GS-35F-032DA 36C10B21F0249 Final Award.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 87

116-21-4-4294-0071

116-S16606

GS-35F-032DA

36C10B21F0249

AWARDED:

Joseph Vivolo Joseph.Vivolo1va.gov

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724 x

541519

541519/150 Employees

N/A

X

See Delivery Schedule

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724

6UZ31

IRONARCH TECHNOLOGY LLC

1313 DOLLEY MADISON BLVD, STE 404

MCLEAN VA 22101

078727434

Department of Veterans Affairs

Technology Acquisition Center

Financial Services Center

PO Box 149971

Austin TX 78714-8971

See CONTINUATION Page

Section B

Contract Type: Firm-Fixed Price

Alternate POC: Kendra Casebolt, (848) 377-5042

Cloud Key Sustainment Management, Maintenance and Support Contract/ Cloud Support Services (CS

The Period of Performance is September 10, 2021 through

September 9, 2022 with Two (2) 12-Month Option Periods and

(1)Optional Task.

Purchase Order Number: 116-S16606

$2,990,052.00 116-3610167-4294-193600-2511 T47H3AAZ5

ARM #: 123433

x x x 1

Kendra Casebolt

Contracting Officer o

9/10/2021

Joe Punaro, CEO, IronArch Technology 8/10/2021

36C10B21F0249

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW CLAUSE

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

B.3 CONTRACT ADMINISTRATION DATA

B.4 PRICE SCHEDULE

B.5 PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 FSS RFQ INTRODUCTORY LANGUAGE

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.217-7 OPTION FOR INCREASED QUANTITY—SEPARATELY PRICED LINE

ITEM (MAR 1989)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...69

C.5 52.222-41 SERVICE CONTRACT LABOR STANDARDS (AUG 2018)

C.6 52.227-14 RIGHTS IN DATA—GENERAL (MAY 2014)

C.7 52.227-19 COMMERCIAL COMPUTER SOFTWARE LICENSE (DEC 2007)

C.8 52.243-1 CHANGES—FIXED-PRICE (AUG 2018)

C.9 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA

ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

This Order, 36C10B21F0249, is being placed under General Services Administration

(GSA) Multiple Award Schedule (MAS) Contract under GS-35F-032DA and all modifications thereto with IronArch Technology LLC. IronArch Technology LLC shall provide the requirements as described in Section B.5, Performance Work Statement.

The Period of Performance shall be September 10, 2021 through September 9, 2022 with Two (2) 12-Month Option Periods and one (1) Optional Task to be exercised at the

Government’s discretion.

Funding Summary is as follows:

Total Contract Value: $9,423,901.22

Base Period: $2,990,052.00 (fully funded)

Option Period One:* $3,054,400.20

Option Period Two:* $3,120,211.32

Optional Task 1:* $259,237.70

*If exercised

Amount Obligated at award: $2,990,052.00

Unobligated Amount: $6,433,849.22

All invoices shall reference Purchase Order Number 116-S16606 and Contract/Delivery order Number GS-35F-032DA 36C10B21F0249.

General invoice inquiries can be made to VA FSC.

All specific invoice inquiries relating to VA acceptance and invoice certification should be directed to:

• Tungsten e-Invoice Setup Information: 407-305-4896

• Tungsten http://www.tungseten-network.com

• Tungsten VA buyer number is AAA544240062

• Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

• FSC e-Invoice Contact Information: 1-877-353-9791

• FSC e-invoice email: vafsccshd@va.gov

Performance will be assessed in accordance with the Quality Assurance Surveillance

Plan.

mailto:vafsccshd@va.gov

Contracting Officer’s Representative (COR):

Margaret Adcock

Margarget.adcock@va.gov

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW CLAUSE

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Order. Commercial license agreements may be made a part of this Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516.

At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Order must be made by contract/order modification (Standard Form 30) and shall only be affected by a warranted Contracting Officer. Nothing in this Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired.

