MAS - Omega World Travel Inc. - GS33F0027P

DOCX document 372 KB

Attached to
Federal Supply Schedule GS33F0027P
Contract number
GS33F0027P
Issued by

About this file

Products and Services:

  • Travel Agent Services: Full Service, Air/Rail, Domestic and International, Self Service, Air/Rail, Domestic and International
  • Lodging Negotiations And Management Services: Destination Analysis/Site Selection, Lodging Contract Negotiations, Management Reporting, Preferred Hotel Web Portal, Project Management, Automated RFP Design, Distribution & Administration, Room Res Software & Block Management Report
  • Introduction to New Supplies and Services: Strategic Meetings Management Program Consultation, Program Manager, Discovery Support
  • Ancillary Supplies and Services: 24 -Emergency After Hour Service, Automated Refund/ Track of Unused e- Tickets, Customer Traveler Profile System (online), Frequent Flyer Miles Service, Full-Service Onsite/Offsite Manager Level I, II, III, Full-Service Onsite/Offsite Agent Level I, II, III, Full-Service Transaction Fee for Agent Level I, II, III, Online Reporting – Standard and Custom, Online Traveler Resource Information, Ticket Delivery – Express Mail, 2nd Day, Next Day, International Express, U.S. Mail 1st class, Electronic via email or web, Train the Trainer (OWT Software)

Location:

  • Delivery area: Worldwide
  • Point(s) of production: Fairfax, VA, U.S.A.

Dates:

  • Contract Period: June 21, 2019 - June 20, 2024
  • Time of delivery: To be negotiated at the Task Order Level.

People:

  • Contractor: OMEGA WORLD TRAVEL, INC.
  • Contract Administrator: GORAN GLIGOROVIC
  • Staff Categories: Strategic Meetings Management Consultant, Project Manager, Discovery Support Staff

Omega World Travel, Inc. - Omega World Travel - Pricelist and/or Vendor Terms and Conditions for GS33F0027P, a Federal Supply Schedule awarded to Omega World Travel, Inc. - Omega World Travel -, under Travel Services Solutions (FSS-599)

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U.S. GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

Authorized Federal Supply Schedule Price List

TRAVEL

CONTRACTOR:

OMEGA WORLD TRAVEL, INC.

3102 OMEGA OFFICE PARK

FAIRFAX, VA 220312400

Contract Number: GS33F0027P

FSC/PSC: V999, V231, V302

DUNS# : 062363593

Contract Period : June 21, 2019 - June 20, 2024

Business Size : Other than Small Business

Effective as of Modification A832 May 24, 2021

Contract Administrator : GORAN GLIGOROVIC

Phone Number : 571-431-1341

Fax Number : 703-359-8889

Web Site : www.owt.net

Schedule: Multiple Award Schedule (MAS)

Category: TRAVEL

SIN(s): 561510 Travel Agent Services 561599L Lodging Negotiations & Management Services

NEW Introduction of New Supplies and Services

(Strategic Meetings Management Program Consultation)

ANCILLARY - Ancillary Supplies and Services

Online access to contract ordering information, terms and conditions, up‐to‐date pricing and the option to create an electronic delivery order are available through GSA Advantage!® a menu driven database system.

The INTERNET address GSA Advantage!® is GSAAdvantage.gov. The internet address for GSA Advantage!® is: GSAAdvantage.gov. Prices Shown Herein are Net (discounted deducted).

http://www.owt.net/

Page - 2 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

CUSTOMER INFORMATION

1. Table of Awarded Special Item Numbers

SIN Description

561510 Travel Agent Services

561599L Lodging Negotiations And Management Services

NEW Introduction to New Supplies and Services

ANCILLARY Ancillary Supplies and Services

1b. Identification of the lowest price model number and lowest unit price.

SIN: ANCILLARY – Ancillary Supplies and Services

SIN

Description of Service

Unit of

Issue Additional

Service Detail

Price Per Unit

June 21,2020-

June 20, 2024

Ancillary Automated Refund/ Track of Unused e- Tickets

Per Ticket $0.01

Additionally, refer to Omega’s Awarded Price Lists which follow this Terms and Conditions section.

1.c. Description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who, will perform services shall be provided: See descriptions at SIN ANCILLARY for Ancillary Supplies and Services at page 7, below. Also, this information is available from Omega World Travel upon request.

2. Maximum Order: $1,000,000.00

3. Minimum Order: $50.00

4. Geographic coverage (delivery area): Worldwide

5. Point(s) of production (city, county and State or foreign country): Fairfax, VA, U.S.A.

6. Discount from list prices or statement of net price: All of Omega World Travel’s rates reflect net prices to the Government.

7. Quantity Discount: There are no quantity discounts.

8. Prompt payment terms: Net 30, 0% discount. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): N/A

10a. Time of delivery: To be negotiated at the Task Order Level.

