FCSV19-04001 RFP.docx

Michigan Department of Health and Human Services Bureau of Grants and Purchasing

REQUEST FOR PROPOSAL (RFP)

Proposal Submission

All proposals with related material must be submitted electronically using the SIGMA Vendor Self Service (VSS) website. For technical assistance when entering proposals, contact the State of Michigan VSS Support Center at (888) 734-9749 or SIGMA - Vendor@michigan.gov.

The Contractor (awarded bidder) must deliver human services to referred clients in the above geographic area, and have direct service providers based within 75 miles of the geographic area for the duration of the contract.

Disqualifying Criteria:

The bidder will be disqualified and the proposal will not be reviewed if there is failure to:

Submit a complete proposal, including sub-sections to the SIGMA VSS website on or before the bid closing date and time specified.

Stay at or below the maximum award amount per contract year, if provided.

Proposals from bidders who are current state of Michigan employees are also disqualified and will not be reviewed.

RFP Number: 180000001400

From this point on, DO NOT USE TAB. Unprotect the format and press CONTROL F to move to the next typing location (stop code). Protect the format again after the last stop code. The last stop code is at the end of Category E in Section IV. If Category E is not used, the last stop code is at the end of Category D in Section IV.

Additional Information:

For purposes of this RFP, the proposed unit rate should be based on $60,000.00. In addition, $20,000.00 is allocated for transportation.

Transportation costs should be considered actual cost components and should not be included in the proposed unit rate.

Unit rate calculations must take into consideration all direct and indirect costs related to performing the service, including mandated insurance costs.

Authority:

Completion:

Penalty:

P.A. 2080 of 1939.

Mandatory.

Agreement Invalid The Michigan Department of Health and Human Services (MDHHS) will not discriminate against any individual or group because of race, religion, age, national origin, color, height, weight, marital status, sex, sexual orientation, gender identity or expression, political beliefs or disability. If you need help with reading, writing, hearing, etc., under the Americans with Disabilities Act, you are invited to make your needs known to a MDHHS office in your area.

Table of Contents

This Request for Proposal (RFP) provides interested bidders with sufficient information to prepare and submit proposals for consideration by the Michigan Department of Health and Human Services (MDHHS) and contains the following sections:

Section I Proposal Instructions

Section II Description of Service Specifications

Section III Instructions for Bidders

Section IV Proposal

Section I

PROPOSAL INSTRUCTIONS

1. Questions/Inquiries

Questions regarding the content of this RFP must be made by email to Amanda Doane at doaneA@michigan.gov on or before March 13, 2018. MDHHS staff will not respond to questions regarding the content of the RFP that are telephoned in. Questions may be discussed verbally at the pre-proposal conference, if one is scheduled. MDHHS will compile all relevant questions and answers and post these as well as any other clarifications or revisions to the initial RFP onto the SIGMA Vendor Self Service (VSS) website. Interested bidders are advised to monitor the website regularly.

2. Amendment to the RFP

MDHHS may modify this RFP at any time. Modifications will be posted on the SIGMA VSS website via a “proposal amendment.” This is the only method by which the RFP may be modified. Amendments posted before the deadline submission date may include documentations such as questions and answers, revisions, and/or clarifications to the initial RFP. Amendments posted after the deadline submission date may include documentation such as the award recommendation letter.

3. Response Preparation

Bidders must follow these proposal instructions and provide a complete response. Uniform Resource Locator (URL) links to information will not be considered for evaluation. Bidder should include its company name in the header of all response documents.

4. Delivery of Proposal

The bidder must submit its proposal, all attachments, and any modifications or withdrawals electronically through the SIGMA VSS website. The price proposal should be saved separately from all other proposal documents. The bidder should submit all documents in a modifiable (native) format (examples include, but are not limited to: Microsoft Word or Excel and Google Docs or Sheets). In addition to submitting documents in a modifiable format, the bidder may also submit copies of documents in PDF. Bidder’s failure to submit a proposal as required may result in disqualification. The proposal and attachments must be fully uploaded and submitted prior to the due date identified on the SIGMA VSS website. Do not wait until the last minute to submit a proposal, as the SIGMA VSS system requires the creation of an account and entry of certain information, in addition to uploading and submitting the materials. The SIGMA VSS system will not allow a proposal to be submitted after the due date and time, even if a portion of the proposal has been uploaded.

Questions on how to submit information or how to navigate in the SIGMA VSS system can be answered by calling (517) 373-4111 or (888) 734-9749.

