Fire_Department_Medical_Director.pdf

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Fire Department Medical Director
Solicitation number
455
Issued by
Los Angeles County, San Francisco City, California

About this file

This is a Request for Proposal (RFP) issued by the City of Santa Monica Fire Department for a Fire Department Medical Director. The solicitation seeks a qualified physician to serve as the Provider Agency Medical Director for an initial three-year contract, with two potential one-year renewal options. The Medical Director will provide medical oversight, quality assurance, and system development for the department's Emergency Medical Services (EMS) programs, including oversight of the Emergency Medical Dispatch system, Tactical EMS program, and Harbor Guard EMT program. The RFP was released on September 25, 2025, with a question submission deadline of October 2, 2025, and a proposal response deadline of October 16, 2025 at 3:00 pm.

The Santa Monica Fire Department responds to approximately 18,000 calls annually, with 12,000 being emergency medical calls, treating 10,500 patients and transporting 8,500 patients. The Medical Director will play a key role in evolving the EMS service model, which includes an Advanced Provider Program with 1-5 Nurse Practitioners and an Ambulance Operator Program. The evaluation will be points-based across five criteria: Panel Interview (30 points), Experience/Technical Competence (20 points), Stability/References (15 points), Cost (20 points), and Quality Assurance/Breadth of Service (15 points). The selected Medical Director must meet specific requirements established by the Los Angeles County EMS Agency, including board certification in Emergency Medicine and significant EMS experience.

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CITY OF SANTA MONICA

FIRE DEPARTMENT MEDICAL DIRECTOR

Fire Department

RELEASE DATE: September 25, 2025

DEADLINE FOR QUESTIONS: October 2, 2025

RESPONSE DEADLINE: October 16, 2025, 3:00 pm

APPROVED FOR ADVERTISEMENT

City of Santa Monica

Fire Department Medical Director

Table of Contents

1. Introduction

2. Term

3. Scope of Work

4. Questions and Answers

5. Vendor Questionnaire

6. Evaluation Criteria

7. Award Process

8. Terms & Conditions

Attachments:

A - Proposer Checklist

B - PSA Template

C - PSA Insurance Template With Professional Liability

Fire Department Medical Director

1 Introduction

1.1 Summary

The Santa Monica Fire Department (SMFD) is seeking proposals from qualified physicians to serve as Provider Agency Medical Director.

1.2 Background

SMFD responds to approximately 18,000 calls for service annually, with 12,000 of those being for emergency medical calls for service, treating 10,500 patients and transporting 8,500 patients to local hospitals. The department operates with a highly trained EMS workforce consisting of approximately 65 paramedics, 60 EMTs, 15 Harbor Guard EMTs, 30 Ambulance Operator EMTs, and 5 Nurse Practitioners.

The selected Medical Director will play a key role in shaping the future of EMS care delivery in Santa Monica, ensuring clinical excellence, regulatory compliance, and operational efficiency.

Looking forward, SMFD is evolving its EMS service model to include:

• An Advanced Provider Program incorporating approximately 1-5 Nurse Practitioners, aimed at expanding treat-in-place and alternative care pathways.

• An Ambulance Operator Program, beginning with two single-role EMTs and potentially growing to approximately 30 single-role EMTs in the coming years

1.3 Contact Information

Any inquiries or requests regarding this procurement should be submitted via OpenGov. Other City officers, agents, employees or representatives do not have authority to respond on behalf of the City. Contact with unauthorized City personnel during the selection process may result in disqualification.

Kellee Mac Donald Sr. Buyer 1685 Main St. Mail Stop #9 Santa Monica, CA 90401 Email: kellee.macdonald@santamonica.gov Phone: (310) 458-8797 Department:

Fire Department

Department Head:

Matt Hallock Fire Chief mailto:kellee.macdonald@santamonica.gov tel:(310)458-8797

Fire Department Medical Director

1.4 Timeline

Proposal Calendar

The following is a list of key dates:

Release Project Date September 25, 2025

Question Submission Deadline October 2, 2025, 3:00pm

Question Response Deadline October 10, 2025, 3:00pm

Proposal Submission Deadline October 16, 2025, 3:00pm

2 Term

The City is inviting proposals from qualified persons or firms for a firm-fixed contract for an initial term of Three (3) years, with Two (2) for renewal of One year (1) each, to be exercised at the City’s sole discretion.

3 Scope of Work

The Medical Director will provide medical oversight, quality assurance, and system development for the department’s Emergency Medical Services (EMS) programs, including oversight of the

Emergency Medical Dispatch (EMD) system, Tactical EMS (TEMS) program, and Harbor Guard

EMT program.

3.1 Scope of Work

The Medical Director will provide medical oversight and expertise in the following key areas:

A. Medical Direction and Supervision of Patient Care

1. Advises SMFD on the planning, evaluation, and improvement of prehospital medical care.

2. Reviews and approves the medical content of all EMS training performed by the SMFD and ensures compliance with continuing education requirements of the State and local EMS Agency.

