FDC RFQ-24-005.pdf

Request for Quote Outpatient Substance Use Disorder Treatment and Aftercare Services

FDC RFQ-24-005

Florida Department of Corrections intends to utilize this Request for Quote (RFQ) to procure non-competitive, statutory health-exempt services pursuant to Section 287.057(3)(e)5., Florida Statutes (F.S.).

General Service Description The Department is seeking innovative solutions from qualified Vendors to provide outpatient substance use disorder treatment and aftercare services to offenders on community supervision with the Department within Judicial Circuits 3, 6, 7, 8, 11, 12, 14, 16, and 19. The services required include intake screening, assessments, individual counseling, treatment plan reviews, aftercare services, aftercare plan reviews, group counseling, and referrals to other services as outlined in EXHIBIT A and identified in the Vendor’s response to this RFQ. The goal of the Department’s treatment program is to offer services and interventions that motivate and assist offenders in their personal recovery from substance use disorder(s) while allowing them to maintain residence and employment in the community.

All Vendors responding to this advertisement are responsible for reviewing and understanding the specifications, terms, and conditions of EXHIBIT A – Contract #C3057 - Sample Contract, and must have a current or proposed service location within the designated area(s), as specified in Attachment I - Service Locations.

Vendor Response (limit 15 pages) Vendors interested in providing these services to the Department should submit a response, including a concise description of their capabilities to provide the required services.

The Vendor's response should clearly and effectively demonstrate:

1. The Vendor's understanding of how the current services are provided to the Department, including the service requirements, performance measures, and financial consequences outlined in EXHIBIT A of this

RFQ;

2. The Vendor's overall approach to meeting or exceeding the Department’s current requirements for service, which should include any recommended enhancements, expanded services, and cost savings the Vendor can provide to the Department.

3. Why the Vendor’s services are the best value for the State; and

4. Resumé reflecting experience providing these or similar services.

Vendors must complete and include the following attachments in their responses:

1. Signed Attachment II – Certification/Attestation; and

2. Completed Attachment III – Price Sheet.

Vendors shall submit their response to the Procurement Officer via email to Purchasing@fdc.myflorida.com by 2:00 p.m., Eastern Time, on December 05, 2023. Responses received after the deadline may not be accepted.

Vendor(s) invited to negotiate further with the Department will receive communication with further instructions from the Department. The Department will not advertise an award on the Vendor Information Portal, as this will be the only posting regarding this RFQ.

Questions Any questions that may arise related to this RFQ shall be directed via email to JoAnna Carraway at Purchasing@fdc.myflorida.com.

Failure to file a protest within the time prescribed in Section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond, shall constitute a waiver of proceedings under Chapter 120, Florida Statutes. A notice of protest must be filed with the Agency Clerk, Office of General Counsel, 501 South Calhoun Street, Tallahassee, Florida 32399; or by Fax: (850) 922-4355; or by Email: CO-GCAgencyClerk@fdc.myflorida.com.

mailto:Purchasing@fdc.myflorida.com mailto:Purchasing@fdc.myflorida.com mailto:CO-GCAgencyClerk@fdc.myflorida.com

ATTACHMENT I – SERVICE LOCATIONS

CIRCUIT 3 CIRCUIT 6

Service

Location Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Columbia County

Must be located within the city limits of

Lake City, Florida

Pasco County

Must be located within the city limits of

New Port Richey, Florida Dixie

County Must be located within one (1) of the following city limits: Old Town or Cross City, Florida

Pasco County

Must be located within the city limits of

Zephyhills, Florida Lafayette County

Must be located within the city limits of Mayo, Florida

Pinellas County

Must be located within the city limits of Largo, Florida

Madison County

Must be located within the city limits of Madison, Florida

Pinellas County

Must be located within the city limits of

St. Petersburg, Florida Suwannee

County Must be located within the city limits of Live Oak, Florida

Pinellas County

Must be located within the city limits of

Palm Harbor, Florida Taylor County

Must be located within the city limits of Perry, Florida

CIRCUIT 7 CIRCUIT 8

Location

Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Flagler County

Must be located within the city limits of Bunnell, Florida

Alachua County

Must be located within one (1) of the following ZIP codes: 32601, 32603, 32605, 32606,32607 or 32612 Volusia County

Must be located within the city limits of

Edgewater, Florida

Baker County

Must be located within ZIP code 32063

Volusia County

Must be located within the city limits of

North Daytona, Florida

Bradford County

Must be located within ZIP code 32091

Volusia County

Must be located within the city limits of

Orange City, Florida

Levy and Gilchrest County

Must be located within one (1) of the following ZIP codes: 32621 or

32626 Volusia County

Must be located within the city limits of

Port Orange, Florida

Union County

Must be located within ZIP code 32054

Volusia County

Must be located within

South Daytona, Florida

CIRCUIT 11 CIRCUIT 12

Location Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Central Miami-Dade

County

Must be located within one (1) of the following ZIP codes: 33125, 33126, 33165, 33155, or 33175.

Special Needs:

Multilingual Staff

(English, Spanish, Creole)

Desoto County

Must be located within the city limits of Arcadia, Florida Special Needs:

Multilingual Staff

(English, Spanish, American Sign Language)

North Miami-Dade

County

Must be located within one (1) of the following

ZIP codes: 33147,33056, 33012,33169.

