GE Source Sought Notice pdf.pdf

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Military Sealift Command GE Services Source Sought Notice
Solicitation number
N32205-SSN-24-GE
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This document is a Market Survey/Sources Sought notice from the Military Sealift Command (MSC) seeking information from potential contractors to support engineering services for General Electric Power Conversion machinery plant systems and components on MSC vessels.

The key details are:

  • MSC is soliciting input to determine market capability and the technical, administrative, management, and financial capability of potential offerors to provide services including periodic equipment grooms, engineering design, technical representative visits, remote technical support, hardware/software configuration management, parts supply, onsite/offsite training, and obsolescence mitigation for GE equipment on MSC's T-AKE, T-ESB, T-ESD, T-AO, LCC, T-AK, T-AKR, and T-AGS vessels worldwide.
  • Interested offerors must submit a capability statement by October 31, 2024 demonstrating their ability to perform the basic requirements outlined in the draft Performance Work Statement.
  • This is not a solicitation for proposals and no contract will be awarded from this announcement.
  • The anticipated contract type is an indefinite-delivery, indefinite-quantity with firm-fixed-price task orders, with a 5-year ordering period starting October 1, 2026.

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MARKET SURVEY/SOURCES SOUGHT

From: Military Sealift Command (MSC) N102C

Subject: Engineering Services for General Electric Power Conversion machinery plant systems and components on Military Sealift Command (MSC) vessels.

DESCRIPTION: This is a market survey for acquisition planning purposes only, and no formal solicitation exists at this time. MSC is soliciting input to determine market capability and the technical, administrative, management, and financial capability of potential offerors to perform this kind of work. This contract is to provide all management, supervision, personnel, labor, materials and equipment (except for Government furnished items) required to maintain and support machinery plant systems and components on MSC vessels. This includes Machinery Centralized Control System (MCCS) and propulsion and electrical generation machinery onboard the T-AKE and T- ESB Class vessels, Power Take Off (PTO)/Power Take In (PTI) systems installed on certain T-AO Class vessels, LCC-20 Class GE Assured Power Modifications and possibly the T-ESD and T-AK Class vessels along with any other MSC Government Owned, Government Operated (GOGO) vessel with General Electric Power Conversion supported equipment installed. Support shall include periodic equipment grooms, engineering design, technical representative visits, telephone consultations, remote technical support via e- mail and phone, hardware and software configuration management services, new/overhauled parts supply, onsite/offsite training, assistance in accomplishing technical refresh efforts to address obsolescence issues, and other related tasks.

In order to be a considered a qualified provider, contractors shall be either the OEM, OEM authorized parts provider and/or service provider, or MSC Qualified Non-OEM Parts and/or Service Providers. Pursuant to COMSINST 4490.1C, vendors other than General Electric (OEM) that are not certified by the OEM (ex. Letter from OEM on OEM Letterhead delineating that said Vendor is a certified parts and labor provider) can seek Qualification from MSC. Vendors are encouraged to visit https://www.msc.usff.navy.mil/Business- Opportunities/Contracts/Qualification-for-Items-Critical-to-Shipboard-Safety-on-MSC-Vessels/ in order to gain Non-OEM Qualification which is only to be used on MSC Vessels.

Interested offerors must submit a brief but complete capability statement that demonstrates the capability to perform the Basic Requirements of the Draft Performance Work Statement (PWS) for an evaluation no later than Thursday, October 31, 2024 at 1:00PM Eastern Time. This information will be used by the Contracting Officer to assist in developing the procurement strategy.

This is not a solicitation announcement for proposals and no contract will be awarded from this announcement. This source sought notice is not to be construed in any way as a commitment by the Government, nor will the Government pay for the information submitted in response. No reimbursements will be made for any costs associated with providing information in response to this announcement or any follow up information requests.

Respondents will be notified of the result of the evaluation upon request; however, only limited information may be made publicly available.

All responses to this market survey should be forwarded via email to both Shelby Probert at shelby.m.probert.civ@us.navy.mil and Kourtney Brooks at kourtney.k.brooks.civ@us.navy.mil and should reference the SAM.gov Notice ID number with your company name in the subject line.

Please see the below market survey questions. Please provide any feedback that you can and please provide any input or feedback regarding the details of the below Draft PWS.

MARKET SURVEY QUESTIONS

1. Are the requirements in the draft PWS clear and unambiguous?

2. Is there any other feedback that can be provided regarding the draft PWS?

3. Vendor’s ability to perform the requirements of the draft PWS. Identify any locations where you cannot perform work.

4. Identify whether or not the vendor is certified by the OEM on OEM letterhead to provide OEM parts and/or services, or whether or not the vendor is MSC Certified Non-OEM.

