FY24 Zeutschel Scanner Maintenance PWS.pdf

Performance Work Statement For

Annual Preventative Maintenance and Repair Services for Zeutschel OS Q1 High Performance Color Scanners with Bi-Directional Scanning

1.0 INTRODUCTION

The National Service Center (NSC) recently purchased two (2) Zeutschel OS Q1 High Performance Color Scanners with Bi-Directional Scanning in June 2022. The scanners will need annual preventative maintenance for the hardware and software as well as repairs as needed. The fixed price contract is for a twelve (12) month base period plus two (2) one-year option periods.

1.1 Background:

National Tracing Center requires onsite maintenance for the following Zeutschel Scanners Configuration:

(1) Zeutschel OS Q1 Zoom High Performance Bi-Directional Color Scanner with optical zoom A1-A2 (Kit 1)

Universal-Overhead Scanner for books, newspapers and large documents

- Scanner stand unit for easy interchanging of all document tables

- Scan head incl. Camera-Link and Frame grabber-Card

- Scan mode 96 Bit Color / 16 Bit Grey

- Resolution up to 600 ppi / 9 LP

- Focused LED light system

- Foot switch for exposure

FADGI 3 and 4* Compliant

(2) Book cradle OT 180 H 35 XL, with self-opening glass plate and black book plates, max.

book thickness 35 cm

(3) Perfect Book 4.0 - Patented 3D Scan Technology for perfect book curve correction Automatic page finding/recognition, masking of the pages without frame and edge, precise book curve finding, with incline book position, book curve correction, DE skewing by means of 3D surface with two camera systems, finger removal

(4) OmniScan 12 Basic Software – Fast and easy scan, rescan and saving of all license-free file formats via (2) adjustable masks

(5) Software Module Imaging Kit

(6) Software Module Multithread, for higher productivity

(7) Software Module OCR

Model Number: OSQ1, Serial Numbers: 63602 & 63772, Qty. 2

2.0 BASIC REQUIREMENTS

2.1 Annual Preventative Maintenance

2.1.1 Provide annual on-site preventative maintenance for hardware and software in accordance with manufacturers’ specifications for the Zeutschel OS Q1 High Performance Color Scanners with Bi-Directional Scanning.

2.1.2 Annual preventative maintenance shall be coordinated with the NSD Point of Contact or their designated representative.

2.1.3 Preventative maintenance shall be completed on all scanners within 10 business days of the coordinated start date.

2.1.4 Routine updates to software shall be provided immediately after release. Pertinent software licenses will be renewed annually.

2.1.5 Vendor shall submit a report for each scanner to the NSD Point of Contact outlining the work completed, including any repairs or software upgrades that were required. The report shall be submitted within 14 business days after completion of the annual preventative maintenance work.

2.2 Service Calls and Repairs

2.2.1 Perform onsite and offsite repair work in accordance with manufacturer’s specifications for the Zeutschel OS Q1 High Performance Color Scanners with Bi-Directional Scanning.

2.2.2. In the event of a scanner malfunction, the vendor will be notified by the NSD Point of Contact or their designated representative. The vendor shall respond via telephone or email to the NSD Point of Contact or designated representative within 8 business hours after receipt of notification.

2.2.3 The vendor shall arrange to service the scanner within 5 business days after receipt of notification. All onsite and offsite repair work shall be coordinated with the NSD Point of Contact or their designated representative.

2.2.4 Repair work shall be completed within 2 business days of the coordinated start date.

2.2.5 Vendor shall submit a report for each scanner to the NSD Point of Contact outlining the repairs completed. The report shall be submitted within 14 business days after completion of repair work.

2.2.6 The NSD Point of Contact or designated representative will test the full functionality of the repaired scanners to determine if it is operating according to the manufacturer’s specifications.

The testing will be conducted within 2 business days after receiving the vendor’s report of repairs completed.

Acceptance of repair work is contingent on full functionality of serviced equipment.

2.3 Parts

2.3.1 If additional parts are required, Vendor shall notify the NSD Point of Contact before incurring additional expenses. If, after determination by Vendor and NSD, parts are required at additional cost, Vendor will ship parts within 16 hours.

3.0 Place of Performance

3.1 Annual preventative maintenance and repair services will be performed on site.

3.2 All services will be performed during the regular business hours listed for each site listed below, excluding Federal holidays.

National Service Center (NSC) Archives and Records Administration at College Park Address: 244 Needy Road, Martinsburg, WV 25405

Regular core business hours: Monday through Friday 8 a.m. to 5 p.m.

The NSC Point of Contact for this order is:

Name: TBD Phone: TBD Email: TBD

4.0 Period of Performance

The period of performance will be:

Base Year: September 1, 2024 – August 31, 2025 Option Year 1: September 1, 2025 – August 31, 2026 Option Year 2: September 1, 2026 – August 31, 2027 Option Year 3: September 1, 2027 – August 31, 2028 Option Year 4: September 1, 2028 – August 31, 2029

5.0 Tasks and Deliverables

The deliverables are discussed in paragraph 2.0 above.

5.1 No transportation or travel expenses will be paid

5.2 Vendor must accept direct deposit for payment. Vendor must be registered with the System for Awards Management.