Final Class JEFO Innovation Pharm Automation 7-21-2025_Redacted2_Redacted.pdf

This document is a Class Justification for an Exception to Fair Opportunity (JEFO) for Innovation Associates, Inc., covering annual pharmacy automation equipment maintenance services under contract SPE2D1-19-D-0017 with the Defense Logistics Agency (DLA) Troop Support. The justification seeks sole-source approval for maintenance of Innovation's iA NEXiA pharmacy workflow and automation system, which is an automated medication dispensing system integrated with the Composite Health Care System (CHCS) using digital imagery and bar code technology for prescription processing.

The document details that Innovation Associates is the only vendor capable of maintaining the iA NEXiA system, as they are the original equipment manufacturer (OEM) with proprietary software licenses. The maintenance coverage includes equipment repair, annual preventative maintenance, software updates, and cybersecurity patches. The Class JEFO will apply to all Service Maintenance Agreement (SMA) orders from the approval date through July 22, 2029, covering both the five-year base and five-year option periods. DLA Troop Support has determined the pricing to be fair and reasonable based on government pricing comparisons and current contract terms, with market research confirming no alternative vendors can provide equivalent maintenance services for the specialized system.