In addition to the market survey questions above, interested parties shall furnish the following information:

1. Name of Organization, Cage Code, and Unique Entity Identifier.

2. Telephone/Fax Number, Address, and Email address for the primary point of contact

3. Brief description of your organization’s capabilities BASED ON THE ABOVE BASIC REQUIREMENTS

LISTED. PLEASE ADDRESS EACH BASIC REQUIREMENT LISTED ABOVE.

4. Brief summary of organization’s history relative to similar requirements

5. Size of business - Large Business, Small Business, Small Disadvantaged Business, 8(a),Hubzone, Woman-

Owned Business, Veteran-Owned and/or Service Disabled Veteran-Owned Business.

DRAFT PERFORMANCE WORK STATEMENT (PWS)

1. BACKGROUND

Shipboard Equipment. The Contractor is to provide all management, supervision, personnel, labor, materials and equipment (except for Government furnished items) required to maintain and support machinery plant systems and components on Military Sealift Command (MSC) vessels. This includes the Machinery Centralized Control System (MCCS) and propulsion and electrical generation machinery onboard the T-AKE and T-ESB Class vessels, Power Take Off (PTO)/Power Take In (PTI) systems installed on certain T-AO Class vessels, LCC-20 Class GE Assured Power Modifications and possibly the T-ESD and T-AK Class vessels along with any other MSC Government Owned, Government Operated (GOGO) vessel with General Electric Power Conversion supported equipment installed. Support shall include periodic equipment grooms, engineering design, technical representative visits, telephone consultations, remote technical support via e- mail and phone, hardware and software configuration management services, new/overhauled parts supply, onsite/offsite training, assistance in accomplishing technical refresh efforts to address obsolescence issues, and other related tasks.

The following ships are covered under this requirement:

T-AKE, T-ESB, T-ESD, T- AO, LCC, T-AK 3017, T-AKR 310, and T-AGS 66 Class vessels shall be supported worldwide.

1.1. Glossary of Terms used In the Performance Work Statement:

ABS American Bureau of Shipping CFE Contractor Furnished Equipment ]CM Configuration Management CONUS Continental United States COR Contracting Officer Representative DBIDS Defense Biometric Identification System ECP Engineering Change Proposal GE General Electric Power Conversion GOGO Government Owned/Government Operated HMI Human Machine Interface

ICS Industrial Control System MCCS Machinery Centralized Control System OCONUS Outside Continental United States OEM Original Equipment Manufacturer MRT Maintenance, Repair, and Training PTI Power Take In PM Program Manager PMIA Planned Maintenance Industrial Assist PTO Power Take Off ROM Rough Order of Magnitude SAMM Shipboard Automated Maintenance Management System SS/EDG Ships Service/Emergency Diesel Generator SSTG Ships Service Turbine Generator TO Task Order TRANSALT Transportation Alteration VCS Vessel Control System

2. SCOPE OF WORK

2.1. The major systems/components of the Machinery Plant and Machinery Centralized Control

System (MCCS) onboard the T-AKE, T-ESB, and T-ESD Class that shall be covered under this contract includes but are not limited to:

Machinery Centralized Control System (MCCS) Propulsion Control System Propulsion Motor / Generator Propulsion Motor Converter Propulsion Transformers & Heat Exchangers Bow Thruster Transformer and Converter Ship's Service Transformers Switchboards Harmonic Filters

2.2. The major systems/components of the PTO/PTI systems onboard T-AO vessels that shall be covered under this contract, include, but are not limited to:

PTO Generator System PTI System Interfaces to the Switchboard and PTO/PTI Systems and MCCS

2.3. The major systems/components of the Assured Power Modifications onboard the LCC vessel that shall be covered under this contract, include, but are not limited to:

(3) 3516C Caterpillar SS/EDGs and (3) SSTGs All Major Switchboards UPS Back-Up System for C5I and Critical Mission Loads New Engineering Alarm & Monitoring System New Vessel Control System (VCS)

2.4. It is anticipated that other MSC Government Owned/Contractor Operated vessels with GE Power

Generation supported equipment will be covered under this contract.

3. SPECIFIC TASKS

The Contractor shall perform the following:

3.1. Program Management/Contract Management. The Contractor shall ensure all requirements of the contract and delivery orders are met.

3.2. Remote Technical Support. Remote technical support may consist of either phone consultation or E-mail inquiries. For all forms of technical support where a shipboard visit is not required, the Program Manager (PM) shall acknowledge the request and his/her understanding of the request, within 8 hours of the Government’s submission of the request. The Contractor shall provide recommended initial technical corrective action directly to MSC within 24 hours of the request.

Remote Technical Support shall be available during normal shipboard business hours, after hours (nights), weekends, and all holidays.

3.2.1. Remote Technical Support (Trouble) Log (CDRL 001). Remote Tech Support inquiries may be initiated via Phone/Fax/E-Mail. For all forms of remote technical support, the Contractor shall prepare an entry for a Trouble Log. The entry shall document the following:

Nature of request Date of request Who reported the problem Priority as reported by MSC Status (Open or Closed) Summary of assistance provided or status of pending assistance Contractor personnel tasked with providing assistance Number of hours spent

The Contractor is to maintain the Trouble Log continuously throughout the contract performance period and post it for continuous MSC access. The Trouble Log shall be submitted on a monthly basis or provide notification on how to continuously access the report, to the Contracting Officer’s Representative (COR) and the Engineering Type Desk for that particular class of ships.