Special Needs:

Manatee

(Bradenton)

Must be located between the boundaries of 17th Street in Palmetto and University Parkway in Bradenton and 59th St. West to 1-75 East Special Needs:

Multilingual Staff

(English, Spanish, American Sign Language)

South Miami-Dade

County

Must be located within one (1) of the following ZIP codes::

33157,33189,33030, or 33032.

Special Needs:

Sarasota

Must be located within the boundaries of North MLK Jr. Blvd and Fruitville

Road and West U.S 41 to East Beneva Road

Special Needs:

Multilingual Staff

(English, Spanish, American Sign Language)

Sarasota

Must be located between E. Venice Ave. and U.S 41 and E. Sumter to

U.S 41 Special Needs:

Multilingual Staff

(English, Spanish, American Sign Language)

CIRCUIT 14 CIRCUIT 16

Location Mandatory Service Site Location Requirements

Service Location

Mandatory Service Site Location Requirements

Bay County Panama City

Beach

Must be located within one (1) of the following

ZIP codes:32407 or 32408

Monroe County

Must be located within the city limits of

Key West, Florida Bay County Panama City

Must be located within one (1) of the following ZIP codes: 32401 or

32405

Monroe County

Must be located within the city limits of

Marathon, Florida

Calhoun County

Must be located within

Blountstown, Florida

Monroe

Must be located within one (1) of the following city limits:

Key Largo, Florida, or Tavernier/Islamorada, Florida

Gulf County

Must be located within

Port St. Joe, Florida

CIRCUIT 19

Location Mandatory Service Site Location Requirements

Holmes County

Must be located within

Bonifay, Florida

Indian River

Must be located within one (1) of the following ZIP codes: 32960, 32958

Special Needs:

Bilingual Staff

(English and Spanish)

Jackson County

Must be located within

Marianna, Florida

Martin

Must be located within one (1) of the following ZIP codes: 34994, 34997, 34990 Special Needs:

Bilingual Staff(English and Spanish)

Washington County

Must be located within

Chipley, Florida

Okeechobee

Must be located in ZIP code 34972 Special Needs:

Bilingual Staff

(English and Spanish)

St. Lucie

Must be located within one (1) of the following ZIP codes: 34984, 34986, 34982 Special Needs:

Bilingual Staff

(English and Spanish)

Attachment II – Certification/Attestation

1. Business/Corporate Experience This is to certify that the Vendor has a minimum of two (2) years of business and/or corporate experience within the last five (5) years, in providing services relevant to the provision of services of similar size and scope of this solicitation.

2. Service Locations

This is to certify that the Vendor has a current service location or a proposed service location within the designated area(s), as specified in Attachment I - Service Locations.

3. Authority to Legally Bind the Vendor

This is to certify that the person signing this Attachment Certification/Attestation is authorized to make this affidavit on behalf of the firm, and its owner, directors, and officers.

4. Statement of No Involvement

This is to certify that the person signing the Proposal has not participated, and will not participate, in any action contrary to the terms of this solicitation.

5. Statement of No Inducement

This is to certify that no attempt has been made or will be made by the Vendor to induce any other person or firm to submit or not to submit a response with regard to this solicitation.

Furthermore, this is to certify that the response contained herein is submitted in good faith and not pursuant to any agreement or discussion with, or inducement from, any firm or person to submit a complementary or other non-competitive submission.

6. Non-Discrimination Statement

This is to certify that the Vendor does not discriminate in their employment practices with regard to race, creed, color, national origin, age, gender, marital status, or disability.

7. Unauthorized Alien Statement

This is to certify that the Vendor does not knowingly employ unauthorized alien workers.

8. Statement of No Investigation/Conviction This is to certify that Vendor, its affiliates, subsidiaries, officers, directors, and employees are not currently under investigation by any governmental agency and have not in the last three

(3) years been convicted or found liable for any act prohibited by State or Federal law in any jurisdiction, involving conspiracy or collusion with respect to bidding on any public Contract.

9. Scrutinized Companies Lists

If value of this solicitation is greater than or equal to $1 Million, then the Vendor certifies they are not identified on the Scrutinized Companies Lists or engaged in business operations as specified in SS. 215.4725; 215.473; or 287.135, F.S..

Vendor Name: ________________________________________________________________

Authorized Signature: __________________________________________________________

Printed Name of Authorized Signor: ________________________________________________

Vendor Phone Number: _________________________________________________________

Vendor Email: ________________________________________________________________

Attachment III – Price Sheet

A SEPARATE PRICE SHEET MUST BE SUBMITTED FOR EACH SERVICE SITE LOCATION WITHIN EACH

JUDICIAL CIRCUIT WHEN RESPONDING TO THIS RFQ.

