DOE Forrestal and Germantown Cafeteria Solicitation.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

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DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE 17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

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17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

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RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

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DATED . YOUR OFFER ON SOLICITATION

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31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

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AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 3/2005)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITON IS

UNRESTRICTED OR

NAICS:

SIZE STANDARD:

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

OFFER

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

EMERGING SMALL

BUSINESS

8(A)

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

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ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

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STANDARD FORM 1449 (REV. 3/2005) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

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33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

0001 Provide Foodservice at the Dept. of Energy Forrestal and Germantown Cafeterias (See Attachment for Request for Proposal)

Period of Performance: 04/27/2009 to 01/24/2014

1.00 EA

SCHEDULE Continued

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PAGE 2 OF

THIS PROCUREMENT IS OPEN TO ALL BUSINESSES.

In accordance with GSA’s Affirmative Procurement Program and the Statutes, Regulations, and Executive Orders of the United States, the Contractor is to use green products and supplies in the accomplishment of this contract.

SOLICITATION NO: GS-11P-09-DCC-0011 PROJECT: CAFETERIA SERVICES

LOCATIONS: DEPARTMENT OF ENERGY (AGENCY)

FORRESTAL BUILDING

1000 INDEPENDENCE AVE. SW

WASHINGTON, DC 20585

AND

DEPARTMENT OF ENERGY – GERMANTOWN (AGENCY)

19901 GERMANTOWN ROAD

GERMANTOWN, MD 20874

SOLICITATION ISSUE DATE: JANUARY 16, 2009

OFFER DUE: GENERAL SERVICES ADMINISTRATION

NATIONAL CAPITAL REGION

PUBLIC BUILDINGS SERVICE

TRIANGLE SERVICE CENTER (WPG)

7TH & D STREETS, SW

WASHINGTON, DC 20407

DATE DUE: February 19, 2009 TIME: 2:30 P.M. (Local Time)

DELIVER TO: GSA REGIONAL OFFICE BUILDING,

BID ROOM 1065

7TH & D STREETS, SW

WASHINGTON, DC 20407

NOTE: ANY QUESTIONS REGARDING THIS SOLICITATION MAY BE DIRECTED TO:

Shawn Vance, Contracting Officer Telephone No.: (202) 708 7492

E-mail: shawn.vance@gsa.gov

GSAM 515.406-1: UNIFORM CONTRACT ACT

The information collection requirements contained in this solicitation/contract, that are not required by regulation, have been approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.GSA’s hours of operation are 8:00 am to 5:00 pm. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day. This solicitation and any documents related to this procurement will be available on the Internet. All Contractors downloading the solicitation shall notify this office in writing (either by electronic mail or facsimile) in order to be placed on the plan holders’ list. Contractors are responsible for downloading their own copy of the solicitation and amendments, if any. The WWW address of the Federal Business Opportunities web page is http://www.fedbizopps.gov. It is the Contractor’s responsibility to monitor this site for the release of the solicitation and amendments, if any. Contractors may register for electronic notification of postings to the site.

Department of Energy General Services Administration

Cafeteria Services 1 National Capital Region

General Services Administration National Capital Region Public Buildings Service Triangle Service Center

Washington, DC

SPECIFICATIONS AND BID FORMS

http://www.fedbizopps.gov/

TABLE OF CONTENTS

PAGE

NUMBER

SOLICITATION/CONTRACT FORM

TABLE OF CONTENTS.........................................................................2 - 5

SPECIAL NOTICE TO BIDDERS/OFFERORS.................................6 - 8

Special Notices to Bidders/Offerors Pre-Bid Conference at the Cafeteria Facility

DESCRIPTION/SPECIFICATION.....................................................9 - 25

1. Statement of Work

A. Description of Services B. Scope of Work C. Term of Contract

2. Description of Facilities A. Area and Location in the Building B. Seating Capacity C. Historical Sales Data D. Randolph/Sheppard Facilities

3. Effective Date

4. Hours of Service

A. Service Schedule B. Modification to Service Schedule

5. Contractor Responsibility A. Service B. Menus C. Procedures for Future Price Adjustments/ Changes D. Equipment and Utensils Furnished by the Contractor E. Sanitation & Quality F. Personnel and Supervision G. Recycling H. Contractor Performed Repairs I. Cleaning and Janitorial Services J. Rodent/Pest Control K. Trash Removal L. Security Areas M. Hazardous Conditions N. Liability O. Occupant Emergency Program.