3.3. Engineering Services Support. The Government may require engineering analyses to support system/component design changes including hardware and/or software modifications. Upon receiving a task order; such analyses may include, but are not limited to, feasibility studies, inspection reports, reports of onboard technical surveys, specification development, failure analyses, risks associated with execution, obsolescence Rough Order of Magnitude (ROM) estimates associated with each option and a timeline for design and installation.

3.4. Contractor shall support Planned Maintenance Industrial Assist (PMIA) within N7’s SAMM

Program, which includes identifying services in future maintenance years, procurement of parts, development of life cycle maintenance, and other actions described within the PMIA structure.

3.5. Industrial Control System (ICS) Cybersecurity Services Support. The contractor shall conduct an annual review of ICS network security status, including maintenance laptops as applicable, IAW NIST SP-800- 82r2 and DHS Defense-in-Depth strategies and make recommendations for ICS enclave cybersecurity improvements upon receipt of a task order. The Contractor shall compile a report to document review data and associated recommendations. Review shall include, but not limited to, the following:

ICS security architecture and topology as compared to established baseline. Document all system changes Network segmentation and segregation design effectiveness

Boundary/perimeter and port security (physical and logical) Unauthorized system administrator account identification System and network traffic logs for anomalies (system event & alarm, firewall, antivirus, etc.)

Firewall placement, configuration, and rule set effectiveness (inbound and outbound) System component and field device bios and/or firmware updates Server, HMI PC, and Maintenance Laptop system OS updates (builds, patches) New single point of failure items Redundancy, fault tolerance, and controlled degradation design effectiveness

3.6. Shipboard Technical Support. Shipboard technical support may be needed for equipment casualty response, to perform corrective maintenance, or to install modifications to address obsolescence issues.

3.6.1. Casualty Response.

3.6.1.1. Shipboard visits for Casualty Response will normally be performed at a foreign port while the ship is deployed, but could include ship visits while the ship is in the Continental United States (CONUS).

3.6.1.2. If the ship is in homeport (CONUS), the Contractor shall visit the ship within 48 hours of the Government's request. If the ship is deployed, the Contractor shall initiate travel within 24 hours of the Government's request and arrive at the Government's designated port or point of embarkation for technical support within 72 hours. In the event of difficulty in meeting this requirement, the Contractor shall immediately notify the COR. On-site engineering or technical support may require the technical representatives to deploy for short periods on the ship. The MSC Chief Engineer, or his designated representative, will acknowledge receipt and validate work performed to the COR.

3.6.1.3. Upon completion of each technical support effort requiring a shipboard visit, the

Contractor shall prepare and submit a written report of maintenance performed and noted equipment conditions. The report shall be submitted to the COR, with a copy to the Ship's Chief Engineer and Port Engineer. The final report shall be submitted to MSC no later than ten (10) business days after completion of the work. Additionally, the contractor shall submit and electronic copy to the MSC Technical Library (MSCTechLibrary@navy.mil).

3.6.2. Authorized In-port Corrective Maintenance or Work.

3.6.2.1. "As Found" Condition Reports: The Contractor is to submit the results of all in-port corrective maintenance including, but not limited to, equipment inspections, functional tests, electrical tests, and any abnormal conditions found during the course of in-port maintenance in an "As Found" Condition Report. The "As Found" Condition Report shall be used to inform MSC of a variety of data, including results of functional tests, results of electrical tests, and any abnormal conditions found during the course of work. This information can be informational only, such as test results, or the information could require a timely decision by MSC to either correct the abnormal condition or note the condition for resolution during future maintenance periods. The Contractor shall submit an "As Found" condition report upon discovery of an abnormal condition.

3.6.2.2. It is anticipated the Contractor will be tasked to install modifications to systems or equipment to address obsolescence issues. It is anticipated that these installations will be scheduled in advance based on the MSC maintenance, repair, and training (MRT) schedule.

3.7. Supply Support. The Contractor is to provide new or rebuilt parts, tools, and materials to support

MSC personnel in maintaining the equipment upon receipt of a task order.

3.7.1. Repair Parts and Tools. The Contractor is to furnish new repair parts and/or tools for the components identified in Sections 1 and 2 above. These items are to be from the Original Equipment Manufacturer's (OEM) factory or be of "equivalent construction quality," as approved by the original integrator, GE Power Conversion (GE). The Contractor shall provide documentation of "equivalent construction quality" to include type/grade of materials, strengths, dimensional tolerances, certification of GE’s acceptance of equivalence, etc.

