GIS Mapping for VACO Library - Statement of Work.docx

Statement of Work Department of Veterans Affairs Central Office Library GIS Data and Mapping

1.0 Introduction:

The Department of Veterans Affairs (VA) Central Office (VACO) Library procures and manages authoritative, knowledge-based resources to support the Department's four statutory missions – Patient Care, Health Professions Education, Research, and Medical Preparedness. VACO’s goal is to ensure uniform availability of high-quality data analytics tools are made available to VA Central Office employees to improve clinical and managerial decision making.

VACO requires an existing commercial off the shelf web-based subscription to an online geographic information system (GIS) data and mapping tool service made available to VA Central Office employees. This procurement is for a VA enterprise-wide license for electronic access to the database. A subscription to GIS data and mapping tool which includes datasets, maps, tables, reports, and customized regional data would allow a single-point of access for all Central Office Program Offices and staff to evaluate trends, access benchmarks, and strategically target interventions to improve Veterans outcomes. The procurement requires a place-based data analytics and mapping platform which the VA will use to gain neighborhood-level insights and develop targeted, geographic interventions for a wide range of problems encountering the Veteran patient.

Data will support the following Department offices:

· Advisory Committee Management Office

· Center for Faith and Opportunity Initiative

· Center for Minority Veterans

· Center for Women Veterans

· Office of Small and Disadvantaged Business Utilization

· Secretary’s Center for Strategic Partnerships (SCSP)

· Veterans Experience Office (VEO)

The following examples illustrate the functionality required by this effort. For program planning and evaluation, VA data would be compared to contextual data from a GIS data and mapping tool to find areas with a high COVID-19 risk, a concentration of Veterans in poverty, and where there is currently a lack of VA facilities or programs. Additionally, the VA National Center on Homelessness among Veterans could obtain demographics data for Veterans that are homeless or at-risk of homelessness. Demographic topical data gathered could include density, race, ethnicity, diversity, segregation, age, sex, people with disabilities, federal assistance for people with disabilities, household type, household size, and family type. Finally, data related to Housing and Community Development and COVID-19 could include:

· Census and zip code areas of severe COVID-19 health risk

· COVID-19 cases, deaths and testing data at county and state levels

· Underlying health conditions (COPD, Diabetes, Heart Disease, High Blood Pressure, Obesity) also at census and zip code levels

· Health insurance coverage, hospital capacity, supermarket accessibility for veterans

· COVID-19 Mortality Risk Estimates and COVID-19 Racial Data Tracker

· Home and Renter Affordability

· Low Income Housing Tax Credit Location dataset and Opportunity Zone Fund funding.

2.0 Scope of Work:

This requirement is not for development of a GIS data and mapping tool. The tool must be an existing commercial product with subscription capability.

The contractor shall provide an annual subscription to the online data and mapping tool, to include enterprise-wide access to an unlimited number of users, for 12-month access terms. The contractor shall provide the VA Central Office Employees access through a separate, new URL. Access shall include an admin tool to be used by designated administrators for self-service setup of users without having to contact contractor customer support staff.

The contractor shall allow authorized users login access on an unlimited basis to the separate, new URL, via a username and password.

The contractor shall allow access to all data and functionality available in the tool. The tool must have the following functionalities at a minimum:

· Provide data in maps (including multi-layer maps), tables and reports

· Provide neighborhood-level data

· Create custom results based on self-defined areas or by combining pre-defined options (i.e., census tracts, zip codes, or counties)

· Results/Data can be downloaded and exported in .csv format

The contractor shall allow use of a self-service spreadsheet data loader; e.g. to upload address-based point datasets, without filtering options, in batches of up to 10,000 points at a time.

The contractor shall provide access to the contractor’s customer service desk. All user questions shall be responded to within two (2) business days.

The contractor shall provide a training webinar for VA Central Office attendees which shall be recorded for later viewing.

3.0 Period of Performance: The period performance consists of a 12-month base period and four possible one-year option periods as follows:

Option Year 2: 02-04-024 - 02-03-2025 Option Year 3: 02-04-025 - 02-03-2026 Option Year 4: 02-04-026 - 02-03-2027

4.0 Access, Content, Support:

The contractor shall comply with the following requirements:

a. Product is 508 compliant (http://www.section508.gov/). If product is not 508 compliant, the contractor shall describe measures being taken to bring product into compliance and date, within 12 months of contract award, that product will be 508 compliant. Or, if product is not 508 compliant, the contractor shall describe why no work is being done to make it 508 compliant.

b. The product is compatible with most standard web browsers, which have cookies enabled. To ensure privacy, the product uses session cookies rather than persistent cookies.

c. The product is compatible with the Windows environment.

d. All site content and support of the web site is the responsibility of the contractor. This includes technical support to VA Central Office users nationwide.

e. Information is easily printed.

f. Information or text can be emailed among VA Central Office employees.

g. System downtime is minimal and VA project manager is notified when this occurs.

h. Usage statistics are available to the system administrator on an enterprise level.

i. The product is accessible via a variety of personal digital assistant (PDA) platforms.

5.0 Software as a Service Requirements

The Software-as-a-Service (SaaS) product has no direct connections or interfaces to VA systems or network. Users consent to share their data (which may include Personally Identifiable Information [PII] and Protected Health Information [PHI]) directly with the SaaS provider. The SaaS provider shall have published terms and conditions for user consent. VA providers access data in a view-only mode, or with limited functionality per the user’s consent. All data processed by SaaS provider shall be owned by SaaS provider/user.