P. Reporting Requirements Q. Operating Expenses R. Energy Conservation Guidelines

Department of Energy General Services Administration

Cafeteria Services 2 National Capital Region

S. Telephone and Computer Systems T. Building Space

6. Continuity of Operations

7. Contracts and Subcontracts

8. Responsibilities/Furnished by the Government

A. General B. Property

a. Government Furnished Space

b. Vending Stands

c. Facilities

d. Parking

e. Windows

f. Preventative Maintenance

g. Government-Owned Equipment

9. Rights and Authority of the Government A. Approval B. Public Space C. Restrictions D. Records E. Cash Register Readings F. Projected Annual Budget G. Modification of Contract H. Discrepancy in the Specifications

10. Protection and Damage

INSPECTION AND ACCEPTANCE................................................26 - 28

1. Contractor Responsibility

2. Quality Standards

3. Contractor Representative

4. Role of Government Personnel and Responsibility for Contract Administration

A. Contracting Officer (CO) B. Contracting Officer’s Representative (COR)

C. Contract Inspectors/Account Managers

5. Inspections

6. Annual Review

DELIVERIES.......................................................................................29 - 30

1. Milestone Chart for Contractor’s Deliverables

2. Government Deliverables Due the Contractor

CONTRACT ADMINISTRATION DATA......................................31 - 33

1. Administrative Expenses and Loss

2. Payment in Lieu of Rental (Minimum)

3. Purpose of Payment in Lieu of Rent and Payment Schedule

4. Annual Review of Profit and Loss Statement

Cafeteria Services 3 National Capital Region

5. Failure to Perform

6. Suspension of Work

7. Proprietary Marks

8. Business Licenses, Taxes & Assessments

9. Payment of Postage and Fees

10. Markings

11. Termination of Contract by Contractor

12. Wage Determination

SPECIAL CONTRACT REQUIREMENTS....................................34 - 36

1. Personnel

A. Qualifications of Employees

2. Security Requirements

A. Identification/Building Pass/Badge B. Clearances C. Security Clearance Requirements

3. Standards of Conduct

CONTRACT CLAUSES.....................................................................37 - 49 52.222-42 Statement of Equivalent Rates for Federal Hires Comparable Hires Commercial Items Contract Clauses Index 52.252-2 Clauses Incorporated by Reference 52.212-4 Contract Terms and Conditions - Commercials Items 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders - Commercial Items 552.212-72 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to GSA Acquisition of Commercial Items 52.204-7 Central Contractor Registration 52.204-8 Annual Representations and Certifications 2.204-9 Personal Identity Verification of Contractor Personnel 552.212-71 Contract Terms and Conditions Applicable to GSA Acquisition of Commercial Items Addendum to FAR 52.212-4, FAR 52.212-5 and 552.212-71

INSTRUCTIONS, CONDITIONS AND NOTICES TO ................50 - 60

OFFERORS/BIDDERS

1. Insurance Requirements

A. Worker’s Compensation and Employer’s Liability B. General Liability Insurance

2. Instructions to Offerors A. 52.212.1 Instructions to Offerors – Commercial Items B. Instructions on Submitting Proposals C. Contents of the Proposal D. Period for Acceptance of Offerors

Cafeteria Services 4 National Capital Region

E. Product Samples F. Late Submissions, Modifications, Revisions, and Withdrawals of Offerors G. Contract Award 52.212-2 Evaluation--Commercial Items Mandatory Registration with CCR and OCRA Websites 52.212-3 Offeror Representations and Certifications - Commercial Items 52.233-2 Service of Protest 552.233-70 - Protests Filed Directly With the General Services Administration

ATTACHMENTS..............................................................................61 - 192

1. Listing of Attachments Attachment 1 – Collective Bargaining Agreements Attachment 2 - Inventory of Food Service Equipment Attachment 3 - Standard Form LLL – Certification Regarding Lobbying Attachment 4 - Standard Form LLL-A- Disclosure Form to Report Lobbying Attachment 5 - Standard 527 - Contractor's Qualification & Financial Information Attachment 6 – Sales Generation Model Attachment 7 – Staffing and Labor Cost Model Attachment 8 - Profit/Loss Statement Pro-Forma Operating Statement Attachment 9 – DOE Germantown Floor Plans and Equipment Schedule

Plans are Not to Scale and may not reflect current layout Attachment 10 – DOE Forrestal Floor Plans and Equipment Schedule

Plans are Not to Scale and may not reflect current layout Attachment 11 – Doe Forrestal Snack Bar Floor Plan (proposed location of National Brand)

Plans are Not to Scale and may not reflect current layout Attachment 12 – DOE Germantown Pictures Servery, Kitchen and Dining Room Attachment 13 – DOE Forrestal Pictures Servery, Kitchen, Dining Room and Snack Bar

Cafeteria Services 5 National Capital Region

Special Notice to Bidders/Offerors

Special Notices to Bidders/Offers

A. The successful Contractor shall be fully responsible for providing and accomplishing the required services as outlined in this solicitation. The Contractor is responsible for the operation of the main food service facilities in both the cafeteria and ground floor snack bar (GE-234) in the Forrestal Building and the food service facilities in the cafeteria in the Germantown Building. The addresses of the facilities are:

Department of Energy Forrestal Building

1000 Independence Ave. SW Washington, DC 20585 and Department of Energy – Germantown

19901 Germantown Road Germantown, MD 20874.

B. The Offeror must submit an offer/bid for each evaluation factor in order to be considered for award.

C. In order to be considered for award, the offeror must acknowledge receipt of each amendment issued (if any) under this solicitation by submitting three (3) signed and dated copies of the Standard Form 30 (Amendment of Solicitation/Modification of Contract) issued for each amendment.