The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2). Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5). Manuals and Publications. Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

http://www.cpars.gov/

B.3 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: IronArch Technology LLC

1313 Dolley Madison Blvd, Suite 404

Mclean, VA 22101

b. GOVERNMENT: Contracting Officer 36C10B Kendra M. Casebolt

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] After Government acceptance of services and associated deliverables listed in Section B.4, Price Schedule and in accordance with

Section B.5, Performance Work Statement

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the Contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic

Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

0001 7/28/2021

B.4 PRICE SCHEDULE

Note: All deliverables shall be electronically submitted to the VA Program Manager Contracting Officer’s Representative (COR), and the Contracting Officer (CO). Days used in the table below refer to calendar days unless otherwise stated. Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government workday after the weekend or holiday.

Point of Contact:

VA Program Manager/COR

PM Name: Robert Ballon Email: Robert.ballon@va.com Phone: 908-604-5331

COR Name: Margaret Adcock

Email:Margaret.adcock@va.gov Phone: 703-398-5482

Inspection and Acceptance: Destination

BASE PERIOD

The Period of Performance is September 10, 2021 through September 9, 2022

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

TOTAL

PRICE

0001 Project Management in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.1 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.1 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $57,590.44 $691,085.28

0001AA Contractor Project Management Plan IAW PWS Paragraph 5.1.1.

Initial plan due within 5 days after contract award and quarterly thereafter.

1 LO Not Separately Priced

(NSP)

NSP

0001AB Monthly Progress Report IAW PWS Paragraph 5.1.2.

Initial plan due within 30 days after contract award and monthly thereafter.

1 LO NSP NSP

0001AC VA Privacy and Information Security Awareness and Rules of Behavior Training Certificate IAW PWS Paragraph 5.1.3.

Due within 30 days after contract award or 30 days after employee hire.

1 LO NSP NSP

0001AD Signed Contractor Rules of Behavior IAW PWS Paragraph 5.1.3.

Due within 30 days after contract award or 30 days after employee hire.

1 LO NSP NSP

0001AE VA HIPAA Certificate of Completion IAW PWS Paragraph 5.1.3.

Due within 30 days after contract award or 30 days after employee hire.

1 LO NSP NSP

0001AF Technical Kickoff Meeting Minutes IAW PWS Paragraph 5.1.4.

Due within 10 (ten) calendar days after the meeting.

1 LO NSP NSP

0002 CLOUDKEY/CLOUD

SUPPORT SERVICES in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.2 and associated subparagraphs.

12 MO $44,171.63 $530,059.56

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.2 inclusive of all subparagraphs.

Period of Performance: 12 months.

0002AA CloudKey User Guide IAW PWS Paragraph 5.2.

Initial guide due after every Sprint or every two weeks.

1 LO NSP NSP

0002AB CloudKey Operation Guide IAW PWS Paragraph 5.2.

Initial due within 30 days after contract award and updated monthly.

1 LO NSP NSP

0003 REQUIREMENT ANALYSIS in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.3 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.3 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $20,355.30 $244,263.60

0003AA CloudKey Sprint Reports IAW PWS Paragraph 5.3.

Due every two (2) weeks.

1 LO NSP NSP

0004 TESTING in accordance with (IAW) Performance Work

12 MO $20,355.30 $244,263.60

Statement (PWS) Paragraphs

5.4 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.4 inclusive of all subparagraphs.

Period of Performance: 12 months.

0004AA CloudKey Testing Report IAW PWS Paragraph 5.4.

Initial due within 30 days after contract award, then updated monthly thereafter.

1 LO NSP NSP

0005 PERFORMANCE

MANAGEMENT, QUALITY

ASSURANCE AND HEALTH

ASSESSMENT in accordance with (IAW) Performance Work Statement (PWS) Paragraphs

5.5 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.5 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $99,007.05 $1,188,084.60

0005AA Monthly VAEC Application Performance Report IAW PWS Paragraph 5.5.1.

1 LO NSP NSP

Initial report due within 30 days after contract award, then updated monthly thereafter.

0005AB Monthly VAEC Operational Performance Summary Report IAW PWS Paragraph 5.5.1.

Initial report due within 30 days after contract award, then updated monthly thereafter.

1 LO NSP NSP

0005AC Monthly VAEC Quality Report IAW PWS Paragraph 5.5.2.