3. Reviews and approves the medical components of the provider agency’s dispatch system.

4. Assists in the development of procedures to optimize patient care.

Fire Department Medical Director

5. Reviews and recommends to the Los Angeles County EMS Agency (LEMSA) Medical Director any new medical monitoring devices under consideration and ensures compliance with State and local regulation.

6. Evaluates compliance with the legal documentation requirements of patient care.

7. Participates in direct observation of field responses as needed.

8. Participates as needed with appropriate EMS committees and the local medical community.

9. Attends at least 50% of the Medical Advisory Council meetings. For meetings in which the medical director is unable to be present, designates a representative to attend for the purpose of receiving information.

10. Ensures provider agency compliance with Los Angeles County EMS Agency controlled substance policies and procedures.

A. Audit and Evaluation of Patient Care

1. Assist the SMFD in the development and implementation of a continuous quality improvement program to ensure the provision of quality medical care. Provides recommendations for training and operational changes based on quality improvement results.

2. Evaluates the adherence of provider agency medical personnel to medical policies, procedures and protocols of the Los Angeles County EMS Agency.

3. Coordinates delivery and evaluation of patient care with base and receiving hospitals.

B. Investigation of Medical Care Issues

1. Reviews incidents with unusual or adverse patient outcomes, inadequate performance of EMS personnel, and complaints related to the delivery of medical care.

2. Evaluates medical performance, gathers appropriate facts and as needed, forwards those facts in writing to the Los Angeles County EMS Agency Medical Director.

3. Ensures that appropriate actions are taken on cases with patient care issues with adverse outcomes, e.g., training, counseling, etc.

D. Procurement and Oversight of Medical Equipment, Medications, and Controlled Drugs

1. Utilize DEA license and authority to purchase controlled drugs per DEA regulations and

Los Angeles County EMS Agency Prehospital Care Manual Reference 702.

2. Utilize DEA license and authority to purchase approved medical devices and medications per DEA regulations and Los Angeles County EMS Agency Prehospital Care Manual

Reference 701.

E. Advanced Provider Program Oversight:

1. The selected Medical Director will play an active role in the oversight and development of the Advanced Provider Unit (APU) program. This innovative unit pairs a Nurse Practitioner (NP) with a Fire Department Paramedic to deliver advanced pre-hospital care, with a focus on treating patients in the field, addressing high-utilizer populations, and reducing unnecessary emergency department transports.

Fire Department Medical Director

2. Provide medical direction and ensure clinical practices within the APU are evidence-based and consistent with local, state, and county EMS policies.

3. Serve as the head physician for NP's assigned to the APU, including oversight of scope of practice and case review, in accordance with California regulatory requirements.

4. Assist in the development, review, and refinement of APU-specific clinical guidelines, treatment protocols, and field procedures.

5. Participate in EMS Quality Improvement processes related to the APU, including case reviews and ongoing performance evaluations.

6. Support strategic planning efforts to grow and evolve the APU model, including integration with other EMS and community care programs.

F. Harbor Guard EMT Program Oversight:

1. Provide medical direction for Police Department Harbor Guard EMT personnel assigned to marine operations and harbor rescue services.

2. Ensure protocols align with prehospital care standards and maritime emergency response best practices.

G. Ambulance Operator Program Oversight:

1. Provide guidance on integrating single-role EMTs into SMFD’s EMS system.

2. Assist in the development of protocols for BLS-level patient care and transport operations.

H. Direct Field Oversight:

1. Conduct on-site field evaluations of EMS personnel.

2. Assume on-scene medical direction when appropriate, in accordance with LEMSA policies.

3. Provide direct clinical feedback to Paramedics, EMTs, and Advanced Providers.

I. Innovations in EMS Care:

1. Evaluate new medical devices and procedures for prehospital implementation.

2. Support research and pilot programs to improve patient outcomes.

3.2 Vendor Requirements

The Medical Director must meet the following requirements established by the Los Angeles

County EMS Agency Prehospital Care Manual Reference 411:

A. Contracted Provider Agency Medical Director will be approved by the Los Angeles

County EMS Medical Director.

B. Board eligible or certified by the American Board of Emergency Medicine or the

American Osteopathic Board of Emergency Medicine in Emergency Medical Services or in Emergency Medicine with proof of significant experience and practice in EMS.

C. Engaged in the practice, supervision, or teaching of emergency medicine and/or EMS.

D. Knowledgeable on the current policies, procedures, and protocols of the Los Angeles

County EMS Agency.

Fire Department Medical Director

E. Attend an EMS system orientation provided by the EMS Agency and participate in a field care observation (ride-along) with the sponsoring agency.

