FY23_PWS_-_Septic_and_Vault_Pumping_Service.docx

PERFORMANCE WORK STATEMENT (PWS)

for

Pump Vault Toilets and Septic Systems at HAVO

JAN 18, 2023

Prepared by National Park Services (NPS) Hawaii Volcanoes National Park (HAVO)

1.0 DESCRIPTION OF SERVICES

1.0.1 BACKGROUND

Hawaii Volcanoes National Park (HAVO) on the island of Hawaii is located 30 miles from Hilo and 96 miles from Kailua-Kona off Highway 11. Visitation to the Park is approximately 1.5 million visitors per year. Septic system routine services will be needed approximately 3-4 times a year for KVC, Jaggar and Thurston Lava Tube depending on use. Other septic systems may need to be pumped 0-2 times per year totaling an estimated 65,000 gallons of sewage. The park expects the requirement to be approximately 2-4 trips during the year for approximately 27,000 gallons of sewage.

1.0.2 OBJECTIVES

The contractor shall provide labor, travel, equipment, tools and material to pump the septic and vault toilets or raw sewage and debris at HAVO per NPS, State and County regulation. The contractor is responsible for ensuring each site is clean and fit for public use prior to departure.

1.1 SCOPE

The contractor shall service sixteen (16) septic systems and Eleven (11) vault toilets located within HAVO. Disposal of waste shall be the responsibility of the contractor and must comply with all State, County and EPA ordinances.

Vault toilets and septic system may be located in congested, highly visited areas, and services must occur during times to minimize impact to visitors, therefore scheduling must be coordinated with the Contracting Officer Representative (COR) to ensure minimum impact to visitors.

1.1.1 TASKS

The Park will notify the contractor when pumping is needed for a specific vault toilet. The contractor shall respond within 72 hours of request. The NPS/government will check and inspect for sludge or scum level in septic tanks and vaults. If pumping is determined to necessary, the park will contact the contractor to pump. Specific locations requiring service and approximate amounts for vault toilet pumping are to be determined depending on use.

1.1.1.1 SEPTIC SYSTEM

Maintain small residue of sludge in tank to provide for seeding for the biodegrading process. contractor shall remove scum layer, floating debris, liquid and sludge from the bottom. contractor shall also clean out effluent filters located at pit outlet (filters are accessible from manhole).

The contractor shall thoroughly clean and disinfect all contaminated areas resulting from the pumping process. Either sweep or wash all waste that is deposited on the concrete surrounding the manhole cover, back into the vault if possible. The area must be cleaned and disinfected per NPS sewage clean up guidelines as follows in Section 1.1.2 of this PWS. Clean thoroughly around the manhole cover area and replace the cover. (The manhole cover must fit with an airtight seal so that the venting process of the vault toilet is not interfered with.)

1.1.1.2 VAULT TOILET

When level is at a depth of two feet, the park will contact the contractor to pump all sewage liquid, semi-liquid, solid waste matter; remove all debris and any other refuse found in vault toilets.

Extra caution shall be taken to prevent waste spillage onto the interior floor and wall surface while removing debris and while pumping. The toilet paper dispenser and toilet riser shall be protected from damage and the toilet paper shall be covered with a waterproof material prior to removing debris or, pumping, in order to prevent the paper from being contaminated.

The contractor shall thoroughly wash, disinfect, and dry the toilet riser, seat and cover before the contractor leaves the work site. Remove the waterproof covering that was protecting the toilet paper and make sure the paper did not get contaminated. If the paper did get contaminated, the contractor shall notify the COR. The door handles or knobs shall also be disinfected and dried before the contractor leaves the job site.

During the final cleanup, the interior floor surface and any wall surface that was contaminated by waste shall be thoroughly disinfected. Each unit shall be available for immediate use after pumping and final cleanup. The contractor shall not leave any toilet location until final cleanup is accomplished.

1.1.2 RAW SEWAGE SPILL NOTIFICATION & CLEAN UP GUIDANCE

1.1.2.1 RAW SEWAGE SPILL NOTIFICATION

a. All raw sewage spills and overflows require a verbal notification within one business day to the Superintendent, Occupational Health and Safety office, and the Public Health Consultant (PHC). The NPS Unit Manager is responsible for notifying State and local authorities.

b. Any raw sewage spills or overflows exceeding 1,000 gallons require a written follow-up report within two working days to the Park Superintendent, PHC, Primacy Agency (usually the State/Local Health Authority) and anyone else the NPS Unit Manager deems necessary.

c. In the event of a fish kill, immediately notify the appropriate divisions within the park as well as the appropriate primacy department/division/agency. Provide updates as needed.

d. When leaving a message please provide your name, return phone number, location of spill/overflow (include cross streets and nearest address), rate of flow, volume, surface water bodies impacted, agencies that have responded if known, cause of spill and the repair and cleanup actions undertaken.

e. If there are known downstream drinking water sources all potentially affected individuals and system operators should be contacted of spills that may affect their water quality. The written report shall include all of the above information and the duration of the incident, size of the affected area, and the agency contacts made during the notification. Also, provide a detailed description of the repair and cleanup actions taken, and a statement on what steps will be taken to minimize/prevent a spill or overflow recurrence.

