MAS - Corporate Travel Management North America Inc. - GS33F0016R

U.S. GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE

Authorized Federal Supply Schedule Price List Supplement No. 1 – Effective September 30, 2024

CONTRACTOR:

Corporate Travel Management North America, Inc.

2120 S 72nd St, Suite 700 Omaha, NE 68124-2366 USA

UEI: GN4NLYARTA64

Business Size: Other than Small Business

Contract Number: GS33F0016R Contract Period: December 17, 2019 - December 16, 2024

Price List Current and Effective as of Modification A885 dated August 8, 2024

Schedule:

Category:

Product Service Codes:

SIN(s):

561510

ANCILLARY

Multiple Award Schedule (MAS), Solicitation #47QSMD20R0001, Refresh 22 Travel V302, V999

Travel Agent Services Ancillary Supplies and Services

Prices Shown Herein are Net (discount deducted)

Contract Administrator: Christina Reynoldson Phone: (402) 399-4500 Fax: (402) 399-4763

Email: christina.reynoldson@travelctm.com Web Site: https://us.travelctm.com/corporate-travel/government-travel/

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The internet address for GSA Advantage!® is:

GSAAdvantage.gov. For more information on ordering from Federal Supply Schedules, go to the GSA Schedules page at GSA.gov.

Corporate Travel Management North America, Inc. | Contract GS33F0016R September 30, 2024 Page 2 of 5

ABOUT CORPORATE TRAVEL MANAGEMENT:

Corporate Travel Management (CTM) is an award-winning global provider of innovative and cost-effective travel management solutions to the corporate market. We understand the complex travel needs of businesses large and small in every global market and are committed to developing tailored travel solutions that drive results.

With 30 years in business travel, CTM is proud to support the travel needs of a diverse customer portfolio spanning geographies, industries, and business sizes. This breadth of travel management experience and expertise enables our customers to leverage extensive knowledge, insights, and tried and tested solutions from similar and differing businesses, to maximize their program optimization strategies.

Company snapshot

Founded in 1994, CTM has grown from a two-man start-up to a global leader in travel management.

Owned operations across four continents, with a global network spanning more than 100 countries.

Commitment to Sustainability and CSR. Read more at https://us.travelctm.com/streams/sustainable-travel.

Multi-award winning for service and technology innovation globally.

Core competencies

Government and public administration expertise: Servicing public administration and safety industry customers across North America, Europe, and Asia-Pacific markets and managing complex project needs.

Proprietary in-house technology: Built in regional CTM Tech Hubs, our technology offers unbeatable speed-to-market, agility, and customization, founded on global technology architecture and developed regionally for regional needs and market nuances.

Local people and expertise, everywhere you go: CTM’s Regional Leadership, Account Management, and Travel Consulting teams offer local market expertise and accountability for your travel program’s performance.

Global buying power: Approximately $9billion USD ($12billion AUD) on a pro-forma FY19 basis.

Experts in strategic events management: CTM Meetings & Events is a business unit of the CTM group of businesses that can provide logistics, concept creating, venue sourcing, event production, and technology development for corporate events and group travel.

CUSTOMER INFORMATION:

1a. Table of awarded Special Item Number (SIN) with appropriate cross reference to item descriptions and awarded price(s):

SIN Description Page 561510 Travel Agent Services 4

ANCILLARY Ancillary Supplies and Services 4-5

1b. Identification of lowest priced model number and lowest unit price for that model for each SIN awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment discounts, or any other concession affecting price. Contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

SIN Description Price 561510 Travel Agent Services $6.70

ANCILLARY Ancillary Supplies and Services $0.00

1c. If Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, experience and education for those types of employees who will perform services:

Labor category descriptions and pricing are provided where applicable and can be provided by Contractor upon request.