F. Attend the annual program review or participate in the exit summary.

4 Questions and Answers

Vendor Queries Due Questions must be submitted online in the “Q&A” tab. The City will only accept or respond to questions submitted through the online vendor portal.

One question per submittal. (This does not mean one question per vendor.) Submittals containing multiple questions will not be answered.

5 Vendor Questionnaire

5.1 Proposal

5.1.1 Proposal*

Interested applicants must submit:

Cover letter summarizing qualifications and intent

1. Detailed proposal including:

1. Experience in EMS medical direction and oversight

2. Proposed approach to fulfilling the scope of work

3. Availability and ability to attend EMS system meetings

*Response required

5.1.2 References*

List a minimum of three (3) references for whom comparable services were provided to in the last five (5) years from agencies where the applicant has provided medical oversight.

*Response required

5.1.3 Resume/CV*

Provide Resume/Curriculum Vitae (CV) detailing relevant experience.

*Response required

5.1.4 Fee Schedule and Compensation Structure*

*Response required

Fire Department Medical Director

5.2 Other Required Responses

5.2.1 Business License Requirements

WHO NEEDS A BUSINESS LICENSE?

1. Is this vendor physically located in the City of Santa Monica?

Yes (Vendor must have a City of Santa Monica business license - contact the Business License unit for the appropriate forms. Skip question 2 & continue to “ADDITIONAL REQUIREMENTS” section below)

No (Continue to the next question)

2. Does this vendor physically come into the City of Santa Monica to conduct business and/or make deliveries?

Yes(Vendor must have a City of Santa Monica Out-of City Business License. contact the Business License unit for the appropriate forms. Continue to “ADDITIONAL REQUIREMENTS” section below)

No(STOP, no license needed)

ADDITIONAL REQUIREMENTS:

If this vendor is located in or comes into the City of Santa Monica to conduct business, in addition to having a CITY OF SANTA MONICA BUSINESS LICENSE, they will be required to have insurance (see agreement for descriptions).

The business license documentation is only required from the successful Proposer.

5.2.2 Notice Regarding Disclosure of Contents of Documents*

All responses to this Request for Proposal (RFP) accepted by the City of Santa Monica (City) shall become the exclusive property of the City. All proposals accepted by the City shall become a matter of public record and shall be regarded as public, with the exception of those elements of each proposal which are defined by the contractor as business or trade secrets and plainly marked as "Trade Secret", "Confidential" or "Proprietary". Each element of a proposal which a contractor desires not to be considered a public record must be clearly marked as set forth above, and any blanket statement (i.e. regarding entire pages, documents or other non-specific designations) shall not be sufficient and shall not bind the City in any way whatsoever. If disclosure is required or permitted under the California Public Records Act, or otherwise by law, the City shall not in any way be liable or responsible for the disclosure of any such records or part thereof.

☐ Please confirm

*Response required

Fire Department Medical Director

5.2.3 Oaks Initiative*

CITY OF SANTA MONICA OAKS INITIATIVE NOTICE

NOTICE TO APPLICANTS, BIDDERS, PROPOSERS AND OTHERS SEEKING

DISCRETIONARY PERMITS, CONTRACTS, OR OTHER BENEFITS FROM THE CITY

OF SANTA MONICA

Santa Monica’s voters adopted a City Charter amendment commonly known as the Oaks Initiative. The Oaks Initiative requires the City to provide this notice and information about the Initiative’s requirements. You may obtain a full copy of the Initiative’s text from the City Clerk.

This information is required by City Charter Article XXII—Taxpayer Protection. It prohibits a public official from receiving, and a person or entity from conferring, specified personal benefits or campaign advantages from a person or entity after the official votes, or otherwise takes official action, to award a “public benefit” to that person or entity. The prohibition applies within and outside of the geographical boundaries of Santa Monica.

All persons or entities applying or receiving public benefits from the City of Santa Monica shall provide the names of trustees, directors, partners, and officers, and names of persons with more than a 10% equity, participation or revenue interest. An exception exists for persons serving in those capacities as volunteers, without compensation, for organizations exempt from income taxes under Section 501(c)(3), (4), or (6), of the Internal Revenue Code. However, this exception does not apply if the organization is a political committee or controls political committees. Examples of a “public benefit” include public contracts to provide goods or services worth more than $25,000 or a land use approval worth more than $25,000 over a 12-month period.

In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Therefore, if you are seeking a “public benefit” covered by the Oaks Initiative, you must supply that information on the Oaks Initiative Disclosure Form. This information must be updated and supplied every 12 months.

• OAKS_INITIATIVE_FORM.pdf

• OAKS_INITIATIVE_FORM_-_Exam...

