FY23 25 ISO Contractors Scope of Work and Cost draft update 5 9 2022 Draft.docx
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- ISO 9001 FY 23-25 Service
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UNCLASSIFIED
U.S. Army Corps of Engineers Kansas City District Statement of Work For
ISO 9001:2015
Procuring a Certification Body May 2022
1.0 Scope
1.1 Objective
Acquire contractor services, where the contractor is accredited as a Certification Body, to certify that the U.S. Army Corps of Engineers, Kansas City District activities to include Project Management, Planning, Engineering and Design; and Construction Management functions comply with ISO 9001:2015 standards. The primary service the Certification Body provides is a team of certified auditors, including a certified lead auditor, to conduct audits.
1.2 U.S. Army Corps of Engineers, Kansas City District Information The U.S. Army Corps of Engineers, Kansas City District has responsibility for mission execution for civil works, military, environmental, and emergency response programs.
The District’s Mission statement is:
The U. S. Army Engineer District, Kansas City, plans, manages and executes civil works, military, environmental, and emergency response programs within assigned areas of responsibility to support the nation's military and engineering needs.
Since 1907, the District has provided a full range of professional services for planning, design, remediation, and engineering.
The U.S. Army Engineer District Headquarters Office at Kansas City, MO has the following Divisions and ranges of personnel to which the quality management system applies:
Kansas City District Headquarters Offices and Construction Division Remote Offices 601 E. 12th St, Kansas City, MO 64106 Engineering Division – 207 Project, Planning & Programs Management Division – 176 Construction Division and Remote Offices – 85
2.0 References
ISO 9001:2015 Quality Management Systems-Requirements ISO 19011:2018 Guidelines for Quality and/or Environmental Management Systems Auditing
3.0 Description of Supplies/Services
The Contractor shall perform the following tasks:
3.1 Audits
Audit scheduling will be coordinated between the contractor and the Kansas City District Quality Manager, through the Contract Officer Representative (COR), at times or intervals specified for each audit. A multi-site sampling plan shall be used.
The quality management system to be audited for ISO 9001:2015 certification is located at the Kansas City District Headquarters Offices, 601 E. 12th St, Kansas City, MO. However, comprehensive verification of the effective implementation of some quality management system procedures shall require remote site visits to locations where work is being performed. These remote sites include the following:
Construction Division Remote Area Offices (as of 4/27/2022)
Ft. Leonard Wood Area Office, MO – 41 15961 Minnesota Ave. Bldg. 2204, Ft. Leonard Wood, MO 65473
Ft. Riley Area Office, KS – 28 Bldg. 408 Pershing Court, Ft. Riley KS 66442
Kansas City Area Office – 15 12500 E. 40 Hwy, Independence, MO 64055
3.1.1 First Year Performance Requirements (CLIN 0001)
Document Review - Quality Manual and Procedures Off-Site Review (Levels 1 and 2): The ISO Registrar shall provide off-site review services for the Kansas City District Corps of Engineers’ Project Management, Planning, Engineering and Construction Business and Quality Procedures Manual for compliance to ISO 9001-2015 standards. The registrar shall provide review findings to Kansas City District’s management.
Re-certification Audit – Contractor shall provide renewal audit services and ISO registrar certification for the period FY-23, FY-24 and FY-25. Audit the Kansas City District Quality Management System for continued compliance with ISO 9001:2015 standards.
Renewal Audit Scheduling, Reporting, Review, and Decision: The ISO Registrar shall provide for scheduling, reporting, review, and decision for the renewal audit/certification. The registrar shall provide Kansas City District’s management with an overview of the renewal audit/certification results. The ISO Registrar shall conduct the onsite renewal audit of the quality management system for compliance with ISO 9001-2015 for the Kansas City District’s Project Management, Planning, Engineering and Design and Construction management functions located at the Kansas City District Headquarters Offices, 601 E. 12th St, Kansas City, MO.
Certificate (Accreditation Mark-ANAB or equivalent as identified in Para. 4.1): Upon confirmation of the renewal audit/certification findings, the ISO Registrar shall provide the appropriate document that certifies the Kansas City District’s Project Management, Planning, Engineering and Design and Construction management functions are in compliance with ISO 9001-2015. In accordance with ISO 17021 Section 8.2.3 a., the ISO 9001 certification document shall identify Kansas City District Headquarters Offices, 601 E. 12th St, Kansas City, MO as the geographic location for the certified quality management system.
Progress Payments shall be made upon demonstration of successful delivery of each CLIN in accordance with 52.212-4. All actual expenses for travel, labor, lodging, per diem, printing, mailing and related costs incurred in the performance of renewal and surveillance audits should be included within each associated CLIN.
3.1.2 Second Year Performance Requirements will consist of the following Audit: (CLIN0002) 1st Surveillance Audit - Audit the Kansas City District Quality Management System for continued compliance with ISO 9001:2015 standards.
The ISO Registrar shall conduct an annual surveillance audit to confirm the Kansas City District’s Project Management, Planning, Engineering and Design and Construction management functions’ continued compliance with ISO 9001-2015 requirements.
In the event of a transition of ISO 9001 Standards to a new version, any Transition Assessment will be included in one or more Surveillance Assessments.
Surveillance Reporting and Review: The ISO Registrar shall provide for reporting and review of the audit findings from the annual surveillance audit. The registrar shall provide Kansas City District’s management with an overview of the annual surveillance audit results.
Surveillance Audit Accreditation Mark – ANAB or equivalent as identified in Para. 4.1: Following each surveillance audit, the ISO Registrar shall provide the appropriate document that certifies the Kansas City District’s Project Management, Planning, Engineering and Design and Construction management functions’ continued compliance with ISO 9001-2015.
