Form B TECHNICAL RESPONSE RFP 10_20.xlsx
XLSX spreadsheet 24 KB Posted
- Attached to
- MBTA Lease & Service of Transit Bus Tires, and, Inspection, Servicing & Cleaning of Used Bus Wheels
- Solicitation number
- BD-19-1206-40000-40000-47352
- Issued by
- Suffolk County, Massachusetts
About this file
This document is a Request for Proposal (RFP) from the Massachusetts Bay Transportation Authority (MBTA) for the lease and service of transit bus tires, as well as the inspection, servicing, and cleaning of used bus wheels. The contract covers the pickup, rehabilitation, and re-delivery of refurbished tire and wheel assemblies, including emergency services and disaster planning. Bidders must provide details on their experience, operational processes, personnel, training, facilities, and delivery capabilities. Tire and wheel performance characteristics, rehabilitation procedures, and inspection processes must also be addressed. The RFP requires bidders to provide reporting, warranty terms, and communication plans. The contract term is not specified.
Pricing and cost-related information is not provided in the RFP. The document does not mention any set-asides, incumbents, or funding sources. Bidders must demonstrate their advantage over competitors through the use of discrete methods, tools, processes, and any corresponding proprietary information.
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FORM B Technical Response
| RFP 10-20 FORM B: Technical Response | |
| Respond to all questions within the cells in the column to the right. There is a 1,500 character limit per answer. If the answer exceeds 1,500 characters the cell will automatically turn red. Answers beyond 1,500 characters are unacceptable. | |
| Management & Operations | RESPOND BELOW |
| Provide a high-level summary of Bidder's experience working with a Transit Authority similar or greater in scale to the MBTA. List the services you provide to these entities. | |
| Describe your operational process for the pickup, rehabilitation, and re-delivery of refurbished tire and wheel assemblies. As an attachment, provide a sample month day-to-day schedule of tasks and completion times. | |
| New Vendors: Describe your plan to manage the MBTA's transition from the Incumbent's services. As an attachment, provide a sample two-month day-to-day schedule of tasks and completion times. | |
| List key management personnel and their experience. | |
| List key technician personnel and their experience. | |
| What are your technical training procedures for key personnel? List all training modules and the corresponding training time for each module. | |
| What are your safety training procedures for key personnel? List all training modules and the corresponding training time for each module. | |
| How do you ensure that tires are safe for employees to maintain and use throughout the entire product lifecycle? | |
| Where is/are the facilities that will service the MBTA? | |
| What is the square footage of the facility? | |
| What are the hours of operation of the facility? | |
| How many MBTA road-ready tires and wheel assemblies will be stored at the facility? Include facility capacity information. | |
| How many service technicians would be dedicated to MBTA work in the proposed facility? | |
| For each proposed service technician dedicated to MBTA work: as an attachment, include a one-page sample month schedule with technicians and their corresponding tasks for all ten (10) MBTA garages. | |
| How will you support the need for emergency pickups and deliveries? | |
| How will you ensure that the minimum emergency stock levels are maintained? | |
| What is your operational plan in the event of an unforseen disaster (ie natural disaster that renders the MBTA Subway system inoperable)? Provide a high-level seven-day action plan. | |
| Provide three (3) references with contact information for work similar in scope and scale. | |
| What is advantageous about your operations and management plan over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Subcontractors | |
| List any and all subcontractors to be used in performance of any work pertaining to the full scope of this contract. | |
| For each subcontractor, describe how the subcontractor ensures the quality of their own work and operations. | |
| Describe how you manage subcontractor performance to ensure the quality of their work and operations. | |
| In the event that a critical subcontractor goes out of business or terminates your relationship, what are your remedy actions? Provide discrete examples of subcontractor scenarios (wheel refinishers, inspection subcontractors, etc) | |
| What is advantageous about your subcontracting relationships and procedures over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Tire & Wheel Information | |
