Functional-Requirements_2026-08-06.xlsx

This is a functional requirements document for the City of Pittsburgh's Department of Public Works, detailing specifications for a resident-facing recycling engagement and analytics application. The project seeks a mobile and web-based platform to support waste and recycling education, engagement, and outreach. The City of Pittsburgh's Office of Management and Budget is soliciting qualified vendors to provide either a city-branded or non-branded solution. Key mission-critical requirements include displaying curbside collection calendars with local schedules, enabling residents to set reminders for trash and recycling pickups, providing the ability to search across 400+ materials and 15,000+ terms, displaying nearby recycling drop-off stations with hours and event details, delivering mobile and web experiences, customizing branding with seamless integration into existing municipal websites, enabling administrators to manage and update "What Goes Where" rules in real time, allowing admins to schedule notifications and educational content via dashboard, and providing real-time analytics on material searches, user engagement, and contamination. The vendor must also supply customer success support and marketing assets.

Highly desirable capabilities that strengthen the proposal include leveraging image recognition for identifying items via photo upload, delivering onboarding surveys and interactive lessons, hosting recycling games for habit-building, allowing residents to report missed collections and concerns, enabling residents to schedule bulk item pickups and make payments online, and tracking community performance and usage trends. The document defines various designation levels for vendor responses, including core capabilities delivered natively at no additional cost, configurable options, customization requirements that add cost, and third-party integrations. No pricing information, contract term length, renewal options, set-asides, incumbent vendors, response dates, or funding sources are specified in this functional requirements document.