STATEMENT_OF_WORK_FOR_MARKO_SNACK_BAR.doc

STATEMENT OF WORK

OPERATE GREEK FOOD SNACK BAR CONCESSION

1.0 In exchange of exclusive right to operate a Greek Food snack Bar at the flight line controlled by the LBV Club, the concessionaire agrees to and understands the following:

1.1 Food Operation - The Concessionaire shall operate a Greek Food Snack Bar in Area F (Flight Line). The Concessionaire shall sell Italian/Greek foods and breakfast foods i.e. Continental breakfast and typical American breakfast to authorized patrons for consumption on the premises or carryout. Alcoholic beverages are not authorized for sale. The food and beverage menu shall be approved by the Contracting Officer and the Business Support Flight Chief.

1.1.1 Concessionaire shall operate the concession from 0630 to 1530 hours Monday through Friday, closed on American holidays. The Concessionaire is expected to operate the Snack Bar 50 weeks throughout the calendar year. Vacation period of maximum two weeks are authorized. The Concessionaire shall coordinate closure of the Snack bar for vacation with the LBV Club Manager and provide the LBV Club Manager a minimum of two month written notice. If business hours and days of operation need to be changed to meet the needs of the customers, the Concessionaire and the NAFI will determine if a contractual modification of the duty hours needs to be implemented. The Contracting Officer has final approval to change operating hours. No change may take place without written authorization from the Contracting Officer. Menu items shall be priced by the Concessionaire, reviewed by the Business Support Flight Chief and approved by the Contracting Officer. The Concessionaire shall post a price list in a conspicuous place. The Concessionaire shall submit any requests for proposed additions, deletions, or changes to the original price list to the LBV Club Manager for coordination. The Contracting Officer’s written approval is required prior to change. If a change to either prices or hours of operation is granted, the concessionaire shall post the change in a conspicuous place for a minimum of 15 days PRIOR to implementing such change.

1.1.2 Supply purchase, storage and delivery - The Concessionaire shall provide his/her own subsistence. Any products stored by the NAFI on behalf of the concession are not covered by the NAFI insurance. The Concessionaire is required to provide insurance coverage for these products.

1.2 The LBV Club shall provide at no additional cost to the Concessionaire:

1.2.1 Space for the operation of this concession;

1.2.2 Existing lighting fixtures;

1.2.3 Electricity, water, drainage, heat;

1.2.4 Trash collection;

1.3. The LBV Club Manager will provide a current dishonored check listing for check cashing use. The Concessionaire is responsible for payment to the NAFI for any dishonored check accepted by the Concessionaire from individuals on the dishonored checklist.

1.3 Concessionaire shall provide all electrical equipment required for making Coffee Bar drinks. The concessionaire shall also provide all necessary materials, labor and equipment to transform current space into a casual trendy snack bar operation.

1.3.1 The Concessionaire may change or improve the interior décor of allocated space at his/her expense. Any interior change shall be coordinated with and approved by the LBV Club Manager and Contracting Officer or authorized representative prior to implementing such change.

1.3.2 The Concessionaire shall conduct a site survey to determine the renovations required for the specialty equipment. The Concessionaire shall provide detailed specific electrical requirements to the LBV Club Manager for local Civil Engineering approval and must comply with all applicable codes and approval channels.

1.3.3 Equipment - The Concessionaire shall furnish all equipment required to support the Concessionaire’s operation. The Contractor shall be responsible for repairs to, or replacement of, the Concessionaire’s equipment. The Concessionaire may install equipment based on availability of adequate electrical power supported by electricity furnished to the facility.

1.3.4 Commercial Telephones. The Concessionaire shall be responsible for any costs associated with the installation and operation of a commercial telephone.

1.3.6 Fixtures, inventory and other installed equipment identified in the contract as “concessionaire own” shall remain the property of the Concessionaire.

1.4 The Concessionaire shall utilize existing customer comment program. The LBV Club Manager will brief the Concessionaire on customer comment program prior to the first performance day.

