PWS_GECO2_Conversion_Physical_to_Virtual_Servers_Jul_27_2019.pdf

REQUEST FOR QUOTE (RFQ)

PERFORMANCE WORK STATEMENT (PWS)

GSA Enhanced Check Out (GECO) 2/Store Portal (SP)

Conversion of Physical Servers to Virtual Servers

In support of:

General Services Administration (GSA) Office of Information Technology (IT)

GSA Supplies and Services (GSS)

Conducted under: FAR 6.302-1 (See attached J&A)

FAR 12.603

[With the intent to sole source to: nChannel, Inc.]

Issued by:

General Services Administration (GSA) OAS

Office of Internal Acquisition (OIA)

1800 F Street NW

Washington, DC 20405

Issue Date: July 27, 2019

GECO Physical to Virtual Server Conversion

Request For Quote No. GQIQSC-19-0006

1 INTRODUCTION

The U.S. General Services Administration (GSA), Office of Internal Acquisition, hereby issues this solicitation as a Request for Quotation (RFQ) and its associated attachments, under [FAR

6.302-1 & FAR 12.603] for GSA Enhanced Check Out (GECO) 2/Store Portal (SP)

Conversion of Physical Servers to Virtual Servers.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

Solicitation Attachments

● Attachment 1 – Non-Disclosure Agreement (NDA) IAW Section 9.3

● Attachment 2 – Justification and Approval (J&A)

● Attachment 3 - IT Security Clauses:

Attachment A - CIO 09 -48, IT Security Procedural Guide: Security and Privacy IT Acquisition Requirements.

Attachment B - CIO 12-2018, IT Policy Requirements Guide

2 CONTRACT TYPE

Firm-Fixed-Price (FFP) contract.

3 BACKGROUND

The General Services Administration (GSA), Office of the FAS General Supplies and Services (GSS) Business Operations Division (BOD) manages an application named GSA Enhanced Check Out (GECO) 2/Store Portal (SP) herein referred to as G2/SP. GECO2 is the point of sale system used at the GSA physical stores and SP is a web based application to allow customers to shop and view products available for sale via the internet. This application is deployed to various locations throughout the United States and Asia and is used to procure office supplies and services.

4 NON-PERSONAL SERVICES

The Government has determined that in order to satisfy the requirements in this PWS, the use of an Open Market Purchase Order is in the best interest of the Government, economic and other factors considered, and this Purchase Order is not being used to procure personal services prohibited by the Federal Acquisition Regulation (FAR) Part 37.104 titled "Personal Services Contract”.

4.1 Contractor Personnel

The contractor shall not supervise, direct, or control the activities of Government personnel or the employee of any other contractor. The Government shall not exercise any supervision or control over the contractor in the performance of contractual services under this contract. The contractor is accountable to the Government for the actions of its personnel. Contractor employees shall not represent themselves as Government employees, agents, or representatives. Contractor employees shall not state orally or in writing, at any time, that they are acting on behalf of the Government.

In all communications with third parties, the contractor must ensure that all of its employees identify themselves as contractor employees, identify the name of the company for which they work, and must not carry out any direction that violates the terms and conditions of this contract. This includes all signatory lines within emails and formal letters.

The contractor shall ensure that all of its employees, including subcontractor employees, working under this contract are informed of the substance of this section.

If the contractor believes any action or communication has been given that would create a personal services relationship between the Government and any contractor employee or any other potential supervision or duty violation, the contractor must notify CO immediately of this communication or action.

4.2 Scope of Work

This document represents a Performance Work Statement to acquire services for the U.S.

General Services Administration, Office of GSA IT, is looking for the contractor that can provide GSA Enhanced Check Out (GECO) 2/Store Portal (SP) Conversion of Physical Servers to Virtual Servers.