D. Facsimile (FAX) bids are unacceptable in response to this solicitation.

E. Deficiencies and Unacceptable Proposals . Bidders are cautioned that an offer may be rejected as non-responsive if it is deficient and thereby unacceptable because it does not answer the evaluation factors completely or meet the Government requirements.

F. Interruptions in Government Operations. Should inclement weather, interruption in Government operations or other unanticipated events occur that interrupt normal Government processes or require the closing of the Government on the bid due date, the bid will be due at the same time of the next Government workday unless notice is given to the contrary by the contracting office.

G. Executive Order 12989. Economy and efficiency in Government procurement through compliance with certain immigration and naturalization act provisions is in effect and must be complied with under any contract(s) resulting from this invitation for bids. In accordance with Executive Order 12989, Contractors are responsible for compliance with immigration laws and are hereby notified that any and all suspected infractions shall be reported to the immigration and naturalization service.

Cafeteria Services 6 National Capital Region

PRE-BID CONFERENCE at the CAFETERIA FACILITIES

The purpose of the Pre-Bid Conferences is to provide a briefing on the contracting concept, the scope of work, the specifications, so that bidders can ascertain the complexities of the services to be performed. Answers to questions will be addressed at the Pre-Bid Conferences and a summary of the topics discussed at the Conferences will be provided to all prospective bidders as an addendum to the Request for Proposals. Questions can be submitted after either of the Pre-Bid Conferences and an addendum to the Request for Proposals will be submitted with responses.

Dates for submitting questions will be established at the Pre-Bid Conferences.

MEMORANDUM TO: All Prospective Bidders

SUBJECT: Request for Proposals (RFP) GS-11P-09-DCC-0011 Cafeteria Services

The General Services Administration invites you to attend both of the Pre-Bid Conferences which will be held at the time and place listed below:

LOCATION: Department of Energy Forrestal Building Room 4A-104 1000 Independence Ave. SW Washington, DC 20585

DATE: January 27, 2009

Pre-Bid Meeting at 10:00 AM

LOCATION: Department of Energy – Germantown Auditorium 19901 Germantown Road Germantown, MD 20874

DATE: January 28, 2009 Pre-Bid Meeting at 10:00 AM

A walk-thru of the facilities at each location (cafeteria, kitchen and snack bar) will be part of the Pre-Bid Conference.

Prospective bidders shall not:

Talk to customers concerning the facility or contract Talk to foodservice employees concerning the facility or contract.

Prospective Bidders are allowed to sketch the facility and take pictures. Picture taking will be coordinated with DOE Security on site.

Cafeteria Services 7 National Capital Region

It is advantageous for each bidder to have qualified representation at the Pre-Bid Conferences to understand the total result desired by the Government.

Prospective Bidders are requested to notify the individual listed below by letter, telephone, fax or e-mail (e-mail is preferred) of the names of person(s) who will attend the Conferences.

Notification should be made at least two working days before the scheduled meeting to:

Point of Contact: Shawn Vance Contracting Officer General Services Administration National Capital Region - PBS Concessions and Retail Tenant Services (WPYC) 301 7th Street SW Room 7415 Washington, DC 20407 Phone: (202) 708-7492 e-mail: shawn.vance@gsa.gov

All offerors attending the Pre-Bid Conferences must submit their names and date of birth via email (accepted) to the Point of Contact above for security clearance into the building 2 business days in advance. All attendees must be U.S. citizens.

Cafeteria Services 8 National Capital Region

Description/Specification

1. Statement of Work:

A. Description of Services . The Contractor shall establish and operate both of the food service facilities described herein for the purpose of dispensing food, nonalcoholic beverages and such other items as may be authorized by the contracting officer (CO) in accordance with the terms and conditions of this contract.

B. Scope of Work . The Contractor shall establish and operate in the Contractor's name, the food service facilities at both locations, for the purpose of dispensing food, nonalcoholic beverages and such other items as may be authorized by the Contracting Officer's Representative (COR), in accordance with all terms and conditions specified herein.

DOE - Forrestal This cafeteria is to be operated for the benefit on average of approximately 3,500 building occupants.

DOE estimates that approximately 2% to 3% of the federal employees listed above telework a minimum of one or two days a week and that approximately 60% of the federal employees listed above work an alternate work schedule (AWS). AWS provides employees one day off (typically Friday or Monday) every two weeks.

DOE - Germantown This cafeteria is to be operated for the benefit on average of approximately 1,600 building occupants.

DOE Germantown estimates that approximately 2% to 3% of the federal employees listed above telework a minimum of one or two days a week and that approximately 60% of the federal employees listed above work an alternate work schedule (AWS). AWS provides employees one day off (typically Friday or Monday) every two weeks.

Government shall not be held responsible for any variation from these employee population figures since the extent of occupancy is not guaranteed.

