Fillable_Rating Factor 1_New Applicantst.pdf

Attachment: Sample Narrative Template Past Performance (New Applicants Only)

Applicant Legal Name______________________________

Are you a:

New Applicant

Renewal Applicant Appendix B: Sample Narrative Template Rating Factor 1 – Past Performance (New Applicants Only) Maximum Points (50) A narrative response is required for this rating factor. You may receive up to 50 points for this rating factor. HUD will assess your past performance in implementing previous grant and/or supportive services activities to determine your capacity to successfully execute an FY25 ROSS grant. This evaluation will consider your demonstrated experience in coordinating and providing supportive services for low-income and vulnerable families, with a focus on meeting needs and helping them progress along the self-sufficiency continuum. Additionally, you must demonstrate your experience in achieving programs goals, effectively meeting needs and assisting low-income individuals with upward economic mobility and stability. Resident Associations and troubled PHAs, who are required to have a Contract Administrator, may also include the past performance and experience of their contract administrator’s organization.

Describe your experience within the past five years in receiving and implementing grants aimed at delivering supportive services to HUD-assisted and/or low-income families (up to 5 Points). To earn up to five points, you must include the name, funding agency (grantor), grant amount, and brief description of the program and its goals. Additionally, you must highlight how these grants supported the delivery of services to HUD-assisted and/or low-income families. Failure to include information about grants received and implemented within the past five years, and how those grants supported low-income families, will result in a lower score.

Describe your achievements over the past five years in delivering supportive services to HUD-assisted and/or low-income families (up to 10 Points). To earn up to ten points, you must detail specific accomplishments and measurable outcomes resulting from these services. Your response should include both descriptive and quantitative information. For example, the number of program participants who completed a service or training program and the impact it had on their employment, income, education, health. Failure to clearly describe the achievements of your supportive service programs will result in a lower score.

List the partner service providers and/or community-based organizations within your region and describe examples of how you have collaborated with them to meet the needs of the families you serve (up to 10 Points). To earn up to seven points, your response must include specific organizations you have partnered with and concrete examples of how these partnerships met the needs of the families in your supportive services programs and/or housing. Failure to provide a list of your partners and examples of how partners assisted families you served will result in a lower score for this criterion.

Describe your organization’s experience providing case management to HUD-assisted and/or low-income families (up to 8 Points). To earn up to eight points, your response must include the case management system used, the office or staff at your organization responsible for delivering case management services, process for updating case files and how your organization coordinated and exchanged case (resident) information with partner organizations and other service providers. Failure to describe staff delivering case management, the system used, and how your shared case information with partners will result in a lower score for this criterion.

Describe your experience using a data driven approach to report program activities and outcomes to your organization’s leadership, board members, and funding entities (up to 7 Points). To earn up to seven points, you must explain the methods used to report program data (e.g., written reports, dashboards, presentations) and indicate the frequency of reporting. You must also include examples of how this reporting informed decision-making, partnership realignment or program improvement. Failure to describe methods used to report, frequency of reporting, and how this reporting informed decision-making will result in a lower score for this criterion.

Describe your experience engaging in and supporting HUD-assisted and/or low-income families with multiple barriers to self-sufficiency (up to 10 Points). To earn up to ten points, provide examples of barriers families faced and how you successfully recruited, retained, and delivered services to households facing multiple challenges such as childcare, disabilities, trauma, or unstable housing. Include specific strategies and outcomes achieved. Failure to describe and provide examples of how you served families with multiple challenges and strategies to keep families engaged will result in a lower score for this criterion.