FLIR PWS.pdf

PROCUREMENT SENSITIVE- FOR OFFICIAL USE ONLY

FLIR Systems, Inc. Equipment Repair Statement of Work

Introduction The MSCoE Homeland Defense Civil Support Office is charged with providing training to Department of Army personnel going on the CBRNE Response Enterprise (CRE) mission in Hazardous Material (HazMat) mitigation techniques and procedures up to the Technician level.

A large part of the training scope is for all students to demonstrate competency using chemical detection devices to include FLIR Systems, Inc. equipment. These systems are listed in course Programs of Instruction (POI’s) and Lesson Plans for all HazMat training on Fort Leonard Wood and as such needs to be working to manufacturer specifications. Unfortunately, FLIR Systems, Inc. does not provide service or maintenance training on their systems and will not sell or provide parts to service or repair their systems to the end user without being properly trained.

Furthermore, HD/CSO has in the past provided support to installation and local Emergency Responders during hazardous materials incidents on Fort Leonard Wood and on a few occasions provided necessary equipment in support of the Missouri Civil Support Team (CST) conducting survey missions at two World Series games in St. Louis, Missouri as well as national events such as two separate Presidential inaugurations. Regardless, whether it is a training or a real-world mission, these systems are required to be maintained at OEM standards to ensure our students receive training on the systems they will have at home station and available to support actual incident response missions within the continental United States.

Objectives The contract goal is to acquire a contractor that will, on an as needed basis, receive; repair and calibrate to OEM standards and using OEM parts, FLIR Systems, Inc. equipment. This will include but not be limited to the IdentiFINDER-NG, Models: IDF2-NG and the IDF-UL-LGH’s.

On completion of the repair the contractor will return the system(s) to the organization. The result is that the MSCoE Homeland Defense Civil Support Office will have fully operational detection equipment to be used for training or actual response missions.

Scope The intent of this effort is to generate either a 5-year Basic Ordering Agreement (BOA) or a requirements contract with an initial base year plus 4 option years. The organization will provide payment for all repairs using Government Purchase Card (GPC) and will include diagnostics performed by the vendor and the repair of the equipment itself if within the best interest of the government as determined by the Ordering Officer/Requiring Activity.

Requirements The process for repair or determination if the item(s) should be repaired is:

1. Once a system is found to be malfunctioning (broken), the Ordering Officer or his/her representative will contact the vendor to troubleshoot the problem to determine if the device can be restored back to OEM standards.

2. If a solution cannot be found over the phone, the vendor will provide a return to manufacturer number (RMA) and the Ordering Officer, or his/her representative will ship the malfunctioning device(s) to the vendor.

3. Once the vendor receives the device(s), a diagnostic will be performed to ascertain the problem and determine a solution to return it OEM standards and the cost to repair the item(s).

This should occur within the 5 days of receiving the malfunctioning item(s).

4. The vendor will provide a written cost estimate and forward to the Ordering Officer by e-mail or regular mail where the organization will determine if the repairs are economically sound.

5. If the Ordering Officer determines that the repairs are cost prohibitive, he/she will tell the vendor in writing not to repair the item(s) and submit payment for the diagnostics fee using the GPC card. After payment, the vendor will return the device(s) to the organization.

6. If the Ordering Officer decides to move forward with the repair(s), he/she will inform the vendor that payment will be made using the GPC card up to but not to exceed $15,000.00 per item for FLIR Systems, Inc. equipment.

7. Once the okay to repair is given to the vendor, the vendor will complete all repairs within 30 days of receipt of the item(s) and return the system(s) back to the organization.

8. The organization will have five (5) business days after the return of the repaired item(s) to complete functions check to ensure that the system is properly repaired and working to OEM standards.

9. Once steps 1 through 8 are complete the organization will pay the vendor via Government Purchase Card.

Delivery The vendor will repair each item to full OEM operational level. Fulfillment of the contract for each repair request must occur within 30 days from initial approval to perform the work.

Government-Furnished Property, Material, Equipment or Information The only Government-furnished property items involved in this Contract are the unserviceable items owned by the Requiring Activity (RA).

Security Contractor must ensure that any Government property under their control remains in a location not accessible by members of the general public or any unauthorized employees when not actively conducting repairs, calibrations or other functions directly related to the contract.