1.1.2.2 DRY WEATHER CLEANUP & POSTING

a. Post sign(s) warning the public of the release with at least the wording of "raw sewage." Restrict public access to spill affected area. The public should be advised of the potential health risks and warn them not to enter the affected area.

b. Health warnings shall remain posted until PHC and/or Primacy Agency authorizes their removal or sampling results indicate that there is no risk to human health.

c. Contain and divert the flow to the nearest sanitary sewer or collect with a vacuum truck.

d. After the flows have been stopped and repairs made, rake or vacuum up raw sewage solids. The solids should be bagged and disposed of in a landfill. Workers must wear appropriate PPE (disposable gloves, disposable Tyvek suits, rubber boots, face shield or splashguard) and thoroughly wash off after clean-up has been completed.

e. Flush the affected area with clean water and divert runoff into the nearest sewer. If there is potential human contact to the raw sewage, such as a campground, the affected area should be roped-off and quarantined until the park/PHC/Primacy Agency deems it is safe. Treatment of the site may include dusting of granular HTH or the application of a weak anhydrous lime/water mixture. However, the general use of disinfectants is not recommended for all raw sewage spills due to potential toxicity to fish and wildlife. Contact the PHC for more information.

f. Sampling should be conducted upstream and downstream in receiving water per Primacy Agency requirements. If there are no Primacy Agency requirements, samples should be analyzed for fecal coliform.

1.1.2.3 WET WEATHER CLEANUP & POSTING

The same as Dry Weather Cleanup & Posting, flushing with water and sampling may be omitted if storm water flow is high and sampling is impractical.

2.0 SERVICE SUMMARY:

The contract service requirements are summarized in the performance objectives below. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS provides information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

Approximately 2-4 trips during the year for approximately 27,000 gallons of sewage for vault toilets.

100% Inspection

1.1.1.2

100% Inspection

2.1 CONTRACTOR’S QUALITY CONTROL

The contractor shall develop and maintain a quality program to ensure the services described by this PWS are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2.0, Service Summary.

2.2 QUALITY ASSURANCE

The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The contractor shall provide work schedules to the Contracting Officer’s Representative (COR) in accordance with paragraph ????? of this PWS. The COR may inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

2.3. PERFORMANCE ASSESSMENT

2.3.1 PERIODIC VALIDATIONS

The COR will periodically employ a “spot check” style performance assessment based on the Contractor’s performance schedule. Additional validations will be conducted on a scheduled basis and the COR, in coordination with the CO, will establish the validation frequency (e.g., daily, weekly, monthly, quarterly, semi-annual, or annually), which may be adjusted based on quality trends.

2.3.2 UNSATISFACTORY PERFORMANCE.

Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the COR. Any failure to meet a performance threshold in the Service Summary (SS) where zero (0) defects are permitted will trigger an immediate Progress Meeting, as prescribed in paragraph 2.4. Any failure to meet a performance threshold established in the SS where one (1) or more defects is permitted during a one-month period shall result in a warning letter or letter of concern from the CO. Failure to meet any combination of performance thresholds for two successive months will trigger an immediate Progress Meeting, as prescribed in paragraph 2.4. If unsatisfactory performance continues additional escalation actions may be triggered, to include those remedies described in paragraph 2.5, Government Remedies.

3.0 CONTRACTOR PERSONNEL

3.0.1 CONTRACT MANAGER

The contractor shall establish a contract manager or alternate(s) that can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to discuss contract related matters. The contractor shall provide the CO the telephone number(s) where performance validation results and complaints can be reported. This information will be kept updated by the contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

3.0.2 CONTRACTOR PERSONNEL APPEARANCE

Contractor personnel shall present a neat appearance. contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection. All contractor personnel shall always be fully clothed while performing the services of this contract. "Fully Clothed" is deemed to mean that a shirt (or T-shirt), trousers, closed-toe shoes and personal protective equipment, if required, shall always be worn. Tact, diplomacy, and courtesy shall always be used during contact with the community.

3.0.3 EMPLOYEE RESTRICTIONS

The Government is authorized to restrict employment under the contract of any contractor employee or prospective contractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

4.0 GENERAL INFORMATION

4.1 DAYS AND HOURS OF OPERATION: Hawaii Volcanoes National Park

The requirement is to service sixteen (16) septic systems and Eleven (11) vault toilets located within the Hawaii Volcanoes National Park

The contractor shall perform the required services during regular park business hours, Monday-Thursday, from 6:00 a.m. to 4: 30p.m HST. Other accommodations for high visitors use may be requested.