C. Term of Contract. The contract shall be for a period of 5 years effective with the beginning date specified in the Notice to Proceed, subject, to the rights of termination set forth in the termination clauses. At the option of the Contracting Officer and in concurrence with the Contractor, the contract may be extended thereafter for terms of from one to five years, provided that the Contracting Officer shall give written notice to the Contractor at least 180 days before the contract, or any extensions thereof, would otherwise expire. In no event shall the contract period, as extended, exceed a period of 15 years from the beginning date of the original contract.

Cafeteria Services 9 National Capital Region

2. Description of Facilities :

A. Area and Location in the Building .

DOE - Forrestal Cafeteria:

Kitchen approximately 14,000 square feet located on Ground Floor level in North Building.

Servery approximately 4,000 square feet located on Second Floor level (above kitchen level).

Servery Support approximately 2,500 square feet located on Second Floor level.

Dishwashing area approximately 1,500 square feet located on Second Floor level.

Dining Room:

Approximately 15,000 square feet.

Snack Bar:

Approximately 3,500 square feet located on Ground level in South Building.

DOE - Germantown Cafeteria:

Kitchen, storage and support area (no cooking) approximately 3,500 square feet located on Ground Floor level.

Servery approximately 3,000 square feet located on First Floor level (directly above kitchen level). Servery Support approximately 800 square feet located on First Floor level and directly adjacent to Servery.

Dining Room:

Approximately 3,750 square feet.

Refer to attachments for floor plans.

B. Seating Capacity.

DOE - Forrestal Approximately 885 seats in Main Dining Area.

Approximately 50 seats in Snack Bar Dining Area.

DOE - Germantown Approximately 200 seats in Dining Area.

C. Historical Sales Data.

DOE - Forrestal 2007 Sales approximately $ 1,671,000

2006 Sales approximately $ 1,560,000

2005 Sales approximately $ 1,570,000

Cafeteria Services 10 National Capital Region

DOE – Germantown

2007 Sales approximately $ 508,000

2006 Sales approximately $ 506,000

2005 Sales approximately $ 490,000

D. Randolph/Sheppard Facilities.

The Randolph/Sheppard program operates all vending machines in the Forrestal Building facility and two snack bars. The snack bars are located on the 4th and 6th floors of the building.

The Randolph/Sheppard program operates all vending machines in the Germantown Building and two pre-packaged snack bars on the second floor.

3. Effective Date :

Cafeteria Service at DOE - Forrestal will begin on or about April 27, 2009 or 30 days after notice of award, whichever is earlier.

Cafeteria Service at DOE - Germantown will begin on or about September 08, 2009 or 30 days after notice of award if requested by CO.

Contractor may be requested to mobilize and open facility earlier should urgent conditions require.

4. Hours of Service :

A. Service Schedule .

Cafeteria and Snack Bar services will be provided 5 days per week, Monday through Friday (except for holidays observed by the Federal Government), as follows:

DOE - Forrestal Snack Bar

Period Opening Closing Breakfast 6:45 AM 9:30 AM AM Break 9:30 AM 11:00 AM Lunch 11:00 AM 2:00 PM PM Break 2:00 PM 2:30 PM

Cafeteria The Cafeteria hours are proposed to be 11:00 AM to 2:30 PM.

Hours of Service may be negotiated to accommodate the National Brand(s) proposed and the COR and Agency will evaluate and approve a different service schedule if warranted by the National Brand(s) and requested by the Contractor.

Cafeteria Services 11 National Capital Region

DOE - Germantown Cafeteria

Period Opening Closing Breakfast 6:45 AM 9:30 AM AM Break 9:30 AM 11:00 AM Lunch 11:00 AM 1:30 PM PM Break 1:30 PM 2:30 PM

The above hours are minimum hours that must be adhered to. If the Contractor wants to extend the service schedule to increase the financially viability of the facilities, then hours can be extended upon prior approval from the COR and the Agency.

B. Modification to Service Schedule.

Any request for modifying the hours or days or method of service shall be submitted to the COR for approval. The Contractor can submit a request for reduction in service during Government Holiday periods in advance (14 days). If the Telecommute and/or Alternate Work Schedule (AWS) Agency programs impact sales levels on specific business days, the Contractor can submit a request for a change in service. The COR will review the request, coordinate with the Agency and advise the Contractor if a request is approved.

5. Contractor Responsibilities:

The Contractor shall provide prompt, efficient, and courteous service, and avoid undue interference with the operation of building in which services are provided. The Contractor shall employ sufficient and suitable personnel as noted in the response to the RFP, secure and maintain insurance, maintain records, submit reports, and observe other contract requirements, as specifically set forth herein.

The Contractor shall pay each and every fee, cost, expense or other charge incident to or resulting from operations under the contract.

Contractor shall meet monthly or as needed with the COR and designated tenant agency representatives to discuss mutual objectives, including but not limited to service levels, menus and marketing programs.

A. Service.

The Contractor shall operate and manage the cafeteria in the Contractor's name at the Federal buildings. Patrons shall be encouraged to remove trays, dishes and utensils from tables to dish carts and/or conveyor belt and/or trash stations that will be strategically located in the dining area. The Contractor will provide busing service to remove any remaining soiled dishes and assure that tables and chairs are kept clean during the service period.

