Grounds Maintenance and Custodial Services PWS.pdf

Grounds Maintenance and Custodial Services

Performance Work Statement

(PWS)

for

NASA John C. Stennis Space Center Mississippi

NASA Michoud Assembly Facility

Louisiana

October 2023 (DRAFT)

Ground Maintenance and Custodial Services

SCOPE

The Grounds Maintenance and Custodial Services is for services at John C. Stennis Space Center

(SSC), Mississippi and Marshall Space Flight Center’s (MSFC) Michoud Assembly Facility

(MAF), Louisiana. MAF is managed by and reports to MSFC. One Contractor will provide services to both locations, SSC and MAF. The Contractor shall manage and shall provide all services, equipment, and supplies, except as provided as Government Property, to implement the

Performance Work Statement (PWS).

1.0 SITE SERVICES

1 Custodial Services

A. Scope

This section defines the requirements associated with providing custodial and non-hazardous solid waste and recycling collection services to the user(s)/tenant(s) at SSC and MAF. Select areas at SSC and at MAF are IDIQ as noted in Attachment J-1 Appendix A.

B. Limitations, Restrictions, and/or Special Conditions

Recycling collection services as described in PWS 1 are limited to the removal of recyclable materials from localized recycling stations, located in building common use areas, to Contractor-determined centralized locations in support of disposal requirements for recyclable materials as specified in PWS Section 6.1.

Services to the National Center for Critical Information Processing and Storage (NCCIPS) require personnel to have a Secret security clearance. (i.e., SSC Buildings 9313, 9323, 9324, 9325 and 9353).

Numerous tasks required by this PWS will necessitate moving chairs, furniture, and other items to fully accomplish the task. In all cases, when items are moved to accomplish a task, the items will be returned to their approximate original place and position.

NASA’s intention is to minimize work performed at night to meet federally mandated energy conservation goals. Except as may otherwise be specified, all basic work shall be performed between the hours of 6:00 a.m. and 9:30 p.m.

To minimize inconvenience to both the customers and NASA personnel, some discrete jobs, such as stripping, waxing, or shampooing floors and/or carpets, may be performed outside of the normal work hours.

Access to certain offices and buildings may be restricted outside core business hours. Access to secured/restricted areas shall be coordinated in advance with the occupant and Protective

Services Contractor.

When a service is required less than 3 times per week and the time for that service falls on a holiday, the services shall be accomplished on the workday preceding or following the holiday.

On occasion, items too large for trash receptacles will be placed adjacent to receptacles and marked as “TRASH”; such items should be removed and discarded with remaining trash.

Additionally, large office moves, or special projects/activities may require the need for additional liners or portable bins; upon request, such should be provided temporarily to ensure areas remain debris-free.

Cleaning of asbestos-containing floor coverings requires special care and attention to not disturb the asbestos. Sanding of asbestos-containing floor coverings is prohibited, and stripping of finishes must be conducted using low abrasion pads at speeds lower than 300 rpm or by wet methods. Damaged asbestos-containing floor tiles shall not be disturbed and shall be reported to

Environmental Management. Asbestos Floor Plans for SSC can be found in Attachment J-10, Reference Library.

The Contractor shall focus on safety, environmental compliance, sanitary cleaning and customer service. The Contractor shall clean for health protection first and appearance second.

In an effort to encourage pollution prevention & hazardous waste minimization, all cleaning products must comply with NPR 8530.1, Affirmative Procurement Program & Plan for

Environmentally Preferable Products, EO 13423, Strengthening Federal Environmental, Energy, and Transportation Management, and EO 13415, Federal Leadership in Environmental, Energy, and Economic Performance. Additional minimum specifications include:

• Toilet Paper: white, 2-ply thickness, minimum 3.5” wide

• Paper Towels (if applicable): Towels must be adequately absorbent, hold together when wet and have no objectionable odor when wet or dry.

C. General Requirements

The Contractor shall:

1.1 Supply all labor, materials, supplies, equipment, containers, dispensers and cleaning products necessary to perform the work defined in this section.

Supplies include, but are not limited to, hand soap, hand towels dryers, trash liners, toilet tissue.

• Existing dispensers, trash receptacles/containers and localized recycle stations will remain in place and available for continued use. Localized recycling stations are those stations containing one or more containers ~20 gallons/each, located in common use areas. Additional dispensers/containers necessary to fulfill the requirements of this PWS are the responsibility of the Contractor. (e.g., Should the Contractor elect to utilize wheeled and/or larger bins/containers for consolidation of recyclables prior to disposal, the Contractor shall be responsible for providing such).

• Should dispensers become damaged, inoperative, or unusable, the Contractor is responsible for replacing them.

• Existing janitorial closets are available for Contractor’s use, if necessary.

1.2 Take special care to protect all Government and tenant property including furniture, walls, baseboards, and other surfaces from being used improperly or damage during execution of the work.

• Accidental splashes shall be removed immediately.

1.3 The Contractor shall take appropriate action to address needed repairs and/or damage to facilities no later than the workday following the discovery.

• Any item of a critical, priority, or emergency nature shall be reported immediately upon discovery.

1.4 Clean and store all custodial equipment upon completion of daily activities and prior to the conclusion of personnel work shift(s).

1.5 Ensure non-hazardous solid wastes and recyclable materials are removed from localized collection areas and transported to a central collection area for disposal or recycling/reuse.

Cardboard trash shall be broken down and put in the proper outside recycle receptacles marked for cardboard only.

1.6 Comply with the appropriate requirements as specified in this section for general use spaces

(i.e., common use areas, office areas, break rooms, entry ways, meeting areas, restrooms, stairwells, etc.) located within industrial areas.

• Unless specifically addressed in this section (1) of the PWS, all industrial areas are required to be maintained clean and orderly by personnel assigned to such areas.

• Where specific dates have not been identified for the frequency of a task, the Contractor shall maintain a schedule and make such available upon Government request for review.

