GPCID Gwinnett Place Security March 2024.pdf

Gwinnett Place Community Improvement District

March 8, 2024

The Gwinnett Place Community Improvement District (GPCID) Board of Directors is seeking a professional contractor to provide security guard/patrol services for the District.

Pending approval by the GPCID Board of Directors, it is anticipated that the effective date of this agreement would be June 1, 2024.

Proposals will be received until 3:00 p.m., April 1, 2024 in the GPCID offices at 3700 Crestwood Parkway, Suite 680, Duluth, GA 30096. Any proposal received after this date and time will not be accepted. Questions regarding proposals should be directed in writing to Joe Allen, Executive Director, at 678-924-8171, Fax: 678-924-8179 or jallen@gwinnettplacecid.com no later than March 18, 2024. Proposals are legal and binding upon the bidder when submitted.

Selection criteria are stated in this Request for Proposal (RFP) package. The award of the contract will be to the contractor whose responses comply with the requirements set forth in this request for proposal and whose proposal is the best proposal taking into consideration all aspects of the responses. Rates will not be the sole determining factor.

The GPCID Board of Directors reserves the right to reject any or all proposals, to waive technicalities and to make an award in whole or in part and as deemed in its best interest.

The written proposal documents supersede any verbal or written prior communications between the parties. All companies submitting a proposal will be notified of the award.

We look forward to your proposal and appreciate your interest in the GPCID.

Sincerely, Joe Allen Executive Director mailto:jallen@gwinnettplacecid.com

OVERVIEW

The security guard/patrol services contractor will be chosen based upon the responses to this RFP with the possibility of a group of finalists being selected to give oral presentations.

The relationship between the security contractor and the GPCID staff/board shall be that of an independent contractor. The contractor (and its officers) and GPCID are not agents, employees, partners, joint ventures, or associates of one another All employees furnished by the contractor will be employees of contractor, not GPCID, and will at all times be subject to the exclusive supervision and control of the contractor. The contractor will perform the outlined services according to its own time, manner, means and method of work. The contractor officers are not subject to the control, direction, or supervision of the GPCID which is only interested in the results of the work.

GENERAL INFORMATION

The GPCID is a public-private partnership (self-taxing district) that uses property taxes to accelerate infrastructure improvements, security enhancements and economic development initiatives. The GPCID is leading the effort to expedite mobility, quality of life and economic improvement strategies for the benefit of businesses, employees, and visitors to Gwinnett’s central business district.

Mission and Vision Mission: To develop Gwinnett’s central business district as a hub for economic and employment activity.

Vision: Gwinnett Place recognized as a flourishing center for an internationally diverse, livable urban community.

Goals for the GPCID:

• Coordinate planning and share responsibility for businesses to flourish in a stable district.

• Invest in infrastructure and develop an enhanced transportation network to ensure the district remains Gwinnett’s most desirable business location.

• Provide an area that is competitive, secure, and attractive to businesses.

A parcel map of the district and additional information about current/future projects/studies are available at the GPCID’s website, www.gwinnettplaceCID.com.

IMPORTANT PROPOSAL DATA

Proposal Questions/Comments March 18, 2024 Proposal Questions/Comments Response (Posted www.GwinnettPlaceCID.com) March 22, 2024 Proposal Deadline 3:00 p.m.; April 1, 2024 Interviews (if necessary) Weeks of April 15 and 22, 2024 Recommendation to Board of Directors May 8, 2024 Kick-Off Meetings with Contractor Awarded Contract Immediately following board approval Award of Contract Effective Date June 1, 2024

One original (designated as the original) and four (4) copies of the proposal must be submitted in order to be considered. Any proprietary information contained in the proposal should be so indicated. However, a general indication that the entire contents, or a major portion, of the proposal is proprietary will not be honored.

This submission will assist GPCID in selecting a professional security contractor to support and direct the GPCID’s goal of enhancing safety within the Gwinnett Place area. The GPCID needs sufficient http://www.gwinnettplacecid.com/ http://www.gwinnettplacecid.com/ information to determine that the contractor is adequately staffed and capable of providing professional services.

The full cost of proposal preparation is to be borne by the proposing contractor.

Sole responsibility rests with the security contractor to see that the proposal is received on time at the stated location.

Proposals sent by telegraphic and/or electronic devices are not acceptable and will be rejected upon receipt. Security contractors are expected to allow adequate time for delivery of their proposal either by hand delivery, postal service, or other means.

The proposal must include a response to the questionnaire found in a later section of this RFP. The questions should be repeated and specifically answered, i.e., no reference such as "see proposal" should be made.

MINIMUM REQUIREMENTS FOR SUBMISSION

This RFP is intended to foster effective, fair, and broad-based competition for public procurement within the free enterprise system. It is unethical for any person to offer, give, or agree to give any GPCID board member, employee, business associate, or relative a gratuity as an inducement for the award of a bid.

It is possible that, following the review of all submitted proposals, up to three finalists may be chosen. In-person presentations may be conducted with the finalists.

