownership (TCO), MetTel’s Voice over IP (VoIP) Dynamic Business Trunking Service provides communications convergence at just the right price. You’ll revitalize your network ing inf rastructure while lowering your procurement and ongoing operating costs. You’ll benef it f rom the dynamic allocation capabilities and advanced communications features, while continuing to utilize existing telephony equipment. And you’ll reap productivity benef its through simplified management functionality .

Features:

• Scalable bandwidth on demand and enhanced data transmission management.

• Integration with existing PBX or Key systems extends the life span of current communications inf rastructure investments.

• Session Initiation Protocol (SIP) provides enhanced functionality and f lexibility.

• Value-added services include high-quality local, long distance, E911 and four-digit extension dialing.

Multi-site Dynamic Business Trunking customers incur no charges for internal calls.

Benef its:

• Reduced Total Cost of Ownership – existing networking inf rastructure and equipment can be utilized with Business Trunking solution

• Business continuity – results f rom carrier-class equipment and highly-available sof t switch technology

• Expedited deployment – achieved by leveraging existing equipment (PBX/Key system telephones) while replacing current PRI and/or POTS lines.

• Cost-ef fective migration path to fully hosted VoIP: integrated circuit provides voice and data convergence.

• Increased Productivity – through utilization of Web portal-based tools: employees can manage and conf igure services quickly and cost-ef fectively.

• Enhanced Quality of Service (QoS) – through facilities-based circuits: helps ensure continuous uptime and system performance.

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

• Professional Consultation and Design by MetTel’s IP Products and Services Team ensures that yo ur

VoIP solution meets the current and future requirements of your business.

MANAGED SERVICES

MetTel provides managed services for equipment and network supplied for customer use. MetTel will conf igure, update, modify and closely monitor network and network elements to ensure customer’s communications services are operating at peak performance and always available. This of fering is very f lexible and allows for the client to work with MetTel to identify any combination of both customer and MetTel network management so customer can always retain access to vital equipment and network elements.

MetTel’s National Network Operations Center is available at all times to continuously monitor and react quickly to any unforeseen event.

Services, equipment and network elements that MetTel’s Managed Services can encompass…

• Wide Area Private Networks

• Public Network Links

• VPN Access to Private Networks Routers, Switches, Phones etc..

• Disaster Recovery Network Access

• Network Firewall and Security

T1

Integrated T1 is an enhanced of fering that enables agencies to combine traditional voice services with high-speed Internet access. Voice service choices include either T1/PRI or business line connectivity, including

Centrex, with an optional Internet Protocol (IP) interface. Bandwidth is dynamically allocated as your needs change.

With functionality and f lexibility previously available only to large enterprises, small to mid -size users can integrate voice, data and Internet services on a single T1 connection, improving productivity and reducing

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location costs. With all of your communications services supplied by MetTel, you’l l receive one easy-to-read monthly bill that clearly lists all charges.

Features:

• Integrated voice and Internet applications provided on a carrier-class network

• Dynamic allocation: shif ts bandwidth between voice and Internet applications automatically

• Internet access up to 1.544Mbps per second; even if all voice lines are in use, bandwidth is available for high-speed Internet access

• IP interface available

• Popular call management features included

• Network monitored 24/7 by our skilled technicians Benef its:

• Combines local service, long distance calling, call management features and Internet access on a single network ...and a single, simplif ied monthly statement

• Choice of calling plan that best meet the needs of your business

• Use existing phones, key system and PBXs, or use optional system features to provide PBX or

Centrex functionality

• Integrate voicemail and Email with optional unif ied messaging

• Improved ef f iciencies and dollar savings by deploying one integrated network

ISDN PRI

ISDN is a digital access technology that allows simultaneous, integrated voice and data capabilities. ISDN

PRI (Primary Rate Interface) provides a 1.544Mbps digital transport facility and consists of 23 64Kbps

Bearer (B) channels and one 64Kbps Data (D) channel. Each B channel has the ability to integrate voice, data, image and video.

ISDN PRI of fers an array of value-added features for enhanced productivity, such as calling number identif ication and call-by-call selection. It also provides superior clarity of digital transmission, high-speed data interfaces and suf f icient bandwidth to fulf ill your current and future communication needs.

