Final_Nashville-Columbia-Cookeville_FY_16_Scope.doc

Southeast Sunbelt Region Nashville Service Center Combined Services (Operations and Maintenance and Janitorial Related Services) Nashville, Columbia, Cookeville, TN Performance-Based Specification – FY-16

SOLICITATION NUMBER:

G S - P - - -

SERVICE:

BUILDING OPERATIONS AND MAINTENANCE AND JANITORAL SERVICES

LOCATIONS:

(1) Estes Kefauver FB-CTHSE (TN0052AA), Nashville, TN (2) Estes Kefauver Annex (TN0111AA), Nashville, TN (3) Parking Garage, Nashville (TN0112AA), TN (4) FB-CTHSE, Columbia (TN0010ZZ), TN (5) PO-CTHSE, Cookeville (TN0011ZZ), TN

PERIOD OF PERFORMANCE:

SOLICITATION ISSUE DATE:

February , 2016

OFFER RECEIPT DATE and TIME:

February , 2016 Draft

FY-16

SOLICITATION TABLE OF CONTENTS

(Sections A through M)

13A.

SOLICITATION/CONTRACT FORM

B. SERVICES, ORDERING AND PRICES

B.1. Description Of Services B.2. Bid/Offer/Basic Services Benchmark Data B.3. Alternate Bid/Offer For Additional Services B.4. Pricing Of Options For Contract Services

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

introduction C.1. Scope Of Work C.1.1 The Contractor Shall (Management, Supervision, Labor, Materials, Equipment, and Supplies) C.1.2 The Contractor Shall:

C.1.3 Excluded from this scope are:

C.2.0 General Program C.2.1 Above Standard Services C.2.2 Acceptance C.2.3 Acts Of God C.2.4 Additional Services C.2.5 Advance Meters C.2.6 Advance Metering Systems C.2.7 Approval C.2.8 Architectural and Structural C.2.9 Basic Services C.2.10 Building C.2.11 Building Automation System (BAS) C.2.12 Building Operating Plan- Reserved C.2.13 Cleanable Square Feet C.2.14 Commissioning-Reserved C.2.15 Commissioning (Ongoing)-Reserved C.2.16 Computerized Maintenance Management System (CMMS) C.2.17 Consumable Parts C.2.18 Contracting Officer (CO) C.2.19 Contracting Officer Representative (COR) or Designee C.2.20 Contractor C.2.21 Contract Award Date C.2.22 Contract Services Start Date C.2.23 Contract Phase-in/ Transition Period C.2.24 Contractor C.2.25 Contractor’s Other Than Normal Working Duty Hours C.2.26 Controls and Control System C.2.27 Critical Equipment C.2.28 Custodial C.2.29 Defective Services C.2.30 Emergency C.2.31 Emergency Callback C.2.32 Environmentally Sustainable C.2.33 Existing Deficiency List Report C.2.34 Exterior C.2.35 Federal Holidays C.2.36 Federal Executive Holiday, Unanticipated C.2.37 Federally Equipped Food Service C.2.38 Fire Protection and Life Safety Systems C.2.39 Green Cleaning C.2.40 GSALink C.2.41 Guiding Principles for Sustainable Existing Buildings C.2.42 GSA Green Purchasing Program (GPP) C.2.43 Government Furnished Equipment (GFE) C.2.44 Indefinite Quantity

C.2.45 LEED-EB

C.2.46 Maintenance Repair C.2.47 Miscellaneous Work-Reserved C.2.48 Modification of Contract C.2.49 Negligence C.2.50 Non Agency Specific Equipment C.2.51 Non-Reimbursable Repair C.2.52 Normal Working Hours C.2.53 Occupant Emergency Plan (OEP) C.2.54 Open System C.2.55 Operations C.2.56 Ordering Official C.2.57 Overtime Services C.2.58 Performance Based Contracting C.2.59 Performance Work Statement (PWS) C.2.60 Phase in C.2.61 Phase out Transition Period C.2.62 Predictive Maintenance C.2.63 Preventive Maintenance (Scheduled and Unscheduled) C.2.64 Product Preference C.2.65 Quality Assurance Surveillance Plan (QASP) C.2.66 Quality Control Plan C.2.67 Repair C.2.68 Reimbursable Repair C.2.69 Sanitize C.2.70 Sequence of Operations C.2.71 Service Request C.2.72 Standard Services C.2.73 Stewardship C.2.74 Supervisor, On-site C.2.75 Technical Proposal C.2.76 Tour C.2.77 Vertical Transportation Systems C.2.78 Watch C.2.79 Acronyms C.3. References C.4. Existing Deficiency Inspection/Initial Deficiency List C.4.1 Initial Inspection C.4.2 Initial Deficiency List C.5. Startup Phase/Transition Phase C.5.1 Transition Phase Startup C.5.1.2 Transition Phase Startup Implementation of Government Owned Computerized Maintenance Management System (National CMMS) C.5.2 Start up Phase Schedule C.5.3 Adjustments and Corrections C.6. Phaseout Transition PerioD C.7. Punch List CompLetion And Withholding Of Final Payment C.8. General And Administrative Requirements C.8.1 Minimum Staffing and Ability to Contact and Communicate with the CO or their designee C.8.2 Contractor Communication Equipment C.8.3 Onsite Records C.8.4 Service Request and Administrative Support C.8.5 Use of CMMS C.8.6 Quality Control Program C.8.7 Government Quality Assurance Program C.8.7.1 Contract Performance C.8.7.2 Methods C.8.7.3 Records and Files C.8.7.4 Cooperation – Inspections C.8.7.5 Contractor Performance Assessment Reporting System (CPARS) C.9. Building Operating Plan (Reserved) C.10. Equipment Inventory C.10.1 Occupant Agency Program Equipment C.11. Monthly Progress Reports C.12. Performance Evaluation And Review C.12.1 General:

C.12.2 GSA/Contractor Meetings:

C.12.3. GSA/Contractor/Tenant Meetings:

C.13. Equipment Condition Assessment (Reserved) C.14. Occupant Feedback Program (Reserved) C.15. Reference Library C.16. Review Of Design Documents C.17. Building Management Support Services C.18. Inspection Assistance For Space Buildouts C.19. Emergency Shutdown Instructions Checklists (RESERVED) C.20. Labeling of Electrical Circuits C.21. Operational Requirements C.21.1 General C.21.2 Extended Operating Hours C.21.3 Continuity Of Operations (Coop) C.21.4 Emergency Operating Plan C.21.5 Tenant Environment C.21.6 Energy and Water Efficiency C.21.7 Contact After Normal Hours C.21.8 Normal Tenant Working Hours C.21.9 Building Information C.22. System Performance Standards Or Procedures C.22.1 Smart Buildings C22.2 Integrated Building Systems C.23. Service Requests C.23.1 General C.23.2 Emergency Service Request C.23.3 Emergency Call Back (after hours) C.23.4 Urgent Service Request Response C.23.5 Routine Service Request Response C.23.6 Overtime Services C.24. Tours C.24.1 General C.24.2 Condensate Drip Pans C.24.3 Monitoring Of Central Plant Equipment C.25. Demand Response Programs (Reserved) C.26. Curtailment (Reserved) C.27. BAS Alarm Response C.28 Advance Metering Program (AMP) (Reserved) C.29. Protection And Damage C.30. Negligence C.31. Key Control C.31.1 Locksmith Services C.32. Disruptive Or Hazardous Tools C.33. Disruption To Utilities, Lighting, Or Space Conditioning C.34. Plumbing and Restrooms C.35. Maintenance Program C.35.1 General C.35.2 Maintenance Standard C.35.3 Application of Diagnostic Software C.35.4 BAS Control Systems C.35.4.1 BAS Operating Standards C.35.4.1.1 GSA-hosted Systems Requirements C.35.4.1.2 Excepted Systems Requirements (not hosted on GSA’s system infrastructure) C.35.4.2 Reporting C.35.5 Smart Building Technology (Exhibit J-8) C.35.6 Ongoing Commissioning /Re-Tuning Technology (Reserved) C.35.7 Variable Air Volume (VAV) Maintenance Accessibility C.36. Water Treatment C.36.1 General C.36.2 Tolerances C.36.3 Initial Report and Development of Program C.36.4 Cooling Tower Management Plan C.36.5 Corrosion Monitoring C.36.6 Monthly Testing C.37. Diesel Fuel, Oil Analysis And Oil Changes C.37.1 Periodic Oil Analysis C.37.2 Oil and Refrigerant Additives C.37.3 Generator Oil C.37.4 Diesel Fuels C.38. Lamps And Ballasts C.39. Architectural And Structural Systems and Maintenance C.39.1 General C.39.2 Maintenance and Repair C.39.3 Repair and Replacement Work C.39.4 Painting C.39.5 Interior Signage and Directories C.39.6 Finishes Maintenance C.39.7 Historic Building Preservation (Reserved) C.39.8 Vertical Transportation and Associated Elevator Equipment C.39.8.1 Elevator Communications and Alarm Test (Reserved) C.39.8.2 ElevatorServices (Reserved) C.39.8.2.21. Quality Assurance Program-Elevators-(Reserved) C.39.9 Flag Procedures C.40. Repairs C.40.1 General C.40.2 Non-Reimbursable Repairs C.40.3 Reimbursable Repairs C.40.4 Miscellaneous Work C.40.5 Repair Shared Liability Example:

C.40.6 Approval of Work C.40.7 Invoicing C.40.8 Ordering Repairs from Outside Source C.40.9 Force Majeure (Uncontrollable Events) C.40.10 Warranties C.40.11 Quality of Materials and Replacement Parts C.41. Safety And Environmental Management C.41.1 General C.41.2 Scheduling and Recordkeeping C.41.3 Refrigerants C.41.3.1 Control and Certification C.41.3.2 Certified Handlers C.41.4 Air Quality Management District (AQMD) Operating Permits C.41.5 Fuel Storage Tanks C.41.5.1 Underground and Above Ground Storage Tanks C.41.5.2 Underground Storage Tanks C.41.5.3 Who Needs to be Trained C.41.6 Solid Waste Audit (Reserved) C.41.7 Polychlorinated Biphenyl (PCB) Control C.41.8 Facility Hazards C.41.8.1 Hazardous Waste C.41.9 Workplace Safety C.41.10 Electrical Safety C.41.11 Fall Protection C.41.12 Powered Platforms C.41.13 Lockout/Tagout C.41.14 Confined Spaces C.41.15 Asbestos Management C.41.16 Hazardous Materials C.41.16.1 Safety Data Sheets (SDS) C.41.16.2 Disposition of Hazardous Waste C.41.17 Boiler/Pressure Vessel Operation and Inspection Standards C.41.17.1 Boiler Operation and Inspections C.41.17.2 Inspections and Tests C.41.17.3 Backflow Prevention Devices C.41.17.4 Potable Water Systems C.41.18 Labeling and Signage C.41.19 Roof Anchorage Points (Reserved) C.42. Fire Protection And Life Safety Equipment And Systems C.42.1 General C.42.2 Fire Alarm System Services C.42.3 Fire Alarm System Testing C.42.4 Fire Alarm System Maintenance C.42.5 Fire Alarm System Central Station Monitoring C.42.6 Water-Based Fire Suppression Systems C.42.7 Fire Doors and Other Opening Protective C.42.8 Fire and Combination Fire/Smoke Dampers C.42.9 Smoke Doors and Other Opening Protective C.42.10 Smoke Dampers C.42.11 Portable Fire Extinguishers C.42.12 Non-Water-Based Fire Extinguishing Systems C.42.13 Smoke Control Systems C.42.14 Emergency and Standby Power Systems C.42.15 Emergency Lighting Systems and Exit Signage C.43. Maintenance And Repair Of Vertical Transportation SystemS (Reserved) C.44. Custodial Program C.44.1 Objectives and Scope C.44.1.1 The Contractor Shall C.44.1.2 Cleaning Hours C.44.1.3 Building Information Data Sheet Estimates C.44.2 Green Cleaning C.44.3.1 Key Sustainable Products (KSPs) C.44.3.2 Proof of Compliance C.44.3.3 Exemptions C.44.4 Green Cleaning Plan C.44.4 Standard Services C.44.4.1 Interior Services C.44.4.2 Performance Standards C.44.4.3 Floor Care C.44.4.4 Carpets and Rugs C.44.4.5 Floor Mats and Runners C.44.4.6 Restrooms, Shower Rooms, Locker Rooms and Holding Cells C.44.4.7 Fixtures C.44.4.8 Surfaces C.44.4.9 Walls C.44.4.10 High Cleaning C.44.4.11 Dusting C.44.4.12 Trash, Wastebaskets and Ash Receptacles C.44.4.13 Recyclables C.44.4.14 Elevators, Escalators and Stairways C.44.4.15 Plate Glass C.44.4.16 Window Washing C.44.4.17 Blinds and Coverings (Not Including Drapes, Curtains And Unique Coverings) C.44.4.18 Fine Arts Collection (Reserved) C.44.4.19 Policing Inside Areas C.44.4.20 Interior and Atrium Plants (Government Plants) (Reserved) C.44.4.21 Concessions (Cafeterias, Snack Bars And Vending Machine Areas) C.44.4.22 Postal Space (Reserved) C.44.4.23 Fitness Centers, Health Units And Laboratories C.44.5 Exterior Services C.44.5.1 Performance Standards C.44.5.2 Plate Glass C.44.5.3 Window Washing C.44.5.4 Canopies C.44.5.5 Hard Surface Areas C.44.5.6 Ash Receptacles And Trash Containers C.44.5.7 Surfaces (Signs, Vending Machines, Tables, etc.)

C.44.5.8 Graffiti Removal C.44.5.9 Excrement Removal (Human, Bird And Animal) C.44.5.10 Policing Outside Areas C.44.6 Snow and Ice Removal C.44.7 Grounds Maintenance C.44.7.1 Landscape Erosion Management C.44.7.2 Grounds Maintenance Services C.44.7.3 Composting C.44.7.4 Trees And Shrubs C.44.7.5 Mulching C.44.7.6 Mowing And Edging C.44.7.7 Leaf Removal C.44.7.8 Over Seeding, Dethatching And Plugging C.44.7.9 Fertilization C.44.7.10 Flowerbeds and Plants C.44.7.11 Plant Replacements C.44.7.12 Soil And Ground Covers C.44.7.13 Unimproved Grounds (Reserved) C.44.7.14 Fence Lines (Reserved) C.44.7.15 Weeds C.44.7.16 Irrigation C.44.7.17 Watering C.44.7.18 Adjust, Clean And Set Automatic Controllers C.44.7.19 Integrated Pest Management Plan (IPM) C.44.8 Above Standard Services C.44.8.1 Carpet Extraction (Private Areas) C.44.8.2 Window Washing (Reserved) C.44.8.3 Postal Lock Boxes And Mail Cases (Reserved) C.44.8.4 Washing Blinds and Coverings (Not Including Drapes, Curtains And Unique Coverings) (Reserved) C.44.8.5 Pressure Washing and Steam Cleaning (Reserved) C.44.8.6 Tree Thinning (Reserved) C.44.8.7 Government Furnished Trees and Plants (Planted In Ground Or Planters) (Reserved) C.44.8.8 Snow And Ice Removal For Areas Requiring Heavy Equipment C.44.9 Service Calls C.44.10 Communication Plan C.44.11 Protection And Damage C.44.12 Solid Waste/Trash Management C.44.12.1 Solid Waste/Trash Audits C.44.12.2 Extent of Work C.44.12.3 Solid Waste/Trash Removal and Disposal C.44.12.4 Solid Waste/Trash Records and Reports C.44.12.5 Pick-ups on Call (Reserved) C.44.13 Recycling Management C.44.13.1 Recycling C.44.13.2 Extent of Work C.44.13.3 Recyclable Materials Disposition C.44.13.4 Recyclables C.44.13.5 Pick-ups on Call (Reserved) C.44.13.6 Recycling Containers C.44.13.7 Restriction on Use C.44.13.8 Recycling Proceeds C.44.13.9 Recycling Records and Reports C.44.14 Environmental Reporting C.44.14.1 Recycling and Waste Reports C.44.14.2 Report Calculations C.44.14.3 Green Purchase Reports C.44.14.4 Integrated Pest Management Report C.44.14.5 Supporting Documentation C.44.14.6 Reporting Formats C.44.15 Integrated Pest Management C.44.15.1 Preventive Pest Maintenance C.44.15.2 General C.44.15.3 Pests Included And Excluded C.44.15.4 Initial Pest Assessment C.44.15.5 Pest Control Plan C.44.15.6 Pesticide Application C.44.15.9 Structural and Procedural Recommendations C.44.15.10 Record Keeping C.44.15.11 Manner and Time to Conduct Service C.44.15.12 Insect Control C.44.15.13 Rodent Control C.44.15.14 Safety And Health C.44.16 Child Care Center (Reserved) C.44.17 Cleaning Schedules C.44.18 Miscellaneous Requirements C.45. Federal REquirements C.46. Contract Deliverable Checklist (Contractor Deliverables) C.47. Criteria For Deductions

