FARO Service SOW.docx
DOCX document 26 KB Posted
- Attached to
- Service/Calibration of FARO Equipment
- Solicitation number
- W911KF-26-S-0018
About this file
This is a Statement of Work (SOW) for the annual service, calibration, and maintenance of FARO coordinate measuring equipment located at Anniston Army Depot (ANAD). The requirement covers three FARO Edge Arms (portable coordinate measuring machines using touch probes) and two FARO Vantage Laser Trackers (portable laser-based coordinate measuring machines), with specific model numbers and serial numbers listed for each unit. The contract will be awarded for a base year plus three option years, with a period of performance from October 2026 through October 2031.
The contractor shall provide one annual preventive maintenance and calibration service per year for each FARO machine, including verification, repair if necessary, adjustments, cleaning, and calibration to ensure proper functioning and long-term reliability. Annual certification and calibration must be performed by FARO Technologies (identified as the sole manufacturer and provider), with services including repair parts, labor, and return shipping. Upon completion of each calibration, ANAD will receive an annual certification certificate documenting calibration values and tolerance limits. All FARO assets will be covered under a one-year warranty beginning on the contract award date. ANAD is responsible for shipment of equipment to the manufacturer, with all shipping charges included in the certification price. Any changes to the scope of work must be authorized in writing by the Contracting Officer only.
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Text version
Scope of Work/Description For Annual Service/Calibration of FARO Equipment FARO Arms (qty of 3) and FARO Trackers (qty of 2)
1. Scope: This specification establishes the requirements for the re-certification, calibration, emergency repair, repair parts, upgrades, and Standard Service Plan of all FARO® equipment located at Anniston Army Depot (ANAD). This equipment includes three (3) FARO Edge Arm (portable coordinate measuring machine using touch probe), and two (2) FARO Vantage Laser Trackers (portable coordinate measuring machine using laser). See table below for details of models and serial numbers.
FARO Equipment
| Model |
| Serial Number |
| B |
| Bar Code |
| FARO Quantum Max Arm |
| A20-MS-23-49014 |
| 128 |
| N/A |
| Vantage Laser Tracker |
| V20001706472 |
| 423 |
| M1782 |
| FARO Arm |
| E12-05-17-15054 |
| 423 |
| M1783 |
| FARO Arm |
| E12-05-15-12836 |
| 400 |
| M1028 |
| FARO Tracker |
| V01001304257 |
| 423 |
| L7992 |
2. Requirements: This service contract will begin when the contract is awarded for a Base year plus three (3) option years. This shall include an annual calibration that is required for these assets as well as replacement of any parts deemed necessary. Details are provided below in the section titled Preventive Maintenance/Calibration.
FARO Technologies Inc. is the sole manufacturer and provider of the FARO Edge Arms and the FARO Vantage Laser Trackers. Accordingly, FARO is the sole provider of maintenance, service, and warranties of these products, including product updates and technical support.
3. Preventive Maintenance/Calibration: The Contractor shall perform (1) Preventive Maintenance service, verification/calibration, and repair (if necessary) per year; regular repairs, emergency repairs, adjustments, cleaning, and calibration for the proper functioning, accuracy, long-term performance, and reliability of each FARO machine listed. This service shall include:
a. Annual certification/calibration shall be performed for each item of FARO equipment by FARO Technologies. This certification shall include annual calibration, repair parts, labor and return shipping.
b. The contractor shall not proceed with any verbal or written change(s) to this scope of work from sources other than the Contracting Officer (KO), who will provide changes in writing.
c. Once certification/calibration is completed for each equipment, ANAD shall receive an annual certification certificate that documents calibration values with tolerance limits.
d. All FARO assets shall be under warranty for a period of one (1) year beginning on the awarded date of the contract.
4. Delivery:
Anniston Army Depot is responsible for shipment of the equipment to the manufacture. Shipping charges are also included in the certification price for all assets.
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