Attachment 1 - Statement of Work (SOW).pdf

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FY24 MAFB SFS NLETS Software Service | Sources Sought Notice
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FY24MAFBSFSNLETS
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This document is a Statement of Work (SOW) for the maintenance and database access of the National Law Enforcement Terminal System (NLETS) for the 42d Security Forces Squadron (42 SFS) at Maxwell Air Force Base (AFB), Alabama.

The SOW outlines the required services, which include providing access to the Alabama Criminal Justice Information Center (ACJIC), National Crime Information Center (NCIC)/Interstate Identification Index (III), Terrorist Screening Database (TSDB), and National Sex Offender Registry (NSOR) for the 42 SFS. The contractor shall provide NLETS software, ALEA desktop workstations, and a dedicated circuit to support 101+ users. The services shall be provided for a period of five years, from May 1, 2024 to April 30, 2029. The contractor must provide all necessary software/hardware updates, maintenance, and standard commercial warranties at no additional cost to the government.

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STATEMENT OF WORK

Maintenance and Database Access of National Law Enforcement Terminal System

Maxwell AFB, Alabama

1.0 PURPOSE. To provide access to Alabama Criminal Justice Information Center (ACJIC), National Crime Information Center (NCIC)/Interstates Identification Index (III), Terrorist Screening Database (TSDB) and National Sex Offender Registry (NSOR) for the 42d Air Force Security Forces Squadron (42 SFS).

2.0 DESCRIPTION OF SERVICES.

2.1 National Law Enforcement Terminal System (NLETS) Software

2.1.1 Provide access to ACJIC for authorization to the NCIC database for vetting requirements through III, NSOR, and TSDB as well as any wants/warrant

2.1.2 All required software/hardware updates and maintenance shall be provided by the

Alabama Law Enforcement Agency (ALEA) or by an ACJIC certified on-site technician

2.1.3 Shall be accessible on three (3) ALEA Desktop Workstations

2.1.4 Shall support 101+ users

2.2 ALEA Desktop Workstations

2.2.1 Provide one (1) additional ALEA Desktop Workstation. 42 SFS currently houses two (2) ALEA Desktop Workstations at Maxwell AFB for a total of three (3) ALEA Desktop Workstations.

2.3 Dedicated Circuit

2.3.1 Provide streamlined, protected research through the FBI Database for all designated

ALEA Desktop Workstations

3.0 STANDARD WARRANTY. The contractor shall provide any Original Equipment Manufacturer (OEM) standard commercial warranty applicable to the products being purchased at no additional cost to the Government.

3.1 Prior to project acceptance, the contractor shall provide the customer with all manufacturer warranties as needed for any component incorporated into this project such as equipment manuals, literature, CDs and DVDs and other documentation on all equipment and software.

3.2 Prior to project acceptance, the contractor shall provide written procedures, points of contact within company, and required information for all warranty services prior to project acceptance. This information shall include written confirmation of the warranty period, phone numbers and contact information/procedures for technical support, troubleshooting assistance, and replacement of faulty equipment and software.

4.0 GENERAL INFORMATION. Items must be brand new. Refurbished items are not authorized.

5.0 LOCATIONS OF SERVICE.

5.1 Building 943 on Maxwell AFB

5.2 Building 518 on Maxwell AFB

5.3 Building 834 on Gunter Annex

6.0 PERIOD OF PERFORMANCE. Contractor shall provide services for five (5) years; from 01

May 2024 to 30 April 2029.

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