PSS - Pioneer Credit Recovery, Inc. - GS23F0217K

GENERAL SERVICE ADMINISTRATION

Federal Supply Services

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address GSA Advantage! is: http://GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules, please visit:

https://www.gsa.gov/portal/content/197989 Schedule Title:

Professional Services Schedule (PSS)

Industrial Group 00CORP

Contract Number:

GS-23F-0217K

DUNS Number:

136936114

Size Status:

Other than Small Business

Contract Period:

April 27, 2015 – April 26, 2020

Price list current as of Modification PS-0037 effective April 1, 2019

Headquarters:

Pioneer Credit Recovery, Inc.

26 Edward Street, PO Box 100

Arcade, New York 14009

Telephone: 585-492-1234, Toll-Free 800-836-2442

Fax: 888-909-4727 www.pioneer-credit.com Contract Administrator: Chad Wilson

COMPANY OVERVIEW:

Founded in 1980, Pioneer Credit Recovery, Inc. (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt. Handling billions in portfolios, Pioneer recovers a broad spectrum of debt for federal and state clients as well as guarantee agencies.

By combining the scale of an industry giant with the focus of a true partner, we tailor for our clients an approach that maximizes revenues while maintaining the highest standards of integrity and customer relations. Pioneer provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems, ensuring the best the industry has to offer.

CUSTOMER INFORMATION

1a.

Awarded Special Item Number:

SIN 520-4 Debt Collection SIN 520-4RC Debt Collection Disaster Recovery

SIN 00CORP-500 Order Level Materials SIN 00CORP-500RC Order Level Materials Disaster Recovery 1b.

Fees for Service:

Service Descriptions

Regular Collections:

These are regular payments that are made on a debtor’s account including payment in full, settlements, monthly payers and program payers. In addition, this category encompasses payments made on a debtor’s account as a result of an Administrative Wage Garnishment.

Consolidation:

Consolidation Loans combine several student loans into one bigger loan from a single lender, which is then used to pay off the balances on the other loans. It is very similar to refinancing a mortgage. After a debtor makes a specific amount of qualifying payments on their account (typically 3), accounts are purchased by another lender and Pioneer receives fee on the balance paid off by the new lender.

Rehabilitation:

The Department of Education offers the Loan Rehabilitation program to qualifying borrowers. After a debtor makes a specific amount of qualifying payments on their account (typically 9), accounts are purchased by another lender and Pioneer receives fee on the balance paid off by the new lender.

To further clarify the differences in the above three categories, if a debtor is placed in either a Consolidation or Rehabilitation program, the 3 or 9 monthly payments that they are required to make on their account are paid under the Regular Collections fee rate, while the balance at funding is paid at the corresponding rate for that fee category.

Litigations and Administrative Resolutions:

These are administrative fees paid to Pioneer for submission of accounts that are submitted to the Department of Education such as deaths, disabilities, bankruptcies and programmatic cancellations.

1c.

Hourly Rates:

Not Applicable 2.

Maximum order:

$1,000,000

3.

Minimum order:

$100 4.

Geographic Coverage:

The United States, its territories or possessions, Puerto Rico, the Trust Territory of the Pacific Islands, and the District of Columbia

5.

Point(s) of Production:

Services performed in Arcade, NY; Perry, NY and Horseheads, NY 6.

Discount from list prices or statement of net price:

Government Net Prices (discount already deducted) 7.

Quantity discounts:

8.

Prompt payment terms:

Net 30 - Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions 9a.

Government Purchase Cards - Below Micro Purchase Threshold:

Yes 9b.

Government Purchase Cards - Above Micro Purchase Threshold:

Will Not Accept 10.

Foreign items:

Not Applicable 11a.

Time of delivery:

Not Applicable 11b.

Expedited Delivery:

Not Applicable

11c.

Overnight and 2 day delivery:

Not Applicable

11d.

Urgent Requirements:

Not Applicable

12.

F.O.B. point(s):

Destination

13a.

Ordering address:

Pioneer Credit Recovery, Inc.

26 Edward Street, PO Box 100

Arcade, New York 14009

13b.

Ordering procedures:

For supplies and services, the ordering procedures, information on Blanket Purchase Orders (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14.

Payment address:

Pioneer Credit Recovery, Inc.

26 Edward Street, PO Box 100

Arcade, New York 14009

15.

Warranty provision:

Not Applicable

16.

Export packing charges, if applicable:

Not Applicable 17.

Terms and conditions of Government purchase card acceptance:

Not Applicable 18.

Terms and conditions of rental, maintenance, and repair:

19.

Terms and conditions of installation:

Not Applicable

20a.

Terms and conditions of repair parts:

Not Applicable

20b.

Terms and conditions for any other services:

Not Applicable

21.

