FSS_SOW_v3.pdf

Statement of Work (SOW)

Treasury Forfeiture Fund Financial and Data Analysis Support Services

United States Department of Treasury

Treasury Executive Office for Asset Forfeiture

Treasury Forfeiture Fund

1 Background

The mission of the Treasury Forfeiture Fund (TFF) is to affirmatively influence the consistent and strategic use of asset forfeiture by participating agencies to disrupt and dismantle criminal enterprises.

The TFF is administered by Treasury Executive Office for Asset Forfeiture (TEOAF), which is part of the Office of Terrorism and Financial Intelligence (TFI). The TFI marshals the department's intelligence and enforcement functions with the twin aims of safeguarding the financial system against illicit use and combating rogue nations, terrorist facilitators, weapons of mass destruction proliferators, money launderers, drug kingpins, and other national security threats.

The TFF is the receipt account for deposit of non-tax forfeitures made pursuant to laws enforced or administered by its participating Treasury and Department of Homeland Security (DHS) agencies. The Fund was established in 1992 as the successor to what was then the Customs Forfeiture Fund. The TFF participating agencies are:

• Treasury o Internal Revenue Service – Criminal Investigation (IRS-CI)

• DHS

o U.S. Customs and Border Protection (CBP) o U.S. Immigration and Customs Enforcement (ICE) o U.S. Secret Service (USSS) o U.S. Coast Guard (USCG)

The TFF is a special fund. Special funds are federal fund collections that are earmarked by law for a specific purpose. The enabling legislation for TFF (Title 31 U.S.C. 9705) defines those purposes for which Treasury forfeiture revenue may be used. In addition to the agencies listed above, the funds can be allocated to other law enforcement entities that do not have forfeiture authority, such as financial Crimes Enforcement Network (FinCEN), Federal Law Enforcement Training Center (FLETC), Alcohol and Tobacco Tax and Trade Bureau (TTB), and possibly any other federal law enforcement agencies

As the administrator for the TFF, TEOAF performs the following functions:

• Promotes the use of proceeds from asset forfeitures to fund programs and activities aimed at disrupting criminal enterprises and enhancing forfeiture capabilities;

• Manages TFF revenues to cover the cost of asset forfeiture program;

• Promotes financial stability and vitality of TFF; and

• Identifies and addresses program risks.

There are three sections within TEOAF: Property Oversight and Contract Management (Property), Strategic Planning and Analysis, and Financial Management and Operations (FM&Ops). FM&Ops contains four main programs:

• Finance Program – The Finance program is responsible for all aspects of budget, financial reporting, internal control and audit. The Finance Program includes the allocation and expenditure of funds in support of the seizure and forfeiture programs of the participating law enforcement agencies as well as allocation and reimbursement to these agencies for expenditures incurred in support of their respective seizure and forfeiture programs.

• Equitable Sharing Program – The purpose of the Equitable Sharing Program is to enhance cooperation amongst federal, state, local and tribal law enforcement by provide valuable additional resources to state and local law enforcement agencies. The program is governed by the Guide to Equitable Sharing for State, Local, and Tribal Law Enforcement Agencies issued conjointly by Treasury and the Department of Justice (DOJ).

• Refund Program – The Refund program supports TFF’s mission to compensate victims of crime where authorized, and to return property to innocent owners.

• Joint Operations Program – The Joint Operations program oversees the allocation, obligations, and payments of overtime salaries, travel, fuel, training, equipment and other related costs of state and local law enforcement officers that are incurred in a joint law enforcement operation with a TFF participating agency.

The Assistant Director for Performance, Improvement and Evaluation (PIE) is responsible for working across TEOAF’s workstreams including with the Chief Financial Officer and the four programs mentioned above to analyze data, evaluate the delivery of service, and recommend and pursue improvements to TEOAF financial services. This work includes integration, implementation and enhancement efforts related to the systems developed by Treasury Office of Chief Information Officer (OCIO) to manage the four programs above.