*Response required

5.2.4 Living Wage Ordinance Certification*

CITY OF SANTA MONICA

LIVING WAGE ORDINANCE

Certification for Providers of Services to the City of Santa Monica (Fiscal Year 25/26 – July 1, 2025 through June 30, 2026)

TO BE COMPLETED BY ALL CONTRACTORS PROVIDING SERVICES TO

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Fire Department Medical Director

THE CITY OF SANTA MONICA IN EXCESS OF $54,200

The City of Santa Monica Municipal Code Chapter 4.65, Living Wage Ordinance (LWO), establishes a Minimum Wage of $22.50 per hour for certain employees of contractors providing services to the City where services exceed $54,200 or more and requires that contractors also provide the same health care and other benefits to employees’ same sex spouses and domestic partners as are provided to other employees’ spouses.

An employee covered by the LWO is any person who does not actually work as a manager, supervisor, or confidential employee, and who is not required to possess an occupational license.

The Living Wage Ordinance applies the services sought pursuant to this bid and bidders are required to prepare and return the Living Wage Certification Form. If the bidder is selected, the bidder must maintain payroll records that include, at minimum, the full name of each employee providing services under the contract, job classification and rate of pay. Bids that fail to include Certification Forms may be considered non-responsive and excluded from further consideration.

Please prepare the following certification if you are a contractor engaging in a contract for services with the City of Santa Monica in excess of $54,200.

Your signature on this certification grants the City permission to review any and all payroll books and records and any company documents pertaining to the benefits offered to employees to assure your compliance with the LWO during the term of the contract.

Please direct any questions to:

City of Santa Monica Finance Department Attention: Living Wage Compliance Section 1685 Main Street, Mail Stop 09 Santa Monica, CA 90401 You can also contact staff regarding living wage ordinance questions by e-mail at finance.mailbox@santamonica.gov or by phone 310-458-8281.

• FY25-26_Living_Wage_Certifi...

*Response required

5.2.5 Certificate of Compliance*

Please upload your completed Certificate of Compliance document here.

• Certification_of_Compliance...