B. Menus.

It shall be the responsibility of the Contractor to provide a variety of quality prepared foods in accordance with industry trends, industry standard practices and the industry’s latest concepts.

Cafeteria Services 12 National Capital Region

The Contractor shall comply with the 2005 and all subsequent revisions of U.S. Dietary Guidelines for Americans, please note the following:

i. Prior to the start date of service, the Contractor shall provide to the COR a complete price/portion book for the account (i.e.: hamburger, list patty size and selling price;

Ham sandwich, list ounces of meat, toppings included and selling price).

ii. During each serving period, easy-to-read menus with prices listed shall be prominently displayed for the information of patrons at the cafeteria. Menus shall be posted at or near the cafeteria entrances and at each of the service points. All customer signage, menus, etc.

must be professionally printed (no hand written signs are allowed).

iii. Contractor shall provide current menu and pricing information to DOE to be posted on DOE website.

C. Procedures for Future Price Adjustments/Changes.

Future price adjustments/changes must be submitted with supporting documentation in a spreadsheet format that includes:

i. Any changes to menu prices, portions, or items offered for sale shall be submitted to the Contracting Officer’s Representative 30 days in advance and shall be submitted as replacement pages for the price/portion book initially submitted by the Contractor.

ii. Date of proposed price adjustment.

iii. A market basket survey of at least 3 similar food facilities in the local area (COR accepted locations).

If the price change/adjustment is accepted by the COR/CO, a meeting will take place between COR, Contractor, and the Agency. After approval, a notice is then created by the Contractor and posted in prominent locations that facilitate full view by patrons least 14 days prior to the on-site implementation.

D. Equipment and Utensils Furnished by the Contractor.

i. All required equipment and utensils (sample list below) shall be provided by the Contractor who shall replace such equipment and utensils when necessary. Equipment and utensils provided by the Contractor shall be of an acceptable industry-wide standard and quality in keeping with that provided by the Government.

Sample items expected to be provided by Contactor:

Can Openers POS System Chinaware and dishes Storage Containers Condiment Dispensers Napkins Dispensers Office Furniture Glassware

Cafeteria Services 13 National Capital Region

Computer system Steam table pans Merchandising Equipment Safe

Machines - office Scales, food preparation Menu boards, letters, price markers Sharpeners Dish Racks Silverware Trash receptacles Trays Utensils and kitchenware

The Contractor shall provide permanent chinaware for use at DOE – Forrestal and Germantown facilities. As a minimum the china is to consist of dinner plate, dessert/salad plate, bowl, drink glass/tumbler, flatware (fork, knife, spoon and soup spoon), and a tray. The Contractor is to maintain proper inventory of china through the life of this contract. Also include “Green” products such as recyclable cardboard or similar type product for carry out dining. Use of Styrofoam should be prohibited.

ii. The Contractor shall provide a complete Point of Sale (POS) system to include patron’s use of credit and debit cards in an expeditious manner at cafeterias and snack bar.

iii. It is incumbent upon the Contractor to verify sizes and capabilities of Government-furnished dish, bowl, and mug dispensing equipment and to provide chinaware of appropriate size and weight to suit equipment. Also note type of self-bussing equipment in use, and dining table top sizes for trays.

iv. Trash receptacles shall be a hard non-toxic plastic material. Single service plastic liners shall be used in conjunction with these receptacles. All trash containers will be provided with self-closing tops. Contractor will be responsible for maintenance of trash receptacles to include thorough cleaning inside and outside of each receptacle

v. Contractor should maintain a physical inventory of all Contractor owned equipment on site and provide the COTR an update of inventory inspection that ensures all required equipment is maintained onsite, in ready use capability, every six months from the effective mobilization date of this contract.

vi. All items provided by the Contractor shall be of good quality, suitable for the purpose of its intended use, and consistent with the quality of the various items provided by the Government and meeting current business and industry standards.

E. Sanitation and Quality.

i. The Contractor shall serve quality food, under clean and sanitary conditions in accordance with the provisions and recommendations contained in the most recently published Food Service Sanitation Manual, Public Health Service. All foods served shall be wholesome and free from spoilage, free from adulteration and misbranding, and safe for human consumption. Uncooked items, such as fresh fruits, shall be clean and free from blemishes. All foods shall when served, be attractive in appearance and correct in temperature and consistency.

Cafeteria Services 14 National Capital Region

ii. The most recently published Food Service Sanitation Manual, Public Health Service Publication, and all local codes and regulations relating to food service sanitation and procedures shall be adhered to by the Contractor.

iii. The Contractor is to develop a Hazard Analysis and Critical Control Point (HACCP) plan as required by Health Department.

iv. Material Safety Data Sheets (MSDS) shall be onsite prior to the start date of the contract and remain updated on site.

v. The Government requires that a certified food handler (as required by Health Department) be on premise during all operating hours.

