FINAL PWS Catholic Religious Pastoral Life Coordinator (11 May 2020).pdf

Performance Work Statement (PWS)

Catholic Religious Pastoral Life Coordinator

(Tower Barracks/Rose Barracks Catholic Community)

Department of the Army, United States Army

Garrison Bavaria Unit 28130, APO AE 09114

05 March 2020

Table of Contents

1.0 INTRODUCTION…………………………………………………..…………………….……4

1.1 Background…………………...…………………………………..……………….……4

1.2 Objectives……………………………………………...…………..……………….…..4

1.3 Climatic Conditions…………...………………………………..………………….…...5

1.4 Facility Access…………...……….………………………………......…….…….……5

2.0 REQUIREMENTS……………………………………………….……………………….…….5

2.1 Description of Services………………………………………………………………...5

2.2 General Information…………………………………………………………….....…..5

2.3 Emergency Services.…………….………………………………...…….……………6

2.4 Contract Administration and Management...…………………………………….….7

2.5 Work Management

2.6 Security………………………………………………………………………..………12

2.7 Security Training……………………………………………………….…..…………14

2.8 Safety……..………………………..……………………….…………….……….…..15

2.9 Training, Physical Requirements, or other Expertise Required…………………..16

2.10 Environmental Requirements……………………..………………………..……

2.11 Contingency Plans………………...…………………………….…………………...16

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………17

3.1 Quality Assurance……………………………..…………………………………….17

3.2 Quality Control Plan……………………………………………………………...….17

3.3 Customer Feedback Program

3.4 Quality Assurance Surveillance Plan (QASP) …………………..……………….17

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...………………18

4.1 Standards (STDs) of Catholic Religious Pastoral Life Coordination

Contractor

4.2 Standards (STDs) of Catholic Religious Pastoral Life Coordination

Services ……………………………………………………..……..……………….19

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..………

5.1 Outline the Tasks……………………………………….................….…………...22

5.2 Outline on the Required Services and the Performance Surveillance…

6.0 DELIVERABLES - ……………………………………….………………..…………….…..23

7.0 RELATED DOCUMENTS………..…………………...………….………………….……...24

7.1 Definitions and Acronyms……………………………………….......….…………...24

7.2 Applicable Directives, Publications…………..……………..………...…..………..31

7.3 Technical Exhibit (TE) Index…………….…………………………….……….……34

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………...…….37

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)………..……..38

7.6 Enterprise Contractor Manpower Reporting Application (ECMRA).…………......……...38

7.7 ECMRA Reporting Labor Hours…………………………………..………….……….…….39

1.0 Introduction.

This is a non-personal services contract to provide Catholic Religious Pastoral Life Coordination (Tower Barracks/Rose Barracks) for the U.S. Army Garrison Bavaria, APO AE 09114. The Government will not exercise any supervision or control over the contract service providers. The contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents. The contractor shall perform all related administrative actions required or requested by USAG Bavaria RSO to provide services or perform work in the PWS.

1.1 Background.

The USAG Bavaria RSO is to provide the Essential Elements of Religious Services (EERS) to the greatest number of people within USAG Bavaria RSO religious support area. The Catholic Community Religious Program is an integral part of the Commanders Master Religious Program (CMRP) of USAG Bavaria RSO. This is a non-personal service(s) contract to provide Catholic Religious Pastoral Life Coordination. The contractor shall provide religious pastoral life coordination in all regular and special Catholic religious and liturgical events and programs that fall under the USAG Bavaria Chaplain’s Program as defined in the USAG Bavaria RSO’s CMRP.

1.2 Objectives.

The contractor shall ensure all Catholic religious pastoral life coordination accomplished in the performance of this PWS. Services rendered under this contract will provide Catholic Religious Pastoral Life Coordination for Tower Barracks/Rose Barracks Catholic Community in USAG Bavaria, Germany. Services provided shall be conducted in accordance with AR 165-1.

1.2.1 The contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions.

The religious pastoral life coordination by the contractor will be rendered mostly to a Catholic religious community, however, occasional joint faith program activities may require interactions with other communities.

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The contractor shall inform the USAG Granfenwoehr Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which requires USAG Granfenwoehr Fire Department inspection. The Fire Department will reset alarm systems to operational status.

2.0 Requirements

2.1 Description of Services.

This is a non-personal service(s) contract to provide Catholic Religious Pastoral Life Coordination within the Catholic community of Tower Barracks/Rose Barracks.

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Hours of Operation.

The contractor is responsible for conducting business during the regular weekly services and special services according to a set service schedule, typically between the hours of 0830 – 1500 Sundays and varied week day hours except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

2.2.2 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall communicate with the chapel pastor and KO/COR, and coordinate to reschedule the work according to the rescheduling of the chapel service.

2.2.3. Inclement Weather Delay.

If the contractor determines unsafe weather conditions for continued operations, the contractor shall notify the chapel pastor, USAG Bavaria RSO (Religious Support Office) and KO/COR three (3) hours prior to curtailing chapel programs due to inclement weather. The contractor shall obtain an approval or agreement of the chapel pastor or KO/COR to resume the scheduled programs.

2.2.4 The contractor shall coordinate with USAG Bavaria RSO and KO in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the RSO and KO, however emergency response requirements will take precedence over normal DMO/PWO activities.

2.2.5 Federal Holidays.

The contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103). However, the contractor shall be required to work on the Federal public holidays if worship services are scheduled.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

2.2.6 Travel/Temporary Duty. N/A

2.3. Emergency Services.

2.3.1 Emergency Medical Treatment.

The contractor shall immediately notify any accident requiring emergency medical treatment to the USAG Bavaria RSO and KO. The contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident. The contractor shall be responsible for the emergency medical treatment services for the Contractor oneself. However, the Government will provide, on an emergency basis, medical services for injuries incurred while the contractor is performing under the contract. The contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The contractor shall report any accidents resulting in death, injury, occupational disease, or adverse environmental impact to the KO or COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs (Deliverable A001).

2.4. Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The contractor shall attend the post award conference convened by the Contracting Activity, Contract Administration Office or Requiring Activity as agreed upon and stated in the contract award document. The KO, COR or RSO management will meet quarterly with the contractor to review the contractor's performance. Written minutes of meetings will be recorded by the contractor and signed by both the Project Manager (PM) and the KO (Deliverable A002). The written minutes will be distributed within five (5) business days after the meeting. If the Government does not concur with any portion of the minutes, recorded by the contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1. Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2. Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3. COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4. COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assist in contract administration. The COR or designated Government representative is authorized to perform the following functions: to assure the contractor performing the technical requirements of the contract; to perform inspections necessary in connection with contract performance; to maintain written and oral communications with the contractor concerning technical aspects of the contract; to issue written interpretations of technical requirements; to monitor, document, and report contractor's performance and notify both the KO and contractor of any deficiencies; coordinate availability of Government- Furnished Property, and provides direction or assistance for site entry requests of contractor personnel.

2.4.2.4.1. The contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Contractor Key Personnel shall be designated in writing to the KO at the start of the contract.

These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.3.1. Quality Control Manager (QCM)

The quality of the religious pastoral life coordination service is under the responsibility of the contactor of this contract. The contractor must be a self-governed quality control manager for one’s own professional religious pastoral coordination service within the TB/RB’s Catholic community.

2.4.3.2 Quality Control Inspector (QCI)

As a professional religious pastoral life coordinator, the contractor shall be a self-governed quality control inspector for one’s own performance regarding the contracted religious pastoral coordination service. For the sake of the administrational control of USAG RSO’s religious operation, however, the USAG Bavaria RSO’s DRE (Director of Religious Education) will be a QCI for the contactor to assess one’s work performance. The contractor can get guidance or advice from the Catholic community chaplain who serves the TB/RB Catholic community or the USAG Bavaria RSO’s senior chaplain who oversees all religious pastoral programs over USAG Bavaria RSO’s religious support areas.

2.4.4 Contractor Requirements.

2.4.4.1. U.S. Residency/Citizen.

The contractor that works with or teaches youth under the age of 18 years is subject to local and stateside background checks. The Requiring Activity Manager will determine the extent of background checks required. The contractor may begin performance of the contract after receiving a favorable local background check. The contractor agrees to accept the result of the stateside background check, if required, unfavorable as determined by the Requiring Activity Manager. The contractor shall recommend the USAG Bavaria RSO senior chaplain or DRE to replace volunteers whose background check renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within 10 days of receipt by the contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

2.4.4.2. Local Nationals and Third Country Nationals

Local national and third country national contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity

Manager. As a minimum prior to beginning performance, contractors employing local national and third country nationals shall furnish the Contracting Officer via the COR and the Requiring Activity Manager a Polizeiliches Fuehrungszeugnis, issued within the previous four months, no later than five (5) days after contract award. Forwarding correspondence from the contractors shall identify the associated contract number. The Requiring Activity Manager will determine the favorability of the Polizeiliche Fuehrungszeugnis and notify the contractor. The contractor shall forward a copy of unfavorable Polizeiliche Fuehrungszeugnis to the Contracting Officer via the COR and the Requiring Activity Manager within 10 days of receipt, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens when results of background check are unfavorable.

2.4.4.3 Educational requirement

The contractor is required to have Bachelor’s Degree in the area of religion or any Christian theology study from an accredited university; or two years of college with no degree and three years of work experience (paid or volunteer, experience in a military chapel setting is desired) as a parish life coordination and provide a recommendation letter referring to the position from a chaplain, priest or previous employer; or six years of work experience (paid or volunteer) in parish life coordination in which case the contractor shall provide a recommendation letter referring to the position from a chaplain, priest or previous employer.

2.4.4.4. Standards of Conduct.

The contractor’s conduct shall not reflect discredit upon the Government. The contractor must be able to communicate effectively with the Pastor, congregation, volunteers and the Government in English orally and in written format (i.e. instructions, invoices, advertising and marketing). The contractor must be committed to working within the pluralistic Military Chapel environment, cooperating to meet the needs of the congregation. The contractor must have held a membership of a Catholic congregation/church supporting the parish Christian life ministry. A prospective contractor must submit a letter of recommendation from the Pastor with the Prospective Contractor Data Sheet. The contractor shall ensure all personnel present a professional appearance while working on the Government installation. The contractor shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The contractor shall ensure to provide services under this contract, conduct oneself and perform services in a professional, safe, and responsible manner. The contractor shall be removed, from the job site, for reasons of misconduct or security. The contractor shall ensure to comply with 41 USC 423, Procurement Integrity. The contractor shall also ensure not to conduct political related activities or events on the installation.

2.4.4.5. Contractor Hiring Restrictions.

The contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5. Business Relations.

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The contractor shall ensure customer satisfaction and professional and ethical behavior of all contractor personnel. The contractor may be provided a Common Access Card (CAC) to access Government systems in order to perform the required works within the contracted PWS. A CAC permits installation access to the contractor. It may require the contractor to have, at a minimum, a favorable National Agency Check (NAC).

2.4.6 Identification of Contractor.

As a non-personal services contractor, the contractor is not a member of the USAG Bavaria Chaplain’s Office Staff. The contractor attending meetings, answering Government telephones, and working in other situations where one’s contractor status is not obvious to third parties must identify oneself as such to avoid creating an impression in the minds of members of the public that he/she is a Government official. The contractor shall ensure that all government employees and the public in the chapel community know that he/she is not Government employees. However, the contractor does not require a contractor Identification badge in religious services.

2.4.7 Interactive Customer Evaluation (ICE).

The contractor shall obtain access to the ICE system, shall respond to all ICE comments addressed to contractor, shall provide replies to initiators of ICE comments and shall provide updates in the ICE reporting system within 72-hours of receipt of comment. The contractor shall provide quarterly ICE data and reports, or as requested by the Government. (Deliverable A003).

2.5 Work Management.

2.5.1 Contractor Work Plan.

The contractor is not required to carry a work plan for this contract.

2.5.2 As a means to document all work performed, the Contractor shall ensure to record applicable labor hours and cost. The contractor shall be responsible for submitting all invoice data into the WAWF system on time each month after submitting the Service Rendered Form to the RM that is due NLT the 10th of each month.

2.5.3 Work Standards.

The professional specifications within this PWS define the quality religious pastoral coordination service accomplished under this contract.

2.6 Security

2.6.1 Background Checks

Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors (GERMANY) (For locations outside of Germany, RA shall consult with the responsible Security Office and Activity Manager applicable to location(s) associated with this PWS.)

2.6.2 Access and General Protection/Security Policy and Procedures.

The contractor shall comply with applicable installation, facility, and local security policies and procedures. The contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.6.3 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.6.3 Government Vehicles. N/A

2.6.4 Contractor Vehicle Registration.

Currently there is no requirement to register contractor owned vehicles with the Provost Marshal or DES. However, the contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.6.4.1 The contractor shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.6.5 Contractor Access.

To Tower Barracks/Rose Barracks Catholic Community in USAG Bavaria, the contractor’s privately-owned vehicles or motorcycles must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.6.5.1 The contractor requesting access to Tower Barracks/Rose Barracks Catholic chapel in USAG Bavaria will enter through the designated Visitor Control Center (VCC). The contractor will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. The contractor will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge, the contractor may enter any Manned Access Control Point/Gate. The contractor and one’s vehicle, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Tower Barracks/Netzaberg Catholic chapel in USAG Bavaria.

2.6.6 Physical Security. (Only applicable to Government Furnished Property (GFP) and Facilities). The contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program.

The contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the KO/COR, no later than (NLT) the 10th of each month, following the month of surveillance. The contractor shall secure Government facilities, equipment, and materials at the close of each work period. The contractor, as a general rule, shall not have access to classified information; however, should contractor personnel find classified documents in a waste basket and or recycle container, the contractor shall immediately contact the KO or designated Government representative/COR for disposition instructions.

2.7 Security Training

2.7.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, the contractor, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis (Deliverable A004). AT Level I awareness training is available at the following site: http://jko.jten.mil.

2.7.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the contractor within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. A contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by USAG Bavaria ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.7.1.2 Threat Awareness and Reporting Program (TARP), IAW AR 381-12, the contractor shall take a TARP training within 30 calendar days after contract start date and submit the certificate of completion to KO/COR within 30 calendar days after completion of training (Deliverable A005). The contractor shall take the TARP training annually and resubmit the certificate to KO/COR annually. TARP training is available at the following site: http://jko.jten.mil.

2.7. iWATCH Training.

The contractor shall brief the local iWATCH program (training standards provided by the Rock Island’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the USAG Bavaria, Police Department and the COR. The contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion (Deliverable A006). Documentation to be used by the COR to satisfy this requirement can be found at:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

2.7.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, a contractor shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the Government (Deliverable A007). The contractor shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html.

2.7.4 If applicable, the contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.7.5 DoD Cybersecurity Awareness training

The contractor must complete the DoD Cybersecurity Awareness training before issuance of network access and annually thereafter. The contractor working IA/IT functions must comply with DoD and Army training requirements in DoD 8140.01 & 8570.01-M and AR 25-2 within six (6) months of appointment to Cybersecurity IA/IT functions. Per DoD 8140.01 & 8570.01-M and AR 25-2, the contractor shall be appropriately certified within 30 calendar days after contract award and submit the certificate to KO or COR within 5 days after the completion (Deliverable A008). The baseline certification as stipulated in DoD 8140.01 & 8570.01-M must be completed upon contract award.

2.8 Safety.

The contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.8.1 Safety Plan.

The contractor shall develop and implement a safety plan for its employees. The contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change (Deliverable A009).

2.8.2 Occupational Safety and Health (OSHA). N/A.

2.8.3 Reporting of Fire and Safety Hazards.

The contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor.

2.9 Training, Physical Requirements, or other Expertise Required.

2.9.1 Certified. N/A

2.9.2 New Facilities Equipment Training. N/A

2.9.3 Child Abuse Prevention, Identification and reporting.

The contractor working in support of the Child, Youth and School Service (CYSS) at the Child Development Center (CDC), and/or the Youth Activity Center shall be escorted at all times.

The contractor shall check in with the front desk and not proceed until escorted by a staff member to the work area. The escort will remain with the contract worker at all times. If the escort leaves or is not available the contractor shall stop work and wait at the front desk.

2.9.4 The Government owned computers.

The contractor can use the Government owned computer in the USAG Bavaria RSO and the chapel office for performing the contracted task in PWS. The contractor shall provide Information Management Services to maintain and secure any Government issued computer equipment in full compliance with AR 25-2, Information Management: Army Cybersecurity, and Network Enterprise Center (NEC). The contractor shall comply with Government furnished instructions pertaining to the operation and access of Government issued Automated Data Processing (ADP) equipment and software. The contractor is responsible for ensuring all Government issued computers are fully Information Assurance Vulnerability Alert (IAVA) compliant and have the latest security updates and patches installed. The contractor shall not install any software application on a Government computer that does not have a current Certificate of Net worthiness (CON).

2.10 Environmental Requirements. N/A

2.11 Contingency Plans. N/A

2.11.1 General.

The contractor shall establish, maintain, and implement contingency plans for disaster and labor dispute contingencies for one’s own self. The plans shall assume no Government support to the Contractor workforce.

2.11.2 Disaster Contingency Plan.

This plan shall establish procedures, personnel, and means of maintaining performance of all PWS requirements in the event of a disaster. The contractor shall submit a Disaster Contingency Plan within 30 business days of contract award, and updated annually thereafter (Deliverable A0010). The plan shall be approved by the KO and COR prior to the start of work.

2.11.3 The services shown in TE 2, USAG Bavaria Mission Essential Services, are identified as essential during the performance of this contract.

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the contractor. The contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The contractor’s QCP is the means by which he/she assures oneself that the work conforms to contract requirements. The basic principle of the plan is that the contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award (Deliverable A0011). The contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation.

3.3 Customer Feedback Program.

The contractor shall establish and operate a customer feedback program as part of the QCP.

3.4 Documentation.

The contractor shall submit an internal document to the USAG Bavaria RSO, which is a “Service Rendered Form” (7.3.3 Technical Exhibit 3) as a means of surveillance process document on this Performance-Based Service Contracting (PBSC). In order to ensure the contractor’s performance assessment and quality that meets the required standards for each objective in the PWS, the contractor shall fill out the service hours on the form and obtain the signature of the Catholic Chaplain who works with or the garrison senior chaplain. After that, the contractor shall submit it to USAG RSO CRM office. The contractor shall submit this form to the USAG Bavaria RM office No Later Than (NLT) the 10th day of the next month before the contractor submits one’s invoice in the WAWF system (Deliverable A0012).

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

4.1 Standards (STDs) of Catholic Religious Pastoral Life Coordination Contractor The contractor shall provide Catholic Religious Pastoral Coordination Service to the Catholic community within Tower Barracks/Rose Barracks according to the standard of the USAG Bavaria RSO’s religious support plan and requirements IAW the USAG Bavaria RSO’s CMRP authorized by the USAG Bavaria Garrison Commander. The contractor shall be well groomed, neat and give a professional appearance at all times when exercising the tasks of this contract. The contractor shall coordinate with COR/Catholic priests/Catholic parish president two (2) days prior to the scheduled Catholic chapel services when he/she is not able to provide services. According to the nature of religious pastoral life coordination, it is considered as a one quantity service of pastoral life coordination when the whole a Sunday service or a parish meeting or a program is completed.

4.2 Standards (STDs) of Catholic Religious Pastoral Life Coordination Services

4.2.1 Coordinate the Liturgical and Sacramental Requirements

4.2.1.1 The contractor shall coordinate denominationally specific administrative support for Catholic Masses, Rites, Sacraments, Services community events and activities, including preparation of weekly bulletins for Sunday Mass, monthly calendar, and on Special Occasions in the Catholic liturgical year, such as Advent/Christmas, Lent/Holy Week/Easter, Patronal Feast Day, Baccalaureate Mass, Reconciliation services, First Communion and Confirmation receptions, Patron Saint feast days, Baccalaureate Mass, including coordinating Parish Activities, etc. A pastoral coordination service in this contract can be considered as one quantity service when the entire Sunday service or a parish meeting or a program is completed.

4.2.1.1.1 The Catholic Pastor shall receive a copy of the bulletin each week on Wednesday for review and approval (Deliverable A0013).

4.2.1.1.2 On approval, the contractor shall print and make available hard-copied bulletins for services at the chapel and digital for online mass.

4.2.1.2 The contractor shall obtain and maintain parish records for Catholic rites and sacraments in both digital and hard copy means. A hard copy shall be in NB chapel office and digital copy shall be maintained on the Contractors Computer and shall provide a digital back up on disc every quarter to the NB chaplain's office. (Deliverable A0021)

4.2.1.3 The contractor shall coordinate Communion calls and arrange a priest to visit the sick.

4.2.1.4 The contractor shall track and collect all the parish sacramental information and assist a priest to put them into the parish data system through a priest’s online system and also report it to the Archdiocese of Military Service (AMS).

4.2.1.5 The contractor shall coordinate and provide required RCIA, pre-marriage, parent and God-parent Baptism preparation forms and certificates and records to members as required.

The contractor can get all needy administrative forms from NB or RB chapel office.

4.2.1.6 Coordinate Parish Activities

4.2.1.6.1 Pilgrimages

The contractor shall coordinate the Military Pilgrimage to Lourdes for the community’s Catholic Soldiers and Families.

4.2.1.6.2 Chaplain Support

The contractor shall coordinate with Catholic Priest for his provision of communion calls and visits to the sick; Send appropriate cards to bereaved congregation members within 48hrs of death.

4.2.1.6.3 Records of all Catholic Parish programs including the Volunteer Utilization File

4.2.1.6.3.1 The contractor shall maintain both digital and hard copy of all the records of all Catholic Parish programs including the volunteer utilization file to include volunteer’s name, recruitment date, number of volunteer hours utilized, and number of persons attending each event and training. The records shall be kept in NB and RB 56M’s office and also the contractor’s computer and shall provide a digital back up on disc every quarter to the NB chaplain's office. (Deliverable A0021).

4.2.1.6.3.2 The contractor shall recruit volunteers and other staff/assistants for Catholic activities. The contractor shall maintain and submit volunteer utilization reports in accordance with parish and the Installation Volunteer Coordinator (IVC) requirements.

4.2.1.6.3.3 The contractor shall provide and submit a quarterly report of names of volunteers in Catholic Parish programs and hours worked at the last Friday of each quarter to the Director of Religious Education (DREs) for the IMCOM-E Religious Education Report and the Background Check Tracker (Deliverable A0014).

4.2.1.6.3.4 The contractor shall create attendance records and After Action Reports (AAR) of all Catholic Community programs, and submit it to the Catholic priest and the Catholic parish committee NLT the three (3) business days of occurrence (Deliverable A0015). AAR should be typed with containing the program name, date, number of attendance, the priest who leads the program, and etc, and also 3 pros and 3 cons. There is no specific format. These records shall be kept and maintained in both NB chapel’s 56M office and also the contractor’s computer and shall provide a digital back up on disc every quarter to the NB chaplain's office.

(Deliverable A0021).

4.2.1.6.4 The contractor shall prepare and maintain other records and reports as required.

4.2.2 Coordinate Canon Law and Diocesan Regulations and Requirements.

According to the nature of religious pastoral life coordination, it is considered as a one quantity service of pastoral life coordination when the whole coordinating task on Canon Law and Diocesan Regulations and Requirements is completed monthly.

4.2.2.1 The contractor shall assist priests as needed with Canon Law and AMS regulations and requirements.

4.2.2.2 The contractor shall coordinate and submit completed AMS Baptism, Profession of Faith, First Holy Communion and Confirmation record forms to the AMS Sacramental Department within a week of the celebration of the sacrament.

4.2.2.3 The contractor shall coordinate and submit completed Chaplain Quarterly Sacramental Report to the AMS Sacramental Department on the last day of each quarter and report the completed date to the priest (Deliverable A0014).

4.2.2.4 The contractor shall coordinate and submit names of qualified persons, at the end of each quarter, who have been chosen, trained, and endorsed by the priest chaplain as Extraordinary Minister of the Eucharist (EME) to AMS for appointment by the Archbishop (Deliverable A0015).

4.2.2.5 The contractor shall coordinate sacramental Marriage preparation classes at the second Friday of each month that meet the specific requirements of the diocese in which the marriage will take place. IAW the guidance of the priest, the contractor shall arrange the classroom and training materials for the classes.

4.2.2.6 The contractor shall coordinate and compile Archdiocese for Military Services (AMS) certificates and affidavits.

4.2.2.7 The contractor shall coordinate the recording of the Marriage in the AMS marriage register by fully completing the AMS record form and submitting it along with the pre-nuptial investigation of both parties to the AMS Sacramental Department.

4.2.2.7.1 The contractor shall coordinate and notify the pastor(s) of the place(s) of the spouse’s place of Baptism about the marriage as soon as possible after the Marriage (Canon 1122).

4.2.2.8 The contractor shall coordinate and notify the pastor of the place of Baptism that Confirmation was conferred (Canon 895).

4.2.2.9 The contractor shall coordinate baptismal preparation for parents in accordance with Church canons and liturgical requirement.

4.2.3. Coordinate Catholic Community Norms and Requirements.

According to the nature of religious pastoral life coordination, it is considered as a one quantity service of pastoral life coordination when the whole coordinating task on Catholic Community Norms and Requirements is completed monthly.

4.2.3.1 The contractor shall coordinate Catholic Communities Administrative, Logistical, and Organizational Support.

4.2.3.2 The contractor shall coordinate support for the Catholic Community Programs, which includes all area chapel congregational program activities, in consultation with the assigned Catholic Chaplain and Catholic Pastoral Advisory Council.

4.2.3.3 The contractor shall coordinate Catholic administrative support for parish activities with the Chaplain Staff: assist with execution of the Catholic Community portion of the CMRP, such as preparing, submitting and tracking of CTOF and APF purchase requests (PRs), facility coordination, equipment, supply and manpower requirements.

4.2.3.4 The contractor shall provide a list of Catholic Community program supplies and materials projected for use during the next quarter of the year to be submitted NLT the last working day of first month of each quarter approval (Deliverable A0016).

4.2.3.5 The contractor shall advertise and promote Catholic Community program and activities to include USAREUR-wide events by use of chapel bulletins, the post bulletin, bulletin boards, flyers, the community newspaper, and other appropriate media.

4.2.3.5.1 The contractor can use media to keep the parish informed about church liturgical celebrations, preparation and requirements of the Archdiocese for Military Service (AMS) and local needs.

4.2.4 Coordination Meetings

The contractor shall coordinate 24 times of meetings per a year. It is considered as a one quantity service of pastoral life coordination when each meeting is over.

4.2.4.1 The contractor shall arrange a meeting with the Priest/Catholic Chaplain/COR to review the delivery of services and the Catholic Community Program records and statistics and to plan future services according to the pastoral plan of the priest. This meeting shall last approximately one hour and the total number of meeting per year will be 20 times.

4.2.4.2 The contractor shall participate in the regular Parish Advisory Council.

The contractor shall attend no more than 4 Pastoral Advisory Council meetings as required by the Catholic Chaplain/Pastor which will last approximately one hour. The contractor is required to put together meeting minutes and distribute them to the council members within 3 working days (Deliverable A0020)

4.2.4.3 The contractor shall meet with other leaders and representatives of the Area Support…