2. Maximum order per SIN:

SIN Maximum Order 561510 $1,000,000.00

ANCILLARY $1,000,000.00

Corporate Travel Management North America, Inc. | Contract GS33F0016R September 30, 2024 Page 3 of 5

3. Minimum order: $50.00

4. Geographic Coverage (delivery area): Delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. If services need to be performed in foreign locations outside the U.S. (i.e., Foreign Site Services), CTM can provide and will work with the ordering agency with respect to services, pricing, etc. to be memorialized in a Task Order.

5. Point(s) of production (city, county, and State or foreign country): Omaha, Douglas County, NE, USA

6. Discount from list prices or statement of net price: Prices herein reflect Government’s Net Pricing (discount already deducted), include the IFF, and are ceiling rates. See pages 4-5.

7. Quantity Discounts: Not Applicable. There are no quantity discounts, but can be discussed at the Task Order level.

8. Prompt payment terms: Net 30 days, 0% discount.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items: Not Applicable

10a. Time of Delivery: To be negotiated between Contractor and ordering agencies at the Task Order level.

10b. Expedited Delivery: Ordering agencies may contact Contractor for rates for expedited delivery (if applicable and available).

Note: All ticketing is done at time of order and is immediate.

10c. Overnight and 2-day delivery: Ordering agencies may contact Contractor for rates for overnight and 2-day delivery (if available). Note: Not applicable for ticketing.

10d. Urgent Requirements: Ordering agencies may contact Contractor for urgent requirement services. Note: Ticketing is immediate.

11. F.O.B. point(s): Destination

12a. Ordering Address:

Corporate Travel Management North America, Inc. | 2120 S 72nd St, Suite 700, Omaha, NE 68124-2366 USA Email: na.governmentsales@travelctm.com

12b. Ordering Procedures: For supplies and services, the ordering procedures, information procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address:

Corporate Travel Management North America, Inc. | 2120 S 72nd St, Suite 700, Omaha, NE 68124-2366 USA

14. Warranty Provision: Not Applicable

15. Export Packing Charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not Applicable

17. Terms and conditions of installation: Not Applicable

18a. Terms and conditions of repair parts: Not Applicable

18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not applicable

20. List of participating dealers: Not Applicable

21. Preventative maintenance: Not Applicable

Corporate Travel Management North America, Inc. | Contract GS33F0016R September 30, 2024 Page 4 of 5

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. Section 508 compliance information is available for the information and communications technology (ICT) products and services offered. ICT accessibility standards can be found at https://www.section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number: GN4NLYARTA64

24. Contractor’s registration in Systems for Award Management (SAM) database is current.

PRICE LIST:

Awarded service and pricing information listed by Special Item Numbers (SINS).

All prices include the applicable Industrial Funding Fee (IFF) (i.e., $3.10 for Transaction A and 0.75% for Transaction B) payable to GSA. “Transaction” is as defined in the MAS SOW.

If ordering agency requests a management fee pricing structure (e.g., often referred to as “bundled pricing”) instead of the standard transaction fee pricing structure (e.g., often referred to as “ala carte pricing”) set forth herein, CTM will discuss the servicing needs and proposed pricing with ordering agency and take commercially reasonable steps to accommodate such request. In a management fee pricing structure, the amount of the IFF owed to GSA is determined by (1) multiplying the number of transactions issued during the applicable time period by the maximum transaction fee on our Schedule for that period and then (2) deducting that amount from the management fee total. Any remaining amount is then multiplied by the applicable IFF amount to determine the IFF total owed for the value-added services.

ETSNext Program

CONUS & U.S.