THE FOLLOWING TABLE 1 IDENTIFIES THE SEVEN (7) SERVER LOCATIONS

LISTED DIRECTLY BELOW:

Table 1 - (GECO02 Physical Servers

GECO2 Store Host Name IP Address

Anchorage F10C0M-S95RMS01 192.168.42.57

Anchorage F10C0M-S95SQL01 192.168.42.59

Anchorage F10C0M-S95RMS02 192.168.42.58

Anchorage F10C0M-S95SQL02 192.168.42.60

Anchorage F10C0S-S95ESX01 192.168.42.50

Anchorage F10C0S-S95ESX02 192.168.42.52

Barstow F09D1M-RMHVM01 159.142.98.151

Barstow F09D1M-SQLHVM01 159.142.98.152

Barstow F09D1M-RMHVM02 159.142.98.150

Barstow F09D1M-SQLHVM02 159.142.98.155

Barstow F09D1S-S03ESX01 159.142.98.149

Barstow F09D1S-S03ESX02 159.142.98.154

Camp Butler F09ASM-S71RMS01 192.168.42.4

Camp Butler F09ASM-S71SQL01 192.168.42.6

Camp Butler F09ASM-S71RMS02 192.168.42.5

Camp Butler F09ASM-S71SQL02 192.168.42.7

Camp Butler F09ASS-S71ESX01 192.168.42.2

Camp Butler F09ASS-S71ESX02 192.168.42.3

Camp Lejeune F044LM-S73RMS01 192.168.216.246

Camp Lejeune F044LM-S73SQL01 192.168.216.248

Camp Lejeune F044LM-S73RMS02 192.168.216.247

Camp Lejeune F044LM-S73SQL02 192.168.216.249

Camp Lejeune F044LS-S73ESX01 192.168.216.242

Camp Lejeune F944LS-S73ESX02 192.168.216.244

Camp Pendleton F099MM-S65RMS01 192.168.216.102

Camp Pendleton F099MM-S65SQL01 192.168.216.104

Camp Pendleton F099MM-S65RMS02 192.168.216.103

Camp Pendleton F099MM-S65SQL02 192.168.216.105

Camp Pendleton F099MM-S65ESX01 192.168.216.98

Camp Pendleton F099MM-S65ESX02 192.168.216.100

Kaneohe Bay F09GKM-S10RMS01 192.168.42.38

Kaneohe Bay F09GKM-S10SQL01 192.168.42.40

Kaneohe Bay F09GKM-S10RMS02 192.168.42.39

Kaneohe Bay F09GKM-S10SQL02 192.168.42.41

Kaneohe Bay F09GKS-S10ESX01 192.168.42.34

Kaneohe Bay F09GKS-S10ESX02 192.168.42.36

Quantico F0330S-S21RMS01 192.168.216.230

Quantico F0330M-S21SQL01 192.168.216.232

Quantico F0030S-S21RMS02 192.168.216.231

Quantico F0030S-S21SQL02 192.168.216.233

Quantico F0030S-S21ESX01 192.168.216.226

Quantico F0030S-S21ESX02 192.168.216.228

4.4 REQUIREMENTS

The Contractor shall collaborate with GSA for the conversion of the GECO2/SP store servers to virtual servers. The conversion will follow the established steps used for a GECO virtual store deployment with the additional requirement to load the local store RMS database using the most recent backup from the existing servers.

Removal and return of servers and server inventory updates are the responsibility of GSA.

GSA shall establish the virtual servers and notify the Contractor when they are ready. The Contractor shall then complete the software and hardware installation and configuration activities including but not limited to:

● The Contractor shall use the GSA standard image to prepare the servers.

● The Contractor shall perform installation and configuration support for RMS workstation VMs and IP configurations.

● The Contractor shall deploy and configure GECO2 store solution components.

● The Contractor shall establish the SQL database from the most recent store backups.

● The Contractor shall sync Government Managed Items (GMI) by marking the store GMI items as inactive system-wide

● Remove the store entries from the delta file (makes the system think they are all new to force a sync) Process GMI delta as normal

● Sync Vendor Managed Items (VMI) Items

● Generate pseudo inventory file based on items in the store database (DB)

● Mark all VMI items inactive in the store DB

● Change XSLT to force item updates

● Process the Enterprise Inventory Managed) (“EIM-load”) file for the

● Sync Customers

● Create stored procedure to generate work to sync all customers

● Run stored procedure

● Let sync manager run until all work has been completed

● The Contractor shall work with GSA to perform a security scan on servers and remediate any critical or high findings prior to deployment

● The Contractor shall process the updated vendor item filter file to ensure the correct items and quantities are accurately displayed.

● The Contractor shall update the System Security Plan (SSP) 10 business days after deployment (update to indicate virtual versus physical store, so minimal effort may be required for this task).