*Response required https://government-project.s3.us-west-2.amazonaws.com/184659/ddb5e651-f99b-4269-a01a-72bea35601d9_FY25-26_Living_Wage_Certification_Fillable_6-3-25.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4FA3UVOAO%2F20250925%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250925T175029Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEPL%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIQCRx34QeWgIwBmYaeFF%2FunPZ478JNEtisQlgYKqOXWNOAIgTuqTzcMD%2Bc1%2FjL%2B5Wm8JmcOlKtV5emHJpTnJYFGQ6%2BcqgwUIexACGgw4OTIzNjQ2ODc2NzIiDJQl6E2encLbJf5r2yrgBBThwCjMTMOKjM7b2h2u5QBA%2Bi8jYE8LjPFzi2%2FeyduaPMuZGZHlSwsJjXcV%2B3hN%2BD%2Bog28ZDozLbIFrJNkLTLeOCekeTdo4u7GPkW7%2FB8PfWEZs5S6Un59%2FWqg1ZpThP%2FigZPXxE3nB0FpobrEfb8RVzPpHlcGCiQcpBUCq9XMlcLqDDSk6r6YrVmB%2BU7QqPhG%2B3S4IiYdM1tMGiBZUp2%2BWZ%2FyVauzSNQdoy0prs%2BtJzvoKrW7Q4jxFuUT2GuFR2xj3EzkeGpZGQByP%2FhJRIZdGSZIbXGbBCylo9YfFobcp%2BXj8NBGf3nEdM2lDO3%2BgadwohQuEvxBKXa1wnXl4ZB1PdcEEz9UMSTK5DuLaswVGn1h8cQBqnwva2TRptanlhmqOCaZYkO4czeIgFCNeKO%2BYqk8Kz2IBxw%2Bm%2Bn%2BCE9XSjjSKifD6m76ZeegcFkb1SV8rgfbqUJ%2FI24I9h%2BYDELnz9goL6dbPb5CH2gwGrxACR0MussHZvda1VfOsHg87Y9ShQVehGaVa0CnJgE3fW5ueaGNiWJ7fbiSQT6KQDlEhwzCVuQRIfon2QaI2v8fddLYcob%2FAZwwxwlxX9K2yahKFUx540rIJg0B2ML%2BYowsjRQq8jTJ4z%2FgPsqDgEiqO%2BI3QoPpG6M5APm%2FOm%2B0SEt1lBlenrs97hT31YiNcsLxtVGC1rabbQVbLJZywwEn9WQfd6ER3S7UHWXYlL1jm%2Bu2mwAqGsdr9%2FsGs3mqBgIGKRnosPHYrv9nBDWBTpfz73w5w6Cq3pZ2trqqn9Bxj4hPqd2Lv6XuI39obY8gJKFSIMNr71cYGOpsBbG3rVn3qd8tNq2oPn%2BO6OoEnEYP1nL5MquvtbFM3j%2BrnqfJymRhOPJ9Ku5T%2BKfLPyDJyCBO3%2F5CybtXgJW5xVcsZwFG3otFD5AAq%2FpiMm7XSoVxmsLeygPGA0n1OdrX%2BvKHohEi3%2FyimtMd%2F1aD0cMz7BK3cfLUw8Q4adBJCv1y4Ad3RkrhN31vHA2BxjKL12yo72Bi%2Bc2fb8ZU%3D&X-Amz-Signature=dcfb24af3d2fb4264c1ce1a4ff104ce6175570d455ce16e787fb30c4489aca03&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22FY25-26_Living_Wage_Certification_Fillable_6-3-25.pdf%22&x-id=GetObject https://government-project.s3.us-west-2.amazonaws.com/47043/294f31b8-a812-425c-9a19-649387ed2d22_Certification_of_Compliance_Form.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4FA3UVOAO%2F20250925%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250925T175029Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEPL%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIQCRx34QeWgIwBmYaeFF%2FunPZ478JNEtisQlgYKqOXWNOAIgTuqTzcMD%2Bc1%2FjL%2B5Wm8JmcOlKtV5emHJpTnJYFGQ6%2BcqgwUIexACGgw4OTIzNjQ2ODc2NzIiDJQl6E2encLbJf5r2yrgBBThwCjMTMOKjM7b2h2u5QBA%2Bi8jYE8LjPFzi2%2FeyduaPMuZGZHlSwsJjXcV%2B3hN%2BD%2Bog28ZDozLbIFrJNkLTLeOCekeTdo4u7GPkW7%2FB8PfWEZs5S6Un59%2FWqg1ZpThP%2FigZPXxE3nB0FpobrEfb8RVzPpHlcGCiQcpBUCq9XMlcLqDDSk6r6YrVmB%2BU7QqPhG%2B3S4IiYdM1tMGiBZUp2%2BWZ%2FyVauzSNQdoy0prs%2BtJzvoKrW7Q4jxFuUT2GuFR2xj3EzkeGpZGQByP%2FhJRIZdGSZIbXGbBCylo9YfFobcp%2BXj8NBGf3nEdM2lDO3%2BgadwohQuEvxBKXa1wnXl4ZB1PdcEEz9UMSTK5DuLaswVGn1h8cQBqnwva2TRptanlhmqOCaZYkO4czeIgFCNeKO%2BYqk8Kz2IBxw%2Bm%2Bn%2BCE9XSjjSKifD6m76ZeegcFkb1SV8rgfbqUJ%2FI24I9h%2BYDELnz9goL6dbPb5CH2gwGrxACR0MussHZvda1VfOsHg87Y9ShQVehGaVa0CnJgE3fW5ueaGNiWJ7fbiSQT6KQDlEhwzCVuQRIfon2QaI2v8fddLYcob%2FAZwwxwlxX9K2yahKFUx540rIJg0B2ML%2BYowsjRQq8jTJ4z%2FgPsqDgEiqO%2BI3QoPpG6M5APm%2FOm%2B0SEt1lBlenrs97hT31YiNcsLxtVGC1rabbQVbLJZywwEn9WQfd6ER3S7UHWXYlL1jm%2Bu2mwAqGsdr9%2FsGs3mqBgIGKRnosPHYrv9nBDWBTpfz73w5w6Cq3pZ2trqqn9Bxj4hPqd2Lv6XuI39obY8gJKFSIMNr71cYGOpsBbG3rVn3qd8tNq2oPn%2BO6OoEnEYP1nL5MquvtbFM3j%2BrnqfJymRhOPJ9Ku5T%2BKfLPyDJyCBO3%2F5CybtXgJW5xVcsZwFG3otFD5AAq%2FpiMm7XSoVxmsLeygPGA0n1OdrX%2BvKHohEi3%2FyimtMd%2F1aD0cMz7BK3cfLUw8Q4adBJCv1y4Ad3RkrhN31vHA2BxjKL12yo72Bi%2Bc2fb8ZU%3D&X-Amz-Signature=9a4fb091c7fcac348aaf4967c5f4c25059570b59800863c441f3ca43566767aa&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22Certification_of_Compliance_Form.pdf%22&x-id=GetObject

Fire Department Medical Director

5.2.6 Non-Discrimination Policy, Debarment Certification & Non- Collusion Declaration*

Please download the below documents, complete, and upload.

• Proposal_Forms_(10).pdf

*Response required

5.2.7 Levine Act Disclosure Form*

Please download the below documents, complete, and upload.

• Levine_Act_Disclosure_Form.pdf

• Disclosure_Form_cover_memo.pdf

*Response required

6 Evaluation Criteria

No. Evaluation Criteria Scoring Method Weight (Points)

1. Panel Interview Up to 30 points may be awarded based upon an in-person interview with members of the Santa Monica Fire Department EMS Division and Command Staff.