Features:

• Dynamic channel allocation to support voice or data as required

• Multi-service functionality

• Advanced intelligent network services

• Robust disaster recovery and backup solution

• Each PRI handles multiple voice, fax and modem calls simultaneously

• Supports call center applications; extends the life of an existing PBX system Benef its and

Applications:

• Uses existing inf rastructure to enable all digital voice and high-speed data applications

• Reduces the overall number of trunks needed by as much as 30 percent

• Reduces call set-up and connection time by up to 90 percent

• Guarantees two-way bandwidth for voice and data

• Transfers large volumes of data and enhanced voice with superior transmission quality

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

TELECOM MANAGEMENT SOFTWARE

MetTel's telecom expense management sof tware delivered via the Bruin Portal provides the following functionality for telecom services procured through carriers other than MetTel:

• Bill acquisition, parsing and loading into the portal

• Unlimited access to the portal

• Standard suite of reports providing analysis of spend, usage, variance, etc.

• Inventory management and repository

Contract management, procurement, and rate benchmarking assistance

CABLE BROADBAND SERVICES

MetTel’s Cable High Speed Internet connection utilizes multiple data channels to send large quantities of information. Whether you’re an individual location with light Internet use, or a larger scale Agency with complex data sharing needs, MetTel has the right Cable Broadband solution to f it your needs. We are available around the clock to answer any questions that arise. With the largest cross -carrier footprint, MetTel delivers ubiquitous, centrally managed and supported Broadband service.

HSHEX001

Hosted Exchange Premium (10GB)

Hosted Exchange Email (Client Premium 10GB)

HSHEX003

Hosted Exchange Premium Plus (10GB)

Hosted Exchange Email (Client Premium Plus 10GB + Outlook)

HSHEX004

Hosted Exchange Premium Plus (Unlimited)

Hosted Exchange Email (Client Premium Plus Unlimited + Outlook)

HSHEX009

Hosted Exchange - AD Domain

Hosted Exchange Email (Server Instance)

HSWS0001

Windows VM Server

MetTel’s online portal, Bruin, provides a state-of-the-art telecommunications management portal that allows customers to:

• View detailed invoicing

• Analyze billing, usage and variance information for each line, product, location or the overall agency through an extensive dynamic reporting suite

• Submit and track service requests in real time

• View service status, inventory, and billing data for every location

Virtual Server Features: 60 GB disk space, 2 GB RAM, Single Core

* Provides the base system for Windows Server

* Can act as a hosted active directory domain controller that is fully managed and monitored * Stores user accounts, contacts, security groups and distribution groups * Server is covered by ThriveProtect:

- Managed Spyware Protection

- Managed Antivirus Protection

- Managed Network Monitoring

MVPESX0003

ESXi Server Host

* Proactive ESXi Server patching

* Unlimited remote support center support f rom 8am - 6pm EST, Monday through Friday

* Performance monitoring of VMware ESXi host servers

* Process monitoring of all vital system processes necessary for system to operate correctly

* Unlimited emergency onsite support f rom 8am - 6pm EST, Monday through Friday

MVPVCS0004

Windows Server Guest (VCS)

* Managed Spyware Protection 24x7

* Managed Antivirus Protection 24x7

* Proactive monthly server operating system patching

* Unlimited remote support center support f rom 8am - 6pm EST, Monday through Friday

* Process monitoring of all vital system processes necessary for system to operate correctly

* Automated system maintenance and alert condition reporting

* Microsof t Exchange business function monitoring

* Conf iguration Management

* Off-hours paging and ticket creation for connectivity, backup monitoring, and antivirus critical event

MVPVCS0007

Additional SAN Device (VCS)

Unlimited remote support center support f rom 8am - 6pm EST, Monday through Friday

SMF0016

SonicWALL Managed Firewall - NSA2600-TS

Managed Firewall for up to 100MB Bandwidth (2 IpSec Tunnels, Max 25)

TPF0003

Protect Full 24x7 - Internet Lines

Monitoring of Router and ISP Gateway for Internet Lines

TPF0006

Protect Full Network Bundle Workstation

* Conf iguration Management

* Client Portal Access

* Operating System Patch Monitoring

* Predictive Disk Failure Alerting

* Managed Email Filtering with Email Continuity

* Unlimited Remote Support Center 24x7

* Unlimited Remote Engineering 24x7

TPU0001

Protect User - Standard

* Covers one workstation, one tablet, and one mobile device

* Managed Spyware Protection 24x7 for MS workstation

* Managed Antivirus Protection 24x7 for MS workstation

* Proactive monthly patching for Windows Operating System and Microsof t Of fice

* Managed Email Filtering with Email Continuity

* Predictive Disk Failure Alerting

* Conf iguration Management

* Client Portal Access

* Unlimited Remote Support Center Support f rom 8am - 6pm EST, Monday through Friday

* Unlimited Remote Engineering f rom 8am - 6pm EST, Monday through Friday

SD WAN SERVICES

MetTel’s Sof tware Digital Wide Area Network (SD WAN) provides a specif ic application of software def ined networking technology applied to connections used to connect enterprise networks including quick and cost -ef fective deployment of new branches. This cloud delivered solution provides bandwidth expansion and enterprise-grade WAN by leveraging broadband and private links while dramatically improving operational automation. Use of our SD WAN provides combination of bandwidth such as DSL and Cable, among o thers, for increased speeds while maintaining secure enterprise-grade WAN connectivity; augmentation of existing

MPLS with broadband while maintaining secure and encrypted private connectivity; streamlined provisioning and automated policy management for all branch gateways by setting easy to use business rules in the web portal and consolidates branch equipment into a single cloud controlled branch device thus reducing hardware costs and maintenance with app-based rules. The SD-WAN Service provided under this schedule is provided as a service and does not include any rights in the underlying sof tware.