F. Personnel and Supervision.

i. The Contractor shall employ sufficient qualified personnel to maintain sanitary conditions and satisfactory service which will ensure prompt and efficient service. All employees shall be sober, conscientious, customer service oriented, neat, and courteous at all times while on the government property. All employees assigned by the Contractor to perform work under this cafeteria contract shall be physically able to do their assigned work and shall be free from communicable diseases.

All Contractor personnel must be able to read, write, speak and understand English in order to carry out all duties assigned to them and communicate with patrons. The Contractor shall provide training to employees to ensure competent performance in all areas associated with these contracted services.

ii. The Contractor or operator is required to provide a professional, full-time, qualified food service person to act as manager of the foodservice facilities. The manager will be subject to the approval of the Government during the duration of this contract. The Contractor's manager will be delegated the authority, and shall be able to effectively manage the day-to-day operation of the cafeteria relative to supervision of personnel and training, execution of the Contractor’s RFP response, menu planning, purchasing, stock controls, cost control, sanitation, and customer satisfaction, etc. The manager must be onsite when the cafeteria is open, for the duration of this contract. The Contractor's manager will be replaced, on 30 days notice, upon request of the COR. The Government must have an opportunity to review the replacement manager’s resume and approve prior to removal of the incumbent manager.

At a minimum, a representative of the Contractor (i.e. District Manager), other than the above manager, shall visit the facility monthly. A representative of executive status (i.e. Vice President) shall visit the facilities to address issues requiring attention upon 48 hours advance notice from the Government.

iii. At all times while on duty, the Contractor's employees shall wear a distinctive professional looking uniform that displays the company logo, wear a hair net and or other suitable head covering, appropriate gloves while handling food and a legible name badge as a means of identification at all times while they are in the building.

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iv. The Contractor must provide adequate, trained relief personnel (management and hourly) to substitute for the regular employees when they are absent (scheduled or unscheduled) in order that a high quality food service operation will be maintained with consistency of standards at all times.

v. The Contractor shall require the employees to comply with such instructions pertaining to conduct and building regulations as are in effect for the control of persons in the building, or as may be issued for that purpose by Government representatives.

vi. The Contractor is required to schedule an employee training program that will continue for the duration of this contract and any extensions thereof, to ensure that their employees perform their jobs with the highest standards of efficiency and sanitation excellence.

Contractor must keep on site a record copy of training attendance and subject matter updates of all employees for Government review.

vii. All articles found by the Contractor, the Contractor's agents or employees, or by patrons and given to the Contractor shall be turned in before 3:00 PM daily to the Buildings Manager's office as lost and found items.

G. Recycling.

The Contractor shall use best efforts to participate and integrate with the recycling program operated by the Agency in the buildings. The Agency shall provide the recycling collection bins, storage space/bins and cost of collection, in compliance with Executive Order 13423.

Removal and/or recycling of grease and cooking oils shall be the responsibility of the Contractor.

The containers and surrounding space are to be kept clean and orderly by Contractor at all times.

All grease containers that are stored on site shall be sealed at all times. Contractor shall supply a copy of all pick up tickets to the COR and tenant agency on a monthly basis.

H. Contractor Performed Repairs.

DOE - Forrestal

i. The Contractor shall be responsible for the repair and the repair cost (material, parts, and labor) of each Agency-owned equipment item not to exceed $1000.00 per repair.

Contractor’s annual cost of repair not to exceed $15,000.00 in a fiscal year; repair costs over $15,000.00 annually will be paid by The Government. The Contractor shall maintain on-site a log/record of all repairs made and date performed. Contractor shall supply COR and tenant agency with electronic copy of on-site repair log on a monthly basis.

ii. The Contractor shall immediately perform these repairs whenever they are required and shall notify the COR and Agency via e-mail (for the record), when such work is being accomplished. However, repairs on cafeteria equipment covered by a warranty or guarantee agreement shall not be initiated without the prior approval of the COR.

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iii. The Contractor shall immediately report any potential need for repairs where the cost of labor, parts and materials is expected to exceed $1,000.00 to the COR and Agency.

Failure to do so will result in the Contractor absorbing 100% of the repair cost. The COR or designated Agency representative will provide guidance on how to proceed with the repair.

DOE - Germantown

i. The Contractor shall be responsible for the repair and the repair cost (material, parts, and labor) of each Agency-owned equipment item not to exceed $1000.00 per repair.

Contractor’s annual cost of repair not to exceed $5,000 in a fiscal year; repair costs over $5,000.00 annually will be paid by the Government. The Contractor shall maintain on-site a log/record of all repairs made and date performed. Contractor shall supply COR and Agency with electronic copy of on-site repair log on a monthly basis.

ii. The Contractor shall immediately perform these repairs whenever they are required and shall notify the COR and Agency via e-mail (for the record), when such work is being accomplished. However, repairs on cafeteria equipment covered by a warranty or guarantee agreement shall not be initiated without the prior approval of the COR.

iii. The Contractor shall immediately report any potential need for repairs where the cost of labor, parts and materials is expected to exceed $1,000.00 to the COR and Agency.