Points Based 30 (30% of Total)

2. Experience / Technical Competence Up to 20 points may be awarded based on the evaluation of the proposer’s knowledge and prior experience. Evaluation will be based on relevant experience of key personnel based on resumes showing technical knowledge and experience.

Evaluation will also be based on level of the proposer's previous projects of comparable complexity, scale and nature;

training and proven expertise in the area of work required; experience in projects completed for public entities; and the firm’s proposed work plan.

Points Based 20 (20% of Total)

3. Stability / References Up to 15 points may be awarded upon an evaluation of proposer’s work for similar engagements. Please submit at least three references from public entities of similar size and scope.

Points Based 15 (15% of Total) 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Fire Department Medical Director

4. Cost Up to 20 points that may be awarded for the lowest price, fixed hourly rate or annual not to exceed fee. The contractor’s overall cost proposal for the project should reflect cost effective work and services. Cost control, performance within budget allocations, prudent auditing practices, management and clear and constant communication with City staff are essential to the success of this project.

Points Based 20 (20% of Total)

5. Quality Assurance/Breadth of Service Up to 15 points may be awarded based on whether the distinctive goals established for each component are met. Brief descriptions of previous project experiences should be used as examples of how quality control and quality assurance was achieved with former clients. Points will also be awarded based on the proposer's understanding and application of an EMS quality assurance / quality improvement program.

Points Based 15 (15% of Total)

7 Award Process

7.1 Selection

The City of Santa Monica, through either the City Council or the City Manager (or his designee) has the sole authority to select the consulting firm and reserves the right to reject any and all proposals. The City reserves the right to approve or reject all sub-consultants and engineers proposed to be retained by the prime consultant. Upon signing of the agreement, no change in proposed personnel or sub-consultants can be made without the City’s review and written authorization.

By submitting a response to this RFP, prospective consultants waive the right to protest after award or seek any legal remedies whatsoever regarding any aspect of this RFP.

The City reserves the right to select any number of finalists. In addition, the City reserves the right to issue written notice to all prospective consultants of any changes in the RFP terms or proposal submission schedule, should the City determine in its sole and absolute discretion that such changes are necessary.

The City reserves the right to request additional information from any proposing consultant and to reject any and all proposals. All original work products, including computer files, shall remain the property of the City.

The City reserves the right to retain an expert to evaluate the proposing consultant’s work or qualifications at all stages in the selection process. Additionally, any contract entered into will be subject to termination at any stage if in the judgment of the City, Fire Department Medical Director such termination is in the best interest of the City. In the event such decision is made, appropriate written notice would be given before any termination and the consultant would be compensated on a pro-rata basis for work performed.

The responsible proposer whose proposal is the most advantageous to the City, taking to consideration all the evaluation factors will be recommended for the contract award.

Notwithstanding the Evaluation Team’s selection, the City reserves the right to award this RFP and the resultant Contract in any manner it deems to be in the best interest of the City and make the selection based on its sole discretion. The City is the sole and exclusive judge of quality and compliance with proposal specifications in any of the matters pertaining to this RFP.

7.2 Contract Award and Execution

Selection of a proposer with whom the City enters into contract negotiations with, or a recommendation of an award by the Evaluation Committee or any other party, does not constitute an award of Contract. Once the City formally awards the contract, the successful consultant will be notified to enter into an agreement. If the selected consultant does not enter into the agreement, the City will begin negotiations with the second highest ranking proposing consultant.

Please review all contract forms prior to submitting a proposal. The City of Santa Monica intends to use these forms as the baseline agreements with the successful consultant. The City will not entertain proposals to make material changes to the contract form once the project has been awarded. If you wish to request changes to the contracting forms, you must do so during the proposal process. In addition, the City requires compliance with several other policies and ordinances, proposing consultants will need to complete these Exhibits and submit with their Proposal.

The RFP document and the successful proposal response, as amended by agreement between the City of Santa Monica and the successful consultant, will become part of the contract documents. Additionally, the City of Santa Monica may verify the successful consultant’s representations that appear in the proposal. Failure of the successful consultant to perform as represented may result in elimination of the successful consultant from further negotiation or in contract cancellation or termination.

No oral explanation or instruction of any kind or nature whatsoever given before the award of a contract to a consultant shall be binding. The City of Santa Monica shall not be bound, or in any way obligated, until the City has awarded the contract and all documents have been executed. The proposing consultant may not incur any chargeable costs prior to final contract execution.