2 Objective

The Treasury Executive Office for Asset Forfeiture (TEOAF) migrated its accounting and financial services from the National Finance Center (NFC) of the U.S. Customs and Border Protection (CBP) to the Administrative Resource Center (ARC) shared servicing platform for financial management of the Bureau of the Fiscal Service (BFS). TEOAF requires guidance and support as they navigate use of the new ARC system. Under this new shared servicing relationship, ARC will require TEOAF to execute numerous activities that were previously handled by TEOAF’s prior financial services provider, the Customs and Boarder Protection (CBP), comply with new processes as required by ARC, and successfully execute and comply with Federal Government reporting requirements such as the DATA Act.

3 Scope of Work

Contractor shall provide guidance and support to the Treasury Executive Office for Asset Forfeiture (TEOAF) as they navigate use of the new ARC system.

TEOAF requires unique, specialized, and timely post migration support in a number of areas including interface support; data analysis and reconciliation; process and procedure documentation; issue resolution; and solution engineering and implementation. These services will ensure TEOAF’s post migration period to ARC is a success by allowing TEOAF to achieve a seamless migration to the new ARC processes and enabling TEOAF to continue to achieve its Treasury forfeiture program mission.

4 Types of Work to be Performed

The contractor shall work with the Assistant Director for PIE and staff to analyze data, evaluate the delivery of service, and recommend and pursue improvements to TEOAF financial services. The contractor shall furnish the necessary personnel to perform the tasks outline below.

4.1 Interface Support

• Assist in transforming data from TEOAF’s subledger systems into the correct format to send to ARC (e.g., Joint Operations Accounting System (JOAS)) interface).

• Assist in delivering data from TEOAF subledger systems to ARC.

• Develop and maintain interface and transformation processes.

• Recommend improvements or enhancements to TEOAF’s interfaces and corresponding subledger systems to efficiently and effectively transform and deliver data to ARC.

4.2 Data Analysis, Reconciliation, and Compliance

• Support reconciliations (e.g., monthly, quarterly, annual, etc.) between TEOAF’s subledger systems (e.g., JOAS, Automated Transaction and Asset Management System (ATAMS), etc.) and the ARC Oracle Financial System.

• Support analysis and tracing of converted and legacy data.

• Assist in defining performance metrics for program and financial operations.

• Develop and support the implementation of dashboards for TEOAF to assess the performance of

TEOAF’s program and financial operations at regular intervals.

• Perform data analysis on TEOAF Program operations to identify areas for improvement and provide recommendations to better service delivery to TEOAF’s customers.

• Perform data analysis on TEOAF Financial operations and provide recommendations to TEOAF staff to improve financial oversight.

• Support external reporting activities such as DATA Act reporting.

4.3 Process and Procedure Documentation

• Develop and maintain future state process flow charts and standard operating procedures to assist TEOAF to understand ARC’s new processes and processes previously performed by TEOAF’s prior Financial Service Provider.

• Support meetings with ARC post-migration implementation to ensure proper communication of current and future state processes.

• Gather system configuration and/or specialized requirements utilizing ARC templates and procedures for new processes or changes to existing processes.

• Obtain buy-in from stakeholders for changes to processes.

4.4 Issue Resolution

• Identify, assess, troubleshoot, and prioritize process and system issues in a post-ARC implementation environment.

• Review and achieve buy-in from TEOAF stakeholders regarding resolution of issues.

• Provide recommendations for resolution of issues.

4.5 Solution Engineering and Implementation

• Develop new processes, or solutions to resolve issues, proactively support TEOAF operations, and streamline operations.

• Implement solutions to improve the efficiency and effectiveness of TEOAF programmatic and financial operations.

5 Labor Categories

5.1 Project Manager

Professional holding a Bachelor’s and 10+ years of relevant experience, managerial, functional and technical, in the following subject areas:

• Business process improvement

• Performance assessment

• Operations improvement

• Financial management and planning

• Financial system migration

• Program management

• TEOAF’s legacy SAP data

• TEOAF’s JOAS ATAMS data

Successful candidates must have a strong background in program/project management, project design and execution, documentation, quality assurance of deliverables, and the financial management and administration of projects; as well as leadership, communication skills, broad software skills and the ability to execute high level written communications and documentation.

Technical experience specific to financial system migrations: experience migrating financial systems, project management, communications and change management, business process engineering and service selection, data management, policy and procedure development, training, and other system analyses.