1.7 Empty cigarette/tobacco products and replenish sand to appropriate level in cigarette disposal stations/receptacle.

1.8 Ensure a “Caution wet floor” floor sign or other cautionary sign is placed for wet floors due to spills, wet mopping, water from adverse weather at entry ways, etc., until the floors are dry.

1.9 Ensure a “Closed for Cleaning” bar-type sign is placed between the doorjambs of the restroom, locker room, or vestibule entrance during the entire cleaning process. The purpose is to ensure personnel are not exposed to slip, trips or falls during the cleaning process or personnel do not adversely affect the cleaning process.

1.10 Clean entrance mats, remove dirt, dust, soil, and moisture from underneath mats, clean the floor under the mats so it matches the rest of the floor, and return the mats to their original location. This includes walk-off mats located outside of building entrance areas and the steps leading to the building.

1.11 Replace damaged or worn mats within 3 business days of being identified.

Maintain a surplus of various size mats used around site. Acquire additional mats to maintain on hand supply.

1.12 In accordance with PWS Section 1.0, minimize the disruption of NASA and tenant operations and mission. Custodial services for major hallways, corridors, and lobbies should be performed on after core business hours (second or third shift) for larger facilities.

1.13 Respond to cleanup blood/infectious material ASAP or not to exceed 1 hour of request during normal working hours of operation and within 2 hours at all other times.

Complete the service within 1 hour of being granted access to perform the cleanup effort.

Clean-up will be in accordance with the OSHA Blood Borne Pathogen Program, the Blood

Borne Pathogens Exposure Control Plan, NPR 8715.1, NPR 1800.1, SCWI 1800-0003, and

AS60-OI-025. If level of effort is anticipated to exceed the above time standard, the Contractor shall notify the COR and provide an estimate of completion.

1.14 Maintain a log of all Blood Borne Pathogen/Infectious Material calls, with the time received, time responded, any issues or challenges responding, and time to complete the response as a minimum. The log will be available to the CO or their designated representative at their request.

1.15 Perform the custodial services listed below in Table 1 Custodial Services at the specified frequency for the identified areas/facilities and buildings listed in Custodial Building List located in Attachment J-1, Appendix A, Additional Workload Data).

1.16 Provide general custodial services to support special events to include but not limited to sweeping, mopping, vacuuming, and trash removal. Special events are approved by the COR prior to the event.

TABLE 1 Custodial Services

Area/Facility/

Building

Requirements Frequency Additional

Requirements

Clean

Building

Entrance

Ways and

Lobbies

a. Remove debris (including gum) and empty ash receptacles

a. 2 days a

Week (2W)

a. Within 10 feet of the entrance

b. Gather and dispose of discarded cigarette butts

b. As needed

b. See 1.7 as well

c. Address spillage or unsafe conditions c. As needed

c. Spills and unsafe

(slip/trip/fall hazards)

d. Sweep outside entrances and steps d. 2W -

e. Sweep or vacuum entrance way mats e. 2W -

f. Empty trash containers and replace torn or soiled liners

f. 2W -

g. Dust mop and/or sweep floors g. 2W -

h. Sweep and damp mop floors h. W -

i. Vacuum carpeted areas i. 2W -

j. Spot clean carpet j. As needed

j. Maintain a clean, healthy appearance

k. Dust and clean all items, furniture, fixtures, baseboards, door frames, window ledges, and horizontal or vertical surfaces/areas

k. W -

l. Spray buff hard floors at SSC North and South Reception Centers (SSC-7101 and SSC-3101)

l. 2 times per Month

(2M)

m. Clean and polish all wood furniture with an approved wood cleaner, oil and/or polish

m. M -

n. Strip and seal/apply new wax to floors n. Annually

(A)

o. Wet extraction clean and pile-lift carpet

o. A -

p. Clean windows inside and out p. 2A p. Remove handprints, smudges as needed to maintain a clean, healthy appearance.

q. Clean glass doors inside and out q. 2W q. Remove handprints, smudges as needed to maintain a clean, healthy appearance.

r. Clean display shelves r. 2A -

s. Dust and clean all exposed surfaces of vents, diffusers, and grills

s. 2A -

Clean

Common Use

Areas

(reference requirements for Industrial

Facilities /

Areas)

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Empty trash containers and replace torn or soiled liners

b. 3W -

c. Dust mop and/or sweep floors c. 3W -

d. Sweep and damp mop floors d. W -

e. Vacuum carpeted areas e. 3W -

f. Spot clean carpet f. As needed

f. Maintain a clean, healthy appearance

g. Dust and clean all baseboards, door frames, and window ledges

g. 4A -

h. Dust and clean all items, furniture, fixtures, and horizontal or vertical surfaces/areas

h. A -

i. Strip and seal/apply new wax to floors i. A -

j. Wet extraction clean and pile-lift carpet j. A -

k. Clean interior windows and associated window frames

k. 2A k. Remove handprints, smudges as needed to appearance

l. Clean, disinfect, and polish drinking fountains

l. 3W l. Required for health and well being

m. Dust and clean all exposed surfaces of vents, diffusers, and grills

m. 2A -

Clean

Stairwells (to include landings)

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Vacuum and sweep stairs and landings b. W -

c. Clean and disinfect handrails, doors, door frames, and door access hardware

c. W -

d. Sweep and damp mop stairs and landings

d. 2M -

e. Dust and clean all baseboards, door frames, window ledges, horizontal or vertical surfaces/areas

e. A -

f. Strip and seal/apply new wax to landings

f. A -

g. Clean interior windows and associated window frames

g. 2A -

h. Dust and clean all exposed surfaces of vents, diffusers, and grills

h. 2A -

Clean

Elevators

a. Clean elevator cab walls, including elevator buttons, and door tracks

a. W No additional performance standards.

b. Sweep and damp mop elevator floors b. W -

c. Vacuum carpeted areas c. W -

d. Strip and seal/apply new wax to elevator floors

d. A -

e. Wet extraction clean and pile-lift carpet

e. A -

Clean Break

Rooms

NOTE: Building occupants are responsible for maintaining a clean looking appearance / cleaning cabinets, drawers, microwaves, coffee makers, dishes, refrigerators, and any other employee food storage areas in break rooms.

