Genexpert SERVICE SOW FY23.docx

STATEMENT OF WORK

CEPHEID GENEXPERT IV

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: To ensure dependable and reliable equipment operation, the contractor is required to provide all services, materials and equipment necessary for the repair/preventive maintenance of the following government-owned Cepheid GeneXpert IV (ECN: 160311 / SN: 845740)

LOCATION: Microbiology laboratory, Building 1, 3rd Floor, Naval Medical Center San Diego, 34800 Bob Wilson Dr, San Diego, Ca. 92134-5000.

NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:

a. Perform service preventive maintenance to manufacturer’s standards every November.

b. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) service school shall be employed in the performance of any, and all work performed under this contract to include:

1. Replacement of worn module ejectors

2. Lubrication of moving parts

3. Replacement of fan filters

4. Brush cleaning of module optics

5. Replacement of automation batteries (if necessary)

6. Performance of Xpert Check

c. Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.

d. Provide software updates as necessary.

NMCSD CORRECTIVE MAINTENANCE REQUIREMENTS:

a. Correct inoperable condition in a timely manner. Immediately upon contract award, the contractor will provide the BIOMED division of the Material Management Department and the Complex Testing Division of the laboratory Department, Naval Medical Center San Diego, an emergency telephone number. Telephonic support shall be available 24/7. On-site response shall be no later than the 2nd business day after determination of a need for on-site service, Monday to Friday between the hours of 0800-1800.

b. Provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary.

c. Equipment improvements/modifications shall be made only upon Material Management Department, Biomed Repair Department written approval and direction.

d. Notify the Material Management Department, Naval Medical Center San Diego, Biomed Repair Department immediately upon receipt of OEM or replacement parts/equipment safety recalls notices.

e. Insure that original design and functional capabilities will not be changed, modified, or altered unless the Material Management Department, Biomed Repair Department, Naval Medical Center, San Diego authorizes such changes in writing.

f. Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.

g. Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.

h. Extend to the Government all commercial warranties on replacement parts, consistent with standard industry inventory.

TRAVEL AND RELATED EXPENSES: Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.

RESPONSE TIME: Contractor shall use commercially reasonable efforts to provide on-site support within two (2) business days after determination of a need for on-site service.

TITLE TO EQUIPMENT: Contractor shall not assume possession or control of any part of the equipment. The government retains ownership to title thereof.

LIABILITY: The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

UTILITIES: The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

SHIPMENT: The contractor shall not exceed two (2) business days of shipment for all equipment coming from and going to Material Management Department, Biomed Repair Department, Naval Medical Center San Diego.

ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days.

LABOR: All compensation for labor from the hours of 0800-1800. Local PST Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.

PARTS/SUPPLIES QUALITY: Parts and Supplies provided under this contract shall be new or reconditioned parts from an Authorized Cepheid Service Center.

SECURITY REQUIREMENTS: Contractor will be required to contact the Medical Repair Branch at (619) 532-8010 to submit the required information to complete the NMCSD Security Pass Form by 1400 the day prior to the scheduled visit. In the case of emergent repairs/service, the contractor will wait at the main gate for an escort from Medical Repair Branch personnel.

CONTRACTOR CHECK-IN/CHECK-OUT: Contractor is required to report to the Material Management Department, Biomed Repair Division, Build 1, Ground Floor, Room GD-18Hl Naval Medical Center San Diego, for Visitor Badges during the hours of 0800-1600, Monday through Friday, prior to and upon completion of any service/repair performed.

FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:

Naval Medical Center, San Diego Bio Medical Repair Building 1, Ground Floor, Room GD-18Hl Phone: 619-532-8010 Fax: 619-532-8013

Or electronically at:

usn.nmcsd-contractadministrator@mil.mail

The contractor, or his representative, shall complete the vendor supplied Field Service Report to include the following:

Contractor Name Technician's Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative's Printed Name and Signature)

All Field Service Reports shall be submitted within 72 hours of completion of service.

Completed Field Service Reports are required prior to acceptance of any invoice.

PREVENTIVE MAINTENANCE

AND REPAIR SERVICE SCHEDULES SERVICES SHALL BE REQUIRED

BASED UPON THE FOLLOWING AGREED SCHEDULES:

PREVENTIVE MAINTENANCE: (Check One)

__X__ One (1) time per fiscal year NOV___ ___ Two (2) times per fiscal year (indicate month/s) ______ Four (4) times per fiscal year: December/March/June/September REPAIR: (Check One) __X___Monday - Friday, 0800-1800 ______Seven (7) days per week, 24-hour coverage