5. Evaluation Process

In awarding the contract, proposals will be evaluated by a committee chaired by the MDHHS Bureau of Grants and Purchasing (BGP). Only those proposals receiving a score of 80 points or more will be considered for award. All qualified proposals will be evaluated on the basis of rating criteria identified in the RFP.

MDHHS may utilize all bidder information, without regard to a proposal’s technical score, to determine fair market value for goods or services sought. MDHHS is not obligated to accept the lowest price proposal. If applicable, MDHHS’ evaluation will include consideration of a bidder’s qualified disabled veteran (QDV) status under MCL 18.1261(8). Additional information on the QDV preference is available at the Contract Connect website.

MDHHS strongly encourages strict adherence to the standard terms. MDHHS reserves the right to deem a proposal non-responsive for failure to accept the standard terms. Nevertheless, the bidder may submit proposed changes to the standard terms in track changes (i.e., visible edits) with an explanation of the bidder’s need for each proposed change. Failure to include track changes with an explanation of the bidder’s need for the proposed change constitutes the bidder’s acceptance of the standard terms. General statements, such as that the bidder reserves the right to negotiate the standard terms, may be considered non-responsive.

MDHHS reserves the right to establish the criteria by which it will evaluate each bidder’s response, and by which it will determine the most responsive, capable, and qualified bidder(s). In addition to cost, other principal factors may be considered in evaluating proposals relative to:

. Reliability . Bidder’s past performance . Bidder’s ability to respond to all requirements outlined in the RFP . Bidder’s ability to maintain a presence in providing services . Financial stability . Continuity and stability in provision of service . Knowledge transfer activities

If MDHHS determines in its sole discretion that contracting with or awarding a contract to a bidder presents an unacceptable financial risk to MDHHS, MDHHS reserves the right to not award a contract to that bidder.

MDHHS may conduct an on-site visit to tour and inspect the bidder's facilities; require an oral presentation of the bidder's proposal; conduct interviews, research, reference checks, and background checks; and request additional price concessions at any point during the evaluation process.

If it is determined that a bidder purposely or willfully submitted false information, the bidder will not be considered for award, MDHHS may pursue debarment of the bidder, and any resulting contract that may have been established may be terminated.

6. Notice of Deficiency

MDHHS reserves the right to issue a Notice of Deficiency to bidders if MDHHS determines after the proposal deadline that a portion of the RFP was deficient, unclear, or ambiguous. Failure to respond to a Notice of Deficiency timely may be cause for disqualification.

7. Clarification Request

MDHHS reserves the right to issue a Clarification Request to a bidder to clarify its proposal if MDHHS determines the proposal is not clear. Failure to respond to a Clarification Request timely may be cause for disqualification.

8. Reservations

MDHHS reserves the right to:

a. Disqualify a bidder for failure to follow these instructions.

b. Discontinue the RFP process at any time for any or no reason. The issuance of an RFP, preparation and submission of a proposal, and MDHHS’s subsequent receipt and evaluation of a proposal does not commit MDHHS to award a contract, even if all the requirements in the RFP are met.

c. Consider late proposals if: (i) no other proposals are received; (ii) no complete proposals are received; (iii) MDHHS received complete proposals, but they did not pass the evaluation process; or, (iv) the award process fails to result in an award.

d. Consider an otherwise disqualified proposal, if no other proposals are received.

e. Disqualify a proposal based on: (1) information provided by the bidder in response to this RFP; (2) the bidder’s failure to complete registration on SIGMA VSS; or (3) if it is determined that a bidder purposely or willfully submitted false or misleading information in response to this RFP.

f. Consider bidders’ prior performance with the State in making its award decision.

g. Consider overall economic impact to the State when evaluating proposal pricing and in the final award recommendation. This includes but is not limited to: considering principal place of performance, number of Michigan citizens employed or potentially employed, dollars paid to Michigan residents, Michigan capital investments, job creation, tax revenue implications, and economically disadvantaged businesses.

h. Consider total-cost-of-ownership factors (e.g., transaction costs and training costs) when evaluating proposal pricing and in the final award recommendation.

i. Refuse to award a contract to any bidder that has failed to pay State taxes or has any outstanding debt with the State.

j. Enter into negotiations with one or more bidders on price, terms, technical requirements, or other deliverables.

k. Award multiple, optional use contracts, or award by contract activity.

l. Evaluate the proposal outside the scope identified in Section 5, Evaluation Process, if MDHHS receives only one proposal.

m. Evaluate proposals using a method that establishes the relative importance of each deliverable.