5.2 Business Systems Analyst

Professional holding a Bachelor’s and 5+ years of relevant experience, functional and technical, in the following subject areas:

• Business process improvement/automation

• Business system/data analysis

• Financial system migration

• Financial management and planning

• Operations improvement

• Program management

• TEOAF’s legacy SAP data

• TEOAF’s JOAS ATAMS data

Successful candidates must have a strong background in business system analysis, business process reengineering, requirements gathering, system testing, operations and maintenance; as well as leadership, communication skills, and the ability to execute high level written communications and documentation.

Technical experience specific to financial business systems: experience migrating financial systems, business process reengineering and automation, and software programming languages such as (SQL, HTML, and VBA)

5.3 Data Engineer

Professional holding a Bachelor’s and 5+ years of relevant experience, functional and technical, in the following subject areas:

• Database design, development, maintenance, and administration

• System/data analysis

• Data/Database languages

• Business Intelligence/reports

• TEOAF’s legacy SAP data

• TEOAF’s JOAS ATAMS data

Successful candidates must provide database design, development, administration and software application implementation support; designs and write codes for data solutions; develops and implements data management strategies; coordinates and manages information management solutions;

analyses business intelligence data and designs and generates reports; as well as communication skills, and the ability to execute high level written communications and documentation.

5.4 Solution/Software Architect

Professional holding a Bachelor’s and 5+ years of relevant experience, functional and technical, in the following subject areas:

• Business system/data analysis and modeling

• Data/Database languages

• Solution architecture

• TEOAF’s legacy SAP data

• TEOAF’s JOAS ATAMS data

Successful candidates must have a strong background in reviewing customer requirements and defining every aspect of a solution to meet the customer or project/program needs; publishing and presenting design reports; identifying areas for improvement in current systems; auditing database functions;

designing and developing new software products or major enhancements to existing software;

addressing problems of systems integration, compatibility, and multiple platforms; performs feasibility analysis on potential future projects to management; as well as communication skills, and the ability to execute high level written communications and documentation.

6 Performance Requirements Summary (PRS)

Required Service Performance Standards Acceptable Quality Levels

Method Of Surveillance

Incentive (Negative) (Impact on Contractor Payments)

Transform Feeder System Data to Provide to ARC

Generate Interface Files

Generates files and provides to other TEOAF Contractors or ARC according to agreed upon interface schedule (e.g., daily, bi-weekly, weekly, monthly, etc.)

100% Lack of ARC Oracle system generated confirmation files

Contractual remedies

Communicate effectively with TEOAF Management, COR and Staff

Effective Communication

Replies to email requests for activity or work product within 24 business hours

100% Files review, periodic, random, observations

Contractual remedies

Meeting Minutes Provides meeting minutes and provides to meeting recipients within 48 business hours

100%

Files review, periodic, random, observations

Contractual remedies

Provide Technical Assistance to TEOAF Management, COR, and Staff

Financial and Data Analysis Support Services

Key personnel or their representative attends all Financial Service and Data Analysis related meetings with TEOAF stakeholders and regularly provides technical assistance as it relates to improving financial services and data analysis. Addresses questions or requests from the Government within 5 business days.

100%

Files review, periodic, random, observations

Contractual remedies

7 Period of Performance

A five (5) year period of performance is contemplated for this award. The period of performance shall consist of a one (1) 12-month base period with four (4) 12-month option periods which may be exercised annually.

8 Place of performance The Contractor shall provide personnel on site at TEOAF Headquarters in Washington, D.C. Metro Area to provide support services. It may be possible for other Contractor employees providing technical support to work off-site located throughout the United States. The Contractor shall identify all personnel and their locations. Place of performance may include but is noted limited to: the TEOAF office;

participating agency headquarters and field offices; property storage facilities; sub-contractor’s offices;

seizure site locations, and other government approved locations. It is possible for contractor employees to telework should the need arise. All telework employees under this contract must receive written approval to telework by the Contracting Officer Representative (COR) and the Contracting Officer (CO) prior to engaging in telework.

9 Key Personnel

(a) The Contractor’s Project Manager is designated as “Key Personnel”.

(b) The Contractor shall use the key personnel set forth in its price for performance of the effort set forth under the contract. In the event that one or more of the personnel are not available, or become unavailable, the Contractor shall furnish substitute personnel of equal or superior relevant skills, which substitutions shall be subject to approval by the COR/CO.