● The Contractor shall perform post deployment validation of store operations utilizing the checklist established for the GECO application , and provide it to GSA the day the deployment was completed; it shall include confirmation that:

● All hardware and software under the Contractor’s control are functioning properly and correct if necessary

● All store transactions can successfully process through GECO2 and GSA and correct if necessary

● All products are available for purchase, and item counts verified

5 DELIVERABLES SCHEDULE AND MILESTONE TABLE

The following table identifies deliverables applicable to this contract. All deliverables shall be delivered to the COR and/or CO no later than the dates specified in the QASP and Deliverables Table below. All deliverables must be submitted via email and become the property of the U.S. Government.

No. Table 2 - Deliverables Milestone Dates/

The Contracting Officer shall facilitate a kick-off meeting between

Contracting Officer’s Representative, Program Manager, and

Contractor.

Within 3 Business days after award of purchase order.

Working collaboratively with GSA, the Contractor shall provide input to the GSA-managed project schedule for this contract and discussed at the bi-weekly status meeting.

Initial input is due within 10 business days of the project kickoff meeting, and bi-weekly thereafter

3 The Contractor shall configure the virtual servers TBD

4 The Contractor shall establish the SQL databases TBD

5 The Contractor shall participate in bi-weekly Activity meetings Bi-Weekly during the performance of this contract.

6 The Contractor shall request a security scan and remediate any critical TBD or high findings prior to deployment.

The Contractor shall prepare a Lessons Learned report and meeting (if a meeting is required by GSA).

Within 10 business days after the store is deployed

The Contractor shall update the System Security Plan (SSP) within 10 business days after deployment. Since there are no enhancements, minimal effort may be required for this task/deliverable.

Within 10 business days after the store is deployed

6 QUALITY ASSURANCE SURVEILLANCE PLAN

The Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for this contract. This QASP explains the following:

● What will be monitored.

● Performance Standard.

● Acceptable Quality Level (AQL).

● Surveillance method/measure.

The QASP identified throughout this document is associated with this contract.

The contract QASP does not detail how the contractor accomplishes the work set forth in the contract. Rather, the contract QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of Purchase/Task

Order. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. The QASP is a living document and may be updated by the Government as necessary. Any updates to the QASP will be provided to the Contractor at the time of the update.

The Contractor will be evaluated using the Contractor Performance Assessment Reporting System (CPARS) format. Business days are used unless stated otherwise.

QASP: SURVEILLANCE OF MILESTONES AND DELIVERABLES

No. Milestone/Deliverable Performance Standard

Acceptable Quality

Level

Surveillance

Method

Measure

The Contracting Officer shall facilitate a kick-off meeting between Contracting

Officer’s Representative, Program Manager, and

Contractor

Kickoff meeting is convened within 3

Business days of contract award with GSA COR, PM, and KO

Meeting is conducted within 3 Business days of contract award with the roles represented

100%

Inspection

Working collaboratively with

GSA, the Contractor shall provide input to the GSA-managed project schedule for this contract. This contract shall be included in ongoing

Within 10 business days of the kickoff meeting, work collaboratively with

GSA to provide input to a project schedule for this contract. Schedule shall

Input to project schedule is delivered within 10 business days of project kickoff meeting, and weekly until the end of this contract

Random

Inspection

WAR meetings for this contract.

be maintained by GSA, and the Contractor shall provide updates weekly based on a schedule mutually agreed upon by

GSA and the Contractor.

The Contractor shall configure the virtual server.

Contractor shall use the standard image to prepare the servers.

On time delivery as determined in the project schedule

Random

Inspection

The Contractor shall establish/move the SQL database to the new server

The Contractor shall establish/move the SQL database from the most recent backups.

On time delivery as determined in the project schedule

100%

Inspection

The Contractor shall provide bi-weekly activity meetings for this contract’s activities

The Contractor shall provide status input for the bi-weekly Activity meetings during the period of performance of this contract. GSA is responsible for the update and delivery of this report to the COR.

Bi-weekly activity report shall be delivered on time during the performance of this contract

Random

Inspection

The Contractor shall request a security scan and remediate any critical or high findings prior to deployment.

The Contractor shall request a security scan and remediate any critical or high findings prior to deployment and provide a copy of the security scan showing no critical or high vulnerabilities

TBD

100%

Inspection

The Contractor shall conduct a Lessons Learned report and meeting (if a meeting is requested by GSA).