9. Award Recommendation

The contract will be awarded to the responsive and responsible bidder who offers the best value to the State, as determined by the State. Best value will be determined by the bidder meeting the minimum point threshold and offering the best combination of price and quality, as demonstrated by its proposal and other principal factors. MDHHS will post a Notice of Recommendation for Award on the SIGMA VSS website, which will appear as an “amendment” to the original solicitation.

10. Debrief Meetings and Protest

MDHHS will post a Notice of Recommendation for Award, which will provide instructions on how to request a debrief meeting.

Bidders who wish to initiate a protest of the award must submit the protest in writing no later than 3:00 p.m. on the fifth business day after the notice of recommendation for award is published on the SIGMA VSS website. MDHHS reserves the right to adjust this timing and will publish any change on the SIGMA VSS system.

Submit protests via email to MDHHS-BGP@michigan.gov. Include “Protest” in the email subject line. All protests must include the bid number.

Additional information about the protest process is available at the Contract Connect website under the “Programs and Policies” link.

11. State Administrative Board

Contracts in excess of $500,000 require approval by the State Administrative Board. The State Administrative Board’s decision is final; however, its approval does not constitute a contract. The award process is not complete until the awarded Contractor receives a contract fully executed by all parties.

12. General Proposal Conditions

The State will not be liable for any costs, expenses, or damages incurred by a bidder participating in this solicitation. The bidder agrees that its proposal will be considered an offer to do business with the State in accordance with its proposal, including the Standard Terms, and that its proposal will be irrevocable and binding for a period of 90 calendar days from date of submission. If a contract is awarded to the bidder, the State may, at its option, incorporate any part of the bidder’s proposal into a contract. This RFP is not an offer to enter into a contract. This RFP may not provide a complete statement of the State’s environment, or contain all matters upon which agreement must be reached. Other than verified trade secrets, proposals submitted via SIGMA VSS are the State’s property.

13. Freedom of Information Act

All portions of the bidder’s proposal and resulting Contract are subject to disclosure as required under Michigan’s Freedom of Information Act (FOIA), 1976 PA 442. However, please note the following:

a. Under MCL 18.1261(13)(b), records containing “a trade secret as defined under section 2 of the uniform trade secrets act, 1998 PA 448, MCL 445.1902, or financial or proprietary information” are exempt from disclosure under FOIA. And under MCL 18.1470(3), “proprietary financial and accounting” information is also exempt from disclosure under FOIA.

b. If information within a bidder’s proposal falls under the aforementioned exemptions, and the bidder seeks to have it withheld from disclosure under FOIA, then by the proposal deadline, the bidder must: (1) save exempt information in a separate file (i.e., document); (2) name the file/document “FOIA-EXEMPT”; (3) label the header of each page of the file/document “Confidential–Trade Secret,” “Confidential–Financial,” or “Confidential–Proprietary” as applicable; (4) clearly reference within the file/document the RFP schedule, section, and page number to which the exempt information applies; and (5) verify within the FOIA-EXEMPT file/document that the information meets the FOIA exemption criteria.

c. The State reserves the right to determine whether information designated as exempt by a bidder falls under the FOIA exemptions.

d. Resumes, pricing, and marketing materials are not trade secrets or financial or proprietary information.

e. Do not identify your entire proposal as “FOIA-EXEMPT,” and do not label each page of your proposal “Confidential.” If a bidder does so, the State may require the bidder to resubmit the proposal to comply with subsection (b) above.

f. If the State requires a bidder to resubmit a proposal for failure to follow these instructions, the State reserves the right to disqualify the bidder if the proposal is materially changed upon resubmission. In other words, amendments to the proposal should be restricted to that which is necessary to separate confidential from non-confidential information.

14. Rights to Information Contained in Proposals

All proposals will be considered the property of MDHHS.

15. Independent Price Determination

a. By submission of a proposal, the bidder certifies:

1) The prices of the proposal have been arrived at independently without consultation, communication, or agreement, for the purpose of restricting competition, as to any matter relating to such prices with any other bidder or with any competitor;

2) Unless otherwise required by law, the price quotation in the proposal has not and will not be knowingly disclosed by the bidder to any potential bidder;

3) No attempt has been made or will be made by the bidder to induce any other person or agency to submit or not to submit a proposal for the purpose of restricting competition;

4) The price quoted is not higher than that given to the general public for the same service.

b. The person who submits the proposal certifies that:

1) She or he is the person in the bidder's organization responsible within that organization for the decision as to prices being offered in the proposal, and that she or he has not participated, and will not participate in any action contrary to a. 1 through 4 above; or

2) He or she is not the person in the bidder's organization responsible within that organization for the decision as to the prices being offered in the proposal, but that he or she has been authorized in writing to act as agent for the persons responsible for such decision in certifying that such persons have not participated, and will not participate, in any action contrary to a. 1 through 4 above, and as their agent does hereby so certify; and that he or she has not participated, and will not participate in any action contrary to a. 1 through 4 above.

c. A proposal will not be considered for award if the bidder is found to be noncompliant with any part of Item 6., Independent Price Determination, unless the bidder furnishes a signed statement with the proposal, which sets forth in detail the circumstance of the disclosure and the BGP determines that such disclosure was not made for the purpose of restricting competition.