Progress Payments shall be made upon demonstration of successful delivery of each CLIN in accordance with 52.212-4. All actual expenses for travel, labor, lodging, per diem, printing, mailing and related costs incurred in the performance of renewal and surveillance audits should be included within each associated CLIN.
3.1.3 Third Year Performance Requirements will consist of the following Audit:
(CLIN 0003)
2nd Surveillance Audit - Audit the Kansas City District Quality Management System for continued compliance with ISO 9001:2015 standards.
The ISO Registrar shall conduct an annual surveillance audit to confirm the Kansas City District’s Project Management, Planning, Engineering and Design and Construction management functions’ continued compliance with ISO 9001-2015 requirements.
In the event of a transition of ISO 9001 Standards to a new version, any Transition Assessment will be included in one or more Surveillance Assessments.
Surveillance Reporting and Review: The ISO Registrar shall provide for reporting and review of the audit findings from the annual surveillance audit. The registrar shall provide Kansas City District’s management with an overview of the annual surveillance audit results.
Surveillance Audit Accreditation Mark – ANAB or equivalent as identified in Para. 4.1: Following each surveillance audit, the ISO Registrar shall provide the appropriate document that certifies the Kansas City District’s Project Management, Planning, Engineering and Design and Construction management functions’ continued compliance with ISO 9001-2015.
Progress Payments shall be made upon demonstration of successful delivery of each CLIN in accordance with 52.212-4. All actual expenses for travel, labor, lodging, per diem, printing, mailing and related costs incurred in the performance of renewal and surveillance audits should be included within each associated CLIN.
4.0 Contractor Qualification
4.1 The Contractor shall be an accredited ISO 9001:2015 Registrar accredited by the ANSI-ASQ National Accreditation Board (ANAB) or an equivalent accrediting body that is certified by the International Accreditation Forum (IAF) with an identified main scope of Management System Certification conforming to ISO/IEC 17021:2015 and ISO 9001 Quality Management System certification scope codes to include both Code 28 for Construction and Code 34 for Engineering Services. Names and resumes of proposed auditors shall be submitted for review in association Evaluation Criteria item number 3 of section 4.3 below.
4.2 Auditors shall be full time employees of the registrar.
4.3 Contractor selection shall be accomplished in accordance with the following Evaluation Criteria Selection Summary Table:
Evaluation Criteria
| 1 |
| Contractor’s previous experience as an auditor/registrar for ISO 9001 with the U.S. Army Corps of Engineers, other Department of Defense agencies, or Governmental agencies |
| 2 |
| Past performance with Project Management, Planning, Engineering and Design; and Construction Management functions: |
| 3 |
| Qualifications of proposed audit personnel: |
a. Proposed auditors’ previous experience as an auditor/registrar for ISO 9001 with the U.S. Army Corps of Engineers, other Department of Defense agencies, or Governmental agencies
b. Proposed auditors’ previous experience as an auditor/registrar for ISO 9001 for Project Management, Planning, Engineering and Design; and Construction Management functions
| 4 |
| Responses to items listed in the Contractor Qualification and Work Requirements sections of this SOW along with applicable documentation may include copy of accreditation certificate, customer satisfaction surveys, resumes, etc. |
| 5 |
| Price |
5.0 Work Requirement
This is a fixed price contract. All expenses related to fulfilling this contract are to be included in the fixed price of the contract by line item.
5.1 The ISO 9001:2015 Recertification audit at Kansas City District (CLIN 0001) is to be completed prior to May 25, 2023.
5.2 SERVICE DELIVERY SUMMARY
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
| Performance Objective |
| SOW Para. |
| Performance Threshold |
| Method of Assessment |
| Remedy |
| Schedule Audit Date |
| 3.1, 5.1, 6.1 |
| No more than one (1) customer complaint |
| 100% inspection per occurrence |
| Re-performance shall take place within 24 hrs. |
| Audit Schedule |
| 3.1, 5.1, 6.1 |
| No more than one (1) customer complaint |
| 100% inspection per occurrence |
| Re-performance shall take place within 24 hrs. |
| Audit Plan |
| 3.1, 5.1, 6.1 |
| No more than one (1) customer complaint |
| 100% inspection per occurrence |
| Re-performance shall take place within 24 hrs. |
| Audit |
| 3.1, 5.1, 6.1 |
| No more than one (1) customer complaint |
| 100% inspection per occurrence |
| Re-performance shall take place within 24 hrs. |
| Audit Report |
| 3.1, 5.1, 6.1 |
| No more than one (1) customer complaint |
| 100% inspection per occurrence |
| Re-performance shall take place within 24 hrs. |
6.0 Deliverables
6.1 Audits
6.1.1 First Performance Year
For the Document Review and Re-certification Audit: a) Audit date: The ISO 9001:2015 Recertification audit at Kansas City District (CLIN 0001) is to be completed prior to May 25, 2023. Schedule audit date. b) Audit schedule. c) Audit plan. d) Audit. e) Audit report. After successful completion of the Re-certification Audit: ANSI-ASQ National Accreditation Board (ANAB) accreditation mark and certificate, or equivalent accreditation mark and certificate as identified in Paragraph 4.1.
6.1.2 Second Performance Year
For the 1st Surveillance Audit: a) Schedule audit date. b) Audit schedule. c) Audit plan. d) Audit. e) Audit report.
6.1.3 Third Performance Year
For the 2nd Surveillance Audit: a) Schedule audit date. b) Audit schedule. c) Audit plan. d) Audit. e) Audit report.
UNCLASSIFIED
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