Industry Day Flyer Update 3.8.2024-UPDATED.pdf

GAO Information Technology Support Services – Industry Day GAO Overarching TIS Discussion with IT Industry Representatives

Industry Day Announcement

GAO Information Systems Technology Services (ISTS) – Industry Day

GAO Overarching TIS Discussion with IT Industry Representatives

Title of Event: Information Technology Services – Industry Day Audience:

When:

Where:

Technology Information Services Potential Offerors 20 March 2024, 8:30am-12:30pm Virtual

Abstract:

We are pleased to extend an invitation to industry to participate in Government Accountability Office’s (GAO) Information Systems Technology Services (ISTS) upcoming Industry Day event. This event presents a unique opportunity for potential offerors to directly interact with GAO to gain insights into the upcoming Technology Information Services (TIS) solicitation.

The TIS industry day effort is a means of continuing market research to seek industry perspectives on the technical requirements and optimal innovative approaches that will meet ISTS goals outlined in the Performance Work Statement (PWS). As GAO embarks on strategic initiatives to enhance our technological capabilities, we are seeking valuable insights from industry experts and solution providers. GAO aims give industry the opportunity to assist our organization by providing questions, revisions, clarifications, and the best practices necessary to ensure the TIS requirements provide the clarity and information necessary to drive full industry engagement. The TIS industry day also gives vendors the opportunity for engagement with ISTS’s key stakeholders, organizational understanding, information dissemination, and teaming opportunities. The facilitation of an exchange with industry will lay the foundation for collaborative solutions that could enhance the efficiency, effectiveness, and innovation within GAO.

Who should attend?

We welcome any potential offerors who are considering proposing to the TIS solicitation. We look forward to partnering with your company to deliver a broad spectrum of IT services and demonstrate extensive knowledge of evolving technologies, customer experience services and industry best practices. Representatives should be technically savvy, understanding both Industry and GAO’s mission that is outlined in the provided Performance Work Statement.

Industry Day Goals:

• To ensure synergy between GAO and Industry representatives

• Incorporate Industry comments into the RFP development process.

• Communicate interoperability and open standards.

• Communicate program requirement and schedule.

• Gain a better understanding of recent industry development, lessons learned and best practices.

• Provide updates to Industry on future GAO developments.

Industry Day Registration:

All participants are required to register by submitting an email request to Cedric Mitchener, Mitchenerc@gao.gov no later than 3:00pm on March 14, 2024. Please include in your email Subject line “TIS Industry Day Registration”. In the body of the email please submit the attendee/attendees name, phone number, email address, company name, company size (small/large) & socioeconomic category, and IT GWAC schedule information. Please note, companies may have up to two (2) participants.

Only registered participants shall be admitted to industry day.

Platform:

The Industry Day will be conducted via the Zoom application. To connect to the industry day Zoom meeting, participants must first register. Once registered, participants will receive a meeting invitation to the registered email address with options to join via Zoom.

Industry Feedback:

Questions have been provided by GAO requesting industry feedback on best practices, industry standards and solutions which could have bearing on the current requirements. Please provide answers via email no later than 3:00 p.m. EST on March 14, 2024. Answers should be provided by email to Cedric Mitchener (Mitchenerc@gao.gov).

Vendor Questions:

GAO invites vendors to submit questions regarding this requirement. There will be a short questions session during the industry day. All questions and answers will be posted to SAM.gov under a special notice after the industry day.

Industry Day Announcement mailto:Mitchenerc@gao.gov https://nasaenterprise.webex.com/weblink/register/rb9f44c08d165c27a2da0f50649264ec9 mailto:Mitchenerc@gao.gov

Industry Day Announcement

Submission Instructions (for Questions):

Please submit all questions via email to Cedric Mitchener at Michenerc@gao.gov.

Submissions must be received no later than 3:00 p.m. EST on March 14, 2024. Please ensure that the email subject line includes "TIS Industry Day Questions." Responses to questions will be posted via "Special Notice" on SAM.gov.

High-Level Agenda:

• Welcome and Agenda o Rules of Engagement

• TIS Draft Requirements Overview

• Notional Timeline

• --Break--

• Open Forum Questions

• Answer Overview/Next Steps

• Closing Remarks

Point of Contact:

Cedric Mitchener Supervisory Procurement Customer Analyst

(202) 512-7258 mitchenerc@gao.gov mailto:Michenerc@gao.gov mailto:mitchenerc@gao.gov

Industry Day Announcement

GAO Questions:

1. What is industry standard for the remedial on of published documents to ensure 508 accessibility? What are the challenges with the approach?

2. What are the industry standard tools use to remediate published documents to ensure 508 accessibility? Detail your experience with adopting these tools?

3. What tools, workflows and best practices can be used to provide the most efficient remediation on of published documents to ensure 508 accessibility?

a. Detail pain points and lessons learned (resource, time, failures) from pdf and MS Office remediation on.

b. Detail remediation on of Internet published documents; intranet, web applications, internal documents.

4. Share best practices, strategies, processes, and change management utilized to implement enterprise 508 accessibility for internal documents, web applications and intranet. What role does training play? What role does a 508 accessibility coordinator play?