Fire Department Medical Director

8 Terms & Conditions

8.1 Best Qualified Person Or Firm

The award, if any, will be made to the best qualified person or firm(s). In evaluating whether a proposer(s) is (are) the best qualified person or firm(s) pursuant to the Santa Monica Municipal Code, City staff may utilize some or all of the following criteria:

A. The training, credentials and experience of the person or firm;

B. The demonstrated competence, ability, capacity and skill of the person or firm to perform the contract or provide the services;

C. The capacity of the person or firm to perform the contract or provide the service promptly, within the time specified, and without delay;

D. The sufficiency of the person’s or firm’s financial and other resources;

E. The character, integrity, reputation and judgment of the person or firm;

F. The ability of the person or firm to provide such future service as may be needed;

G. The price which the person or firm proposes to charge, including whether the price is fair, reasonable and competitive; and

H. Any other factor which will further the intent set forth in Section 608 of the City Charter.

The City shall have absolute discretion in determining the applicability and weight or relative weight of some or all of the criteria listed above and is not required to select the lowest monetary proposer.

8.2 Receiving Time / Late Proposals

It is the responsibility of proposer to see that their proposal is submitted with sufficient time to be received by the City prior to the proposal closing time. The receiving time in the City Office will be the governing time for acceptability of proposals.

Late proposals are not accepted.

8.3 Acceptance of Conditions Governing this RFP

Submission of a proposal constitutes acceptance of the Evaluation Factors contained in this RFP.

8.4 Incurring Cost

Any cost incurred by the proposer in preparation, transmittal, presentation of any proposal or material submitted in response to this RFP shall be borne solely by the proposer.

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8.5 Prime Consultant Responsibility

Any agreement that may result from the RFP shall specify that the prime consultant is solely responsible for fulfillment of the agreement with the City. The City will make agreement payments only to the prime consultant.

8.6 Sub-consultants

Use of sub-consultants must be clearly explained in the proposal, and major sub-consultants must be identified by name. Prime consultants shall be wholly responsible for the entire performance whether or not sub-consultants are used.

8.7 Amended Proposals

A proposer may submit an amended proposal before the deadline for receipt of proposals. Such amended proposals must be complete replacements for a previously submitted proposal and must be clearly identified as such in the transmittal letter. City personnel will not merge, collate, or assemble proposal materials.

8.8 Proposer’s Rights to Withdraw Proposal

Proposers will be allowed to withdraw their proposals at any time prior to the deadline for receipt of proposals. The proposer must submit a written withdrawal request signed by the proposer’s duly authorized representative addressed to the City Contact.

8.9 Proposal Offer Firm

Responses to this RFP, including proposal prices, will be considered firm for one hundred eighty (180) days after the due date for receipt of proposals or sixty (60) days after receipt of a best and final offer, if one is requested.

8.10 Best and Final Offer

The City reserves the right to request Best and Final Offers from any or all proposers.

This will be the only opportunity to amend or modify proposals based on feedback from the City. Information from competing proposals will not be disclosed to other proposers prior to submission of a Best and Final Offer.

8.11 Living Wage Requirement

Any agreement issued as a result of this Request for Proposal may be subject to the City’s Living Wage Ordinance, Santa Monica Municipal Code Chapter 4.65 (LWO), and its implementing regulations.

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8.12 Disclosure of Proposal Contents

All proposals are subject to the provisions of the California Public Records Act, California Government Code section 6250 et seq., and any information submitted with a response is a public record subject to disclosure, unless a specific exemption applies.

8.13 Notice Regarding Disclosure of Contents of Documents

All responses to this Request for Proposal (RFP) accepted by the City of Santa Monica (City) shall become the exclusive property of the City. All proposals accepted by the City shall become a matter of public record and shall be regarded as public, with the exception of those elements of each proposal which are defined by the contractor as business or trade secrets and plainly marked as "Trade Secret", "Confidential" or "Proprietary". Each element of a proposal which a contractor desires not to be considered a public record must be clearly marked as set forth above, and any blanket statement (i.e. regarding entire pages, documents or other non-specific designations) shall not be sufficient and shall not bind the City in any way whatsoever. If disclosure is required or permitted under the California Public Records Act, or otherwise by law, the City shall not in any way be liable or responsible for the disclosure of any such records or part thereof.

8.14 No Obligation

This RFP in no manner obligates the City to the eventual rental, lease, purchase, etc., of any goods or services offered until a valid written agreement is executed by the City and the selected proposer.

8.15 Termination

This RFP may be canceled at any time and any and all proposals may be rejected in whole or in part when the City determines such action to be in the best interest of the City of Santa Monica.

8.16 Sufficient Appropriation

Any agreement awarded for multiple years as a result of this RFP may be terminated if sufficient appropriations or authorizations do not exist. Such termination will be effected by sending written notice to the selected proposer. The City’s decision as to whether sufficient appropriations and authorizations are available will be accepted by the selected proposer as final.

8.17 Errors and Restrictive Specifications

If a proposer discovers any ambiguity, conflict, discrepancy, omission, or other error in the RFP, the proposer should immediately notify the City Contact designated in Section

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I, B. Without disclosing the source of the request, the City may issue a written addendum to clarify the ambiguity, or to correct the problem, omission, or other error.