NAME OF VENDOR’S ORGANIZATION FEIN

SIGNATURE OF AUTHORIZED REPRESENTATIVE PRINTED NAME OF AUTHORIZED

REPRESENTATIVE

DATE

JUDICIAL CIRCUIT ____________

(See Attachment I, Service Locations)

LOCATION OF THE FACILITY: __________________________________

(County of Service Location)

TO BE DETERMINED (TBD) OR

CONFIRMED ADDRESS OF ______________________________________

FACILITY:

(Street Address)

Does your agency currently occupy this facility? ______________________________________

YES NO

(City/State/Zip Code)

SERVICE TYPE UNIT PRICE

(Per Offender; Per Service)

Screening – Minimum of 45 minutes (one (1) time for outpatient substance use disorder OR one (1) time for aftercare)

Individual Counseling – Minimum 45 minutes (three (3) sessions without prior authorization)

Group Counseling –Minimum 60 minutes (outpatient substance use disorder groups and aftercare groups)

Treatment Plan Review – Minimum 30 minutes occurring 1) within 30 Days of completion of an Offender’s Individualized Treatment Plan and every 90 Days thereafter for an Offender’s first year of treatment; 2) when there is a change in an Offender’s level of clinical care; and 3) at an Offender’s discharge from the Program)

Aftercare Plan Review – Minimum 30 minutes (once every 90 Days after the development of the Offender’s Aftercare Plan)

EXHIBIT A CONTRACT #C3057

SAMPLE CONTRACT

CONTRACT BETWEEN

THE FLORIDA DEPARTMENT OF CORRECTIONS

AND

HALCYON MANAGEMENT GROUP, INC., d/b/a LIGHTHOUSE ADDICTION SERVICES

This Contract is between the Florida Department of Corrections (“Department”) and Halcyon Management Group, Inc., d/b/a Lighthouse Addiction Services (“Contractor”), which are the parties hereto.

WITNESSETH

WHEREAS, the Department has supervisory and protective care, custody, and control of the inmates, buildings, grounds, property, and all other matters pertaining to facilities and programs for the imprisonment, correction, and rehabilitation of adult Offenders in accordance with Section 945.025, Florida Statutes (F.S.);

WHEREAS, it is necessary that budget resources be allocated effectively;

WHEREAS, this Contract is entered into based on quotes obtained through Request for Quote (RFQ) FDC RFQ-21-046, and pursuant to Section 287.057(3)(e)5., F.S., which authorizes health services involving examination, diagnosis, treatment, prevention, medical consultation, or administration, including substance abuse and mental health services to be procured without receipt of sealed competitive bids or competitive sealed proposals and Section 945.025(4), F.S., which provides that nothing contained in Chapter 287, F.S., shall be construed as requiring competitive bids for health services involving examination, diagnosis, or treatment; and

WHEREAS, the Contractor is a qualified and willing participant to provide outpatient substance use disorder treatment (“Outpatient Treatment”) and aftercare services (jointly referred to as the “Program”) to Offenders under the Department’s community supervision in the Twentieth Judicial Circuit.

THEREFORE, in consideration of the mutual promises contained herein, the Department and the Contractor agree as follows:

I. CONTRACT TERM AND RENEWAL

A. Contract Term

This Contract shall begin on December 1, 2022, or the date it is signed by both parties, whichever is later, and shall end November 30, 2025. In the event this Contract is signed by the parties on different dates, the latter date shall control.

B. Contract Renewal

The Department has the option to renew this Contract, in whole or in part, for up to an additional three (3) year period, or portions thereof, beyond the initial Contract term upon the same terms and conditions contained herein, except that the Department may negotiate lower pricing.

Exercise of a renewal option is the Department’s exclusive option and shall be conditioned, at minimum, upon the Contractor’s satisfactory performance of this Contract and subject to the availability of funds. The Department, if it desires to exercise its renewal option, will provide written notice to the Contractor no later than 90 Days prior to the Contract expiration date. The Department shall not incur or pay any fees or costs associated with processing of a renewal.

II. CONTRACT

A. Definitions

The capitalized terms used in this Contract, unless the context otherwise clearly requires a different construction and interpretation, have the following meanings:

1. Aftercare Plan: An individualized plan which outlines the goals to be accomplished through aftercare services including regular counseling sessions and ancillary services, as needed.

2. Business Day: 8:00 a.m. to 5:00 p.m., Eastern Time (ET), excluding weekends and State holidays.

3. Clinical File: The file developed and maintained by the Contractor, for each Offender participating in the Program, that contains clinical treatment information in accordance with Chapter 65D-30, Florida Administrative Code (F.A.C.) 42 Code of Federal Regulations (C.F.R.), Part 2; Subsection 397.501(7); F.S.; the Department’s Community Based Residential Treatment Program Guide, and any additional programmatic requirements for each Offender.

4. Community Supervision Program Referral (Form DC5-404): The Department’s form used by the Department and the Contractor to document referral, treatment evaluation, outcome, and discharge for each Offender.

5. Comprehensive Program Evaluation (CPE): The Department’s in-depth Contract compliance monitoring technique to document the Contractor’s compliance with the terms of this Contract, and to evaluate overall Program functioning.

6. Contract: This agreement between the Contractor and the Department, which memorializes the terms and conditions negotiated by the parties.

7. Contract Manager: The Department’s employee, or his/her designee, responsible for performance oversight and operational management of the Contract. The Contract Manager is designated in Section V. of this Contract.

8. Contract Quality Assurance Program Manager (CQAPM): The Department’s employee, or his/her designee, responsible for implementing a Quality Assurance Program, evaluating the quality of services rendered by the Contractor, and ensuring efficient and effective service delivery.

