FEMA RFI No. 70FA3021I00000002.pdf

FEMA RFI 70FA3021I00000002 – OCPO Robotics Process Automation

FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)

OFFICE OF THE CHIEF PROCUREMENT OFFICER (OCPO)

ROBOTICS PROCESS AUTOMATION (SYSTEM)

REQUEST FOR INFORMATION NUMBER: 70FA3021I00000002

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.

This RFI is issued solely for information and planning purposes; it does not constitute a Request for Proposal (RFP), Request for Quote (RFQ), or a promise to issue an RFP or RFQ.

Furthermore, those who respond to this RFI should not anticipate feedback with regards to its submission; other than acknowledgement of receipt – only IF a request for an acknowledgement is requested by the submitter.

This RFI does not commit the Government to contract for any supply or service. The Federal

Emergency Management Agency is not seeking proposals at this time.

Responders are advised that the Government will not pay any cost incurred in response to this

RFI. All costs associated with responding to this RFI will be solely at the responding party’s expense.

Not responding to this RFI does not preclude participation in any future RFP or RFQ. If a solicitation is released, it will be via the Government Wide Point of Entry at:

https://beta.sam.gov/opp/.

It is the responsibility of the potential Offerors to monitor the website for any information that may pertain to this RFI. All submissions become the property of the Federal Government and will not be returned.

PURPOSE OF THIS RFI

The Federal Emergency Management Agency (FEMA) Office of the Chief Procurement Officer

(OCPO) provides acquisition systems and tools to enable the efficient and effective acquisition of products and services and the data to make informed business decisions.

FEMA OCPO is seeking to gain process improvements through the use of Robotics Process

Automation (RPA) to reduce or eliminate manual, time consuming and/or repetitive work processes.

This is an RFI used to identify potential business sources that are interested and capable of providing the requirements to support FEMA in RPA and to gather information for planning purposes. FEMA OCPO requires assistance with the identification of the RPA software application, program management/support, installation and configuration of RPA software, establishing a methodology for RPA process selection, development of intake procedures, documentation of processes to be automated, development of automations, testing, training, lessons learned, and implementation of automations.

FEMA seeks industry’s review, comment and recommendations on the attached OCPO Process

Automation Matrix. This Excel spreadsheet identifies the following:

A. Process Title

B. Current Process/Workflow or Procedures

C. Proposed Changes to Streamline/Automation Process

D. Industry Comments

E. Industry Recommendation

FEMA seeks industry’s input to gather information to format the requirements document

(Statement of Objectives).

INFORMATION REQUESTED

Provide the following information to demonstrate your company’s ability based on RPA.

FEMA is seeking industry’s expertise and assistance in identifying industry best practices to be considered and key inputs FEMA needs to consider for this anticipated procurement. Please respond to the questions below as part of your capability statement:

1. What Commercial Off the Shelf (COTS) RPA solutions are present in industry?

2. What other information does industry need to know to understand FEMA’s requirements need?

3. What are the major/primary functionalities that the Government would need to define for a RPA solution?

4. What are the main interdependencies and constraints for FEMA to consider and define, so that industry understands the efforts involved in planning, system architectural design, development, integration & testing, implementation/deployment, and training?

5. FEMA believes that there will be all stages of the system-development life cycle. Do you foresee additional major phases to be included?

6. What is industry best practices in developing, managing, implementing, operating, and maintaining RPAs?

7. Given an RPA projects of this size and complexity, what kind of a work breakdown structure do you believe is required?

8. Generally, what do you anticipate as the major lines of effort for project management?

9. What general timeline do you expect the system implementation process to look like from the date of a potential contract award? Note time expected for migration, testing, and training. Note any other relevant implementation factors and their expected timeframes/key milestones.

10. What are some difficulties or challenges that the contractor foresees with trying to implement an RPA for FEMA OCPO?

11. What cost elements (e.g., fees, labor, direct costs, etc.) are there to consider for RPA solutions?

12. What labor categories do you anticipate would be required for this effort?

13. Have you developed and implemented application functionality related to data analytics, including data migration, ability to Extract, Transform, Load (ETL) several different data sets that may consist of internal and external entity data sets? What are some key considerations and lessons learned from your effort?

14. Do you have experience with incorporating RPA on FedRAMP certified IT systems?

15. Do you have experience gaining authorization to operate (ATO) for IT systems?

16. Provide a capability statement that demonstrates your company’s ability to meet the RPA requirements. THE CAPABILITY STATEMENT IS LIMITED TO FOUR (4) PAGES.

a. Provide a detailed description of any relevant projects that your company has completed (or is ongoing) in the past three (3) years related to RPA.

b. Provide the name of the commercial firm or Government Agency and contact information where the work was performed.

c. Indicate if your company performed the work as the prime or subcontractor.

SUBMISSION INSTRUCTIONS

OCPO Process Automation Matrix Excel Spreadsheet – Once you have reviewed Columns A,B, and C, responses should be submitted in Columns D and E. Additional information and answers to questions 1-15 above may be provided in a .pdf document not to exceed 15 pages (no less than font size 12).

RFI submissions shall be submitted in writing via e-mail to Herma Banks at herma.banks@fema.dhs.gov no later than Tuesday, 16 February 2021 by 12:00 PM ET. The e-mail subject line must contain RFI Number: 70FA3021I00000002.

Note: Those who respond to the RFI should not anticipate feedback with regards to their submission other than acknowledgement of receipt – IF a request for an acknowledgement is requested by the submitter.

mailto:herma.banks@fema.dhs.gov