Failure to do so will result in the Contractor absorbing 100% of the repair cost. The COR or designated Agency representative will provide guidance on how to proceed with the repair.

I. Cleaning and Janitorial Services.

i. The Contractor agrees to furnish all labor, supplies, materials, equipment, and supervision sufficient to maintain the cafeteria areas, snack bar and foodservice equipment (including hoods and/or water wash down system) within his areas of responsibility in a clean, orderly, and sanitary condition at all times as detailed below.

The Contractor shall be responsible for the cleaning and maintenance of the serving area floors according to floor manufactures care guidelines. The Contractor shall be responsible for periodical stripping; deep cleaning and re-sealing of the Servery and Dining Room flooring on a quarterly basis, within established manufactures guidelines for tile flooring. The Contractor shall be responsible for cleaning and maintenance of all serving area counters and associated equipment.

The Contractor shall maintain the dining room area flooring/carpet in a clean condition and spillage free during service hours. The Contractor shall further be responsible for the after service hours shampoo cleaning and maintenance of the dining room flooring/carpet. The Contractor must establish a frequency schedule that ensures that the carpeted areas are shampooed and maintained spillage free and free of heavy traffic dirt and submit schedule to the COR within the first six months from start of contract. The entire carpeted flooring area shall be vacuumed daily at the end of the service day by the Contractor.

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The Contractor will be responsible for the maintenance of dining room equipment including tables, table tops and bases, chairs, booths, counters, trash collection stations and be responsible for removing trash from the dining room collections points during and after service periods.

The Contractor will be responsible for the cleaning and maintenance of the entire kitchen and dish-room area, and must maintain it in a standard of cleanliness acceptable to agency.

It is the responsibility of the Contractor to keep in a clean and sanitary condition items such as, walls, ceilings (excluding Building heating ventilation and air conditioning louvers, lighting fixtures or other building equipment that is part of a general building mechanical system) lavatories and locker rooms utilized by the Contractor, floor drains, kitchen, Servery, storage, loading docks and dumpster locations, dining area tables, chairs and floor etc. in a clean and sanitary condition.

In the performance of this contract the Contractor shall not use any material which the Government solely determines would be unsuitable for the purpose, or harmful to the surfaces to which it is applied.

Failure to keep any of the facilities that are the responsibility of the Contractor in a clean and sanitary condition satisfactory to the Contracting Officer or the Contracting Officer's Representative may result in the Contracting Officer or the Contracting Officer's Representative having the facility cleaned by other means and the cost of such work charged to the Contractor.

The Contracting Officer's Representative may require additional cleaning as deemed necessary.

No work shall be performed on weekends or Federal holidays without prior approval of the Building Manager.

J. Rodent/Pest control.

The Contractor shall maintain an effective program for the extermination of rodents and vermin in areas assigned for the Contractor's use and shall coordinate his efforts with the programs conducted by the building management staff, Federal, State, and local environmental codes. Any exceptions to this provision must be directed in writing by the COR. Contractor shall supply a copy of all service tickets to COR and tenant agency on a monthly basis.

K. Trash removal.

The Contractor will contract for trash removal, as an operating expense at a frequency consistent with the volume of trash generated by the normal operation of the facility, and the adequacy of the space designed by the Buildings Manager for the trash (dumpster, bin, etc.) container. The type of container and service contracted for will be in compliance with all Federal, State, and local environmental codes. Any exceptions to this provision must be directed in writing by the COR. All trash that is generated shall be removed from the facilities on a daily basis after the Cafeteria closes. No on-site overnight storage of trash shall be allowed

L. Security Areas .

The Contractor shall be responsible for the security of all areas under the jurisdiction of the Contractor. Designated employees shall have the responsibility for determining that all

Cafeteria Services 18 National Capital Region equipment has been turned off, that windows are closed, lights and fans turned off, and doors locked when the cafeteria is closed. This should be provided in a daily report to the Guard Office upon leaving the building. A key shall be available for emergency use only in the building security office.

M. Hazardous Conditions .

The Contractor shall be responsible for identification, the prevention of, or clean up of unsanitary or hazardous conditions that are dangerous to anyone using the food facility. This shall include any employee, agent or representative of the Contractor, Federal employee or other patrons of the food service facility and shall be applicable to any portion of the facility that is under the jurisdiction of the Contractor.

i. Hazardous Conditions: The Contractor is responsible for identifying any hazardous conditions that may develop in the space assigned to him, and shall immediately notify the COR of the condition. The Government does not warrant or guarantee that no other possible safety hazards exist.

ii. Compliance with OSHA: Compliance with the Occupational Safety and Health Act and other applicable laws and regulations for the protection of Contractor employees and subcontractor employees performing the requirements defined in this specification is exclusively the obligation of the Contractor. The Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements.

N. Liability.

The Government will not be responsible in any way for damage or loss occasioned by fire, theft, accident, or otherwise to the Contractor's stored supplies, materials or equipment, or the employees' personal belongings. Any personal injury or physical damage to the building or equipment resulting from fire or other causes shall be reported to the Building Manager immediately.