Initial report due within 30 days after contract award, then updated monthly thereafter.

1 LO NSP NSP

0005AD VAEC Health Assessment Bi- Weekly Update IAW PWS Paragraph 5.5.3.

Initial report due within 30 days after contract award, then updated bi-weekly thereafter.

1 LO NSP NSP

0006 MONITORING AND

REPORTING in accordance with (IAW) Performance Work Statement (PWS) Paragraphs

5.6 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.6 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $7,591.28 $91,095.36

0006AA CloudKey Functionality Planning Guide IAW PWS Paragraph 5.6.

Due when any new major functionality efforts are made to CloudKey or every two months.

0006AB CloudKey Roadmap IAW PWS Paragraph 5.6.

Initial due within 6-months after contract award, then updated every 6 months thereafter.

1 LO NSP NSP

0007 CONTRACTOR PERSONNEL

SECURITY REQUIREMENTS

in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 6.2.2 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 6.2.2 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $100.00 $1,200.00

0007AA Contractor Staff Roster IAW PWS Paragraph 6.2.2.

Due within 5-days after awards.

Total Base Period $2,990,052.00

OPTION PERIOD ONE

This 12-month option period may be exercised in accordance with FAR 52.217-9, Options to Extend the Term of the Contract (MAR 2000). Work shall not commence until, or unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the Base Period.

Period of Performance shall be 12 Months from date of exercise.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

TOTAL

PRICE

1001 Project Management in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.1 and associated subparagraphs.

12 MO $58,849.48 $706,193.76

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.1 inclusive of all subparagraphs.

Period of Performance: 12 months.

1001AA Contractor Project Management Plan IAW PWS Paragraph 5.1.1.

Initial plan due within 5 days after contract option award and quarterly thereafter.

1 LO Not Separately Priced

(NSP)

NSP

1001AB Monthly Progress Report IAW PWS Paragraph 5.1.2.

Initial plan due within 30 days after contract option award and monthly thereafter.

1 LO NSP NSP

1001AC VA Privacy and Information Security Awareness and Rules of Behavior Training Certificate IAW PWS Paragraph 5.1.3.

Due within 30 days after contract option award or 30 days after employee hire.

1 LO NSP NSP

1001AD Signed Contractor Rules of Behavior IAW PWS Paragraph 5.1.3.

Due within 30 days after contract option award or 30 days after employee hire..

1 LO NSP NSP

1001AE VA HIPAA Certificate of Completion IAW PWS Paragraph 5.1.3.

Due within 30 days after contract option award or 30 days after employee hire within 30 days after contract award.

1001AF Technical Kickoff Meeting Minutes IAW PWS Paragraph 5.1.4.

Due within 10 (ten) calendar days after the meeting.

1 LO NSP NSP

1002 CLOUDKEY/CLOUD

SUPPORT SERVICES in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.2 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.2 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $45,116.27 $541,395.24

1002AA CloudKey User Guide IAW PWS Paragraph 5.2.

Due after every Sprint or every two weeks

1 LO NSP NSP

1002AB CloudKey Operation Guide IAW PWS Paragraph 5.2.

Due within 30 days after optional contract award and updated monthly thereafter.

1 LO NSP NSP

1003 REQUIREMENT ANALYSIS in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.3 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project

12 MO $20,790.70 $249,488.40

management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.3 inclusive of all subparagraphs.

Period of Performance: 12 months.

1003AA CloudKey Sprint Reports IAW PWS Paragraph 5.3.

Due every two (2) weeks.

1 LO NSP NSP

1004 TESTING in accordance with (IAW) Performance Work Statement (PWS) Paragraphs

5.4 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.4 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $20,790.70 $249,488.40

1004AA CloudKey Testing Report IAW PWS Paragraph 5.4.

Due within 30 days after contract award, then updated monthly thereafter.

1 LO NSP NSP

1005 PERFORMANCE

MANAGEMENT, QUALITY

ASSURANCE AND HEALTH

ASSESSMENT in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.5 and associated subparagraphs.