The Contractor shall conduct a lessons learned report and meeting (if requested by

GSA) within 10 business days after deployment

The meeting and report shall be conducted and delivered as determined in the project schedule

100%

Inspection

The Contractor shall update the System Security Plan

(SSP) within 10 business days after deployment.

The Contractor shall update the SSP to incorporate changes based on this contract

The SSP shall be delivered within 10 business days of store deployment

100%

Inspection

6.1 Testing Defect Classification Scheme

Critical – The defect affects critical functionality or critical data. No work around. Defect blocks the execution of test scenarios.

High – The defect affects major functionality or major data. There is a work around, but it is not obvious or it is complex or difficult to complete.

Medium – The defect affects minor functionality or noncritical data. It has an easy work around.

Note: GSA shall set the defect classification and it shall not be changed without GSA’s approval.

7 DELIVERY

The Contractor shall submit all deliverables electronically via email to the Contracting Officer Representative and the Program Manager.

Contracting Officer (CO)

Denise D. Young United States General Services Administration 1800 F Street, NW Washington, DC 20405 Office Phone: 202-69-8165 Email: denise.young@gsa.gov

Contracting Officer Representative (COR) Monique F. Monroe United States General Services Administration 1800 F Street, N.W.

Washington, DC 20405-0001 Office Phone: 703-258-5496 Email: monique.monroe@gsa.gov

Program Manager (PM) Justin Corsetti United States General Services Administration 1800 F Street, N.W.

Washington, DC 20405-0001 Office Phone: 571-305-0853 Email: justin.corsetti@gsa.gov

8. DELIVERABLES MEDIA

The Contractor shall deliver all electronic versions via email. The following are the required electronic formats, whose versions must be compatible with the latest, commonly available version on the market that is approved by GSA. Software and approved versions will be provided after contract award.

● Spreadsheets MS Excel

● Briefings MS PowerPoint

● Drawings MS Visio

● Schedules MS Project

● Text MS Word

9 SECURITY

The Contractor shall meet and comply with all GSA IT Security Policies and all applicable GSA and NIST standards and guidelines, other Government-wide laws and regulations, and GSA and Federal Acquisition Services (FAS) directives, guidelines, and requirements for protection and security of Information Technology. Such directives and guidelines include but are not limited to:

● Federal Information Security Management Act (FISMA)

● OMB Circular A-130

● OMB Memorandum M-04-04

● HSPD-7 & 12

● GSA Order CIO 2100.1 “IT Security Policy”

● NIST Special Publication 800 series

GSA will provide any of the above documents upon request.

9.1 Information Technology and Security Policies and Regulations

The following GSA policies must be followed. These policies can be found at http://www.gsa.gov/directives or https://insite.gsa.gov/directives.

Security Clauses:

1. Attachment A - CIO 09 -48, IT Security Procedural Guide: Security and

Privacy IT Acquisition Requirements.

2. Attachment B - CIO 12-2018, IT Policy Requirements Guide

9.2 Data Security and Privacy

The contractor shall be responsible for properly protecting all information used, gathered, disclosed, or developed as a result of work under this contract. The contractor shall also protect all government data by treating information as sensitive. All information gathered or created under this contract shall be considered as confidential information. If contractor personnel must remove any information from the primary work area they should protect it to the same extent they would their proprietary data and/or company trade secrets. The use of this data is subject to the Privacy Act will be utilized in full accordance with all rules of conduct as applicable to Privacy Act Information. Personnel shall adhere to the Privacy Act, Title 5 of the

U.S. Code, Section 552a and applicable agency rules and regulations.

9.3 Nondisclosure

If the Contractor acts on behalf of, or provides advice with respect to any phase of an agency procurement, as defined in FAR 3.104-4, then the Contractor shall execute and submit a Nondisclosure Agreement (NDA) Form and ensure that all its personnel (to include subcontractors, teaming partners, and consultants) who will be personally and substantially involved in the performance of the Contract:

a. Sign Non-Disclosure Agreement (NDA) Form prior to the commencement of any work on the Contract,

b. Are instructed in the FAR 3.104 requirements for disclosure, protection, and marking of Contractor bid or proposal information, or source selection information, and

c. Are instructed in FAR Part 9 for third party disclosures when acting in an advisory capacity.

All proposed replacement Contractor personnel also must be listed on a signed

Addendum to Corporate NDA and be instructed in the requirements of FAR 3.104.