16. Subcontracting

Subcontractors shall be subject to all conditions and provisions of the contract including Internet Criminal History Access Tool (ICHAT) and Central Registry background checks when applicable.

If subcontracting, the Contractor must obligate the subcontractors to maintain the confidentiality of MDHHS’ client information in conformance with state and federal requirements.

If portions of the services are being subcontracted, the bidder must identify the services the subcontractor will perform and provide all information requested, as it applies to both the bidder and the subcontractor(s).

MDHHS may, at its discretion, require information on the process of an awarded subcontractor proposal.

A Contractor is responsible for the performance of any subcontractors who are held to the same standard of quality and performance as the Contractor. Evaluators of proposals will consider the qualifications of both the Contractor and subcontractor when making contract award recommendations.

17. Price

Prices quoted are firm for the initial term of the contract.

18. Standard Terms

Awards made as a result of this RFP will require execution of a contract with MDHHS. The contract will contain standard terms. A copy of the standard terms was posted on SIGMA VSS as a separate attachment with this RFP.

19. Options to Renew

At the discretion of MDHHS, an awarded contract may be renewed in writing by an amendment not less than 30 days before its expiration. The contract may be renewed for up to two additional one-year periods.

20. Criminal Background Check

If the resulting contract will be with an individual, MDHHS will complete the criminal background check on the Contractor, and the following language will be included in the contract:

The Contractor shall notify MDHHS in writing of criminal convictions (felony or misdemeanor), pending felony charges, or placement on the Central Registry as a perpetrator, at hire or within 10 days of the event after hiring.

If the resulting contract will be with an agency, the following language will be included in the contract:

As a condition of this Contract, the Contractor certifies that the Contractor shall, prior to any individual performing work under this Contract, conduct or cause to be conducted an Internet Criminal History Access Tool (ICHAT) check and a national and state sex offender registry check for each new employee, employee, subcontractor, subcontractor employee or volunteer who, under this Contract, works directly with clients or has access to client information.

Information about ICHAT can be found at http://apps.michigan.gov/ichat.

The Michigan Public Sex Offender Registry website address is http://www.mipsor.state.mi.us.

The National Sex Offender Public website address is http://www.nsopw.gov.

As a condition of this Contract, the Contractor certifies that the Contractor shall, prior to any individual performing work under this Contract, conduct or cause to be conducted a Central Registry (CR) check for each new employee, employee, subcontractor, subcontractor employee, or volunteer who, under this Contract, works directly with children.

Information about CR can be found at http://www.mi.gov/dhs/0,1607,7-124-5452_7119_48330-180331--,00.html.

The Contractor shall require each new employee, employee, subcontractor, subcontractor employee, or volunteer who, under this Contract, works directly with clients or who has access to client information to notify the Contractor in writing of criminal convictions (felony or misdemeanor), pending felony charges, or placement on the Central Registry as a perpetrator, at hire or within 10 days of the event after hiring.

The Contractor further certifies that the Contractor shall not submit claims for or assign duties under this Contract to any new employee, employee, subcontractor, subcontractor employee, or volunteer based on a determination by the Contractor that the results of a positive ICHAT and/or a CR response or reported criminal felony conviction or perpetrator identification make the individual ineligible to provide the services.

The Contractor must have a written policy describing the criteria on which its determinations shall be made and must document the basis for each determination. The Contractor may consider the recency and type of crime when making a determination. Failure to comply with this provision may be cause for immediate cancellation of this Contract. In addition, the Contractor must further have a clearly defined written policy regarding acceptable screening practices of new staff members and volunteers who have direct access to clients and/or client’s personal information. These screening practices serve to protect the organization and its clients. The Contractor must also assure that any subcontractors have both of these written policies.

If MDHHS determines that an individual provided services under this Contract for any period prior to completion of the required checks as described above, MDHHS may require repayment of that individual's salary, fringe benefits, and all related costs of employment for the period that the required checks had not been completed.