3.7.2. The contractor shall program any repair parts requiring set up or programming prior to being sent to the vessel. The only exception to this requirement is in the case where a field service representative is already onboard the vessel and will still be onboard the vessel when the repair part arrives and has the equipment necessary to program onboard.

3.7.3. Materials/Parts. When a modification/replacement part is required, the Contractor shall adhere to the following process:

3.7.3.1. The Contractor shall request availability of that part from the ship's Supply Officer.

3.7.3.1.1. If the part is available from ship's inventory, the Supply Officer will issue the part from ship's inventory. The Contractor will generate an "as found" condition report requesting that the purchase order be modified to procure parts to replenish the ship's spare part inventory.

3.7.3.1.2. If the required part(s) is not available from the ship's inventory, the purchase order will be modified and the Contractor will provide the part.

3.7.3.2. All parts provided (whether installed or used as replenishment for ship's spare parts) are to be provided with a new parts warranty. The Contractor is to provide price documentation, when requested by the Contracting Officer.

3.7.3.3. All parts will be ordered at a firm-fixed-price.

3.7.3.4. The Contract shall maintain a parts obsolescence log for the T-AKE, T-ESB, T-ESD, T- AO, LCC, T-AK 3017, T-AKR 310, and T-AGS 66 Class vessels after receiving a task order to do so. This log shall list parts that have become or will become obsolete in the next three hundred sixty five (365) days or less. The report shall be updated bi-annually and presented to the contracting officer’s representative (COR), Port Engineer, and Type Desk. Data in the report shall consist of the following:

Part Name Part Number National Stock Number (NSN) OEM Manufacturer Date of Planned Obsolescence Can the Part be Refurbished Planned Replacement Part Replacement Part Manufacturer Programming Change Required Hardware Modification Required

3.8. Configuration Management

3.8.1. The Contractor is to assist MSC with the management of the hardware and software configuration of the equipment listed in Sections 1 and 2 above. The Government will provide copies of the master system technical manuals and drawings for the equipment listed in Sections 1 and 2 to the Contractor, upon contract award. The Contractor shall maintain these baseline configuration documents up to date with installed configuration changes. The master manual and drawings will be held at MSC.

3.8.1.1. Any hardware or software changes will be accomplished via the MSC Transalt

Process.

3.8.1.2. The Contractor shall assist in Transalt Development. This will include Engineering Change Proposal (ECP) technical approval for replacement of any obsolete parts identified in 3.7.3.4.

3.8.1.3. Software Configuration Management. The Contractor is to manage the configuration of any software associated with the equipment listed in Sections 1 and 2, including GE proprietary software. Within seven (7) days of contract award, the Contractor is to provide a list of the software that is being managed (including which version in currently installed) to meet this requirement.

3.8.1.4. The Contractor is to develop a Software Configuration Management (CM) plan that describes the Contractor's approach to software configuration management including, but not limited to, Software Development & Support Environments Software Tools Software Libraries Software Code Releases Software Records Subcontractor software CM Controls and Software Audits

3.8.1.5. The Contractor is to provide Software Configuration Management support for equipment listed in Sections 1 and 2 above, in accordance with the Software CM Plan developed in Paragraph 3.5.1.4.

3.8.1.6. The Contractor is to be responsible for holding the master copies of the software and software CM above and maintaining these baseline configuration documentation copies current with equipment software configuration changes.

3.9. Training

3.9.1. Provide ten (10) training courses at GE’s shore based facility. The courses will be eight days in length over a two-week period starting on Monday (travel day) and ending on the second Friday (travel day). Up to six (6) MSC employees will be able to attend each training class. The contractor is to develop a syllabus, provide course material, laboratory equipment including a representative automation system. MSC will review and approve the syllabus. It is anticipated the syllabus will cover:

3.9.1.1. Electric plant system including power system overview, load sharing, power system configuration, operating modes, power limitation systems, blackout recovery, switchboard operation and maintenance, and harmonic filter operation.

3.9.1.2. Main propulsion systems including control modes, control locations, master/slave converter arrangements and global master, drives, drive faults, emergency control modes, power control modes, and power limitation and blackout prevention.

3.9.1.3. Bow thruster system including control modes, control locations, drives, and drive faults.

3.9.1.4. MCCS Systems including overview, networks, redundancy, mimics, alarms, operating principles, safety systems, engineer watch call system, setting up and monitoring trends, data historian, and system diagnostics.

3.9.1.5. All training modules shall include system specific cybersecurity vulnerability awareness and strategies to protect against cyber-attacks.

3.10. Technical Service Bulletins. The Contractor shall provide Technical Service Bulletins for all GE equipment described in Sections 1 and 2. They shall be provided as soon as they are available to the COR, Port Engineer, and Engineering Type Desk.

4. PLACE OF PERFORMANCE

Work will be either be performed in qualified service facilities or onboard the vessel in various locations around the world. Contractor Technical representatives shall visit MSC ships while they are in the various locations, as required. Underway sea trials may be necessary for inspections, overhauls, repairs, and tests.