List of service and distribution points:

Not Applicable

22.

List of participating dealers:

Not Applicable

23.

Preventive maintenance:

Not Applicable

24a.

Special attributes such as environmental attributes and/or reduced pollutants:

Not Applicable

24b.

Section 508 Compliance:

Not Applicable

25.

Data Universal Number System (DUNS) number:

13-693-6114 26.

Notification regarding registration in System for Award Management (SAM) database.

Active Registrant 00CORP-500 Order-Level-Materials

Order-Level Materials (OLMs) are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Federal Supply Schedule (FSS) contract or FSS blanket purchase agreement (BPA). OLMs are not defined, priced, or awarded at the FSS contract level. They are unknown before a task or delivery order is placed against the FSS contract or FSS BPA. OLMs are only authorized for inclusion at the order level under a Time and-Materials (T&M) or Labor-Hour (LH) Contract Line Item Number (CLIN) and are subject to a Not to Exceed (NTE) ceiling price. OLMs include direct materials, subcontracts for supplies and incidental services for which there is not a labor category specified in the FSS contract, other direct costs (separate from those under ODC SINs), and indirect costs. OLMs are purchased under the authority of the FSS Program and are not “open market items.”

Items awarded under ancillary supplies/services or other direct cost (ODC) SINs are not OLMs. These items are defined, priced, and awarded at the FSS contract level, whereas OLMs are unknown before an order is placed. Ancillary supplies/services and ODC SINs are for use under all order type CLINs (Fixed-Price (FP), T&M, and LH), whereas the Order-Level Materials SIN is only authorized for use under T&M and LH order CLINs.

The Order-Level Materials SIN is only authorized for use in direct support of another awarded SIN. Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 38.270 and 538.271 do not apply to OLMs. OLMs are defined and priced at the ordering activity level in accordance with GSAR clause 552.238-82 Special Ordering Procedures for the Acquisition of Order-Level Materials. Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF). The cumulative value of OLMs in an individual task or delivery order cannot exceed 33.33% of the total value of the order.

The Maximum Order Threshold for the OLM SINs is $100,000.

a.) See clauses 552.212-4 Contract Terms and Conditions - Commercial Items (JAN 2017) (Deviation - FEB 2018) (Alternate I - JAN 2017) (Deviation – FEB 2007) and 552.238-82 Special Ordering Procedures for the Acquisition of Order-Level Materials (JAN 2018) for additional information on inclusion of OLMs in task and delivery orders placed against an FSS contract or BPA.

b.) OLMs are only authorized for inclusion at the order level under a T&M or LH CLIN and are subject to an NTE ceiling price.

c.) The Order-Level Materials SIN contains no items or pricing, since by definition OLMs are unknown at the time of FSS contract award. The ordering activity contracting officer is responsible for defining OLMs and determining proposed OLM pricing fair and reasonable for a particular order.

d.) OLMs are purchased under the authority of the FSS Program and are not “open market items.”

e.) Items awarded under ancillary supplies/services and other direct cost (ODC) SINs are not Order-Level Materials. These SINs are reserved for items that can be defined and priced up-front at the FSS contract level.

f.) The Order-Level Materials SIN cannot be the only SIN awarded on a contract. The Order-Level Materials SIN is only authorized for use in direct support of another awarded SIN.

g.) The Order-Level Materials SIN is exempt from Commercial Sales Practices disclosure requirements.

h.) The Order-Level Materials SIN is exempt from the following clauses:

• 552.216-70 Economic Price Adjustment - FSS Multiple Award Schedule Contracts

• I-FSS-969 Economic Price Adjustment - FSS Multiple Award Schedule

• 552.238-71 Submission and Distribution of Authorized FSS Schedule Pricelists, 552.238-75 Price Reductions i.) Terms and conditions that otherwise apply to the FSS contract also apply to the Order-Level Materials SIN. Examples include but are not limited to:

• Trade Agreements Act (TAA)

• Sales reporting and IFF remittance

• Environmental Attributes clauses

• AbilityOne Program Essentially the Same (ETS) compliance j.) The Order-Level Materials SIN is subject to any transactional data reporting (TDR) requirements in effect under the FSS contract.

k.) Prices for items provided under the Order-Level Materials SIN must be inclusive of the IFF. The cumulative value of OLMs in an individual task or delivery order cannot exceed 33.33% of the total value of the order.

l.) The following clause is ADDED to this contract:

• 552.238-82 Special Ordering Procedures for the Acquisition of Order-Level Materials (JAN 2018) SCLS Statement The Service Contract Labor Standards (SCLS) is applicable to this contract and it includes SCLS applicable labor categories. The prices for the cited SCLS labor categories are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS matrix. The prices awarded are in line with the geographic scope of the contract (i.e. nationwide).

Last updated 8/29/2019