IT-70 - Tmci The Mcvey Company, Inc. - GS35F0478J

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

SIN 132-51 RC - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES FOR DISASTER

RECOVERY PURCHASING

SIN 132-56 - HEALTH INFORMATION TECHNOLOGY SERVICES

SIN 132-56 RC - HEALTH INFORMATION TECHNOLOGY SERVICES FOR DISASTER RECOVERY

PURCHASING

GENERAL PURPOSE COMMERCIAL INFORMATION

TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICES

FSC Group Class: 70

FSC Class/Product Code: 7010 Service Code: D302

Standard Industry Group: 70

TMCI - THE MCVEY COMPANY, INC.

7927 JONES BRANCH DRIVE

SUITE 3350

MCLEAN, VIRGINIA 22102-3310

Phone: (703) 575-5000 www.tmci-international.com Business Size: SMALL

Contract Number: GS-35F-0478J Contract Period: May 25, 2014 through May 24, 2019

Price List current through Modification #40

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSAAdvantage!®, a menu-driven database system. The internet address for GSAAdvantage!® is: GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

TABLE OF CONTENTS

INFORMATION FOR ORDERING ACTIVITIES ………………………………………………………...3

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51) .………………….….………….…..6

IT LABOR CATEGORY DESCRIPTIONS....……...……………………………………………….….…10

IT PRICING.…………..……………………………………………………………………………………26

TERMS AND CONDITIONS APPLICABLE TO HEALTH INFORMATION TECHNOLOGY

(HEALTH IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-56)….….………….…..28

HEALTH IT LABOR CATEGORY DESCRIPTIONS..…………………………………………….….…31

HEALTH IT PRICING..……………………………………………………………………………………44

ATTACHMENT “A” – SUBSTITUTIONS...……………………………………………………………..45

INFORMATION FOR ORDERING ACTIVITIES

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SPECIAL ITEM NUMBER SIN DESCRIPTION

132-51 Information Technology Professional Services 132-51RC Information Technology Professional Services 132-56 Health Information Technology Services 132-56RC Health Information Technology Services

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Price List

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Pricelist

2. Maximum order. $500,000 for SINs 132-51 and 132-56

3. Minimum order. $100

4. Geographic coverage (delivery area). Domestic and overseas delivery

5. Point(s) of production (city, county, and State or foreign country). Not applicable

6. Discount from list prices or statement of net price. Prices shown are NET Prices; Basic discounts have been deducted.

7. Quantity discounts. None

8. Prompt payment terms. NET 30 days from the receipt of the invoice or date of acceptance, whichever is later.

9a. Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Government purchase cards may be accepted above the micro-purchase threshold.

10. Foreign items (list items by country of origin). Not applicable

11a. Time of delivery SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO) 132-51 30 days 132-56 30 days

11b. Expedited Delivery. As negotiated

11c. Overnight and 2-day delivery. As negotiated

11d. Urgent Requirements. As negotiated

12. F.O.B. point(s). Destination

13a. Ordering address(es).

TMCI - THE MCVEY COMPANY, INC.

7927 JONES BRANCH DRIVE

SUITE 3350

MCLEAN, VIRGINIA 22102-3310

Phone: (703) 575-5000

13b. Ordering procedures: Ordering activities shall use the ordering procedures of Federal Acquisition

Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services.

These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

14. Payment address(es).

TMCI - THE MCVEY COMPANY, INC.

7927 JONES BRANCH DRIVE

SUITE 3350

MCLEAN, VIRGINIA 22102-3310

Phone: (703) 575-5000

15. Warranty provision. Contractor warrants that all personal declared will meet or exceed the minimum education and years of experience delegated in the awarded labor category descriptions.

16. Export packing charges, if applicable. Not applicable

17. Terms and conditions of Government purchase card acceptance. None

18. Terms and conditions of rental, maintenance, and repair (if applicable). Not applicable

19. Terms and conditions of installation (if applicable). Not applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

20a. Terms and conditions for any other services (if applicable). Not applicable

21. List of service and distribution points (if applicable). Not applicable

22. List of participating dealers (if applicable). Not applicable

23. Preventive maintenance (if applicable). Not applicable

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not applicable

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

25. Data Universal Number System (DUNS) number. 941879058

26. Notification regarding registration in SAM.gov (formerly the Central Contractor Registration) database. Contractor is registered in the System for award Management.

CAGE Code: 04SR5

TERMS AND CONDITIOND APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFFESIONAL SERVICES (SPECIAL ITEM NUMBER 132-51) AND IDENTITY ACCESS

MANAGEMENT PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 132-60F)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause.

Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

1) Cancel the stop-work order; or

2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

The Inspection of Services–Fixed Price (AUG 1996) (Deviation 1 – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time and Materials and Labor-Hour (May 2001) (Deviation 1 – May 2003) clause at FAR 52.246-6 applies to time and materials and labor ¬hour orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR

9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract.

For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal

Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

1) The offeror;

2) Subcontractors; and/or

3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING:

IT LABOR CATEGORY DESCRIPTIONS

1. IT Administrative Assistant

Functional Responsibility: Under general supervision, performs administrative duties and assists in specific tasks of a more technical nature. Requires proficiency in COTS software including advanced techniques for document production, spreadsheet, electronic graphics, and database programs. Excellent knowledge of computer applications such as spread sheets, word processing, presentation, internet, and operating system. Assists in the preparation of management plans and reports. Coordinates schedules to facilitate completion of contract deliverables, task order review, briefings/presentations, and In Process Review preparation. Performs analysis, development, and review of program administrative operating procedures.

Minimum Education/Experience: High school Diploma and two (2) years experience in a Government or commercial contracting Information Technology environment

2. IT Analyst

Functional Responsibility: Under general supervision, analyzes requirements. Analytically and systematically evaluates problems such as workflow, organization, costs, and planning. Helps develop plans that satisfy the requirements of the project. Assists in defining problems, developing requirements, and specifications from which developers/programmers can develop systems, applications or new business processes and programs. Under supervision of other Analysts, coordinates closely with other team members to ensure proper implementation of specifications.

Minimum Education/Experience: Bachelor’s Degree in Business, Computer Science, Information Systems, Engineering, Education, or a related discipline and four (4) years experience in analysis that results in the design and development of an application, an analysis report, recommendation, or specification in a Government or commercial contracting environment

3. IT Application/System Programmer

Functional Responsibility: Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written.

Responsible for program design, coding, testing, debugging, and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. May be responsible for multiple phases of a project. May have duties instructing, directing and checking the work of other applications systems analysis and programming personnel. May have quality assurance review responsibilities.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related field and top-level technical expertise in one or more highly specialized areas of applications systems analysis and programming. Six (6) years experience

4. IT Acquisition Specialist

Functional Responsibility: Analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships.

Identifies resources required for each task.

Minimum Education/Experience: A Bachelor’s Degree in Business, or other related discipline. This position requires a minimum of six (6) years experience, of which at least three years must be specialized.

Specialized experience includes developing functional requirements for complex integrated ADP systems.

Must demonstrate the ability to work independently or under only general direction

5. IT Database Specialist

Functional Responsibility: Manages data base projects. Provides daily supervision and direction to other data base specialists. Applies working knowledge of data processing systems to a business application environment. Analyzes designs, develops, tests, implements, and administers data base systems/applications. Is the principal interface and coordinator of technical and non-technical personnel involved in architecting data base solutions and/or the administration of data base systems.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems or other related discipline and four (4) years experience in the design, development or administration of data bases on the same or similar systems applicable to the site supported. Requires demonstrated experience with DBMS design and system analysis, current operating systems software internals and data manipulation languages

6. IT Data Configuration Management Specialist

Functional Responsibility: Provides configuration management to include drawing and specification control, drawing issuance and recall and configuration database management. Maintains complete records, methods employed and results obtained. Prepares complete reports of results and recommendations;

communicates with external and internal sources necessary to assure proper and timely project completion.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related field and four (4) years of experience in data administration and data modeling

7. IT Data Warahouse Analyst/Architect

Functional Responsibility: Provides configuration management for delivery orders to include drawing and specification control, drawing issuance and recall and configuration database management. Maintains complete records, methods employed and results obtained. Prepares complete reports of results and recommendations; communicates with external and internal sources necessary to assure proper and timely project completion.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related field and six (6) years experience in data administration and data modeling or related field

8. IT Engineer

Functional Responsibility: Under close supervision, provides engineering support conducting engineering tasks, such as data collection, document review, and historical data analysis involving multiple functional/specialization areas. These areas may include total quality improvement; operations research (where statistical methods, simulation modeling, and forecasting are used to solve engineering problems);

increasing productivity and streamlining processes; quality and safety through job redesign; ergonomics and work measurement solutions; planning and designing manufacturing and service-related facilities;

layout and redesign of space for areas of operations such as material handling, maintenance and work flow; logistics and acquisition management; and integrating systems.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or related discipline and four (4) years of experience in a Government or commercial contracting IT environment

9. IT Functional Analyst

Functional Responsibility: Analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships.