Example Language:

The contractor shall perform the required services during the following hours:

Sunday: No work will be performed on Sundays Monday: 6:00 a.m. to 4:30 p.m. HST Tuesday: 6:00 a.m. to 4:30 p.m. HST Wednesday: 6:00 a.m. to 4:30 p.m. HST Thursday: 6:00 a.m. to 4:30 p.m. HST Friday: No work will be performed on Fridays Saturday: No work will be performed on Saturdays

4.2 HOLIDAYS & CLOSURES

No work shall be performed on Holidays. contractor shall make every effort to schedule work on days other than those noted below.

Independence Day

5.0 INSTALLATION ACCESS REQUIREMENTS

5.1 WORK RESTRICTIONS & RESOURCE PROTECTION

The NPS is the steward of unique resources found within the national parks. The NPS is committed to protecting natural, cultural, historical, archaeological, and other resources found within the parks and the adjacent lands.

5.1.1 General:

The contractor shall comply with the following work restrictions:

1. Prevent damage to natural surroundings.

2. Provide temporary barriers to protect existing trees, tree roots, plants, grass areas and lawns that are directly impacted by construction operations.

3. Do not fasten ropes, cables, or guys to existing trees, rock outcrops, or other natural features.

4. Do not remove, injure, or destroy existing trees, tree roots, or plants without approval by the Contracting Officer or unless it’s explicitly required in the contract documents.

5. If a tree, tree branch, root, or mass of vegetation is preventing the contractor from completing the work, notify the Contracting Officer immediately for a determination. Trees may need to be surveyed by park staff for bird nests prior to removal, and tree removal / trimming may be subject to additional restrictions if project is in Hawaiian hoary bat habitat.

6. Carefully supervise the excavation, grading, filling, equipment movement, and other construction operations near trees and tree branches to prevent damage.

5.2 DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT OR VEGETATION

Damages to government buildings, equipment, or vegetation are addressed in FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation. The contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the contractor shall replace or repair the damage at no expense to the Government.

5.3 SAFETY REQUIREMENTS AND REPORTS

The contractor shall perform work in a safe manner as required by the Occupational Safety and Health Administration’s (OSHA) requirements. The contractor shall immediately provide a verbal report to the CO and COR for each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

5.4 INVASIVE SPECIES PREVENTION

a. General: The introduction of non-native species including invasive weeds and plants; invasive pests such coqui frogs and frog eggs, little fire ants (LFA), and insects including termites; other vertebrae species such as rats, mice, and reptiles; and diseases such as Rapid ‛Ōhi‛a Death (ROD) spread through contaminated soil can threaten the park’s rare and endangered plants and animals or can create new populations of non-native species not traditionally found in the park. Ensure all vehicles, equipment, machinery, cutting tools, base yards, staging areas, materials, material packaging, material deliveries, material storage, and personal protective equipment (PPE) are clean and free of invasive weeds and plants, invasive pests, and ROD spread through soil.

b. Vehicles, Equipment, & Machinery: In order to prevent the spread of invasive species, the contractor shall comply with the following:

7. Vehicles, equipment, and machinery must be thoroughly pressure washed and visibly free of dirt, mud, plant debris, and invasive pests. Areas of particular concern include bumpers, grills, hood compartments, under the battery, wheel wells, undercarriage, cabs and truck beds.

8. The interior and exterior of vehicles, equipment and machinery must be free of rubbish. The interiors of vehicles and the cabs of machinery must be vacuumed clean. Floor mats must be sanitized with a solution of >70% isopropyl alcohol or a freshly mixed 10% bleach solution.

9. All vehicles, equipment, and machinery shall park on pavement and not under trees (where possible).

10. All vehicles, equipment, and machinery will be subject to inspection by NPS personnel.

11. All vehicles, equipment, and machinery that do not pass inspection will be turned away. The vehicle will not be allowed into the park for at least 48 hours.

12. All vehicles, equipment, and machinery leaving the park for any reason must be cleaned prior to re-entry into the park and will require re-inspection.

13. All vehicles, equipment, or machinery being stored at a private residence are to be kept in a pest free area, preferably in a garage, on pavement, and not under trees. Such vehicles, equipment, or machinery will be subject to additional inspection.

5.5 SPECIAL PANDEMIC PROCEDURES

Special Pandemic Procedures may be required by the State and Federal Government. To obtain the most up to date guidance, please contact the COR or CO for the most up to date procedures.

6.0 INVOICING & PAYMENT

Invoicing and payment requests must be submitted electronically through the U. S. Department of the Treasury's Invoice Processing Platform System (IPP) located at www.IPP.gov. Payment will be made based on actual weights that are recycled or disposed.