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Empty trash containers and replace torn or soiled liners

b. 3W -

c. Sanitize trash container c. W -

d. Sweep and dust mop floors d. 3W -

e. Damp mop and disinfect floors e. W -

f. Vacuum carpeted areas f. 2W f. Maintain a clean, healthy appearance

g. Spot clean carpet g. As needed

h. Dust and clean all baseboards, door frames, and window ledges

h. M -

i. Dust and clean all horizontal or vertical surfaces/areas

i. A -

j. Clean and sanitize all tables, counters, fixtures, and chairs

j. W -

k. Strip and seal/apply new wax to floors k. 2A -

l. Wet extraction clean and pile-lift carpet l. A -

m. Clean interior windows and associated window frames

m. 2A -

n. Clean, disinfect, and polish drinking fountains

n. 3W n. Required for health and well being

o. Clean and re-stock dispensers o. 3W -

p. Dust and clean all exposed surfaces of vents, diffusers, and grills

p. 2A -

Clean General

Meeting

Areas and

Conference

Rooms

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Empty trash containers and replace torn or soiled liners

b. 3W -

c. Dust mop and/or sweep floors c. 3W -

d. Sweep and damp mop floors d. W -

e. Vacuum carpeted areas e. 3W -

f. Spot clean carpet f. As needed

f. Maintain a clean, healthy appearance

g. Dust and clean all baseboards, door frames, window ledges, items, furniture, fixtures, and horizontal or vertical surfaces/areas

g. W -

h. Strip and seal/apply new wax to floors h. A -

i. Wet extraction clean and pile-lift carpet i. A -

j. Clean interior windows and associated window frames

j. 2A j. Remove handprints, smudges as needed to

k. Clean glass display shelves k. 2A k. Remove handprints, maintain a clean, healthy appearance

l. Dust and clean all exposed surfaces of vents, diffusers, and grills

l. 2A -

Clean

Executive

Offices/Areas

(SSC only)

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Empty trash containers and replace torn or soiled liners

b. 3W -

c. Dust mop and/or sweep floors c. 3W -

d. Sweep and damp mop d. 2M -

e. Vacuum carpeted areas e. 3W -

f. Spot clean carpet f. As needed

f. Maintain a clean, healthy appearance

g. Dust and clean all items, furniture, office furnishings, fixtures, baseboards, door frames, window ledges, and horizontal or vertical surfaces/areas

g. W -

h. Polish all wood furniture, fixtures, walls, and vestibule doors with an approved wood cleaner, oil and/or polish

h. M -

i. Strip and seal/apply new wax to floors i. A -

j. Wet extraction clean and pile-lift carpet j. A -

k. Clean interior windows and associated window frames

k. 2A k. Remove handprints,

l. Clean glass doors inside and out l. 5W l. Remove handprints, smudges as needed to maintain a clean, healthy appearance

m. Clean display shelves m. 2A m. Remove handprints, smudges as needed to maintain a clean, healthy appearance

n. Dust and clean all exposed surfaces of vents, diffusers, and grills

n. 2A -

Clean General

Office Areas and Control

Rooms

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Empty trash containers and replace torn or soiled liners

b. 2W -b-1. MAF Bldgs 101, 102, & 220 b-1. 5W -b-2. MAF Modular Offices H-1 thru H-b-2. 5W -

c. Dust mop and/or sweep floors c. W -

d. Sweep and damp mop d. 2M -

e. Vacuum carpeted areas e. W -e-1. MAF Bldgs 101, 102, & 220 e-1. 2W -e-2. MAF Modular Offices H-1 thru H-e-2. 2W -

f. Spot clean carpet f. As needed

f. Maintain a clean, healthy appearance

g. Dust all baseboards, door frames, blinds, and window ledges

g. 4A -

h. Dust and clean all items, furniture, office furnishings, fixtures, and horizontal or vertical surfaces/areas

h. A -

i. Clean and polish all wood furniture, fixtures, walls, and vestibule doors with an approved wood cleaner, oil and/or polish

i. A -

j. Strip and seal/apply new wax to floors j. A -

k. Wet extraction clean and pile-lift carpet

k. A -

l. Clean interior windows and associated window frames

l. A l. Remove handprints, smudges as needed to maintain a clean, healthy appearance

m. Dust and clean all exposed surfaces of vents, diffusers, and grills

m. A -

Clean

Restrooms and Shower

Facilities

NOTE: Lavatories and sinks shall not be clean with any items used to clean any other restroom items including toilets, urinals, walls, floors, and partitions.

In accordance with Blood

Borne Pathogens

Exposure Control Plan, NPR 8715.1, NPR

1800.1, SCWI 1800-

0003, and AS60-OI-025.

a. Address spillage or unsafe conditions a. As needed

a. Maintain a clean, healthy appearance

b. Empty and disinfect trash containers;

and replace torn or soiled liners

b. 5W -

c. Sweep, wet mop, and disinfect floors c. 5W -

d. Vacuum any carpeted areas d. 5W -

e. Spot clean any carpeted areas e. As needed

f. Dust and clean all baseboards f. W -

g. Wash and disinfect all restroom/shower fixtures, commodes, urinals, lavatories, wash stations, shower walls/doors/floors/mats, and sinks

g. 5W -

h. Clean and disinfect all shower curtains h. W -

i. Replace shower curtains i. 2A -

j. Clean and disinfect partitions, stalls, doors, and wall areas adjacent to wall-mounted lavatories, urinals, and commodes

j. 5W -

k. Dust and clean all remaining horizontal or vertical surfaces/areas

k. 2A -

l. Clean and flush floor drains with disinfectant

l. 3W -

m. Strip and seal/apply new wax to floors m. A -

n. Wet extraction clean and pile-lift any carpeted areas

n. A -

o. Clean interior windows and associated

o. 2A o. Remove handprints, smudges as needed to maintain a clean, healthy appearance

p. Clean and polish all mirrors p. W p. Remove handprints, smudges as needed to maintain a clean, healthy appearance

q. Clean and polish all bathroom fixtures with an approved polish

q. M -

r. Clean and re-stock dispensers r. 5W -

s. Remove graffiti from partitions, stalls, doors, and wall areas

s. As needed

t. Clean and disinfect areas contaminated with blood, body fluids, or potentially infectious materials

t. 5W -

u. Dust and clean all exposed surfaces of vents, diffusers, and grills

u. 2A -

v. MAF ONLY: USDA Areas of B101, B102, B220, Lot H Modular Offices above items b, c, d, g, j, l, r, & t

v. 10W -

Clean Medical

Clinic

In accordance with Blood Borne Pathogens Exposure Control Plan, NPR

8715.1, NPR 1800.1 SCWI 1800-0003 and AS60-OI-025.