21. State of Michigan Employees

State of Michigan employees may not act as bidders. Proposals from bidders who are current state of Michigan employees will be disqualified and will not be reviewed.

Policy in Civil Service Rule 2-8, Ethical Standards and Conduct, states an employee cannot represent or act as an agent for any private interests, whether for compensation or otherwise, in any transaction in which the state has a direct and substantial interest and which could reasonably be expected to result in a conflict between the employee’s private interests and official state responsibilities.

22. E-Verify

Section 291 of the fiscal year 2018 Omnibus Budget, PA 107 of 2017, requires verification that all new employees of the Contractor and all new employees of any approved subcontractor, working under this contract, are legally present to work in the United States. All Contractors shall perform this verification using the E-verify system (http://www.uscis.gov).

Section II

DESCRIPTION OF SERVICE SPECIFICATIONS

Introduction

The Foster Care Supportive Visitation/In-Home Parent Education Program (FCSV) provides an intensive individualized parent-child visit approach, that centers around the specific needs of the child(ren) in foster care. This program allows for the parent to receive customized supportive services in preparation towards achieving the goal of reunification in a timely manner. Services are designed to respond to the needs of families seeking to improve their parenting skills and are based on the Nurturing Parenting Program (parent education programming), created by Stephen J. Bavolek, for the prevention and treatment of child abuse and neglect. Program instruction is based on proven psycho-educational and cognitive-behavioral approaches to learning. In these approaches, awareness, understanding, acceptance, and conscious replacement of old patterns of thought and behavior are replaced with newer, healthier ones. Additional information about the Nurturing Parenting Program can be found at: http://www.nurturingparenting.com.

1. PROGRAM REQUIREMENTS

1.1. Client Eligibility Criteria

a. Definition of Eligibility normally by funding source or program standards

Services provided by the Contractor under this Agreement are available to all families with an open MDHHS foster care case, with a current goal of reunification, and whose child(ren) have been in out of home placement for eight months or less.

b. Determination of Eligibility

MDHHS shall determine eligibility.

1.2. Referral Process

Use the referral process below or enter an appropriate referral process.

MDHHS & Private Partner

In the written referral MDHHS shall identify:

a. Date of referral.

b. Name of each client to be provided service.

c. Address and contact information of the referred client(s).

d. Reasons for referral.

e. Referring worker’s emergency on call phone number.

CONTRACTOR

a. The Contractor shall accept written referrals from MDHHS or the private PAFC agency within five calendar days of receipt of referral to either provide services within contract timelines or inform referral source the case will be placed on the Wait List.

b. The Contractor must contact the client within five days of accepting a referral.

1.3. Program Description

The Foster Care Supportive Visitation/In-Home Parent Education Program (FCSV) provides an intensive individualized parent-child visit approach that centers around the specific needs of the child(ren). The program allows for the parent to receive increased supportive services in preparation for, and after each visit, to assist in achieving reunification in a timely manner. The Bavelok Nurturing Parenting Program (parent education program), used in FCSV, is designed for the prevention and treatment of child abuse and neglect. The program is designed to respond to the needs of families seeking to improve their parenting skills. The program instruction is based on proven psycho-educational and cognitive-behavioral approaches to learning. In this approach, awareness, understanding, acceptance and conscious replacement of old patterns of thought and behavior are replaced with newer, healthier ones.

The FCSV service consists of the following:

· One initial interview with the client

· 12-planned individualized weekly FCSV sessions

· One final/termination session with the client

Services beyond the standard must be requested in writing and authorized by the MDHHS FCSV Central Office Program representative. Requests must include specifics of the case, why an exception should be approved, the benefit to the family, and the number of additional visit requested. Other information may be requested by the Central Office Program Representative before a decision is made.

2. CONTRACTOR RESPONSIBILITIES

2.1. Geographic Area

The Contractor shall provide services described herein in the following geographic area: Alcona, Alpena, Montmorency, Crawford, Iosco, Oscoda and Otsego Counties

2.2. Credentials

The Contractor shall assure that appropriately credentialed or trained staff under its control, including Contractor employees and/or subcontractors, shall perform functions under this Agreement.

All Visit Coaches and Supervisors must have required education and training prior to working with clients.

a. Staffing Qualifications

1) The Supervisor shall possess the following credentials:

a) A Master’s Degree in the area of human services and a minimum of one year field experience working in child welfare and/or with multi-problem families.