Any information provided by Contractors in the performance of this PWS or obtained by the Government is only to be used in the performance of the Contract. The

Contractor shall put in place appropriate procedures for the protection of such information and shall be liable to the Government for any misuse or unauthorized disclosure of such information by its personnel, as defined above.

(See Attachment _ NonDisclosure Agreement)

9.4 Facilities Security

The offeror will adhere to all GSA facility security requirements and information technology security requirements. Contractor employees working at a government facility may be required to display on their person, a government-provided identification badge that will include the full legal name of the Contractor employee(s).

10 GENERAL COMPLIANCE REQUIREMENTS

10.1 Section 508 Compliance Requirements

Unless the Government invokes an exemption, all Electronic and Information Technology

(EIT) products and services proposed shall fully comply with Section 508 of the Rehabilitation

Act of 1973, per the 1998 Amendments, 29 United States Code (U.S.C.) 794d, and the

Architectural and Transportation Barriers Compliance Board’s Electronic and Information

Technology Accessibility Standards at 36 Code of Federal Regulations (CFR) 1194. The

Contractor shall identify all EIT products and services proposed, identify the technical standards applicable to all products and services proposed, and state the degree of compliance with the applicable standards. Additionally, the Contractor must clearly indicate where the information pertaining to Section 508 compliance can be found (e.g., Vendor’s or other exact web page location).

Note: The Contractor must ensure that the list is easily accessible by typical users beginning at the time of award.

10.2 Travel

Travel is not anticipated during the performance of this PWS; however, video conferencing tools such as Google hangouts, and hangouts meet should be expected for meetings.

10.3 Intellectual Property Rights

All slides, notes, and other documentation and intellectual property created as a result of this document shall become the property of GSA. The Contractor shall not attempt to copyright any of the materials created, nor shall the Contractor reuse or repurpose any of the information or functionality contained in the deliverables, without the express written consent of GSA.

10.4 PERIOD OF PERFORMANCE/HOURS OF OPERATION

● 3-6 months/90-180 calendar days

● The Contractor shall work Monday – Friday, from 8:00 a.m. – 6:00 p.m. Eastern

Time (ET) excluding Federal holidays

10.4.1 OBSERVANCE OF LEGAL FEDERAL HOLIDAYS

The Government observes the following holidays:

● New Year's Day

● Martin Luther King, Jr.'s Birthday

● Columbus Day

● President's Day

● Veterans Day

● Memorial Day

● Independence Day

● Labor Day

● Thanksgiving Day

● Christmas Day

Any other day designated by Federal statute, Executive order, or the President's proclamation in which the Federal Government is closed.

With the exception of Thanksgiving that always falls on a Thursday, when any other federal holiday falls on a Saturday, the preceding Friday is observed. When any holiday falls on a Sunday, the following Monday is observed. Observance of such days by

Government personnel shall not by itself be cause for an additional period of performance or entitlement of compensation.

11 INSPECTION AND ACCEPTANCE

In the absence of other agreements negotiated with respect to time provided for government review, work will be reviewed and approved by the COR within five (5) work days of being completed. The basis for acceptance shall be compliance with the requirements set forth in the statement of work, the Contractor's quote and other terms and conditions of this purchase order.

12 BASIS OF ACCEPTANCE

The basis for acceptance shall be in compliance with the requirements set forth within this RFQ/, the Contractor's quote and other terms and conditions of this contract. Deliverable items rejected under any resulting contract shall be corrected in accordance with the applicable clauses.

13 INVOICING/PAYMENT

Funding and Payment

Prompt Payment Requirements: Payments will be processed in accordance with FAR Clause 52.212-4(i) Payments as supplemented and deviated from in GSAM Clause 552.212-4.

INVOICES: The Contractor shall submit billings monthly in accordance with the Government’s requirements in the [PWS].

Submission of Original Invoices:

Invoices shall be submitted no later than fifteen calendar days following performance and/or delivery. The invoice must be accompanied by any applicable monthly status reports submitted during that period. The COR and CO shall receive a copy of the invoice and all supporting documentation. This can be done before, but no later than, the same time as invoice submission to the GSA Financial Operations and Disbursement Center.