(c) Substitution of Key Personnel –

(1) The Contractor shall assign to the contract those persons whose resumes were submitted with its offer who are necessary to fill the requirements of the contract. No substitutions shall be made except in accordance with this clause.

(2) The Contractor shall not allow key personnel substitutions during the contract performance period unless the Contractor promptly notifies the CO, with a copy to the COR, and provides the information required by paragraph (3) below. All proposed substitutions must be submitted, in writing, at least fifteen (15) working days in advance of the proposed substitutions to the CO, and provide the information required by paragraph (3) below.

(3) All requests for substitutions must provide a detailed explanation of the circumstances necessitating the proposed substitutions, a complete resume for the proposed substitute, and any other information requested by the CO needed to approve or disapprove the proposed substitution. All proposed substitutions must have relevant qualifications that are equal or superior to the qualifications of the person(s) to be replaced. The CO, or an authorized representative, will evaluate such requests and promptly notify the Contractor of approval or disapproval thereof.

(d) During the contract performance period, any substitution or replacement of key personnel must be proposed by the Contractor and authorized by the CO in advance of such actual substitution or replacement.

10 Travel

Travel may be required throughout the U.S., including but not limited to TEOAF offices; participating agency headquarters and field offices; property storage facilities; sub-contractor’s offices; seizure site locations, or the ARC headquarters in Parkersburg, WV.

Travel requirements will be identified upon request by the COR. Travel requirements may also be identified during the course of this contract. These requirements may be identified by the Government or by the Contractor. If the Contractor identifies a requirement for travel within the scope of the contract, the Contractor shall submit to the COR a request for approval for such travel. All travel shall be in accordance with the approved government Federal Travel Regulations.

11 Personnel Security The provisions listed below apply to the Contractor and any subcontractors the Contractor may employ during the course of this contract.

This Contract requires a final, favorable Tier 4/BI investigation prior to beginning work.

Contractors are required to comply with the Treasury Directive P 15-71, Treasury Security Manual in the handling, protection, and safeguarding of government information in their possession. The TD P 15-71 will be followed as it specifies Treasury-specific personnel, physical, industrial and information security policy, processes and requirements that apply to this contract.

General Security:

Department of Treasury, otherwise known as the Department, retains the right to request removal of Contractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government. Lack of the ability to obtain or maintain the required investigation level is included in the reasons the Department may remove a contractor employee. The reason for removal shall be documented in writing by the Contracting Officer.

Additionally, the Contractor must notify the OSP of all terminations/resignations within 24 hours of occurrence. When and if such removal occurs, the Contractor is responsible for assigning qualified replacement personnel in a timely manner or ensuring that performance of the contract is not adversely affected. The Contractor shall return all Departmentally issued identification cards, building passes, keys, and any other government issued material of those terminated employees to the COR. If government issued material is not available to be returned, a report must be submitted to the COR referencing the number, name of individual to whom it was issued, the last known location, and disposition of the items. Failure to return government materials may result in remedial actions against the contractor. Contractor personnel shall visibly wear Departmentally issued identification badges when working in Government facilities. If any current or prospective employee is found to be ineligible for access to Government facilities or information by the Department, the COR will notify the contractor that the employee shall not continue to work or to be assigned to work under the contract. The Department may require drug screening for probable cause at any time. The contractor must also ensure that, prior to the end of the contract, all Departmental information, systems and equipment is returned to the appropriate Department personnel. All contractors must be vetted and approved by OSP prior to beginning work on any portion of this contract.

Any employee assigned to support the Department shall comply with Personal Identity Verification One and Two (PIV-1, PIV-2) requirements as described in Homeland Security Presidential Directive 12 (HSPD- 12), “Policy for a Common Identification Standard for Federal Employees and Contractors,” and “Federal Information Processing Standard 201, Personal Identity Verification Standards for Federal Employees and Contractors,” dated August 2013. T4/High Risk contract employees must be a U.S. Citizen.

Contractor personnel will have access to Department facilities, information and equipment limited to that which is needed to perform contract scope.