Or

b) A Bachelor’s Degree in the area of human services and a minimum of 4 years field experience working in child welfare and/or with multi-problem families.

c) Administrative and clinical experience in the area of foster care programs, treatment philosophies and strategies of home-based services.

d) Proof of completion of a training program, from a certified Nurturing Parenting Trainer, that teaches the philosophy of Nurturing Parenting and how to implement and facilitate the Nurturing Parenting Program.

2) The Visit Coach shall possess the following credentials:

a) A Bachelor’s Degree in social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, or counseling psychology, or a related area.

b) A minimum of 1 year of field experience working with multi-problem families.

c) Proof of completion of a training program, from a certified Nurturing Parenting Trainer, that teaches the philosophy of Nurturing Parenting and how to implement and facilitate the Nurturing Parenting Program.

b. Staff Responsibilities

1) Supervisor

a) Oversee the activities of the Visit Coach(es) providing direct service to referred parent(s), including the following:

1. Assign referrals in the order that the referrals arrive.

i. If a Visit Coach is unavailable to contact the referred parent and schedule services, the Contractor must notify the referring worker within 5 calendar days of the referral.

ii. If a waiting list is established, when a Visit Coach becomes available:

2. Conduct bi-weekly, individual supervisory meetings with each Visit Coach for the purpose of discussing each assigned family, treatment plans and progress.

3. Review and approve, by signature and date, all required assessments, progress reports and termination reports.

4. Accompany each Visit Coach on at least one supportive visitation/in-home parent education visit per quarter. Feedback regarding supervisor-accompanied visits shall be provided to the Visit Coach during the individual supervisory meeting.

2) Visit Coach

a) Be available to conduct parent/child visits during day, evening and weekend hours to meet the needs of the families.

b) Each attempt to contact the referred parent(s) and the results, must be documented on a Weekly Report form (DHS-1473) and reported to the referring worker as a part of the weekly reporting process.

Insert any required credentials

2.3. Services to be Delivered

Service #1 of 1: Foster Care Supportive Visitation/In-Home Parent Education Program

a. Activities the Contractor shall perform:

1) Referrals

The Contractor shall:

a) Accept all eligible Referrals (DHS-599) from MDHHS and Placement Agency Foster Care (PAFC) providers signed by the referring worker, the referring worker’s supervisor, and MDHHS Monitor for PAFC referrals.

1) For referrals accepted over the phone, document required information on the Referral form, including:

a) Name of each parent referred for service

b) Address and contact information of the referred parent(s)

c) Reasons for referral

d) Goals and objectives identified by the referring worker

2) Within 5 calendar days of accepting the referral by phone, send the written referral to the referring worker, to obtain signatures from their immediate supervisor, and MDHHS Monitor (for PAFC referrals) for signatures

3) Contact the referring worker within 10 calendar days of referral acceptance, if the signed referral is not received

2) Intake

The Contractor shall:

a) Ensure the assigned Visit Coach shall make telephone or in-person contact with the referring worker within 5 calendar days of the referral to discuss:

1) The reason for referral

2) Goals and objectives

3) Confirmation of receipt of the written referral (the written referral must be received prior to the initial home visit)

4) Arrangement of how the child(ren) will be transported to visits

b) Ensure, for each referral assigned to a Visit Coach, the Visit Coach shall:

1) Establish contact with the referred parent(s) by telephone and/or written correspondence within 5 calendar days from the date of the written referral to establish a mutually agreeable date to conduct a home visit

2) Conduct a home visit for the initial interview with the parent(s) within 10 calendar days from the date of the referral to:

a) Describe the program to the parent(s) and explain participation expectations

i. The parent(s) must maintain consistent participation in the program and weekly attendance is expected

ii. Excused absences (court, etc.) must be approved in advance and the visit rescheduled if possible

iii. No show or unexcused sessions should not exceed three over the course of the program

b) Obtain identification information of the parent(s) and family members

c) Inquire of the parent(s) what he/she thinks his/her child(ren) will want from them when he/she visits

3) Transportation

The Contractor shall:

Provide transportation as needed, for the parent(s) and/or child(ren) to and from the location of the visit.

4) Assessment Tools

The Contractor shall:

a) Utilize the following assessment tools to assess the parent(s) knowledge relative to the parenting and child development understanding:

i) Adult-Adolescent Parenting Inventory (AAPI)

ii) Nurturing Skills Competency Scale-Long Version and/or The Nurturing Quiz for School Age Children.

The Contractor shall administer the Nurturing Skills Competency Scale Long-Version and/or The Nurturing Quiz for School Age Children and AAPI as a pre-test within 10 calendar days of receipt of the referral.