9. Co-Payment Status: An Offender’s payment status wherein the Department will compensate the Contractor for 50% of any applicable fee(s) for services provided and the Offender pays the remaining 50% of any applicable fee(s) to the Contractor at the time services are rendered.

10. Corrective Action Plan (CAP): The Contractor’s written comprehensive plan to remedy deficiencies discovered in the course of contract monitoring or at any time during the term of this Contract.

11. Counselor: The Contractor’s staff providing direct clinical services who meet the minimum qualifications of a Primary Counselor or Qualified Professional.

12. Day: A calendar day, unless otherwise stated.

13. Data Assessment Plan (DAP): Provides clinicians a format for organizing patient information and progress notes from counseling sessions.

14. DC Number: An Offender’s Department-assigned identification number.

15. Deliverables: The goods and services delivered to the Department in the course of Contract performance, which result in the Department’s payment to the Contractor.

16. Department Funded Status: An Offender’s payment status wherein the Department will compensate the Contractor for 100% of any applicable fee(s) for services rendered.

17. Full/Self-Payment Status: An Offender’s payment status wherein the Offender pays for 100% of any applicable fee(s) for services rendered.

18. Health Insurance Portability and Accountability Act (HIPAA): The Health Insurance Portability and Accountability Act of 1996 (HIPAA, Title II) and all related regulations, which requires the Department of Health and Human Services (HHS) to establish national standards for electronic health care transactions and national identifiers for providers, health plans, and employers. It also addresses the security and privacy of health data.

19. Individualized Treatment Plan: An individualized, written plan of action that directs all treatment services, is based upon information from the assessment and input from the Offender served, and establishes Offender goals and corresponding measurable objectives, time frames for completing objectives, and the type and frequency of services to be provided.

20. Initial Treatment Plan: A preliminary, written plan of treatment goals and objectives intended to inform the Offender of service expectations, and to prepare the Offender for service delivery.

21. Licensure: The statutory or regulatory authority to provide substance use disorder treatment programs to Offenders, issued by the Florida Department of Children and Families (DCF).

22. Local Contract Quality Assurance Coordinator (LCQAC): A Department staff member located in the Department region, designated by the Contract Quality Assurance Manager, or his/her designee, to assist with monitoring the performance of the Contractor.

23. Offender: An individual who is under community supervision with the Department.

24. Primary Counselor: An employee who is part of the Contractor’s clinical staff, has primary responsibility for delivering and coordinating clinical services for an Offender, and who meets the qualifications required under Rule 65D-30.0046, F.A.C.

25. Prison Rape Elimination Act (PREA): 28 C.F.R 115, National Standards to Prevent, Detect, and Respond to Prison Rape, under the “Prison Rape Elimination Act of 2003.”

The Act provides for analysis of the incidence and effects of prison rape in federal, state, and local institutions, and for information, resources, recommendations, and funding to protect individuals from prison rape.

26. Qualified Professional: As defined under Section 397.311(35), F.S., a physician or physician’s assistant licensed under Chapter 458 or Chapter 459, F.S.; an individual who holds a professional license, in regard to psychology services under Chapter 490 or Chapter 491, F.S.; an advanced practice registered nurse licensed under Part 1 of Chapter 464, F.S.; or a person certified through a Department-recognized certification process for substance use treatment services and who holds, at minimum, a bachelor’s degree.

27. Quality Enhancement Strategy (QES): The Contractor’s written comprehensive plan to address programming issues found during the LCQAC’s monitoring of the Contract.

28. Quality Improvement Plan (QIP): A written plan which addresses the minimum guidelines for the providers quality improvement program as outlined in F.S. 397.4103 (2)(a-f).

29. Quality Improvement Program: A formal method of evaluating the quality of care rendered by a provider, used to promote and maintain an efficient and effective service delivery system. It includes the use of a quality improvement process to prevent problems from occurring so corrective efforts are not required.

30. Recovery Capital: The internal and external resources necessary for an Offender to achieve and maintain recovery from a substance use disorder(s) and make behavioral changes, recognizing that a variety of elements can support or jeopardize recovery, including social networks, physical, human, cultural, and community issues. Recovery Capital differs from Offender to Offender and may change over time.

31. Relapse Prevention: A type of substance use disorder treatment that includes therapeutic activities designed to foster greater awareness of an Offender’s substance use patterns and warning signs of regression, and implements coping skills that support the Offender’s recovery from his/her substance use disorder.

32. Risk Behavioral Interventions: Interventions identified and implemented to reduce risk and change an Offender’s behaviors.

33. Supervising Probation Officer: An Offender’s Department-assigned correctional probation officer, or his/her designee, who ensures the conditions of the Offender’s probation orders are met.

34. Supervising Qualified Professional: The Qualified Professional(s) responsible for overall supervision and coordination of clinical services.

35. Telehealth: The mode of providing care, treatment, or services by a Florida Qualified Professional within the scope of his/her practice, through the use of clinical and medical information exchanged from one site to another via electronic communication. Telehealth does not include the provision of services only through an audio only telephone, email messages, text message, facsimile or mail.