5. PERIOD OF PERFORMANCE

This IDIQ will have a five (5) year ordering period which will commence 01 October 2026.

6. CONTRACT TYPE

This will be an indefinite-delivery, indefinite-quantity type Contract with firm-fixed price task orders.

Under this type of contract, no work may be performed until directed by an Order signed by the Contracting Officer. Electronic mail and facsimile are acceptable forms of transmission for all orders, modifications, and correspondence issued under this Contract. Orders may be issued orally by the Contracting Officer;

however, orally issued orders will be followed up with a written order within three (3) business days.

7. DELIVERABLES/DELIVERY SCHEDULE

7.1. Deliverables and delivery schedules will be defined in each individual order. Examples of deliverables include, but are not limited to maintenance and condition reports, “as found” condition reports, design studies and drawings to support installations to address obsolescence issues, parts and tools, configuration documents, transalt development, and software configuration management plan. Deliverables shall be completed in accordance with the following CDRLs:

7.1.1. CDRL A001, Remote Technical Support and Trouble Logs: The Contractor shall provide

RTS and RTS Logs per PWS Section 3.2.

7.1.2. CDRL A002, Engineering Services Support: The Contractor shall provide deliverables per PWS Section 3.3 and 3.4.

7.1.3. CDRL A003, ICS Cybersecurity Services Report: The contractor shall provide ICS Cybersecurity Services Reports per PWS Section 3.5.

7.1.4. CDRL A004, Shipboard Technical Support – Response and Trip Report: The Contractor shall provide a written report per PWS Section 3.6.1.2 and 3.6.1.3.

7.1.5. CDRL A005, Shipboard Technical Support – As Found Condition Reports: The

Contractor shall submit the results of in-port corrective maintenance per PWS Section 3.6.2.1.

7.1.6. CDRL A006, Supply Support – Obsolescence Log: The Contractor shall maintain and submit a parts obsolescence log per PWS Section 3.7.3.4.

7.1.7. CDRL A007, Configuration Management – Software Management Plan: The Contractor shall develop a Software Configuration Management (CM) Plan per PWS Section 3.8.1.3 and 3.8.1.4.

7.1.8. CDRL A008, Training Curriculum: The Contractor shall develop a Training Curriculum per PWS Section 3.9.

7.1.9. CDRL A009, Technical Service Bulletins: The Contractor shall provide Technical Service

Bulletins per PWS Section 3.10.

7.2. The Contractor will be given notice of final acceptance of its deliverables in writing by the COR in accordance with the schedule defined in each individual task order statement of work. In the event that the COR does not provide acceptance notice within 21 days of receipt of deliverables at the location noted in the task order, the deliverables will be deemed accepted.

8. DEFINITION OF LABOR RATES:

8.1. Labor-Straight Time (S/T): Straight time labor for field service personnel repairing and/or overseeing the installation of new equipment onboard MSC vessels. This also applies to General Electric Power Conversion equipment onboard MSC vessels or at qualified service facilities.

Straight time (S/T) includes normal work of eight (8) hours per day, five (5) days per week, Monday through Friday. Travel time, including Saturdays, Sundays and Holidays, shall be billed at Straight time rates. Note, this rate shall not include the contractor's price to provide program management, contracting, service and/or logistics support in performance of the task/delivery order.

8.2. Labor-Overtime (O/T): Overtime labor for field service personnel repairing General Electric Power Conversion equipment onboard MSC vessels or qualified service facilities. Overtime (O/T) includes any work in excess of eight (8) hours per day or in excess of forty (40) hours per week. Note, this rate shall not include the contractor's price to provide program management, contracting, service and/or logistics support in performance of the task/delivery order.

8.3. Labor - Travel Time (T/T): Travel time straight time (S/T) rates. Note, this rate shall not include the contractor's price to provide program management, contracting, service and/or logistics support in performance of the task/delivery order.

8.4. Labor - Holiday Time (H/T): Overtime labor expenses for field service personnel repairing GE Power Conversion equipment onboard MSC vessels or qualified service facilities. Holiday (H/T) includes any work performed during government holidays. Note, this rate shall not include the contractor's price to provide program management, contracting, service and/or logistics support in performance of the task/delivery order.

8.5. Labor - Engineering Design / Equipment Upgrades: Engineering design required for equipment upgrades and new designs of ship systems. This labor rate will be inclusive of all efforts required. Note, this rate shall not include the contractor's price to provide program management, contracting, service and/or logistics support in performance of the task/delivery order.

8.6. Labor - Program Management Support: Program Management Support for repair services provided under any delivery order, as required. This shall include contract, service and logistics coordination support.