a. Address spillage or unsafe conditions a. As needed

a. Maintain a clean, healthy appearance

b. Empty and disinfect trash containers;

and replace torn or soiled liners

b. 5W -

c. Empty biomedical trash per section 3.4 c. W -

d. Sweep, wet mop, and disinfect floors d. 5W -

e. Vacuum any carpeted areas e. 5W -

f. Spot clean any carpeted areas f. As needed

g. Dust and clean all baseboards, door frames, blinds, and window ledges

g. M -

h. Wash and disinfect all sinks, shower walls/doors/floors, and associated fixtures

h. 5W -

i. Clean and disinfect all counter surfaces and walls adjacent to wall-mounted sinks

i. 5W -

j. Dust and clean all remaining items, furniture, office furnishings, fixtures, and horizontal or vertical surfaces/areas

j. A -

k. Clean and flush floor drains with disinfectant

k. 5W -

l. Strip, scrub, and seal/apply new wax to floors

l. A -

m. Wet extraction clean and pile-lift any carpeted areas

m. A -

n. Clean interior windows and associated window frames

n. M n. Remove handprints, smudges as needed to

o. Clean and polish all mirrors o. W o. Remove handprints, maintain a clean, healthy appearance

p. Clean and polish all sink and shower fixtures with an approved polish

p. M -

q. Clean and re-stock dispensers q. 5W -

r. Clean and disinfect areas contaminated with blood, body fluids, or potentially infectious materials

r. 5W -

s. Clean, disinfect, and polish drinking fountains

s. 5W -

t. Dust and clean all exposed surfaces of vents, diffusers and grills

t. 2A -

Cleaning of entrance ways, lobbies, common use areas, stairwells, platforms, elevators, break rooms, meeting areas, restrooms, office areas, etc., housed within the Clinics shall comply with the requirements identified elsewhere in this section of the PWS (1).

Clean

Childcare

Facility (SSC

B-2120)

In accordance with Blood Borne Pathogens Exposure Control Plan, NPR

8715.1, NPR 1800.1 SCWI 1800-0003, and AS60-OI-025.

a. Address spillage or unsafe conditions a. As needed

b. Empty and disinfect trash containers;

and replace torn or soiled liners

b. 5W -

c. Sweep, wet mop, and disinfect floors c. 5W -

d. Vacuum and disinfect carpeted areas d. 5W -

e. Spot clean any carpeted areas e. As needed

e. Maintain a clean, healthy appearance

f. Dust and clean all baseboards, door frames, blinds, and window ledges

f. M -

g. Dust and clean all horizontal or vertical surfaces/areas

g. A -

h. Strip and seal/apply new wax to floors h. A -

i. Wet extraction clean and pile-lift carpeted areas

i. M – common use areas

j. Clean interior windows and associated window frames

j. 2A j. Remove handprints, smudges as needed to maintain a clean, healthy appearance

k. Clean and polish all mirrors k. W k. Remove handprints, smudges as needed to maintain a clean, healthy appearance

l. Clean and re-stock dispensers l. 5W -

m. Remove graffiti from partitions, doors, and wall areas

m. As needed

n. Clean and disinfect areas contaminated with blood, body fluids, or potentially infectious materials

n. 5W -

o. Clean, disinfect, and polish drinking fountains

o. 5W o. required for health

p. Dust and clean all exposed surfaces of vents, diffusers, and grills

p. 2A -

Cleaning of entrance ways, lobbies, common use areas, stairwells, platforms, elevators, break rooms, meeting areas, restrooms, office areas, etc., housed within the Childcare facility shall comply with the requirements identified elsewhere in this section of the PWS (1).

Clean

Wellness

Center/Fitnes s Training

Facility

(including locker rooms)

In accordance with Blood Borne Pathogens Exposure Control Plan, NPR

8715.1, NPR 1800.1, SCWI 1800-0003, and AS60-OI-025.

a. Address spillage or unsafe conditions a. As needed

b. Empty and disinfect trash containers;

and replace torn or soiled liners

b. 5W -

c. Sweep, wet mop, and disinfect floors c. 5W -

d. Vacuum and disinfect carpeted areas d. W -

e. Spot clean any carpeted areas e. As needed

e. Maintain a clean, healthy appearance

f. Dust and clean all baseboards, door frames, blinds, and window ledges

f. M -

g. Damp wipe and disinfect all equipment g. 5W -

h. Dust and clean all horizontal or vertical surfaces/areas

h. A -

i. Strip and seal/apply new wax to floors i. A -

j. Wet extraction clean and pile-lift any carpeted areas

j. A -

k. Clean interior windows and associated window frames

k. 2A k. Remove handprints, smudges as needed to

l. Clean and polish all mirrors l. W l. Remove handprints, maintain a clean, healthy appearance

m. Clean and re-stock dispensers m. 5W -

n. Remove graffiti from partitions, doors, lockers, and wall areas

n. As needed

o. Clean and disinfect areas contaminated with blood, body fluids, or potentially infectious materials

o. 5W -

p. Clean, disinfect, and polish drinking fountains

p. 5W p. required for health

q. Dust and clean all exposed surfaces of vents, diffusers, and grills

q. 2A -

Cleaning of entrance ways, lobbies, common use areas, stairwells, platforms, elevators, break rooms, restrooms, meeting areas, office areas, etc., housed within the Wellness Center shall comply with the requirements identified elsewhere in this section of the PWS (1).