III. SCOPE OF SERVICE

A. General Service Description/Purpose

The Contractor shall provide an individualized, evidence-informed Program to Offenders on community supervision in the Department’s Twentieth Judicial Circuit. The services required include intake screenings, assessments, individual and group counseling, Individualized Treatment Plan reviews, aftercare services including Aftercare Plan reviews, referrals for other treatment services, and any other service described herein. The goal of the Program is to motivate and assist each Offender in his/her personal recovery from a substance use disorder, while allowing them to maintain a place of residence and employment in the community.

B. Rules and Regulations

1. All Program Services provided under this Contract must meet the applicable requirements of Title 42 Code of Federal Regulations (C.F.R.) Part 2; Chapters 397 and 415, F.S.;

Chapters 33 F.A.C. and Chapter 65D-30, F.A.C.; Code of Ethics and Conduct for Addiction Professionals of Florida, the Florida Certification Board; and other applicable local, State, and federal laws, rules, and regulations.

2. The Contractor shall provide all services in accordance with all applicable federal and

State laws, rules, regulations, applicable court orders, and the Department’s rules and procedures. All such laws, rules, regulations, current or as revised, are incorporated herein by reference and made a part of this Contract. Should any applicable law, standard, rule, regulation, Department procedure, or directive change during the term of this Contract, the updated version will take precedence. The Contractor and the Department will work cooperatively to ensure service delivery maintains compliance with all such rules and regulations.

3. During the term of this Contract, the Contractor shall maintain the required Licensure and appropriate accreditation to comply with the requirements and standards regarding the operation of the Program in accordance with Chapter 397, F.S., and Chapter 65D-30, F.A.C.

C. Communications

The parties will send Contract communications in two (2) forms, routine and formal, as follows:

Routine: Routine communications include all normal written communications generated by either party relating to service delivery. Routine communications must be acknowledged by the receiving party within two (2) Business Days and responded to within 30 Days of receipt.

Formal: Formal communications are written communications that relate to significant issues such as breach of contract, unsatisfactory performance, the assessment of financial consequences, or Contract termination. Formal communications will be marked clearly as a “Formal Communication” and must be acknowledged by the Contractor upon receipt and responded to within seven (7) Days via email.

The Department will use a date and numbering system to track formal communications.

The only persons authorized to use formal communications are the Department’s Director of Administration, Chief of Contract Management and Monitoring, Procurement Director, Contract Manager and Contract Administrator, and the Contractor’s Representatives. Other persons authorized to utilize formal communications must be agreed upon by both parties and identified, in writing, within 10 Days of Contract execution. Both parties must provide written notification of any subsequent changes to those authorized to use formal communications before issuing any formal communications from another person.

If an urgent problem arises, the Department will contact the Contractor, and the Contractor shall verbally respond to the Contract Manager within two (2) hours. If a non-urgent problem arises, the Department will contact the Contractor, and the Contractor shall verbally respond to the Contract Manager within 48 hours. The Contractor shall provide the Department all information and records that the Department deems necessary to respond to inquiries, complaints, or grievances from or about Offenders within three (3) Business Days of receiving the request.

D. Department’s Responsibilities

1. The Department will complete Section I of the Community Supervision Program Referral, Form DC5-404, for each Offender it approves for the Program, and will forward the DC5- 404 to the Contractor. The Department will identify the Supervising Probation Officer on this form.

2. The Department will make available to the Contractor, upon request, all non-confidential records and social histories pertaining to Offenders it refers, if such records are not otherwise protected from disclosure by law.

3. The Department will provide the Contractor a copy of all Department forms necessary to comply with Section III., Y., General Reporting Requirements, during Program orientation.

4. The Department will provide the Contractor access to all applicable Department procedures, rules, and regulations. The Department will inform the Contractor of any operational changes impacting the delivery of services to be provided pursuant to this Contract.

E. Contractor’s Responsibilities

1. The Contractor shall ensure all staff providing services under this Contract comply with prevailing ethical and professional standards and all State and federal statutes, rules, procedures, and regulations relevant to the provision of services.

2. The Contractor is responsible for all costs associated with local, State, and federal licenses, permits, and inspections required to provide services. The Contractor shall ensure all required permits and licenses are current, maintained onsite, and a copy is submitted to the Contract Manager, upon request.

3. The Contractor shall modify its service delivery to meet or comply with changes required by operation of law, due to changes in practice standards or regulations, or as a result of legal settlement agreement, consent order, or change in the Department’s mission.

F. Administrative Requirements

1. The Contractor shall furnish its own supportive services (e.g., administrative or clerical staff) and supplies (e.g., office supplies, equipment, forms, etc.).

2. The Contractor shall provide its own internet access and maintain a current, active email address at all times during the Contract term.

G. Service Site and Service Schedules

1. Service Site Location(s)

The Department-approved sites for Program services are:

a. Charlotte County

Halcyon Management Group, Inc.

d/b/a Lighthouse Addiction Services 3505 Depew Avenue Port Charlotte, Florida 33952

b. Collier County d/b/a Lighthouse Addiction Services 2500 Airport Road South, Unit 311 Naples, Florida 34112

c. Hendry County d/b/a Lighthouse Addiction Service 133 North Bridge Street LaBelle, Florida 33935

d. Lee County d/b/a Lighthouse Addiction Services 3660 Central Avenue, Unit 2 Ft. Myers, Florida 33901

The Contractor may provide Telehealth services to Offenders in Twentieth Judicial Circuit.