Identifies resources required for each task. Applies software, hardware, and standards information technology skills in the analysis specification, development, integration, testing, and acquisition of systems.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related discipline and four (4) years of experience in a Government or commercial contracting IT environment

10. IT Functional Analyst - Junior

Functional Responsibility: Under general supervision, plans and conducts analyses of business problems associated with newly developed, or to be developed, functionality for IT applications. Understands the processes, procedures and data associated with enterprise applications. May be assigned to work on project teams to assist in analyses of system components and processes to facilitate improvement. May be called upon to provide documentation and configuration management support to the functional analysis team. Examples include: Documentation of workflow procedures and data modeling documentation.

Minimum Education/Experience: Associate’s Degree and one (1) year of analytical experience

11. IT Functional Analyst - Journeyman

Functional Responsibility: With some oversight, plans and conducts analyses of business problems associated with newly developed, or to be developed, functionality for IT applications. Understands the processes, procedures and data associated with enterprise applications. May be assigned to work on project teams to assist in analyses of system components and processes to facilitate improvement. May be called upon to provide documentation and configuration management support to the functional analysis team. Examples include: documentation of workflow procedures and data modeling documentation.

Minimum Education/Experience: Bachelor’s Degree and one (1) year of analytical experience

12. IT Functional Analyst - Mid

Functional Responsibility: Plans, conducts, and directs analyses of business problems associated with newly developed, or to be developed, functionality for IT applications. In addition to performing the Journeyman level duties, typical assignments may include: Analyzing system components, procedures and test strategies, and recommending changes to increase efficiency and reduce cost. May be tasked to apply functional knowledge and experience to design and/or customize workflow test approaches that rigorously exercise and evaluate these functions. May be called upon to partner with testers/developers to identify, evaluate and develop testing approaches and procedures which are cost-effective and meet defined system test requirements. May also help developers/testers to understand core system requirements and formulate strategies to validate software delivered to satisfy same, via test procedures. Examples include: Clarifying process steps, tasks and their inter-relationships within the workflow. Able to utilize the tools and frameworks employed for testing purposes as well as test deliverables, such as test cases and coverage metrics. May also supervise Junior staff members.

Minimum Education/Experience: Bachelor’s Degree and five (5) years of analytical experience

13. IT Functional Analyst - Senior

Functional Responsibility: Plans, conducts, and directs analyses of business problems associated with newly developed, or to be developed, functionality for IT applications. In addition to performing the Mid level duties, typical assignments may include: Planning studies of work problems and processes, such as:

communications, information flow, integrated Independent Verification and Validation (IV&V) methods, and associated cost analyses. May be called upon to assist developers to interpret and meet identified requirements and quality standards. Other examples include: Providing expert analytical and IT support to areas where in-house capabilities are normally gained through extensive, on the job training or, specialized, formal Government or institutional training or certification. May define and interpret comprehensive test requirements and develop strategies, automated and manual, to address. Additional duties may include: Serving as client liaison and coordinating with sub-contractors, government personnel, and technical experts. Often responsible for staff training, staff instruction, assigning work, setting priorities and evaluating staff performance.

Minimum Education/Experience: Bachelor’s Degree and ten (10) years of analytical experience

14. IT Functional Analyst – Principal

Functional Responsibility: Plans, conducts, and directs analyses of business problems associated with newly developed, or to be developed, functionality for IT applications. In addition to performing the Senior level duties, typical assignments may include: communicating with Subject Matter Experts (SME), development staff and the test team and translate SME provided information into a context understandable by the development and test teams. May inculcate functional knowledge into the design and development of test approaches formulated to evaluate newly developed enterprise applications. Other duties may include: assisting Senior level analysts design, develop, and validate improvements to test processes and procedures, applying superior communications and organizational skills and in-depth cross-functional business and application knowledge to operational situations. Often bridges communication gaps that may develop among the developers, testers, and users.

Minimum Education/Experience: Master’s Degree and fifteen (15) years of analytical, supervisory, and management experience

15. IT Graphics Specialist

Functional Responsibility: Supports the creation of graphics, artwork, and layout for all types of documentation, including distance learning systems and Internet/Intranet systems. Demonstrated creativity and resourcefulness as well as a high level of analytic ability to resolve design problems utilizing available software tools.