FEATURES

• Consolidated Carrier Access

Seamlessly meshes cross-carrier broadband and nationwide MPLS access via MetTel’s NNI circuits

• Secure Solution

Boosts encryption levels and QoS with MetTel’s private MPLS network while utilizing SD -WAN technology, typically delivered by competitors over the public internet

• Bi-Directional QoS with Multi-Path Optimization

Manage, shape and queue data packets to improve voice and video quality

• Private, Portable IP Addressing

Avoids costly equipment reconf iguration and maintains IP addresses during carrier migrations with

MetTel’s public IP solutions

• SIP ALG Bypass

Encapsulate traf f ic using secure VPN tunnel to prevent service providers f rom altering IP packet f low

• One-Stop Shop

Consolidate all underlying technology under a single provider

CLOUD CONNECT

MetTel’s Cloud Connect service helps protect sensitive data by routing your network traf f ic through a private connection directly to your cloud provider. This private link allows your organization to enjoy easy, safe and fast access to the cloud, while maximizing performance and reducing latency.

KEY BENEFITS

• Security and Privacy – A secure connection between your network and the cloud protects your enterprise by eliminating private data being routed over the public internet.

• Improved Performance and Control – Cloud Connect provides faster access to cloud providers, up to

50% lower latency, more consistent network performance and added control.

• Reduced Capital Outlay – Opex pricing includes unlimited data transfer. Additionally, reduced rates f rom cloud providers like AWS are available.

• Increased Agility – Setup is fast and easy; no additional equipment or access lines are needed.

MASTER SERVICES AGREEMENT

THIS MASTER SERVICES AGREEMENT (the “Agreement”) is made as of ________, 20___ (the “Effective

Date”) by and between the Client listed below and Manhattan Telecommunications Corporation (“MetTel”)

(Client and MetTel are each a “Party” and collectively, the “Parties”). In consideration of the mutual promises contained herein, and other good and valuable consideration, the receipt and suf f iciency of which are acknowledged, the Parties agree as follows:

1. TERM. The term of this Agreement shall begin on the Ef fective Date and end on the later of (a) (1) year f rom the Ef fective Date or (b) the completion of all Services under the last Purchase Order executed by the Parties prior to the f irst anniversary of the Ef fective Date (the “Initial Term”). The

Initial Term and any Renewal Term(s) are collectively referred to as the “Term”.

2. SERVICES.

(a) General. This Agreement governs all goods and services (such goods and services may sometimes be collectively referred to as the “Services”) MetTel may provide or sell to Client. Services will be delivered to Client under a purchase order or other purchase document describing such

Services (“Purchase Order”).

(b) Hardware Procurement. If Client purchases hardware f rom a party other than MetTel and there are problems resulting f rom delivery delays, failure of Client to verify complete delivery, defective hardware, or incorrect hardware being ordered, Client may issue either an amended

Purchase Order or new Purchase Order to pay to MetTel any additional time charges, at the rates specif ied in the applicable Purchase Order, required as a result of hardware procurement problems or delays in completing the Services described in that Purchase Order. All purchases of goods by

Client shall be deemed f inal at the time the order is placed and Client agrees that it is obligated to pay for such goods when an invoice is submitted.

(c) Minimum Network Standards. Promptly following the Ef fective Date, MetTel shall deliver to Client to Client the minimum standards for network inf rastructure and management MetTel recommends its customers follow in order to have baseline functionality and reliability in their IT systems, including versions of operating systems and hardware, antivirus, backup, f irewalls, HVAC, and electrical power requirements (the “Minimum Standards”). MetTel may update the Minimum

Standards at its discretion and shall deliver a copy of such revised Minimum Standards to Client.

Client agrees to adhere to the Minimum Standards for network components managed by MetTel

MetTel specif ically excludes f rom any f ixed monthly support fee all Services required to remedy problems caused by Client’s failure to adhere to the Minimum Standards, and MetTel disclaims responsibility for any damages or costs Client experiences as a result of the malfunction of any part of Client’s network that does not meet the Minimum Standards.