10b. Expedited Delivery: Items available for expedited delivery are noted in the price list.

10c. Overnight and 2‐day delivery: Overnight and 2-day delivery is provided as applicable. Prices are reflected in pricing list.

10d. Urgent Requirements: Agencies can contact Omega at the ordering address if in need of faster delivery requirements than those stated in the pricing list.

Page - 3 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

11. F.O.B. point(s): Destination

12a. Ordering address:

Omega World Travel, Inc.

Proposals Department

3102 Omega Office Park

Fairfax, VA 22031 USA P. 705-359-0200

Email: proposals@owt.net

12b. Ordering procedures:

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements

(BPAs are found in Federal Acquisition Regulation (FAR) 8.405-3.

13 Payment address:

Omega World Travel, Inc.

Accounting Department

3102 Omega Office Park

Fairfax, VA 22031 USA P. 705-359-0200 Email: proposals@owt.net

14. Warranty provision: N/A

15. Export packing charges, if applicable: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: N/A

18b. Terms and conditions for any other services: N/A

19 List of service and distribution points: N/A

20 List of participating dealers: N/A

21 Preventative maintenance: N/A

22a. Special attributes such as environmental attributers (e.g. recycled content, energy efficiency, and/or reduced pollutants): NA

22b. Section 508 compliance information: Omega World Travel is in compliance with all Section 508 requirements.

23 Data Universal System (DUNS) number: 062363593

24 Notification regarding registration in Systems for Award Management (SAM) is current:

Omega World Travel, Inc.’s is registered in the Systems for Award Management (SAM) at Sam.gov.

Omega’s registration in Systems for Award Management (SAM) is current and up to date.

mailto:proposals@owt.net mailto:proposals@owt.net

Page - 4 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

OMEGA WORLD TRAVEL, INC.

AWARDED PRICING LIST

Travel Category GSA IFF Fee Inclusion:

The prices shown in the tables are inclusive of the required GSA IFF Fees.

The following awarded service information is listed by SIN.

SIN: 561510 - Travel Agent Services

Transaction A

SIN

Description of Service

Unit of Issue

Trans

Domestic /

International

Price Per Unit

June 21,2020-

Jun 20, 2024

561510 Full Service, Air/Rail, Domestic Per Transaction A Domestic $30.02

561510 Full Service, Air/Rail, International Per Transaction A International $36.77

561510 Self Service, Air/Rail, Domestic Per Transaction A Domestic $7.68

561510 Self Service, Air/Rail, International Per Transaction A International $7.68

SIN: 561510 Travel Agent Services

Transaction B

Trans

Domestic /

International

Price Per Unit

June 21, 2020-

Jun 20, 2024

561510 Full Service, Hotel/Car Only, Domestic Per Transaction B Domestic $12.08

561510 Full Service, Hotel/Car Only, International Per Transaction B International $12.08

561510 Self Service, Hotel/Car, Domestic Per Transaction B Domestic $0.52

561510 Self Service, Hotel/Car, International Per Transaction B International $0.52

561510 24 Hour Call Center Per Transaction B Both $18.87

SIN: 561599L Lodging Negotiations And Management Services

Domestic /

International

Price Per Unit

June 21, 2020-

Jun 20, 2024

561599L Destination Analysis/Site Selection Per Hour Both

$ 75.00

561599L Lodging Contract Negotiations Per Hour Both

$ 125.00

561599L Management Reporting Per Hour Both

$ 50.00

561599L Preferred Hotel Web Portal Per Hour Both

$ 50.00

561599L Project Management Per Hour Both $ 75.00

561599L Automated RFP Design, Distribution &

Administration

Per Hour Both

$ 100.00

561599L Room Res Software & Block Management

Report

Per Transaction Both

$ 10.00

Page - 5 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

SIN: NEW- Introduction to New Supplies and Services

Strategic Meetings Management Program Consultation

SIN Description of Service Unit of Issue Domestic /

International

Price Per Unit

June 20, 2020

June 20, 2024

NEW Strategic Meetings Mgmt. Consultant Per Hour Both $106.00

NEW Program Manager Per Hour Both $80.00

NEW Discovery Support Per Hour Both $53.00

SMMP Consulting Services Overview Omega’s SMMP team of consultants are qualified and available to consult on any or all of the following areas which cover consulting and processes related to the initial stages of SMM program policy and procedure development; implementation; training; policy compliance and success measurement.

Specific Areas of Strategic Meetings Management Program Consultation

Opportunity Analysis - Review corporate financials, identify potential volume of meetings. Examine business meeting mix, understand who is planning meetings.

Business Plan Development - Executive summary, data review, savings opportunity, SMMP proposal

Meeting Policy Development - Review existing travel policy, cultural appraisal, global and regional variations, communication planning.