The Contractor shall provide the CO the name of all entities to be used as subcontractors for each type of work to be performed prior to performing any work under this contract in accordance with the FAR Subpart 44.2. The Government reserves the right to accept or reject any subcontractors proposed.

Contractors should not serve as the escort for their subcontractors or for any other contractor; escorts used should be Departmental Federal employees.

The Contractor is responsible for obtaining the approval of the CO prior to release of any information received or generated under the contract per 48 CFR 252.204-7000. The CO should complete this item as required by internal agency directives to direct the prime contractor to the appropriate office that has public release authority. Prime contractors should serve as focal point for their subcontractors’ public release requests and refer them to the CO. SBU (also known as Controlled Unclassified Information (CUI)) must be protected in accordance with EO 13556, 32 CFR 2002 (full implementation expected to be reached in November 2018), and Treasury Security Manual (TD P 15-71). For Official Use Only must be protected in accordance with the providing Agency’s directives. Data contained within all Department computer systems are governed by Agency Security Regulations as well as the Federal Privacy Act of 1974. Contractor personnel assigned to this project will be held accountable for adherence to these regulations. If the security classification or security requirements are changed by the Government subsequent to the date of this Contract, and if the changes cause an increase or decrease in security costs or otherwise affects any other term or condition of this Contract, any resulting financial burden will be the sole responsibility of the Contractor.

Contractors and their subcontractors must perform all initial, annual, contemporaneous, specialized and termination training required per Department guidance and TD P 15-71 as appropriate for their position.

This is in addition to any training their company requires them to have.

Per the TD P 15-71, the Contractor shall report to the COR within 24 hours any adverse information coming to its attention concerning employees working under this contract, to include loss or suspension of favorable adjudication, or security issues involving the scope being completed for the contract.

Reports based on rumor or innuendo should not be made. The subsequent termination of an employee does not obviate the requirement of the contractor to submit this report. The report shall include each employee’s name, social security number, and the adverse information. The Contractor shall also report within 24 hours any event the Contractor becomes aware of that would be deemed a potential security incident, violation or any compromise involving Treasury systems, material, or data or systems with Treasury material or data on them. The Contractor shall comply with all Federal laws and regulations regarding computer security, information security and privacy.

While the Contractor’s personnel are at the government facility, the Contractor is responsible for compliance with all laws, rules, and regulations governing conduct with respect to security – not only as they relate to its employees and agents, but also to other personnel who are government employees or agents of the government and to property at the site regardless of ownership. While on government premises and in possession of government property, the Contractor is responsible for such property and any damages or compromise thereto by Contractor’s employees. The Contractor and its employees shall exercise the utmost discretion in regard to all matters relating to their duties and functions, and in the safeguarding of pre-decisional or sensitive information (privacy, etc.) from inadvertent release. At the completion of the contract vehicle, the Contractor shall send a written notice from the authorized principle of the company attesting that all file records pertaining to this contract in possession of the Contractor was destroyed.

The contractor will avoid any improprieties located in FAR Part 3 and 52.203-16 regarding gratuities, kickbacks, conflicts of interest and other ethics issues.

Work on this contract may require personnel to have access to private information covered by the Privacy Act, Title 5 of the U.S. Code, Section 552a (in addition to other types of non-public information).

All Contractor personnel shall adhere to the requirements of the Privacy Act as well as any applicable Department or Federal rule/regulation regarding private information or other types of non-public information.

As a condition for access for Government-Owned Systems and data, all Contractor personnel must pass background investigations in accordance with OMB Circular A-130 which requires screening of all individuals involved with sensitive applications or data in Federal automated information systems.

Contractor will abide by requirements set forth in the applicable guidance for the protection of unclassified information. If Contractor fails to follow requirements above, this may result in revocation of favorable public trust adjudication for offending employees and potential negative actions against the contract vehicle itself.

Per FAR 52.222-54, the contractor is required to comply with enrollment and verification requirements for all contractors except those previously verified by acceptable means.

The contractor agrees and understands that the latest version (if superseded) of the U.S.C., CFRs, Executive Orders, Treasury policies and all other government issued documents that are referenced above will be followed.

Contractor shall also adhere to all Health and Safety Requirements for those working in Government buildings or in off-site government locations. Prevailing Health and Safety protocols issued by Treasury shall be followed to ensure health and safety compliance.