3. PAYMENT.

(a) Fees. Client agrees to pay MetTel the fees described in any Purchase Order. MetTel shall invoice Client as provided in a Purchase Order. Such invoices shall be due and payable in full within thirty (30) days of receipt of invoice.

(b) Disputes. If Client disputes any portion of the invoice, MetTel and Client agrees to the procedures in Federal Acquisition Regulation 52.233-1 implementing the Contract Disputes Act

(41 USC 7101-7109).

(c) Hardware Orders. If Client’s account is in good standing, MetTel will invoice Client for hardware orders up to a maximum amount determined by MetTel. If a hardware order amount is above such limit, MetTel will invoice for the dif ference due on receipt of the applicable Purchase Order, and the hardware order will be placed as soon as payment is received. If Client’s account is overdue, MetTel will invoice Client for the entire hardware order due on receipt of the applicable Purchase

Order, and such hardware order will be placed as soon as payment is received.

4. THIRD PARTY SERVICES. An important part of MetTel’s Services is serving as a single point of contact for Client for goods or services manufactured, produced and/or delivered by third parties

(“Third Party Providers”). MetTel hereby assigns to Client any warranties provided by the Third Party

Providers of goods that are resold by MetTel and Client agrees to pursue all defective product, quality, breach of warranty and other claims against such Third Party Providers. MetTel shall reasonably assist Client in resolving any performance, quality, breach of warranty or other claims of Client with the applicable Third Party Providers of such services. Client acknowledges that some goods and services cannot be returned or cancelled once ordered. At the request of Client, MetTel agrees to make a reasonable attempt to return goods to the Third Party Provider. However, Client agrees that MetTel is under no obligation to take back f rom Client any goods ordered f rom MetTel if MetTel is unable to return those same goods to the Third Party Provider. Risk of loss or damage for goods purchased f rom Third Party Providers shall pass to Client when such goods are delivered to Client, unless otherwise agreed in advance in writing by Client and MetTel.

5. LIMITATION OF LIABILITY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER

PARTY SHALL BE LIABLE TO THE OTHER FOR ANY SPECIAL, INDIRECT, INCIDENTAL,

CONSEQUENTIAL, MULTIPLE, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING, WITHOUT

LIMITATION, LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. THE

FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO AMOUNTS PAYABLE BY A

PARTY PURSUANT TO iTS CONFIDENTIALITY AND INDEMNIFICATION OBLIGATIONS

HEREUNDER, BUT SHALL APPLY IN ALL OTHER INSTANCES REGARDLESS OF THE CAUSE

OF ACTION UNDER WHICH SUCH DAMAGES ARE SOUGHT. EXCEPT AS EXPRESSLY

PROVIDED HEREIN, METTEL MAKES NO WARRANTIES OF ANY KIND, INCLUDING, BUT NOT

LIMITED TO, ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR

A PARTICULAR PURPOSE, ACCURACY OR NON-INFRINGEMENT.

MetTel shall follow reasonable industry practices and standards in providing the Services. However, both Parties acknowledge that it is impossible to guarantee the trouble-f ree performance of services, computer hardware and sof tware. Therefore, the Parties agree that in no event and under no legal theory, cause of action, or claim of liability or damages, shall MetTel be liable to Client for any damages, losses, expenses or attorney’s fees (i) arising f rom any loss of data or breach of privacy of Client’s systems; and in any event (ii) that in the aggregate exceed the greater of $100,000 or the fees paid by Client to MetTel for services rendered during the twenty-four (24) months immediately preceding the date that Client f irst asserts a claim against MetTel, except in the event of MetTel’s willful misconduct, or where MetTel materially breaches Section 7

(Conf identiality). The foregoing exclusion/limitation of liability shall not apply to (1) for f raud; (2) for any other matter for which liability cannot be excluded by law or (3) express remedies provided under any FAR, GSAR or Schedule 70 solicitation clauses incorporated into the GSA Schedule 70 contract.

6. INTELLECTUAL PROPERTY.

Correction of Impeded Use. If Client’s continued use of any Services becomes or may become impeded in any way due to an actual or anticipated Indemnif iable Claim, at Client’s request MetTel shall at its expense and sole discretion either (i) obtain for Client the right to continue using the Services, (ii) replace or modify the Services so that it is no longer subject to such Indemnif iable Claim and continues to perform in a functionally equivalent manner in compliance with any existing specif ications, or (iii) if neither of the foregoing options is commercially practicable, refund to Client all amounts pre-paid by Client for unused Services.

7. CONFIDENTIALITY.

(a) General. “Conf idential Information” means all information or data furnished by either Party

(“Disclosing Party”) to the other Party…