| What makes your tires the best choice for the MBTA? Include any methods, tools, processes, and any corresponding proprietary information. | |
| What other entities similar in scope currently use your tires? | |
| What is your relationship with Wheels Now! and Accuride brand wheels? Include operational experience with the brands, transaction volume, and current or tentative contractual arrangements. | |
| Are you including RFID capabilities in your tires? If so, include sensor and module reliability statistics. As an attachment, include portfolio examples of deployments with fleets similar in size and scope to the MBTA. | |
| Provide the annual estimated rate of wear of your tires (in 1/32" increments) for tire size: 305/70R22.5 | |
| Provide the annual estimated rate of wear of your tires (in 1/32" increments) for tire size: 315/80R22.5 | |
| How reliable are your tires? As an attachment, include reliability statistics for every type of tire damage (curb, direct, puncture, etc). | |
| How well are your tires suited for extreme heat and cold? As an attachment, include heat and cold tolerances and describe the corresponding impact on tire performance. | |
| How smooth of a passenger ride do your tires offer? As an attachment, include bus stability statistics in 10 psi increments for 305/70R22.5 tires. | |
| How smooth of a passenger ride do your tires offer? As an attachment, include bus stability statistics in 10 psi increments for 315/80R22.5 tires. | |
| As an attachment, provide handling data for tire size: 305/70R22.5 | |
| As an attachment, provide handling data for tire size: 315/80R22.5 | |
| As an attachment, provide braking statistics for tire size: 305/70R22.5 | |
| As an attachment, provide braking statistics for tire size: 315/80R22.5 | |
| As an attachment, provide the estimated schedule of psi loss (in five (5) psi increments) for both new and rehabilitated 305/70R22.5 tires on a six-wheel New Flyer Diesel ECD "D40 LF" bus. Assume a continuous bus load of eighty (80) passengers for twelve (12) hours daily on Greater Boston roads in thirty-two (32) degrees Fahrenheit weather. Indicate the length of time from "optimal psi" to "not road worthy". | |
| As an attachment, provide the estimated schedule of psi loss (in five (5) psi increments) for both new and rehabilitated 315/80R22.5 tires on a ten-wheel Neoplan "AN460LF" bus. Assume a continuous bus load of one-hundred (100) passengers for twelve (12) hours daily on Greater Boston roads in thirty-two (32) degrees Fahrenheit weather. Indicate the length of time from "optimal psi" to "not road worthy". | |
| Provide tire traction data that is adjusted for New England weather conditions (rain/snow/sleet etc) for tire size 305/70R22.5 | |
| Provide tire traction data that is adjusted for New England weather conditions (rain/snow/sleet etc) for tire size 315/80R22.5 | |
| How many accidents have your tires been involved in over the past two (2) years? As an attachment, include discrete accident statistics and summaries of any fatalities. | |
| What is advantageous about your reporting process over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Rehabilitation | |
| What is your experience with the rehabilitation of bus tire & wheel assemblies? Include volume statistics and the length of any subcontractor relationships. | |
| How do you rehabilitate bus wheels? Describe your process. Describe any subcontractor procedures and processes that are unique to your operation. | |
| What is your process for rehabilitating bus tires? Describe the process and procedural elements that are unique to your operation. | |
| What procedural and technological elements are in place to prevent fraud? For example: Re-supplying used tires that have been rehabilitated to look new in appearance and marking the tires as "new". | |
| In the event that the MBTA has audited your rehabilitation process and deemed your processes non-compliant, inconsistent, and/or unreliable; what are your remedy actions? | |
| Review the following sample scenario: Two separate MBTA garages are each expecting deliveries of forty (40) rehabilitated tire and wheel assemblies on Friday at 6:00AM. The first garage is expecting a standard delivery. The second garage is expecting an emergency delivery. Upon arrival at both garages, the garage foremen have deemed all the wheels non-compliant with the 3.5mm powder coating requirement. As an attachment, describe your remedy actions for both garages in this sample scenario. | |
| What is advantageous about your rehabilitation process over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Tire Inspection | |
| Provide a high-level summary of your tire inspection process. | |
| How do your technicians perform tire inspections? Include relevant tools and technology used to perform inspections. | |
| How many tire and wheel assembly inspections can each of your technicians perform in a typical eight hour period? Provide the minimum number and average number. | |
| What criteria do you use to determine and evaluate technician performance? | |
| How will you ensure that tire inspections are performed reliably? | |
| How will you ensure that tire inspections are performed properly? | |
| In the event that a technician(s) is unable to arrive at MBTA facilities to perform inspections due to an unforseen circumstance, what is your contingency plan? | |
| How will you ensure that every bus tire and wheel is inspected every 60 days? | |
| How will you ensure that the pace of inspection with respect to the 60-day fleet inspection process is neither front-loaded nor back-loaded? | |
| How will you provide updates on the status of the 60-day fleet inspection process? | |
| In the event that the MBTA has audited your tire inspection process and deemed your processes non-compliant, inconsistent, and/or unreliable; what are your remedy actions? | |
| What is advantageous about your tire inspection process over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Refinished Wheel Inspection | |
| Provide a high-level summary of your refinished wheel inspection process. | |
| How do your technicians perform wheel inspections? Include relevant tools and technology used to perform inspections. | |
| What criteria do you use to determine and evaluate wheel technician performance (or lack thereof)? | |
| How will you ensure that wheel inspections are performed reliably? | |
| How will you ensure that technicians are performing wheel inspections properly? | |
| In the event that the MBTA has audited your wheel inspection process and deemed your processes non-compliant, inconsistent, and/or unreliable; what are your remedy actions? | |
| What is advantageous about your refinished wheel inspection process over that of a competitor? Include any discrete methods, tools, processes, and any corresponding proprietary information. | |
| Delivery | |
| How will you manage the MBTA's delivery requirements? | |
| What locations will you deliver from? | |
| What process and technology will you use to manage MBTA orders? | |
| Describe your vehicle fleet. Include the number and type of vehicles you will use. | |
| How do you prevent damage to tires and wheels during transport? | |
| What is advantageous about your delivery process over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Reporting | |
| Do you provide electronic access to reports? As an attachment, include and describe any screenshots of any user interfaces that would be advantageous for MBTA personnel. | |
| Will you provide real-time reporting? If not, on what frequency and timing are reports updated? | |
| How will you aggregate tire and wheel data for the purpose of reporting? Describe the systems and processes you will use. | |
| How will you track bus tires and wheels for the purpose of reporting? | |
| How will you ensure the integrity of the tire tracking data? | |
| How will you ensure that complete reports are submitted on schedule? | |
| What reporting mechanisms do you have in place to ensure the safety of wheels and tires for bus operators and riders? | |
| As an attachment, provide samples of the following 9 reports: Fleet Inspection Status Report, Vehicle Inspection Report (per vehicle), Summary of Individual Tire Inspections, Summary Tire Inspection Issues, Immediate Action Summary Report, Red Tag Report, Repeat Offender Report I, On-Site Tire Inventory Reconciliation Report, and Master Tires & Wheels Inspection Report. | |
| What is advantageous about your reporting process over that of a competitor? Include discrete methods, tools, processes, and any corresponding proprietary information. | |
| Tire and Wheel Warranty Terms | |
| What is covered by your warranty? | |
| What is not covered by your warranty? | |
| What is the warranty length of coverage? | |
| What are the warranty remedies (ie repairs, replacements, and/or refunds)? | |
| How are warranty remedies determined? | |
| How are warranty remedies calculated? | |
| As an attachment: In side-by-side format, list key points to distinguish New vs Refurbished product warranties & terms in this MBTA program (bullet points acceptable). This snapshot does not replace and other individual responses. | |
| MBTA Meetings & Communication | |
| Who will be in charge of this contract? Describe the Point of Contact and their experience as it relates to the scope of work of this contract. | |
| Propose a plan with example agenda for regularly scheduled program review meetings with MBTA Management. |
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