The Contractor attests that any service location listed above is approved for the purposes outlined in this Contract. The service locations shall meet all State, county, and city zoning, permitting, and licensing requirements and any other requirements necessary to operate the service locations. The Contractor shall provide such documentation to the Contract Manager, upon request, at any time during the Contract term. The Contractor shall notify the Contract Manager of any zoning changes, notices, challenges from zoning bodies, or complaints from citizens or other entities regarding operation of the service location within 72 hours of receipt or knowledge of the change, notice, challenge, or complaint.

2. Contractor Requested Change in Service Location(s)

The Contractor may request a change in service location(s) subsequent to Contract execution. Requests for changes to the service location(s) must be submitted to the Contract Manager, in writing, and must include an effective date for the requested change.

The Department will evaluate the request and send its formal written approval of the change, as applicable. Services shall not be delivered at any new location prior to the completion of a written Contract amendment signed by both parties. The Contractor will not be compensated for any services delivered at an unapproved service location.

In the event of an emergency, FDC may approve a temporary change in service location by a written Formal Communication as long as the temporary change in service location is within a 50 mile radius within the Contractor’s original approved service location and the temporary service location is not expected to last more than 30 Days. If the temporary change in service location will last more than 30 Days, this is no longer considered a temporary service location, and a written Contract Amendment shall be executed between the parties in regard to the new service location prior to any payment for service at the location.

3. Department Change in Service Location(s)

The Department reserves the right to require the Contractor to change a service location, if it is determined to be inaccessible or inconvenient to Offenders, or unsuitable for the provision of Contract services.

In addition, the Department reserves the right to add, delete, or change service delivery locations upon written notice of no less than 30 Days if determined to be in the best interest of the Department. The Contractor shall change the service location as soon as possible, but within no more than 30 Days after execution of a written Contract amendment signed by both parties.

4. Service Times

The Contractor shall provide Program services at times accessible and convenient to Offenders and be reasonably flexible in scheduling all clinical services to accommodate Offenders’ work schedules. The Contractor shall secure the LCQAC’s approval of the Program’s schedule, and any revisions thereof, prior to schedule implementation.

H. Service Requirements

1. Program Referrals (DC5-404)

a. The Department will refer appropriate and approved Offenders to the Contractor in a timely manner within the parameters of this Contract using the DC5-404. The Department, as the referring party, will complete Section I of the DC5-404, or its electronic equivalent, and will forward the form to the Contractor. The Contractor shall ensure that each Offender referred for services has a DC5-404, with Section I completed. The Department is not liable for payment of services related to any Offender who it has not referred, approved, or does not have a DC5-404 on file with the Contractor.

b. In order to qualify for services, an Offender must be eligible according to the criteria outlined in Section III., H., 2, Offender Admission Criteria. The Contractor shall ensure Offenders sign all appropriate releases, including releases that allow the

Department access to all Program information, and alcohol and drug screening and testing results prior to Offender admission into the Program and prior to the provision of any services.

c. Upon an Offender’s admission to the Program, the Contractor shall complete Section II of the DC5-404 and email a copy to the Supervising Probation Officer within three

(3) Business Days. The Contractor shall retain a copy of this form in the Offender’s Clinical File. The Contractor must maintain evidence that the form was submitted within the required timeframe.

d. The Contractor shall have a written detailed procedure for completing, maintaining, and tracking Offender referrals. This procedure must meet the timeframes and requirements established by the Department and this Contract.

2. Offender Admission Criteria

To be eligible for Program admission, an Offender must be under community supervision with the Department and must be either court-ordered, required through Interstate Compact, referred in accordance with the terms of a pre-trial intervention agreement, or referred by his/her Supervising Probation Officer. The Department will approve the admission of an Offender via the DC5-404.

3. Program Discharge

a. There are three (3) types of discharge from the Program: successful, unsuccessful, and administrative. The criteria for each type of discharge are listed below:

1) Successful Discharge

Successful discharge occurs when an Offender meets all of the following criteria:

a) The Offender complied with all Program requirements;

b) The Offender made satisfactory progress toward his/her treatment goals identified in his/her Individualized Treatment Plan; and

c) The Offender obtained maximum benefit from the Program, as determined by his/her Primary Counselor and a Qualified Professional.

2) Unsuccessful Discharge

Unsuccessful discharge occurs if the discharge is a result of any of the following criteria:

a) The Offender committed a violation of Program rules;

b) The Offender failed to meet the requirements of a successful discharge as outlined above; or

c) The Offender had three (3) unexcused absences from scheduled treatment events.

The Offender's Primacy Counselor and a Qualified Professional, as applicable, shall determine if an Offender will be unsuccessfully discharged. The discharge decision must be based on the criteria defined above and clinically justified in the Offender's Clinical File.