1.5 The Concessionaire shall provide and use a cash register. All sales shall be rung up in full view of the customer. The register shall be equipped to expend a customer receipt and maintain a journal tape. All prices will be posted in US Dollars. The Concessionaire shall provide a minimum of $100.00 change fund to operate the sales activity.

1.6 The Concessionaire shall conduct cash counts of sales at the close of business each day and all cash receipts will be placed in a safe provided by the NAFI. All paperwork shall be reviewed and audited by the LBV Club Manager or his/her authorized representative a minimum of once per week. The Concessionaire is responsible for all cash receipts until such time as they are turned over to the NAFI representative for deposit.

1.7 The Concessionaire shall meet as needed with the LBV Club Manager to discuss the concession operations and contract performance.

1.8 Concessionaire personnel shall meet security standards and have a favorable police background check prior to working in the concession. This requirement applies to present and future employees performing work under this contract on US facilities or in US controlled areas. Failure to submit required information, obtain required documentation, or obtain necessary clearances shall result in the exclusion of employees from work sites or US controlled areas until appropriate clearance and documentation is obtained. The Concessionaire shall employ responsible personnel who are qualified to perform and speak English. All employee costs, expenses and benefits must be undertaken at the expense of the Concessionaire.

2.0 Sanitation and safety requirements - All service personnel, facilities, machines, equipment and apparatus used in the preparation, production, processing, handling, storage or delivery of food and drink products shall meet the sanitary standards prescribed by the NAFI, Public Health and bacteriological requirements established by current directives. The LBV Club Manager, upon request, will furnish copies of applicable directives to the concessionaire. The Concessionaire must comply with all Base Safety and Fire Department directives.

2.0.1 The Concessionaire’s personnel and facility are subject to inspection by Medical and Safety teams without advance notice.

2.0.2 The Concessionaire shall comply with the Italian Union Safety Regulations to the extent that they are not in conflict with local military regulations.

2.0.3 The Concessionaire shall comply with fire protection and prevention regulations and fire defense plan prescribed for this facility. A copy of the regulation and plan is on file with the LBV Club Manager. The Concessionaire shall not store highly flammable materials within Government buildings or concession premises. Prior to opening of the Snack bar the LBV Club Manager will brief the Concessionaire on fire protection and prevention regulations.

2.1 Insurance - the Concessionaire shall, at his/her own expense, procure and maintain during the performance period insurance of at least the minimum of EURO 511,000 for bodily injury and death, and EURO 255,000 for property damage. The Concessionaire shall provide evidence of such an insurance policy within 10 calendar days after award notification.

2.2 The Concessionaire and service staff shall be fluent in conversational English, i.e. service staff be able to take orders and answer questions.

EVALUATION:

The Government will award a concessionaire contract from this solicitation to the responsible Contractor whose offer conforming to the solicitation will be the most advantageous to the Government, remuneration and other factors considered. The following factors will be used to determine the best value to the Government.

1. Remuneration

2. Technical capability

3. Menu items, menu prices

To facilitate evaluation of the above factors, the Contractor is required to provide the following with the offer:

(1) For evaluation for remuneration, the Contractor is required to provide the following:

PERFORMANCE PERIOD

MINIMUM PERCENTAGE

PROPOSED PERCENTAGE

31 August 2014 – 31 August 2016 20% of Gross sales per month __________% of Gross sales

(2) For evaluation of technical capability, the Contractor shall present proof of business registration with local Italian Administration and Tax Office having jurisdiction over the business prior to award. The concessionaire shall also submit documentation describing its experience as a company or corporation or by its employees or personnel they have retained in performing as a concessionaire or in the local food service industry. The minimum acceptable experience for this solicitation is proof that management shall have had at least thirty six (36) months experience within the last five (5) years as a Concessionaire or in the local food service industry.

(3) Menu prices must be competitive with local prices including prices on the military installation.

SITE VISIT

A site visit has been scheduled for 16 APRIL 2014 at 10 :00 a.m. hours, where prospective contractors may inspect the area where services are to be performed and to satisfy themselves as to the general and local conditions that may effect the cost of performance of the contract, to the extent such information Is reasonably obtainable. Under no circonstance will a failure to inspect the site constitue grounds for a claim after the award of the contract.