D. PACKAGING & MARKING

D.1. Payment Of Postage And Fees D.2. Marking

E. INSPECTION & ACCEPTANCE

E.1. The Role Of Government Personnel And Responsibility For Contract Administration E.1.1 Contractor Responsibility E.1.2 Contracting Officer E.1.3 Contracting Officer’s Representatives (COR) E.1.4 Government Quality Assurance E.2.Failure to Perform E.3.Excusable Delays

F. DELIVERIES OR PERFORMANCE

F.1 Place Of Performance F.2. Term Of Contract F.2.1 Term of the Contract F.3. Option to Extend The Term Of The Contract F.4. Reporting Requirements F.4.1 Plans, Schedules and Report Format Submission Requirements F.4.2 Other Reports

G. CONTRACT ADMINISTRATION DATA

G.1. Payments G.1.1 General G.1.2 Payments for Additional Services G.1.3 Submission of Invoices for Additional Services G.3. Withholding Monies For Non-Submission Of Work Schedules G.4. Withholding Monies For Non-Submission Of Reports G.5. Application of Criteria For Deductions (Non-Performance G.6. Reductions and Additions Of Space G.7. Additions and Deletions of Buildings

H. SPECIAL CONTRACT REQUIREMENTS

H.1. Security H.1.1 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract) H.1.2 GSAR 552.237-70 Qualification of Offerors (MAY 1989) H.1.3.GSAR 552.237-71 Qualifications of Employees (MAY 1989) H.1.4. Suitability Determinations H.1.5. Compliance with Security Requirements H.1.6. Safeguarding Sensitive Data and Information Technology Resources H.2. Identification Credential H.3. Escort Requirements H.4. Standards Of Conduct H.5. Removal From Contract Work H.6. Sensitive But Unclassified (SBU) Building Information H.7. Recording Presence H.8. Government Forms H.9. Other Contractors H.10. Ordinances, Taxes, Permits, and Licenses H.11. Discrepancy In The Specifications H.12. Affirmative Procurement Program (APP) H.12.1 Standards H.12.2 Reporting H.12.3 Recycle Content Certification H.13. Asbestos Awareness Training H.14. Uniforms H.15. Personnel Qualifications For Mechanical Personnel H.15.1 Personnel Training H.15.1.1 Re-Tuning Training H.15.2 Qualifications of Project Manager and Onsite Supervisory Personnel H.15.2.1 Qualifications of Project Manager H.15.2.2 Qualifications of Onsite Supervisor H.15.3 Qualifications of Technicians H.15.3.1 Qualifications of Fire Alarm System Technicians H.15.3.2 Qualifications of Water-Based Fire Suppression System Technicians H.15.3.3 Qualifications of Dry Chemical and Wet Chemical Extinguishing System Technicians H.15.3.4 Qualifications of Clean Agent Fire Extinguisher System Technicians H.15.3.5 Qualifications of Halogenated Extinguishing System Technicians H.15.3.6 Qualifications of Carbon Dioxide Extinguishing System Technicians H.15.3.7 Qualifications of Ventilation System Fire Extinguishing System Technicians H.15.3.8 Qualifications of Smoke Control Technicians H. 15.3.9 Qualification of Fire Damper, Smoke Damper, and Combination Fire/Smoke Damper Technicians H.15.3.10 Qualifications of Fire-rated and Smoke Door Assemblies Technicians H.15.3.11 Qualifications of Portable Fire Extinguisher Technicians H.15.3.12 Qualification of Emergency and Standby Power System Technicians H.15.3.13 Qualifications of Emergency Lighting Equipment and Exit Signage Technicians H.15.3.14 Qualifications of HVAC Technicians H.15.3.15 Qualifications of AMS, BAS Technicians H.15.3.15.1 Qualifications of AMS, BAS, Smart Buildings Technicians H.15.3.15.1.1 Smart and Sustainable Building (SSB) Training (Reserved) H.15.3.16 Qualifications of Electrical Technicians H.15.4 Submission of Resumes for New Employees H.15.5 State Licensing H.15.6 Compliance with Federal, State, and Local Codes H.16. Government-Furnished Materials H.16.1 Requirements for Network Connection H.17. Contractor-Furnished Materials H.18. Additional Services [Indefinite Quantity Provisions] H.18.1 General H.18.2 Price Proposal for Additional Services Work H.18.3 Pricing H.18.4 Parts and Materials H.18.5. Labor H.18.6 Subcontracts H.18.6.1 Mark-up Agreement for Architectural/Structure and Maintenance Repair H.18.7 Cost Documentation H.18.8 Competitive Bids H.18.9 Method of Ordering H.19.Award Fee Reserved H.20. Strike Contingency Plan (SCP) H.21. Occupancy Emergency Plan (OEP) H.22. Contractor Pandemic Plan H.23. Subcontracting H.24. Conservation