Clean Labs a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Empty and disinfect trash containers;

and replace torn or soiled liners

b. 3W -

c. Sweep, wet mop, and disinfect floors c. 3W -

d. Vacuum carpeted areas d. W -

e. Spot clean any carpeted areas e. As needed

e. Maintain a clean, healthy appearance

f. Dust and clean all baseboards, door frames, blinds, and window ledges

f. M -

g. Dust and clean all remaining horizontal or vertical surfaces/areas

g. A -

h. Strip and seal/apply new wax to floors h. A -

i. Wet extraction clean and pile-lift any carpeted areas

i. A -

j. Clean interior windows and associated window frames

j. 2A j. Remove handprints, smudges as needed to maintain a clean, healthy appearance

k. Clean and re-stock dispensers k. 5W -

l. Dust and clean all exposed surfaces of vents, diffusers, and grills

l. 2A -

m. Spray buff hard floors in the Clean

Room of the Fluid Component

Processing Facility

m. 2M

Cleaning of entrance ways, lobbies, common use areas, stairwells, platforms, elevators, break rooms, meeting areas, restrooms, office areas, etc., housed within lab areas shall comply with the requirements identified elsewhere in this section of the PWS (1).

Clean Food

Service Areas

Clean Food Service and Dining Areas (SSC B-1100, MAF B-351, MAF 102 & MAF 103 Micro Mart).

No sanitary deficiencies attributed to poor custodial services.

a. Empty trash containers and replace torn or soiled liners

a. As needed & after each meal

b. Strip and apply new sealer to floors b. 2A -

c. Wet extraction clean and pile-lift carpet

c. 2A -

d. Dust all baseboards, door frames, blinds, and window ledges

d. 4A -

e. Clean, disinfect, and polish drinking fountains

e. 5W e. Required for health

f. Dust and clean all exposed surfaces of vents, diffusers, and grills

f. 2A -

g. Address spillage or unsafe conditions g. As needed

g. Spills and unsafe

(slip/trip/fall hazards)

h. Sweep and remove spills from floors in dining areas

h. After each meal

i. Sweep, wet mop, and rinse floors i. 5W, after lunch

j. Scrub and spray buff floors j. W -

k. Vacuum carpeted areas k. 5W -

l. Spot clean carpet l. As needed

l. Maintain a clean, healthy appearance

m. Clean walls around trash containers m. W -

n. Spot clean walls to ceiling level and remove cobwebs

n. 4A -

o. Clean and disinfect dining tables and chairs

o. 5W -

p. Dust, clean, and disinfect all remaining dining room furniture, including planters

p. M -

q. Clean interior/exterior glass doors/walls

q. W q. Remove handprints, smudges as needed to

r. Clean interior windows and associated

r. A r. Remove handprints, smudges as needed to maintain a clean, healthy appearance

MAF 351 Only:

s. Clean interior/exterior windows/walls and associated frames

s. A s. Remove handprints, smudges, and cobwebs as needed to maintain a clean, healthy appearance

MAF 103 MicroMart Only:

t. Address spillage or unsafe conditions t. As needed

u. Empty trash containers and replace torn or soiled liners

u. 10W (1st

& 2nd shift)

v. Sanitize trash container v. W -

w. Sweep and dust mop floors w. 5W -

x. Damp mop and disinfect floors x. 5W (2nd shift)

y. Vacuum carpeted areas y. 2W -

z. Dust and clean all baseboards, door frames, and window ledges

z. M -

aa. Dust and clean all horizontal or vertical surfaces/areas

aa. A -

ab. Clean and sanitize all tables, counters, fixtures, and chairs. Clean exterior and interior of microwaves,

ab. 10W

(1st & 2nd shift) and glass entrance doors to include vending machines.

ac. Strip and seal/apply new wax to floors

ac. 2A -

ad. Clean, disinfect, and polish frames ad. 5W -

Cleaning of restrooms, office areas, etc., housed within the Cafeteria shall comply with the requirements identified elsewhere in this section of the PWS

(1).

Clean Areas in Industrial

Facilities /

Areas

a. Address spillage or unsafe conditions a. As needed

a. Spills and unsafe

(slip/trip/fall hazards)

b. Remove debris b. As needed

b. Maintain a clean environment and minimize impact to operations

c. Dust mop sealed concrete and tiled floors (common use areas only)

c. 2W -c-1. MAF Building 103 c-1. 5W -

d. Empty trash containers and replace torn or soiled liners (excludes containers for industrial and hazardous waste)

d. 5W -

e. Wet mop concrete and tiled floors

(common use areas only)

e. W -

f. Wet mop epoxy coated floors (common use areas only)

f. 2W -

g. Seal concrete floors (common use areas only)

g. A -

h. Strip, scrub, and reseal tiled floors

(common use areas only)

h. A -

i. Clean, disinfect, and polish drinking fountains

i. 5W i. Required for health

Cleaning of entrance ways, lobbies, stairwells, elevators, break rooms, meeting areas, restrooms, office areas, etc., housed within industrial areas shall comply with the requirements identified elsewhere in this section of the PWS (1).

Clean B407

Target Pistol

Range and

B474 TLF

Control Bldg

a. Empty trash containers and replace torn or soiled liners

a. 5W when occupied, else M

No additional performance standards.

b. Sweep and mop inside and sweep around the perimeter of the building

b. M -

c. Spot clean walls, floor, and ceiling and remove cobwebs

c. M -

Exterior

Window

Cleaning

Clean Exterior Windows of all Buildings Every three

(3) years

No additional performance standards.

MAF: ~43,000 sq ft

SSC ~105,000 sq ft

Pressure

Wash

Building

Exteriors &

Shelters

(MAF only) Pressure wash the following: Every two

(2) years

B320 entrances -

B358 canopy, gas station parking lot, fuel tanks, fuel tanks pad and the entrance to the building, not the entire building

B351 North, East, and West exterior walls, including windows, brick walls, ceiling, canopy interior, alcoves, and pavement

B220 South Dock, ceiling, beams, overhang, and wall

B101 main entrance and sidewalk -

B318 & 420 entrances -

B411 roll-up and personnel doors and overhang

Gate 7 overhang -

Turnstile Shelters 1 through 11, as appropriate

Substitute other structures as needed. -

Provide

Cleaning for

Special Events

On occasion, provide general custodial services to support special events to include, but not be limited to, sweeping, mopping, and trash removal.