Assessment of Technology Providers - Automated approval process, data collection requirements, functionality options, on-line registration, end-to-end booking solutions.

Preferred Supplier Program - Identify supplier categories, determine number of suppliers per category, support RFI and RFP process, establish pricing, perform supplier training.

Communication Planning - Change management, Global meeting forum development.

Staff Categories:

1. Strategic Meetings Management Consultant Our SMM consultant is certified by the GBTA (SMMC) in best practices in developing and implementing a quality SMM Program. The SMMC works directly with the client’s designated project lead and key stakeholders through the program development process. Key areas of responsibility of the SMMP consultant include development of processes which will:

Increase visibility into meeting and event volume, spend, types and venues Reduce legal/regulatory, financial, operational and intangible risks by creating policy or guidelines and compliance tracking Reduce costs with suppliers by formal negotiations, using standard contracts and

Page - 6 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P cancellation/attrition penalties Reduce number of suppliers and create preferred supplier programs for increased savings Reduce duplication of effort by aligning meeting business into professional planning teams or formalizing outsourced relationships Leverage spend with suppliers for business travel (transient) and groups, meetings and event spend Prepare for crisis management situations by knowing where all meetings/events are occurring and monitoring participant well-being Capitalize on professional planning skill sets to ensure consistency and quality across all meetings/events Analyze and report return on investment (“ROI”) in addition to other metrics while gaining 10% -

20% savings Automate processes to improve planner efficiency and maximize productivity

The level of program success and cost savings is directly related to our joint ability to drive adoption of new programs and policies. To that end, the SMMC works with the Project Manager through the

Discovery and implementation portions of the program, as well as strategies to drive adoption of the meetings policy, and technology tools.

2. Project Manager The Project Manager is the Omega focal point for the Client program and is responsible for overseeing implementation activities in its entirety, including, but not limited to following activities. Project Manager will be dedicated to take a lead to ensure successful implementation planning and execution of SMMP.

Implementation planning – establish high level mile stones with key dates such as Discovery start date and go live date, detailed level implementation actions in order to meet the key milestones, resource allocation and track status

Implementation weekly calls – schedule and lead weekly implementation calls with the Client SMMP implementation team to review status and any pending action items to close. Develop a standard implementation weekly log which includes, but not limited to, implementation timeline (high level and detailed level) and status of each actions.

Hotel contracts – Develop draft hotel contracts for Client’s review based on size and type of meetings. Lead negotiations with hotel chains and coordinate with Client Business Units to finalize the contracts.

Communication – coordinate with the Client communication focus group to develop effective communication strategy to promote the SMMP program and increase adoption across Client Business Units. Share expertise and experiences of success communication methods.

Training – In order to ensure adoption of the program, promotion and campaign of the SMMP program will be critical. Coordinate with the Client training focus group to develop training strategy based on needs. As part of Discovery, it is planned to publish a survey at Client Business Units to identify potential meeting planners/organizers. Based on demographics, make recommendations to the training group on training locations and methods such as demo, lunch and learn, user trainings, etc. Project Manager should coordinate with the training staff at Omega and any technology implementation lead for any demo and training of the selected tool.

Page - 7 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

Discovery – schedule Discovery meetings with Client Business Units meeting planners along with the Discovery Support Staff. Develop a standard tool to document current states and findings and recommendations for future state. To be most effective and productive, make the best efforts to meet

Client Business Units meeting planners face to face.

Hotel sourcing and meeting site – develop a standard work for the hotel sourcing, which clearly documents steps required for meeting planners to request sourcing and registration support. It is planned to develop a meeting site on the Client intranet site with meeting related information for the Client meeting planners and access links to various forms, tools and hotel contracts. Project

Manager will make recommendations, share ideas and assign necessary resources from Omega and technology provider to create the Client meeting site.

3. Discovery Support Staff Discovery Support Staff will lead and support the Project Manager with Discovery activities for Client Business Units.

Job Description: Develop, Disburse and Review Surveys to Identify Agency Meeting Owners and Planners, Conduct Discovery Meetings to determine needs, usage, quantity and types of events, Compile collected information for analysis

Unit of

Issue

Additional Service Detail

Price Per Unit

June 21,2020-

June 20, 2024

Ancillary 24 -Emergency After Hour Service per call Provided by Omega Owned Call Center and Staff $18.53

Ancillary Automated Refund/

Track of Unused e- Tickets per ticket $0.01

Ancillary Customer Traveler Profile System (online) per person

$0.01

Ancillary Frequent Flyer Miles Service per ticket $0.01

Ancillary Full-Service

Onsite/Offsite Manager

Level I per year

Level I: Pricing valid for these locations: Atlanta, Boston, Chicago, Dallas, Denver, Florida Keys, Houston, Long Island, Los Angeles, Miami, Minneapolis, New Orleans, New York City, Newark, Oakland, Philadelphia, Portland, Puerto Rico, Raleigh/Durham, San Francisco, San Antonio, Seattle, Washington, DC, State of Alaska, State of

Hawaii, U.S. Virgin Islands. These locations/cities to include the surrounding counties (E.g. Montgomery

County, MD, would be included in Washington, DC, as would Fairfax County in VA.) Pricing is inclusive of benefits which is 22% of salary.