9. SUPPLIES AVAILABLE FOR CONTRACTOR USE

9.1. Tools/Test Equipment. The Government will make available for the Contractor's use the following general purpose tools and test equipment that are necessary to perform the services described under this statement of work:

Ship's Equipment Circuit breaker handling equipment Power Multimeter High Voltage 5KV Multimeter

9.2. The Government will provide the tools and test equipment listed above in proper working order and with calibrations that are current. The Contractor is responsible for security and maintenance of any Government owned tools and test equipment when in its possession.

9.3. Parts. Parts required for work performed onboard the ship under this contract will be taken from the ship's inventory, if available, and shall be replenished by the Contractor within the delivery time frame proposed by the Contractor. The Contractor shall supply these replenishment parts in accordance with Paragraph 3.4.2. Use of ship's parts is required to ensure frequent turnover of ship's inventory and reduce instances of spare parts shelf life expirations.

10. CONTRACTOR FURNISHED ITEMS

Contractor Furnished Equipment (CFE). The Contractor shall provide all parts required for work under this contract. For onboard work, the Contractor is to use parts from the ship's inventory, if available, and use procedures identified in Section 3.4 for replenishing the storeroom. The Contractor is to provide all consumables and other materials required to perform contract work. The Contractor is to furnish all tools and specialized test equipment not listed in Section 8. The Contractor is to maintain documentation of calibration standards/certifications of calibration for all CFE tools/test equipment.

11. PERFORMANCE STANDARDS

This is a Performance Based Contract in accordance with FAR 37.6. This contract, as supplemented by performance work statements (PWS) contained in each service task order provides specific requirements to accomplish the work. The contractor shall be evaluated on its ability to provide quality deliverables in an efficient manner.

The Government shall monitor the Contractor’s performance under this contract using the Quality Assurance Surveillance Plan (QASP) developed by the Government.

Deliverable or Service Requirement

Measurement/ Metric

Performance Standards

Acceptable Quality Level

(AQL)

Method of Surveillance

Rating Notes

Para 3.0 Specific Tasks and Para 7.0 Deliverables

Timeliness The contractor completes the assigned task within the time prescribed in para

3.0 and 7.0 as supplemented by

95% COR Tracking and Customer Feedback

2% of the Task Order dollar value shall be deducted from the total firm fixed price for every one (1) business day late, up to a maximum of 10% the PWS contained in each TO.

of the Task Order value.

Unsatisfactory/Poor Performance will be documented in

CPARS.

Para 7.0 Deliverables

Quality The contractor shall provide all complete and accurate deliverables to the government prescribed in para

7.0 as supplemented by the PWS contained in each TO.

No More Than 5 Errors per Sheet

COR Tracking and Customer Feedback

Deliverables received that have more than five (5) errors per sheet will result in rejection of the deliverable as incomplete and returned to the Contractor. MSC shall not inspect the entire deliverable, rather MSC shall identify, if present, the first five errors and return the deliverable to the Contractor. Errors shall be defined as transcription differences between markups and ship check notes and the final deliverable, as well as formatting errors. Each time the deliverable is returned, 2% of the awarded Contract dollar value shall be deducted from the total firm fixed-price for each instance in which a deliverable is determined to be incomplete, up to a maximum (for all instances of returned documents) of 15% of the awarded Contract dollar value.

Unsatisfactory/Poor Performance will be documented in

CPARS.

Para 12.0 Key Personnel Requirements

Contractor Personnel Qualifications

The contractor shall provide personnel with qualifications that meet or exceed those specified in para 12.0.

100% COR Tracking and Customer Feedback

5% of the Task Order dollar value shall be deducted from the total firm fixed price for every one (1) contractor personnel that is un-qualified, up to a maximum of 15% of the Task Order value.

Unsatisfactory/Poor Performance will be documented in

CPARS.

12. KEY PERSONNEL REQUIREMENTS

12.1. Qualification Standards. The Contractor is to provide qualified personnel to perform all contract work and services within specified time frames. Qualification requirements are as follows:

12.1.1. Program Manager (PM). The PM shall have a Bachelor’s degree in engineering or similar technical degree. The PM shall have ten (10) years of engineering management experience or seven (7) years related post-graduate technical experience. The PM shall have one (1) year experience in shipboard maintenance requirements and/or commercial ship repair requirements including American Bureau of Shipping (ABS) and the United States Coast Guard (USCG) requirements and regulations. The PM must have prior experience as a PM or Assistant PM for at least two contracts of a similar nature and size.

12.1.2. Project Manager. The Project Manager shall have a Bachelor’s degree in engineering or similar technical degree. The Project Manager shall have five (5) years of engineering management experience, or three (3) years related post-graduate technical experience. The Project Manager shall have one (1) year experience in shipboard maintenance requirements and/or commercial ship repair requirements including American Bureau of Shipping (ABS) and the United States Coast Guard (USCG) requirements and regulations. The PM must have prior experience as a PM or Assistant PM for at least one contract of a similar nature and size.