Invoices are authorized for payment upon the Government’s receipt and acceptance of deliverables specified in the contract and the receipt of a valid invoice. Invoices, to be proper and payable, must include the following information:

1. Name and address of the Contractor, and

2. Invoice date and number, and

3. Contract/Order Number (as listed in Block 4 on Form SF1449) and Pegasys Document

Number (PDN) (GD followed by [PIID Number as listed in Block 4 on Form SF1449]), any

Contract Line Item Numbers (CLINs), and the Program/Project Title (Conversion of Physical

Servers to Virtual Servers (GECO) 2 Store Portal).

4. Description of the services/products provided including CLIN number and description, quantity, unit of measure, unit price and extended price of the item(s) delivered; period of service and/or dates that services were provided, etc., and;

5. Name and address of the contractor’s authorized representative to whom payment is to be sent, and;

6. Name, title, and phone number of the contractor’s PoC to be notified in the event of defective invoice; and

7. Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice and ensure the SAM.gov profile for the contractor is complete including the payment remittance address and bank details.

In accordance with FAR 52.212-4 (Alternate 1) - January 2017, for any payment requests involving the optional labor-hour tasks on the [purchase order] award, when requested by the

Contracting Officer or the authorized representative, the Contractor shall substantiate invoices

(including any subcontractor hours reimbursed at the hourly rate in the schedule) by evidence of actual payment, individual daily job timecards, records that verify the employees meet the qualifications for the labor categories specified in the contract, or other substantiation specified in the contract.

The Contractor shall submit an original invoice for payment to GSA Financial Operations and Disbursement Center.

P.O. Box 419279 Kansas City, MO

Copies of invoices shall be emailed to the designated Contracting Officer Representative (COR) that will be appointed following award of this [purchase order].

Copies of invoices shall be emailed to the designated Contract Specialist and Contracting Officer.

Please Note: Failure to send both copies could delay your payment.

When invoicing GSA, ensure all data listed in Items 1-7 above are present on the invoice. All invoices shall be submitted electronically. Password and electronic invoice access is obtained through VCSS, https://vcss.ocfo.gsa.gov.

For assistance with how to setup electronic invoicing or payment related information, please contact GSA Finance Customer Support (800) 676-3690 or kc-acctspayable.vcss@gsa.gov.

A copy of the invoice must be sent to the COR/Program Office POC, [Monique Monroe @ email: Monique.monroe@gsa.gov] for approval. A courtesy copy of the invoice must also be sent to the Contracting Officer [Denise Young, @ email: denise.young@gsa.gov] for the official contract file.

FINAL INVOICE: The Contractor shall submit with a GSA Form 1142- Release of

Claims with submission of the final invoice at the end of the period of performance. A copy of the form should be sent via email to the Contracting Officer and to the Contract

Specialist and COR identified as the Government POCs in the [PWS].

14 CONTRACT ADMINISTRATION DATA

The Contracting Officer (CO) is the only person authorized to make or approve any changes to any of the requirements of this purchase order and notwithstanding any clauses contained elsewhere in this purchase order, this authority remains solely with the CO. In the event the Contractor makes any changes at the direction of any other person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred as a result thereof. All questions concerning the purchase order will be directed to the CO. The Contractor shall contact the CO with any questions regarding performance issues.

Contracting Officer (CO)

Denise D. Young

United States General Services Administration OAS/Office of Internal Acquisition (OIA) 1800 F Street, N.W.

Washington, DC 20405-0001 Office Phone:

Contracting Officer Representative (COR) Monique Monroe GECO2 Contracting Officer Representative (COR) United States General Services Administration 1800 F Street, N.W.

Washington, DC 20405-0001 Office Phone: (703)258-5496 monique.monroe@gsa.gov

15. FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) 52.252-1

SOLICITATION CLAUSES/PROVISIONS INCORPORATED BY REFERENCE.

Clauses Incorporated By Reference (FAR 52.252-1). This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text.

Upon request, the CO will make their full text available. Also, the full text may be accessed electronically at the following Internet address: http://www.acquisition.gov/far/.

The following clauses apply at the Purchase Order Level and are included in this purchase order request for added emphasis of their applicability:

Clause No. Clause Title Date

52.203-16 Preventing Personal Conflicts of Interest. (DEC 2011)

52.203-17 Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights.

(APR 2014)

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

(JAN 2017)

52.204-7 System for Award Management. (OCT 2016)

52.204-9 Personal Identity Verification of Contractor Personnel.

(JAN 2011)

52.204-13 System for Award Management Maintenance. (OCT 2016)

52.204-14 Service Contract Reporting Requirements. (OCT 2016)

52.204-16 Commercial and Government Entity Code Reporting.