3) Administrative Discharge

An administrative discharge does not imply the Offenders success or failure in the Program. Some of the reasons for which an Offender might be administratively discharged from the Program include, but are not limited to:

a) A medical or mental health condition which prohibits an Offender from participating in the Program;

b) A clinical determination that an Offender is not in need of substance use disorder treatment;

c) Expiration of an Offender’s sentence;

d) Death of an Offender; or

e) Other approved reasons outside of the control of an Offender or the Program, and unrelated to the Offender’s Program compliance.

b. The Contractor shall complete Section III of the DC5-404 and provide it to the Offender’s Supervising Probation Officer within three (3) Business Days of the Offender’s discharge from the Program. The Contractor shall retain a copy of this form in the Offender’s Clinical File. The Contractor must maintain evidence that the form was submitted within the required timeframe.

c. The Contractor’s target fiscal year successful discharge rate shall not be less than

52%. Fiscal year rates of less than 52% will require the Contractor to complete a QES which outlines the detailed activities that will be used to achieve or exceed this target.

The Contractor shall secure approval from the LCQAC prior to its implementation.

d. The Contractor shall prepare a written discharge report and shall submit that report to the Supervising Probation Officer within 10 Business Days of an Offender’s discharge from the Program. This discharge report must specifically indicate the Offender’s discharge type (successful, unsuccessful, or administrative), identify any ancillary programs in which the Offender participated while in treatment, and must outline an Aftercare Plan including further treatment recommendations, as applicable.

The Contractor shall maintain the supporting documentation for discharge in the Offender’s Clinical File.

e. The Contractor shall have a detailed procedure of the discharge process for services provided under this Contract. This procedure shall describe the specific criteria for Successful, Unsuccessful, and Administrative Discharges, as defined in Section III., H., 3., Program Discharge.

4. Offender Payments

a. An Offender’s payment status will be indicated by the Department on the DC5-404.

All terms and conditions of this Contract shall apply equally to each Department-referred Offender receiving services, regardless of his/her payment status. The

Contractor may refuse services if an Offender in Co-Payment Status or Full/Self Payment Status does not pay his/her required fees. The Contractor shall notify the Offender’s Supervising Probation Officer if this occurs and document the notification in its monthly progress report.

b. The Contractor shall establish and maintain a procedure for the collection, receipting, and accounting of Offender payments, as well as any additional fees an Offender may incur. This procedure shall describe in detail the process for receiving and recording Offender payments; follow generally accepted accounting principles (GAAP); follow policies regarding timeframes for payments; include consequences to an Offender if he/she fails to pay as required; include a description of any fees charged to Offenders;

include a description and purpose of all fees. The Contractor must submit any fee not specified in this Contract to the LCQAC for review and approval prior to its assessment.

c. It is the responsibility of the Contractor to collect the fees owed by an Offender in Co- Payment or Full/Self-Payment Status. The Department is not responsible for collecting any payment from any Offender, including collection of overdue or unpaid amounts an Offender might owe to the Contractor. The Department will only pay for services provided by the Contractor.

I. Required Program Characteristics

Program services shall include, but not be limited to, the following attributes, interventions, and practices:

1. Attributes

The Contractor shall provide the Program designed in such a manner that intake screening, assessment, individual counseling, Individualized Treatment Plan reviews, group counseling, discharge planning, and all aftercare services are sensitive to the Offender’s unique characteristics criminogenic risk factors and needs. This shall include assessing cultural needs and responsivity factors such as: motivation for treatment, stage of change, functional capacity to participate in the Program, cognitive abilities, and learning style.

The Contractor’s Program design and service delivery plan shall demonstrate sensitivity to the vulnerabilities of Offenders who are trauma survivors and must protect them from experiencing additional trauma.

2. Risk Behavioral Interventions

The Contractor shall implement individual and group programming that teaches Offenders to anticipate and monitor problem behaviors, plan, rehearse and practice alternatives to problem behaviors, and practice behaviors in stressful or difficult situations or scenarios.

The Offender’s Individualized Treatment Plan shall list risk behavioral intervention activities to be completed during the Program.

3. Evidence-Informed Practices

The Contractor shall deliver services in a manner consistent with prevailing research on effective correctional treatment programs including those listed below:

a. The Program shall be cognitive-behavioral in nature, which includes taking a strengths-based perspective, and the use of positive reinforcement contingencies for pro-social behavior.

b. The Program shall incorporate social-learning practices.

c. The Program shall target a wide-range of Offender criminogenic needs including:

1) Anti-Social Personality (Social Awareness);

2) Criminal Associates;

3) Substance Use;

4) Family and Marital;

5) Leisure, Recreation, and Wellness;

6) Criminal Thinking and Attitude; and

7) Employment and School.

d. The Program shall match key Offender characteristics and learning styles with relevant Counselor characteristics and Program features.

e. The Program shall have well-trained, supervised staff who receive performance monitoring and on-going training.

f. The Program shall have a strong quality improvement component that ensures fidelity to the treatment model and the chosen curricula.

g. The Program shall operate using a trauma-informed approach and offer trauma-informed interventions.

The Contractor shall have a comprehensive and detailed plan demonstrating how its Program services meet the required characteristics inclusive of the attributes, risk behavior interventions, and the requirements of evidence-informed practices.

J. Quality Improvement

1. Quality Improvement Program

The Contractor shall have a Quality Improvement Program to objectively and systematically monitor and evaluate the appropriateness and quality of care, to ensure that services are rendered consistent with prevailing professional standards, and identify and resolve problems. The program must also meet the requirements in Section 397.403(6)a.-d., F.S.

2. Quality Improvement Plan

The Contractor shall provide the LCQAC a written Quality Improvement Plan that complies with the requirements set forth in Section 397.4103, F.S., and ensure the use of a continuous quality improvement process, in accordance with Chapter 65D-30, F.A.C.

The Contractor is responsible for all costs incurred as a result of implementing its Quality Improvement Plan.

3. Quality Improvement Reports

The Contractor shall provide the LCQAC a written Quality Improvement Report semi-annually (January 31st and July 31st) detailing the findings of its Quality Improvement Plan.

K. Treatment Implementation

1. Program Screening

a. The Contractor shall screen an Offender within 10 Days of receiving the DC5-404.

This screening will be used to determine the Offender’s appropriateness and eligibility for services, the level of services needed, and any other disposition. The screening shall be a minimum of 45 minutes in duration. The Contractor shall document the rationale for its recommendation and any action taken. The Contractor shall refer each Offender it identifies as having a substance use disorder (by admitted drug usage, positive urinalysis, a drug offense, other significant reports, etc.), to the appropriate level of treatment, either Outpatient Treatment or aftercare services, regardless of whether the Offender admits to a drug problem or desires to enter treatment. If residential treatment or detoxification is warranted, the Contractor shall notify the Offender’s Supervising Probation Officer within 24 hours of screening, so the Supervising Probation Officer may appropriately follow-up with the sentencing court or releasing authority. In such cases, the Contractor shall document such recommendations in the written narrative summary.

b. The Contractor shall provide a written narrative summary of an Offender’s screening and initial Program recommendations to the Supervising Probation Officer within 10 Business Days of the Offender’s screening.

c. If the screening will exceed 10 Days, due to reasons beyond the Contractor’s control, the Contractor shall notify the LCQAC in writing, unless the Offender’s Supervising Probation Officer requested the appointment be made outside the 10 Day timeframe.

If the screening date exceeds 30 Days from the original referral date, the Contractor shall request a new DC5-404 from the Supervising Probation Officer.

d. If an Offender reschedules the screening appointment, the Contractor shall notify his/her Supervising Probation Officer via written notice or telephone within 24 hours.

If an Offender fails to appear for any scheduled appointment, the Contractor shall notify his/her Supervising Probation Officer within three (3) Business Days of the missed appointment, via the DC5-404 or by other written notice.

e. The Contractor shall have a procedure for its screening process to include timeframes, screening tools utilized, and provisions for Offenders who do not meet the criteria for the Program.

2. Primary Counselor

The Contractor shall ensure each Offender is assigned a Primary Counselor. No Primary Counselor shall have a caseload exceeding 50 Offenders, and a part-time Primary Counselor shall not have a caseload exceeding 25 Offenders without written approval from the LCQAC.

3. Orientation

Upon placement in the Program, the Contractor shall provide orientation to the Offender(s), in accordance with Chapter 65D-30, F.A.C. This may occur prior to admission or upon entry into the Program. Orientation shall include, at minimum:

a. A description of services to be provided;

b. Review of applicable fees;

c. Information on client rights;

d. Limits of confidentiality;

e. General information about the Contractor’s infection control policies and procedures;

f. Program rules;

g. Client grievance procedures; and

h. Completion of an Initial Treatment Plan.

4. Psychosocial Assessment, Medical History, and Adverse Childhood Experience (ACE)

Questionnaire

The Contractor shall complete a psychosocial assessment and medical history, in accordance with the requirements and timeframes specified in Chapter 65D-30, F.A.C.

The Contractor shall complete the ACE questionnaire, or a Department-approved alternative, as a part of its psychosocial assessment.

L. Outpatient Substance Use Disorder Treatment

1. The Contractor shall provide Outpatient Treatment services in accordance with the Contract requirements and timeframes specified in Chapter 65D-30, F.A.C., based on each Offender’s identified needs, attributes, and the severity of his/her substance use disorder.

The Contractor’s Outpatient Treatment shall incorporate evidence-informed practices and include risk behavior interventions.

2. The Contractor shall monitor and document each Offender’s progress in the Program, including appointment attendance, participation in group therapy, potential for relapse, Treatment Plan progress, and other contacts.

3. The Contractor shall provide multi-cultural Program services based on each Offender’s assessed needs, risks, attributes, and Recovery Capital.

4. The Contractor shall develop an Initial Treatment Plan for each Offender referred for the Program, in accordance with Chapter 65D-30, F.A.C. The Initial Treatment Plan shall reflect the frequency and type of services and include the use of risk reduction behavioral interventions as a part of treatment. The Contractor must demonstrate that the Offender engaged in the treatment planning process, (i.e., signing of the Initial Treatment Plan), and include progress notes in DAP format in the Offender’s Clinical File describing the Offender’s engagement in the development of his/her Initial Treatment Plan.

5. The Contractor shall provide each Offender with the opportunity to engage in the development of his/her Individualized Treatment Plan and subsequent Individualized Treatment Plan reviews. The Contractor shall develop an Offender’s Individualized Treatment Plan from his/her psychosocial assessment, medical history, and ACE questionnaire and tailor the Individualized Treatment Plan to the Offender’s clinical needs and Recovery Capital.