If prior to the submission date, a proposer knows of or should have known of an error in the RFP but fails to notify the City Contact of the error, the proposer shall submit their proposal at his, her or its own risk, and, if awarded an agreement, shall not be entitled to additional compensation or time by reason of error or its later correction.

8.18 Legal Review

The City requires that all proposers agree to be bound by the General Requirements contained in this RFP.

8.19 Governing Law

This RFP, and any agreement entered into pursuant to this RFP, are governed by the laws of the State of California.

8.20 Oral Changes and Basis for Proposal

Proposers may not rely upon oral explanations. All changes and addenda will be issued in writing. Only information supplied by the City in writing through the City’s Contact, or in this RFP should be used as the basis for the preparation of proposals.

8.21 Agreement Terms and Conditions

The agreement between the City and the selected proposer(s) will follow the format specified by the City and contain the terms and conditions set forth in Attachment B, Professional Services Agreement. However, the City reserves the right to negotiate with a successful proposer the final provisions or provisions in addition to those contained in this RFP. The contents of this RFP, as revised and/or supplemented, and the successful proposal will be incorporated into and become part of the agreement.

Should a proposer object to any of the City’s terms and conditions, as contained in this Section or in Attachment B, that proposer must propose specific alternative language in his, her, or its proposal. Proposer must provide a brief discussion of the purpose and impact, if any, of each proposed changed followed by the specific proposed alternate wording. The City may or may not accept the alternative language. General references to the proposer’s terms and conditions or attempts at complete substitutions are not acceptable to the City and may result in disqualification of the proposer.

8.22 Proposer’s Terms and Conditions

Proposers must submit with the proposal a complete set of any additional terms and conditions that they expect to have included in an agreement negotiated with the City.

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8.23 Proposer Qualifications

The City may make such investigations as necessary to determine the ability of the proposer to adhere to the requirements specified within this RFP.

8.24 Right to Waive Minor Irregularities

The City reserves the right to waive minor irregularities and the right to waive mandatory requirements, provided that all of the otherwise responsive proposals fail to meet the same mandatory requirements and/or doing so does not otherwise materially affect the procurement. This right is at the sole discretion of the City.

8.25 Change in Agreement or Representatives

The City reserves the right to require a change in the selected proposer or representatives if the assigned representatives are not, in the opinion of the City, meeting its needs adequately.

8.26 City Rights

The City reserves the right to award the proposal to separate proposers on any of the services as set forth in the proposer’s proposal. It is further understood that if the proposer to whom any recommended award is made fails to enter into an agreement with the City, award may be made to the next best qualified person or firm, who shall be bound to perform as if she, he or it received the award in the first instance.

8.27 Right to Publish

Throughout the duration of this procurement process and agreement term, potential proposers, and proposers, must secure from the City written approval prior to the release of any information that pertains to the potential work or activities covered by this procurement or the subsequent agreement. Failure to adhere to this requirement may result in disqualification of the proposer or termination of the agreement.

8.28 Ownership of Proposals

All documents submitted in response to the RFP shall be become the property of the City of Santa Monica and are subject to the provisions of the California Public Records Act, as described in Section II. A. 11. herein.

8.29 Agreement Award

Proposal will be evaluated by a committee comprised of City staff and may include outside consultants (the “Evaluation Committee”). The Evaluation Committee will make an award recommendation to City staff. City Council may give approval of the agreement and/or direct staff to negotiate the final terms and execute the agreement.

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This agreement shall be awarded to the proposer or proposers whose proposal is best qualified, taking into consideration the evaluation factors set forth in the RFP. The most qualified proposal may or may not have received the most points or be the lowest cost proposal. Proposers will be notified when the award is being made or an award recommendation goes to the City Council for approval.

8.30 Protest Deadline

All parties wishing to file a protest shall comply with the procedures set forth in Santa Monica Municipal Code section 2.24.260 found here. Proposer may file a written protest with the Purchasing Agent no more than seven calendar days following the posting of award recommendation on the City’s online vendor portal website.

Protests received after the deadline will not be accepted.

8.31 Records and Audits

The Consultant shall maintain such detailed records as may be necessary to demonstrate its performance of the duties required by this Agreement, including the date, time and nature of services rendered. These records shall be maintained for a period of three years from the date of the final payment under this Agreement and shall be subject to inspection by City. The City shall have the right to audit any billings or examine any records maintained pursuant to this Agreement both before and after payment. Payment under this Agreement shall not foreclose the right of City to recover excessive and/or illegal payments.

8.32 Enforcement of Agreement/Waiver

A party's failure to require strict performance of any provision of this Agreement shall not waive or diminish that party's right thereafter to demand strict compliance with that or any other provision. No waiver by a party of any of its rights under this Agreement shall be effective unless expressed in writing and signed by the party alleged to have granted the waiver.

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