This Firm-Fixed Price (FFP)

12 MO $101,128.18 $1,213,538.16

(CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.5 inclusive of all subparagraphs.

Period of Performance: 12 months.

1005AA Monthly VAEC Application Performance Report IAW PWS Paragraph 5.5.1.

Due within 30 days after contract option award, then updated monthly thereafter.

1 LO NSP NSP

1005AB Monthly VAEC Operational Performance Summary Report IAW PWS Paragraph 5.5.1.

Due within 30 days after contract option award, then updated monthly thereafter.

1 LO NSP NSP

1005AC Monthly VAEC Quality Report IAW PWS Paragraph 5.5.2.

Due within 30 days after contract option award, then updated monthly thereafter.

1 LO NSP NSP

1005AD VAEC Health Assessment Bi- Weekly Update IAW PWS Paragraph 5.5.3.

Due within 30 days after contract option award, then updated bi-weekly thereafter.

1 LO NSP NSP

1006 MONITORING AND

REPORTING in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.6 and associated subparagraphs.

This Firm-Fixed Price (FFP)

12 MO $7,758.02 $93,096.24

(CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.6 inclusive of all subparagraphs.

Period of Performance: 12 months.

1006AA CloudKey Functionality Planning Guide IAW PWS Paragraph 5.6.

Due when any new major functionality efforts are made to CloudKey or every two months

1 LO NSP NSP

1006AB CloudKey Roadmap IAW PWS Paragraph 5.6.

Due within 6-months after contract option award, then updated every 6 months thereafter.

1 LO NSP NSP

1007 CONTRACTOR PERSONNEL

SECURITY REQUIREMENTS

in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 6.2.2 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 6.2.2 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $100.00 $1,200.00

1007AA Contractor Staff Roster IAW PWS Paragraph 6.2.2.

Due within 5-days after awards.

Total Option Period One $3,054,400.20

OPTION PERIOD TWO

This 12-month option period may be exercised in accordance with FAR 52.217-9, Options to Extend the Term of the Contract (MAR 2000). Work shall not commence until, or unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of Option Period One.

Period of Performance shall be 12 Months from date of exercise.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

TOTAL

PRICE

2001 Project Management in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.1 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.1 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $60,139.28 $721,671.36

2001AA Contractor Project Management Plan IAW PWS Paragraph 5.1.1.

Initial plan due within 5 days after contract option award and quarterly thereafter.

1 LO Not Separately Priced

(NSP)

NSP

2001AB Monthly Progress Report IAW PWS Paragraph 5.1.2.

Initial plan due within 30 days after contract option award and monthly thereafter.

1 LO NSP NSP

2001AC VA Privacy and Information Security Awareness and Rules of Behavior Training Certificate IAW PWS Paragraph 5.1.3.

Due within 30 days after contract option award or 30 days after employee hire.

2001AD Signed Contractor Rules of Behavior IAW PWS Paragraph 5.1.3.

Due within 30 days after contract option award or 30 days after employee hire.

1 LO NSP NSP

2001AE VA HIPAA Certificate of Completion IAW PWS Paragraph 5.1.3.

Due within 30 days after contract option award or 30 days after employee hire.

1 LO NSP NSP

2001AF Technical Kickoff Meeting Minutes IAW PWS Paragraph 5.1.4.

Due within 10 (ten) calendar days after the meeting.

1 LO NSP NSP

2002 CLOUDKEY/CLOUD

SUPPORT SERVICES in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.2 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.2 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $46,081.23 $552,974.76

2002AA CloudKey User Guide IAW PWS Paragraph 5.2.

Due after every Sprint or every two weeks.

2002AB CloudKey Operation Guide 1 LO NSP NSP

IAW PWS Paragraph 5.2.

Due within 30 days after optional contract award and updated monthly thereafter.

2003 REQUIREMENT ANALYSIS in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.3 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.3 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $21,235.70 $254,828.40

2003AA CloudKey Sprint Reports IAW PWS Paragraph 5.3.

Due every two (2) weeks.

1 LO NSP NSP

2004 TESTING in accordance with (IAW) Performance Work Statement (PWS) Paragraphs

5.4 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.4 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $21,235.70 $254,828.40

2004AA CloudKey Testing Report IAW PWS Paragraph 5.4.