$50,000

Ancillary Full-Service

Onsite/Offsite Manager

Level II per year

Level II: Pricing valid for these locations:

Baltimore, Baton Rouge, Boise, Cincinnati, Cleveland, Des Moines, Indianapolis, Jacksonville, FL, Kansas City, Memphis, Orlando, Phoenix, Pittsburgh, Sacramento, Tucson. These locations/cities to include surrounding counties. This pricing is inclusive of their benefits which is 22% of the salary

$40,000

Ancillary Full-Service

Onsite/Offsite Manager Level III per year

Level III: All other markets in Continental US not included in Levels I & II. This pricing is inclusive of their benefits which is 22% of the salary

$35,000

Page - 8 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

June 21,2020-

June 20, 2024

Ancillary Full-Service

Onsite/Offsite Agent

Level I per year Level I: Pricing valid for these locations: Atlanta, Boston, Chicago, Dallas, Denver, Florida Keys, Houston, Long Island, Los Angeles, Miami, Minneapolis, New Orleans, New York City, Newark, Oakland, Philadelphia, Portland, Puerto Rico, Raleigh/Durham, San Francisco, San Antonio, Seattle, Washington, DC, State of Alaska, State of

Hawaii, U.S. Virgin Islands. These locations/cities to include the surrounding counties (E.g. Montgomery

County, MD, would be included in Washington, DC, as would Fairfax County in VA.) Pricing is inclusive of benefits which is 22% of salary.

$43,000

Ancillary Full-Service

Onsite/Offsite Agent

Level II per year Level II: Pricing valid for these locations:

Baltimore, Baton Rouge, Boise, Cincinnati, Cleveland, Des Moines, Indianapolis, Jacksonville, FL, Kansas City, Memphis, Orlando, Phoenix, Pittsburgh, Sacramento, Tucson. These locations/cities to include surrounding counties. This pricing is inclusive of their benefits which is 22% of the salary

$33,000

Ancillary Full-Service

Onsite/Offsite Agent Level III per year Level III: All other markets in Continental US not included in Levels I & II. This pricing is inclusive of their benefits which is 22% of the salary

$30,000

Ancillary Full-Service Transaction

Fee for Agent Level I per transaction

Level I: Pricing valid for these locations: Atlanta, Boston, Chicago, Dallas, Denver, Florida Keys, Houston, Long Island, Los Angeles, Miami, Minneapolis, New Orleans, New York City, Newark, Oakland, Philadelphia, Portland, Puerto Rico, Raleigh/Durham, San Francisco, San Antonio, Seattle, Washington, DC, State of Alaska, State of

Hawaii, U.S. Virgin Islands. These locations/cities to include the surrounding counties (E.g. Montgomery

County, MD, would be included in Washington, DC, as would Fairfax County in VA.) Pricing is inclusive of benefits (22% of salary).

$13.62

Ancillary Full-Service Transaction

Fee for Agent Level II per transaction

Level II: Pricing valid for these locations:

Baltimore, Baton Rouge, Boise, Cincinnati, Cleveland, Des Moines, Indianapolis, Jacksonville, FL, Kansas City, Memphis, Orlando, Phoenix, Pittsburgh, Sacramento, Tucson. These locations/cities to include surrounding counties. This pricing is inclusive of their benefits which is 22% of the salary

$13.62

Ancillary Full-Service Transaction

Fee for Agent Level III per transaction

Level III: All other markets in Continental US not included in Levels I & II. This pricing is inclusive of their benefits which is 22% of the salary

$13.62

Ancillary Online Reporting –

Standard and Custom per report Online reporting for standard and custom reports -

Fee is for custom/ad-hoc reports only. This fee represents the minimum fee based on complexity of report requested.

$168.83

Ancillary Online Traveler Resource Information per call $0.01

Page - 9 OMEGA WORLD TRAVEL, INC. | Contract GS33F0027P

June 21,2020-

June 20, 2024

Ancillary Ticket Delivery – Express Mail, 2nd Day per package $11.58

Ancillary Ticket Delivery – Express Mail – Next Day per package $14.97

Ancillary Ticket Delivery – International Express per package Not to exceed 5 lbs. $134.59

Ancillary Ticket Delivery – U.S.

Mail 1st class per package $6.12

Ancillary Ticket Delivery – Electronic via email or web per ticket $0.01

Ancillary Train the Trainer (OWT Software) per course $0.01

File details come from the government source that posted it. Updated .