(JUL 2016)

52.204-17 Ownership or Control of Offeror. (JUL 2016)

52.204-18 Commercial and Government Entity Code Maintenance.

(JUL 2016)

52.204-19 Incorporation by Reference of Representations and Certifications.

(DEC 2014)

52.204-21 Basic Safeguarding of Covered Contractor Information Systems.

(JUN 2016)

52.209-12 Certification Regarding Tax (FEB 2016)

52.212-1 Instructions to Offerors— Commercial Items. (JAN 2017)

52.212-2 Evaluation—Commercial Items, in solicitations for commercial items (see 12.602)

(OCT 2014)

52.212-3 Offeror Representations and Certifications—

Commercial Items

(NOV 2017)

52.212-4 Contract Terms and Conditions -- Commercial

Items

(JAN 2017)

52.212-5 Contract Terms and Conditions Required To

Implement Statutes or Executive Orders—

Commercial Items

(NOV 2017)

52.222-56 Certification Regarding Trafficking (MAR 2015)

52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving

(AUG 2011)

52.227-14 Rights in Data – General Alternate II and III (DEC 2007)

52.232-35 Designation of Office for Government Receipt of Electronic Funds Transfer Information.

(JUL 2013)

52.232-38 Submission of Electronic Funds Transfer

Information with Offer

(MAY 1999)

52.233-4 Applicable Law for Breach of Contract Claim. (OCT 2004)

52.239-1 Privacy or Security Safeguards (AUG 1996)

15.1 The full text of a provision may be accessed electronically at: GSAM website:

https://www.acquisition.gov/gsam/gsam.html.

Clause No. Clause Title Date

552.203-71 Restriction on Advertising (SEP 1999)

552.212-71 Contract Terms and Conditions Applicable to GSA Acquisition of Commercial Items

(JUN 2016)

552.212-72 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to GSA Acquisition of Commercial Items

(JUN 2015)

552.232.25 Prompt Payment (Nov 2009) (Deviation FAR 52.232-

25)

(NOV 2009)

552.232-78 Commercial Supplier Agreements—Unenforceable Clauses.

(FEB 2018)

552.239-70 Information Technology Security Plan and Security Authorization

(JUN 2011)

552.239-71 Security Requirements for Unclassified Information Technology Resources

(JAN 2012)

15.2 List of Attachments

* To be provided by the Contractor upon submission of quote

**To be provided in the FINAL Contract Award

ATTACHMENT

NAME/DESCRIPTION

1 **Nondisclosure Agreement (NDA)

2 **COR Appointment Letter (Issue upon award)

16. EVALUATION METHODOLOGY/VEVALUATION FACTORS FORAWARD

16.1 Basis of Award

The RFQ will be issued based on “the intent to sole source” (non-competitive) to nChannel, Inc., a small disadvantaged business. The basis for award shall be the overall best value to the government in consideration of all price and non-price factors. Lowest Price Technically

Acceptable (LPTA) Source Selection Process will be the methodology used for this effort.

16.2 Technical Evaluation

Each Technical Factor will be evaluated on a (Acceptable/Non-Acceptable) basis, with the exception of the past performance evaluation factor will be based on (Acceptable, Non- Acceptable or Neutral). The technical quote should consist of the company's response to meeting the requirements of the PWS and address each technical evaluation factor.

16.3 Factor 1 - Technical Approach (Acceptable/Non-Acceptable)

The evaluation will be based on the Government’s level of confidence in your company’s understanding, capability, and approach to performing all of the requirements detailed in the PWS. The level of confidence will be based on:

● Methodology for achieving all of the requirements found throughout the PWS;

● Ability to fully support the deliverables as listed herein.

16.4 FACTOR 2- Past Performance (Acceptable/Non-Acceptable, or Neutral)

Past Performance document shall NOT exceed more than one (1) page per project.

Company shall describe two projects currently in process or completed within the last 24 months (2 years) which is equal to, or similar, in scope to this PWS/RFQ.

Past performance shall demonstrate the Offeror’s experience in accomplishing all tasks in the RFQ. While the government may elect to consider data from other sources, the burden of providing detailed, current, accurate and complete past performance information rests with the Offeror.

The currency and relevance (as determined by the Contracting Officer of past performance information, source of the information, context of the data, and general trends in Offerors’ performance will be considered. The Offeror should show that it has a track record of satisfactory performance of relevant prior experience.