H.25. LEED-EB

I. Contract Clauses 52.223-1 Bio-based Product Certification.

52.223-2 Affirmative Procurement of Bio-based Products Under Service and Construction Contracts.

52.223-3 Hazardous Material Identification and Material Safety Data 52.223-4 Recovered Material Certification.

52.223-5 Pollution Prevention and Right-to-Know Information.

52.223-7 Notice of Radioactive Materials.

52.223-9 Estimate of Percentage of Recovered Material Content for EPA-Designated Items.

52.223-10 Waste Reduction Program.

52.223-11 Ozone-Depleting Substances.

52.223-15 Energy Efficiency in Energy-Consuming Products.

52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts.

52.223-19 Compliance with Environmental Management Systems.

J. List of Attachments (List of documents, exhibits and Other Attachments) J.1. Quality Assurance Surveillance Plan (QASP) J.2. Green Purchase Report J.3. Solid Waste Audits (Reserved) J.4. Summary of Environmentally Preferable Product Attributes (Reserved) J.5. Building Information Sheets J.5.1. Mechanical Building Information Sheet J.5.2. Custodial Building Information Sheet J.6. Monthly Report Template J.7. Building Operating Plan Template (rESERVED) J.8. Smart Building (Reserved) J.9. Water Treatment Standards J.10. Energy & Water Operational Performance Targets (rESERVED) J.11. Energy & Water Efficiency Use Plan (rESERVED) J.12. Energy and Water Efficiency Monthly Report (reserved) J.13. Annual Energy and Water Efficiency Report (rESERVED) J.14. Qualifications of Electrical Testing Technicians (FTT) J.15. Miscellaneous Best Practices (Reserved) J.16. Equipment Inventory/CMMS J.17. Preventive Maintenance Schedule J.18. Solid Waste and Recycling Report J.19. Elevator Tour Log (Reserved) J.20. Key Sustainable Products (KSP) J.21. Underground Storage Tank (UST) J.22. On-boarding and Off-Boarding Contract Employees Requiring Access to GSA IT Systems Procedures – Contractor Information Worksheet (CIW) J.23. Technology Policy For PBS-Owned Building Monitoring Systems J.24. refrigerant logs J.25. Custodial Surveillance Forms J.26. Building Exterior and Hardscape Plan J.27. Erosion Sediment Control

K. REPRESENTATIOINS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERERS

L. INSTRUCTIONS FOR SUBMITTING PROPOSAL

L.1 52.204-7 SYSTEM FOR AWARD MANAGEMENT (JUL 2013)

L.2 52.215-1 INSTRUCTIONS TO OFFERORS COMPETITIVE ACQUISITION (JAN 2004)

L.3 52.222-24 PREAWARD ONSITE EQUAL OPPORTUNITY COMPLIANCE EVALUATION (FEB 1999)

L.4 52.237-1 SITE VISIT (APR 1984)

L.5 52.216-1 TYPE OF CONTRACT (APR 1984) The Government contemplates award of a Firm Fixed Price contract resulting from this solicitation.

L.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

L.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

L.8 552.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (DEVIATION FAR 52.252-5) (SEP 1999)

L.9 INSPECTION OF FACILITY

L.10 INSTRUCTIONS FOR SUBMITTING PROPOSAL

L.10.1 General L.10.2 Submission and Content of Proposal L.11. CONTENTS OF TECHNICAL PROPOSAL (Non Cost/Price Factors) L.11.1. O&M MINIMUM PERFORMANCE STANDARDS (Factor 1) L.11. 2 JANITORIAL CLEANING PROGRAM (Factor 2) L.11.3 PAST PERFORMANCE (Factor 3)

L.12. INFORMATION TO BE INCLUDED IN PRICE PROPOSAL

L.12.1 General L.12.2 Specific Instructions For Price Proposal

L.13 NOTICE TO JOINT VENTURES

L.14 SERVICE CLASSIFICATION AND SIZE STANDARD

L.15 OFFERORS INTERESTED IN MORE THAN ONE PROPOSAL

M. EVALUATION FACTORS FOR AWARD

M.1. FAR 52.2175 EVALUATION OF OPTIONS (JUL 1990)

M.2. FAR 52.23215 PROGRESS PAYMENTS NOT INCLUDED (APR 1984)

M.3. UNBALANCED OFFERS

M.4. FACTORS FOR AWARD

A. SOLICITATION/CONTRACT FORM

B. SERVICES, ORDERING AND PRICES

This solicitation contains a work statement for a performance-based service. This means that the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security or communication requirements.