The Contractor shall also administer the AAPI as a post-test to parent(s) upon completion of the Supportive Visitation/In-Home Parent Education Program for the purposes of measuring the improvement of his/her knowledge relative to parenting and child development issues.

5) Service Expectations

The Contractor Shall:

a) Complete a Service Agreement (DHS-1472) with the parent(s) on the second home visit that shall include:

visit start time and within 48 hours of the visit end time to provide visit planning, feedback and visit debriefing

12) Signatures of the parent(s), visit coach, and supervisor on the Service Agreement

6) Parent Education

The Contractor shall:

a) Utilize the Nurturing Parent Education Curriculum to deliver parent education intervention. Parent education intervention shall include:

1) Parent Observation

a) During each visit, observe parent(s) interaction with the child(ren) and provide support, coaching, and intervention with the family when necessary to maximize the parent’s ability to guide their child(ren) to successful interaction.

2) Parent Skills Education to address:

a) Physical and emotional aspects of child development

b) Enhance communication skills

c) Setting behavior and time limits

d) Child management

e) Active listening

f) Reinforcing positive behavior

g) Parents as models

h) Alternatives to corporal punishment and neglect

3) Life/Home Management Skills to address:

a) Conflict resolution

b) Stress management

c) Family rules

4) Parent/Child Interaction Skills to address

a) Infant growth and child development

b) Child safety

c) Verbal and physical redirection

d) Problem solving and behavior management

e) Reward and punishment

f) Helping children manage their behavior

g) Appropriate methods of behavior management

h) Positive recreational activities

i) Helping children with feelings

b) Utilize the Nurturing Parenting materials and videos, role-playing, directed interactions, discussions, and/or modeling appropriate behaviors, to facilitate the parent education model.

c) Utilize the Visit Report (DHS-1469) to document each outcome of each visit with the parent(s).

7) Aftercare

The Contractor shall:

a) Provide up to two additional home visits with the family in the family home after reunification has occurred if there is no break in FCSV service between the time the child(ren) are out of the home and reunification.

b) Focus on helping the family transition from services provided while the child(ren) are placed out of the home, to services available to the family after reunification.

8) Court Testimony and Family Team Meetings

The Contractor shall:

a) Provide Court testimony if requested by the referring worker or subpoena.

b) Attend Family Team Meetings, if requested by the referring worker or parent(s).

9) Reporting

The Contractor shall:

a) Document activities and complete reports on the current version of forms required by DHHS. Forms may be found on the following DHHS website: http://www.michigan.gov/mdhhs/0,5885,7-339-71551_7199_54039---,00.html

b) Complete a written Initial Family Assessment (DHS-1471) and Service Agreement (DHS-1472) with the parent(s) and submit the completed document to the referring worker within 30 calendar days of the date of the Initial home visit.

10) Exceptions

Exceptions to the contract may be approved on a case by case basis. Exception requests must be submitted to, and approved by, the Foster Care Program Office.

Exception requests must include the following:

a) Specific exception requested.

b) Reason for exception request, identifying current barriers.

c) Name of parent(s), if request is case specific.

b. Volume of Service

1) Clients - The estimated number of eligible clients that may be served during the period of this Contract shall be: 58 unduplicated parents annually

2) Unit Definition(s): One unit equals one hour of Contractor time providing Foster Care Supportive Visitation/In-Home Parent Education services as described in Section 2.3 of this RFP.

3) Number of Units: The bidder shall estimate the number of units proposed in Section IV of the RFP, under Category D9 (Work Plan), and on Exhibit B-Pricing Matrix.

Include the following paragraph for Unit Rate/Actual Cost RFP’s only; otherwise delete.

2.4. Expected Performance Outcomes

During the Contract, the Contractor shall demonstrate measurable progress toward the achievement of the outcomes listed below:

a. At least 75% of children with a goal of reunification at the time of referral will be reunified or continue to have a goal of reunification within six months following successful completion of services

b. At least 90% of parent(s) who participate who participate with services will not have a confirmed CPS complaint within 6 months following successful completion of services.

c. At least 85% of parent(s) will show improvement in a minimum of two of the identified target areas on the AAPI post-test

d. At least 80% of parent(s) will participate in all scheduled Supportive Visitation sessions or contact the visitation coach prior to the visit time to cancel and/or reschedule the session

e. At least 95% of families who successfully complete services will report satisfaction with services delivered by the Contractor

f. At least 95% of referring workers will report satisfaction with services provided and documentation received that reports were submitted within the identified timeframes The outcomes should include a goal, performance measure, baseline, and a target.