12.1.3. Engineer (Field Services & Commissioning). Field Services & Commissioning Engineers shall have a Bachelor’s degree in engineering or similar technical degree. They shall have at least five (5) years of hands on experience in the troubleshooting, repair, and performance of preventive and corrective maintenance on equipment similar in size and service to the GE equipment described in Sections 1 and 2. Engineers shall have three (3) years of experience specifically with the in-port and underway maintenance of shipboard equipment, and one (1) year in commercial ship operations with an emphasis on material readiness and maintenance studies, reliability engineering, and technical data review. They shall have two (2) years of experience with estimating repair cost estimates and writing technical reports. Engineers shall be able to read, write, speak, and understand English fluently.

12.1.4. Engineer. Engineers provided under this contract must have at least five (5) years of hands on experience in the troubleshooting, repair, and performance of preventive and corrective maintenance on equipment similar in size and service to the GE equipment described in Sections 1 and 2. Engineers shall have three (3) years of experience specifically with the in-port and underway maintenance of shipboard equipment. In addition, Engineers shall have two (2) years of experience with estimating repair cost estimates and writing technical reports. Engineers shall be able to read, write, speak, and understand English fluently.

12.1.5. Technical Representatives. Technical Representatives provided under this contract must have at least three (3) years hands on experience in the troubleshooting, repair, and performance of preventive and corrective maintenance on equipment similar in size and service to the GE equipment described in Sections 1 and 2. In addition, Technical Representatives shall have at least one (1) year of experience specifically with the in-port and underway maintenance of ship equipment. The Contractor is to warrant that personnel sent to perform any work under the contract on specific equipment in Sections 1 and 2 are fully qualified to service that specific equipment. Technical Representatives shall be able to read, write, speak, and understand English fluently.

12.2. Subcontracted Personnel. If necessary, the contractor may need to employ Subcontracted

Personnel to assist in completing task orders. All work completed by Subcontracted Personnel shall be supervised onsite by the OEM Prime Contractor, and their work shall be warranted by the OEM Prime Contractor.

13. TRAVEL

13.1. CONUS and OCONUS travel are anticipated under this contract. Travel will occur in accordance with the specific terms of the Task Orders issued under this IDIQ. The Government will award travel on a firm-fixed-price basis.

14. CONTRACT ADMINISTRATION AND DATA

14.1. Functions and Limitations of the Contracting Officer’s Representative (COR): The COR will represent the Contracting Officer in the administration of technical details within the scope of this contract and will manage inspection of all deliverables. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the Contracting Officer or the Government. The COR does not have the authority to alter the Contractor's obligations or change the specifications in the contract or issue Task Orders. If, as a result of technical discussions, it is desirable to alter contract obligations or statements of work, a modification must be issued in writing and signed by the Contracting Officer. The COR is responsible for reviewing invoices submitted by the Contractor and informing the Contracting Officer of areas where exceptions are to be taken. The COR authority is non-delegable. The COR may be personally liable for unauthorized acts.

15. AUTHORIZED CHANGES BY THE CONTRACTING OFFICER

15.1. No order, statement, or conduct of Government personnel who visit the Contractor’s facilities or in any other manner communicates with Contractor personnel during the performance of this Contract shall constitute a change under the Changes clause of this Contract.

15.1.1. The Contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as a part of this Order.

15.1.2. The Contracting Officer is the only person authorized to approve changes in any of the requirements of this Contract and notwithstanding provisions contained elsewhere in this Contract, said authority remains solely the Contracting Officer’s. In the event the Contractor effects any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the Contract price to cover any increase incurred as a result thereof.

16. CONTRACTOR IDENTIFICATION

16.1. Contractor employees must be clearly identifiable while on Government property by wearing appropriate badges.

16.2. Contractor personnel and their subcontractors must identify themselves as Contractors or subcontractors during meetings, telephone conversations, in electronic messages, or correspondence related to this Contract.

16.3. Contractor-occupied facilities (on Department of the Navy or other Government installations) such as offices, separate rooms, or cubicles must be clearly identified with Contractor supplied signs, name plates or other identification, showing that these are work areas for Contractor or subcontractor personnel.

17. LICENSES, PERMITS AND PRECAUTIONS

The Contractor shall, at the Contractor’s expense, be responsible for obtaining any necessary licenses and permits, and for complying with any applicable laws, codes, and regulations, in connection with the performance of work. Further, the Contractor is responsible to ensure that proper safety and health precautions are taken to protect the work, the workers, the public, and the property of others.

18. CONTRACTOR PERSONNEL

The Contractor is hereby advised that some contract requirements may take place at facilities where a visitor security clearance may be required. Therefore, the Government reserves the right to request any appropriate information concerning Contractor personnel as necessary to provide security check and/or clearances to enter such facilities. The Contractor must comply with COMSCINST 5521.1 Series. The level of facility security clearance (FCL) required will be identified at the task order level. If an active FCL is deemed to be needed, a DD 254 will be required. If a Confidential or higher security clearance level is required, the Contractor and their key personnel shall be able to possess the necessary security clearance through the Defense Security Service (DSS). The task order will identify the specific classified material needed to complete the work and the level of classification. If classified information is required, FAR clause FAR 52.204-2 (Security Requirements) will be unilaterally implemented at the task order level.