Due within 30 days after contract option award, then updated monthly thereafter.

2005 PERFORMANCE

MANAGEMENT, QUALITY

ASSURANCE AND HEALTH

ASSESSMENT in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.5 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.5 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $103,297.07 $1,239,564.84

2005AA Monthly VAEC Application Performance Report IAW PWS Paragraph 5.5.1.

Due within 30 days after contract award, then updated monthly thereafter.

1 LO NSP NSP

2005AB Monthly VAEC Operational Performance Summary Report IAW PWS Paragraph 5.5.1.

Due within 30 days after contract award, then updated monthly thereafter.

1 LO NSP NSP

2005AC Monthly VAEC Quality Report IAW PWS Paragraph 5.5.2.

Due within 30 days after contract award, then updated monthly thereafter.

2005AD VAEC Health Assessment Bi- 1 LO NSP NSP

Weekly Update IAW PWS Paragraph 5.5.3.

Due within 30 days after contract award, then updated bi-weekly thereafter.

2006 MONITORING AND

REPORTING in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.6 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.6 inclusive of all subparagraphs.

Period of Performance: 12 months.

12 MO $7,928.63 $95,143.56

2006AA CloudKey Functionality Planning Guide IAW PWS Paragraph 5.6.

Due when any new major functionality efforts are made to CloudKey or every two months

1 LO NSP NSP

2006AB CloudKey Roadmap IAW PWS Paragraph 5.6.

Initial due within 6-months after contract option award, then updated every 6 months thereafter.

1 LO NSP NSP

2007 CONTRACTOR PERSONNEL

SECURITY REQUIREMENTS

in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 6.2.2 and associated subparagraphs.

This Firm-Fixed Price (FFP)

12 MO $100.00 $1,200.00

(CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 6.2.2 inclusive of all subparagraphs.

Period of Performance: 12 months.

2007AA Contractor Staff Roster IAW PWS Paragraph 6.2.2.

Due within 5-days after awards.

Total Option Period Two $3,120,211.32

OPTIONAL TASK 1

This optional task may be exercised up to one (1) time during the Base Period or Option Periods of Performance IAW FAR 52.217-7, Option For Increased Quantity – Separately Priced Line Item (Mar 1989). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. The PoP shall be 30 days.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

TOTAL

PRICE

3001 CONTRACTOR SUPPORT in accordance with (IAW) Performance Work Statement (PWS) Paragraphs 5.8 and associated subparagraphs.

This Firm-Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, project management, travel, and deliverables required for the successful completion of the services detailed in PWS Paragraphs 5.8 inclusive of all subparagraphs.

Period of Performance: 30 Days

1 LO $259,237.70 $259,237.70

3001AA Contractor Transition Plan IAW PWS Paragraph 5.8.1.

Initial plan due within 5 days after contract optional task award.

Total Optional Task $259,237.70

Grand Total $9,423,901.22

B.5 PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

Office of Information & Technology (OIT) Development, Security and Operations

Infrastructure Operations (IO) Enterprise Cloud Solutions Office (ECSO)

VA Enterprise Cloud (VAEC) Cloud Key Sustainment Management, Maintenance and Support Contract/ Cloud

Support Services (CSS)

Date: July 14, 2021

VA-21-00060191

PWS Version Number: 3.0

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Office of Information Technology (OIT), Enterprise Cloud Solutions Office (ECSO), strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management (IM) and IT systems to meet mission goals.

The mission of VA’s OIT is to provide seamless, unified Veteran experience through the delivery of state-of-the-art technology and to collaborate with business partners to create the best experience for all Veterans.

To deliver against this mission, and to meet operational goals, OIT ECSO requires the ability to efficiently acquire secure cloud computing services on an ongoing basis.

The VA Enterprise Cloud (VAEC) is an enterprise-class Hybrid Cloud consisting of the Microsoft Azure (Commercial and Government) (VAEC-Azure) and Amazon Web Services (AWS) (Commercial and Government) (VAEC-AWS) with plans for a future private cloud capability. The VAEC is supported by the ECSO within Infrastructure Operations (IO), IT Operations and Services (ITOPS).