Minimum Education/Experience: Associate’s Degree or completion of a technical school program in a related area and two (2) years of experience in computer-generated graphics arts

16. IT Help Desk Specialist

Functional Responsibility: Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, and isolation and resolution steps. Typically is able to resolve less complex problems immediately, while more complex problems are elevated to others. May involve use of problem management database and help desk systems.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related field and four (4) years of technical experience

17. IT Information Assurance Specialist

Functional Responsibility: Applies a variety of disciplines for analysis, secure system installation architecture and design, non-technical security test and evaluations for system installation environments.

Develops information assurance analytical approaches, techniques, processes, procedures, and schedules for development of small- to medium-sized system environments. Performs information assurance process and customer surveys in support of the security planning and analysis efforts using a host of manual and automated tools. Analyzes and defines security requirements for enterprise-wide security solutions, as well as potential safeguards and/or countermeasures.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related field and six (6) years experience in security requirement implementation and documentation in one or more areas of non-technical information assurance solution development and issue resolution

18. IT LAN Administrator

Functional Responsibility: Assists in the design, test, installation, implementation, and maintenance of computer networks. Operates computer networks, identifies and solves problems, and handles restart/recover, additions, deletions and modifications of workstations and servers. Must be able to communicate effectively with end users.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or other related discipline and four (4) years of experience in LAN administration

19. IT MIS/ILS Logistician

Functional Responsibility: Working as a team leader or independently, performs project planning and management of logistics and configuration management of related tasks. Perform Information System Assessments and Gap Analysis. Assessment will identify gaps in a client’s existing information systems and where appropriate develop plans and programs new software or technical requirements. Monitor and evaluate effectiveness of existing decision support systems and identify functional requirements for new automated tools. Identify IT functionality required to support future processes and technologies based on specific operating environment. Participates in the analysis of logistical problems and the development of innovative project solutions. Provides advice and management of knowledge-based logistics capabilities for Support Systems. Assists with and leads development of integration, migration plans/schedules;

provides research and assistance with implementation of policies and guidance; supports improvements or systems analysis for missions, systems, and fiscal requirements; works on problems of diverse scope, where analysis of data requires evaluation of identifiable factors.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or other related discipline and six (6) years of experience in the logistics support field, specifically in manpower, personnel, and/or training program planning and implementation. Requires thorough knowledge of logistics support considerations for acquisition and life cycle support of systems

20. IT Network Manager

Functional Responsibility: Evaluates communication hardware and software and troubleshoots network related problems. Provides technical expertise for performance and configuration of networks. Performs general network administration. Provides technical leadership in the integration and test of complex networks. Schedules conversions and cutovers. Oversees network control center. Supervises maintenance of systems. Coordinates with all users and sites.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or other related discipline and four (4) years of experience in network engineering and management. Must have experience in protocol analysis, and current knowledge of industry protocols and current LAN operating systems and standards

21. IT Principal Analyst

Functional Responsibility: Leads design of project solutions and manages project. Primary point of contact with client and senior technical advisor. Brings a broad mix of experience and accomplishment to project. Provides technical and administrative supervision of personnel performing design and development tasks, including review of work products for correctness, adherence to design concept and user standards, and progress in accordance with schedules. Provides strategic guidance in areas of formulating requirements, analyzing project proposals, recommending optimum approaches, and developing system designs. Requires ability to formulate specifications for developers to use in producing product deliverables.

Minimum Education/Experience: Master’s Degree in Business, Computer Science, Information Systems, Engineering, Education, or a related discipline and ten (10) years experience with four (4) years supervisory responsibility as a member of a design and development team in a Government or commercial contracting environment. Requires proven ability to work independently on complex problems involving all phases of analysis

22. IT Program Manager

Functional Responsibility: Responsible for overall information technology contract(s)/project(s) performance. Demonstrates knowledge of IT functions, systems and technology across numerous platforms and systems. Understands the business issues and complexities that are key to project effectiveness. Familiar with most common project methodologies and tools and able to select appropriate tools and processes for the project. Serves as contractor's authorized interface with CO, COR, government management personnel, customer representatives, and subcontractors. Ensures all activities conform to terms and conditions of delivery order and contract. Responsible for formulating and enforcing work standards, allocating work, assigning schedules, reviewing work discrepancies, supervising personnel, and communicating policies, purposes, and goals of organization to subordinates. Oversees performance of technical and administrative staff on multiple projects/contracts or a single large complex project/contract to ensure compliance with schedules, milestones, costs, and quality or work performed.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or other related discipline and ten (10) years experience managing contracts and/or projects

23. IT Project Control Specialist

Functional Responsibility: Under close supervision, supports the financial management and administrative activities of small to moderate projects, including budgeting, resource planning, and financial reporting. Supports the evaluation of existing procedures, processes, techniques, models and/or systems related to management problems or contractual issues that would require a report and recommend solutions. Develops work breakdown structures, and prepares charts, tables, graphs, and diagrams to assist in analyzing problems.