Six (6) per year ranging from 625-

15000 sq ft

Approved by the COR prior to event

Recyclables Empty recycle containers as necessary to ensure compliance with the recycle program specified in 3.4.

MAF: 100

recycling stations

No overflow of recycling containers.

NOTE: It is the responsibility of office occupants to empty their individual office recycle containers into the localized containers.

SSC: 250

recycling stations

No overflow of recycling containers.

D. Performance Requirements Summary

Section

Reference

Requirement Standard Acceptable Quality Level (s) Workload

Indicator

1.1 Meets the requirement as stated. Meets the standard. --

1.2 Meets the requirement as stated. Meets the standard. --

1.3 Meets the requirement as stated. Meets the standard.

Report any damage to critical, priority, or emergency items within one

(1) hour of discovery.

1.4 Meets the requirement as stated. Cleanliness and functional condition of Custodial equipment does not adversely affect custodial services.

1.5 Meets the requirement as stated. No overflow of recycle

material in localized stations.

No more than 2 incidents of cardboard trash found in areas/locations other than the cardboard only receptacles per quarter.

1.6 Meets the requirement as stated. Ninety-six percent (96%) of all facilities are without validated customer complaints for the quarter.

Services are performed within the timeframes prescribed.

No evidence of repeated lapse in service for any required tasks.

1.7 Meets the requirement as stated. Meets the standard. --

1.8 Meets the requirement as stated. 100%; For spills and adverse weather, no instance of wet floors without a cautionary sign within 15 minutes of notification or discovery.

1.9 . Meets the requirement as stated. No more than one (1) incident per quarter of areas in the cleaning process which present a hazard without a cautionary sign/notice.

1.10 Meets the requirement as stated. Ninety-five percent (95%) of all facilities are without validated customer complaints for the quarter.

No evidence of repeated lapse in service for required tasks.

1.11 Meets the requirement as stated. Replace/address

immediately if it presents a hazard. Within 5 business days of being identified, as long as it does not present a slip, trip or fall hazard.

1.12 Meets the requirement as stated. No more than one validated customer complaints for the quarter.

1.13 Meets the requirement as stated. Meets the standard. --

1.14 Meets the requirement as stated. Meets the standard. --

1.15 As specified in Table 1 Custodial

Services

All facilities are without more than one validated customer complaints for the quarter.

Services are performed within the timeframes prescribed.

No evidence of repeated lapse in service for any required tasks.

1.16 Meets the requirement as stated. Meets the standard. 4 (Req’t) with

COR prior approval for SSC and MAF

Building Cleaning Standard Type

The standard for cleanliness, and benchmarks for how much space can be assigned to one properly supplied custodian to meet these standards.

Description

Level 1 cleaning `Spotless` cleaning, such as might be found in a hospital or corporate suite. One custodian, properly supplied and equipped, should be able to clean 10,000 square feet in an 8-hour period, depending upon the condition and level of utilization of the facility.

Hospital/Clin

Level 2 cleaning Intensive cleaning, reserved for areas such as restrooms, special education areas, kindergarten areas, or food service areas. One custodian, properly supplied and equipped, can clean approximately 11,000-18,000 square feet in an 8-hour period, depending upon the condition and level of utilization of the facility.

Restrooms, F

Level 3 cleaning Cleaning required to ensure the health and comfort of building users. One custodian, properly supplied and equipped, should be able to clean 19,000-25,000 square feet of space in 8 hours to this standard, depending upon the condition and utilization of the facility.

General Offi

Level 4 cleaning Not generally acceptable for a school environment. One custodian cleans 26,000-46,000 square feet in an 8-hour period.

Warehouse, Level 5 cleaning Not considered healthy. One custodian, even properly supplied and equipped, will not be able to clean 47,000-80,000 square feet in an 8-hour period, to a healthy standard, whatever the underlying condition or utilization of the facility.

2 Grounds Maintenance and Integrated Pest Services

A. Scope

Ground maintenance and integrated pest services consist of maintenance and care of lawn, trees, and landscaped areas in a manner that will promote the growth of healthy grass, trees, shrubs, and plants and present a clean, neat, and professional appearance. Pest control, miscellaneous ground support services and Indefinite Delivery Indefinite Quantity (IDIQ) services are also included in ground maintenance. Areas maps and workloads depicting the service described in this PWS are identified in the Attachment J-1, Appendix A, (MAF Area Mowing Schedule and the SSC Lawn/Road Maintenance Maps, Additional Workload Data).

B. Limitations, Restrictions, and/or Special Conditions

The growing season at SSC and MAF is April 1st through September 1st.

The Contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

Mowing along major roadways (Hwy 607 (on site only), Shuttle Parkway, Balch Blvd., and

Saturn Drive at SSC, and Venus Drive and Mercury Drive at MAF) is not permitted during peak traffic periods, which are from 7:00 a.m. to 8:30 a.m. and 3:15 p.m. to 4:30 p.m.

Work in the Test Complex Areas and propellants/pressurants deliveries (Section 2.6) at SSC are scheduled during the core business hours. The Contractor shall not perform grounds maintenance/integrated pest management in the areas of the active test operations and/or propellant/pressurant delivery. The Contractor shall coordinate grounds maintenance activities with test complex operations.

Government-furnished facilities Buildings 2407, 2422, and 409 will be made available for

Contractor grounds maintenance use. Building 2422 and 2407 at SSC is approximately 6,120 square feet and Building 409 at MAF is approximately 3,464 square feet.

Vegetation at MAF and SSC is typical to that found in the Gulf Coast. Grasses on lawns consist of St. Augustine mixed with Bermuda. SSC and MAF is utilizing environmentally beneficial landscaping. As conditions permit, the site will be landscaped for low-maintenance and water conservation with plants that are either native or well adapted to local growing conditions. Plants species known as invasive or highly aggressive shall not be planted. Landscape practices will be employed to minimize pollution, minimize the use of fertilizers and pesticides, and minimize non-native species.

Minimize the storage of pesticides and herbicides onsite; if stored onsite, quantities shall be limited to no more than a three (3) month supply in NASA-designated areas.

C. General Requirements:

The Contractor shall

2.1 Provide non-personal services, to include all personnel, equipment, tools, supervision, materials, chemicals (fertilizers, pesticides, insecticides, herbicides, etc.,), fuel (gasoline, motor oil, diesel, etc.) and other items and services necessary to perform grounds maintenance and integrated pest services defined in this PWS (except as specified in Attachment J-9, Government

Furnished Property) and other items and services necessary to ensure that grounds maintenance is performed at SSC and MAF.

2.2 Repair or replace all damage caused by the Contractor or its employees to Government property and personal property (to include facilities, fences, vehicles, equipment, trees and shrubs, etc.) due to Contractor operations within 15 days after identification/notification at no additional cost to the Government.

2.3 Replace plants that die or become unhealthy due to Contractor damage, with a plant of same size and type within 15 days after identification or notification or as otherwise agreed to by the parties.

2.4 Trim all fence lines to prevent vegetation growth in the fence, including removal of vegetation growing up the links of the fence.

• All areas shall be trimmed concurrent with mowing.

• Application of nonselective herbicides to control grass, weeds and vegetation around obstacles to include fence lines, shall only be allowed with the COR approval.

• Herbicide will NOT be used around the fence at the Child Care Facility, Building 2120 at

SSC.

2.5 Remove or store all equipment, tools, materials, chemicals, fuel, etc., out of sight upon completion of the groundskeeping task.

2.6 The Contractor shall implement an Integrated Pest Management Treatment Program in accordance with the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) and DRD

FA05-5.3. The Contractor shall compile and submit the Pesticide Usage report to the NASA

Environmental Office in accordance with DRD EN37-3.4, Pesticide Usage Report.

2.7 Reserved.

Scheduling Work:

2.8 Schedule work to minimize interference with normal conduct of Government business.

2.9 Schedule and coordinate mowing and edging adjacent to parked vehicles or parking areas to avoid potential damage to vehicles.

2.10 Minimize interference with routine vehicle traffic.

• Ensure tractors, mowers, and other similar equipment along major roadways do not interference with automobile traffic.

• Do not impede the flow of traffic during peak business traffic times by routine transportation of grounds maintenance equipment.

Grounds Maintenance Project Management and Administration

2.11 Develop, maintain, and implement a Government-approved DRD FA09-5.3 Annual

Grounds Maintenance Work Plan which fully and optimally describes and integrates all parts identified within this section.

• This plan shall define the grounds maintenance schedule for a given contract year.

• The plan shall be a synopsis provided by the Contractor addressing all tasks to be performed within the contract year in accordance with the requirements specified therein.

• The plan shall include IDIQ tasks identified and recommended by the Contractor to be implemented during that year.

2.12 Provide an electronic Weekly Activity Report detailing what activities were accomplished during the previous week and identified issues/challenges to the COR or designated representative.

2.13 Provide status at the monthly Contract performance status review.

2.14 Keep the work, office, and warehouse areas, including storage areas, free from accumulations of waste materials and debris.

• Waste materials and debris will be packaged and disposed of properly.

2.15 Ensure all Grounds buildings supplies are organized, neatly stacked, and secured.

• If the COR deems that the area is unsafe, the COR may instruct the Contractor to immediately stop work and return the area to a safe working environment.

Property/Equipment

2.16 The Contractor shall provide and maintain Contractor owned or leased property (above and beyond equipment/property provided by the Government) as necessary to meet the requirements of this Contract.

Grounds Maintenance Services

2.17 Furnish all grounds maintenance services in accordance with the MAF Area Mowing

Schedule and the SSC Lawn/Road Maintenance Maps located in Attachment J-1, Appendix A, Additional Workload Data.

• Approximate acreage of areas can also be found in these maps.

2.18 Employ, or retain, a Certified Arborist to supervise the grounds maintenance crews when performing tree management and pruning services.

• The Contractor’s Arborist shall provide the Contractor with a Tree Risk Inspection

Assessment of all trees in Area “A” for up to 2-inch limb decay, dead wood, low limbs overhanging pedestrian walkways, roadways, or obscuring signage and limbs brushing against buildings or structures in the period between August 15th and October 15th.

• The Arborist’s report shall provide the Contractor with data justifying additional soil analysis, fertilization, watering or pest control requirements. These issues shall be reported to the COR for assignment as IDIQ tasks. In general, areas to be maintained are defined in the 4 main categories, Areas A, B, and C (refer to the MAF Area Mowing

Schedule and the SSC Lawn/Road Maintenance Maps are located in Attachment J-1, Appendix A, Additional Workload Data.)

Inspect Grounds and Remove Debris

2.19 Inspect the grounds to be mowed, and remove and dispose of all trash, tree limbs, rodent habitats, and dead animals prior to mowing in all Areas (A, B, and C).

• Remove all litter and debris trapped in the fence.

• At SSC, all rubbish, debris, and trash shall be disposed of in appropriate containers onsite or the SSC landfill(s).

• At MAF, all rubbish, debris, and trash shall be placed in the appropriate dumpsters onsite.

2.20 Fill all holes that may impose a safety hazard or impose difficulty in mowing, etc., prior to mowing.

2.21 Ensure all drains, ditches, culverts and pipes are free of obstruction from accumulated grass clippings, soil, mulch, and/or other materials.

• (MAF Only) The Contractor shall remove and dispose of vegetation/obstruction from the debris screens and weir gate at Building 450 along the Borrow Canal no less than 26 times per year.

• (SSC Only) The Contractor shall remove and dispose of vegetation/obstruction from the intakes to the High Pressure Industrial Water pumps and the locks/canal systems.