It is the responsibility of the contractor to ensure that their bid/proposal/offer price reflects the costs associated with their proposed plans, schedules and programs in their technical proposal as the technical proposal including staffing will be incorporated and made a part of any resulting contract. Specifically, those concepts or plans offered in the technical proposal that exceed the contract requirements will be made part of the contract and will be expected to be performed.

The contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality of services before the performance becomes unacceptable.

B.1. Description Of Services

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor will be required to provide management, operations and maintenance and custodial related services during the initial twelve (12) months of service in accordance with the requirements of this solicitation and prices for basic and alternate services.

Provision for the exercise of _4_ additional twelve month periods, which may be exercised upon 30 days written notice to the Contractor at the Government’s option and shall be contained in the resulting contract awarded. Evaluation of options does not obligate the government to extension of the contract term past the initial year (s) of service.

B.2. Bid/Offer/Basic Services Benchmark Data

General Services Administration will utilize the BOMA Experience Exchange Report (BEER) Benchmark Data and Regional market analysis to determine a reasonable per square foot cost for these services. https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark B.3. Alternate Bid/Offer For Additional Services

Offerors must quote a price per man-hour for providing additional services when ordered by the Contracting Officer’s Representative in addition to the services specified as “basic services” in Section C. This additional services provision is to be used to satisfy the Government’s short-term non-recurring need for service.

Should a continuing need for additional service arise; a contract modification will be negotiated pursuant to the “Changes” clause contained on the Supplemental Contract Clauses for Building Service Contracts.

Orders for additional services may be placed orally by the CO or his/her Designee. All orders for each month will be confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service provided and will establish the hours of service for which the Contractor will be compensated, based on the CO or his/her designee authorization log. Monthly orders totaling less than $3,000 will be processed via use of the Government Visa credit card or direct pay system as shown in Section G, and will not be confirmed in writing.

B.4. Pricing Of Options For Contract Services

Offerors/bidders shall price the option requirements for the four (4) additional 12-month periods by assuming that the minimum hourly wages and fringe benefits established by the U.S. Department of Labor (DOL), for the initial twelve-month period of performance will apply to the additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in the DOL’s SCA Directory of Occupations.

Wage Determination No. 2005-2497 Rev 19 7/8/2015 The following Occupation Codes and Titles apply –

23411 – Heating, Ventilation and Air Conditioning Mechanic Research Facility

23160 - Electrician

23810 - Plumber

23370 – General Maintenance Worker

23470 – Laborer

11150 - Janitor 11210 - Laborer, Grounds Maintenance

In the event the option(s) is exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled Fair Labor Standards Act and Service Contract Act - Price Adjustment (Option Contract). (See Sec. I)

Offerors/bidders are cautioned that any bid/offer may be rejected as non-responsive if it is materially unbalanced as to prices for the option and the initial periods. A bid/offer is unbalanced when it is based on prices, which are significantly less than cost for some work, and prices, which are significantly overstated for other work.

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

introduction

This is a Performance Based Service Contract which focuses on the needs of the customer rather than on how the contractor meets those needs. The success of the contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer through a partnering effort between the CO or his/her designee and the contractor, Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the contractor. A higher level of effective communication between the Government and contractor is essential for partnering and performance based service contracting to succeed. The success of this contract is shared between the Government and the contractor.

More emphasis is placed on the contractor’s internal self-management of quality; not the usual external inspection by Government Inspectors, although that is a part of this contract as well. All parties should act proactively to reduce service cost; therein providing an incentive for the contractor.

The contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following our Guiding Principles for Sustainable Buildings:

1. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the CO or his/her designee establish operational performance goals for energy, water, material use and recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this contract

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality

d. Use low emitting materials for maintenance. In particular, use products that have low pollutant emissions; adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information see EPA’s Comprehensive Procurement Guideline website.

f. Use materials with the highest content level per USDA’s biobased content recommendations (website) for maintenance of or use in the building.

g. Use environmentally preferable products that have a lesser or reduced effect on human health and the environment, See the Federal Green Construction Guide.

h. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

i. Eliminate the use of ozone depleting compounds where alternative environmentally preferable products are available consistent with the Clean Air Act.

II. Optimize Energy Performance – GSA is in the process of optimizing energy performance through many means and processes. Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible

III. Protect and Conserve Water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption. Where available use EPA’s Water Sense-labeled products or other water conserving products, where available.

IV. Be aware that the building(s) and management involved with this contract maybe in the process of establishing processes, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, LEED or comparable programs. The contractor will play an integral part of obtaining these goals and should be aware of the programs and processes.

V. The policy of GSA is to bring existing buildings into conformity with GSA’s Strategic Sustainability Performance Plan (SSPP). The contractor should follow the guidelines set forth in J.4 regarding materials and products purchased during the performance of this contract.

VI The purpose of partnering is to adopt procedures wherein the contract and Government work together in achieving contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

VII. This is a fixed-price contract and while working with the Government in obtaining goals the contractor is motivated to find improved methods of performance in or to increase its profits. Results of an effective partnership should reflect a “mutual win” situation.