Minimum Education/Experience: A Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, and Accounting or other related discipline and four (4) years of experience in preparation and analysis of financial statements and development of project schedules, budgets, and estimates-to-complet

24. IT Public Affairs Specialist

Functional Responsibility: Serve as Web Information Specialist and communications link between client and its many publics—the news media, the surrounding community, other military services, government agencies and internal audience. Apply skills in media relations, journalism, web design, photography, videography, public speaking, and desktop publishing to inform the public of important news and issues.

Minimum Education/Experience: Bachelor’s Degree in CIS, graphic arts or related field and four (4) years experience. Requires professional competency in current and emerging internet technologies, understanding of management/maintenance of internet and intranet sites, communications within large and diverse organization

25. IT Quality Assurance Analyst

Functional Responsibility: Evaluates and reviews of work products, such as software applications, computer-based training, documentation, hardware systems installations, and other equipment systems.

Conducts formal and informal reviews to determine quality. May lead a team of quality assurance analysts.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or other related discipline and six (6) years of experience of which three (3) years must be specialized in a field in which quality assurance functions were performed. General experience includes working with quality control methods and tools

26. IT Resource Management System Specialist

Functional Responsibility: Provides functional expertise, technical and analytical management support.

This entails identifying sources and links to appropriate data sources for inclusion in the automated information systems. Operate, analyze, and provide input to the development of Resource Analysis (RA’s) automated business applications Monitor and evaluate effectiveness of existing decision support systems and identify functional requirements for new automated tools as the need arises. Maintain functional requirements documentation for application systems. Must be familiar with Funds Execution Systems, PBD Tracking Systems, PPBS Library & systems, Budget System/Executive Information System (DBS/EIS), Program Review System Budget Justification System (BJS) and others specific to the customer. Duties also include program planning, scheduling (critical path, float calculation and integrated master schedule analysis); budget planning and formulation (PPBS); cost analysis (CPR, CFSR, C/SCSC) and documentation responsibilities (PMD, PMP, Acquisition Plan, RFP). Working knowledge and/or familiarity with the automated cost reporting and scheduling hardware and software used to support the ordering Office.

Minimum Education/Experience: Four (4) years specialized experience in budget or finance systems plus two years general experience and four (4) years specialized experience in budget or finance systems plus two years general experience

27. IT Software Systems Engineer

Functional Responsibility: Provides technical direction to design and development teams, and monitors progress and productivity through the use of metrics. Work with modern software development processes, to include object-oriented development and use of tools, and apply them to software application program development. Translate operational requirements into detailed software/system requirements. Integrate COTS products into software/system architectures. Integrate new technology and tools into existing products and processes. Provide software support on a large development efforts with minimal management supervision.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering Business or other related discipline and six (6) years experience in functional area where support will be provided

28. IT Subject Matter Expert

Functional Responsibility: Senior technical or functional professional. Provides expert consultation and direction for complex system development and technical service implementation. As an expert in the subject matter field, may augment or direct project teams. Provides expert consultation and direction for complex system development and technical service implementation. May be required to prepare a test strategy from application design specs and to estimate the test workload and lead all testing activities at the project level. May design complex and custom testing plans at the system, regression, integration and acceptance levels. Able to develop and revise testing procedures, standards and policies. Able to evaluate and select testing tools and products.

Minimum Education/Experience: Master’s Degree in functional area in which support will be provided and twelve (12) years experience in functional area in which support will be provided. This experience is expected to include a broad spectrum of expertise in a variety of aspects of the field (i.e., Principal Information Engineer should have experience in systems analysis, design and programming using manual and automated tools and methods, such as I-CASE tools)

29. IT Systems Architect

Functional Responsibility: Acts as the team lead or senior technical advisor. Establishes system information requirements. Designs architecture to include software, hardware, and communications to support total requirements as well as meet required standards. Ensures compliance with all open systems standards. Evaluates analytically and systematically problems of work flows, organization, and planning, and develops appropriate corrective actions. May provide supervision and direction to other systems architects, analysts and developers.