Ground Maintenance Frequencies:

MAP AREA MAF SSC

1 Area A – Every two (2) Weeks) Area A – Every two (2) Weeks

2 Area B – Monthly Area B – Monthly

3 Area C – Not Applicable Area C – Yearly

Areas A – (Non-Seasonal) As necessary to meet the performance standard with a maximum of 3 cuts

Areas A – (Non-Seasonal) As necessary to meet the performance standard with a maximum of 3 cuts

The Mowing season is 1 April to 1 September.

Area A

2.22 Remove all trash and debris from the perimeters after each mowing, trimming and edging.

2.23 Clear all sidewalks, stairs, ramps, parking lots, and storm drain inlets of debris after each mowing, edging and trimming.

• Complete removal of debris on the same day as mowing, trimming, and edging.

MOWING

2.24 Inspect all mowing equipment such as hoses and connections to ensure the are no leaks.

Monitor equipment for leaks during use to prevent spills to the ground. If the equipment leaks, provide collection containment and safely relocate the equipment from the area as soon as possible.

• Maintain pre-inspection records

2.25 Accomplished mowing free of scalping, rutting, and uneven/rough cutting.

2.26 Area A:

The Contractor shall:

2.26.1 Mow and trim all Area A to maintain a uniform lawn height to look well-manicured, with a neat and professional appearance.

2.26.2 Cut the lawns/areas every week from April 1st through September 1st at a uniform height of 4-6 inches.

2.26.3 Evenly distribute grass clippings with no windrows, matting, or clumps.

The Contractor may elect to remove clippings and recycle removed clippings at the compost area in the NASA landfill or other approved compost area.

2.26.4 Perform a maximum of three (3) grass cutting during non-seasonal months.

2.27 Area B

2.27.1 Mow and trim all Area B to maintain a uniform lawn height to look well-manicured, with a neat and professional appearance.

2.27.2 Cut the lawns/areas from April 1st through September 1st and once a month to a uniform height of 6-8 inches.

2.27.3 Use mowers that will not compact or rut the soil in the area, such as “zero turn riding mowers”.

2.27.4 Evenly distribute grass clippings with no windrows, matting, or clumps.

• The Contractor may elect to remove clippings and recycle removed clippings at the compost area in the NASA landfill or other approved compost area.

2.28 Area C: The Contractor shall cut the unimproved grounds to a height of 6 to 8 inches one

(1) time a year.

• Hay baling is acceptable and permitted as an economic method to mow the fields and remove cuttings/trimmings. If the Contactor chooses to bale hay and sell it or use it as an offset against the cost of mowing the area, the Contactor shall include credit value as a line item in the proposal.

2.29 Special Areas

2.29.1 Right-of-Way: The Contractor shall mow and/or trim all overhead utility right of ways to a height of 10 feet of towers and within 30 feet on each of side of overhead conductors.

2.29.2 Pipelines: (SSC Only) Maintain areas under pipelines, cable-trays, and conduit runs.

Ensure grass levels are no higher than four (4) inches.

2.29.3 Fire Lanes:

The Contractor shall:

2.29.3.1 Mow and trim all fire lanes along the perimeter fence to maintain a uniform height and ensure area is free of obstructions to all access for emergency vehicles.

2.29.3.2 Maintain fire lanes a minimum width of sixteen (16) feet and a minimum clearance height of sixteen (16) feet.

Edging

2.30 Complete edging on the same day as mowing.

At a minimum, edging will be completed within twenty (24) hours after grass cutting/mowing in same/adjacent areas.

2.31 Edge sidewalks, driveways, street edges, curbs, and other hard surfaced areas located within the MAF Area mowing map and SSC Lawn/Road Maintenance Map.

2.32 Cut back grass vegetation no more than ½ -1 inch from the surface edged, maintaining an even contour with the edged surface, uniform in appearance and free of scalping, and uneven or rough cutting. Edging will be approximately ½ inch groove at 1” depth.

2.33 Remove all grass clippings from beds, sidewalks, curbs, gutters, streets, ditches, etc., before leaving the work area.

2.34 Remove all vegetation in sidewalks, street expansion joints, curbs, and cracks during edging to maintain a clean appearance in the MAF Area mowing map and SSC Lawn/Road Maintenance

Map.

• The Contractor may apply non-selective and pre-emergence herbicide per manufacturer’s instructions to control growth in these areas.

2.35 Edge lawns adjacent to all sidewalks, parking lots, streets, curbs, and driveways to achieve a straight vertical edge where grass meets the edge of the obstacle.

2.36 Edge to maintain a straight and even line on the sides of streets, parking lots, and driveways where the pavement edge is not discernable.

Landscaped Areas:

2.37 The Contractor shall inspect landscape edging material each year and recommend replacement of edging based on its deterioration. The replacement of edging will be performed as IDIQ work.

TRIMMING

2.38 Complete trimming on the same day as mowing.

• At a minimum, trimming will be completed within twenty-four (24) hours after grass cutting/mowing in the same/adjacent areas

2.39 Trim grass and weeds around trees, shrubs, hedges, buildings, fences, poles, posts, fire hydrants, parking lot bumper blocks, boulders, and other fixed obstacles.

• Trimming height shall match surrounding area grass heights.

• This task involves all improved grounds as shown on MAF Area mowing map and SSC

Lawn/Road Maintenance Map.

• All clippings must be removed from pedestrian walkways and roadways/parking areas.

Pedestrian walkways and roads/parking areas must be free of clippings. Same-day trimming occurs.

2.40 Combine trimming accomplished with herbicide treatment to an area extending no further than six (6) inches from the object being trimmed.

• The Contractor shall not apply herbicide within five (5) feet of any groundwater well.

• The Contractor may apply growth regulator as needed to control growth.

• Maintain a professional appearance.

Areas A: The Contractor shall

2.41 Trim grass and weeds around buildings and structures, landscape bordering and other bed delineation, trees, shrubs, fences, poles, posts, pedestals, fire hydrants, utilities, bollards, and other…