O. Occupant Emergency Program.

The Contractor shall notify the local fire department in the event of fire. All of the Contractor employees shall be organized and trained to participate in Fire, Shelter in Place (SIP) drills, and the Occupant Emergency Plan, including the reporting of fires. This shall be accomplished with the cooperation of the Building Manager and the Headquarters Safety and Health Office Occupant Emergency Plan, by developing a self protection in accordance with GSA guidelines.

A copy of this plan is to be available in the Building Manager’s office.

P. Reporting Requirements .

i. Monthly (or four week) Operating Statements:

The Contractor shall furnish copies of the monthly (or four week) profit and loss operating statement to the COR within twenty (20) days after the end of the monthly (or four week) accounting period for each location (Cafeterias at Germantown and Forrestal and Snack Bar at Forrestal). The profit and loss statement must be submitted on the attached GSA Form Included

Cafeteria Services 19 National Capital Region in the attachment section. The CO or representatives shall, as required and necessary, examine and audit all phases of the financial operation of the food services provided by the Contractor.

On a monthly basis, the Contractor is also required to provide for each location (Cafeterias at Germantown and Forrestal and Snack Bar at Forrestal) the following information relating to patronage and sales:

Reporting Period: Month/Year Revenue Days: #

Cafeteria Total Sales Customer Count Check Average Customer per Day

Breakfast $0.00 # $0.00 # Lunch $0.00 # $0.00 #

Snack Bar Total Sales Customer Count Check Average Customer per Day

Breakfast $0.00 # $0.00 # Lunch $0.00 # $0.00 #

ii. Contractor certification of end-of-fiscal year statement:

All cafeteria Contractors shall certify their end-of-fiscal-year profit/loss statements for submission to the COR no later than 90 days after end of fiscal year.

iii. Equipment records:

The Contractor shall acknowledge in writing within 30 days of the contract start date to the COR receipt of the Government-owned equipment listed in the attached Equipment Inventory and properly track all additions, replacements and removals of Government owned equipment

Q. Operating Expenses .

i. The Contractor is permitted to incur the usual type of operating expenses for cafeteria services as detailed in the attached profit and loss statement. Expenses listed under Other Costs must be detailed by Contractor. Operating expenses are the actual net costs after deduction of trade discounts, cash discounts, rebates, etc., which accrue or which the Contractor becomes obligated to pay because of operations under the contract.

ii. The following are not allowable as operating expenses under the terms of the contract, but are to be recovered as part of the administrative expense or General Overhead in an amount not to exceed 3.0% of sales:

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1. Payroll computations and disbursements of employee salaries.

2. Wages and salaries of home-office employees and general administrative, executive, and management officials for general supervision of the contract.

3. Wages and salaries of home-office employees and general administrative, executive, and management officials for opening expenses at start up of the contract.

4. Accounting expenses, including costs of preparing financial reports.

5. Supervision of facilities by Contractor's home office personnel.

6. Other wages and salaries to the extent that they exceed those normally paid for similar work in the locality, unless approved by the CO.

7. Home Office management costs, such as general management overhead, transportation of management personnel, and any other indirect management costs, as related to this contract.

8. Repairs necessary as the result of negligence of the Contractor or his employees.

9. Payment for forms and other supplies or stationery.

10. Depreciation (unless project/investment is approved by CO or COR).

Other expenses may not be incurred as operating expenses without the approval of the Contracting Officer.

R. Energy Conservation Guidelines.

The Contractor shall be responsible for securing lights and cafeteria/kitchen equipment during periods of non-active operations that are not essential for safety, security or sanitation.

S. Telephone and Computer Systems.

The Contractor is responsible to install and pay for the telephone system and other computer connections/lines etc. as needed to fulfill obligations under this contract.

T. Building Space.

i. Space Modifications: The Contractor shall secure written permission from the COR prior to performing any physical modification of the building space provided for his use.

In addition, the Contractor must provide all construction documentation including estimated cost, if any, describing in detail the modification requested prior to proceeding with the work.

ii. Returned Space: Reasonable care shall be exercised in the use of space and Government-owned equipment and, upon contract termination, the Contractor will yield such space and equipment in as good condition as when received, except for ordinary wear and tear, and damage or destruction beyond the Contractor's control and not due to the Contractor's fault or negligence. The assigned building space shall be used only in the performance of this contract.

6. Continuity of Operations:

The Contractor shall recognize that services covered by this contract are vital to the successful accomplishment of the Government’s mission. The Contractor shall maintain continuity of services, without interruption, throughout the entire term of the contract.

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7. Contracts and Subcontracts:

The Contractor shall submit any contingent contracts or subcontracts that provide any services required under this contract and not performed directly by the Contractor if requested by CO or

COR.

8. Responsibilities/Furnished by the Government:

A. General.

The Government shall provide, without cost, the facilities, materials, and services listed below.

Government property shall be used for official Government business only in the performance of this contract or on-site catering. The Contractor or the Contractor’s employees, other than in the performance of this contract, will not use Government property in any manner for any personal…