Minimum Education/Experience: Bachelor’s Degree in Computer Science, Information Systems, Engineering or a related discipline and ten (10) years of experience in systems architecture design and development. At least three (3) years must be in open systems design. Requires experience with structured analysis and design methodologies and tools, and with logical and physical functional, operational, and technical architectures of large and/or complex information systems

30. IT Systems Developer - Junior

Functional Responsibility: Under general supervision, applies basic knowledge of programming techniques. Responsible for program design, coding, testing, debugging, and documentation of IT applications in accordance with specifications. Develops and modifies software, ensuring system efficiency and integrity. Develops test data, performs testing, and corrects coding errors. Is familiar with and applies coding standards. Documents code with internal comments and external documentation.

Minimum Education/Experience: Associate’s Degree and one (1) year of system development experience

31. IT Systems Developer - Journeyman

Functional Responsibility: With some oversight, applies basic knowledge of programming techniques.

Responsible for program design, coding, testing, debugging, and documentation of IT applications in accordance with specifications. Develops and modifies software, ensuring system efficiency and integrity.

Develops test data, performs testing, and corrects coding errors. Is familiar with and applies coding standards. Documents code with internal comments and external documentation.

Minimum Education/Experience: Bachelor’s Degree and one (1) year of technical engineering experience

32. IT Systems Developer - Mid

Functional Responsibility: Applies sound knowledge of programming techniques to create executable software based on detailed design. Responsible for program design, coding, testing, debugging, and documentation of IT applications in accordance with specifications. Develops and modifies software, ensuring system efficiency and integrity. Develops test data, performs testing, and corrects coding errors.

Is familiar with and applies coding standards. Documents code with internal comments and external documentation. Provides technical direction to Junior and Journeyman staff members.

Minimum Education/Experience: Bachelor’s Degree and five (5) years of technical engineering experience

33. IT Systems Developer - Senior

Functional Responsibility: Applies advanced knowledge of programming techniques to create executable software based on detailed design. Responsible for program design, coding, testing, debugging, and documentation of IT applications in accordance with specifications. Develops and modifies software, ensuring system efficiency and integrity. Develops test data, performs testing, and corrects coding errors.

Is familiar with and applies coding standards. Documents code with internal comments and external documentation. May be responsible for multiple phases of a project. May have duties instructing, directing, and checking the work of other system developer personnel. May have quality assurance review responsibilities.

Minimum Education/Experience: Bachelor’s Degree and ten (10) years of technical engineering

34. IT Systems Developer - Principal

Functional Responsibility: Applies advanced knowledge of programming techniques to create executable software based on detailed design. Responsible for program design, coding, testing, debugging, and documentation of IT applications and leads a team of system developers. Develops and modifies software, ensuring system efficiency and integrity. Develops test data, performs testing, and corrects coding errors.

Is familiar with and applies coding standards. Documents code with internal comments and external documentation. May be responsible for multiple phases of a project. May have duties instructing, directing, and checking the work of other system developer personnel. May have quality assurance review responsibilities.

Minimum Education/Experience: Master’s Degree and fifteen (15) years of technical engineering experience

35. IT Technical Analyst - Junior

Functional Responsibility: Under general supervision, performs analytical work to support Information Technology (IT) systems, programs, and/or planning activities. Analytically and systematically evaluates problems such as workflow, organization, data flow, and data quality. Has a working knowledge of information system development and/or information technology tools, techniques, concepts and software.

May be assigned to prepare milestone status reports and other technical deliverables. Examples include providing documentation and configuration management support.

Minimum Education/Experience: Associate’s Degree and one (1) year of analytical experience

36. IT Technical Analyst - Journeyman

Functional Responsibility: With some oversight, performs analytical work to support Information Technology (IT) systems, programs, and/or planning activities. Analytically and systematically evaluates problems such as workflow, organization, data flow, and data quality. Has a working knowledge of information system development and/or information technology tools, techniques, concepts and software.

May be assigned to prepare milestone status reports and other technical deliverables. Examples include providing documentation and configuration management support.

Minimum Education/Experience: Bachelor’s Degree and one (1) year of analytical experience

37. IT Technical Analyst - Mid

Functional Responsibility: Performs analytical work to support Information Technology (IT) systems, programs, and/or planning activities. In addition to performing the Junior level duties, typical activities include: analyzing, researching, diagnosing, and resolving procedural and system problems associated with software applications, operating systems, and hardware. May be tasked to develop presentations and documentation to facilitate training and knowledge transfer initiatives. May work with users, developers, system administrators, and application support specialists.