The security contractor must agree to protect, defend, indemnify and hold harmless the GPCID, its officers, directors, property owners, agents and employees, against all loss, damage, expense and liability of any nature whatsoever resulting from injury to death of any persons, or any damage, destruction or injury to any property, arising out of or in any way connected with its performance of the requested services, however caused, regardless of any negligence of the GPCID or its representative, whether active or passive except for such injury or death as may be solely caused by the willful misconduct of the GPCID or a GPCID representative. The contractor shall, on request, defend, at its sole expense, any suit asserting a claim covered by this obligation to indemnify.

Qualified security contractors must demonstrate competence and experience in all areas of expertise required by the scope of services.

The contractor shall plan and conduct the services to comply with local, state, and federal laws, rules, and regulations, to adequately safeguard persons and property from injury.

The contractor shall obtain and maintain current any and all licenses, certificates, registrations, permits and any other item or permission necessary to perform and complete the services outlined in this Request for Proposal.

The contractor shall comply with all United States, State of Georgia, and Gwinnett County rules and regulations either currently in effect or as may be promulgated in the future, while performing services for the GPCID.

The contractor shall adequately protect workers, landowners, tenants, adjacent property, and the public during operations.

The contractor shall execute a contract tendered by GPCID prior to initiating service.

• The applicant shall submit a proposal to include the following:

• Background and experience of the contractor.

• Experience of the service manager/supervisor assigned to manage security services contract with the GPCID. Explanation of how the manager will track and supervise the staff while on duty.

• Approach to training, supervision and other items listed in the questionnaire.

• Cost proposal, include any overtime dates your company recognizes.

• Completed questionnaire and references forms.

SCOPE OF SERVICES

The GPCID is soliciting proposals from private companies to provide security guard services for the District. These services are to include the following, but may not be limited to:

Provide unarmed, uniformed, and mobile security patrol officers to patrol/monitor/report activities in the District. Officers shall be equipped per industry standards but as a minimum with:

• Mobile phone

• GPS tracking device and electronic scanner for checkpoints

Provide a security patrol within the GPCID each day from 12:00 Noon EST – 8:00 p.m. EST and an additional patrol each day from 5:00 p.m. EST – 1:00 a.m. EST, with one (1) uniformed officer for each patrol. The GPCID reserves the right to change the days and times of the schedule, as well as increase or decrease the hours of coverage, for the benefit of the GPCID. GPCID reserves the right to change service/patrol areas at any time.

Security services will include, but not be limited to:

• Patrol all commercial properties within the GPCID

• Respond to alarm calls

• Report suspicious activities to law enforcement

• Be visible so as to deter criminal activity

• Check exterior doors and windows of commercial properties

• Walk as part of the patrol

• Interact with businesses and customers

• Identify safety hazards to commercial properties

• Notify law enforcement of unhoused people and trespassers that should be removed from commercial properties.

Each security officer shall patrol in a contractor’s marked mobile patrol unit with light bar and appropriate emergency equipment. GPCID shall approve mobile unit make, model and markings, which shall include signage that the patrol service is funded by the GPCID. Provide a description of the design of the vehicles and type to be used in the GPCID.

Security officers shall meet with the GPCID at least once per week (or at the discretion of the GPCID) to discuss any issues or concerns the business owners and property owners in the GPCID may have and to inform the GPCID of those concerns.

A detailed report of all activities and incidents of the shift will be filed with GPCID no later than 9:00 a.m.

EST on the next day. Provide a sample of report format.

A security guard tracking software helps security professionals digitally manage and track all physical security activities in real-time. Access should be made available to the GPCID staff.

All security officers are to be properly trained to industry standards and include familiarization with all inside and outside areas of the facilities (where appropriate), familiarization with applicable policies and procedures of the GPCID, familiarization with the geographic area of the GPCID area of responsibility and boundaries, emergency response, health and safety training and any other training deemed necessary by the GPCID.

A hat, shirt, shirt badge, tie, long pants, uniform belt and black shoes, or other such uniform that is acceptable to the GPCID shall be worn. Outside apparel as weather conditions warrant.

The contractor shall supply all equipment necessary for the operations of the Security Officer including patrol vehicle, daily logs, report forms, flashlights, vehicle jumper device, etc.

In coordination with GPCID staff, the contractor shall consult with the local police to familiarize its officers with local illegal activities.

The security contractor and all officers are to be licensed by the Georgia Department of Public Safety or other licensing agencies. Provide documentation.

All security officers shall have been properly screened for criminal background information. These reports shall be provided to the GPCID before an officer is assigned to work. Background checks must be conducted annually for each officer working for the Gwinnett Place GPCID.

INSURANCE REQUIREMENTS

Insurance shall be in such form as will protect the security contractor from all claims and liabilities for damages for bodily injury, including accidental death, and for property damage, which may arise from operations under this contract by himself or by anyone directly or indirectly employed or engaged by the security contractor.

Amount and Type of Insurance:

Contractor shall procure and maintain in full force and effect, at all times, the following insurance through companies with an “A VII” rating from Best, licensed to conduct business in the State of Georgia and approved by GPCID:

• Commercial General Liability insurance covering the contractor’s services in an amount not less than $2,000,000.00 in the aggregate and $1,000,000.00 per occurrence, including for bodily injury and property damage. Said liability insurance policy shall name GPCID as additional insured.

Said liability insurance shall recognize and insure performance by the contractor of the obligation to indemnify the GPCID.

• Automobile Liability insurance covering the contractor’s services in an amount not less than

$2,000,000.00 in the aggregate and $1,000,000.00 per occurrence. Said liability insurance policy shall name GPCID as additional insured. Said liability insurance shall recognize and insure performance by the contractor of the obligation to indemnify the GPCID.

• Umbrella Insurance in the minimum amount of $5,000,000.00 over and above the underlying required coverages for Commercial General Liability and Auto Liability coverage.

• Worker’s Compensation insurance covering all employees of the contractor, or any subcontractor engaged in performing the services in accordance with the laws of the State of Georgia.

• Professional Liability Insurance in the minimum amount of $1,000,000.00.

Prior to initiating performance of services, the contractor shall provide the GPCID with valid certification of insurance contracting the purchase of said insurance, and Endorsement evidencing the inclusion of the

GPCID named as an additional insured.

The GPCID anticipates that the agreement entered into will be in effect from June 1, 2024 through December 31, 2025. During this time period, the hourly costs quoted shall remain intact. At the end of the term, the contract may be renewed by agreement of the parties for an additional one-year period, with a total contract period not to exceed three years. The applicant contractor needs to be able to provide the described security services beginning June 1, 2024.

SELECTION CRITERIA

The GPCID shall select a contractor based on the following point system:

POINTS CRITERIA

20 Experience and Qualifications - Consider both breadth and depth of experience, including demonstrated high quality/exceptional service and methodology for tracking and supervising staff while on duty.

10 Staff - consider apparent capabilities and availability of key staff assigned to

GPCID

30 Proposed Services - The degree to which proposed services meet goals and expectations.

30 Cost/Fee – Consideration of the cost and method of billing

10 References - Were at least three submitted?

100 Sub-Total Points

10 Oral Presentations by finalists if needed

110 TOTAL POSSIBLE POINTS

The GPCID also reserves the right to make such inquiries regarding the contractor’s qualifications and reputation as it deems necessary to evaluate the contractor. The contractor may be requested to execute releases to obtain information from third parties. Failure to execute a release upon request may result in disqualification.

The GPCID reserves the right to reject any or all proposals, to waive technical or legal deficiencies, and to accept any proposal that it may deem to be in the best interest of the GPCID. An award will be made contingent upon the approval of the GPCID Board.

SECURITY GUARD SERVICE

PRICE PROPOSAL

Date:

Patrol Officer Hourly Cost: $

Patrol Officer Holiday Coverage Hourly Cost: $

Patrol Vehicle/weekly charge: $

Miscellaneous Fees/Charges (Description): $

Start Date: June 1, 2024

Signature:

Name (Print):

Title:

Company:

Address:

Telephone:

Mobile:

E-mail:

Website:

QUESTIONNAIRE

Name of individual and phone number who can be contacted for further explanation or clarification of your proposal.

Date local office established and address.

Holiday Coverage Dates.

A statement of previous/current experience of the security contractor in directly related assignments.

Provide sample agreement. (Award of bid will not imply GPCID’s acceptance of the terms of bidder’s agreement.)

Provide information on financial stability.

List the terms and circumstances under which each party would be able to terminate the contract for services.

Identify methods of documentation of service delivered and terms of payment.

Describe duties that are routinely provided. If a Standard Operating Procedure (SOP) or Policy Manual exists, include a copy.

Do you have a use of force or force continuum policy? If so, provide a copy of the policy.

Identify what non-lethal weapons your organization currently uses.

Do you have lethal weapons available and if so, what is the hourly rate?

Provide details on how the guard will remain in contact with the dispatcher and/or police as necessary while on patrol.

The objective of this service is to maintain a regular security presence throughout the District. The tracking of patrols is essential to the evaluation of the whereabouts of Security Officers. List any tracking technology or techniques employed. During patrol rounds, what type of record keeping, and methodology are employed? How will the GPCID staff be provided with access to a tracking system?

Describe methods of communicating with Gwinnett County Police Department and other security entities already employed by area businesses, etc. in the area.

A detailed report of all activities and incidents for each shift filed with GPCID no later than 9:00 a.m. EST following each shift. Provide a sample of report format. Describe how reports are communicated to

GPCID.

Detail the experience of the Service Manager/Supervisor assigned to manage the security services with

GPCID.

Describe the type of patrol vehicle to be used in the GPCID area. Provide images if available.

References

Please list by company/county name, services rendered by the staff which are similar in size to the GPCID and scope of operation. Please provide the name of the individual to contact and phone number where they can be reached. Three references required.

Company Name:

Authorized Representative:

Telephone Number: Facsimile:

E-Mail: