Questions_and_Answers_Session_1_17_Dec_2015.docx
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- Solicitation number
- FMCS-2016-RQ-0002
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Questions and Answers Session 1 Attached are questions submitted by offerors. The Proposal due date remains the same.
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| File | Type | Posted |
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| FMCS-2016-RQ-0002.pdf |
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QUESTIONS AND ANSWERS SESSION #1 FOR VOIP RFQ FMCS-2016-RQ-0002
1. Question 1: Does the buyer want the video camera on all of the handsets, or do they want it on a lower number than the 300 total?
Answer 1: We do not need any phones with cameras at this time, but we would like the feature to be available.
1. Question 2: Does the buyer want auto or predictive dialing?
Answer 2:We do not need these features at this time.
1. Question 3: Can you list all of the locations these phones will be used?
Answer 3: The FMCS will need phones in over 60 locations spread throughout the continental US and Hawaii.
1. Question 4: What is the current switch fabric at each location; what type of internet connections / speed at each site.
Answer 4: Varies by location. From simple DSL or cable internet with simple wireless/wired port router.
Ethernet Cable internet with Cisco 505 switch and stackable 24port hub depending on staff size at office.
1000Mb Switched Ethernet with Cisco Switches.
1. Question 5: What type of firewalls are in place and do we have access to them.
Answer 5: Only firewall is at National Office. No direct access. Access via IT Network Admin
1. Question 6: Is long distance and international required.
Answer 6: Yes
1. Question 7: Average LD monthly minutes.
Answer 7: Varies by office
1. Question 8: Are there any 800 numbers that point to DID’s.
Answer 8: 1-24 hour menu driven help line rings to group, if not picked up sends email with text transcript and recorded message.
currently hosted but will move to this system.
1. Question 9: Is there a backup connection required if the primary goes down?
Answer 9: No.
1. Question 10: Do the current locations have backup internet connections?
Answer 10: No.
11. Question 11: Do all the locations require DID’s?
Answer 11: Yes.
12. Question 12: Has a contractor performed similar work to this for the government in the past?
Answer 12: No. There is no incumbent for VOIP. We are replacing our current analog system under contract with Megapath.
13. Question 13: Do you need Federal past performance to qualify for this procurement.
Answer 13: According to the RFQ provisions, you must have Federal experience or retain a third party that has that experience.
End of questions and Answers #1
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