For each project listed in response to Evaluation Factor 2, Company must include contact information for at least two (2) points of contact per contract. The Company is responsible for ensuring that the names, telephone numbers, e-mail addresses and addresses of all references provided are correct. The Government may submit an evaluation questionnaire to all references provided. The quote shall be evaluated based upon the questionnaires provided by the references. The Government may find more performance risk if references do not return evaluation questionnaires.

Offerors shall provide information on problems encountered on the identified contracts and the Offerors’ corrective actions.

GSA may contact the individuals identified as a reference. GSA reserves the right to check other databases, such as the Past Performance Information Retrieval system (PPIRS), to obtain performance information. GSA may consider information obtained by other sources, when evaluating the Offeror’s past performance. Contact information must be current.

16.5 Price Evaluation

FACTOR 3: Price

The offeror shall propose the type of personnel sufficient to achieve the purpose, scope, and requirements of this Purchase Order. The offeror shall include a Position Title, Labor Category, Number of Hours, Labor Rates and calculated total for each position and a calculated grand total for all positions. Otherwise offeror shall propose a firm-fixed-price quote for the overall performance of the subject task. Price quote must be submitted in a Microsoft excel spreadsheet format.

NOTE: THE AWARD WILL BE MADE ON THE BASIS OF THE LOWEST

EVALUATED PRICE OF PROPOSAL MEETING OR EXCEEDING THE

ACCEPTABILITY STANDARDS FOR NON-COST FACTORS.

PLEASE NOTE: FAILURE TO MEET ANY OF THE FACTORS AS SPECIFIED

“MAY” RESULT IN THE OFFER BEING DETERMINED TECHNICALLY

UNACCEPTABLE.

17 QUOTE SUBMISSION INSTRUCTIONS/DUE DATES

17.1 Submission of Quotes

Quotes shall be submitted by 5:30PM Eastern Standard Time on Monday, July 29, 2019 via email to the Contracting Officer: denise.young@gsa.gov.

17.2 Format for Technical Quote

Company shall address each Technical Factor IAW w/the criteria listed under each Factor in Section 11 above. Page Limit: No more than 10 single-sided, 8.5 x 11, and with a font no smaller than 11.

The Offeror must submit quote by the date and time established in the request for quote (RFQ) notice.

The Government reserves the right to make an award decision based upon the initial quote; therefore the offeror should submit its best terms in its initial quote.

The Government also reserves the discretion to confer with offeror’s and request a revised quote if needed, and may also determine to make no award.

Offeror shall thoroughly examine all solicitation documents and instructions.

Failure to do so will be at the Offeror’s own risk. Failure to comply with all of the terms and conditions of the PWS may result in unnecessary delays that may impact the award of this requirement.

17.3 Format for Price Quote

The offeror shall propose the type of personnel sufficient to achieve the purpose, scope, and requirements of this Purchase Order. The offeror shall include a position title, Labor Category, number of hours, labor rates and calculated total for each position and a calculated grand total for all positions. Otherwise offeror shall propose a firm-fixed-price for performance of the task/work described herein.

The price Quote shall be a separate volume from the technical Quote and shall be submitted with and at the same time as the technical Quote. Price Quote will be based on your current published commercial pricelist utilizing any and all discounts. Please provide your company’s federal tax identification number and your DUNs number on your pricing Quote.

Please include a copy of your Commercial Published Pricelist and/or applicable pages(s) with your quote.

17.4 Assumptions

Furthermore, pricing shall include any and all assumptions. If assumptions are submitted these shall be CLEARLY marked so that they can be easily identified.

17.5 Price Quote Expiration

Contractor’s pricing shall remain firm for at least 30 calendar days after submittal.

17.6 Task Order Award

The Government intends to make a Task Order award without further exchanges with the Offeror. Therefore, Offeror is strongly encouraged to include the best available terms and additional discounted pricing in their initial Quote. The Government plans to award without discussions; however, the Government reserves the right to hold discussions at that time. If discussions are held, the CO will request that the Offeror submit its Final Proposed Quote (FPQ). The Offeror is advised that any changes to the

Quote in the FPQ must be fully addressed and/or explained and reflected in the final proposed price. Failure to comply with this requirement can adversely influence the evaluation of the Quote. The CO will establish a common format, due date, and time for submission of the FPQ.