The VAEC implements the VA cloud-first policy described in VA Directive 6517, Cloud Computing Services (Department of Veterans Affairs, 15 Nov 2016) and amplified in the joint Strategic Sourcing and Demand Management Office’s Use of the VAEC to Host Applications memorandum, as well as the Use of Cloud Native Technologies and Approaches memorandum. These authoritative sources respond to mandates issued by the White House, Congress, the Federal Chief Information Officer, and the Secretary of Veterans Affairs.

VAEC has experienced rapid growth and adoption since early 2018. VAEC is hosting over 116 applications (as of April 2021) in production including many missions critical Veteran facing applications. There are new applications being migrated to VAEC-Azure and VAEC-AWS Government Cloud (GovCloud) every quarter and the IT modernization effort is gaining momentum. As growth continues, ECSO is facing an ever increasing requirement to monitor and respond to events and incidents in real time in order to prevent impacts to service delivery to Veterans and VA Staff and to restore service as rapidly as possible in the event of a service interruption. Automation and the ability to integrate with other VAEC tools and systems is essential to do this efficiently.

IronArch Technology, LLC (IronArch) was awarded the Cloud Support Services (CSS) contract for a base plus two option years under its contract number GS-35F-032DA on the General Services Administration (GSA) Multiple Award Schedule (MAS) with a base year start date of September 10, 2018. IronArch proposed the use of their proprietary CloudKey tool, a web-based cloud migration data collection and decision support tool, to provide VA users with an intuitive interface for data gathering, analysis, and assessment of systems migrating to the Cloud.

In February 2019, VA began using the IronArch CloudKey software and IronArch developed the necessary technical environment and ECSO customizations to allow for the integration of cloud credit use information from both Cloud Service Providers (CSPs), Azure and AWS that comprise the VAEC.

CloudKey is a critical component of the following ECSO essential functions:

• ECSO Migration Scorecard Reporting – High-level reporting for external VA leadership. The ECSO Scorecard provides at-a-glance reporting on the number of migrations completed, in progress, or in the queue, and displays progress for each ECSO migration planning wave. The report enables ECSO leadership to quickly answer questions about migration progress and performance toward goals.

• ECSO System, Applications or Project Management – Each VAEC Lifecycle Management Framework (VLMF) project is tracked in CloudKey as it moves through the process steps. Completion dates recorded in CloudKey drive this critical process and are the basis for enterprise reporting.

• ECSO Operational Performance Report – Based on documented ECSO migration goals, the Operational Performance Report displays calculated target migrations per month and compares this to the actual completed migrations, allowing leadership to understand how ECSO migration performance is tracking to goals.

• ECSO Cloud Credit Tracking – CloudKey provides critical system data points of awarded cloud credits to external financial reporting tools via Application Programming Interface (API). This data allows granular slicing of data based on key information in the ECSO business process, including target cloud environment, VAEC key identifiers, and VA Portfolio and Product Line alignments.

• VAEC Health Assessments – The Criticality Assessment evaluates a set of criteria captured in a CloudKey record and provides a recommended VAEC criticality. ECSO personnel compare the assessed criticality to information documented for a system to ensure that the system is architected according to criticality and security requirements.

The VA will continue use of CloudKey tool after the conclusion of the CSS contract GS- 35F-032DA in September 2021. Changes to CloudKey code to expand existing functionality or introduce new functionality will not be permitted without prior written consent from IronArch and would constitute a breach of agreement. ECSO personnel or alternate contractor sustainment is limited only to maintaining compatibility and compliance of the final VA-licensed version of CloudKey in its “as is” state in September

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February 2004

5. FIPS Pub 200, Minimum Security Requirements for Federal Information and Information Systems, March 2016

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. Carnegie Mellon Software Engineering Institute, Capability Maturity Model®

Integration for Development (CMMI-DEV), Version 1.3 November 2010; and Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Acquisition (CMMI-ACQ), Version 1.3 November 2010

9. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

10. Public Law 109-461, Veterans Benefits, Health Care, and Information

Technology Act of 2006, Title IX, Information Security Matters

11. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

12. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

13. VA Handbook 0710, Personnel Security and Suitability Program, May 2, 2016, https://www.va.gov/vapubs/index.cfm

14. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5,

15. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and Guidelines,” January 18, 2017

16. Office of Management and Budget (OMB) Circular A-130, “Managing Federal

Information as a Strategic Resource,” July 28, 2016

17. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed

Services (CHAMPUS)”

18. NIST SP 800-66 Rev. 1, An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008

19. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

20. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

21. VA Directive 6500, “VA Cybersecurity Program,” January 24, 2019

22. VA Handbook 6500, “Risk Management Framework for VA Information

Systems – Tier 3: VA Information Security Program,” March 10, 2015

23. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI)”, July 28, 2016

24. VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of VA Information Systems,” February 3, 2014

25. VA Handbook 6500.5, “Incorporating Security and Privacy into the System Development Lifecycle”, March 22, 2010

26. VA Handbook 6500.6, “Contract Security,” March 12, 2010

27. VA Handbook 6500.8, “Information System Contingency Planning”, April 6,

28. VA Handbook 6500.11, “VA Firewall Configuration”, August 22, 2017 https://www.va.gov/vapubs/index.cfm https://www.va.gov/vapubs/index.cfm http://www.va.gov/vapubs http://www.va.gov/vapubs

29. OIT Process Asset Library (PAL), https://www.va.gov/process/ . Reference Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

30. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

31. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

32. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

33. VA Handbook 6510, “VA Identity and Access Management”, January 15,

34. VA Directive and Handbook 6513, “Secure External Connections”, October 12, 2017

35. VA Directive 6300, Records and Information Management, September 21,

36. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

37. NIST SP 800-37 Rev 2 Final, Risk Management Framework for Information

Systems and Organizations: A System Life Cycle Approach for Security and Privacy, December 20, 2018

38. NIST SP 800-53 Rev. 5, Security and Privacy Controls for Federal Information Systems and Organizations, September 2020 (includes updates as of December 10, 2020)

39. OMB Memorandum, “Transition to IPv6”, September 28, 2010

40. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12)

Program, October 26, 2015

41. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12)

Program, March 24, 2014

42. OMB Memorandum M-06-18, Acquisition of Products and Services for

Implementation of HSPD-12, June 30, 2006

43. OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003

44. OMB Memorandum 05-24, Implementation of Homeland Security

Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005

45. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3,

46. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

47. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011

48. NIST SP 800-116 Rev 1, Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access, June 2018

49. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

50. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, December 2017

51. NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014 https://www.va.gov/process/ https://www.va.gov/process/maps.asp https://www.va.gov/process/artifacts.asp https://www.va.gov/trm/TRMHomePage.aspx

52. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices (Draft), October 2012

53. Draft National Institute of Standards and Technology Interagency Report (NISTIR) 7981 Mobile, PIV, and Authentication, March 2014

54. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

55. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

56. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

57. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.2, Federal Interagency Technical Reference Architectures, Department of Homeland Security, June 19, 2017, https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017 .pdf

58. OMB Memorandum M-08-05, “Implementation of Trusted Internet Connections (TIC), November 20, 2007

59. OMB Memorandum M-08-23, Securing the Federal Government’s Domain Name System Infrastructure, August 22, 2008

60. VA Memorandum, VAIQ #7497987, Compliance – Electronic Product Environmental Assessment Tool (EPEAT) – IT Electronic Equipment, August 11, 2014 (reference Document Libraries, EPEAT/Green Purchasing Section, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552)

61. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

62. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

63. Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018

64. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August

2, 2001

65. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

66. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

67. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote

Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

68. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

69. “Veteran Focused Integration Process (VIP) Guide 4.0”, March 24, 2021.

70. VA Memorandum “Proper Use of Email and Other Messaging Services”, January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

71. ECSO Cloud Governance Plan https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896 https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552

3.0 SCOPE OF WORK

The Contractor shall provide cloud support services. In addition, the Contractor shall provide CloudKey support as CloudKey…