Territories

Based TMC's

Self Service (Online Booking Tool)

SIN CLIN Description of Service Unit Per Type Domestic or International

Full / Self Service

GSA Price w/ IFF

561510 007 Self Service Transaction Transaction A Both Self Service $11.65 561510 008 Self Service Transaction Transaction B Both Self $6.70 561510 009 Full-Service Air/Rail, Domestic Transaction Transaction A Domestic Full Service $36.35 561510 0010 Full-Service Air/Rail, International Transaction Transaction A International Full Service $50.60 561510 0011 Full-Service Hotel/Car Only Transaction Transaction B Both Full Service $14.36

SIN CLIN Description of Service Unit Per Domestic or International

GSA Price w/ IFF

Ancillary 300 Very Important Person (VIP) - Remote or Hybrid Per Itinerary Domestic $76.57 Ancillary 301 International Rate Desk Services Per Itinerary Domestic $30.23 Ancillary 303 Passport and/or Visa Processing & Support Per Request Domestic $603.53

Ancillary 304 Travel Arrangements for services not available in the

GDS or other content Per Itinerary Domestic $75.57

Ancillary 305 Travel Arrangements for services not available in the

GDS or other content Per Hour Domestic N/A

Ancillary 306 Non GDS Air/Rail Surcharge Per Transaction Domestic $15.11 Ancillary 307 NDC Air Surcharge Per Transaction Domestic $15.11

Ancillary 308 Virtual Card Payment Support Per Card

Provisioned Domestic $4.03

Ancillary 309 Centrally Billed Accounts (CBA) Reconciliation Per CBA Domestic $503.78 Ancillary 310 Leave in Conjunction with Official Travel (LICWO) Per Transaction Domestic $100.76 Ancillary 311 Cost Constructed Travel Per Transaction Domestic $100.76 Ancillary 312 Rate Reshopping Per PNR Domestic $3.53 Ancillary 313 Custom Reports / Ad Hoc Reports Per Hour Domestic $352.64 Ancillary 314 Custom Reports / Ad Hoc Reports Per Report Domestic N/A Ancillary 315 After hours emergency services * Per call handled Domestic $60.45 Ancillary 500 Dedicated Account Manager ** Per Year Domestic $137,027.71 Ancillary 502 Account Manager Per Hour Domestic N/A

Ancillary 600 Debit Memo Per Debit

Memo Domestic $0.00

* $60.45 if outside 72 hours of departure time; if within 72 hours of departure time, CTM will only charge $40.30 (includes IFF)

Corporate Travel Management North America, Inc. | Contract GS33F0016R September 30, 2024 Page 5 of 5

GSA

CONUS & U.S.

Territories

Based TMC's Self Service (Online Booking Tool)

SIN Description of Service Unit Per Type Domestic or International

Full / Self Service

GSA Price w/ IFF

561510 Self Service Air/Rail - Online booking tool

(with lodging and/or car rental) + Transaction Transaction A Both Self $9.10

561510 Self Service Hotel/Car Only - Online booking tool + Transaction Transaction B Both Self $6.05

561510 Alaska Marine Highway Booking

(reservation, booking and vouchering for ferry service in AK only)

Transaction Transaction B Domestic Full Service $18.64

561510

Full Service booking through travel advisor dedicated to customer’s account (Domestic and International Air, lodging and/or car rental)

Transaction Transaction A Domestic Full Service $39.60

+ These non-CLIN services do not include cyber security fees and include third-party online booking tool PNR fee

SIN Description of Service Unit Per Domestic or International

GSA Price w/ IFF

Ancillary Annual Account Reviews Program Domestic $0.01

Ancillary Automated Tracking/Refund or Unused E-tickets Program Domestic $0.01

Ancillary Courier Delivery per Delivery Per Delivery Domestic $20.00 Ancillary Custom Online Traveler Profile System Program Domestic $0.01 Ancillary Direct Access to On-line Reporting Per Call Domestic $0.01 Ancillary Express Delivery Domestic Per Delivery Domestic $10.00 Ancillary Express Delivery International Per Delivery Domestic $20.00

Ancillary Frequent Flyer Mileage Program

Reservations with coupon Per Call / Per

Itinerary Domestic $50.00

Ancillary Meeting & Conference Planning Service Per Hour Domestic $50.00 Ancillary U.S. Mail Certified Delivery Per Delivery Domestic $2.50

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

SCLS Eligible Contract Labor Category/Fixed Price Service SCLS Equivalent Code - Title WD Number Account Manager 01020 - Administrative Assistant 2015-4281