2.5. Reporting Requirements

a. The Contractor shall submit to MDHHS monthly reports including billing that indicates the clients served and their status. The reports shall be evaluated based on the performance outcomes outlined in Section 2.4.

b. The Contractor shall submit the following information on a format determined by MDHHS:

c. The Contractor shall:

Reporting requirements should provide data sufficient to measure and analyze the performance outcomes in Section 2.4.

1) Complete a written Initial Family Assessment (DHS-1471) and Service Agreement (DHS-1472) with the parent(s) and submit the completed document to the referring worker within 30 calendar days of the date of the Initial home visit.

2) Send a copy of the signed Service Agreement to the referring worker for their signature and agreement, within 30 calendar days of the Initial Home Visit.

5) Submit the Termination Report (DHS-1470) to the referring worker within 15 calendar days of the referred parent(s) completion of the program or at the time of case closure if the program is not completed.

2.6. Audit Requirements

Contractor Relationship

This Contract constitutes a contractor relationship with MDHHS. No financial audit is required under this Contract by MDHHS. No financial audit costs are allowed to be billed to this Contract. In the event the Contractor elects to have a financial audit performed, the submission of the audit report to MDHHS is not required nor desired unless there is a finding of a Going Concern.

3. OTHER

3.1. Mileage

For mileage incurred related to services provided under this Contract, the Contractor may bill MDHHS the premium state rate, or Contractor's usual reimbursement rate for employees, whichever is less. State of Michigan travel rates may be found at the following website:

http://www.michigan.gov/dmb/0,1607,7-150-9141_13132---,00.html

MDHHS shall reimburse the Contractor for mileage incurred by the Contractor for:

The point of origin for mileage shall be the Contractor’s home or normal place of business. The Contractor may bill for mileage incurred by the Contractor driving to/from a scheduled client appointment. In the event a client misses a scheduled appointment, the Contractor may bill for incurred mileage for up to two such instances. In order to bill for additional client missed appointments, the Contractor must receive prior authorization from the MDHHS program office designee.

Section III

INSTRUCTIONS FOR BIDDERS

Bidders must complete Section IV electronically, and attach additional pages if necessary. If additional pages are added, the related category should be indicated at the top of the page with an attachment number. The pages should be numbered in sequence under each attachment. (For example, Category: Bidder Experience & Past Performance, Attachment A, page 1 of 4, page 2 of 4, etc.)

Bidders are expected to use the form and format provided in Section IV to complete the proposal. Under each category in Section IV, there is a box titled “Bidder Response” for bidders to respond to each question. Font size should be no smaller than 12 point. Each box will automatically expand according to the amount of text entered. The shaded boxes that are titled “Evaluator Comments” or “Fiscal Evaluator Comments” should not be completed by the bidder.

Pricing Instructions

Exhibit B – Pricing Matrix was included with this RFP in SIGMA VSS. Complete and attach it as a separate document in SIGMA VSS.

Proposal Submission and Bidder Checklist

Proposals will be accepted only through SIGMA VSS.

· Hard copy responses will not be accepted.

· Proposals submitted in person, or via mail, fax, or e-mail transmission will not be considered for award.

To be considered, the proposal must be received in SIGMA VSS by the bid closing date and time indicated on the SIGMA VSS website.

To complete a proposal:

Refer to the instructions on how to respond to a solicitation included with this RFP in SIGMA VSS.

Complete Section IV, Proposal.

Delete unless you receive authorization from your manager.

Delete unless you receive authorization from your manager.

Complete and submit Exhibit B – Pricing Matrix as required in the RFP.

RFP Number: 180000001400 Enter the Contract Price being bid in the Commodity Information Tab section in SIGMA VSS under Commodity section.

Section IV

PROPOSAL

All information requested below is required.

By submitting a proposal, the bidder hereby assures that the Request for Proposal has been reviewed by the organization’s governing body, and that body has authorized submission of a proposal; that the person identified below as “bidder’s representative who is the authorized negotiator” has been authorized by the governing body to represent the organization for the purposes of the submission of a proposal and contract negotiation; and that the organization intends to provide services according to the information contained in this Request for Proposal, if selected and issued a contract to do so.

Tab through this section

(must include 9 digit zip code)

(must include 9 digit zip code)

If yes, why and how has it affected the company?

If yes, provide the date, the entity, and details about the situation.

If yes, provide the date of initial filing, case name and court number, and jurisdiction.

If yes, provide the date, contracting entity, type of contract, and details about the termination or default.

To…