C.1. Scope Of Work

C.1.1 The Contractor Shall (Management, Supervision, Labor, Materials, Equipment, and Supplies) The Contractor shall provide management, supervision, labor, materials, equipment, and supplies and shall be responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems and janitorial and related services located within the property line of the Estes Kefauver FB (TN0052AA), Estes Kefauver FB-CT Annex (TN0111AA), Estes Kefauver Garage (TN0112AA), and the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property line of the Columbia USCH (TH0010ZZ), Cookeville (TN0011ZZ) buildings, to include the following:

a. Air-conditioning equipment and systems.

b. Air-handling/distribution equipment and systems.

c. Electrical systems and equipment, lighting and switchgear systems.

d. Building Automation System (BAS) (where BAS/ECMS systems are connected to the GSA network, the Contractor’s employees will need to obtain a GSA ENT account to access systems).

e. Heating, ventilation, exhaust, and air conditioning (HVAC) systems and equipment.

f. Plumbing and domestic water equipment and systems to include domestic water fountains and coolers, decorative ponds and exterior fountains.

g. Sanitary sewage equipment and systems.

h. Storm drainage equipment and systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment.

i. Fire protection and life safety systems and equipment including detection, notification, and communication systems as well as monitoring service, including sprinkler systems, standpipes, backflow preventers, water storage tanks, fire extinguishers, etc.

j. Special suppression systems (i.e., wet chemical, dry chemical, FM-200, Inergen, Halon, etc.)

k. All control systems that are within the scope of this Contract. All Building Automation Systems (BAS), Public Address Systems, and Computerized Lighting Systems that are within the scope of this Contract (BAS, and Computerized software maintenance is excluded).

l. Smoke control systems (i.e., building, atrium, stair pressurization, elevator ventilation, etc.)

m. Kitchen hood and exhaust systems

n. Fire doors and windows (including hinges, closers and latching hardware)

o. Non agency security system (locks, gates/arms, hydraulic bollards, keypads, card readers, cameras, magnetic locks, etc…) and its components (hardware only).

p. Architectural and structural systems, fixtures, and equipment within the site (to the property line).

q. Service request desk operations as identified in Section C.8.4 to include record keeping using a computerized maintenance management system (CMMS) if available or by other means as well as other administrative functions.

r. Maintenance of landscape irrigation systems to include controllers, pumps, timers, and sprinkler nozzles.

s. Mechanical equipment for window washing (wall glider, tracks, davits, and associated equipment).

t. Dock levelers and roll-up and sliding garage doors.

u. Parking Lots, parking lot surfaces, sidewalks and illumination.

v. DSL, Modems, and other information systems periphery used to include the communication and data lines necessary to operate the fire alarm monitoring, building automation system and web based access to CMMS.

w. Locks, keycard systems, vehicle barrier systems and static and dynamic bollard systems

x. Kitchen appliances and equipment (NOTE: kitchen including cleaning and maintenance of ductwork above the ceiling, and any fire suppression or fire alarm equipment are included in the scope).

y. Elevator and vertical transportation systems, including locks and keycard systems. Elevator Service (Changing of Light Bulbs/Ballast in the Elevator Cars is the responsibility of the O&M Contractor as well as Emergency Phone testing. The O&M contractor is NOT responsible for actually changing light bulbs in elevator pits and hoistways however, supplying the bulbs/ballast is required.)

z. The Contractor shall complete roofing system investigations and repairs.

aa. The Contractor shall maintain and repair U.S. flag pole, lighting and pulley system.

ab. The Contractor shall maintain kitchen/concessions area drains and grease traps.

ac. The Contractor shall maintain conveying equipment, parking control equipment, and loading dock equipment.

ad. Paper, soap, hand-sanitizer and any other dispensing equipment in restrooms. This includes supplying batteries for all soap dispensers, automatic operated flush valves, and sink faucets.

Additional services may be ordered at the discretion of the Government for work relating to the operations, maintenance and repair or upgrade of the covered facilities, but not covered in the basic services of the contract, as described in this document.

C.1.2 The Contractor Shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

c. Implement an effective Quality Control Plan (QCP).

d. Implement an effective service call system, as specified under the Special Requirements section of this contract that results in prompt, professional, and courteous resolution of tenant concerns.

e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the CO or designee.

f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

g. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging. Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel Training Act. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.15. Personnel Qualifications).

h. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all applicable licenses training, and permits C.1.3 Excluded from this scope are:

a. Agency installed/specific Security systems (does not include mechanical components of the door, closers, keepers, hinges, etc.)

b. Government telecommunication systems.

c. Equipment owned and operated by tenant agencies.

d. Furnishings, furniture, portable equipment, office partitions and cubicles unless specifically noted in the inventory (not installed as fixtures).

e. Kitchen appliances and equipment owned by the concessions vendor (NOTE: kitchen exhaust ductwork above the ceiling, grease traps with associated piping, and any fire suppression or fire alarm equipment are included in the basic services and shall be the responsibility of the O&M contractor).

f. Equipment owned by servicing public utilities.

g. Upgrade of software supported IT software or software licenses (to include building automation systems (BAS), security systems, advance metering systems and lighting control systems.

h. Fitness center equipment.

i. Additional services as needed by various agencies.

Additional services may be ordered at the discretion of the Government for work relating to the operations, maintenance and repair or upgrade of the covered facilities, but not covered in the basic services of the contract, as described in this document.

C.2.0 General Program

The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.2.1 Above Standard Services

Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.2.2 Acceptance

“Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements. The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.2.3 Acts Of God

These are unanticipated grave natural disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character; the effects of which could not have been prevented or avoided by the exercise of due care or foresight.