Before performing any work under this Contract that is classified as Confidential or higher, the Contractor must have the proper Government approved FCL.

All personnel working under this contract must be able to obtain DBIDS Access Card(s) to access certain U.S. Government Installations. NOTE: One DBIDS Access Card does not work for all installations and therefore the process will need to be repeated for access. The Contractor shall work through Contract Officers Representative (COR) to obtain DBIDS Access Cards. Utilizing form DD-5512, the contractor shall start the application process a minimum of 60 Days prior to prospective task order award for U.S.

Nationals and 90 days prior for Foreign Nationals. It is the responsibility of the contractor to ensure all of their individuals have the required credentials and NOT the vessel or Port Engineer. The contractor will be responsible only for those time or schedule delays due to the contractor’s negligence in the application process and that all other impacts will be addressed via FAR 52.212-4, Excusable Delays.

19. PROCEDURES FOR TASK ORDERS

After Contract award, individual task orders will be issued as necessary to support Contract requirements.

The Contractor shall be notified of the services to be performed, either orally or in writing. The Contractor shall respond within the time established by the Government for response (will vary on an Order by Order basis) with a formal quote that identifies the number of labor hours, and travel required to complete the requirements. MSCHQ Contracting personnel will notify the Contractor of the acceptance/rejection of the estimate. The Contractor will be directed to commence work via a Task Order sent from the Contracting Officer or Contract Specialist. The Contractor shall provide notice of acceptance of the Task Order by signing and returning the order to the Contracting Officer or Contract Specialist.

20. INVOICE REQUIREMENTS

The Contractor shall follow WAWF procedures when submitting invoices. Specific WAWF instructions will be included in each TO.

21. CONTRACTOR PAST PERFORMANCE RATING SYSTEM

Past performance information will be collected and maintained under this contract using the Contractor Past Performance Rating System (CPARS). CPARS is a web-enabled application that collects and manages the contractor’s performance information on a given contract during a specific period of time.

22. H-5 MANDATORY ELIGIBILITY FOR CONTRACT AWARD AND INSTALLATION ACCESS

WITHIN USCENTCOM AOR

For performance within the USCENTCOM AOR, after award, at the beginning of each performance period, theHSP, as the prime contractor must certify that they have an acceptable Joint Contingency Contracting System(JCCS) vendor rating.

Failure to be approved in JCCS -- and thereby be eligible for installation access at the prime contractor levels –may render the offeror/HSP ineligible for award or continued performance. Additionally, any firm that is declared ineligible for installation access will be deemed non-responsible until such time as that firm is again deemed eligible by the appropriate access approval authority.

a) U.S. and Coalition Commanders possess inherent authority to maintain law and order, provide security, and impose discipline necessary to protect the inhabitants of U.S. and/or Coalition installations, U.S. and Coalition personnel operating outside of installations, and U.S. or Coalition-funded developmental projects in the entire USCENTCOM AOR. This authority allows commanders to administratively and physically control access to installations and/or project sites, and to bar contractors – including prime contractors, subcontractors at any tier, and any employees, from an installation or site. A commander’s inherent force protection (FP) authority is independent of an agency’s contracting authority, and it may not be superseded by any contractual term or provision.

b) The HSP Prime Contractor/Vendor acknowledges that: submission of a bid, offer, or a proposal;

acceptance of contract award of any type; or continuing effort under any contract that includes this language; requires that the HSP Prime Contractor/Vendor be initially eligible -- and remain eligible during the entire period of contract performance to include any warranty period – for installation access to a U.S. and/or Coalition installation, regardless of whether the performance will take place on or off a U.S. or Coalition installation. As part of the responsibility determination in accordance with FAR Part 9, prior to awarding a contract in support of contingency operations in the USCENTCOM AOR, all contacting activities shall verify that the Awardee has an acceptable JCCS vendor FP rating of “A” or “B”.

c) To be eligible for contract award and installation access, Contractors at all tiers are required to register for installation access in the US Government Information Technology (IT) Joint Contingency and Expeditionary Services (JCXS) system containing the JCCS module and are responsible for keeping the information in this system updated at all times. HSP Prime Contractors or contractors at any tier may verify their registration at https://www.jccs.gov/jccscoe/ by selecting the “Vendors Login” module and logging in with their user name and password. The offeror must be registered, approved, and eligible for installation access prior to award, and remain eligible for installation access for the life of the contract.

d) Installation access determinations arise from the Combatant Commander’s inherent authority and are separate and distinct from any law, regulation, or policy regarding suspension and debarment authority. Contractor queries or requests for reconsideration related to U.S. or Coalition installation base access eligibility must be directed to the authority responsible for base access decisions.

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