Travel There is no personnel travel requirement associated with this Contract.

Special Material Requirements

NA

Place of Performance Place of performance is determined by the vendor.

Period of Performance Contract completion will occur within either (5) years via a BOA or one (1) year from the initial award with the option to extend it for one year beyond the base year for a total of four (4) option years via a requirements contract.

Contractor Manpower Reporting Application (CMRA):

The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the POP for each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2013.

Contractors may direct questions to the help desk by clicking on “send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMRA website.

1. AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor/subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR (or KO if no COR is appointed) within 45 calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness Training (JS- US007-14: Level I Antiterrorism Awareness Training) is available at the following website: http://jko.jten.mil/.

2.Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. Sponsor will provide the contractor with a FLW Automated Installation Entry (AIE) Pass Spreadsheet. The contractor will complete the spreadsheet with the information of all associated contractor personnel for background screening. Contract personnel must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. The contractor will submit the completed spreadsheet to the sponsor. The sponsor will add the FPCON level, days and times for entry and will digitally sign the spreadsheet before forwarding it to the Visitor Control Center (VCC) via encrypted email at usarmy.leonardwood.usag.list.des-physec-vcc@mail.mil. VCC personnel will conduct background screening and pass processing. The contracted workforce must comply with applicable installation, facility and area commander, installation/facility access and local security policies and procedures (provided by government representative). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2a. For contractors requiring CAC. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

2b. For contractors that do not require CAC but require access to a DoD facility or installation.

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC- III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

3. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language text required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13, Standard 29. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

4. iWatch Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility, or area. The contractor and all associated subcontractors are required to review the Fort Leonard Wood, Directorate of Emergency Services (DES) Web link on iWatch. This locally developed Web-linked training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity. Suspicious Activity will also be reported to the COR (or KO if no COR is appointed). This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR (or KO if no COR is appointed) NLT 30 calendar days after contract award. The following iWatch Web link is provided http://www.wood.army.mil/LEC/iWatch/iWatch.htm.

5. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to Government information systems. All contractor employees with access to a government information system must be registered in the ATCTS at commencement of services and must successfully complete the DoD Information Assurance Awareness prior to access to the information system and annually thereafter.

6. For Contracts That Require a Formal OPSEC Program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it, and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

7. For Contracts that require OPSEC Training. Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. The Installation OPSEC Office, or a certified Level II trained OPSEC Officer, will provide Level I OPSEC Awareness training on Fort Leonard Wood for contractor employees who work on the installation.

Contact information for this Government employee will be provided at the kick-off meeting. The COR will coordinate this training at the time of task order modification or award. The contractor shall provide a list of personnel trained to the COR within five (5) business days of training completion. Contractor personnel working at installations other than FLW shall coordinate with the COR and local OPSEC Office to obtain training applicable to that installation.

8.For Information Assurance (IA)/Information Technology (IT) training. All contractor employees and associated subcontractor employees must complete the DoD IA Awareness training (available at https://ia.signal.army.mil) before issuance of network access and annually thereafter.

All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2 within 6 months of appointment to IA/IT functions. Submit certificates of completion for each affected contractor employee to the COR (or KO if no COR is appointed) within 30 calendar days after completion of training.

9. For IA/IT certification. Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

10. For Contractors Authorized to Accompany the Force. DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States, shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations; humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

11. For contracts requiring performance or delivery in a foreign country. DFARS Clause 252.225- 7043, Antiterrorism/Force Protection for Defense Contractors Outside the US, shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

12. For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22- M); (2) any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor.

12a. Cont. If secure telecommunication requirements apply, include clause 252.239-7016 and follow guidance at 239.74.

12b. Cont. If covered system support requirements apply, include provision 252.239-7017 into the solicitation, clause 252.239-7018 into the contract, and follow guidance at 239.73.

13. Controlled Unclassified Information (CUI). Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Also include DFARS provision 252.204- 2019 into solicitations. Acquisition officials should follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE). If the score doesn’t show a medium- or high-level assessment with a score of 110 or better (as described in the “NIST SP 800- 171 DoD Assessment Methodology”), include clause 252.204-7020 and obtain the vendor’s “system security plan” and “plan of action” for NIST SP 800-171 verification and assurance by Army security officials.

14. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.