C.2.4 Additional Services

“Additional services” are services that the Contractor will provide at an additional cost to the Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the offeror’s overall pricing. These services may be provided during or after normal working hours.

C.2.5 Advance Meters

Advanced meters are those that have the capability to measure and record interval data (at least hourly for electricity), and communicate the data to a remote location in a format that can be easily integrated into an advanced metering system.

C.2.6 Advance Metering Systems

A system that collects time-differentiated energy usage data from advanced meters via a network system on either an on-request or defined schedule basis. The system is capable of providing usage information on at least a daily basis and can support desired features and functionality related to energy use management, procurement, and operations, U.S. Department of Energy, EERE: Guidance for Electric Metering in Federal Buildings, (February 3, 2006).

C.2.7 Approval

“Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, planned utility interruptions, Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.2.8 Architectural and Structural

“Architectural and structural” systems include all building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, walkways, asphalt, etc.) to the property line.

C.2.9 Basic Services

The “basic services” of the contract consist of the recurring contract requirements for which the Contractor is paid as a base price, i.e., the requirements established by the contract statement of work and related general and administrative requirements that do not contain provisions for separate reimbursement.

C.2.10 Building

A reference to “facility” and “site” is interchangeable with “building”. A man made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.2.11 Building Automation System (BAS)

The “building automation system” is a system controlling and monitoring building HVAC, and possibly other systems, to include all device, field, and global controllers; instrumentation; networking infrastructure; computers and peripherals; software; programming; database files; and licenses.

C.2.12 Building Operating Plan- Reserved The “building operating plan” is a mandatory plan that the Contractor prepares for Government approval that describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies.

C.2.13 Cleanable Square Feet

This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.2.14 Commissioning-Reserved A practice used to optimize and verify performance of fundamental building systems.

C.2.15 Commissioning (Ongoing)-Reserved The practice of optimizing system performance by continuing to fine-tune equipment so will result in actively preventing problems for the lifetime of the building. GSA’s Ongoing Commissioning efforts will focus on maintaining the facility in the optimized state resulting from TBC and Re/Retro Commissioning efforts. GSA will achieve this through its relationship with its service providers (Operations and Maintenance/Custodial/Repair and Alterations/IT/Utilities) and the use of technology (networked systems/Advanced Meters/Smart Buildings).

C.2.16 Computerized Maintenance Management System (CMMS)

A “computerized maintenance management system” is a database and application software package that automates the O&M and repairs record keeping requirements. A CMMS is designed to enhance efficiency and effectiveness of maintenance activities. Typical features include planning, scheduling and monitoring of work orders and maintenance needs.

The National CMMS (N-CMMS) is a central repository (Database) for all maintainable GSA Assets. The N-CMMS provides a mandatory, Agency-Wide means and method for processing and reporting all maintenance work done for GSA regardless of Region or Contractor.

C.2.17 Consumable Parts

““Consumable parts” or components are parts or components that customarily require regular replacement rather than repair in a maintenance program and shall be disposed of properly. Examples include oil, grease, belts, filters, ballasts, lamps, etc.

C.2.18 Contracting Officer (CO) Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.2.19 Contracting Officer Representative (COR) or Designee Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO. CORs or designees will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

C.2.20 Contractor

Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.2.21 Contract Award Date

Contract award date” as used in this document refers to the date the contracting officer signs the contract.

C.2.22 Contract Services Start Date

“Contract services start date” as used in this document refers to the first day after completion of any phase in/transition period and the performance of O&M services for the period of this contract begins.

C.2.23 Contract Phase-in/ Transition Period “Contract phase-in/Transition Period” as used in this document refers to the first day after completion of any phase in/transition period after award and prior to performance of O&M services for the period of this contract.

C.2.24 Contractor “Contractor” as used in this document refers to the firm awarded this contract.

C.2.25 Contractor’s Other Than Normal Working Duty Hours

Hours other than those identified as Normal Working Hours.

C.2.26 Controls and Control System

A “control system” is any low-voltage control, communication and monitoring system, including but not limited to stand alone devices, field and global controllers; instrumentation; networking infrastructure; computers and peripherals; software; programming; database files; and licenses. Examples are the BAS, Advance Metering System (AMS), and lighting control systems. Fire protection systems and security systems are excluded from this definition for purposes of this contract and are defined separately. Gateway devices and mapping software and files for data interchange between a control system and a fire protection or security system are considered part of the control system.

C.2.27 Critical Equipment

Any equipment or system used for safeguarding of life and property. Equipment needed to give adequate security to areas subject to compromise; to eliminate health, fire, or safety hazards; or to protect valuable property or equipment. Equipment used in direct support of the overall GSA mission that, if not operational, would reduce the effectiveness of GSA's ability to sustain tenants in a property; equipment that supports the property or prevents a breakdown of essential equipment operations or housekeeping functions.

C.2.28 Custodial

A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.2.29 Defective Services

A unit of service that does not conform with specified contract requirements.

C.2.30 Emergency

The term “Emergency” includes bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes. The term does not apply to civil defense matters such as potential or actual enemy attacks.

C.2.31 Emergency Callback

An “emergency callback” is a service request or other request for service placed outside of normal working hours and of such a nature that response cannot wait for the resumption of the next day’s normal working hours.

C.2.32 Environmentally Sustainable

Products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose.