FINAL 6913G622Q300033.pdf

U.S. DOT The Volpe Center 6913G622Q300033 Due: Wed. June 08, 2022@1230PM EST

Combined Synopsis/Solicitation

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

quotations are being requested and a written solicitation will not be issued. Solicitation No.

6913G622Q300033 is issued as a Request for Quotation (RFQ).

This solicitation is being conducted under FAR Part 12, Acquisition of Commercial Items and FAR Part 13, Simplified Acquisition Procedures. This solicitation document and incorporated provisions are those in effect through Federal Acquisition Circular 2022-04, effective 01/30/2022. The NAICS Code is 624230; the Small Business size standard is $35 million.

BACKGROUND

The U.S. Department of Transportation (DOT) Volpe National Transportation Systems Center (Volpe Center) sends Temporary Duty (TDY) travelers on special assignment to all regions of the world. The Volpe Center has conducted a lengthy review of services required or provided under U.S. Department of State and DOT TDY policies, and recent experiences of Volpe Center staff while on international TDY. The Volpe Center has determined that acquiring outside expertise and comprehensive information, medical, security and evacuation support services to supplement those services provided by partner agencies is necessary to improve the information and necessary on-the-ground support for its personnel on TDY outside the United States.

The U.S. Department of Transportation (U.S. DOT), John A. Volpe National Transportation Systems Center (Volpe Center) Cambridge, MA, intends to solicit and award a firm-fixed-price purchase order. The Volpe Center has a requirement to seek international Government traveler information, medical, security and evacuation support services that require very little maintenance on behalf of Volpe Center staff, and which are managed such that there are few administrative barriers related to enrollment, verification of eligibility for services, and action initiated and followed through on emergency mitigation, response, and resolution.

SCOPE OF WORK

The contractor shall provide comprehensive information, medical, security and evacuation support services for all of Volpe Center’s Government employees on TDY assignment outside the United States. These individuals include short-term TDY Government employees traveling to carry out the mission of the Volpe Center on international assignments around the world.

Emergency Support and Evacuation services shall include comprehensive medical and security emergency assistance, including medical and political evacuation services to supplement what may be provided by the U.S. Department of State or other U.S. Government agencies. These services also include consolidated and up-to-the-minute information resources and alerts available prior to and during a trip to support and promote sound choices leading to the greatest levels of health and safety for Volpe Center Government employees while traveling internationally. It is anticipated that these services shall be provided for approximately 75 international trips per year.

Comprehensive Information Support Services

• Compilation and electronic distribution of multiple sources of information relevant to safety, security, and health while traveling internationally. Multiple media approaches to exchanging and disseminating information.

• Website and mobile application site that includes up-to-the-minute information, updates and alerts on security and medical concerns for travelers that can be accessed by Government employee traveling, Volpe Center staff, and family members prior to the departure and during the trip so travelers may make the most well-informed decisions possible and take all appropriate precautions and actions to ensure their safety and health.

• Customized web pages and links that allow for the consolidation of information and increased efficiency. Customized pages and links with information specific to Volpe Center procedures shall be readily available alongside the information provided by the vendor on their services webpage. Email alert notification systems to serve Government employee traveling and their supervisors.

• Telephone, mobile application, and web-based resources to gain immediate access to further support (contact information for Embassies, Volpe Center Key Personnel, hospitals, health care facilities, emergency numbers, etc.) Volpe Center will provide the contractor with the Volpe Center Key Personnel information.

• Command Centers and staff available 24/7 to manage round-the-clock inquiries from Government employee traveling in all time zones around the globe and manage responses.

• Training for users and administrators on how to maximize use of websites, mobile applications and support personnel at call centers.

Enrollment - Emergency Contact Cards

Automatic issuance of information cards and/or other information pamphlets that can be carried by Government employees during international travel. The cards shall list all relevant emergency contact numbers and procedures in the event of an emergency to facilitate and expedite communication for either the traveler, or someone else providing assistance in the event that the Government employee is unable to communicate. No Government employee shall be excluded from enrollment for any reason (age, pre-existing health conditions, etc.).

Medical Support Services

• Identification of reliable health care providers and advisory services in foreign countries which meet U.S. standards.

• Assistance with transport, intake, admissions, and monitoring during a medical emergency.

• Translation and interpretation services, as necessary.

• Medications and supplies will be sent to Government employee traveling TDY, as necessary including replacement of lost, stolen, or unavailable meds.

Security and Evacuation Support Services

• Communication Assistance - 24/7 access to a crisis center or incident command center and case manager in the event of a security related concern – disasters (natural, political, etc.)

• Coordination of information and logistics for support and evacuations with all U.S.

Government agencies involved.

Medical, Security and Evacuation Support Services Available Upon Request

These Medical, Security and Evacuation Support Services listed below shall be available and provided by the contractor upon request of the Contracting Officer should the need arise under separate order with an urgent and compelling need justification.

• Logistical and operational management and services support for medical evacuations and repatriation – includes payments to providers in remote locations that the U.S.

Government may not be able to make in an expeditious manner. The contractor shall provide a description of their standard operating procedure for reimbursement with the government and traveling employee’s health insurance providers.

• Medically trained escort services as required for sustained care of a patient during transit.

• Security evacuation assistance.

• Repatriation of mortal remains in the event of a death abroad.

PLACE OF PERFORMANCE

All work shall be performed at the Contractor’s site(s), unless otherwise noted in this Statement of Work.

DELIVERABLES

The contractor shall provide monthly reports of services performed and after-action reports should an emergency medical event or evacuation occur. These reports shall be provided electronically to the Contracting Officer’s Representative/Technical Point of Contact(s) and/or readily available through an online system.

PERIOD OF PERFORMANCE

The Period of Performance will be a 12-month Base Year plus Four, 12-month Option Years as follows:

Base Year: July 01, 2022 through June 30, 2023;

Option Year One: July 01, 2023 through June 30, 2024;

Option Year Two: July 01, 2024 through June 30, 2025;

Option Year Three: July 01, 2025, through June 30, 2026;

Option Year Four: July 01, 2026 through June 30, 2027.

REQUIREMENTS/SPECIFICATIONS

The Government intends to award a firm-fixed-price purchase order as a result of this Combined Synopsis/Solicitation. This notice is expected to result in a single award, subject to receipt of an acceptable proposal. The Offeror's proposal shall be prepared in accordance with Attachment 1- Microsoft Excel Spreadsheet, Instructions, Conditions, and Notice to Offerors. The Offeror's price quotation shall include a firm-fixed-price for each CLIN identified below and the total firm-fixed-price for CLINS 00100-00500. CLINs 00200 through 00500 are Optional CLINs that may be exercised at the sole discretion of the Government.

CLIN 00100

Base Year - Comprehensive Information, Medical and Security Assistance Support Services for Federal Government Employees Traveling Abroad.

12 Months X $______________ /month = $______________________

CLIN 00200:

Option Year One - Comprehensive Information, Medical and Security Assistance Support Services for Federal Government Employees Traveling Abroad.

12 Months X $______________ /month = $______________________

CLIN 00300

Option Year Two - Comprehensive Information, Medical and Security Assistance Support Services for Federal Government Employees Traveling Abroad.

12 Months X $______________ /month = $______________________

CLIN 00400

Option Year Three - Comprehensive Information, Medical and Security Assistance Support Services for Federal Government Employees Traveling Abroad.

12 Months X $______________ /month = $______________________

CLIN 00500

Option Year Four - Comprehensive Information, Medical and Security Assistance Support Services for Federal Government Employees Traveling Abroad.

12 Months X $______________ /month = $______________________

TOTAL for CLINs 00100 through 00500: $_______________________

This combined synopsis/solicitation hereby incorporates all Federal Acquisition Regulation (FAR) provisions and clauses contained herein.

The FAR provisions and clauses cited in this notice can be viewed at http://www.acquisition.gov/far.

All Offerors must include a completed copy of the provision at FAR 52.212-3, Offeror Representations and Certifications-Commercial Items (attached). An Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certifications electronically in the System for Award Management (SAM) accessed through http://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v) of this http://www.acquisition.gov/far http://www.sam.gov/ provision. All Contractors must be registered in SAM in order to receive an award from a U.S.

DOT Agency.

Vendors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factor(s) and elements of evaluation factor(s). Failure to meet a requirement may result in an offer being ineligible for award. If the Vendor finds it necessary to take exception to any of the requirements specified in the solicitation, the Vendor shall clearly identify where it is addressed in its submission and provide a complete explanation of why the exception was taken, what benefit (if any) accrues to the Government, and its impact (if any) on the performance, schedule, cost and specific requirements of the solicitation. Each exception shall clearly identify the specific paragraph and/or part of the solicitation to which the exception is taken.

Addendum to FAR 52.212-2 Evaluation--Commercial Items (Nov 2021)

(a)The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation is the lowest priced technically acceptable offer. The evaluation criteria of technical understanding, management approach, and past experience, will determine vendor selection. Technical Understanding and ability to provide components and services stated and required to meet the need stated in the SCOPE OF WORK, DELIVERABLES, and PERIOD OF PERFORMANCE of the attached Statement of Work will help the Government determine that a vendor can perform the work.

(1) TECHNICAL ACCEPTABILITY

Quotations submitted by each vendor will be evaluated in accordance with the specifications and determined to be either acceptable or unacceptable. The Technical Acceptability factor will be rated at the Factor level using the adjectival definitions below. The individual elements will not be rated, but the Government’s evaluation of the elements, individually or collectively, will affect whether a quotation is rated Acceptable or Unacceptable.

• Experience is a Technical Acceptability element. Please provide documentation demonstrating your capabilities in fulfilling the SOW as outlined above under Factor 1, Technical Acceptability Submission.

• Adherence to Schedule is a Technical Acceptability element. Potential vendors in their submissions shall identify their capability to meet to period of performance: 07/01/2022- 06/30/2027

Technical Evaluation Ratings:

Rating Description Acceptable Submission clearly meets the minimum requirements of the solicitation Unacceptable Submission does not clearly meet the minimum requirements of the solicitation

If the technical submittal is determined "Unacceptable", it renders the entire quote technically unacceptable. Technical submissions that do not meet the minimum requirements will be rated as "Unacceptable” and will no longer be considered for further competition or award.

Vendors shall demonstrate their Technical Acceptability by providing the information required under the following two elements: (i) Experience and (ii) Management Approach

• Experience: Vendors shall submit documentation that demonstrate Technical Understanding of the components and services stated and required to meet the need stated in the SCOPE OF WORK, DELIVERABLES, and PERIOD OF PERFORMANCE of the attached Statement of Work.

• Management Approach: The Offeror shall provide a management approach that will successfully accomplish the requirements of the solicitation. Offeror shall provide a management approach that clearly describes the management controls, techniques and procedures that will be used to ensure required work is performed in a timely, responsive, professional and efficient manner. Offeror’s Management Approach shall include a staffing plan that demonstrates their understanding of the skill sets required to successfully accomplish the requirements set forth in the RFQ.

(2) PRICE

The prices quoted shall be in accordance with the solicitation, and will be evaluated on the basis of lowest price technically acceptable. Price Quotes shall be held firm for thirty (30) days.

Vendors responding to this solicitation are advised that, prior to award, the government may request vendors to submit additional information/data to support price reasonableness such as copies of paid invoices for the same or similar items, or price list with effective date and/or copies of catalog pages along with any applicable discounts. Failure to submit the requested information may result in disqualification of the submitted quote.

Transition Costs must be presented, defined, and itemized, if applicable.

(3) PAST PERFORMANCE

In order to facilitate the Government’s evaluation of this factor, the Offeror shall provide information on no more than three (3) previous contracts whose effort was relevant to the effort required by this proposal. Evaluation will focus only on work experience already performed.

Yet-to-be performed work and experience prior to the last five (5) years will not be considered.

Offeror’s may submit performance data regarding current contract performance as long as a minimum of one year of performance has been completed as of the closing date of this proposal.

Relevant past performance for proposed subcontractor(s) may be submitted. The information must be clear whether the work by the Offeror was done as a prime contractor or a subcontractor.

The following minimum information shall be provided within the contractor submitted references: ·

- Contract Number/Delivery Order Number

- Contract Type

- Annual Contract Cost

- Description of Work

- Valid Name, Phone Number and E-mail Address of Contracting Officer and Contracting

Officer's Representative/Task Order Manager

In the description of work, Offerors should provide a detailed explanation demonstrating the similarity of the contracts in terms of scope and magnitude, to the requirements of the RFQ for purposes of the relevancy.

System for Award Management (SAM): Vendors must be registered in the SAM database to be considered for award. Registration is free and can be completed on-line at http://www.sam.gov/.

METHOD OF PROPOSAL SUBMISSION:

Questions Period: All Questions must be sent via email to elizabeth.mcdannell@dot.gov with email subject: “RFQ#6913G622Q300033 QUESTIONS.” Questions must be received no later than Thursday, June 02, 2022 at Noon (12:00PM) EST.

All quotes must be sent via email to elizabeth.mcdannell@dot.gov. Quotes shall include delivered price(s), a point of contact, name and phone number, CAGE Code, business size under NAICS Code 624230, and payment terms. Each response must clearly indicate the capability of the vendor to meet all specifications and requirements. Quotes must be received no later than Wednesday, June 08, 2022 at 12:30 PM EST.

http://www.sam.gov/ mailto:elizabeth.mcdannell@dot.gov

52.202-1 Definitions 52.203-5 Covenant Against Contingent Fees 52.203-7 Anti-Kickback Procedures 52.203-11 Certification and Disclosure Regarding Payments to Influence Certain Federal

Transactions 52.203-12 Limitation on Payments to Influence Certain Federal Transactions 52.203-18 Prohibition on Contracting With Entities That Require Certain Internal

Confidentiality Agreements or Statements 52.204-7 System for Award Management 52.204-8 Annual Representations and Certifications 52.204-9 Personal Identity Verification of Contractor Personnel 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards 52.204-13 System for Award Management Maintenance 52.204-16 Commercial and Government Entity Code Reporting 52.204-17 Ownership or Control of Offeror 52.204-18 Commercial and Government Entity Code Maintenance 52.204-19 Incorporation by Reference of Representations and Certifications.

52.204-20 Predecessor of Offeror 52.204-21 Basic Safeguarding of Covered Contractor Information Systems 52.204-22 Alternative Line Item Proposal 52.204-23 Prohibition on Contracting for Hardware, Software, and Services Developed or

Provided by Kaspersky 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment.

52.204-25 Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment.

52.204-26 Covered Telecommunications Equipment or Services Representation 52.209-2 Prohibition on Contracting with Inverted Domestic Corporations—Representation 52.209-6 Protecting the Government’s Interest When Subcontracting with Contractors

Debarred, Suspended, or Proposed for Debarment 52.209-10 Prohibition on Contracting With Inverted Domestic Corporations 52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law 52.211-14 Notice Of Priority Rating For National Defense, Emergency Preparedness, and

Energy Program Use 52.212-1 Instructions to Offerors-Commercial Items 52.212-2 Evaluation--Commercial Items 52.212-3 Offeror Representations and Certifications--Commercial Items 52.212-4 Contract Terms and Conditions--Commercial Items 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders— Commercial Items 52.219-1 Small Business Program Representations 52.219-6 Notice of Total Small Business Set-Aside

52.219-28 Post-Award Small Business Program Representation 52.222-3 Convict Labor 52.222-19 Child Labor—Cooperation with Authorities and Remedies 52.222-21 Prohibition of Segregated Facilities 52.222-22 Previous Contracts and Compliance Reports 52.222-25 Affirmative Action Compliance 52.222-26 Equal Opportunity 52.222-36 Equal Opportunity for Workers with Disabilities 52.222-50 Combating Trafficking in Persons 52.223-6 Drug-Free Workplace 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving 52.225-13 Restrictions on Certain Foreign Purchases 52.232-8 Discounts for Prompt Payment 52.232-33 Payment by Electronic Funds Transfer—System for Award Management 52.232-39 Unenforceability of Unauthorized Obligations 52.232-40 Providing Accelerated Payments to Small Business Subcontractors 52.233-1 Disputes 52.233-3 Protest after Award 52.233-4 Applicable Law for Breach of Contract Claim 52.237-2 Protection Of Government Buildings, Equipment, And Vegetation 52.242-15 Stop-Work Order 52.246-4 Inspection of Services—Fixed Price 52.247-34 F.O.B. Destination 52.248-1 Value Engineering 52.252-1 Solicitation Provisions Incorporated By Reference 52.252-2 Clauses Incorporated By Reference 52.252-5 Authorized Deviations in Provisions 52.252-6 Authorized Deviations in Clauses

The offer should be addressed to the following: U.S. Department of Transportation, Volpe National Transportation Systems Center, Attn: Elizabeth McDannell, V-222, 55 Broadway, Cambridge, MA 02142. The signed offer must be submitted via e-mail to the contracting officer elizabeth.mcdannell@dot.gov . The time for receipt of offers is 12:30 PM Eastern Time Wednesday, June 08, 2022. No telephone requests will be honored. The Government will not pay for any information received. The Government intends to award a firm-fixed-price purchase order as a result of this solicitation. This RFQ is expected to result in a single purchase order award, subject to receipt of an acceptable proposal.

mailto:elizabeth.mcdannell@dot.gov